hackajob is collaborating with Opencast Software to connect them with exceptional professionals for this role. Business Analyst - Senior Consultant Team: Business Analysis Location: Hybrid - Edinburgh, Glasgow, Newcastle, Leeds, Manchester, Birmingham, Bristol, or London Commitment: Permanent - Employee Want to solve impactful problems? Are you looking to make a positive impact in your work? Do you want to work in an environment where you can grow, while solving problems to help improve government, healthcare and private sector services? If so, Opencast could be the place for you. We're a growing technology consultancy that creates user-centred solutions with purpose. The role As a Business Analyst (Senior Consultant) , you'll bring a depth of experience and expertise from working in large, complex organisations. You'll collaborate in multi-disciplinary teams with product managers, software developers, user researchers, designers and other specialists to tackle interesting problems and deliver meaningful solutions for clients. You'll build strong relationships with client stakeholders, understanding their needs and translating them into clear, actionable requirements. You'll also ensure that all work meets Opencast's high standards , including quality, environmental and information security policies, as well as any applicable client requirements and standards. Requirements This role involves weekly on-site working . Applicants should be able to travel, as part of their normal daily commute, to client sites in one of the following locations: Newcastle, Leeds, or Manchester. As attendance at these sites is a routine part of the role's working pattern and involves frequent local travel, travel expenses are not covered. Due to the nature of this role, you must either hold active Security Check (SC) clearance or be eligible and willing to undergo the clearance process. SC clearance is granted in line with UK Government security vetting requirements. Typically, applicants are expected to have lived in the UK for at least five consecutive years prior to application to allow the appropriate background checks to be completed. Nationality and immigration status may also be considered as part of the vetting process. If you are unsure whether you meet the eligibility criteria, we encourage you to review the guidance or discuss this with us before applying. Essential experience To succeed in this role, you'll need experience as a Business Analyst and be able to demonstrate with tangible examples that you can: • Apply business analysis techniques (e.g. SWOT, 5 Whys) to understand business context, processes, and systems; analyse root causes, define problems, evaluate options, and make recommendations aligned with strategic goals. • Elicit, analyse, and validate business and user requirements, using techniques such as BPMN process flows, wireframing and data analysis. • Define epics, features, user stories, acceptance criteria, and non-functional requirements; maintain traceability and facilitate prioritisation. • Use business modelling, process improvement, and digital/data systems analysis to represent organisations, processes, relationships, and systems; identify gaps, recommend improvements, and support implementation and validation. • Build and maintain strong stakeholder relationships and cross-functional teams, communicating clearly, reaching consensus, and adapting messages to different audiences. • Analyse and prioritise user experience needs, presenting insights in an accessible, data-informed way. • Support testing by defining business scenarios and acceptance criteria, reviewing prototypes, test plans, and outcomes to ensure solutions meet requirements. • Deliver to the highest quality, adhering to recognised industry standards and frameworks (e.g. GOV.UK Service Standards), in large and complex organisations. • Work collaboratively in multidisciplinary Agile teams, validating process and system improvements and delivering project objectives effectively. • Present complex information in a way that is easy to understand, engaging both technical and non-technical stakeholders. • Worked on major transformation programmes and/or across multiple project workstreams. • Line managing, coaching or mentored junior business analysts, supporting their development and delegating work effectively. • Building meaningful, long-term relationships with senior client and third-party stakeholders, managing competing interests and priorities. With a significant proportion of our client base in the public sector, we are particularly interested in candidates with experience working in central or local government and/or the NHS. Experience working to the GOV.UK Service Standards , including passing service standard assessments at different stages is highly desirable . If you have this experience, please demonstrate this on your CV to discuss at interview. Essential consulting skills In addition to business analysis skills, there are essential core skills you'll need to be an Opencast consultant. You'll need to demonstrate how you: • Contribute to improving ways of working and driving continuous improvements within your teams. • Share knowledge and best practice with fellow business analysts and other disciplines, including proactively engaging in client and Opencast communities of practice. • Positively challenge decisions or solutions you don't agree with, striving for the best client outcomes. • Create lasting value in the projects you work on, ensuring a user-centric, sustainable approach. • Engage with Opencast in a meaningful way, supporting the growth of your practice and wider capability. • Support Opencasts growth plans, by providing case studies and updates into the relevant forums of your project work. • Support other team members to help them overcome their own challenges, providing coaching and/or mentoring support. • Proactively pursue feedback to improve your own work and behaviours and driving a culture of continuous improvement in your team. • Contribute to the commercial needs of Opencast, including supporting new business pursuits with business analysis knowledge. During the interview process, we'll ask questions to explore your experience across these areas. Salary Consultant salary range: £60,000 - £65,000 per annum What we offer A competitive package including a 7% employer pension contribution, share options and a discretionary bonus. You'll also benefit from flexible working hours (aligned to client commitments), 25 days' holiday, and access to 3 annual "life happens" days to support unexpected situations. We also offer wellbeing support, ongoing professional development, volunteering opportunities and the chance to be part of a genuinely supportive team. Where you'll work This role requires regular on-site attendance across our HQ, hub offices, client sites and home. Applicants must be able to commute to offices and client sites as part of their normal working arrangements, as travel is essential to fulfilling the responsibilities of the role. We include you We welcome candidates from all identities, attributes, ways of thinking and backgrounds to thrive in a career at Opencast. Our aim is for the diversity of our people to be reflected in the solutions we deliver, to help create a fairer society for all. Interview An Initial Chat with a member of our Talent Team Your CV will be reviewed by one of our Interviewers 1 hour with our technical and values interviewers We will share feedback following the interview, if successful, we will progress to an Offer Interviews will be conducted via Microsoft Teams. We're happy to make adjustments to support your needs.
Jul 15, 2026
Full time
hackajob is collaborating with Opencast Software to connect them with exceptional professionals for this role. Business Analyst - Senior Consultant Team: Business Analysis Location: Hybrid - Edinburgh, Glasgow, Newcastle, Leeds, Manchester, Birmingham, Bristol, or London Commitment: Permanent - Employee Want to solve impactful problems? Are you looking to make a positive impact in your work? Do you want to work in an environment where you can grow, while solving problems to help improve government, healthcare and private sector services? If so, Opencast could be the place for you. We're a growing technology consultancy that creates user-centred solutions with purpose. The role As a Business Analyst (Senior Consultant) , you'll bring a depth of experience and expertise from working in large, complex organisations. You'll collaborate in multi-disciplinary teams with product managers, software developers, user researchers, designers and other specialists to tackle interesting problems and deliver meaningful solutions for clients. You'll build strong relationships with client stakeholders, understanding their needs and translating them into clear, actionable requirements. You'll also ensure that all work meets Opencast's high standards , including quality, environmental and information security policies, as well as any applicable client requirements and standards. Requirements This role involves weekly on-site working . Applicants should be able to travel, as part of their normal daily commute, to client sites in one of the following locations: Newcastle, Leeds, or Manchester. As attendance at these sites is a routine part of the role's working pattern and involves frequent local travel, travel expenses are not covered. Due to the nature of this role, you must either hold active Security Check (SC) clearance or be eligible and willing to undergo the clearance process. SC clearance is granted in line with UK Government security vetting requirements. Typically, applicants are expected to have lived in the UK for at least five consecutive years prior to application to allow the appropriate background checks to be completed. Nationality and immigration status may also be considered as part of the vetting process. If you are unsure whether you meet the eligibility criteria, we encourage you to review the guidance or discuss this with us before applying. Essential experience To succeed in this role, you'll need experience as a Business Analyst and be able to demonstrate with tangible examples that you can: • Apply business analysis techniques (e.g. SWOT, 5 Whys) to understand business context, processes, and systems; analyse root causes, define problems, evaluate options, and make recommendations aligned with strategic goals. • Elicit, analyse, and validate business and user requirements, using techniques such as BPMN process flows, wireframing and data analysis. • Define epics, features, user stories, acceptance criteria, and non-functional requirements; maintain traceability and facilitate prioritisation. • Use business modelling, process improvement, and digital/data systems analysis to represent organisations, processes, relationships, and systems; identify gaps, recommend improvements, and support implementation and validation. • Build and maintain strong stakeholder relationships and cross-functional teams, communicating clearly, reaching consensus, and adapting messages to different audiences. • Analyse and prioritise user experience needs, presenting insights in an accessible, data-informed way. • Support testing by defining business scenarios and acceptance criteria, reviewing prototypes, test plans, and outcomes to ensure solutions meet requirements. • Deliver to the highest quality, adhering to recognised industry standards and frameworks (e.g. GOV.UK Service Standards), in large and complex organisations. • Work collaboratively in multidisciplinary Agile teams, validating process and system improvements and delivering project objectives effectively. • Present complex information in a way that is easy to understand, engaging both technical and non-technical stakeholders. • Worked on major transformation programmes and/or across multiple project workstreams. • Line managing, coaching or mentored junior business analysts, supporting their development and delegating work effectively. • Building meaningful, long-term relationships with senior client and third-party stakeholders, managing competing interests and priorities. With a significant proportion of our client base in the public sector, we are particularly interested in candidates with experience working in central or local government and/or the NHS. Experience working to the GOV.UK Service Standards , including passing service standard assessments at different stages is highly desirable . If you have this experience, please demonstrate this on your CV to discuss at interview. Essential consulting skills In addition to business analysis skills, there are essential core skills you'll need to be an Opencast consultant. You'll need to demonstrate how you: • Contribute to improving ways of working and driving continuous improvements within your teams. • Share knowledge and best practice with fellow business analysts and other disciplines, including proactively engaging in client and Opencast communities of practice. • Positively challenge decisions or solutions you don't agree with, striving for the best client outcomes. • Create lasting value in the projects you work on, ensuring a user-centric, sustainable approach. • Engage with Opencast in a meaningful way, supporting the growth of your practice and wider capability. • Support Opencasts growth plans, by providing case studies and updates into the relevant forums of your project work. • Support other team members to help them overcome their own challenges, providing coaching and/or mentoring support. • Proactively pursue feedback to improve your own work and behaviours and driving a culture of continuous improvement in your team. • Contribute to the commercial needs of Opencast, including supporting new business pursuits with business analysis knowledge. During the interview process, we'll ask questions to explore your experience across these areas. Salary Consultant salary range: £60,000 - £65,000 per annum What we offer A competitive package including a 7% employer pension contribution, share options and a discretionary bonus. You'll also benefit from flexible working hours (aligned to client commitments), 25 days' holiday, and access to 3 annual "life happens" days to support unexpected situations. We also offer wellbeing support, ongoing professional development, volunteering opportunities and the chance to be part of a genuinely supportive team. Where you'll work This role requires regular on-site attendance across our HQ, hub offices, client sites and home. Applicants must be able to commute to offices and client sites as part of their normal working arrangements, as travel is essential to fulfilling the responsibilities of the role. We include you We welcome candidates from all identities, attributes, ways of thinking and backgrounds to thrive in a career at Opencast. Our aim is for the diversity of our people to be reflected in the solutions we deliver, to help create a fairer society for all. Interview An Initial Chat with a member of our Talent Team Your CV will be reviewed by one of our Interviewers 1 hour with our technical and values interviewers We will share feedback following the interview, if successful, we will progress to an Offer Interviews will be conducted via Microsoft Teams. We're happy to make adjustments to support your needs.
hackajob is collaborating with Opencast Software to connect them with exceptional professionals for this role. Agile Delivery Manager - Consultant Team: Agile Delivery Management Location: Hybrid - Edinburgh, Glasgow, Newcastle, Leeds, Manchester, Birmingham, Bristol, or London Commitment: Permanent - Employee Ready for a new challenge? Are you looking for work that makes a difference? Do you want to work with people who learn and grow together? If so, Opencast could be the place for you. We're a growing tech consultancy that creates user-centred solutions with purpose for our clients in government and business. The role You'll collaborate with the product manager and team to plan the delivery of services and products that deliver our client's strategic outcomes. You'll work in multidisciplinary agile teams alongside people in design, development, and research. You'll play a key role in determining the milestones to efficiently deliver for our clients. You'll create a safe working environment so our agile teams deliver with autonomy within our clients' governance structures. Ensure that work is carried out in accordance with Opencast's quality, environmental, and information security policies and procedures, as well as applicable customer policies, standards and procedures while working on client. Requirements This role involves weekly on-site working . Applicants should be able to travel, as part of their normal daily commute, to client sites in one of the following locations: Newcastle, Leeds, or Manchester. As attendance at these sites is a routine part of the role's working pattern and involves frequent local travel, travel expenses are not covered. Due to the nature of this role, you must either hold active Security Check (SC) clearance or be eligible and willing to undergo the clearance process. SC clearance is granted in line with UK Government security vetting requirements. Typically, applicants are expected to have lived in the UK for at least five consecutive years prior to application to allow the appropriate background checks to be completed. Nationality and immigration status may also be considered as part of the vetting process. If you are unsure whether you meet the eligibility criteria, we encourage you to review the guidance or discuss this with us before applying. Essential experience You need to comfortably deliver work against a fairly well-defined outcome, where you understand the context you're delivering in. Please note, you must be either eligible or have active SC Clearance for this role. In your CV and the interview, please show how you have: - Organised a scrum team, facilitated ceremonies and workshops to reach delivery milestones - Used a range of collaboration tools - Knowledge of Agile, plus Scrum or Kanban, Waterfall experience is also beneficial. - Experience in UK Government or experience with GDS/ UK Service Standard - Worked in an ambiguous environment and methodically broken down complex problems - Supported the team to tackle problems make progress in challenging situations - Created and iterated a team charter and ways of working - Encouraged teams to refer their work back to the project's vision and commitments - Identified risks and dependencies within and outside the influence of your team, and had strategies to work towards their mitigation - Identified milestones and created plans towards delivery, and presented these to stakeholders In addition to these Agile delivery skills, there are essential core skills you'll need to work effectively as a consultant. In your interview, please show how you: - Have good presentation skills and confident verbal communication - Build strong relationships and resolve conflicts - Provide feedback and challenge appropriately - Are proactive and can work autonomously Desirable experience There are some other desirable areas of experience for this role. If you don't have this experience please do still apply, as we can coach you in these areas. These are: - Remote collaboration and visualisation tools - Calculating metrics and using the outcomes to effectively manage the team - Knowledge of team coaching and other techniques to support team development - Demonstrated experience or knowledge in business analysis and/or product management If you have any of this experience, please show it on your CV and talk about it in the interview. Salary Salary range: £45,000 - £55,000 What we offer A competitive package including a 7% employer pension contribution, share options and a discretionary bonus. You'll also benefit from flexible working hours (aligned to client commitments), 25 days' holiday, and access to 3 annual "life happens" days to support unexpected situations. We also offer wellbeing support, ongoing professional development, volunteering opportunities and the chance to be part of a genuinely supportive team. Where you'll work This role requires regular on-site attendance across our HQ, hub offices, client sites and home. Applicants must be able to commute to offices and client sites as part of their normal working arrangements, as travel is essential to fulfilling the responsibilities of the role. We include you We welcome candidates from all identities, attributes, ways of thinking and backgrounds to thrive in a career at Opencast. Our aim is for the diversity of our people to be reflected in the solutions we deliver, to help create a fairer society for all. Interview An Initial Chat with a member of our Talent Team Your CV will be reviewed by one of our Interviewers 1 hour with our technical and values interviewers We will share feedback following the interview, if successful, we will progress to an Offer Interviews will be conducted via Microsoft Teams. We're happy to make adjustments to support your needs.
Jul 15, 2026
Full time
hackajob is collaborating with Opencast Software to connect them with exceptional professionals for this role. Agile Delivery Manager - Consultant Team: Agile Delivery Management Location: Hybrid - Edinburgh, Glasgow, Newcastle, Leeds, Manchester, Birmingham, Bristol, or London Commitment: Permanent - Employee Ready for a new challenge? Are you looking for work that makes a difference? Do you want to work with people who learn and grow together? If so, Opencast could be the place for you. We're a growing tech consultancy that creates user-centred solutions with purpose for our clients in government and business. The role You'll collaborate with the product manager and team to plan the delivery of services and products that deliver our client's strategic outcomes. You'll work in multidisciplinary agile teams alongside people in design, development, and research. You'll play a key role in determining the milestones to efficiently deliver for our clients. You'll create a safe working environment so our agile teams deliver with autonomy within our clients' governance structures. Ensure that work is carried out in accordance with Opencast's quality, environmental, and information security policies and procedures, as well as applicable customer policies, standards and procedures while working on client. Requirements This role involves weekly on-site working . Applicants should be able to travel, as part of their normal daily commute, to client sites in one of the following locations: Newcastle, Leeds, or Manchester. As attendance at these sites is a routine part of the role's working pattern and involves frequent local travel, travel expenses are not covered. Due to the nature of this role, you must either hold active Security Check (SC) clearance or be eligible and willing to undergo the clearance process. SC clearance is granted in line with UK Government security vetting requirements. Typically, applicants are expected to have lived in the UK for at least five consecutive years prior to application to allow the appropriate background checks to be completed. Nationality and immigration status may also be considered as part of the vetting process. If you are unsure whether you meet the eligibility criteria, we encourage you to review the guidance or discuss this with us before applying. Essential experience You need to comfortably deliver work against a fairly well-defined outcome, where you understand the context you're delivering in. Please note, you must be either eligible or have active SC Clearance for this role. In your CV and the interview, please show how you have: - Organised a scrum team, facilitated ceremonies and workshops to reach delivery milestones - Used a range of collaboration tools - Knowledge of Agile, plus Scrum or Kanban, Waterfall experience is also beneficial. - Experience in UK Government or experience with GDS/ UK Service Standard - Worked in an ambiguous environment and methodically broken down complex problems - Supported the team to tackle problems make progress in challenging situations - Created and iterated a team charter and ways of working - Encouraged teams to refer their work back to the project's vision and commitments - Identified risks and dependencies within and outside the influence of your team, and had strategies to work towards their mitigation - Identified milestones and created plans towards delivery, and presented these to stakeholders In addition to these Agile delivery skills, there are essential core skills you'll need to work effectively as a consultant. In your interview, please show how you: - Have good presentation skills and confident verbal communication - Build strong relationships and resolve conflicts - Provide feedback and challenge appropriately - Are proactive and can work autonomously Desirable experience There are some other desirable areas of experience for this role. If you don't have this experience please do still apply, as we can coach you in these areas. These are: - Remote collaboration and visualisation tools - Calculating metrics and using the outcomes to effectively manage the team - Knowledge of team coaching and other techniques to support team development - Demonstrated experience or knowledge in business analysis and/or product management If you have any of this experience, please show it on your CV and talk about it in the interview. Salary Salary range: £45,000 - £55,000 What we offer A competitive package including a 7% employer pension contribution, share options and a discretionary bonus. You'll also benefit from flexible working hours (aligned to client commitments), 25 days' holiday, and access to 3 annual "life happens" days to support unexpected situations. We also offer wellbeing support, ongoing professional development, volunteering opportunities and the chance to be part of a genuinely supportive team. Where you'll work This role requires regular on-site attendance across our HQ, hub offices, client sites and home. Applicants must be able to commute to offices and client sites as part of their normal working arrangements, as travel is essential to fulfilling the responsibilities of the role. We include you We welcome candidates from all identities, attributes, ways of thinking and backgrounds to thrive in a career at Opencast. Our aim is for the diversity of our people to be reflected in the solutions we deliver, to help create a fairer society for all. Interview An Initial Chat with a member of our Talent Team Your CV will be reviewed by one of our Interviewers 1 hour with our technical and values interviewers We will share feedback following the interview, if successful, we will progress to an Offer Interviews will be conducted via Microsoft Teams. We're happy to make adjustments to support your needs.
hackajob is collaborating with Opencast Software to connect them with exceptional professionals for this role. Ready to keep quality at the heart of projects with impact? Do you want to make a real impact by ensuring quality in services? Are you ready to grow your skills in a supportive, knowledge-sharing community where you can achieve your potential? We're a growing tech consultancy that creates user-centred solutions with purpose for our clients in government, healthcare and purpose-driven businesses. As a Quality Assurance consultant, you'll ensure that quality assurance is considered from the start through testing, questioning and improving. You'll apply your adaptability and communication skills across a variety of projects, working with a vibrant QA community that champions learning and knowledge sharing. The role You'll work on public and private sector projects. You'll likely be working as a lead software quality engineer on internal and client-facing projects, contributing to the leadership of teams. Leading by example and promoting the Opencast approach, you'll support colleagues to develop knowledge and work through challenges in all testing types. You'll decide the best thing for your team to be working on. You'll collaborate with team members, clients and users to ensure that high quality is maintained and best practices are followed throughout the project. You'll adapt to different tools and technologies, advising on the best ones to use. You'll ensure that work is carried out in accordance with Opencast's quality, environmental, and information security policies and procedures, as well as applicable customer policies, standards, and procedures while working on client. Requirements Due to the nature of this role, applicants must either currently hold active Security Check (SC) Clearance or be eligible to obtain it . Eligibility typically requires UK citizenship and continuous residence in the UK for the past five years , with no single absence exceeding 28 consecutive days. As a result, we are unable to progress applications from candidates who do not meet these requirements. Essential experience To succeed in this role, you must have experience working as a lead software tester on multiple complex projects and have a good understanding of what it means to be a senior consultant. In your CV and at interview, you'll need to show experience of: • Your working area and how you apply this to your role • Functional and non-functional automation testing using Playwright with Typescript • Creating test documentation • Resolving complex issues and presenting findings to stakeholders • Creating tasks from high-level requirements • Defect triage You'll need a good understanding of: basic principles of programming paradigms, such as object-orientated programming and procedural programming the concepts and benefits of OAT testing. As well as QA skills, there are essential core skills you'll need to be a great consultant. In the interview, we will assess how you have: • Demonstrated strong attention to detail and focus on high-quality outcomes • Took a methodical approach to resolving complex problems • Respectfully challenged decisions or solutions when necessary • Communicated effectively with both technical and non-technical stakeholders • Proactively sought solutions to mitigate risk • Raised risks and issues using the appropriate tools and processes • Built strong working relationships and successfully resolved conflicts • Led project meetings and actively contributed to workshops and events Desirable experience Some areas of experience are not essential but relevant to the role: • UK government service standards Salary Senior consultant salary range: £56,001-£60,000 per annum What we offer A competitive package including a 7% employer pension contribution, share options and a discretionary bonus. You'll also benefit from flexible working hours (aligned to client commitments), 25 days' holiday, and access to 3 annual "life happens" days to support unexpected situations. We also offer wellbeing support, ongoing professional development, volunteering opportunities and the chance to be part of a genuinely supportive team. Where you'll work This role requires regular on-site attendance across our HQ, hub offices, client sites and home. Applicants must be able to commute to offices and client sites as part of their normal working arrangements, as travel is essential to fulfilling the responsibilities of the role. We include you We welcome candidates from all identities, attributes, ways of thinking and backgrounds to thrive in a career at Opencast. Our aim is for the diversity of our people to be reflected in the solutions we deliver, to help create a fairer society for all. Interview Interviews will be conducted via Microsoft Teams. We're happy to make adjustments to support your needs. Want to know more? Visit our website or email We are not working with recruitment agencies on this vacancy. If you are interested in this position, please apply directly with Opencast.
Jul 15, 2026
Full time
hackajob is collaborating with Opencast Software to connect them with exceptional professionals for this role. Ready to keep quality at the heart of projects with impact? Do you want to make a real impact by ensuring quality in services? Are you ready to grow your skills in a supportive, knowledge-sharing community where you can achieve your potential? We're a growing tech consultancy that creates user-centred solutions with purpose for our clients in government, healthcare and purpose-driven businesses. As a Quality Assurance consultant, you'll ensure that quality assurance is considered from the start through testing, questioning and improving. You'll apply your adaptability and communication skills across a variety of projects, working with a vibrant QA community that champions learning and knowledge sharing. The role You'll work on public and private sector projects. You'll likely be working as a lead software quality engineer on internal and client-facing projects, contributing to the leadership of teams. Leading by example and promoting the Opencast approach, you'll support colleagues to develop knowledge and work through challenges in all testing types. You'll decide the best thing for your team to be working on. You'll collaborate with team members, clients and users to ensure that high quality is maintained and best practices are followed throughout the project. You'll adapt to different tools and technologies, advising on the best ones to use. You'll ensure that work is carried out in accordance with Opencast's quality, environmental, and information security policies and procedures, as well as applicable customer policies, standards, and procedures while working on client. Requirements Due to the nature of this role, applicants must either currently hold active Security Check (SC) Clearance or be eligible to obtain it . Eligibility typically requires UK citizenship and continuous residence in the UK for the past five years , with no single absence exceeding 28 consecutive days. As a result, we are unable to progress applications from candidates who do not meet these requirements. Essential experience To succeed in this role, you must have experience working as a lead software tester on multiple complex projects and have a good understanding of what it means to be a senior consultant. In your CV and at interview, you'll need to show experience of: • Your working area and how you apply this to your role • Functional and non-functional automation testing using Playwright with Typescript • Creating test documentation • Resolving complex issues and presenting findings to stakeholders • Creating tasks from high-level requirements • Defect triage You'll need a good understanding of: basic principles of programming paradigms, such as object-orientated programming and procedural programming the concepts and benefits of OAT testing. As well as QA skills, there are essential core skills you'll need to be a great consultant. In the interview, we will assess how you have: • Demonstrated strong attention to detail and focus on high-quality outcomes • Took a methodical approach to resolving complex problems • Respectfully challenged decisions or solutions when necessary • Communicated effectively with both technical and non-technical stakeholders • Proactively sought solutions to mitigate risk • Raised risks and issues using the appropriate tools and processes • Built strong working relationships and successfully resolved conflicts • Led project meetings and actively contributed to workshops and events Desirable experience Some areas of experience are not essential but relevant to the role: • UK government service standards Salary Senior consultant salary range: £56,001-£60,000 per annum What we offer A competitive package including a 7% employer pension contribution, share options and a discretionary bonus. You'll also benefit from flexible working hours (aligned to client commitments), 25 days' holiday, and access to 3 annual "life happens" days to support unexpected situations. We also offer wellbeing support, ongoing professional development, volunteering opportunities and the chance to be part of a genuinely supportive team. Where you'll work This role requires regular on-site attendance across our HQ, hub offices, client sites and home. Applicants must be able to commute to offices and client sites as part of their normal working arrangements, as travel is essential to fulfilling the responsibilities of the role. We include you We welcome candidates from all identities, attributes, ways of thinking and backgrounds to thrive in a career at Opencast. Our aim is for the diversity of our people to be reflected in the solutions we deliver, to help create a fairer society for all. Interview Interviews will be conducted via Microsoft Teams. We're happy to make adjustments to support your needs. Want to know more? Visit our website or email We are not working with recruitment agencies on this vacancy. If you are interested in this position, please apply directly with Opencast.
hackajob is collaborating with Opencast Software to connect them with exceptional professionals for this role. Want to solve meaningful problems? Are you looking to make a positive impact in your work? Do you want to work in an environment where you can grow, while solving problems to help improve government, healthcare and private sector services? If so, Opencast could be the place for you. We're a growing tech consultancy that creates user-centred solutions with purpose for our clients in government and business. As a Business Analyst, you'll listen, ask questions and turn needs into plans usingstrong analysis, facilitation and problem-solving skills. The role You'll lead business analysis activities within projects and be responsible for planning and achieving deliverables for our clients. You'll provide expert advice to our consultants and contribute towards building the BA community at Opencast. You'll ensure that work is carried out in accordance with Opencast's quality, environmental, and information security policies and procedures, as well as applicable customer policies, standards and procedures while working on client. Applicants must currently hold active Security Clearance (SC) Essential experience To succeed in this role, you will have experience as a business analyst across different industries and/or clients. You will also ensure BA activities and outcomes align across multiple work streams and/or projects. Please show how you have: • Experience working in UK central government, delivering services to GDS / UK Service Standard guidelines. • Analysed and evaluated complex business systems and processes to recommend improvement opportunities or change initiatives. • Planned and executed the business analysis deliverables to meet the objectives of a project. • Delegated and managed the tasks of others. • Successfully worked within unfamiliar industries and/or clients and quickly adapted to understand the business domain and project needs. • Built meaningful and lasting relationships with stakeholders to elicit and manage requirements and facilitate the path to delivery. • Shaped the requirements management approach, including methodology, tools, and processes to enable successful delivery and value. • Used a variety of BA techniques to solve complex problems and present ideas to stakeholders. • Coached junior members of a team, sharing your knowledge of best practice and ways of working. • Experience working in agile delivery teams In the interview, we'll ask you questions that demonstrates this experience. We'll also ask you questions based around these topics. Salary Inside IR35 - from £550 per day Where you'll work On-site requirement twice a week in Croydon. Travel is part of life at Opencast, and takes in account requirements of your work, our clients and your team. We include you We welcome candidates from all identities, attributes, ways of thinking and backgrounds to thrive in a career at Opencast. Our aim is for the diversity of our people to be reflected in the solutions we deliver, to help create a fairer society for all. Interview Job interviews are on Microsoft Teams. We'll make any adjustments to help you. Want to know more? Visit our website or email
Jul 14, 2026
Full time
hackajob is collaborating with Opencast Software to connect them with exceptional professionals for this role. Want to solve meaningful problems? Are you looking to make a positive impact in your work? Do you want to work in an environment where you can grow, while solving problems to help improve government, healthcare and private sector services? If so, Opencast could be the place for you. We're a growing tech consultancy that creates user-centred solutions with purpose for our clients in government and business. As a Business Analyst, you'll listen, ask questions and turn needs into plans usingstrong analysis, facilitation and problem-solving skills. The role You'll lead business analysis activities within projects and be responsible for planning and achieving deliverables for our clients. You'll provide expert advice to our consultants and contribute towards building the BA community at Opencast. You'll ensure that work is carried out in accordance with Opencast's quality, environmental, and information security policies and procedures, as well as applicable customer policies, standards and procedures while working on client. Applicants must currently hold active Security Clearance (SC) Essential experience To succeed in this role, you will have experience as a business analyst across different industries and/or clients. You will also ensure BA activities and outcomes align across multiple work streams and/or projects. Please show how you have: • Experience working in UK central government, delivering services to GDS / UK Service Standard guidelines. • Analysed and evaluated complex business systems and processes to recommend improvement opportunities or change initiatives. • Planned and executed the business analysis deliverables to meet the objectives of a project. • Delegated and managed the tasks of others. • Successfully worked within unfamiliar industries and/or clients and quickly adapted to understand the business domain and project needs. • Built meaningful and lasting relationships with stakeholders to elicit and manage requirements and facilitate the path to delivery. • Shaped the requirements management approach, including methodology, tools, and processes to enable successful delivery and value. • Used a variety of BA techniques to solve complex problems and present ideas to stakeholders. • Coached junior members of a team, sharing your knowledge of best practice and ways of working. • Experience working in agile delivery teams In the interview, we'll ask you questions that demonstrates this experience. We'll also ask you questions based around these topics. Salary Inside IR35 - from £550 per day Where you'll work On-site requirement twice a week in Croydon. Travel is part of life at Opencast, and takes in account requirements of your work, our clients and your team. We include you We welcome candidates from all identities, attributes, ways of thinking and backgrounds to thrive in a career at Opencast. Our aim is for the diversity of our people to be reflected in the solutions we deliver, to help create a fairer society for all. Interview Job interviews are on Microsoft Teams. We'll make any adjustments to help you. Want to know more? Visit our website or email
hackajob is collaborating with Opencast Software to connect them with exceptional professionals for this role. Ready for a new challenge? Are you looking for work that makes a difference? Do you want to work with people who learn and grow together? If so, Opencast could be the place for you. We're a growing tech consultancy that creates user-centred solutions with purpose for our clients in government and business. The role The IT Engineer role sits within Opencast's IT Operations team and plays an important part in enabling the business to do its best work. As the team responsible for the technology, systems and support that colleagues rely on every day, IT Operations helps create a seamless employee experience and ensures people can work effectively wherever they are. Joining the team at an exciting stage of its growth, you'll help strengthen and shape the support service that underpins the wider organisation. You'll work closely with colleagues across the business, becoming a trusted point of contact for technology support while contributing to improvements that make day-to-day working simpler, more efficient and more reliable. This is a role where your impact will be visible. Whether you're helping a new starter get up and running, resolving issues that keep projects moving, or supporting the rollout of new technology, your work will directly influence the experience of employees across Opencast. You'll also have the opportunity to develop your own skills within a collaborative team environment, gaining exposure to technologies including macOS, Microsoft 365, Intune and a range of business-critical platforms. For someone who enjoys combining technical problem-solving with helping people, this role offers the chance to contribute to something bigger than day-to-day support, playing a key part in helping the organisation grow and operate effectively. Requirements This role involves on-site working. Applicants should be able to travel, as part of their daily commute, to our HQ in Newcastle upon Tyne. We're looking for people who value in-person collaboration, enjoy building strong relationships, and are passionate about delivering solutions that make a real difference for our people and clients. We're looking to welcome a new team member as soon as possible. If you're interested in joining Opencast, we'd encourage you to apply. Essential experience This role offers the opportunity to develop your technical expertise in a modern, cloud-first environment while learning from experienced engineers and playing a visible role in the day-to-day success of the business. To get the most from the opportunity, you'll need a solid foundation in IT support and a genuine enthusiasm for technology. You'll likely bring experience in: Delivering IT support in a professional environment, with a strong focus on customer service and user experience. Troubleshooting and resolving hardware, software and user issues, including support at 1st and 2nd line level. Working with Microsoft 365 technologies and supporting users across core Microsoft applications and services. Managing and prioritising requests through an ITSM or ticket management platform. Supporting desktop operating systems, including Windows and/or macOS. Administering user accounts, access permissions and business applications. Following documented processes and maintaining accurate support documentation. Beyond technical capability, we're looking for someone who is naturally curious, enjoys solving problems and is motivated to continue developing their skills. You'll thrive in this role if you're someone who takes ownership, works well as part of a team and enjoys helping others get the best from technology. Experience with any of the following would be particularly valuable: Microsoft Intune or other MDM/RMM tools. Supporting macOS environments. Microsoft 365 certifications. Exposure to platforms such as Salesforce or Workday. Experience gained within a service-led organisation where responsiveness and collaboration are important. Whether you're currently working as an IT Technician, Service Desk Analyst or IT Support Engineer, this is an opportunity to broaden your technical exposure, work with modern tooling and continue building a long-term career within IT Operations. Salary £27,000 - £34,000 per annum. What we offer A competitive package including a 7% employer pension contribution, share options, and a discretionary bonus. You'll also benefit from 25 days' holiday and access to 3 annual "life happens" days to support unexpected situations. We provide wellbeing support, ongoing professional development, volunteering opportunities, and the chance to be part of a genuinely supportive team. Where you'll work This role requires regular on-site attendance at our HQ in Newcastle upon Tyne. Applicants must be able to travel to our office as part of their normal working arrangements, as on-site working is essential for fulfilling the responsibilities of the role. We include you We welcome candidates from all identities, attributes, ways of thinking and backgrounds to thrive in a career at Opencast. Our aim is for the diversity of our people to be reflected in the solutions we deliver, to help create a fairer society for all. Interview Interviews will be conducted in person. We're happy to make adjustments to support your needs. Want to know more? Visit our website or email
Jul 14, 2026
Full time
hackajob is collaborating with Opencast Software to connect them with exceptional professionals for this role. Ready for a new challenge? Are you looking for work that makes a difference? Do you want to work with people who learn and grow together? If so, Opencast could be the place for you. We're a growing tech consultancy that creates user-centred solutions with purpose for our clients in government and business. The role The IT Engineer role sits within Opencast's IT Operations team and plays an important part in enabling the business to do its best work. As the team responsible for the technology, systems and support that colleagues rely on every day, IT Operations helps create a seamless employee experience and ensures people can work effectively wherever they are. Joining the team at an exciting stage of its growth, you'll help strengthen and shape the support service that underpins the wider organisation. You'll work closely with colleagues across the business, becoming a trusted point of contact for technology support while contributing to improvements that make day-to-day working simpler, more efficient and more reliable. This is a role where your impact will be visible. Whether you're helping a new starter get up and running, resolving issues that keep projects moving, or supporting the rollout of new technology, your work will directly influence the experience of employees across Opencast. You'll also have the opportunity to develop your own skills within a collaborative team environment, gaining exposure to technologies including macOS, Microsoft 365, Intune and a range of business-critical platforms. For someone who enjoys combining technical problem-solving with helping people, this role offers the chance to contribute to something bigger than day-to-day support, playing a key part in helping the organisation grow and operate effectively. Requirements This role involves on-site working. Applicants should be able to travel, as part of their daily commute, to our HQ in Newcastle upon Tyne. We're looking for people who value in-person collaboration, enjoy building strong relationships, and are passionate about delivering solutions that make a real difference for our people and clients. We're looking to welcome a new team member as soon as possible. If you're interested in joining Opencast, we'd encourage you to apply. Essential experience This role offers the opportunity to develop your technical expertise in a modern, cloud-first environment while learning from experienced engineers and playing a visible role in the day-to-day success of the business. To get the most from the opportunity, you'll need a solid foundation in IT support and a genuine enthusiasm for technology. You'll likely bring experience in: Delivering IT support in a professional environment, with a strong focus on customer service and user experience. Troubleshooting and resolving hardware, software and user issues, including support at 1st and 2nd line level. Working with Microsoft 365 technologies and supporting users across core Microsoft applications and services. Managing and prioritising requests through an ITSM or ticket management platform. Supporting desktop operating systems, including Windows and/or macOS. Administering user accounts, access permissions and business applications. Following documented processes and maintaining accurate support documentation. Beyond technical capability, we're looking for someone who is naturally curious, enjoys solving problems and is motivated to continue developing their skills. You'll thrive in this role if you're someone who takes ownership, works well as part of a team and enjoys helping others get the best from technology. Experience with any of the following would be particularly valuable: Microsoft Intune or other MDM/RMM tools. Supporting macOS environments. Microsoft 365 certifications. Exposure to platforms such as Salesforce or Workday. Experience gained within a service-led organisation where responsiveness and collaboration are important. Whether you're currently working as an IT Technician, Service Desk Analyst or IT Support Engineer, this is an opportunity to broaden your technical exposure, work with modern tooling and continue building a long-term career within IT Operations. Salary £27,000 - £34,000 per annum. What we offer A competitive package including a 7% employer pension contribution, share options, and a discretionary bonus. You'll also benefit from 25 days' holiday and access to 3 annual "life happens" days to support unexpected situations. We provide wellbeing support, ongoing professional development, volunteering opportunities, and the chance to be part of a genuinely supportive team. Where you'll work This role requires regular on-site attendance at our HQ in Newcastle upon Tyne. Applicants must be able to travel to our office as part of their normal working arrangements, as on-site working is essential for fulfilling the responsibilities of the role. We include you We welcome candidates from all identities, attributes, ways of thinking and backgrounds to thrive in a career at Opencast. Our aim is for the diversity of our people to be reflected in the solutions we deliver, to help create a fairer society for all. Interview Interviews will be conducted in person. We're happy to make adjustments to support your needs. Want to know more? Visit our website or email
