Vox Network Consultants

Building Surveyor required for a Consultancy based in London 45,000 to 50,000 per year Role Purpose Following the completion of a number of years following operating as a graduate surveyor, you will work under the direction of the Project Lead, you'll work as part of their team, assisting in the delivery of numerous projects of varying scale and complexity Requirements Building Surveying degree or similar Professionally registered as a member with CIAT, RICS or similar Anticipated 1 years post-qualification experience gained within a UK-based construction type company with a tracker record in Health & Safety Good working knowledge of Microsoft Office products Good working knowledge of Autodesk Revit (BIM Author requirements set out elsewhwere) Responsibilities ensure projects are completed on budget and to schedule advise clients on schemes and projects and determine requirements prepare scheme designs with costings, programmes for completion of projects and specification of works organise documents for tender and advise on appointing contractors, designers and procurement routes determine the condition of existing buildings, identify and analyse defects, including proposals for repair advise on energy efficiency, environmental impact and sustainable construction PLEASE NOTE: All applications are monitored and shortlisted candidates will be contacted via phone call or email.

Senior Viewings Officer South East London 3 to 6 month ongoing contract Mon to Fri 9am to 5pm (office based) 23.73 per hour umbrella Purpose of Job: To be responsible to Lettings Manager for: i) To be the key contact for the Repairs and Maintenance service Viewings Process. ii) To ensure that pre-vacant inspections are carried out as part of the letting process. Also, ensure that any repairs or alternations identified are recorded, tracked and monitored to maximize income. iii) To implement new processes and ways of working to measure and manage income for recharges. Main Duties: 1) To assist the Lettings Manager with strategic advice on improving the Lettings process. 2) To provide specialist, high-level, technical advice, and guidance to senior managers, where missed opportunities to collect revenue through the voids process is missed. 3) Identify, assess, and manage potential risks for fraud in the lettings process in accordance with the risk management framework and policies. 4) To lead and develop all aspect of pre vacation inspections, ensuring that tenants are aware of their responsibility to reinstate the property to a reasonable standard, thus reducing the cost of void repairs. 5) To support colleagues from other teams to identify and complete follow up remedial repairs where they are the lead (Specifying Officer, Voids Manager and Tenancy (including the completion of repairs where identified). Please Note: All applications are monitored, and shortlisted candidates will be contacted promptly. If you are interested in this position AND currently working as a Viewings Officer APPLY NOW

Role Purpose The post holder will provide financial business partnering support to the corporate core and front line service areas of the Council. The post holder will be required to act as a critical friend to the Council, delivering insightful financial analysis to support business improvement and change. The role provides support to the Strategic Finance Business Partners to deliver financial support and advice to budget managers in Kingston Council, with the aim of enabling them to manage their budgets in a challenging financial environment. Responsibilities Deliver advice and guidance in a broad area of expertise to ensure customer needs are met. Identify and implement improvements in own work area in order to deliver continuous service improvement and improved outcomes to customers. Regularly communicate with internal customers to share information and build working relationships to support collaborative working. Keep up to date with changes in relevant policy and legislation to ensure delivery in own work area is effective and complies with appropriate regulations/statutory guidance. Support and advise budget holders in high risk budget areas across Kingston Council in day to day financial management of revenue and capital budgets Support and advise budget holders across Kingston Council in day to day financial management of the delivery of the capital programme and revenue savings programmes Support and advise senior budget holders to manage financial risk and protect the financial health of the Council Challenge and support budget holders to manage within limited and reducing resources Support and advise budget holders working with shared and pooled budget arrangements with other public sector bodies ( e.g. the Better Care Fund) Support the SFBPs to plan, manage and rigorously pursue improvements to the reporting of financial and budget information ensuring increased automation and efficiency Proactively contribute to identify improvements in customer support & engagement and processes Have a detailed understanding of the financial cycle and processes with an aim to spread this knowledge across finance and other services to enable self sufficiency Help identify development needs in relation to financial literacy and financial management skills and develop options to meet these needs including training for budget or service managers Requirements Part qualified CCAB accountancy or demonstrable equivalent experience of operating at that level Experience of delivering high quality finance services in a large organisation Experience of working in a customer-focused environment and achieving successful outcomes in the delivery of services that meet customer needs Proven experience of using IT in a business environment, including, Google applications, Word, Powerpoint and software packages to record and manipulate Proven ability to analyse and interpret financial and non-financial information and communicate in a clear and concise Strong communication skills and the ability to work collaboratively with finance and non-finance professionals Experience supporting budget managers through the core finance processes of budget setting, monitoring and closing of the Knowledge of the operational context of Local Authorities Qualified or studying towards relevant professional qualification (e.g. AAT, CIPFA, CIMA, etc)

Compliance and Procurement Officer - Rough Sleepers South West London 3 to 6 month ongoing contract Mon to Fri 9am to 5pm (3 days onsite p/w) 22.29 p/hr umbrella The Role: Deliver a high-quality service to private sector landlords and rough sleepers, ensuring smooth property acquisition, renewals, re-lets, and property hand-backs, while managing landlord relationships. Ensure all properties meet required safety standards, supporting the Rehousing Team with the placement of rough sleepers. Conduct both responsive and scheduled property visits to ensure compliance with the Housing Health and Safety Rating System (HHSRS) for properties within and outside the Royal Borough of Kingston. Liaise with housing providers, landlords, and contractors to ensure adherence to Gas Safe regulations and all other relevant legislative requirements. Maintain detailed records of property visits, updating property compliance databases, and responding to requests for progress statistics. Provide feedback on landlord, contractor, and resident interactions. Identify and report non-compliance issues, hazards under HHSRS, and Safeguarding concerns raised during visits or by landlords, contractors, residents, or other stakeholders. Oversee payments and record expenditure related to property management for rough sleeper schemes. Provide quarterly reports to the Greater London Authority (GLA) and other statistical data as required. Experience: Frontline public housing service experience. Marketing and procurement of private sector properties, with a proven track record in lettings. Partnership working, negotiation, and casework expertise. Knowledge: Housing law and security of tenure, including Assured Shorthold Tenancies, licences, and non-secure tenancies. Repairing obligations, health and safety standards for temporary accommodation, and private sector housing. Private leasing schemes, focusing on procurement and management, and their financial and operational considerations. Understanding the needs of rough sleepers in temporary accommodation If you are interested in this position AND meet the requirements, APPLY NOW!

Technical Support Officer (This is a Business Support Officer position!) 3 to 6 month ongoing contract Mon to Fri 9am to 5pm (Hybrid - 2 days in office) 19 an hour umbrella Role Purpose To deliver a comprehensive, efficient, confidential, flexible, effective business support to the Place Department, under the direction of the Business and Engagement Lead, to ensure effective service delivery within the divisions and wider department. To provide business support to relevant departmental Senior Managers in a prompt and professional manner, acting as the first point of contact for customers, colleagues, and partners (both internal and external). Responsibilities Deliver a comprehensive business support function, when required for the Executive Director for Place and the wider Departmental Management Team in the absence of the Business and Engagement Lead ensuring exemplary organisation, preparedness, and efficiency. Work in a collaborative manner and effectively engage with MPs, Councillors, Executive Directors, Directors, Senior Managers, Service Heads, Central Government Officers, Chief Officers of other Authorities, Directors of external organisations, external partners and stakeholders and members of the public, as requested. Be the first point of contact for allocated Senior Managers, dealing with complex issues, sensitive calls, undertaking research effectively where possible, resolving issues immediately whilst demonstrating the highest levels of customer service and confidentiality. Oversee and maintain the electronic in-box and diary of allocated Senior Managers to maximise their time; highlighting urgent issues that need attention using your initiative to act where appropriate, commission work for the relevant Senior Manager and monitor items to ensure timely and quality completion. Manage the monthly Cabinet Member briefings for Place and other internal meetings such as Clean Programme Board meetings, Departmental Management Team meetings and any information briefings for which the two Senior Managers holds over-all responsibility. Requirements Experience of working in a support role and primarily dealing with inbox and diary management to a high level Experience working as a Business Support Officer Good organisational skills with the ability to prioritise and manage time effectively Flexible and multi-skilled to support service provision accordingly and projects as required Experience working in a council or housing association PLEASE NOTE: All applications are monitored and shortlisted candidates will be contacted via phone call or email. Closing date: 28/02/25 If you are interested in this position AND meet the requirements, APPLY NOW!

Head of Client Housing Technical Services South West England Interim - 3 to 6 month ongoing contract 71 an hour umbrella PLEASE NOTE: please only apply if you are currently working in the same position for a council or housing association. Role Purpose As a Head of Service, you will take a lead for a professional team of asset management and client surveyors, providing professional leadership technical support and client direction in relation to the Councils housing stock with strategic client oversight in respect of the delivery of the Housing repairs, capital investment, and asset management services including the Asset Management Plan for housing, stock condition data updates through the necessary timely delivery of stock condition surveys. Requirements Senior Head of Service role within a housing organisation preferably within a Local Authority environment Significant experience of managing complex budgets and knowledge of the HRA Business Plan Process. Deep expertise in their area, in addition to deep knowledge of policy issues in social housing and particularly housing Technical services emerging trends in regulation and compliance A proven commitment and established knowledge and experience in respect of the provision of excellent housing Technical client services working and engaging service users in the service development journey Responsibilities To identify, Technical Housing Client Service priorities and develop innovative ideas and opportunities to improve service delivery Lead on the linking of the Client Service to the Council Vision and the council Plan objectives with the Housing and Stronger Safer Communities Ensuring the priorities of the Housing Technical Client Team are delivered by the Operations team by effectively supporting, specifying and commissioning of services including capital and compliance programmes of work Develop and lead on a performance and quality assurance framework for the housing client function service Research and where appropriate guide and direct external funding opportunities that support improved service the overall housing technical service objectives. Closing date: 28th Feb 2025 If you are interested in this position AND meet the requirements, APPLY NOW!

Compliance Manager South London Initial 3 to 6 month ongoing contract 400 per day umbrella Role Purpose Provide specialist expert compliance advice to the authority, departments and satellite sites and delivering management reports as required. Ability to manage staff within the compliance team as well as consultants and or specialist contractors and work closely with other divisions in the FM team, i.e., maintenance and projects. Responsibilities To develop a robust reporting and monitoring strategy to maintain compliance and setting standards to be applied which reflect LBB commitment across all operational buildings, and have a critical oversight of statutory compliance across the LBB portfolio of buildings. Responsible for setting, monitoring and reporting the Facilities compliance performance with respect to statutory requirements Borough wide, including leased buildings where applicable, and ensure maintaining a comprehensive facilities information system to demonstrate that compliance is in place, utilising the LBB CAFM and or other system. Responsible for the development of a robust system to monitor developments and changes in legislation to compliance and ensure that regular updates are provided to the FM team members. By a process of auditing and challenge of property maintenance systems identify any gaps in compliance, ensure that any gaps are properly reported and recorded and appropriate remedial actions are put in place to address the non-compliances in a reasonably timely manner Escalate any non-compliance issues to the Head of Facilities Management Whilst this is an autonomous role there is the need to work proactively and collaboratively within other divisions within the Facilities Management team and colleagues from other LBB departments and managers of satellite operational sites. Requirements Appropriate building services or engineering qualification or equivalent proven work experience. Acquired or studying for Formal Health and Safety qualification. IOSH or NEBOSH On going CPD training in compliance and health and safety. Experience working as a Compliance Manager for a Housing Association or Council PLEASE NOTE: All applications are monitored and shortlisted candidates will be contacted via phone call or email. If you are interested in this position AND meet the requirements, APPLY NOW

Senior Housing Benefits Officer North West London Initial 3 to 6 month ongoing contract Mon to Friday 9am to 5pm 32 per hour umbrella Working from home with occasional visits to the hub and attending tribunal as and when necessary. PLEASE NOTE: All applications are monitored and shortlisted candidates will be contacted via phone call or email. Responsibilities Responsibility for undertaking full assessments to entitlement/contribution for the more complex cases including the carrying out of home visits where necessary. This requires the post holder to evaluate and be responsible for any review to the entitlement /contribution for the more complex cases as highlighted below: Housing Benefit, Council Tax Benefit including more complex calculations in respect of self- employed, students etc Housing Benefit, Council Tax Benefit the Claims relating to Registered Social Landlords , Housing Tenants and Council Tax Benefit Fairer Charging/ Supporting People, Respite Care and Residential Care Other assessments such as concessionary fares using relevant Regulations Be accountable for operational performance of a Financial Assessment services Team and undertake quality checking and analysis to feed into training plans and business practices Assist in the management and prioritising of the workload of the team. Set individual and group performance objectives, monitor and take remedial action, if necessary in accordance with the Performance Management system and Capability procedures Work with other Corporate Finance teams and managers within the Council to ensure appropriate prioritisation. As the Senior Assessor in Team, to transfer knowledge and job skills to new and existing members of staff including any changes in regulation, systems and work familiarities Requirements Must have extensive and recent experience in submitting Housing Benefit Appeals and attending/presenting hearings at tribunals A minimum of 3 years experience of working in a Housing Benefits In depth knowledge of Social Care Financial Assessments Regulations and guidance Ability to learn Northgate and Civica Systems If you are interested in this position AND meet the requirements, APPLY NOW!

Rent Recovery Officer East London Initial 3 to 6 month ongoing contract 21.38 p/hr Umbrella Responsibilities To maximise rent recovery from customers in Temporary Accommodation and in Council Housing in accordance with the rent recovery process To receive transfers from the 1st Stage Rent Recovery team and other teams as applicable To ensure tenants with high rent arrears receive focused input to resolve issues and ensure they are provided with a high-quality service. To conduct an in-depth assessment of customers to understand their situation, with a focus on rent recovery. Providing a case-management approach, supporting the customer based on a holistic view of their needs and their income maximisation potential To contact tenants in a systematic way that optimises support and rent recovery, with an emphasis of personalised contact wherever possible To maintain accurate and up-to-date records of action taken to recover income and arrears and to monitor and record the impact of the actions taken. To help customers manage their arrears as they move between temporary accommodation solutions To work in conjunction with all other appropriate agencies to ensure maximisation of income for both customers and the organisation To contribute to delivery of internal Housing Services processes that fall within the Rent Recovery teams remit Requirements Proven experience working as a Rent Recovery Officer is essential to be considered Proven experience working in a Council or Housing Association Proven record of effectively managing complex debt recovery cases and maximising income to the organisation Experience of presenting evidence at Court Closing Date: Friday 7th February 2025 If you are interested in this position AND meet the requirements, APPLY NOW!

Senior ASB Officer North London 3 to 6 month ongoing contract Mon to Fri 9am to 5pm Role Purpose To be responsible for investigation & enforcement of environmental, anti-social and noise related nuisance across the borough. In line with legislation, Council's Community Safety Strategy, policies and procedures. To provide additional support in overseeing the day-to-day activity of the ASB and CCTV teams and to be the first point of escalation for complex queries. Responsibilities Assist the ASB, CCTV & Enforcement Manager in reviewing team resource deployment based on a demand led model to ensure compliance with legislation and/or appropriate enforcement activities. Provide data for the ASB, CCTV & Enforcement Manager, Head of Community Safety or other key stakeholder in respect of team performance, productivity, enforcement success rates and any other key performance indicator. Deputise for the ASB, CCTV & Enforcement Manager as required. Assist in the preparation and development of Council briefing notes, reports or decision papers for internal boards or Council committees. Support the ASB, CCTV & Enforcement Manager in the management of respective cost centres for the team by way of provision of relevant data and reconciliation of spend and/or income lines. Assist the ASB, CCTV & Enforcement Manager in the management of annual leave requests as required. Requirements Knowledge and understanding of relevant legislation/guidance/directives relating to anti-social behaviour, licensing, enviro crime, noise, nuisance and waste mana ement/street cleansing Working knowledge as an ASB Officer within a council or housing association Understanding of how relevant policies and initiatives can be effectively implemented to reduce ASB and how positive outcomes can improve local communities. Self- motivated and able to work with minimum supervision and prioritise com etin demands on our time This period closes on Wednesday February 5 2025 at 17:00. If you are interested in this position AND meet the requirements, APPLY NOW

Rent Income Support Officer West London 3 to 6 month ongoing contract Monday to Friday 9am to 5pm (Hybrid position) 29.05 per hour umbrella Responsibilities Manage a patch of rent accounts and be the first point of contact for residents regarding all types of queries ranging from accounts in credit where the resident is requesting a refund through to attending evictions. Maximise income through early intervention as soon as rent accounts are in arrears with the key emphasis being on personal contact through phone calls and home visits. Ensure that all cases follow the council's approved escalation process within procedures and policies for rent arrears. This includes meeting the requirement of the court pre-action protocol. Any cases where a recommended course of action is rejected must be properly justified and documented. Make and monitor agreements with residents to repay rent arrears. Write bespoke letters to residents as required that demonstrate arrears need repaying alongside demonstrating brilliant customer care that will provide residents with the confidence to make contact to make an arrangement to repay arrears. Meet key personal and team targets and objectives that will be reflective of a dynamic commercially driven team with a skill set to maximise collection of the annual debit of approximately 70m, including delivering fantastic teamwork. Maximise take-up of Housing Benefit and lead on identifying cases where excellent knowledge of Housing Benefit regulations will enable the Housing Benefit Assessment Officer to review cases and award backdated Housing Benefit. Requirements Experience of income management in a social housing environment and of dealing successfully with the challenges to which this can give rise. A working knowledge of Rent Sense & Northgate is essential. MUST HAVE experience working in a housing association or council in a similar position A comprehensive understanding and knowledge of housing and other relevant legislation, the regulatory framework which governs housing, associated case law, Welfare Reforms and the court pre-action protocol. Experience of making sustainable arrangements for residents to repay rent arrears. Educated to "A" level or NVQ Level 3 or with equivalent experience. A housing qualification would be an advantage but is not essential. PLEASE NOTE: please apply if you are currently a Rent Income Officer for a council or Housing Associations All Applications are monitored and qualified candidates will be contacted by phone call or email to be shortlisted If you are interested in this position AND meet the requirements, APPLY NOW!

Housing Assistant West London Initial 3 to 6 month ongoing contract Monday to Friday 9am to 5pm (5 days in office) Role Purpose To assist with the development and delivery of a tenancy and estate management service which achieves compliance with the terms of tenancy and lease conditions, builds effective relationships with residents, increases resident satisfaction and quality of life, gives people pride in our estates and improves value for money. Responsibilities Provide a high quality support service to the tenancy management teams, including housing officers and team managers in all aspects of housing management. This may include assisting the tenancy management teams with a range of housing management functions including estate inspections, progressing fire risk assessment recommendations, tenancy verification checks, ASB management, management of sheds, research, letter writing and filing. Support tenant and resident associations with administration, for example, photo copying. Operate a variety of recording and monitoring systems including computerised and manual appointment systems. Attend home visits, meetings, events and conferences as required. Some of these may be outside of normal working hours Give advice on tenancy change applications and ensure that the correct paperwork and supporting documentation is completed for assessment by the housing officer. Assist housing officers to manage the void and rehousing process including working with the void works team in property services to get the property into works and receive the property back once works are complete, carry out viewings and sign up new and transferring tenants. PLEASE NOTE: please apply if you are currently a Housing Assistant for a council or Housing Associations All Applications are monitored and qualified candidates will be contacted by phone call or email to be shortlisted If you are interested in this posiiton AND meet the requirements, APPLY NOW

ASB, CCTV Noise and Nuisance Manager North London 3 to 6 month ongoing contract 350 per day umbrella INSIDE IR35 Role Purpose To be responsible for investigation & enforcement of environmental, anti-social and noise related nuisance across the borough. In line with legislation, Council's Community Safety Strategy, policies and procedures. To provide additional support in overseeing the day-to-day activity of the ASB and CCTV teams and to be the first point of escalation for complex queries Responsibilities Assist the ASB, CCTV & Enforcement Manager in reviewing team resource deployment based on a demand led model to ensure compliance with legislation and/or appropriate enforcement activities. Provide data for the ASB, CCTV & Enforcement Manager, Head of Community Safety or other key stakeholder in respect of team performance, productivity, enforcement success rates and any other key performance indicator. Deputise for the ASB, CCTV & Enforcement Manager as required. Assist in the preparation and development of Council briefing notes, reports or decision papers for internal boards or Council committees. Support the ASB, CCTV & Enforcement Manager in the management of respective cost centres for the team by way of provision of relevant data and reconciliation of spend and/or income lines. Assist the ASB, CCTV & Enforcement Manager in the management of annual leave requests as required. To ensure that community safety interventions are conducted in accordance with the Council's commitment and promoting safety and community cohesion. Requirements Experience working in a council or Housing Association in a similar position Knowledge and understanding of relevant legislation/guidance/directives relating to anti-social behaviour, licensing, enviro crime, noise, nuisance and waste management/street cleansing Understanding of how relevant policies and initiatives can be effectively implemented to reduce ASB and how positive outcomes can improve local communities We are recruiting for this position until 21/02/25 PLEASE NOTE: All applications are monitored and shortlisted candidates will be contacted via phone call or email. If you are interested in this position AND meet the requirments , APPLY NOW

Housing Officer East London Initial 3 to 6 month ongoing contract with the opportunity to extend 26.06 per hour umbrella Requirements Knowledge of the duties owed to the homeless under Part VII of the Housing Act 1996 as amended including Homelessness Reduction Act 2017 and the Homelessness Act 2002 Must have experience working as a Housing Officer to be considered for this role Knowledge of Landlord and Tenant Legislation, the Housing Act 1985 and 1988, the Protection from Eviction Act 1977, and knowledge of Family law and welfare benefits. Knowledge of the strategies for preventing homelessness and the main housing options initiatives, provided by both statutory and voluntary organisations. Experience working in a housing association or council The ability to deliver homelessness prevention and housing option solutions with these being tailored to diverse communities and differing customer needs Responsibilities To conduct housing options interviews with customers focussing on assessing housing needs, preventing homelessness and giving good quality advice on the housing choices available so that customers can make informed decisions To be the lead professional for customers by using an assessment tool to assist in exploring other support needs in relation to employment, childcare, immigration and legal advice and making supported referrals to internal and external partners using agreed protocols under the NWD programme. To negotiate and mediate with landlords, parents and other accommodation providers to prevent homelessness and provide practical assistance to help customers remain in their accommodation, including home visits To provide good quality advice, information and assistance through face-to-face interviews, home visits, co-location, by telephone and by correspondence within a customer care framework, ensuring all deadlines are met and that customers can make informed decisions about their housing options To provide the above through a detailed knowledge of housing legislation and case law in relation to homelessness, children, immigration law, social housing sector landlord and tenant law, and family law including domestic abuse and welfare benefits and rights This period closes on Thursday February 6 2025 at 17:00. If you are interested in this position AND meet the requirements, APPLY NOW!

Are you an Electrical Engineer with healthcare experience? Are you looking for a role within an NHS trust? Do you live in the Newcastle area ? What you need? Electrical Qualifications e.g. NVQ Level 3/ 17th or 18th Edition Reactive and Planned maintenance experience Worked in an NHS Trust for 2 or more years Key Responsibilities Provide electrical repair across the one site Manage PPMS Maintain lighti click apply for full job details

Are you an Electrican with healthcare experience? Are you looking for a role with the Housing community? Do you live in the Hertfordshire Area? At Watford Community Housing, we provide vital services that help people to live better lives. Were looking for an experienced Electrician to join our in-house repairs team and help us deliver a high-quality repairs and maintenance service to our residents click apply for full job details

Are you an Estates Manager with healthcare experience? Are you looking for a role within an NHS trust? Do you live in the Lancashire Area ? What you need? Engineering Qualifications e.g City & Guilds/ HNC M&E experience Worked in an NHS Trust for 5 or more years Key Responsibilities Organising repairs and maintenance Project managing of building and renovations Manage Health & safety and Compliance...... click apply for full job details

One of the UKs leading multidisciplinary engineering consultancies require a Senior Public Health Engineer to join a very busy team located in Central London servicing clients nationally and overseas. Most of the client portfolio is made up of repeat business and boasts projects of varying degrees of size and complexity. Sectors include education, commercial, residential, mixed use, mission critica...... click apply for full job details