Made Tech Limited

Overview Are you a Product Manager, passionate about user-centred design? If solving complex problems that uplift societal value feels rewarding to you, then keep on reading! Our aim at Made Tech is to use human-centred technology to improve our society. We believe putting people at the heart of designing, building and delivering public services leads to better outcomes for everyone. Our Senior Product Managers enable public sector organisations to better design services that improve society. You will be expected to role model and lead teams with best practice in your discipline. Role and reporting Reporting to one of our Lead Product Managers, this role is responsible for leading on product within a client delivery team. You will work as part of cross-functional teams which might include other Made Tech team members, stakeholders and partner agencies. You will inspire trust in the team, guide and coach teams through the product process and use your influence to continuously iterate and improve ways of working and processes. Key responsibilities You will be expected to work in a self-initiated manner, but with support of senior team members, and in a collaborative and inclusive manner Collaborate with and influence the wider Made Tech team and our clients to deliver high quality work aligned with our customers vision and needs Influence decision making which impacts the success of the team. This might include scoping work, prioritisation, deadlines, budgets and evaluating risk Work across one assignment for a client at one time Coach, support and people manage more junior members of the Product team. To steer and coach them towards successful delivery for our clients, enabling them and holding them accountable for producing high quality outputs and deliverables Maintain a broad technical knowledge of product management, and continue to develop knowledge of user-centred design and technical practice. Assist and be able to shape strategy, proposals, statements of work and roadmaps Contribute to Made Tech's community of practice for Product and collaborate with other disciplines Assist in developing and growing the discipline in line with business and capability needs, ensuring we embed the Made Tech way of product-led and design thinking into all that we do Skills, knowledge and expertise Skills people must have: Excellent understanding and articulation of the value of product and user-centred design Experience and evidence of delivering user centred products and services from ideation through to maintenance phases Ability to support and coach others to grow their skills, product capabilities and to take on more responsibility for client-facing projects Able to educate and mentor team members, colleagues and peers in the wider business on developing product and agile delivery as a core discipline Experienced in working directly with customers and users, and able to drive teams to deliver excellent outcomes for users Working within a design consultancy/senior product leadership role in the public sector, health or allied areas Strong empathy and relationship building skills Desirable (not essential) skills: Working with sales teams to build client relationships, develop opportunities and win new work Working in the open - building the trust within teams to share little and often Experience in re-designing legacy services and products Maintaining a deep working knowledge of product, design and research techniques Experience in line management Eligibility SC Eligibility: An increasing number of our customers are specifying a minimum of SC (security check) clearance in order to work on their projects. We require all successful candidates for this role to have eligibility. Eligibility for SC requires 5 years' UK residency and 5 year' employment history (or back to full-time education). If during the interview process it becomes apparent that you may not be eligible for SC, we won't be able to progress your application and we will contact you to explain why. Support in applying Support in applying : If you need this job description in another format, or other support in applying, please email . Life at Made Tech We believe we can use tech to make public services better. We also believe this can happen best when our own team represents the society that actually uses the services we work on. We're collectively continuing to grow a culture that is happy, healthy, safe and inspiring for people of all backgrounds and experiences, so we encourage people from underrepresented groups to apply for roles with us. When you apply, we'll put you in touch with a member of our talent team who can help with any needs or adjustments we may need to make to help with your application. We've published a blog with resources on reasonable adjustments and examples of what this could include, and we welcome any feedback on how we can improve the experience for future candidates. Life at Made Tech: We're committed to building a happy, inclusive and diverse workforce. You can get a sense of what it's like working here from our blog, where we talk about mental health, communities of practice and neurodiversity as well as our client work and best practice. Like many organisations, we use Slack to foster a sense of community and connection. We have special interest groups and 10+ Slack channels dedicated to specific communities, allies, and identities, as well as dedicated learning spaces called communities of practice (COPs). If you'd like to speak to someone from one of these groups about their experience as an employee, please let a member of the Made Tech talent team know. We are always listening to our growing teams and evolving the benefits available to our people. We offer a flexible benefit platform including a Smart Tech scheme, Cycle to work scheme, and an individual benefits allowance for a Health care cash plan or Pension. We also offer an optional social and wellbeing calendar of events for all employees to join. Here are some of our most popular benefits: Paid counselling - we offer paid counselling as well as financial and legal advice Our hiring process is designed to be thorough, transparent, and supportive, guiding candidates through each step. The exact process may vary slightly depending on the role but these are the typical steps candidates can expect. We'll keep you updated throughout the process and provide helpful feedback at each stage. No matter the outcome, we make sure the feedback is useful and supportive, so you feel informed and can learn from the experience. Register your interest to be notified of any roles that come along that meet your criteria.

Our aim at Made Tech is to use human-centred technology to improve our society. We believe putting people at the heart of designing, building and delivering public services leads to better outcomes for everyone. About the role We are hiring for a Senior Service Delivery Manager to join Made Tech's Managed Service. This role plays a critical part in our mission to make public services better. Our Managed Service team is responsible for operating, maintaining and improving a wide range of services from life-saving services that support blue-light operations, to platforms that ensure the smooth running of government. This role reports into the Head of Managed Services. Senior Service Delivery Managers resolve a variety of different problems. They focus on continuously improving both themselves and the team they manage, and take a data-driven approach to prioritisation and decision making. This role will see you onboard new services and team members, managing and inspiring your team to produce high quality outcomes and collaborate with our customer stakeholders. You will manage risks and issues that arise and provide regular reports to both your internal and external stakeholders. You will contribute to the success by managing your team's capacity and measure the success against contractual commitments such as SLAs and KPIs. This role will involve supporting 4-5 services in parallel. Key responsibilities Service Operations Implement and champion ITIL or Agile Service Management processes for incident, problem, and change management. Lead the resolution of major incidents and conduct root cause analyses. Use ticket management tools like ServiceNow or Jira to manage workflows. Oversee the onboarding of new services and create essential documentation such as runbooks, disaster recovery plans, and security plans. Lead and mentor a multi-disciplinary team, managing competing priorities and fostering a culture of continuous improvement. Oversee knowledge management, team schedules, and the communication of IT policies. Support team members' growth by providing regular feedback and helping them create development plans to advance their careers. Contract Management Ensure adherence to contractual obligations, including managing SLAs. Conduct regular service reviews and report on performance using OKRs, KPIs, and CSAT scores. Collaborate with product teams to define client-focused measures of value. Manage and forecast team budget and capacity while proactively identifying and mitigating risks. Track and calculate service credits as needed. Confidently act as the primary point of contact for customer escalations. Develop and maintain strong relationships with senior stakeholders. Work and collaborate with senior stakeholders to initiate long-lasting change to deliver improvements. Communicate effectively in both written and verbal communications Produce high-quality reports that consider the context of the clients' objectives. Drives collaboration and breaks down barriers between conflicting views. Community Development Mentor and support junior service delivery managers. Actively contribute to our Communities of Practice by sharing knowledge, successes, and failures to improve our collective ways of working. Use your expertise to showcase our capabilities externally and enhance our reputation. Skills, knowledge and expertise At this point, we hope you're feeling excited about Made Tech and the job opportunity. Even if you don't feel that you meet every single requirement, we still encourage you to apply. Deep knowledge of ITIL or Agile Service Management principles. Proven ability to lead major incident resolution and conduct thorough root cause analysis. Experience leading and mentoring a team, managing competing priorities, and supporting individual career development. Excellent communication skills, both written and verbal, with the ability to build strong relationships with senior clients and internal stakeholders. Skilled in managing SLAs and reporting on service performance using metrics like OKRs, KPIs, and CSAT. Experience with risk mitigation, budget management, capacity forecasting, and calculating service credits. Competence in using ticket management tools like ServiceNow or Jira. A proactive approach to fostering collaboration, both within your team and across wider communities of practice. Get in touch with our talent team if you'd like an informal chat about the role and your suitability before applying. We are hiring for this role directly, so will not respond to any CVs sent via external recruitment agencies. Security Clearance An increasing number of our customers are specifying a minimum of SC (security check) clearance in order to work on their projects. As a result, we're ideally looking for all successful candidates for this role to have eligibility. Eligibility for SC requires 5 years' UK residency and 5 year' employment history (or back to full-time education). Support in applying If you need this job description in another format, or other support in applying, please email . We believe we can use tech to make public services better. We also believe this can happen best when our own team represents the society that actually uses the services we work on. We're collectively continuing to grow a culture that is happy, healthy, safe and inspiring for people of all backgrounds and experiences, so we encourage people from underrepresented groups to apply for roles with us. When you apply, we'll put you in touch with a member of our talent team who can help with any needs or adjustments we may need to make to help with your application. We've put together this blog as a resource to share more about reasonable adjustments and some examples of what this could include. We also welcome any feedback on how we can improve the experience for future candidates. Life at Made Tech Like many organisations, we use Slack to foster a sense of community and connection. As well as special interest groups such as music, food and pets, we also have 10+ Slack channels dedicated to specific communities, allies, and identities as well as dedicated learning spaces called communities of practice (COPs). If you'd like to speak to someone from one of these groups about their experience as an employee, please do let a member of the Made Tech talent team know. We are always listening to our growing teams and evolving the benefits available to our people. As we scale, as do our benefits and we are scaling quickly. We've recently introduced a flexible benefit platform which includes a Smart Tech scheme, Cycle to work scheme, and an individual benefits allowance which you can invest in a Health care cash plan or Pension plan. We're also big on connection and have an optional social and wellbeing calendar of events for all employees to join should they choose to. Here are some of our most popular benefits listed below: Paid counselling - we offer paid counselling as well as financial and legal advice Our hiring process is designed to be thorough, transparent, and supportive, guiding candidates through each step. The exact process may vary slightly depending on the role but these are the typical steps candidates can expect. We'll keep you updated throughout the process and provide helpful feedback at each stage. No matter the outcome, we make sure the feedback is useful and supportive, so you feel informed and can learn from the experience. Register your interest to be notified of any roles that come along that meet your criteria.

Our Senior Data Engineers enable public sector organisations to embrace a data-driven approach by providing high-quality, cost-efficient data platforms and services tailored to clients' needs. They develop, operate, and maintain these services, ensuring maximum value for data consumers, including analysts, scientists, and business stakeholders. Key responsibilities As a Senior Data Engineer, you may assume multiple roles based on our clients' needs. The role is highly hands-on, supporting project delivery as a senior contributor and upskilling client team members. You might also take on a technical architect role, collaborating with the MadeTech team to identify growth opportunities within the account. You'll need a drive to deliver outcomes for users, considering the broader context of delivery and maintaining alignment between operational and analytical aspects of the engineering solution. Skills, knowledge and expertise We seek candidates with a range of skills and experience; please apply even if you don't meet all criteria. Enthusiasm for learning and self-development Proficiency in Git (including Github Actions) and understanding of branch strategies Experience gathering and meeting requirements from clients and users on data projects Strong experience in Infrastructure as Code (IaC) and deploying infrastructure across environments Managing cloud infrastructure with a DevOps approach Handling and transforming various data types (JSON, CSV, etc.) using Apache Spark, Databricks, or Hadoop Understanding modern data system architectures (Data Warehouse, Data Lakes, Data Meshes) and their use cases Creating data pipelines on cloud platforms with error handling and reusable libraries Documenting and presenting end-to-end data processing system diagrams (C4, UML, etc.) Implementing robust DevOps practices in data projects, including DataOps tools for orchestration, data integration, and analytics Enhancing resilience through vulnerability checks and testing strategies (unit, integration, data quality) Applying SOLID, DRY, and TDD principles practically Agile methodologies such as Scrum, XP, and Kanban Designing and implementing efficient batch and streaming data transformations at scale Mentoring, team support, and line management skills Commercial mindset to grow accounts organically with senior stakeholders Experience in the following areas is desirable but not essential: Working in a technology consultancy Using Docker and virtual environments in CI/CD Engaging with senior stakeholders for requirements gathering Collaborating with engineers via pair or mob programming Working with data scientists to productionize machine learning models Knowledge of statistics Collaborating across multidisciplinary teams Experience within the public sector Support in applying If you need this job description in another format or require support in applying, please email . We believe technology can improve public services and that diversity within our team enhances this mission. We encourage applicants from underrepresented groups to apply. We are committed to accessibility and inclusion, offering adjustments for interview processes and welcoming feedback on our candidate experience. We foster community through Slack channels and communities of practice, covering interests like music, food, pets, and professional development. If you'd like to connect with these groups, please contact a Made Tech talent team member. Our benefits include flexible schemes like Smart Tech, Cycle to Work, and personalized benefit allowances. We promote connection through social and wellbeing events. Our popular benefits: ️ 30 days Holiday - paid leave plus bank holidays Remote Working - part-time remote options Paid counselling - mental health, legal, and financial advice Candidates must be eligible for SC security clearance, requiring 5 years of UK residency. If eligibility is not confirmed during the process, we cannot proceed with your application. Interested? Join us in using technology to improve society. Our transparent and supportive hiring process guides candidates at each stage, with feedback provided throughout. Shortlisted candidates will be invited for screening. Register your interest to stay updated on relevant roles.

Made Tech wants to positively impact the country's future by using technology to improve society, for everyone. We want to empower the public sector to deliver and continuously improve digital services that are user centric, data driven and freed from legacy technology. A key component of this is developing modern data systems and platforms that drive informed decision making for our clients. You will also work closely with clients to help shape their data strategy As a Senior Data Analyst, you may play one or more roles according to our clients' needs. The role is very hands on and you'll support as a senior contributor role for a project, focusing on: Data analysis and reporting: Conducting in-depth data analysis, generating reports, and providing actionable insights for client projects. Data and BI visualisation: Producing BI dashboards using industry standard tools - Power BI, Tableau, Quicksight etc. Client interaction: Collaborating with clients to understand their needs, translating these into analytical solutions, and presenting findings in a clear, actionable manner. Mentoring junior analysts, leading data focused projects, and setting best practices in data analysis. You'll need to have a drive to deliver outcomes for users. You'll make sure that the wider context of a delivery is considered and maintain alignment between the operational and analytical aspects of the engineering solution. Key responsibilities Analysis and synthesis Application of analytical techniques: Proficiency in applying various analytical methods such as statistical analysis, data mining, and qualitative analysis. Ability to select and apply appropriate techniques based on the context and research data. Synthesis of research data: Experience in synthesising research data to present actionable insights and solutions. Ability to articulate the impact of their analysis on decision making and problem solving. Engagement with sceptical colleagues: Effective communication and persuasion skills to engage and gain buy in from sceptical colleagues. Ability to foster collaboration and address concerns to ensure adherence to best practices. Advisory and critique skills: Capability to advise on the choice and application of analytical techniques and critique colleagues' findings to ensure high standards in data analysis. Data Management Understanding of data sources and storage: Knowledge of various data sources, data organisation, and storage practices. Commitment to maintaining data integrity and accessibility. Advocacy for data governance: Experience in advocating for data governance standards and influencing team adherence to data quality practices. Continuous improvement: Ability to communicate and implement continuous improvements in data management practices through documentation, training, and regular team engagement. Toolset management: Proficiency in defining and supporting common toolsets for data management, ensuring efficiency and seamless integration. Automation of data management: Experience in automating data management activities to streamline processes and increase accuracy. (desirable) Compliance with data governance policies: Understanding and ensuring compliance with data governance policies, maintaining data security and ethical standards. Data modelling, cleansing, and enrichment Data modelling expertise: Proficient in conceptual, logical, and physical data modelling. Ability to adhere to data modelling standards and best practices. Data cleansing and standardisation: Experience in resolving data quality issues and ensuring data accuracy through cleansing and standardisation techniques. Use of data integration tools: Skilled in using ETL tools for data integration and storage. Ensures data interoperability with other datasets. Collaboration with data professionals: Experience collaborating with other data professionals to improve modelling and integration standards and patterns. Interpretation of requirements: Ability to interpret data visualisation requirements and create meaningful, visually appealing representations tailored to the audience. Proficiency in visualisation tools: Experience with tools such as Tableau, Power BI, and Python libraries like Matplotlib and Seaborn. Knowledge of selecting appropriate visualisation types. Application of visualisation standards: Application of design principles to create clear, accurate, and accessible visualisations. Awareness of accessibility considerations. Mentorship in visualisation: Experience in reviewing and advising junior members to improve the quality and efficiency of data visualisations. Data Quality Assurance, Validation, and Linkage Data quality assurance: Experience in implementing processes for data quality assessment and improvement, including data profiling, cleansing, and standardisation. Data validation and linkage: Ability to perform data validation checks and integrate data from various sources to ensure consistency and accuracy. Data cleansing and preparation: Proficiency in defining data cleansing processes and preparing data for analysis by handling missing values, outliers, and duplicates. Communication of data limitations: Skilled in articulating data constraints and limitations to stakeholders, providing context for informed decision making. Peer review and quality control: Experience in conducting peer reviews to validate data outputs, ensuring high standards of accuracy and reliability. Statistical Methods and Data Analysis Knowledge of statistical methodologies: Proficient in various statistical methods, such as hypothesis testing, regression analysis, clustering, and time series analysis. Ability to select appropriate techniques based on project requirements. Data analysis and interpretation: Experience in using statistical software or programming languages to perform data analysis and generate insights. Skilled in communicating findings to technical and non technical stakeholders. Application of emerging theory: Willingness to explore and apply new statistical methodologies or practices to solve practical problems and adapt to emerging theories. Skills, knowledge and expertise Communication Stakeholder communication: Experience in effectively engaging with a diverse range of stakeholders, including technical and business individuals. Ability to manage expectations and facilitate productive discussions. Active and reactive communication: Proficiency in handling both proactive communication (updates, insights) and reactive communication (responding to inquiries, addressing concerns) to maintain a collaborative atmosphere. Interpretation of stakeholder needs: Ability to understand and translate stakeholder requirements into technical solutions. Experience in bridging the gap between technical and non technical stakeholders. Presentation and sharing of insights: Skilled in presenting complex data in a clear, understandable manner tailored to diverse audiences, including senior management. Logical and creative thinking Problem solving approach: Ability to apply logical and creative thinking to resolve complex problems by breaking them down and generating innovative solutions. Decision making and action taking: Skilled in making informed decisions, prioritising tasks, and taking appropriate actions to resolve issues efficiently. Adaptability and learning orientation: Demonstrates adaptability in strategies and a commitment to continuous learning and improvement. Interpretation of stakeholder needs: Ability to understand and translate stakeholder requirements into technical solutions. Experience in bridging the gap between technical and non technical stakeholders. Presentation and sharing of insights: Skilled in presenting complex data in a clear, understandable manner tailored to diverse audiences, including senior management. At this point, we hope you're feeling excited about Made Tech and the job opportunity. Even if you don't feel that you meet every single requirement, we still encourage you to apply. Get in touch with our talent team if you'd like an informal chat about the role and your suitability before applying. We are hiring for this role directly, so will not respond to any CVs sent via external recruitment agencies. An increasing number of our customers are specifying a minimum of SC (security check) clearance in order to work on their projects. As a result, we're looking for all successful candidates for this role to have eligibility. Eligibility for SC requires 5 years' continuous UK residency and 5 year' employment history (or back to full time education). Please note that if at any point during the interview process it is apparent that you may not be eligible for SC, we won't be able to progress your application and we will contact you to let you know why. We are always listening to our growing teams and evolving the benefits available to our people. As we scale, as do our benefits and we are scaling quickly. We've recently introduced a flexible benefit platform which includes a Smart Tech scheme, Cycle to work scheme . click apply for full job details

Our aim at Made Tech is to use human-centred technology to improve our society. We believe putting people at the heart of designing, building and delivering public services leads to better outcomes for everyone. About the role We are hiring for a Senior Service Delivery Manager to join Made Tech's Managed Service. This role plays a critical part in our mission to make public services better. Our Managed Service team is responsible for operating, maintaining and improving a wide range of services from life-saving services that support blue-light operations, to platforms that ensure the smooth running of government. This role reports into the Head of Managed Services. Senior Service Delivery Managers resolve a variety of different problems. They focus on continuously improving both themselves and the team they manage, and take a data-driven approach to prioritisation and decision making. This role will see you onboard new services and team members, managing and inspiring your team to produce high quality outcomes and collaborate with our customer stakeholders. You will manage risks and issues that arise and provide regular reports to both your internal and external stakeholders. You will contribute to the success by managing your team's capacity and measure the success against contractual commitments such as SLAs and KPIs. This role will involve supporting 4-5 services in parallel. Key responsibilities Service Operations Implement and champion ITIL or Agile Service Management processes for incident, problem, and change management. Lead the resolution of major incidents and conduct root cause analyses. Use ticket management tools like ServiceNow or Jira to manage workflows. Oversee the onboarding of new services and create essential documentation such as runbooks, disaster recovery plans, and security plans. Lead and mentor a multi-disciplinary team, managing competing priorities and fostering a culture of continuous improvement. Oversee knowledge management, team schedules, and the communication of IT policies. Support team members' growth by providing regular feedback and helping them create development plans to advance their careers. Contract Management Ensure adherence to contractual obligations, including managing SLAs. Conduct regular service reviews and report on performance using OKRs, KPIs, and CSAT scores. Collaborate with product teams to define client-focused measures of value. Manage and forecast team budget and capacity while proactively identifying and mitigating risks. Track and calculate service credits as needed. Confidently act as the primary point of contact for customer escalations. Develop and maintain strong relationships with senior stakeholders. Work and collaborate with senior stakeholders to initiate long-lasting change to deliver improvements. Communicate effectively in both written and verbal communications Produce high-quality reports that consider the context of the clients' objectives. Drives collaboration and breaks down barriers between conflicting views. Community Development Mentor and support junior service delivery managers. Actively contribute to our Communities of Practice by sharing knowledge, successes, and failures to improve our collective ways of working. Use your expertise to showcase our capabilities externally and enhance our reputation. Skills, knowledge and expertise At this point, we hope you're feeling excited about Made Tech and the job opportunity. Even if you don't feel that you meet every single requirement, we still encourage you to apply. Deep knowledge of ITIL or Agile Service Management principles. Proven ability to lead major incident resolution and conduct thorough root cause analysis. Experience leading and mentoring a team, managing competing priorities, and supporting individual career development. Excellent communication skills, both written and verbal, with the ability to build strong relationships with senior clients and internal stakeholders. Skilled in managing SLAs and reporting on service performance using metrics like OKRs, KPIs, and CSAT. Experience with risk mitigation, budget management, capacity forecasting, and calculating service credits. Competence in using ticket management tools like ServiceNow or Jira. A proactive approach to fostering collaboration, both within your team and across wider communities of practice. Get in touch with our talent team if you'd like an informal chat about the role and your suitability before applying. We are hiring for this role directly, so will not respond to any CVs sent via external recruitment agencies. Security Clearance An increasing number of our customers are specifying a minimum of SC (security check) clearance in order to work on their projects. As a result, we're ideally looking for all successful candidates for this role to have eligibility. Eligibility for SC requires 5 years' UK residency and 5 year' employment history (or back to full-time education). Support in applying If you need this job description in another format, or other support in applying, please email . We believe we can use tech to make public services better. We also believe this can happen best when our own team represents the society that actually uses the services we work on. We're collectively continuing to grow a culture that is happy, healthy, safe and inspiring for people of all backgrounds and experiences, so we encourage people from underrepresented groups to apply for roles with us. When you apply, we'll put you in touch with a member of our talent team who can help with any needs or adjustments we may need to make to help with your application. We've put together this blog as a resource to share more about reasonable adjustments and some examples of what this could include. We also welcome any feedback on how we can improve the experience for future candidates. Life at Made Tech Like many organisations, we use Slack to foster a sense of community and connection. As well as special interest groups such as music, food and pets, we also have 10+ Slack channels dedicated to specific communities, allies, and identities as well as dedicated learning spaces called communities of practice (COPs). If you'd like to speak to someone from one of these groups about their experience as an employee, please do let a member of the Made Tech talent team know. We are always listening to our growing teams and evolving the benefits available to our people. As we scale, as do our benefits and we are scaling quickly. We've recently introduced a flexible benefit platform which includes a Smart Tech scheme, Cycle to work scheme, and an individual benefits allowance which you can invest in a Health care cash plan or Pension plan. We're also big on connection and have an optional social and wellbeing calendar of events for all employees to join should they choose to. Here are some of our most popular benefits listed below: Paid counselling - we offer paid counselling as well as financial and legal advice Our hiring process is designed to be thorough, transparent, and supportive, guiding candidates through each step. The exact process may vary slightly depending on the role but these are the typical steps candidates can expect. We'll keep you updated throughout the process and provide helpful feedback at each stage. No matter the outcome, we make sure the feedback is useful and supportive, so you feel informed and can learn from the experience. Register your interest to be notified of any roles that come along that meet your criteria.

Our Senior Data Engineers enable public sector organisations to embrace a data-driven approach by providing high-quality, cost-efficient data platforms and services tailored to clients' needs. They develop, operate, and maintain these services, ensuring maximum value for data consumers, including analysts, scientists, and business stakeholders. Key responsibilities As a Senior Data Engineer, you may assume multiple roles based on our clients' needs. The role is highly hands-on, supporting project delivery as a senior contributor and upskilling client team members. You might also take on a technical architect role, collaborating with the MadeTech team to identify growth opportunities within the account. You'll need a drive to deliver outcomes for users, considering the broader context of delivery and maintaining alignment between operational and analytical aspects of the engineering solution. Skills, knowledge and expertise We seek candidates with a range of skills and experience; please apply even if you don't meet all criteria. Enthusiasm for learning and self-development Proficiency in Git (including Github Actions) and understanding of branch strategies Experience gathering and meeting requirements from clients and users on data projects Strong experience in Infrastructure as Code (IaC) and deploying infrastructure across environments Managing cloud infrastructure with a DevOps approach Handling and transforming various data types (JSON, CSV, etc.) using Apache Spark, Databricks, or Hadoop Understanding modern data system architectures (Data Warehouse, Data Lakes, Data Meshes) and their use cases Creating data pipelines on cloud platforms with error handling and reusable libraries Documenting and presenting end-to-end data processing system diagrams (C4, UML, etc.) Implementing robust DevOps practices in data projects, including DataOps tools for orchestration, data integration, and analytics Enhancing resilience through vulnerability checks and testing strategies (unit, integration, data quality) Applying SOLID, DRY, and TDD principles practically Agile methodologies such as Scrum, XP, and Kanban Designing and implementing efficient batch and streaming data transformations at scale Mentoring, team support, and line management skills Commercial mindset to grow accounts organically with senior stakeholders Experience in the following areas is desirable but not essential: Working in a technology consultancy Using Docker and virtual environments in CI/CD Engaging with senior stakeholders for requirements gathering Collaborating with engineers via pair or mob programming Working with data scientists to productionize machine learning models Knowledge of statistics Collaborating across multidisciplinary teams Experience within the public sector Support in applying If you need this job description in another format or require support in applying, please email . We believe technology can improve public services and that diversity within our team enhances this mission. We encourage applicants from underrepresented groups to apply. We are committed to accessibility and inclusion, offering adjustments for interview processes and welcoming feedback on our candidate experience. We foster community through Slack channels and communities of practice, covering interests like music, food, pets, and professional development. If you'd like to connect with these groups, please contact a Made Tech talent team member. Our benefits include flexible schemes like Smart Tech, Cycle to Work, and personalized benefit allowances. We promote connection through social and wellbeing events. Our popular benefits: ️ 30 days Holiday - paid leave plus bank holidays Remote Working - part-time remote options Paid counselling - mental health, legal, and financial advice Candidates must be eligible for SC security clearance, requiring 5 years of UK residency. If eligibility is not confirmed during the process, we cannot proceed with your application. Interested? Join us in using technology to improve society. Our transparent and supportive hiring process guides candidates at each stage, with feedback provided throughout. Shortlisted candidates will be invited for screening. Register your interest to stay updated on relevant roles.

A technology firm in Greater London is seeking a Senior Data Analyst to conduct in-depth data analysis, produce BI dashboards, and mentor junior analysts. The ideal candidate will have strong analytical skills and experience in stakeholder communication. Responsibilities include data management, ensuring high data quality, and advocating for data governance. This role offers opportunities for professional growth in a dynamic environment, with a commitment to improving public sector services.

Our Principal Data Engineers are responsible for leading and delivering strategically significant, complex client engagements across our portfolio of clients. We believe that great delivery stems from a thorough understanding of our clients and their needs, strong discipline skills and subject matter expertise, excellent leadership and a clear vision of lasting and effective change in a public sector environment. We expect our Principal Data Engineers to bring all of that and enthuse our delivery teams with the same passion. The successful candidate will lead the Data Engineering aspects of our client engagements while overseeing the wider delivery within the account (or industry) when appropriate. They will coach and develop team members on their engagements providing them with detailed performance feedback, as well as monitoring overall delivery to achieve the highest levels of client satisfaction. In addition, our Principal Data Engineers are responsible for engaging with our clients to understand their challenges and build lasting, trusted advisor relationships. They will also oversee multiple, concurrent client deliveries to help ensure quality and drive the sharing of best practice across our engagements and industries. Key responsibilities Our Principal Data Engineers are members of the Data & AI Practice leadership team with the responsibility to develop the capability of the practice to meet business needs and to accelerate the growth of the practice, their account and the wider business. You will be responsible for the practice and service line-specific delivery elements of your engagement/account as well as a shared ownership for the overall delivery of client outcomes. You will leverage your client and delivery insight to support the account and industry teams to identify opportunities and develop client solutions. The right person for this role will do this by combining their technical discipline/craft experience, leadership skills and industry network with Made Tech's unparalleled experience of delivering digital services and digital transformation for the Public Sector. Responsibilities Collaborate with clients to understand their needs, provide solution advice in your role as a trusted advisor and shape solutions that leverage Made Tech's wider capabilities and credentials Assess project performance as a part of the billable delivery team, Quality Assure (QA) the deliverables and outcomes, and ensure client satisfaction. Coach and mentor team members as well as providing direction to enable them to achieve their engagement outcomes and to develop their careers Act as a Technical Authority of the Data & AI capability to provide oversight and ensure alignment with internal and industry best practices. Ensure engagement experience is captured and used to improve standards and contribute to Made Tech knowledge Participate in business development activities, including bids and pre-sales within the account, industry and practice. Coach team members on their contributions and oversee the relevant technical aspects of the proposal submission Undertake people management responsibilities, including performance reviews and professional development of your engagement and practice colleagues Serve as a thought leader within Made Tech, our account engagements and the wider public sector and represent the company at industry events Skills, knowledge and expertise Clients Understanding of the issues and challenges that the public sector faces in delivering services that make the best use of data and digital capabilities, transforming legacy infrastructure, and taking an innovative and user-centric approach Ability to innovate and take learnings from the commercial sector, other countries and advances in technology and apply them to UK Public Sector challenges to create tangible solutions for our clients Experience building trusted advisor relationships with senior client stakeholders within the public sector. Leadership Experience of building and leading high performing, consulting teams and creating the leveraged engagements to provide a cost-effective, profitable, successful client-facing delivery Leadership of bids and solution shaping to produce compelling proposals that help Made Tech win new business and grow the industry Experience of managing third-party partnerships and suppliers (in conjunction with Made Tech colleagues) to provide a consolidated and seamless delivery team to clients. Practice Experience in delivering complex and difficult engagements that span multiple capabilities for user-facing digital and data services in the public sector Experience in identifying opportunities based on client needs and developing targeted solutions to progress the development of the opportunity Experience of working with sales professionals and commercial responsibility for strategic organisational goals. While this is not a hands-on coding technical role, the importance of credibility in approach to digital, data and technology in the public sector cannot be understated. You will be expected to maintain a broad technical knowledge of modern data practices, be able to shape data strategy and roadmaps, and hold others to account for technical quality. Experience working directly with customers and users within a technology consultancy Expertise in shaping data strategy and approaches to quality, ethics and governance. Experience in developing a data capability or function Combining data science, analytics and engineering Strong understanding of various architectures including data warehouses, data lakes, data lake houses and data mesh Strong understanding of best practice DataOps and MLOps Up-to-date understanding of various data engineering technologies including Apache Spark, Databricks and Hadoop Strong understanding of agile ways of working Up-to-date understanding of various programming languages including Python, Scala, R and SQL Up-to-date understanding of various databases and cloud-based datastores including SQL and NoSQL Up-to-date understanding of cloud platforms including AWS and/or Azure and their data offerings Evidence of self-development - we value keen learners Support in applying If you need this job description in another format, or other support in applying, please email . We believe we can use tech to make public services better. We also believe this can happen best when our own team represents the society that actually uses the services we work on. We're collectively continuing to grow a culture that is happy, healthy, safe and inspiring for people of all backgrounds and experiences, so we encourage people from underrepresented groups to apply for roles with us. When you apply, we'll put you in touch with a talent partner who can help with any needs or adjustments we may need to make to help with your application. This includes alternative formats for documents, the time allotted for interviews and any other needs. We also welcome any feedback on how we can improve the experience for future candidates. Like many organisations, we use Slack to foster a sense of community and connection. As well as special interest groups such as music, food and pets, we also have 10+ Slack channels dedicated to specific communities, allies, and identities as well as dedicated learning spaces called communities of practice (COPs). If you'd like to speak to someone from one of these groups about their experience as an employee, please do let a member of the Made Tech talent team know. We are always listening to our growing teams and evolving the benefits available to our people. As we scale, as do our benefits and we are scaling quickly. We've recently introduced a flexible benefit platform which includes a Smart Tech scheme, Cycle to work scheme, and an individual benefits allowance which you can invest in a Health care cash plan or Pension plan. We're also big on connection and have an optional social and wellbeing calendar of events for all employees to join should they choose to. Here are some of our most popular benefits listed below: ️ 30 days Holiday - we offer 30 days of paid annual leave + bank holidays! Remote Working - we offer part time remote working for all our staff Paid counselling - we offer paid counselling as well as financial and legal advice. An increasing number of our customers are specifying a minimum of SC (security check) clearance in order to work on their projects. As a result, we're looking for all successful candidates for this role to have eligibility.Eligibility for SC requires 5 years' of continuous UK residency. Please note that if at any point during the interview process it is apparent that you may not be eligible for SC, we won't be able to progress your application and we will contact you to let you know why. Our hiring process is designed to be thorough, transparent, and supportive, guiding candidates through each step. The exact process may vary slightly depending on the role but these are the typical steps candidates can expect. We'll keep you updated throughout the process and provide helpful feedback at each stage. No matter the outcome, we make sure the feedback is useful and supportive, so you feel informed and can learn from the experience. Register your interest to be notified of any roles that come along that meet your criteria.

Our aim at Made Tech is to use human-centred technology to improve our society. We believe putting people at the heart of designing, building and delivering public services leads to better outcomes for everyone. About the role Reporting to the Head of Bids and Frameworks, you'll manage bids from early presales to proposal submission, working as part of a dynamic, enthusiastic, and well-respected team that has a genuine passion for all things bids. As part of this exceptionally high-performing function, you'll coordinate your teams to produce winning responses to multimillion-pound tenders, while developing your skills in an environment that champions continuous improvement and learning. You'll benefit from mentorship by our Senior and Lead Bid Managers, who will support you through increasingly complex opportunities as your experience grows. Beyond day-to-day bid delivery, you'll contribute to our active bid community of practice, where you'll find opportunities to practise and refine new skills: from process improvement and presenting, to peer reviewing and cross-team collaboration. This is an exciting opportunity to join one of Made Tech's most critical functions, where you'll be part of a collaborative team as committed to your development as we are to delivering winning bids. Key responsibilities Work closely with our Client Partners and Industry Directors, forming a bid leadership team to drive opportunities forward. Ensure bids align with our ethos, strengths and customer insight. Coordinate teams, plan timelines, and hold team members accountable for their contributions to each bid. Lead answer planning activities, including designing, running and facilitating bid workshops. Manage bid governance coordination and qualification processes, including opportunity mailbox management. Write, review, and provide constructive feedback throughout the bid process, supporting team members in producing high-quality written responses and presentations. Engage with the commercial components of our submissions. Take ownership of social value content and integration within bidding. Maintain and continuously improve bid content libraries. Manage smaller opportunities independently, with support from senior colleagues on more complex bids. Actively contribute to our bid community of practice, participating in bid cop sessions and team meet-ups. Drive continuous improvement through retrospectives, applying lessons learnt to enhance our bidding practices. Key measures Win rate Bid team and stakeholder feedback Client, peer, and partner feedback Skills, knowledge and expertise The following skills will be assessed during the application process Experience in a bid or presales environment, in any sector Direct experience of writing and reviewing proposals for new business Strong creative writing skills with an eye for detail Experience of coordinating teams An enthusiastic and effective communicator Empathy and the ability to build relationships quickly across teams and across the organisation. A proactive, roll-your-sleeves-up manner, with the ability to take ownership, where problems emerge. A passion to learn and develop yourself, alongside our wider processes Desirable (not essential) skills and experience Experience in B2B technology services or business process outsourcing Experience working in the UK public sector An understanding of agile methodologies and digital transformation, including user-centred design principles. Experience in planning and delivering successful workshops An understanding of social value initiatives and an ability to create and articulate them. At this point, we hope you're feeling excited about Made Tech and the job opportunity. Even if you don't feel that you meet every single requirement, we still encourage you to apply. Get in touch with our talent team if you'd like an informal chat about the role and your suitability before applying. We are hiring for this role directly, so we will not respond to any CVs sent via external recruitment agencies. Support in applying If you need this job description in another format, or other support in applying, please email . We believe we can use tech to make public services better. We also believe this can happen best when our own team represents the society that actually uses the services we work on. We're collectively continuing to grow a culture that is happy, healthy, safe and inspiring for people of all backgrounds and experiences, so we encourage people from underrepresented groups to apply for roles with us. When you apply, we'll put you in touch with a member of our talent team who can help with any needs or adjustments we may need to make to help with your application. We've put together this blog as a resource to share more about reasonable adjustments and some examples of what this could include. We also welcome any feedback on how we can improve the experience for future candidates. Like many organisations, we use Slack to foster a sense of community and connection. As well as special interest groups such as music, food and pets, we also have 10+ Slack channels dedicated to specific communities, allies, and identities as well as dedicated learning spaces called communities of practice (COPs). If you'd like to speak to someone from one of these groups about their experience as an employee, please do let a member of the Made Tech talent team know. We are always listening to our growing teams and evolving the benefits available to our people. As we scale, as do our benefits and we are scaling quickly. We've recently introduced a flexible benefit platform which includes a Smart Tech scheme, Cycle to work scheme, and an individual benefits allowance which you can invest in a Health care cash plan or Pension plan. We're also big on connection and have an optional social and wellbeing calendar of events for all employees to join should they choose to. Here are some of our most popular benefits listed below: Paid counselling - we offer paid counselling as well as financial and legal advice Sounds good? Join us in our mission to use technology to improve society for everyone. Our hiring process is designed to be thorough, transparent, and supportive, guiding candidates through each step. The exact process may vary slightly depending on the role but these are the typical steps candidates can expect. We'll keep you updated throughout the process and provide helpful feedback at each stage. No matter the outcome, we make sure the feedback is useful and supportive, so you feel informed and can learn from the experience. Our talent team will review all applications, and while we may use AI to help speed up the process, a real human will always make the final decisions. Once reviewed, shortlisted applicants will be invited to a screening. Register your interest to be notified of any roles that come along that meet your criteria.

Our Principal Business Analysts are responsible for leading and delivering on strategically significant and complex client engagements across our portfolio of public sector clients. We believe that great delivery stems from: a thorough understanding of our clients and their needs strong practice skills and subject matter expertise excellent leadership a clear vision of lasting and effective change in a public sector environment the ability to translate meaningful strategy into effective implementation We expect our Principal Business Analysts to bring all of this and to enthuse our strategy, analysis and design teams, and clients with the same passion. The successful candidate will lead the Business Analysis aspects of one or more of our client engagements while overseeing the wider delivery within the account (or industry) and practice when appropriate. They will bring thought leadership and best practice, honed through hands on experience in both the private and public sector. They will work with product managers, user researchers, transformation leads, data analysts and client product owners to make ongoing recommended improvements to drive better user and business outcomes. They will often be responsible for leading transformation projects, helping teams to understand complex business scenarios, translating business drivers, goals and constraints into business outcomes, to define required capabilities that will enable our clients to expedite organisational change. Working in an Agile delivery setting alongside consultants, product managers, service designers, user researchers and transformation leads, the Business Analysis Principal will oversee and be responsible for the hands on delivery of business agility improvements. They will be comfortable blending the just in time delivery of key business analysis artefacts into the delivery teams with continuous discovery and ideation of longer term epics and features. They will also coach and develop team members on their engagements providing them with detailed performance feedback, as well as monitoring overall delivery to achieve the highest levels of client satisfaction. In addition, our Principal Business Analysts are responsible for engaging with our clients to understand their challenges and build lasting, trusted advisor relationships. They will also oversee multiple and concurrent client deliveries to help ensure quality and drive the sharing of best practice across our engagements and industries. Role Overview Our Principal Business Analysts are members of the Strategy and Design Practice leadership team. Part of their responsibility is to develop the capability of the practice to meet business needs and to accelerate the growth of the practice, their account and the wider business. Principal Business Analysts are responsible for the practice and service line specific delivery elements of an engagement/ account as well as shared ownership for the overall delivery of client outcomes. They leverage client and delivery insight to support the account and industry teams to identify opportunities and develop client solutions. The right person for this role will do this by combining their Business Analysis experience, leadership skills and industry network with Made Tech's unparalleled experience of delivering digital services and digital transformation for the Public Sector. Key responsibilities Collaborate with clients to understand their needs and provide solution advice in your role as a trusted advisor and shape solutions that leverage Made Tech's wider capabilities and credentials. Assess project performance as a part of the billable delivery team, QA Business Analysis deliverables and outcomes, and ensure client satisfaction. Deliver Business Analysis elements alongside client and Made Tech delivery teams. Coach and mentor team members as well as providing direction to enable them to achieve their engagement outcomes and to develop their careers. Act as a business analysis authority to provide oversight and ensure alignment with internal and industry best practices. Ensure engagement experience is captured and used to improve standards and contribute to Made Tech knowledge. Work as part of a wider consulting team on large scale transformation and lead change projects in the public sector. Participate in business development activities, including bids and pre sales within the account, industry and practice. Coach team members on their contributions and oversee the relevant technical aspects of the proposal submission. Undertake people management responsibilities, including performance reviews and professional development of your engagement and practice colleagues. Serve as a thought leader within Made Tech, our account engagements and the wider public sector and represent the company at industry events. Skills, knowledge and expertise In the following areas: Client relationship building and public sector expertise Leadership Practice and industry growth Craft Business Analysis skills People Management You can find this and more in our full job description about the role on our handbook here. At this point, we hope you're feeling excited about Made Tech and the job opportunity. Even if you don't feel that you meet every single requirement, we still encourage you to apply. Get in touch with our talent team if you'd like an informal chat about the role and your suitability before applying. We are hiring for this role directly, so will not respond to any CVs sent via external recruitment agencies. Security Clearance An increasing number of our customers are specifying a minimum of SC (security check) clearance in order to work on their projects. As a result, we're looking for all successful candidates for this role to have eligibility. Eligibility for SC requires 5 years' continuous UK residency and 5 years' employment history (or back to full-time education). Please note that if at any point during the interview process it is apparent that you may not be eligible for SC, we won't be able to progress your application and we will contact you to let you know why. Support in applying If you need this job description in another format, or other support in applying, please email . We believe we can use tech to make public services better. We also believe this can happen best when our own team represents the society that actually uses the services we work on. We're collectively continuing to grow a culture that is happy, healthy, safe and inspiring for people of all backgrounds and experiences, so we encourage people from underrepresented groups to apply for roles with us. When you apply, we'll put you in touch with a member of our talent team who can help with any needs or adjustments we may need to make to help with your application. We've put together this blog as a resource to share more about reasonable adjustments and some examples of what this could include. We also welcome any feedback on how we can improve the experience for future candidates. Like many organisations, we use Slack to foster a sense of community and connection. As well as special interest groups such as music, food and pets, we also have 10+ Slack channels dedicated to specific communities, allies, and identities as well as dedicated learning spaces called communities of practice (COPs). If you'd like to speak to someone from one of these groups about their experience as an employee, please do let a member of the Made Tech talent team know. We are always listening to our growing teams and evolving the benefits available to our people. As we scale, as do our benefits and we are scaling quickly. We've recently introduced a flexible benefit platform which includes a Smart Tech scheme, Cycle to work scheme, and an individual benefits allowance which you can invest in a Health care cash plan or Pension plan. We're also big on connection and have an optional social and wellbeing calendar of events for all employees to join should they choose to. Here are some of our most popular benefits listed below: Paid counselling - we offer paid counselling as well as financial and legal advice Our hiring process is designed to be thorough, transparent, and supportive, guiding candidates through each step. The exact process may vary slightly depending on the role but these are the typical steps candidates can expect. We'll keep you updated throughout the process and provide helpful feedback at each stage. No matter the outcome, we make sure the feedback is useful and supportive, so you feel informed and can learn from the experience. Register your interest to be notified of any roles that come along that meet your criteria.

We are seeking a dynamic leader to own the strategic direction, quality, and delivery of our PMO services. The PMO Lead will help define, establish, and mature the PMO Office function at Made Tech. You will be responsible for setting the strategic direction, governance standards, and delivery assurance model for our entire portfolio of client engagements. You will be responsible for the overall quality of PMO services delivered both internally and to our clients, define and develop our PMO service propositions and evolve our PMO service catalogue. This role requires a blend of leadership, governance knowledge, and stakeholder management. You will directly manage the PMO Analyst team, while ensuring delivery consistency and efficiency across the business. As the PMO Lead, you will help grow the PMO team, also providing direction and coaching. You will also be responsible for capacity planning. Key responsibilities Delivery operations leadership Overall responsibility for the successful delivery of Delivery Operations Support services to internal and external customers. Own the strategic reporting cycle, producing high level portfolio analysis, financial forecasts, and resource capacity plans for executive and board-level consumption. Mentor and coach the PMO Analyst team, delegating operational tasks and ensuring their contributions are aligned with the overall PMO strategy. Define and implement standardised processes for contract/SOW compliance, financial performance monitoring, and delivery status reporting across all account teams. Oversee the accuracy and completeness of essential operational data managed by the team, including TOIL tracking, expense management, and client asset registers. Drive the automation, improvement, and streamlining of PMO tools and processes to maximise data integrity and reporting efficiency. Delivery assurance governance Overall responsibility for the successful delivery of Delivery Assurance Support services to internal and external customers. Define, embed, and enforce the organisation-wide governance framework and methodology for Agile project, program, and portfolio management. Act as the escalation point and decision-maker for complex, cross-engagement risks, dependencies, and critical issues. Lead the Delivery Assurance function, scheduling and facilitating high-level quality audits, deep dives, and stage gate reviews to ensure engagements adhere to defined governance standards. Ensure the consistent and accurate capture and executive-level reporting of client-facing metrics including SLA/KPI adherence, social value commitments, and overall commercial performance. Fostering knowledge sharing, standardisation, and professional accountability across all delivery teams. Capability strategy and management Identify gaps in delivery skills, tools, and processes across the organisation, and lead change initiatives to address these at a portfolio level. Provide expert coaching and mentorship to Delivery Managers and Project Leads on governance, assurance, and best practice adoption to increase organisational delivery maturity. Lead the requirements gathering, selection, and roll-out of new project and portfolio management tools as needed. Skills, knowledge and expertise Significant proven experience leading and managing a PMO function or Programme Management Office, ideally within a technology consultancy or professional services environment. Demonstrable experience in line managing, coaching, and developing PMO staff or Project Managers. Expert knowledge of portfolio management, governance frameworks, and both Agile. Strong financial acumen with deep experience in portfolio budgeting, resource capacity planning, benefit realisation tracking, and complex financial analysis for senior leadership. Advanced capability in data analysis, visualisation, and using tools to provide strategic insights and drive decision making. Extensive experience designing, implementing, and enforcing standardised processes for RAID management, dependency mapping, and change control at the portfolio level. Proven ability to lead significant organisational change initiatives related to delivery governance and tooling adoption. Experience in coaching others to implement Agile project management best practices consistently. Like many organisations, we use Slack to foster a sense of community and connection. As well as special interest groups such as music, food and pets, we also have 10+ Slack channels dedicated to specific communities, allies, and identities as well as dedicated learning spaces called communities of practice (COPs). If you'd like to speak to someone from one of these groups about their experience as an employee, please do let a member of the Made Tech talent team know. We are always listening to our growing teams and evolving the benefits available to our people. As we scale, as do our benefits and we are scaling quickly. We've recently introduced a flexible benefit platform which includes a Smart Tech scheme, Cycle to work scheme, and an individual benefits allowance which you can invest in a Health care cash plan or Pension plan. We're also big on connection and have an optional social and wellbeing calendar of events for all employees to join should they choose to. Here are some of our most popular benefits listed below: Remote Working - we offer part time remote working for all our staff Paid counselling - we offer paid counselling as well as financial and legal advice. Pension - 7% employer matched An increasing number of our customers are specifying a minimum of SC (security check) clearance in order to work on their projects. As a result, we're looking for all successful candidates for this role to have eligibility. Eligibility for SC requires 5 years' UK residency and 5 year' employment history (or back to full-time education). Ideally, no more than 30 consecutive days spent outside the UK within the last five years. Please note that if at any point during the interview process it is apparent that you may not be eligible for SC, we won't be able to progress your application and we will contact you to let you know why. Our hiring process is designed to be thorough, transparent, and supportive, guiding candidates through each step. The exact process may vary slightly depending on the role but these are the typical steps candidates can expect. We'll keep you updated throughout the process and provide helpful feedback at each stage. No matter the outcome, we make sure the feedback is useful and supportive, so you feel informed and can learn from the experience. Register your interest to be notified of any roles that come along that meet your criteria.

A digital consultancy in London is seeking a skilled Lead Delivery Manager to oversee the successful delivery of intricate digital projects. Key responsibilities include managing multiple delivery teams, coaching clients, and ensuring project quality and outcomes. Candidates should have extensive experience in agile delivery and project management while promoting best practices. This role offers a chance to make a significant impact while fostering a collaborative work environment.

Our business description and the role's core responsibilities are captured below. Each key activity and qualification is clearly identified, with listed responsibilities and requirements grouped into easily scannable sections. Here are the high level expectations for the successful candidate: • Identify and develop new business opportunities within the UK public sector. • Build relationships with senior government officials and key stakeholders. • Navigate procurement frameworks, sell complex commercial arrangements, and secure multi million pound contracts from cold starts. • Work closely with Industry Directors and cross functional teams to shape pursuit and win plans. Key responsibilities 1. Opportunity Identification: Identify brand new business opportunities, agree a prioritised list with Industry Directors (and their Client Partners), shape pursuit and win plans, mobilise support to progress and shape opportunities to position Made Tech as the preferred solution and progress the sale all the way to close. Leverage your network across the UK public sector and develop partnerships to support your win strategies. 2. Strategic Planning: Create business development strategies and opportunity win plans to ensure long term success and meet annual targets. Mobilise the support of key stakeholders in Made Tech who play critical roles in executing your win plans, including the Strategic Pursuits Director, Industry Directors, Client Solution Director, Service Line Heads, Bid Team and various Subject Matter Experts. 3. Client Relationship Management: Build and maintain strong relationships with senior government officials as a trusted advisor to understand industry and client needs and trends, and present appropriate, market focused solutions with the solutions team. 4. Public Sector Procurement and Commercial Expertise: Understand public sector procurement processes, government frameworks, and influence procurement teams and SROs on procurement, business requirements and specific solutions to meet industry and client needs. Know various types of commercial arrangements, their pros and cons, and construct commercial arrangements that work for all parties (e.g., fixed price, annuity revenue deals). 5. Sales and Influence: Reach and influence new stakeholders at multiple levels of the government organisation to achieve objectives, deliver results, and shape vision and solution. Demonstrate strong communication and consulting skills, position Made Tech successfully in each opportunity, and drive opportunities to a successful outcome as a trusted advisor. 6. Market Knowledge: Possess a deep understanding of government client needs, digital service concepts, technology trends, and the competitive landscape. Create win plans that account for client challenges and background, critical priorities, decision making units within target clients, and the competitive landscape, using this information to determine successful pursuit and win plans. Skills, knowledge and expertise To be successful in this role, you will be able to evidence the following: 1. New Business Experience and Commercial Success: Demonstrate proven experience in new business development within the UK public sector, from a standing cold start. Possess an exemplary track record of finding, shaping, and winning significant multi million pound contracts across the UK public sector. Show detailed experience of how the public sector operates, key trends in transformative delivery of IT solutions, how these are delivered, and proven experience of negotiating various commercial agreements with large public sector clients. 2. Public Sector and Professional Services Experience: Proven experience in business development within the UK public sector and a strong understanding and demonstration of professional services sales. 3. Leadership and Strategy: Strong strategic thinking, leadership, and ability to drive growth and deliver against targets. 4. Communication and Influence: Excellent communication, presentation, and persuasive skills to influence decisions at executive levels. 5. Commercial Acumen: Expertise in business development processes, qualification, competitor assessment, commercial models, and constructing T&M, fixed price and other risk share arrangements, cost models, margin optimisation, contract negotiation and risk identification. 6. Networking: Strong outreach and networking skills to build effective relationships with senior stakeholders. Be naturally out and about, actively networking and hunting with clients and partners for a material proportion of your time. 7. Technical Understanding: Knowledge of technology delivery and agile methodologies, especially in the IT and digital services sectors. At this point, we hope you're feeling excited about Made Tech and the job opportunity. Even if you don't feel that you meet every single requirement, we still encourage you to apply. Get in touch with our talent team if you'd like an informal chat about the role and your suitability before applying. Security Clearance An increasing number of our customers are specifying a minimum of SC (security check) clearance in order to work on their projects. As a result, we're looking for all successful candidates for this role to have eligibility. Eligibility for SC requires 5 years' continuous UK residency and 5 years' employment history (or back to full time education). Please note that if at any point during the interview process it is apparent that you may not be eligible for SC, we won't be able to progress your application and we will contact you to let you know why. Support in applying If you need this job description in another format, or other support in applying, please email . When you apply, we'll put you in touch with a member of our talent team who can help with any needs or adjustments we may need to make to help with your application. We've put together this blog as a resource to share more about reasonable adjustments and some examples of what this could include. We also welcome any feedback on how we can improve the experience for future candidates. Like many organisations, we use Slack to foster a sense of community and connection. As well as special interest groups such as music, food and pets, we also have 10+ Slack channels dedicated to specific communities, allies, and identities as well as dedicated learning spaces called communities of practice (COPs). If you'd like to speak to someone from one of these groups about their experience as an employee, please do let a member of the Made Tech talent team know. We are always listening to our growing teams and evolving the benefits available to our people. As we scale, so do our benefits and we are scaling quickly. We've recently introduced a flexible benefit platform which includes a Smart Tech scheme, Cycle to work scheme, and an individual benefits allowance which you can invest in a Health care cash plan or Pension plan. We're also big on connection and have an optional social and wellbeing calendar of events for all employees to join should they choose to. Here are some of our most popular benefits listed below: Paid counselling - we offer paid counselling as well as financial and legal advice Private Medical Insurance Our hiring process is designed to be thorough, transparent, and supportive, guiding candidates through each step. The exact process may vary slightly depending on the role but these are the typical steps candidates can expect. We'll keep you updated throughout the process and provide helpful feedback at each stage. No matter the outcome, we make sure the feedback is useful and supportive, so you feel informed and can learn from the experience. Register your interest to be notified of any roles that come along that meet your criteria.

Home /Careers / Talent Acquisition & Mobility Specialist Our aim at Made Tech is to use human-centred technology to improve our society. We believe putting people at the heart of designing, building and delivering public services leads to better outcomes for everyone. We are seeking a proactive and versatile Talent Acquisition and Mobility Specialist to join our growing team. In this generalist role, you will play a crucial part in executing our talent acquisition and internal mobility initiatives, working closely with the wider people team and stakeholders in all areas of the business. You will be instrumental in attracting top talent, fostering an excellent candidate experience, and supporting our internal teams in building their careers. As a Talent Acquisition and Mobility Specialist, you'll be involved in a wide range of activities, taking ownership of key projects and contributing significantly to our company's growth and employee satisfaction. This is an excellent opportunity for a proactive individual who thrives in a dynamic environment, is eager to make a significant impact on our hiring efforts, and is ready to take on more responsibility in a collaborative setting. Key responsibilities Build and nurture strong relationships with hiring managers and people partners, acting as a trusted advisor on hiring processes and providing data-driven insights into the candidate market. Manage the full recruitment lifecycle, from initial screening to offer letter generation, ensuring a focus on candidate experience and compliance with our hiring process and policies. Proactively adapt to changes in market conditions, business needs, or hiring strategies, demonstrating the ability to pivot effectively between different projects or priorities while maintaining effectiveness. Contribute to our internal mobility efforts by supporting internal candidates (over 30% of our hires are internal!), matching talent to opportunities, and understanding career pathways within the organisation. Proactively build and nurture talent pipelines for recurring or critical roles, engaging with potential candidates through various channels to maintain interest and relationships. You can read some of the insights from our team, like this blog post on tech careers, here . Use data to inform hiring strategies, such as source effectiveness or time-to-hire metrics, and propose data-driven adjustments to your approach. Contribute to people-wide projects and lead on continuous improvement projects within your hiring areas or across the Talent Acquisition and Mobility team. Demonstrate a comprehensive understanding of the employee lifecycle and how your role contributes to each stage. Skills, knowledge and expertise The following skills will be assessed during the application process: Proven experience in a talent acquisition or recruitment role with a strong track record of successful hiring outcomes. Experience in hiring for Technology and UCD roles. Ability to quickly build and develop relationships, influence external candidates and internal stakeholders. Comprehensive understanding of the technologies, including AI tools, available within the people profession and how they can be applied to enhance the candidate and employee experience. Strong problem-solving skills and a keen eye for detail, particularly in candidate screening and record-keeping. Analytical mindset with the proven ability to interpret data, identify trends, and make data-driven recommendations. Proactive, resourceful, and capable of working with minimal supervision while collaborating effectively within a team. Up-to-date knowledge of current market conditions, hiring strategies, and best practices. Demonstrable awareness and understanding of policies and regulations, ensuring full compliance in your area of work. Ideally, experience within a consultancy environment Support in applying If you need this job description in another format, or other support in applying, please email . We believe we can use tech to make public services better. We also believe this can happen best when our own team represents the society that actually uses the services we work on. We're collectively continuing to grow a culture that is happy, healthy, safe and inspiring for people of all backgrounds and experiences, so we encourage people from underrepresented groups to apply for roles with us. When you apply, we'll put you in touch with a member of our talent team who can help with any needs or adjustments we may need to make to help with your application. We've put together this blog as a resource to share more about reasonable adjustments and some examples of what this could include. We also welcome any feedback on how we can improve the experience for future candidates. Life at Made Tech Like many organisations, we use Slack to foster a sense of community and connection. As well as special interest groups such as music, food and pets, we also have 10+ Slack channels dedicated to specific communities, allies, and identities as well as dedicated learning spaces called communities of practice (COPs). If you'd like to speak to someone from one of these groups about their experience as an employee, please do let a member of the Made Tech talent team know. We are always listening to our growing teams and evolving the benefits available to our people. As we scale, as do our benefits and we are scaling quickly. We've recently introduced a flexible benefit platform which includes a Smart Tech scheme, Cycle to work scheme, and an individual benefits allowance which you can invest in a Health care cash plan or Pension plan. We're also big on connection and have an optional social and wellbeing calendar of events for all employees to join should they choose to. Here are some of our most popular benefits listed below: Remote Working - we offer part time remote working for all our staff Paid counselling - we offer paid counselling as well as financial and legal advice Our hiring process is designed to be thorough, transparent, and supportive, guiding candidates through each step. The exact process may vary slightly depending on the role but these are the typical steps candidates can expect. We'll keep you updated throughout the process and provide helpful feedback at each stage. No matter the outcome, we make sure the feedback is useful and supportive, so you feel informed and can learn from the experience. Register your interest to be notified of any roles that come along that meet your criteria.