Marks & Spencer Plc

As part of the M&S Software Engineering team, you'll be joining a well-loved historic brand, working on solutions that serve millions of loyal customers and thousands of colleagues! With ethical values that run right through the company's core and technology leaders that truly understand software engineers and engineering, it's an exciting time as we're redefining ourselves into a digital first and engineering-led organisation, with the quality of our engineering team being a key differentiator. We are seeking a passionate Software Engineering Manager who will provide technical expertise, ship thoughtfully and operate with excellence to build the systems and services for M and S financial business all while making the product experience seamless for our users and customers. Being kind, creative, curious, and confident, you will be an integral part of our empowered, multi-disciplinary engineering teams - building resilient systems. You will be closely working with Principal engineers, product and delivery peers to drive the successful delivery of projects and features. What's in it for you Being a part of M&S is exactly that - playing your part to bring the magic of M&S to our customers every day. We're an inclusive, dynamic, exciting, and ever evolving business built on doing the right thing and bringing exceptional quality, value, service to every customer, whenever, wherever and however they want to shop with us. Here are some of the benefits we offer that make working for M&S just that little bit more special After completing your probationary period, you'll receive 20% colleague discount across all M&S products and many of our third-party brands for you and a member of your household. Competitive holiday entitlement with the potential to buy extra holiday days! Discretionary bonus schemes awarded based on how you achieve your personal objectives and our performance as a business. A generous Defined Contribution Pension Scheme and Life Assurance. A dedicated welcome to our teams with a tailored induction and a wide range of training programmes to develop your skills. Amazing perks and discounts via our M&S Choices portal to maximise your financial and personal wellbeing. Industry-leading parental, adoption and neonatal policies, providing support and flexibility for your family. Access to a fantastic range of wellbeing support for all colleagues including access to our 24/7 Virtual GP and PAM Assist to support you and your family. A charity volunteer day to support a charity or cause you're passionate about through a dedicated day away from work. What You'll Do Software Development & Architecture: Responsible for design and architectural decisions, developing scalable and distributed systems, and driving legacy migrations. Focused on optimizing deployment pipelines to enhance efficiency and reliability. Quality, Stability & Standards: Establish quality standards to meet performance, reliability, and maintainability of the systems. With a strong production-first mindset, drive observability, maintain Service Level Objectives (SLOs), and ensure efficient incident resolution. Oversee the maintenance of existing systems, ensuring continuous improvements and prompt resolution of issues. Agile Delivery & Collaboration: Working closely with product, design, and programme management, you will lead the engineering delivery aligning to the business objectives. Collaboration will be key as you engage with senior leadership, cross-functional teams, and external partners to drive strategy and execution. Technical Leadership: You will provide technical direction on high-impact projects, tackling engineering challenges within the team. Engage in code reviews, ensuring high standards, maintainability, and alignment with best practices. Foster a culture of continuous improvement, technical excellence, and shared learning across the team. Hiring, Team Growth & Management: Manage team structure, budgets, resource allocation across projects. Hiring and onboarding new engineers, ensuring a seamless transition into the team. Coaching and mentoring engineers at all levels, tailoring your approach to help them grow into more senior technical and leadership roles. Technology Strategy & Knowledge Sharing: Driving innovation and continuous improvement across the team, managing technology roadmap, ensuring long-term strategic alignment. Lead on documentation efforts and internal tech talks, sharing knowledge and best practices to strengthen the technical community. Who you are Your skills and experience will include: Recognize that great engineering is as much about people as it is about technical expertise and lead with empathy Previous polyglot hands-on lead software engineer Experience working on highly scalable software solutions across web or backend Extensive background in software engineering with several years' experience in a variety of systems and technologies Experience building and leading teams of highly skilled, senior software engineers that deliver high-quality software. Excellent understanding of system design, software architecture, cloud, and software engineering standard methodologies Great leadership and coaching skills with the ability to develop engineering colleagues Tech stack React (Next.js / Typescript), GraphQL Federation, Java, Kotlin, Micronaut, Azure Cloud, GitHub, New Relic and Dynatrace Everyone's welcome We are ambitious about the future of retail. We're disrupting, innovating and leading the industry into a more conscientious, inspiring digital era. We're transforming how we work together and offering our most exciting opportunities yet. Marks & Spencer strives to be an inclusive organisation, trusted and admired by our colleagues, customers and suppliers. Join us and make change happen. We are committed to building diverse and representative teams, where everyone can bring their whole selves to work and be at their best. We support each other and work together to win together. If you feel you'd benefit from any support or reasonable adjustments during any stage of the recruitment process, please don't hesitate to let us know when completing your application. This information will be picked up by our team, so we can try and put steps in place to help you be at your best through this process.

Summary As part of the M&S Software Engineering team, you'll be joining a well-loved historic brand, working on solutions that serves millions of loyal customers and thousands of colleagues! With ethical values that run right through the company's core and technology leaders that truly understand software engineers and engineering, it's an exciting time as we're redefining ourselves into a digital first and engineering-led organisation, with the quality of our engineering team being a key differentiator. We are seeking a passionate Software Engineering Manager who will provide technical expertise, ship thoughtfully and operate with excellence. Being creative, curious, and confident, you will be an integral part of our empowered, self-managing, multi-disciplinary engineering teams - designing, building, releasing, and maintaining products. You will play a key role in driving our ambition to create a best-in-class software engineering team, environment, and culture. What's In It For You Being a part of M&S is exactly that - playing your part to bring the magic of M&S to our customers every day. We're an inclusive, dynamic, exciting, and ever evolving business built on doing the right thing and bringing exceptional quality, value, service to every customer, whenever, wherever and however they want to shop with us. Here are some of the benefits we offer that make working for M&S just that little bit more special After completing your probationary period, you'll receive 20% colleague discount across all M&S products and many of our third-party brands for you and a member of your household. Competitive holiday entitlement with the potential to buy extra holiday days! Discretionary bonus schemes awarded based on how you achieve your personal objectives and our performance as a business. A generous Defined Contribution Pension Scheme and Life Assurance. A dedicated welcome to our teams with a tailored induction and a wide range of training programmes to develop your skills. Amazing perks and discounts via our M&S Choices portal to maximise your financial and personal wellbeing. Industry-leading parental, adoption and neonatal policies, providing support and flexibility for your family. Access to a fantastic range of wellbeing support for all colleagues including access to our 24/7 Virtual GP and PAM Assist to support you and your family. A charity volunteer day to support a charity or cause you're passionate about through a dedicated day away from work. What You'll Do The Software Engineering Manager role is the embodiment of 'solving problems through technology' with key responsibilities as follows: Team Management: Build, mentor, and manage a high-performing software engineering team. Foster a culture of collaboration, innovation, and continuous improvement within the team. Facilitate communication and collaboration among team members. Ensure budgets, people and resource allocation, and workload, balance across projects. Agile Delivery: Oversee the planning, execution, and delivery of software projects, ensuring alignment with business objectives and timelines. Monitor project progress, risks, and dependencies, taking corrective action when necessary. Work closely with product management, design, programme management, and others to define project scope, goals, and deliverables. Technical Leadership: Drive the adoption of standards, and methodologies for software development. Provide technical guidance and support to engineering teams for complex projects. Evaluate and recommend new technologies, tools, and platforms to improve the engineering process and software quality. Work with senior engineers to develop the team's technical roadmap and support the product management team to prioritise it against the commercial roadmap. Quality Assurance and Maintenance: Establish and enforce quality standards, ensuring software products meet performance, reliability, and usability requirements. Oversee the maintenance and support of existing software systems, ensuring prompt resolution of issues and bugs. Who You Are Previous polyglot hands-on senior software engineer Experience working on highly scalable software solutions across web or backend Extensive background in software engineering with several years' experience in a variety of systems and technologies Experience building and leading teams of highly skilled, senior software engineers that deliver high-quality software. Excellent understanding of system design, software architecture, cloud, and software engineering standard methodologies, Promoter of DevOps: you build it, you run it. Tech Stack M&S uses a variety of technologies including; Java, Spring, SpringBOOT, Micronaut React, Next.js, Typescript, Angular Azure Cloud, Kubernetes, Dynatrace (observability) SQL Server, MongoDB Ignite, Redis Everyone's Welcome We are ambitious about the future of retail. We're disrupting, innovating and leading the industry into a more conscientious, inspiring digital era. We're transforming how we work together and offering our most exciting opportunities yet. Marks & Spencer strives to be an inclusive organisation, trusted and admired by our colleagues, customers and suppliers. Join us and make change happen. We are committed to building diverse and representative teams, where everyone can bring their whole selves to work and be at their best. We support each other and work together to win together. If you feel you'd benefit from any support or reasonable adjustments during any stage of the recruitment process, please don't hesitate to let us know when completing your application. This information will be picked up by our team, so we can try and put steps in place to help you be at your best through this process.

Summary Our Team Managers are responsible for leading the majority of our colleague population and are integral to the in-store team. Your role is to help our people be the best that they can be, to assist in driving sales, commerciality and service standards within your store. One of the requirements for this role is flexibility to work across various departments. This in return provides a strong grounding across all elements of our business and therefore supports with career progression in the future. We have a flexible / hybrid approach - talk to us about part time or job share opportunities in this role, if it's meaningful to you, it's important to us. What's in it for you Being a part of M&S is exactly that - playing your part to bring the magic of M&S to our customers every day. We're an inclusive, dynamic, exciting, and ever evolving business built on doing the right thing and bringing exceptional quality, value, service to every customer, whenever, wherever and however they want to shop with us. Here are some of the benefits we offer that make working for M&S just that little bit more special 20% colleague discount across all M&S products and many of our third-party brands for you and a member of your household. Competitive holiday entitlement with the potential to buy extra holiday days! Discretionary bonus schemes awarded based on how you achieve your personal objectives and our performance as a business. A generous Defined Contribution Pension Scheme and Life Assurance. A dedicated welcome to our teams with a tailored induction and a wide range of training programmes to develop your skills. Amazing perks and discounts via our M&S Choices portal to maximise your financial and personal wellbeing. Industry-leading parental, adoption and neonatal policies, providing support and flexibility for your family. Access to a fantastic range of wellbeing support for all colleagues including access to our 24/7 Virtual GP and PAM Assist to support you and your family. A charity volunteer day to support a charity or cause you're passionate about through a dedicated day away from work. What you'll do Your key accountabilities will include: Driving a selling culture within your team. Consistently raising performance and capability of the team to support developing internal talent. Utilising and exploiting data to support with operational decisions. Implementing a continuous improvement mentality within the team and working in partnership with the wider team. Energising your team to deliver first-class customer service within a fast-paced environment. Who you are Your skills and experience will include: A proven leadership track record and the ability to lead effectively through ambiguity. Being digitally confident with an understanding of systems and the ability to exploit them. Comfortable having difficult conversations and able to achieve effective resolutions with both colleagues and line managers. Ability to juggle multiple priorities while maintaining an excellent standard and working with pace. Demonstrate flexibility and resourcefulness to change and the ability to lead teams through change with a growth mentality. Everyone's welcome We are ambitious about the future of retail. We're disrupting, innovating and leading the industry into a more conscientious, inspiring digital era. We're transforming how we work together and offering our most exciting opportunities yet. Marks & Spencer strives to be an inclusive organisation, trusted and admired by our colleagues, customers and suppliers. Join us and make change happen. We are committed to building diverse and representative teams, where everyone can bring their whole selves to work and be at their best. We support each other and work together to win together. If you feel you'd benefit from any support or reasonable adjustments during any stage of the recruitment process, please don't hesitate to let us know when completing your application. This information will be picked up by our team, so we can try and put steps in place to help you be at your best through this process.

Summary Our Team Managers are responsible for leading the majority of our colleague population and are integral to the in-store team. Your role is to help our people be the best that they can be, to assist in driving sales, commerciality and service standards within your store. One of the requirements for this role is flexibility to work across various departments. This in return provides a strong grounding across all elements of our business and therefore supports with career progression in the future. We have a flexible / hybrid approach - talk to us about part time or job share opportunities in this role, if it's meaningful to you, it's important to us. What's in it for you Being a part of M&S is exactly that - playing your part to bring the magic of M&S to our customers every day. We're an inclusive, dynamic, exciting, and ever evolving business built on doing the right thing and bringing exceptional quality, value, service to every customer, whenever, wherever and however they want to shop with us. Here are some of the benefits we offer that make working for M&S just that little bit more special 20% colleague discount across all M&S products and many of our third-party brands for you and a member of your household. Competitive holiday entitlement with the potential to buy extra holiday days! Discretionary bonus schemes awarded based on how you achieve your personal objectives and our performance as a business. A generous Defined Contribution Pension Scheme and Life Assurance. A dedicated welcome to our teams with a tailored induction and a wide range of training programmes to develop your skills. Amazing perks and discounts via our M&S Choices portal to maximise your financial and personal wellbeing. Industry-leading parental, adoption and neonatal policies, providing support and flexibility for your family. Access to a fantastic range of wellbeing support for all colleagues including access to our 24/7 Virtual GP and PAM Assist to support you and your family. A charity volunteer day to support a charity or cause you're passionate about through a dedicated day away from work. What you'll do Your key accountabilities will include: Driving a selling culture within your team. Consistently raising performance and capability of the team to support developing internal talent. Utilising and exploiting data to support operational decisions. Implementing a continuous improvement mentality within the team and working in partnership with the wider team. Energising your team to deliver first-class customer service within a fast-paced environment. Who you are Your skills and experience will include: A proven leadership track record and the ability to lead effectively through ambiguity. Being digitally confident, with an understanding of systems and the ability to exploit them. Comfortable having difficult conversations and able to achieve effective resolutions with both colleagues and line managers. Ability to juggle multiple priorities while maintaining an excellent standard and working with pace. Demonstrate flexibility and resourcefulness to change and the ability to lead teams through change with a growth mentality. Everyone's welcome We are ambitious about the future of retail. We're disrupting, innovating and leading the industry into a more conscientious, inspiring digital era. We're transforming how we work together and offering our most exciting opportunities yet. Marks & Spencer strives to be an inclusive organisation, trusted and admired by our colleagues, customers and suppliers. Join us and make change happen. We are committed to building diverse and representative teams, where everyone can bring their whole selves to work and be at their best. We support each other and work together to win together. If you feel you'd benefit from any support or reasonable adjustments during any stage of the recruitment process, please don't hesitate to let us know when completing your application. This information will be picked up by our team, so we can try and put steps in place to help you be at your best through this process.

This is your chance to be a part of the M&S Data Engineering team! You'll be joining a well-loved historic brand, working on solutions that serve millions of loyal customers and thousands of colleagues! With ethical values that run right through the company's core and technology leaders that truly understand data engineers and engineering, it's an exciting time as we're redefining ourselves into a digital first and engineering-led organisation, with the quality of our engineering team being a key differentiator. We're seeking a hardworking Data Engineering Manager to support the delivery of our data transformation. Working with your data engineers, you'll collaborate with partners from across the business to implement the data strategy, delivering value to the organisation and achieving our goal of democratising data. You'll be an advocate for our industry-leading Cloud Data Platform. As an equal partner with the Product and Delivery teams, you will deliver elegant and robust solutions to solve complex problems for our customers and colleagues. What's in it for you Being a part of M&S is exactly that - becoming a part and playing your part. We're an inclusive, dynamic, exciting, and always evolving business built on core values. Here are some of the benefits we offer that make working for M&S just that little bit more special: 20% Colleague discount on most things from furniture, fashion, and food. A first-class welcome to M&S with a tailored induction and a wide range of training schemes to help with your learning and development. Having options to progress is something we're proud of at M&S. Attractive annual bonus, based on company performance and personal objectives. Competitive holiday entitlement with the potential to buy extra holiday days! Amazing perks and discounts via our M&S Choices website, including GymSave - that offers up to 25% off Gym Memberships and the option to become an M&S Shareholder using our ShareSave & ShareBuy Schemes. Charity Volunteer Day - A paid day away from work to support your chosen charity. A very generous Defined Contribution Pension Scheme and Life Assurance. Every colleague at M&S has access to a fantastic range of wellbeing support - this includes access to our 24/7 Virtual GP, PAM Assist to support you & your family, as well as many other schemes. What you'll do Lead the engineering teams to build and maintain high-quality and reliable data solutions and own the data engineering excellence of their teams e.g., behaviours, operations, and technical quality. Line manage and develop engineers to ensure they have the right skills, development plans, and attitude to learning. Develop effective relationships with Product, Delivery, and Data Science teams to prioritise, problem solve, and maximise value to market. Work with the wider Data Technology function to shape the technical strategy. Help develop/improve M&S standard frameworks and policies, ensuring that they are understood and adopted. Who you are The below points are a guide to what skills we're looking for. If you don't meet all of the points below, we still encourage you to apply. Through applying, you give yourself the opportunity to be considered! Experience building and leading teams of highly skilled data engineers that deliver high-quality software. Solid background in data engineering, with experience in a variety of systems and technologies. Good knowledge in cloud-based data technologies and data warehousing design principles, preferably Azure. Good understanding of Data Science principles. Proven track record in delivering, operating, leading, hiring, and pivoting along with excellent people management, interpersonal, analytical, and problem-solving skills. Knowledge and advocate for Continuous Integration and Continuous Delivery. Everyone's welcome M&S is ready to push boundaries to lead the retail industry into a greener, speedier, more inspiring digital era. That's why we're revolutionising how we work and offering our most exciting opportunities yet. There's never been a better time to be part of our team. Marks & Spencer aims to be an inclusive organisation, trusted and admired by our colleagues, customers, and suppliers. Join us and make an immediate impact. We are committed to an active Inclusion, Diversity and Equal Opportunities Policy, which starts with our recruitment and selection process. We are happy to talk flexible working. If you consider yourself to require reasonable adjustments to any part of our recruitment process, we invite you to share those requirements with us when completing your application. We will make every effort to ensure your needs are met to provide a fair and transparent process of assessment.

Join our team at M&S as a Team Manager in Foods, where you'll lead by example as a champion of our high-quality products, offers, and services. We're seeking passionate leaders who take pride in their food knowledge and are eager to share it with both colleagues and customers. Your primary focus will be on providing remarkable service and enabling your team to deliver to the highest standards, ensuring that our customers feel valued every day. You'll actively engage with customers to understand their preferences and create opportunities to continuously improve their shopping experience. Key Responsibilities: Support the growth and profitability of the store through the implementation of the retail plan and delivery of the KPI measures for their area of accountability. Role model great customer service and ensure the delivery of a customer-focused service proposition through the team that delights our customers. Recruit and develop great talent and capability within the customer assistant team supporting the succession requirements of the store and region. Ensure colleagues understand and are motivated to deliver their part. Support the store to trade safely and legally, protecting Customers, Colleagues, and the M&S brand. Support the delivery of an inspirational, improved, and consistent visual customer journey instore which inspires our customers to shop and buy more often. Key Accountabilities: Drive profitability and sales for their area through supporting the delivery of the Retail Plan and Store KPI's. Support the delivery and embedding of the business transformation plan and change initiatives for their area. Deliver great standards and service by setting clear expectations with store colleagues. Create the right culture, role modelling new digital ways of working and leadership behaviours. Create a multiskilled team, coaching and training the team to fully utilise all the tools available to serve and sell well. Deliver brilliant basics through the team. Seek customer feedback and take action to deliver improvement. Use data and insight to improve customer instore experience, improve the operation and drive performance. Support the delivery of Plan A. Regularly review individual performance through quality conversations, managing underperformance where required and celebrating success. Recruit for the team, ensuring new starters have a brilliant onboarding experience. Deliver all line management activities in line with company process and policy. Build an active working partnership with BIG, provide feedback and support the development of BIG reps. Deliver operational excellence to maximise product availability, minimise stock and cash loss. Ensure process and task is delivered in line with business expectation and operating standards allocating resource accordingly. Maintain a safe and legal store environment. Support visual merchandising updates across all launches, events, and campaigns. Technical Skills/Experience: Ability to lead a team to deliver excellent customer service and KPI's across the store. Create the right culture, role modelling new digital ways of working and leadership behaviours. Good understanding and up to date knowledge of commercial, visual, operational and people processes and systems. Use all available data and MI to identify commercial, visual, cost savings & customer opportunities to increase profit. Good working knowledge of VM principles. Good level of digital capability and an understanding and use of all systems. Good knowledge of the legal requirements across their area of accountability and the store. Knowledge of our people policies and managing performance within a team. Ability to have difficult conversations with effective resolutions with colleagues. Good communicator and listener who will inspire, share their knowledge and best practices with others. Ability to plan and review across the week and the month. Ability to deliver under pressure demonstrating resilience. Ability to build and maintain relationships with key stakeholders across the store and region. Demonstrates flexibility and adaptability to change, and the ability to lead teams through change with a growth mindset. Key Leadership Capabilities: Successfully embeds change for lasting commercial impact and results. Addresses beliefs and mindsets around resistance to change and supports colleagues in adapting. Takes ownership and accountability for the success of their team. Spends time coaching colleagues to accelerate performance and personal growth. Recognises high performance and supports poor performers to improve. Shows colleagues why they matter to M&S, their part to play in delivering the plan and what the results of their work are. Uses customer feedback and market trends to guide teams work. Helps teams understand information and business messages by actively seeking out opinions and asking questions. Uses a combination of channels and technology to communicate, ensuring timely, clear and open communication with colleagues. Seeks the best solution for M&S by proactively collaborating with colleagues from across the business. Key Relationships and Stakeholders: Customers Colleagues Store Leadership Regional Leadership BIG Are you ready to lead? Take your marks and get ready to apply.

Summary Our Team Managers are responsible for leading the majority of our colleague population and are integral to the in-store team. Your role is to help our people be the best that they can be, to assist in driving sales, commerciality and service standards within your store. One of the requirements for this role is flexibility to work across various departments. This in return provides a strong grounding across all elements of our business and therefore supports with career progression in the future. We have a flexible / hybrid approach - talk to us about part time or job share opportunities in this role, if it's meaningful to you, it's important to us. What's in it for you Being a part of M&S is exactly that - playing your part to bring the magic of M&S to our customers every day. We're an inclusive, dynamic, exciting, and ever evolving business built on doing the right thing and bringing exceptional quality, value, service to every customer, whenever, wherever and however they want to shop with us. 20% colleague discount across all M&S products and many of our third-party brands for you and a member of your household. Competitive holiday entitlement with the potential to buy extra holiday days! Discretionary bonus schemes awarded based on how you achieve your personal objectives and our performance as a business. A generous Defined Contribution Pension Scheme and Life Assurance. A dedicated welcome to our teams with a tailored induction and a wide range of training programmes to develop your skills. Amazing perks and discounts via our M&S Choices portal to maximise your financial and personal wellbeing. Industry-leading parental, adoption and neonatal policies, providing support and flexibility for your family. Access to a fantastic range of wellbeing support for all colleagues including access to our 24/7 Virtual GP and PAM Assist to support you and your family. A charity volunteer day to support a charity or cause you're passionate about through a dedicated day away from work. What you'll do Your key accountabilities will include: Driving a selling culture within your team. Consistently raising performance and capability of the team to support developing internal talent. Utilising and exploiting data to support operational decisions. Implementing a continuous improvement mentality within the team and working in partnership with the wider team. Energising your team to deliver first class customer service within a fast-paced environment. Who you are Your skills and experience will include: A proven leadership track record and the ability to lead effectively through ambiguity. Being digitally confident, having an understanding of systems and the ability to exploit them. Comfortable having difficult conversations and able to achieve effective resolutions with both colleagues and line managers. Ability to juggle multiple priorities whilst maintaining an excellent standard and working with pace. Demonstrating flexibility and resourcefulness to change and the ability to lead teams through change with a growth mentality. Everyone's welcome We are ambitious about the future of retail. We're disrupting, innovating and leading the industry into a more conscientious, inspiring digital era. We're transforming how we work together and offering our most exciting opportunities yet. Marks & Spencer strives to be an inclusive organisation, trusted and admired by our colleagues, customers and suppliers. Join us and make change happen. We are committed to building diverse and representative teams, where everyone can bring their whole selves to work and be at their best. We support each other and work together to win together. If you feel you'd benefit from any support or reasonable adjustments during any stage of the recruitment process, please don't hesitate to let us know when completing your application. This information will be picked up by our team, so we can try and put steps in place to help you be at your best through this process.

Purpose Delivery of the retail plan across all areas of the store including commercial, operations, people, visual and customer. Drive improved KPI performance and deliver operational efficiency. Setting the strategic direction for the store aligned to the retail priorities. Ensuring the teams within the store are clear on their part to play and holding all line managers to account. Take full accountability for all line management and associated people activity of managers within the store. Support the store to trade safely and legally, protecting customers, colleagues and the M&S brand. Accountable for the delivery of an inspirational, improved and consistent visual customer journey in-store which inspires our customers to shop and buy more often. Key Accountabilities Drive profitability and sales through the delivery of the Store P&L and Retail Plan across the store. Deliver and embed the business transformation plan and change initiatives through the store team. Create the right culture, role modelling new digital ways of working and leadership behaviours. Deliver great standards and service by setting clear expectations with direct reports and ensuring that they are clear on the part they play. Ensuring the leadership within the store are building the digital capability of their teams to sell through all channels. Building a diverse and talented team which supports the growth of the wider Region and business. Represents the store voice and takes ownership for action to deliver improvement across the store. Uses data and insight to enhance the customer experience, to improve the operation, and drive results. Support the delivery of Plan A. Regularly reviews individual performance of the leadership team through quality conversations, celebrating success and managing underperformance where required. Ensuring all line management and people activities are delivered in accordance with company process and policy. Ensure an active working partnership with Store and Regional BIG, provide feedback and support the development of the store BIG team. Deliver operational excellence to maximise product availability, minimise stock and cash loss across the total store. Maintain a safe and legal store environment. Accountable leader for all elements of VM delivery across all launches, events and campaigns. Key Leadership Capabilities Successfully embeds change for lasting commercial impact and results. Addresses beliefs and mindsets around resistance to change and supports colleagues in adapting. Holds themselves and their teams accountable for delivering objectives and business targets. Proactively seeks input from customers and colleagues to uncover new business opportunities. Ensures all direct reports have performance objectives aligned to the business plan and reviewed on a regular basis to reflect business changes. Shows colleagues why they matter to M&S, their part to play in delivering the plan and what the results of their work are. Uses customer feedback and market trends to guide teams' work. Helps teams understand information and business messages by actively seeking out opinions and asking questions. Uses a combination of channels and technology to communicate, ensuring timely, clear and open communication with colleagues. Seeks the best solution for M&S by proactively collaborating with colleagues from across the business. Technical Skills/ Experience Proven ability to lead a high performing management team to deliver excellent customer service and KPI's across the store. Has a substantial understanding and up to date knowledge of commercial, visual, operational and people processes and systems. Uses all available data and MI (internal and external) to identify commercial, visual, cost savings & customer opportunities to increase profit. Current working knowledge of all VM principles. Good level of digital capability and a comprehensive understanding of systems and ability to exploit them. Strong knowledge of the legal requirements and accountabilities across the store. Knowledge of our people policies and of driving and managing performance within a team. The ability to have difficult conversations with effective resolutions with both colleagues and line managers. Great communicator and active listener who will inspire, share their knowledge and best practices with others. Proven ability to plan and review across weekly, monthly and quarterly timeframes. Proven ability to consistently deliver under pressure demonstrating high levels of resilience. Ability to build and maintain relationships with key stakeholders across all levels of the business. Demonstrates flexibility and adaptability to change, and the ability to lead teams through change with a growth mindset. Key Relationships and Stakeholders Customers. Colleagues. Store Leadership. Wider Store Managers. Regional Leadership. Store and Regional BIG. Support Centre.

To stay close to customers, our support teams are in the office three days a week as we believe that skills are developed through collaboration, and that spending time together makes us more creative and connected. Please note this role is a 12 month fixed term contract What's in it for you Being a part of M&S is exactly that - playing your part to bring the magic of M&S to our customers every day. We're an inclusive, dynamic, exciting, and ever evolving business built on doing the right thing and bringing exceptional quality, value, service to every customer, whenever, wherever and however they want to shop with us. Here are some of the benefits we offer that make working for M&S just that little bit more special After completing your probationary period, you'll receive 20% colleague discount across all M&S products and many of our third-party brands for you and a member of your household. Competitive holiday entitlement with the potential to buy extra holiday days! Discretionary bonus schemes awarded based on how you achieve your personal objectives and our performance as a business. A generous Defined Contribution Pension Scheme and Life Assurance. A dedicated welcome to our teams with a tailored induction and a wide range of training programmes to develop your skills. Amazing perks and discounts via our M&S Choices portal to maximise your financial and personal wellbeing. Industry-leading parental, adoption and neonatal policies, providing support and flexibility for your family. Access to a fantastic range of wellbeing support for all colleagues including access to our 24/7 Virtual GP and PAM Assist to support you and your family. A charity volunteer day to support a charity or cause you're passionate about through a dedicated day away from work. What you'll do At M&S, customers are at the heart of everything we do, and our mission is to understand and engage them personally! As a Senior Analyst in the Digital Growth Insights team, to meet that ambition we are tackling key challenges facing M&S by maximising billions of data points across our millions of customers. From redefining our personalised offers, to building cross-channel marketing experiments, to understanding how our customers engage across our varied digital channels, we are working on big problems that require innovative thinking and sharp problem solving. As part of the team, you will work very closely with the stakeholders across departments, to understand their business goals and develop insights that help them unlock areas of opportunities and get them closer to their targets. By using sophisticated analytics and insight, you will be helping business partners understand not only what customers do, but helping understand why customers do what they do. This work is essential in enabling areas to make informed, accurate and timely decisions from the targeted information you help supply them. You will also work alongside a group of analysts to implement analytical solutions in a demanding and fast paced commercial environment. With an intuitive grasp of data and analytics, you will be passionate about driving innovative analytical thinking and proving the benefits of a data driven approach. Work closely with partners to fully understand requirements and provide collaborative solutions based on a commercial and analytical understanding. Work on insights that help identify areas of opportunity & growth for respective teams and partner with stakeholders to support in operationalising these opportunities and measuring success. Provide analytical expertise to support the delivery of data and digital products, working closely with the relevant business teams. Support and encourage experimental approaches to technological and analytical challenges. Act as a data and analytical consultant to help identify opportunity, drive understanding or solutions across the business. Who you are Being passionate about analytics and demonstrate a detailed understanding of the customer, their behaviour, characteristics, and relationship with M&S. Demonstrate an analytical 'curiosity' through innovative, data driven insights about business questions. Excellent knowledge of advanced SQL across big data tables. Knowledge of Python/R preferred but not essential. Knowledge of manipulating and redefining data sets and applying analytical methodologies. Ability to communicate effectively with the business partners to understand their needs and interpret how they could be fulfilled using the available data. Everyone's Welcome We are ambitious about the future of retail. We're disrupting, innovating and leading the industry into a more conscientious, inspiring digital era. We're transforming how we work together and offering our most exciting opportunities yet. Marks & Spencer strives to be an inclusive organisation, trusted and admired by our colleagues, customers and suppliers. Join us and make change happen. We are committed to building diverse and representative teams, where everyone can bring their whole selves to work and be at their best. We support each other and work together to win together. If you feel you'd benefit from any support or reasonable adjustments during any stage of the recruitment process, please don't hesitate to let us know when completing your application. This information will be picked up by our team, so we can try and put steps in place to help you be at your best through this process.

Software Engineering Manager - Web Platform What's in it for you Being a part of M&S is exactly that - playing your part to bring the magic of M&S to our customers every day. We're an inclusive, dynamic, exciting, and ever-evolving business built on doing the right thing and bringing outstanding quality, value, and service to every customer, whenever, wherever, and however they want to shop with us. Here are some of the benefits we offer that make working for M&S just that little bit more special: After completing your probationary period, you'll receive 20% colleague discount across all M&S products and many of our third-party brands for you and a member of your household. Competitive holiday entitlement with the potential to buy extra holiday days! Discretionary bonus schemes awarded based on how you achieve your personal objectives and our performance as a business. A generous Defined Contribution Pension Scheme and Life Assurance. A dedicated welcome to our teams with a tailored induction and a wide range of training programmes to develop your skills. Amazing perks and discounts via our M&S Choices portal to maximise your financial and personal wellbeing. Industry-leading parental, adoption, and neonatal policies, providing support and flexibility for your family. Access to a fantastic range of wellbeing support for all colleagues including access to our 24/7 Virtual GP and PAM Assist to support you and your family. A charity volunteer day to support a charity or cause you're passionate about through a dedicated day away from work. Why Digital & Tech at M&S? We're changing the way we do things, and putting industry-leading innovation at the heart of how we operate; we need a stellar engineering team to make it happen. You'll be joining one of the most iconic brands in the UK on its most exciting cycle yet. We're more integrated and product-led in our tech teams than ever before: learning, changing, and adapting constantly, with millions of people benefiting from your work every single day. What you'll do Your key accountabilities will include: Joining the M&S Platform team as a Software Engineering Manager, streamlining development for 200+ engineers and 30+ applications. Managing the team building the web platform, supporting the team and directing the technical vision for reusable pipelines, tooling, build plugins, and frameworks. Ensuring M&S is a top place for software development by targeting the latest tooling and enabling engineers to focus on user experience. Being accountable for engineering excellence within your teams, from behaviours to operations, technical direction to solution in production, and skills and growth to reputation. Cultivating self-management and accountability throughout the team via leadership, clear sense of purpose, and thoughtful talent management. Leading alignment with the overarching technical strategy and collaborating with the wider Technology organisation. Acting as a platform owner, applying accurate product thinking to enable and empower the digital product(s) supported through data and customer centricity. Collaborating with engineering leadership to ensure strategic alignment and maintain a healthy ability to "think big" within teams. Line management of supporting Staff and Senior Engineers, driving recruitment and retention within the team. Acting as custodian of OKR's within your hub. Supporting engineering communities to drive bar raising and strategic alignment. Being the key technical partner when vendors are involved, ensuring reliability and satisfaction. Who you are Your skills and experience will include: Previous polyglot hands-on senior software engineer experience. Excellent knowledge in modern web or app technologies. Extensive background in software engineering with several years' experience in a variety of systems and technologies. Experience building and leading teams of highly skilled, senior software engineers that deliver high-quality software. Excellent understanding of system design, software architecture, cloud, and software engineering standard methodologies. Promoter of DevOps: you build it, you run it. Strong understanding of testing strategies and reliability engineering. Excellent people management, interpersonal, analytical, and problem-solving skills. Ability to lead and line manage senior engineers and technical partners to a desired outcome, without prescribing it. Excellent communication skills, both written and spoken, adaptable to different audiences. A servant-leadership mentality willing to take ownership of problems. Able to influence people at senior levels and from highly technical to non-technical backgrounds. Our Tech Stack Next.js/React CSS Modules Playwright & Jest GraphQL GitHub + GitHub Actions NX Azure Everyone's welcome. We are ambitious about the future of retail, redefining, innovating, and leading the industry into a more conscientious, inspiring digital era. We're redefining how we work together and offering our most exciting opportunities yet. Marks & Spencer strives to be an inclusive organisation, trusted and admired by our colleagues, customers, and suppliers. Join us and make change happen. We are committed to building diverse and representative teams, where everyone can bring their whole selves to work and be at their best. We support each other and work together to win together. If you feel you'd benefit from any support or reasonable adjustments during any stage of the recruitment process, please let us know when completing your application.

Job purpose As part of the M&S Software Engineering team, you'll be joining a well-loved historic brand, working on solutions that serve millions of loyal customers and thousands of colleagues! With ethical values that run right through the company's core and technology leaders that truly understand software engineers and engineering, it's an exciting time as we're redefining ourselves into a digital first and engineering-led organisation, with the quality of our engineering team being a key differentiator. We are seeking a passionate Software Engineering Manager who will provide technical expertise, ship thoughtfully and operate with excellence. Being creative, curious, and confident, you will be an integral part of our empowered, self-managing, multi-disciplinary engineering teams - designing, building, releasing, and maintaining products. Working as an equal partner with your Product and Delivery peers you will deliver sophisticated and robust solutions to solve daring problems for our customers. You will play a key role in driving our ambition to create a best-in-class software engineering team, environment, and culture. We are looking for people to join our community of engineers to drive this transformation, build a modern digital ecosystem using exciting technologies and do the best work of their careers. You will be responsible for: Operational stability of software solutions owned by your team Delivering high quality solutions that provide value to the business Leading on improving the maturity of the team, progress towards or maintaining Elite DORA Standards Leading Engineering Excellence and creating a culture of innovation and growth Making use of Platforms and partners to maximise the value delivered What you'll do The Software Engineering Manager role is the embodiment of 'solving problems through technology' with key responsibilities as follows: Team Management: Build, mentor, and manage a high-performing software engineering team. Foster a culture of collaboration, innovation, and continuous improvement within the team. Facilitate communication and collaboration among team members. Ensure budgets, people and resource allocation, and workload balance across projects. Delivery: Oversee the planning, execution, and delivery of software projects, ensuring alignment with business objectives and timelines using the best agile tools and processes for the task. Monitor project progress, risks, and dependencies, taking corrective action when necessary. Work closely with product management, design, programme management, and others to define scope, goals, and deliverables. Technical Leadership: Drive the adoption of standards and methodologies for software development. Provide technical guidance and support to engineering teams. Evaluate and recommend new technologies, tools, and platforms to improve the engineering process and raise software quality. Work with senior engineers to develop the team's technical roadmap and support the product management team to prioritise it against the commercial roadmap. Quality Assurance and Maintenance: Establish and enforce quality standards, ensuring software products meet performance, reliability, and usability requirements. Oversee the maintenance and support of existing software systems, ensuring prompt resolution of issues and bugs. Tech stack M&S uses a variety of technologies including: React, Next.js, Typescript Java, Kotlin, Swift Azure, New Relic, GraphQL Federation, Apigee, Contentful CMS Who you are Previous polyglot hands-on senior software engineer, with several years' experience in a variety of systems and technologies Experience working on highly scalable software solutions across web or backend Experience building and leading teams of highly skilled software engineers that deliver high-quality software Excellent understanding of system design, software architecture, cloud, and software engineering methodologies Advocate of DevOps: you build it, you run it Strong understanding of testing strategies and reliability engineering Demonstrable people management, interpersonal, analytical, and problem-solving skills. With the ability to influence both a senior technical audience and non-technical partners to a desired outcome without prescribing it A servant-leadership mentality that is willing to take ownership of problems Desirable experience Knowledge of Software approaches like Domain Driven Design Previous software engineering community leadership experience Presentation delivery at internal and external events An ambition to be an open-source contributor, technology writer or speaker Experience of online retail platforms and their cloud-based architectures Demonstrable entrepreneurship in previous organisation(s) What's in it for you Being a part of M&S is exactly that - becoming a part and playing your part. We're an inclusive, dynamic, exciting, and always evolving business built on core values. Here are some of the benefits we offer that make working for M&S just that little bit more special: 20% Colleague discount on most things from furniture, fashion and food A first-class welcome to M&S with a tailored induction and a wide range of training schemes to help with your learning and development. Having options to progress is something we're proud of at M&S Attractive annual bonus, based on company performance and personal objectives Competitive holiday entitlement with the potential to buy extra holiday days! Amazing perks and discounts via our M&S Choices website. Including GymSave - that offers up to 25% off Gym Memberships and the option to become an M&S Shareholder using our ShareSave & ShareBuy Schemes Charity Volunteer Day - A paid day away from work to support your chosen charity A very generous Defined Contribution Pension Scheme and Life Assurance Every colleague at M&S has access to a fantastic range of wellbeing support - this includes access to our 24/7 Virtual GP, PAM Assist to support you & your family as well as many other schemes Everyone's welcome M&S is ready to push boundaries to lead the retail industry into a greener, speedier, more inspiring digital era. That's why we're revolutionising how we work and offering our most exciting opportunities yet. There's never been a better time to be part of our team. Marks & Spencer aims to be an inclusive organisation, trusted and admired by our colleagues, customers and suppliers. Join us and make an immediate impact. We're an in-person business and have core collaboration days in our Support Centre each week. For most teams, this is 3 working days where we come together to collaborate, innovate, and serve our customers thoughtfully. We are committed to an active Inclusion, Diversity and Equal Opportunities Policy, which starts with our recruitment and selection process, and we are happy to talk flexible working. If you consider yourself to require reasonable adjustments to any part of our recruitment process, we invite you to share those requirements with us when completing your application. We will make every effort to ensure your needs are met to provide a fair and transparent process of assessment.

Summary We are looking for an experienced Senior Data Product Manager to support the delivery of our data strategy and enable our digital transformation. You will lead in the design and creation of data products that will enable the democratisation of data for business areas, encouraging and facilitating a culture of data-driven decision making. As a Senior Product Manager, you will be passionate about building data products that enable and deliver value, driving the product management lifecycle from design and build through to launch and ongoing support. To stay close to customers, our support teams are in the office three days a week as we believe that skills are developed through collaboration, and that spending time together makes us more creative and connected. What's in it for you Being a part of M&S is exactly that - playing your part to bring the magic of M&S to our customers every day. We're an inclusive, dynamic, exciting, and ever-evolving business built on doing the right thing and bringing exceptional quality, value, and service to every customer, whenever, wherever, and however they want to shop with us. Here are some of the benefits we offer that make working for M&S just that little bit more special: After completing your probationary period, you'll receive 20% colleague discount across all M&S products and many of our third-party brands for you and a member of your household. Competitive holiday entitlement with the potential to buy extra holiday days! Discretionary bonus schemes awarded based on how you achieve your personal objectives and our performance as a business. A generous Defined Contribution Pension Scheme and Life Assurance. A dedicated welcome to our teams with a tailored induction and a wide range of training programmes to develop your skills. Amazing perks and discounts via our M&S Choices portal to maximise your financial and personal wellbeing. Industry-leading parental, adoption, and neonatal policies, providing support and flexibility for your family. Access to a fantastic range of wellbeing support for all colleagues including access to our 24/7 Virtual GP and PAM Assist to support you and your family. A charity volunteer day to support a charity or cause you're passionate about through a dedicated day away from work. What you'll do Management of products with a high level of autonomy that leads to the delivery of our data strategy and value generation. Creation and clear communication of the strategic vision, the products, and our defined objectives. Collaborate closely with partners aligning business, product, and technical priorities to set the product direction, promote the product roadmap, and continually improve. Own and manage a business domain delivery and stakeholder group and be seen as a critical and trusted partner. Create and develop a data vision and product strategy for an area of the business. Promote strategy and find data opportunities, delivering measurable benefit. Ensure that your team is correctly resourced and skilled to successfully deliver to the data strategy. Who you are Demonstrable passion and interest in data - confident and evangelical about the benefits of using data to drive an organisation. An experienced data product manager with a strong record of strategic and innovative thinking resulting in data product delivery and landing beneficial business change. Demonstrable experience of engaging, influencing, and communicating to stakeholders at all levels. Have a passion for driving improved business performance through a data-led approach and culture. Experienced in collaborating with technical and analytical teams, showing strong experience in defining, designing, developing, and delivering complex solutions. Knowledge of data modelling and engineering practices. Everyone's welcome We are ambitious about the future of retail. We're disrupting, innovating, and leading the industry into a more conscientious, inspiring digital era. We're transforming how we work together and offering our most exciting opportunities yet. Marks & Spencer strives to be an inclusive organisation, trusted and admired by our colleagues, customers, and suppliers. Join us and make change happen. We are committed to building diverse and representative teams, where everyone can bring their whole selves to work and be at their best. We support each other and work together to win together. If you feel you'd benefit from any support or reasonable adjustments during any stage of the recruitment process, please don't hesitate to let us know when completing your application. This information will be picked up by our team, so we can try and put steps in place to help you be at your best through this process.