Billing Analyst FTC (Maternity Cover) - UK Controller Apply locations London, England (Angel Lane) Time type: Full time Posted on: Posted Yesterday Job requisition id: R-241721 Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Billing Analyst FTC (Maternity Cover) - UK Controller We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team - one that makes better decisions, drives innovation and delivers better business results. Overview - The position reports to the Manager, UK Controller, part of the Europe Regional Controller's group. - The Europe Controllers Group is responsible for ensuring the integrity of the US GAAP financials in partnership with the GBSC (Global Business Service Center), ensuring local statutory reporting compliance as well as providing support to the business teams across a number of areas including accounting and controls. - The role will involve billing activities in the UK, including support for Mastercard Payment Gateway Services. The Controller activities include the following: Integrity of the Financials - The Controllers work in partnership with their local teams and the GBSC to ensure that the financial statements for their businesses are appropriate. This includes both management reporting and statutory filings. Business Advice is provided by the Controllers to ensure the proper accounting and reporting for transactions, customer deals, expenses and other areas. The Controllers play a critical role in the First Line of Defense in the Risk and Control Framework. Using the Operational Risk Management (ORM) methodologies and policy, the Controllers ensure that we have efficient processes with effective controls. Role: Billing and Commercial Finance Perform complex maintenance tasks within the billing system (e.g. customer changes, pricing changes) to support business units and finance teams. Analyse billing data, research trends, identify issues and follow up on or identify resolutions. Respond to help desk inquiries within the Service Level Agreement SLA area of expertise, provide business knowledge and technical/functional support to business units. Identify opportunities for process optimization within area of responsibility; coordinate with leadership to implement improvements. Research and resolve production billing issues and incidents; coordinate meetings between Billing and Technology teams to resolve open issues. Maintain desktop procedures and adhere to controls around revenues and collections. Perform routine training to internal teams on billing related topics. Support Accounting and Internal Controls Support the integrity of the financial records of UK based legal entities in accordance with MasterCard policies in partnership with the GBSC. Support the statutory account audits for UK based legal entities on a timely basis as well as provision of quarterly disclosure information to MasterCard Corporate Group. Maintain strong relationships with internal stakeholders and be able to assess and communicate key risks and opportunities within the business. Assist with the preparation of the monthly financial statement monitoring control in preparation of the monthly review conducted by management. Maintain a strong internal control environment and improve internal controls where necessary to ensure a scalable infrastructure is in place to allow the company to operate and grow effectively while mitigating risk. Ensure continued alignment with MasterCard internal control procedures. Documentation of financial and business processes throughout the group of companies under scope of responsibility. Ad hoc support for Tax and treasury activities including preparation of cash flow forecasts and interim accounts as required. All About You Bachelor's degree in Accounting, Finance or related discipline. Studying towards a recognised accounting qualification. Experience with US GAAP and IFRS and UK statutory accounting and reporting requirements. Experience of liaising with external auditors. Experience assessing the effectiveness and oversight of operational and financial control implementation. Experience leading process improvement initiatives along with developing procedures for implementation. Sound project management and organizational skills. Strong analytical skills and proficient with Excel (VBA skills will be an advantage). Very good communicator. Flexible and able to perform efficiently under tight deadlines. Enthusiastic, hands on, proactive, able to work well independently and in teams. Takes initiative and is result oriented. Corporate Security Responsibility Every person working for, or on behalf of, Mastercard is responsible for information security. All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and therefore, it is expected that the successful candidate for this position must: Abide by Mastercard's security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and; Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.
Feb 19, 2025
Full time
Billing Analyst FTC (Maternity Cover) - UK Controller Apply locations London, England (Angel Lane) Time type: Full time Posted on: Posted Yesterday Job requisition id: R-241721 Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Billing Analyst FTC (Maternity Cover) - UK Controller We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team - one that makes better decisions, drives innovation and delivers better business results. Overview - The position reports to the Manager, UK Controller, part of the Europe Regional Controller's group. - The Europe Controllers Group is responsible for ensuring the integrity of the US GAAP financials in partnership with the GBSC (Global Business Service Center), ensuring local statutory reporting compliance as well as providing support to the business teams across a number of areas including accounting and controls. - The role will involve billing activities in the UK, including support for Mastercard Payment Gateway Services. The Controller activities include the following: Integrity of the Financials - The Controllers work in partnership with their local teams and the GBSC to ensure that the financial statements for their businesses are appropriate. This includes both management reporting and statutory filings. Business Advice is provided by the Controllers to ensure the proper accounting and reporting for transactions, customer deals, expenses and other areas. The Controllers play a critical role in the First Line of Defense in the Risk and Control Framework. Using the Operational Risk Management (ORM) methodologies and policy, the Controllers ensure that we have efficient processes with effective controls. Role: Billing and Commercial Finance Perform complex maintenance tasks within the billing system (e.g. customer changes, pricing changes) to support business units and finance teams. Analyse billing data, research trends, identify issues and follow up on or identify resolutions. Respond to help desk inquiries within the Service Level Agreement SLA area of expertise, provide business knowledge and technical/functional support to business units. Identify opportunities for process optimization within area of responsibility; coordinate with leadership to implement improvements. Research and resolve production billing issues and incidents; coordinate meetings between Billing and Technology teams to resolve open issues. Maintain desktop procedures and adhere to controls around revenues and collections. Perform routine training to internal teams on billing related topics. Support Accounting and Internal Controls Support the integrity of the financial records of UK based legal entities in accordance with MasterCard policies in partnership with the GBSC. Support the statutory account audits for UK based legal entities on a timely basis as well as provision of quarterly disclosure information to MasterCard Corporate Group. Maintain strong relationships with internal stakeholders and be able to assess and communicate key risks and opportunities within the business. Assist with the preparation of the monthly financial statement monitoring control in preparation of the monthly review conducted by management. Maintain a strong internal control environment and improve internal controls where necessary to ensure a scalable infrastructure is in place to allow the company to operate and grow effectively while mitigating risk. Ensure continued alignment with MasterCard internal control procedures. Documentation of financial and business processes throughout the group of companies under scope of responsibility. Ad hoc support for Tax and treasury activities including preparation of cash flow forecasts and interim accounts as required. All About You Bachelor's degree in Accounting, Finance or related discipline. Studying towards a recognised accounting qualification. Experience with US GAAP and IFRS and UK statutory accounting and reporting requirements. Experience of liaising with external auditors. Experience assessing the effectiveness and oversight of operational and financial control implementation. Experience leading process improvement initiatives along with developing procedures for implementation. Sound project management and organizational skills. Strong analytical skills and proficient with Excel (VBA skills will be an advantage). Very good communicator. Flexible and able to perform efficiently under tight deadlines. Enthusiastic, hands on, proactive, able to work well independently and in teams. Takes initiative and is result oriented. Corporate Security Responsibility Every person working for, or on behalf of, Mastercard is responsible for information security. All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and therefore, it is expected that the successful candidate for this position must: Abide by Mastercard's security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and; Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.
Global B2B Product Marketing Manager (B2B Travel) Apply locations London, England (Angel Lane) time type Full time posted on Posted 2 Days Ago time left to apply End Date: February 20, 2025 (3 days left to apply) job requisition id R-239022 Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Mastercard has quickly become a leading technology company offering services that power the world of payments and beyond. As a part of Mastercard's Integrated Marketing and Communication organization, the Global Marketing team for Commercial & New Payment Flows is accountable for end-to-end B2B & product marketing. This includes leveraging customer, market and business insights and market knowledge to help identify, test and refine product messaging; developing sales enablement and B2B tools; and developing, executing and scaling marketing plans globally. The Global Marketing Manager works to create marketing solutions, leverage Mastercard's assets and marketing platforms, and deliver a consistent and differentiated corporate and stakeholder experience. • Do you have a passion for Marketing? • Are you respected for your creativity and clear communication? • Are you comfortable dealing with ambiguity in a fast-paced environment, able to set goals for yourself and others to drive initiatives forward and deliver tangible results? • Do you have experience supporting business development teams? We are looking for a top performer with entrepreneurial spirit and ambition to play a key role in driving the growth of our Corporate Solutions business. The candidate should be excited to work with exceptional colleagues around the globe to accelerate awareness and product sales. Role Develop marketing strategies and produce assets to ensure Mastercard teams have engaging, robust and well-thought-out narratives and sales enablement materials for a range of solutions for the Large Commercial segment. Determine the right tactics for each marketing challenge, including content marketing, sales enablement materials, branding guides, infographics, case studies, digital marketing, demos, etc. Help shape marketing activities by bringing customer insight to the conversation. Define and articulate customer-led value propositions, positioning, compelling reasons-to-believe that reinforce the tangible benefits and competitive advantages of Mastercard's products and solutions. Play a part in evolving how we leverage marketing capabilities to bring products to market more effectively to drive awareness, internal and external engagement and relevance for all counterparts and customers. Partner closely with the Global Corporate Solutions Product teams and Business Development teams, as well as build a strong working relationship with Global Communications. Support Regional B2B and Product Marketing teams with their efforts to drive scale in market while driving consistency of positioning and messaging, balanced with local relevance. Capture learnings and success stories to inform the development of global best practices. Lead content management, campaign design and execution, creative production, agency management. Ensure all content and creative execution lines up with Mastercard brand standards. About You Considerable experience in B2B and product marketing or product management. Demonstrated success in translating complex product and/or technical information into clear customer narratives. Strong leadership and standing. Influencer skills for a cross-matrixed organization with sensitivity to target audience and partners. Sensitivity for multi-cultural, diverse background. Proven ability to build collaborative working relationships with stakeholders at the global/regional or local level. Ability to manage multiple projects, manage creative resources. Strategic mindset with ability to make quick decisions in challenging, ambiguous situations. Motivated self-driver, able to manage complex/multi-geography projects with a discipline for priority-setting and follow-through. Demonstrated curiosity, agility and rapid learning on new competitors, technologies, and products. Bachelor's degree required; MBA a plus. Preferred: Expertise in payment industry, merchant or acquirer, payment facilitator, fintech companies, and developers. Familiarity with B2B travel industry a plus. Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: Abide by Mastercard's security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach; Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines. About Us Everyone wants easier ways to pay; we invent them. Checkout lines are slow; we speed them along. Merchants want more sales; we give them data and insights. People need financial access; we connect them. Corporate purchasing is complicated; we make it simple. Commuters are busy; we speed them on their way. Small businesses are virtual; we give them access to a world of buyers.
Feb 17, 2025
Full time
Global B2B Product Marketing Manager (B2B Travel) Apply locations London, England (Angel Lane) time type Full time posted on Posted 2 Days Ago time left to apply End Date: February 20, 2025 (3 days left to apply) job requisition id R-239022 Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Mastercard has quickly become a leading technology company offering services that power the world of payments and beyond. As a part of Mastercard's Integrated Marketing and Communication organization, the Global Marketing team for Commercial & New Payment Flows is accountable for end-to-end B2B & product marketing. This includes leveraging customer, market and business insights and market knowledge to help identify, test and refine product messaging; developing sales enablement and B2B tools; and developing, executing and scaling marketing plans globally. The Global Marketing Manager works to create marketing solutions, leverage Mastercard's assets and marketing platforms, and deliver a consistent and differentiated corporate and stakeholder experience. • Do you have a passion for Marketing? • Are you respected for your creativity and clear communication? • Are you comfortable dealing with ambiguity in a fast-paced environment, able to set goals for yourself and others to drive initiatives forward and deliver tangible results? • Do you have experience supporting business development teams? We are looking for a top performer with entrepreneurial spirit and ambition to play a key role in driving the growth of our Corporate Solutions business. The candidate should be excited to work with exceptional colleagues around the globe to accelerate awareness and product sales. Role Develop marketing strategies and produce assets to ensure Mastercard teams have engaging, robust and well-thought-out narratives and sales enablement materials for a range of solutions for the Large Commercial segment. Determine the right tactics for each marketing challenge, including content marketing, sales enablement materials, branding guides, infographics, case studies, digital marketing, demos, etc. Help shape marketing activities by bringing customer insight to the conversation. Define and articulate customer-led value propositions, positioning, compelling reasons-to-believe that reinforce the tangible benefits and competitive advantages of Mastercard's products and solutions. Play a part in evolving how we leverage marketing capabilities to bring products to market more effectively to drive awareness, internal and external engagement and relevance for all counterparts and customers. Partner closely with the Global Corporate Solutions Product teams and Business Development teams, as well as build a strong working relationship with Global Communications. Support Regional B2B and Product Marketing teams with their efforts to drive scale in market while driving consistency of positioning and messaging, balanced with local relevance. Capture learnings and success stories to inform the development of global best practices. Lead content management, campaign design and execution, creative production, agency management. Ensure all content and creative execution lines up with Mastercard brand standards. About You Considerable experience in B2B and product marketing or product management. Demonstrated success in translating complex product and/or technical information into clear customer narratives. Strong leadership and standing. Influencer skills for a cross-matrixed organization with sensitivity to target audience and partners. Sensitivity for multi-cultural, diverse background. Proven ability to build collaborative working relationships with stakeholders at the global/regional or local level. Ability to manage multiple projects, manage creative resources. Strategic mindset with ability to make quick decisions in challenging, ambiguous situations. Motivated self-driver, able to manage complex/multi-geography projects with a discipline for priority-setting and follow-through. Demonstrated curiosity, agility and rapid learning on new competitors, technologies, and products. Bachelor's degree required; MBA a plus. Preferred: Expertise in payment industry, merchant or acquirer, payment facilitator, fintech companies, and developers. Familiarity with B2B travel industry a plus. Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: Abide by Mastercard's security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach; Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines. About Us Everyone wants easier ways to pay; we invent them. Checkout lines are slow; we speed them along. Merchants want more sales; we give them data and insights. People need financial access; we connect them. Corporate purchasing is complicated; we make it simple. Commuters are busy; we speed them on their way. Small businesses are virtual; we give them access to a world of buyers.
Manager, Business Development page is loaded Manager, Business Development Apply locations London, England (Angel Lane) time type Full time posted on Posted 2 Days Ago job requisition id R-240045 Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Manager, Business Development. Playing a key role in the execution and delivery of Mastercard's digital payments capabilities, this position is focused on driving acceptance of Mastercard digital products and services across 3rd party Payment Gateways and ecosystem Enablers. In order to deliver scalable digital acceptance in the UK&I, this role acts as the point of contact for all internal and external stakeholders for, but not exclusive to: Mastercard's Card Tokenisation services, Disbursement products, Open Banking, SME focused initiatives, and a myriad of Cybersecurity solutions. Role & Responsibilities Build relationships with, and deliver digital payment services and partnerships to 3rd party Payment Gateways and non-traditional customers, to expand Mastercard's digital payments acceptance footprint. Provide PSP, enabler and market development insight and support to internal teams and their customers, supporting the distribution of knowledge and best practices to assist in the acceleration of Acceptance. Lead on customer engagement strategy and events, targeted at expanding Mastercard's influence over these non-traditional customer types. Coordinate key Partner Acceptance integrations and provide clear status communications. Responsible for business case construction and budget allocation in support of channel led acceptance. Working with regional product, construct and maintain user guides detailing the administrative processes required to onboard customers. Work with revenue generating payment network partnerships, to advance product initiatives and transaction volumes. Ensure all SFDC accounts, opportunities, contacts etc. are accurate and up to date. Experiences Comprehensive experience executing and managing strategies for large and medium-sized customer accounts. Demonstrated knowledge of payments, esp. payment gateways. Previous experience working for a Payment Service Provider (PSP) and/or transactional Cybersecurity services of benefit. An understanding of MasterCard's core products, rules, and services a nice to have. Strong commercial knowledge and understanding. A confident and adept networker and presenter. Team player and self-starter. Highly organised and able to manage complex projects and initiatives. Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: Abide by Mastercard's security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.
Feb 17, 2025
Full time
Manager, Business Development page is loaded Manager, Business Development Apply locations London, England (Angel Lane) time type Full time posted on Posted 2 Days Ago job requisition id R-240045 Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Manager, Business Development. Playing a key role in the execution and delivery of Mastercard's digital payments capabilities, this position is focused on driving acceptance of Mastercard digital products and services across 3rd party Payment Gateways and ecosystem Enablers. In order to deliver scalable digital acceptance in the UK&I, this role acts as the point of contact for all internal and external stakeholders for, but not exclusive to: Mastercard's Card Tokenisation services, Disbursement products, Open Banking, SME focused initiatives, and a myriad of Cybersecurity solutions. Role & Responsibilities Build relationships with, and deliver digital payment services and partnerships to 3rd party Payment Gateways and non-traditional customers, to expand Mastercard's digital payments acceptance footprint. Provide PSP, enabler and market development insight and support to internal teams and their customers, supporting the distribution of knowledge and best practices to assist in the acceleration of Acceptance. Lead on customer engagement strategy and events, targeted at expanding Mastercard's influence over these non-traditional customer types. Coordinate key Partner Acceptance integrations and provide clear status communications. Responsible for business case construction and budget allocation in support of channel led acceptance. Working with regional product, construct and maintain user guides detailing the administrative processes required to onboard customers. Work with revenue generating payment network partnerships, to advance product initiatives and transaction volumes. Ensure all SFDC accounts, opportunities, contacts etc. are accurate and up to date. Experiences Comprehensive experience executing and managing strategies for large and medium-sized customer accounts. Demonstrated knowledge of payments, esp. payment gateways. Previous experience working for a Payment Service Provider (PSP) and/or transactional Cybersecurity services of benefit. An understanding of MasterCard's core products, rules, and services a nice to have. Strong commercial knowledge and understanding. A confident and adept networker and presenter. Team player and self-starter. Highly organised and able to manage complex projects and initiatives. Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: Abide by Mastercard's security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.
Senior Security Monitoring and Response Analyst Senior Security Monitoring and Response Analyst Apply locations London, England (Angel Lane) time type Full time posted on Posted Yesterday time left to apply End Date: February 25, 2025 (30+ days left to apply) job requisition id R-237194 Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart, and accessible. Title and Summary Mastercard Vocalink is looking for a driven and motivated Senior Security Operations Analyst with Incident Response capabilities, to contribute to securing critical payments infrastructure in the UK. In this role you'll be responsible for triaging alerts and responding to security incidents. When not actively engaged in ongoing incidents, the team works on the improvement and streamlining of the detection and response function. Role Responsibilities Providing monitoring coverage, triage and investigation of escalated alerts (T3) from various sources. Responding to cybersecurity incidents through critical thinking, defining, and applying playbook responses. Applying root cause analysis and lessons learned to improve security posture and processes. Working closely with security engineering, threat intelligence, insider threat and a managed SOC service, providing critical feedback to improve and automate monitoring and response. Strong collaboration with the team to develop knowledge base, playbook and use cases. Proactive initiatives and project-related support by providing subject matter expertise. Ability to work independently as well as collaborate with different teams to assess impact, mitigate risk, and resolve security incidents. Qualifications Required Experience: Direct experience in a Security Operations Center (SOC). Experience working in an incident response or digital forensics role. Demonstrated experience with cybersecurity related disciplines, not limited to: vulnerability research, network traffic analysis, static and dynamic malware analysis, digital forensics, memory analysis, web-security and threat hunting. Preferred Experience: Experience in creating queries and alerts in a SIEM, preferably in SPL. Experience with Windows/Unix OS forensics. Experience with Cloud Security (Azure, AWS, GCP). Experience working with NDR/EDR solutions. Familiarity with Indicators of Compromise (IoCs), Indicators of Attack (IoAs), ATT&CK Tools, Techniques and Procedures (TTPs). Strong interpersonal skills, including good communication with the ability to articulate ideas in a precise and concise manner. CISSP, GIAC certifications or equivalent. The Ideal candidate is a technically inclined and experienced security specialist who enjoys working in a fast-paced collaborative team environment. Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks come with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: Abide by Mastercard's security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach; Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines. About Us Everyone wants easier ways to pay; we invent them. Checkout lines are slow; we speed them along. Merchants want more sales; we give them data and insights. People need financial access; we connect them. Corporate purchasing is complicated; we make it simple. Commuters are busy; we speed them on their way. Small businesses are virtual; we give them access to a world of buyers.
Feb 13, 2025
Full time
Senior Security Monitoring and Response Analyst Senior Security Monitoring and Response Analyst Apply locations London, England (Angel Lane) time type Full time posted on Posted Yesterday time left to apply End Date: February 25, 2025 (30+ days left to apply) job requisition id R-237194 Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart, and accessible. Title and Summary Mastercard Vocalink is looking for a driven and motivated Senior Security Operations Analyst with Incident Response capabilities, to contribute to securing critical payments infrastructure in the UK. In this role you'll be responsible for triaging alerts and responding to security incidents. When not actively engaged in ongoing incidents, the team works on the improvement and streamlining of the detection and response function. Role Responsibilities Providing monitoring coverage, triage and investigation of escalated alerts (T3) from various sources. Responding to cybersecurity incidents through critical thinking, defining, and applying playbook responses. Applying root cause analysis and lessons learned to improve security posture and processes. Working closely with security engineering, threat intelligence, insider threat and a managed SOC service, providing critical feedback to improve and automate monitoring and response. Strong collaboration with the team to develop knowledge base, playbook and use cases. Proactive initiatives and project-related support by providing subject matter expertise. Ability to work independently as well as collaborate with different teams to assess impact, mitigate risk, and resolve security incidents. Qualifications Required Experience: Direct experience in a Security Operations Center (SOC). Experience working in an incident response or digital forensics role. Demonstrated experience with cybersecurity related disciplines, not limited to: vulnerability research, network traffic analysis, static and dynamic malware analysis, digital forensics, memory analysis, web-security and threat hunting. Preferred Experience: Experience in creating queries and alerts in a SIEM, preferably in SPL. Experience with Windows/Unix OS forensics. Experience with Cloud Security (Azure, AWS, GCP). Experience working with NDR/EDR solutions. Familiarity with Indicators of Compromise (IoCs), Indicators of Attack (IoAs), ATT&CK Tools, Techniques and Procedures (TTPs). Strong interpersonal skills, including good communication with the ability to articulate ideas in a precise and concise manner. CISSP, GIAC certifications or equivalent. The Ideal candidate is a technically inclined and experienced security specialist who enjoys working in a fast-paced collaborative team environment. Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks come with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: Abide by Mastercard's security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach; Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines. About Us Everyone wants easier ways to pay; we invent them. Checkout lines are slow; we speed them along. Merchants want more sales; we give them data and insights. People need financial access; we connect them. Corporate purchasing is complicated; we make it simple. Commuters are busy; we speed them on their way. Small businesses are virtual; we give them access to a world of buyers.
Enterprise Gateway Solutions Sales Director Apply locations London, England time type Full time posted on Posted 2 Days Ago job requisition id R-233423 Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Mastercard Enterprise Gateway Solutions (EGS) provides seamless connectivity into our Payment Processing and Decisioning products for customers of all types. Assets formerly known as the Mastercard Payment Gateway Services (MPGS), Direct Services Access (DSA), Networks Exchange (NEX), and Private Label Card Programs are now consolidated under a single Gateway portfolio. The EGS BD & Commercialization team will be the primary sales muscle for this newly formed organization and will be responsible for driving new business to the Gateway and growing existing accounts. They will work in close partnership with regional teams to identify new leads, initiate customer contact, and build strong deal structures for clients. The selected candidate for this role: Actively contributes to the commercialization strategy of EGS in Europe Seeks out and initiates contact with new customers for our Gateway suite of products Consistently refreshes the sales pipeline, maintains customer contact, and closes deals regularly Works closely with Account Management and Business Development in a highly competitive consultative selling environment and generates incremental revenue from existing clients Monitors opportunities and regularly keeps leadership apprised of progress and help needed Provides technical support by identifying and resolving customer challenges and escalating to senior colleagues as required Coordinates transitions between sales and implementation teams Brings the voice of the market back to the implementation and product team to ensure customer relationship needs are met Provides subject matter expertise on a specific product or segment of products and identifies product innovation opportunities Experiences: Strong knowledge of payment gateways and payment processing; knowledge of fraud & decisioning services is a plus Strong knowledge of the local payment ecosystem and key players (issuers, acquirers, processors, PSPs, orchestrators and fintechs) in the market Extensive experience in a sales/commercial environment including direct interaction with customers Demonstrated expertise and success in achieving sales goals over multiple years and multiple products Strong executive presence and ability to influence stakeholders Strategic and Creative mindset, with the ability to build win-win deals across multiple parties Ability to travel up to 30% of the time Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: Abide by Mastercard's security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach; Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines. About Us Everyone wants easier ways to pay; we invent them. Checkout lines are slow; we speed them along. Merchants want more sales; we give them data and insights. People need financial access; we connect them. Corporate purchasing is complicated; we make it simple. Commuters are busy; we speed them on their way. Small businesses are virtual; we give them access to a world of buyers.
Feb 09, 2025
Full time
Enterprise Gateway Solutions Sales Director Apply locations London, England time type Full time posted on Posted 2 Days Ago job requisition id R-233423 Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Mastercard Enterprise Gateway Solutions (EGS) provides seamless connectivity into our Payment Processing and Decisioning products for customers of all types. Assets formerly known as the Mastercard Payment Gateway Services (MPGS), Direct Services Access (DSA), Networks Exchange (NEX), and Private Label Card Programs are now consolidated under a single Gateway portfolio. The EGS BD & Commercialization team will be the primary sales muscle for this newly formed organization and will be responsible for driving new business to the Gateway and growing existing accounts. They will work in close partnership with regional teams to identify new leads, initiate customer contact, and build strong deal structures for clients. The selected candidate for this role: Actively contributes to the commercialization strategy of EGS in Europe Seeks out and initiates contact with new customers for our Gateway suite of products Consistently refreshes the sales pipeline, maintains customer contact, and closes deals regularly Works closely with Account Management and Business Development in a highly competitive consultative selling environment and generates incremental revenue from existing clients Monitors opportunities and regularly keeps leadership apprised of progress and help needed Provides technical support by identifying and resolving customer challenges and escalating to senior colleagues as required Coordinates transitions between sales and implementation teams Brings the voice of the market back to the implementation and product team to ensure customer relationship needs are met Provides subject matter expertise on a specific product or segment of products and identifies product innovation opportunities Experiences: Strong knowledge of payment gateways and payment processing; knowledge of fraud & decisioning services is a plus Strong knowledge of the local payment ecosystem and key players (issuers, acquirers, processors, PSPs, orchestrators and fintechs) in the market Extensive experience in a sales/commercial environment including direct interaction with customers Demonstrated expertise and success in achieving sales goals over multiple years and multiple products Strong executive presence and ability to influence stakeholders Strategic and Creative mindset, with the ability to build win-win deals across multiple parties Ability to travel up to 30% of the time Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: Abide by Mastercard's security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach; Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines. About Us Everyone wants easier ways to pay; we invent them. Checkout lines are slow; we speed them along. Merchants want more sales; we give them data and insights. People need financial access; we connect them. Corporate purchasing is complicated; we make it simple. Commuters are busy; we speed them on their way. Small businesses are virtual; we give them access to a world of buyers.
Director Business Development, Travel - Data and Services Sales - (SaaS) page is loaded Director Business Development, Travel - Data and Services Sales - (SaaS) Apply locations London, England (Angel Lane) time type Full time posted on Posted 2 Days Ago job requisition id R-206075 Our Purpose We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team - one that makes better decisions, drives innovation and delivers better business results. Title and Summary Director Business Development, Travel - Data and Services Sales - (SaaS)Director Business Development, Travel - Data and Services Sales - (SaaS) Be part of a team that brings the best of Mastercard to our customers. The Data & Services (D&S) team and solutions fuel growth for Retail and Commerce partners globally by providing cutting edge services in the areas of Loyalty, Personalisation and Business Experimentation. Focused on thinking big and scaling fast, our agile sales team is responsible for end-to-end solutions for a diverse global customer base including retailers, airlines, hotels, restaurants, consumer goods and telecom companies. As a member of our Business Development team, you will be at the frontline of generating excitement and demand for our unique solutions and forming successful lasting client relationships. The Role As Director, you will be instrumental in driving the growth of our Retail & Commerce customer segment (e.g. retailers, airlines, hotels, consumer & packaged goods companies) with a focus on Travel. You will be responsible for initiating contact with potential new customers in key markets to generate and qualify leads, promote D&S products and services and drive sales. Upon closure, you will manage a portfolio of customers - growing the relationship with Mastercard's products and services and extending our revenue relationship overtime. To be successful, the ideal candidate will: • Demonstrate strong networking skills and a high degree of confidence initiating contact with new prospects to generate and qualify leads. • Have a customer first attitude, capable of uncovering customer needs and crafting innovative global customer strategies. • Exhibit strong relationship management skills to drive revenue growth and expand buying centres, fostering lasting partnerships with the client. • Take ownership of the sales process, from prospecting to executing commercial contracts, ensuring a seamless and efficient sales cycles. • Be responsible for achieving sales targets, revenue goals, and sales projections, consistently delivering outstanding personal performance. • Collaborate closely with other team members to move sales processes into signed deals. • Foster a team-orientated environment within the sales group and collaborate effectively with other colleagues across Mastercard to drive collective success. All About You • Demonstrated excellence and career development in a B2B sales role. • Proven self-starter with record of success in team-oriented environment. • Expertise in selling to at least one of the following industries: retail, travel, hospitality, telco, restaurants, consumer goods companies. • B2B Sales experience preferably in data/analytics/insights, loyalty or professional services. • Demonstrated experience in selling solutions to c-level clients. • Strong communication and persuasion skills, both written and oral. • Ability to influence internal and external stakeholders across markets and divisions. • A proven attitude for learning technical terms and developing an understanding of complex technical products. • High level of energy, drive, enthusiasm, initiative, and commitment. • Bachelor's degree minimum. • Fluency in English. Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: Abide by Mastercard's security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines. Similar Jobs (1) Director Business Development, CPG - Data and Services Sales - (SaaS) locations London, England (Angel Lane) time type Full time posted on Posted 2 Days Ago we give them access to a world of buyers.
Jan 25, 2024
Full time
Director Business Development, Travel - Data and Services Sales - (SaaS) page is loaded Director Business Development, Travel - Data and Services Sales - (SaaS) Apply locations London, England (Angel Lane) time type Full time posted on Posted 2 Days Ago job requisition id R-206075 Our Purpose We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team - one that makes better decisions, drives innovation and delivers better business results. Title and Summary Director Business Development, Travel - Data and Services Sales - (SaaS)Director Business Development, Travel - Data and Services Sales - (SaaS) Be part of a team that brings the best of Mastercard to our customers. The Data & Services (D&S) team and solutions fuel growth for Retail and Commerce partners globally by providing cutting edge services in the areas of Loyalty, Personalisation and Business Experimentation. Focused on thinking big and scaling fast, our agile sales team is responsible for end-to-end solutions for a diverse global customer base including retailers, airlines, hotels, restaurants, consumer goods and telecom companies. As a member of our Business Development team, you will be at the frontline of generating excitement and demand for our unique solutions and forming successful lasting client relationships. The Role As Director, you will be instrumental in driving the growth of our Retail & Commerce customer segment (e.g. retailers, airlines, hotels, consumer & packaged goods companies) with a focus on Travel. You will be responsible for initiating contact with potential new customers in key markets to generate and qualify leads, promote D&S products and services and drive sales. Upon closure, you will manage a portfolio of customers - growing the relationship with Mastercard's products and services and extending our revenue relationship overtime. To be successful, the ideal candidate will: • Demonstrate strong networking skills and a high degree of confidence initiating contact with new prospects to generate and qualify leads. • Have a customer first attitude, capable of uncovering customer needs and crafting innovative global customer strategies. • Exhibit strong relationship management skills to drive revenue growth and expand buying centres, fostering lasting partnerships with the client. • Take ownership of the sales process, from prospecting to executing commercial contracts, ensuring a seamless and efficient sales cycles. • Be responsible for achieving sales targets, revenue goals, and sales projections, consistently delivering outstanding personal performance. • Collaborate closely with other team members to move sales processes into signed deals. • Foster a team-orientated environment within the sales group and collaborate effectively with other colleagues across Mastercard to drive collective success. All About You • Demonstrated excellence and career development in a B2B sales role. • Proven self-starter with record of success in team-oriented environment. • Expertise in selling to at least one of the following industries: retail, travel, hospitality, telco, restaurants, consumer goods companies. • B2B Sales experience preferably in data/analytics/insights, loyalty or professional services. • Demonstrated experience in selling solutions to c-level clients. • Strong communication and persuasion skills, both written and oral. • Ability to influence internal and external stakeholders across markets and divisions. • A proven attitude for learning technical terms and developing an understanding of complex technical products. • High level of energy, drive, enthusiasm, initiative, and commitment. • Bachelor's degree minimum. • Fluency in English. Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: Abide by Mastercard's security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines. Similar Jobs (1) Director Business Development, CPG - Data and Services Sales - (SaaS) locations London, England (Angel Lane) time type Full time posted on Posted 2 Days Ago we give them access to a world of buyers.
Vice President, TPM - Market Deployments Waterloo , Belgium Apply Now We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion () for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team - one that makes better decisions, drives innovation and delivers better business results. Job Title Vice President, TPM - Market Deployments Overview: Are you a technical program manager who wants to work for a company that offers above and beyond benefits including paid parental leave, flexible work hours, gift matching, and even volunteer incentives? Do you want to work in an inclusive and nurturing culture that encourages your own professional learning and development? At Mastercard, our industry expertise is enhanced by our commitment to being a force for good in the world. We do well by doing good. Our core values of trust, partnership, agility and thoughtful risk taking are displayed in everything we do. Our culture of collaboration and inclusion makes our company the place where the best people choose to be. Come join us! The effort is a Global Effort focusing on Mastercard's Localization initiative in specific countries. You will work with Global development teams to deliver end to end solutions. O&T Market Deployments plays a key role in Localization initiatives around the world. This position will be responsible for leading highly visible projects to meet market and regulatory needs and also ensure the required process transformation/documentation to drive Localization initiatives. RESPONSIBILITIES • Lead a global organization defining the structures and operating mechanisms that optimize the skills, execution methodology and your management team into your organization • Rigorously inspect the delivery plans and execution metrics of your TPMs using your own tech depth and business acumen to assess risks and continuously raising the delivery bar • Provide technical and program delivery thought leadership for the organization • Drive a data driven and continuous learning culture across your organization • Ensure team culture consistently demonstrates alignment with leadership principles; visibly ties department decisions to leadership principles and tenets • Define and build your own scorecard to continuously monitor and analyze key performance indicators and use this data to drive incremental improvements across engineering • Build and cultivate strong internal relationships with market, public policy, data privacy and engineering teams to ensure effective and timely delivery in alignment with expectations • Actively participate in solution design approaches for localization initiatives and recommend approaches for improvement for a country/multiple countries • Actively encourage the development of your managers and your technical staff while continuously raising the bar on performance, technical depth, program management results, and people management as you hire new technical program managers • Demonstrate and differentiate performance and leadership bar across multiple levels and apply to hiring decisions • Build Localization/Regulatory acumen and expertise to drive Localization initiatives and effective implementation of the regulatory requirement. All About You • Extensive experience delivering technical programs • Proven track record of data driven decision making and applying continuous improvement methodologies across teams • Experience and proficiency with cloud technologies (IaaS, PaaS, serverless technology, NoSQL databases), microservice design, near real-time, scalable fault tolerant platform design, API design, and distributed systems operations in a DevOps model • Comprehensive experience in agile delivery methodologies (scrum, Kanban, etc.) and CI/CD • Can communicate to executives, peers, and staff with impact, eloquence, and authenticity • Demonstrate experience building organizational relationships, partnering with and influencing executive leadership while commanding the respect of the individual engineers across the organization • Demonstrate experience as a people manager with the ability to attract, recruit, and develop technical talent • Keeps abreast of cutting-edge technologies and delivery methodologies while splicing applicable components into your organization • Amplifies impact by aligning teams towards coherent organizational and architectural strategies • Experience with XP, TDD and BDD in the software development processes would be an added advantage Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: Abide by Mastercard's security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines. Everyone wants easier ways to pay; we invent them. Checkout lines are slow; we speed them along. Merchants want more sales; we give them data and insights. People need financial access; we connect them. Corporate purchasing is complicated; we make it simple. Commuters are busy; we speed them on their way. we help create them. Small businesses are virtual; we give them access to a world of buyers.
Dec 19, 2022
Full time
Vice President, TPM - Market Deployments Waterloo , Belgium Apply Now We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion () for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team - one that makes better decisions, drives innovation and delivers better business results. Job Title Vice President, TPM - Market Deployments Overview: Are you a technical program manager who wants to work for a company that offers above and beyond benefits including paid parental leave, flexible work hours, gift matching, and even volunteer incentives? Do you want to work in an inclusive and nurturing culture that encourages your own professional learning and development? At Mastercard, our industry expertise is enhanced by our commitment to being a force for good in the world. We do well by doing good. Our core values of trust, partnership, agility and thoughtful risk taking are displayed in everything we do. Our culture of collaboration and inclusion makes our company the place where the best people choose to be. Come join us! The effort is a Global Effort focusing on Mastercard's Localization initiative in specific countries. You will work with Global development teams to deliver end to end solutions. O&T Market Deployments plays a key role in Localization initiatives around the world. This position will be responsible for leading highly visible projects to meet market and regulatory needs and also ensure the required process transformation/documentation to drive Localization initiatives. RESPONSIBILITIES • Lead a global organization defining the structures and operating mechanisms that optimize the skills, execution methodology and your management team into your organization • Rigorously inspect the delivery plans and execution metrics of your TPMs using your own tech depth and business acumen to assess risks and continuously raising the delivery bar • Provide technical and program delivery thought leadership for the organization • Drive a data driven and continuous learning culture across your organization • Ensure team culture consistently demonstrates alignment with leadership principles; visibly ties department decisions to leadership principles and tenets • Define and build your own scorecard to continuously monitor and analyze key performance indicators and use this data to drive incremental improvements across engineering • Build and cultivate strong internal relationships with market, public policy, data privacy and engineering teams to ensure effective and timely delivery in alignment with expectations • Actively participate in solution design approaches for localization initiatives and recommend approaches for improvement for a country/multiple countries • Actively encourage the development of your managers and your technical staff while continuously raising the bar on performance, technical depth, program management results, and people management as you hire new technical program managers • Demonstrate and differentiate performance and leadership bar across multiple levels and apply to hiring decisions • Build Localization/Regulatory acumen and expertise to drive Localization initiatives and effective implementation of the regulatory requirement. All About You • Extensive experience delivering technical programs • Proven track record of data driven decision making and applying continuous improvement methodologies across teams • Experience and proficiency with cloud technologies (IaaS, PaaS, serverless technology, NoSQL databases), microservice design, near real-time, scalable fault tolerant platform design, API design, and distributed systems operations in a DevOps model • Comprehensive experience in agile delivery methodologies (scrum, Kanban, etc.) and CI/CD • Can communicate to executives, peers, and staff with impact, eloquence, and authenticity • Demonstrate experience building organizational relationships, partnering with and influencing executive leadership while commanding the respect of the individual engineers across the organization • Demonstrate experience as a people manager with the ability to attract, recruit, and develop technical talent • Keeps abreast of cutting-edge technologies and delivery methodologies while splicing applicable components into your organization • Amplifies impact by aligning teams towards coherent organizational and architectural strategies • Experience with XP, TDD and BDD in the software development processes would be an added advantage Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: Abide by Mastercard's security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines. Everyone wants easier ways to pay; we invent them. Checkout lines are slow; we speed them along. Merchants want more sales; we give them data and insights. People need financial access; we connect them. Corporate purchasing is complicated; we make it simple. Commuters are busy; we speed them on their way. we help create them. Small businesses are virtual; we give them access to a world of buyers.
Our Purpose We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential click apply for full job details
Dec 15, 2022
Full time
Our Purpose We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential click apply for full job details
Our Purpose We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential click apply for full job details
Dec 13, 2022
Full time
Our Purpose We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential click apply for full job details
Counsel, Switching Services Waterloo , Belgium Apply Now We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion () for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team - one that makes better decisions, drives innovation and delivers better business results. Job Title Counsel, Switching Services Overview: Mastercard is a technology company in the global payments business, connecting cardholders, customers, financial institutions, merchants, governments and businesses worldwide. The commercial lawyer will support the daily operations of the EEA Switch, a separate and independent business unit within Mastercard Europe SA ("EEA Switch"). The position is a Counsel level, with a reporting line into the Senior Managing Counsel - Switching Services. The commercial lawyer will be a member of the EEA Switch team as well as a member of the Law & Franchise Integrity (LFI) team. The commercial lawyer will support the Senior Managing Counsel - Switching Services in managing the contract-related and corporate work for the EEA Switch business unit, as well as other day-to-day legal tasks (such as legal advice to the EEA Switch team) that may be required. This position is based in Waterloo, Belgium. Role In this role, you will support the Senior Managing Counsel - Switching Services primarily in the following tasks: • Generally responsible for all legal support related to the EEA Switch business (geographical scope: the EEA Member States and UK), incl. assisting the sales team in managing and mitigating legal and commercial risks. • Contract-related work includes: • drafting, review and negotiation of the contracts. • overview of existing commercials conditions to help the EEA Switch respond to RFPs with large customers. • managing the inventory and database of contracts with customers and suppliers, including execution, archiving and related activities in the contract administration databases Ironclad. • Corporate-related work, such as preparing PoAs and organisation of meetings of the EEA Switching Committee. • Manage external legal counsel in the assigned countries. • Monitor legislative and regulatory developments in the assigned countries. • Conduct legal training/monitoring of global Law Department policies such as contract policy training; regular review of the relevant procedures and processes (such as contract process) • Work together with the other members of the Law Department, both in Europe and the rest of the world, in view of delivering an outstanding service to the business in a spirit of an integrated and streamlined approach which fits both into the local/regional and global strategy. All about you • Education: qualified to practice in law in one or more Belgian/European jurisdictions • Minimum 3 years of professional experience in the financial, banking or technology sector. • Interest in payment system industry, technology and innovation. • Strong business acumen, good commercial judgment and creative approach to problem-solving. • Flexible, self-motivated and initiative-driven; having a positive, "can do it" attitude. • Enjoy working in a team and enjoy sharing knowledge, but able to work independently and take on responsibilities. • Good planning and efficiency in handling a long pipeline is of essence; having attention to detail but able to prioritize on the important matters and get the job done. • Proficiency in English (multi-language skills are an important asset) • Excellent written and verbal communication skills • Be able to contribute and operate effectively within a diverse multicultural organization. • Very good Excel skills; experience with the Ironclad and SFDC databases is an asset. Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: Abide by Mastercard's security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines. Everyone wants easier ways to pay; we invent them. Checkout lines are slow; we speed them along. Merchants want more sales; we give them data and insights. People need financial access; we connect them. Corporate purchasing is complicated; we make it simple. Commuters are busy; we speed them on their way. we help create them. Small businesses are virtual; we give them access to a world of buyers.
Dec 13, 2022
Full time
Counsel, Switching Services Waterloo , Belgium Apply Now We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion () for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team - one that makes better decisions, drives innovation and delivers better business results. Job Title Counsel, Switching Services Overview: Mastercard is a technology company in the global payments business, connecting cardholders, customers, financial institutions, merchants, governments and businesses worldwide. The commercial lawyer will support the daily operations of the EEA Switch, a separate and independent business unit within Mastercard Europe SA ("EEA Switch"). The position is a Counsel level, with a reporting line into the Senior Managing Counsel - Switching Services. The commercial lawyer will be a member of the EEA Switch team as well as a member of the Law & Franchise Integrity (LFI) team. The commercial lawyer will support the Senior Managing Counsel - Switching Services in managing the contract-related and corporate work for the EEA Switch business unit, as well as other day-to-day legal tasks (such as legal advice to the EEA Switch team) that may be required. This position is based in Waterloo, Belgium. Role In this role, you will support the Senior Managing Counsel - Switching Services primarily in the following tasks: • Generally responsible for all legal support related to the EEA Switch business (geographical scope: the EEA Member States and UK), incl. assisting the sales team in managing and mitigating legal and commercial risks. • Contract-related work includes: • drafting, review and negotiation of the contracts. • overview of existing commercials conditions to help the EEA Switch respond to RFPs with large customers. • managing the inventory and database of contracts with customers and suppliers, including execution, archiving and related activities in the contract administration databases Ironclad. • Corporate-related work, such as preparing PoAs and organisation of meetings of the EEA Switching Committee. • Manage external legal counsel in the assigned countries. • Monitor legislative and regulatory developments in the assigned countries. • Conduct legal training/monitoring of global Law Department policies such as contract policy training; regular review of the relevant procedures and processes (such as contract process) • Work together with the other members of the Law Department, both in Europe and the rest of the world, in view of delivering an outstanding service to the business in a spirit of an integrated and streamlined approach which fits both into the local/regional and global strategy. All about you • Education: qualified to practice in law in one or more Belgian/European jurisdictions • Minimum 3 years of professional experience in the financial, banking or technology sector. • Interest in payment system industry, technology and innovation. • Strong business acumen, good commercial judgment and creative approach to problem-solving. • Flexible, self-motivated and initiative-driven; having a positive, "can do it" attitude. • Enjoy working in a team and enjoy sharing knowledge, but able to work independently and take on responsibilities. • Good planning and efficiency in handling a long pipeline is of essence; having attention to detail but able to prioritize on the important matters and get the job done. • Proficiency in English (multi-language skills are an important asset) • Excellent written and verbal communication skills • Be able to contribute and operate effectively within a diverse multicultural organization. • Very good Excel skills; experience with the Ironclad and SFDC databases is an asset. Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: Abide by Mastercard's security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines. Everyone wants easier ways to pay; we invent them. Checkout lines are slow; we speed them along. Merchants want more sales; we give them data and insights. People need financial access; we connect them. Corporate purchasing is complicated; we make it simple. Commuters are busy; we speed them on their way. we help create them. Small businesses are virtual; we give them access to a world of buyers.
Our Purpose We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential click apply for full job details
Dec 10, 2022
Full time
Our Purpose We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential click apply for full job details
Our Purpose We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential click apply for full job details
Dec 10, 2022
Full time
Our Purpose We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential click apply for full job details
Our Purpose We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential click apply for full job details
Dec 10, 2022
Full time
Our Purpose We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential click apply for full job details
Director, Business Development, Customer Success London , United Kingdom Apply Now We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion () for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team - one that makes better decisions, drives innovation and delivers better business results. Job Title Director, Business Development, Customer Success Director, Business Development, Customer Success for Test & Learn • The Data & Services team is a key differentiator for Mastercard, providing the cutting-edge services that help our customers grow. Focused on thinking big and scaling fast around the globe, this agile team is responsible for end-to-end solutions for a diverse global customer base. Centered on data-driven technologies and innovation, these services include payments-focused consulting, loyalty and marketing programs, business Test & Learn experimentation, and data-driven information and risk management services. Role • Build strong relationships internally (with Account Leadership) and externally (with Client Executive levels) gaining consensus on how to provide ROI impact to the client through sound value propositions across the data & services product suite • Become an expert on the Test & Learn software, joining some client projects and providing internal support for others • Manage the process to maintain a high retention rate across a designated portion of our Platform Customer base • Work with Operations and cross-functional Sales teams to ensure on-time renewals and generate expansion opportunities (up-sell, add-on, cross-sell, strategies etc.) • Proactively identify customer risk and opportunity signals; develop comprehensive strategies to combat and/or limit erosion • Understand competitive products; can speak with authority to product differences that highlight Mastercard's advantage • Develop strategies and coordinate cross-functional support to help customers maximize value • Identify opportunities for the customer to expand their Mastercard investment, both within their existing platforms and from new opportunities • Develop and deliver creative business solutions for complex business problems All About You • Experience navigating and influencing senior leadership in a Corporate Environment • Platform-based consulting or analytics work preferred • Experience with B2B Enterprise Sales process • Understanding of Retail & Commerce ecosystem (retail, CPG, restaurants, airlines, telco, etc.) • Experience in the Retail & Commerce space; previous Mastercard or Test & Learn experience preferred • Proven history of dedicated, high-energy, patient, and customer-centric behavior • Strong organizational skills including the ability to prioritize and escalate customer issues as required • Strong presentation creation and delivery skills and ability to establish credibility with client stakeholders • Consensus builder and influencer capable of diving positive outcomes in challenging renewal situations • Detail-oriented with strengths in data analysis Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: Abide by Mastercard's security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines. Everyone wants easier ways to pay; we invent them. Checkout lines are slow; we speed them along. Merchants want more sales; we give them data and insights. People need financial access; we connect them. Corporate purchasing is complicated; we make it simple. Commuters are busy; we speed them on their way. we help create them. Small businesses are virtual; we give them access to a world of buyers.
Dec 10, 2022
Full time
Director, Business Development, Customer Success London , United Kingdom Apply Now We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion () for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team - one that makes better decisions, drives innovation and delivers better business results. Job Title Director, Business Development, Customer Success Director, Business Development, Customer Success for Test & Learn • The Data & Services team is a key differentiator for Mastercard, providing the cutting-edge services that help our customers grow. Focused on thinking big and scaling fast around the globe, this agile team is responsible for end-to-end solutions for a diverse global customer base. Centered on data-driven technologies and innovation, these services include payments-focused consulting, loyalty and marketing programs, business Test & Learn experimentation, and data-driven information and risk management services. Role • Build strong relationships internally (with Account Leadership) and externally (with Client Executive levels) gaining consensus on how to provide ROI impact to the client through sound value propositions across the data & services product suite • Become an expert on the Test & Learn software, joining some client projects and providing internal support for others • Manage the process to maintain a high retention rate across a designated portion of our Platform Customer base • Work with Operations and cross-functional Sales teams to ensure on-time renewals and generate expansion opportunities (up-sell, add-on, cross-sell, strategies etc.) • Proactively identify customer risk and opportunity signals; develop comprehensive strategies to combat and/or limit erosion • Understand competitive products; can speak with authority to product differences that highlight Mastercard's advantage • Develop strategies and coordinate cross-functional support to help customers maximize value • Identify opportunities for the customer to expand their Mastercard investment, both within their existing platforms and from new opportunities • Develop and deliver creative business solutions for complex business problems All About You • Experience navigating and influencing senior leadership in a Corporate Environment • Platform-based consulting or analytics work preferred • Experience with B2B Enterprise Sales process • Understanding of Retail & Commerce ecosystem (retail, CPG, restaurants, airlines, telco, etc.) • Experience in the Retail & Commerce space; previous Mastercard or Test & Learn experience preferred • Proven history of dedicated, high-energy, patient, and customer-centric behavior • Strong organizational skills including the ability to prioritize and escalate customer issues as required • Strong presentation creation and delivery skills and ability to establish credibility with client stakeholders • Consensus builder and influencer capable of diving positive outcomes in challenging renewal situations • Detail-oriented with strengths in data analysis Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: Abide by Mastercard's security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines. Everyone wants easier ways to pay; we invent them. Checkout lines are slow; we speed them along. Merchants want more sales; we give them data and insights. People need financial access; we connect them. Corporate purchasing is complicated; we make it simple. Commuters are busy; we speed them on their way. we help create them. Small businesses are virtual; we give them access to a world of buyers.
Our Purpose We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential click apply for full job details
Dec 09, 2022
Full time
Our Purpose We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential click apply for full job details
Our Purpose We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential click apply for full job details
Dec 09, 2022
Full time
Our Purpose We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential click apply for full job details
Director, Product Management T&E solutions London , United Kingdom Apply Now We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion () for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team - one that makes better decisions, drives innovation and delivers better business results. Job Title Director, Product Management T&E solutions Overview Mastercard Travel and Expense (T&E) partner solution role aims at building innovative corporate travel and spend management solutions with T&E partners, embedding Mastercard payment solutions in the T&E ecosystem. Corporations and employees are requesting integrated T&E solutions for travel, expense and payment for better spend management and enhanced user experience powered by corporate cards and add-on services. There is an opportunity to transform the T&E business to build a one stop shop solution, partnering with trendsetters such as TripActions, Ramp, Brex. The T&E partner solution Director is responsible for driving new corporate travel business by delivering best-in-class solutions with T&E partners and Fintech to meet the needs of corporate travelers and corporation buyers (i.e. travel managers, accounting teams, procurement teams). The T&E team is looking for an individual who will be the lead of the T&E partner solutions evaluating business opportunity and innovative solutions with GDS, Travel Management Companies, Expense Management, Self Booking Tools, Fintech and Digital Partners. The Director job mission includes shaping and leading a new vision for T&E partner solution aligned with new market dynamics and customer expectations. The Director will ensure that stakeholders from the regions, from other product teams such as Smart Data and In-Control platforms are unified for the product's vision and will collaborate with their product The competencies include concept ideation and solution design, defining and managing the customer journey, hypothesis testing through prototypes, feature articulation and user flows, interaction design, and optimizing the in-production experience. Responsibilities LEAD • Solution vision and strategy with the various stakeholders for T&E innovative solutions with T&E partners (i.e. TMC, GDS, self-booking tool, expense management tool, fintech) • Solution value proposition and narrative for clients • Provide direction and mentorship to team members • Exemplify values and champion culture priorities • Create and nurture growth and development opportunities for team members • Identify and attract top talent DESIGN • Define the T&E innovative solutions and flows including understanding customer problems, validating ideas, and designing experiences that solve their problems • Build solution roadmap with engineering teams • Define go to market with the different regions and marketing in partnership with CIS • Manage complex initiatives to ensure overall success, including scope, resourcing and timely quality deliverables that meet stated goals • Create standards and enforce cohesiveness and alignment of T&E solution vision against those standards • Drive discipline of leveraging design and experience patterns across programs and products and sponsors new patterns COLLABORATE • Collaborate with Commercial, C&I, D&S and Consumer product management and engineering teams and other cross functional partners to ensure consistent, cohesive, and quality customer experiences • Serve as prioritization and escalation contact across design initiatives and primary point of contact during planning processes and with the regions • Host product experience design workshops and reviews, participate in sessions with partners including clients and create opportunities for team-wide collaboration Skills • Solution sales and Consultative selling • Communication skills and partnerships with stakeholders • Decision making and leadership skills including presenting to senior management • Innovation mindset and market driven analysis to build the best offering • Ability to execute on strategic direction and coordinate with team members • Experience in user research methods • Experience in T&E and Payment indsutry Education/Experience • Management of people and projects required • Experience in the T&E industry • Degree in Product Management and Marketing, Solution Sales, or in relevant fields Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: Abide by Mastercard's security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines. Everyone wants easier ways to pay; we invent them. Checkout lines are slow; we speed them along. Merchants want more sales; we give them data and insights. People need financial access; we connect them. Corporate purchasing is complicated; we make it simple. Commuters are busy; we speed them on their way. we help create them. Small businesses are virtual; we give them access to a world of buyers.
Dec 08, 2022
Full time
Director, Product Management T&E solutions London , United Kingdom Apply Now We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion () for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team - one that makes better decisions, drives innovation and delivers better business results. Job Title Director, Product Management T&E solutions Overview Mastercard Travel and Expense (T&E) partner solution role aims at building innovative corporate travel and spend management solutions with T&E partners, embedding Mastercard payment solutions in the T&E ecosystem. Corporations and employees are requesting integrated T&E solutions for travel, expense and payment for better spend management and enhanced user experience powered by corporate cards and add-on services. There is an opportunity to transform the T&E business to build a one stop shop solution, partnering with trendsetters such as TripActions, Ramp, Brex. The T&E partner solution Director is responsible for driving new corporate travel business by delivering best-in-class solutions with T&E partners and Fintech to meet the needs of corporate travelers and corporation buyers (i.e. travel managers, accounting teams, procurement teams). The T&E team is looking for an individual who will be the lead of the T&E partner solutions evaluating business opportunity and innovative solutions with GDS, Travel Management Companies, Expense Management, Self Booking Tools, Fintech and Digital Partners. The Director job mission includes shaping and leading a new vision for T&E partner solution aligned with new market dynamics and customer expectations. The Director will ensure that stakeholders from the regions, from other product teams such as Smart Data and In-Control platforms are unified for the product's vision and will collaborate with their product The competencies include concept ideation and solution design, defining and managing the customer journey, hypothesis testing through prototypes, feature articulation and user flows, interaction design, and optimizing the in-production experience. Responsibilities LEAD • Solution vision and strategy with the various stakeholders for T&E innovative solutions with T&E partners (i.e. TMC, GDS, self-booking tool, expense management tool, fintech) • Solution value proposition and narrative for clients • Provide direction and mentorship to team members • Exemplify values and champion culture priorities • Create and nurture growth and development opportunities for team members • Identify and attract top talent DESIGN • Define the T&E innovative solutions and flows including understanding customer problems, validating ideas, and designing experiences that solve their problems • Build solution roadmap with engineering teams • Define go to market with the different regions and marketing in partnership with CIS • Manage complex initiatives to ensure overall success, including scope, resourcing and timely quality deliverables that meet stated goals • Create standards and enforce cohesiveness and alignment of T&E solution vision against those standards • Drive discipline of leveraging design and experience patterns across programs and products and sponsors new patterns COLLABORATE • Collaborate with Commercial, C&I, D&S and Consumer product management and engineering teams and other cross functional partners to ensure consistent, cohesive, and quality customer experiences • Serve as prioritization and escalation contact across design initiatives and primary point of contact during planning processes and with the regions • Host product experience design workshops and reviews, participate in sessions with partners including clients and create opportunities for team-wide collaboration Skills • Solution sales and Consultative selling • Communication skills and partnerships with stakeholders • Decision making and leadership skills including presenting to senior management • Innovation mindset and market driven analysis to build the best offering • Ability to execute on strategic direction and coordinate with team members • Experience in user research methods • Experience in T&E and Payment indsutry Education/Experience • Management of people and projects required • Experience in the T&E industry • Degree in Product Management and Marketing, Solution Sales, or in relevant fields Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: Abide by Mastercard's security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines. Everyone wants easier ways to pay; we invent them. Checkout lines are slow; we speed them along. Merchants want more sales; we give them data and insights. People need financial access; we connect them. Corporate purchasing is complicated; we make it simple. Commuters are busy; we speed them on their way. we help create them. Small businesses are virtual; we give them access to a world of buyers.
Our Purpose We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential click apply for full job details
Dec 07, 2022
Full time
Our Purpose We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential click apply for full job details
Director, Product Management, Value Enablement London , United Kingdom Apply Now We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion () for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team - one that makes better decisions, drives innovation and delivers better business results. Job Title Director, Product Management, Value Enablement Overview Value Enablement has been created to harness the best of Mastercard's VAS businesses that concern the management of payment transactions, sitting within the Regions and Sales Excellence Group. The Value Enablement team supports the core C&I business and collaborates with other business units to build Go-To-Market propositions that Mastercard Regional teams can focus on with their key customers. We are currently in the process of developing segment-led, product focused domain narratives and GTM materials that will support this effort, for example in the risk assessment and management space. Role The Value Enablement Regional role will work to: Regional Ownership: Drive and develop a GTM function in a chosen region to: • Conduct Product and sales audit to identify regional product GTM focus • Build GTM materials and manage ongoing improvement (in partnership with Product and Marketing Teams) • Own VE hub for product and communication in region • Support management of customer Communications with Mastercard Marketing Team • Develop new domain propositions with Segment Team lead Global Responsibilities: • Support VOC and regional customer needs in identifying new GTM domains • Drive pipeline of GTM improvements to both customers and C&I regional/global teams All About You The VE GTM role essential skills and knowledge: • The position requires a highly collaborative individual who will need to partner across multiple functional areas, regions and product groups. • Business acumen with the ability to provide solutions that drive positive results for the customer and Mastercard • Cross-functional experience with complex projects concurrently and delivering timely results under tight timelines • Knowledge of processing industry, fraud and authentication products and the broader ecosystem understanding of competitive landscape and industry trends • Analytical and problem-solving skills with an ability to identify key issues and provide recommendations effectively • Personal presence and ability to clearly communicate compelling messages to senior management and business partners • Go To Market product experience- how to build a relevant sales deck, develop a product proposal and provide support material to C&I regional product and sales teams • Financial experience- understanding of how a budget is put together and run across the financial year Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: Abide by Mastercard's security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines. Everyone wants easier ways to pay; we invent them. Checkout lines are slow; we speed them along. Merchants want more sales; we give them data and insights. People need financial access; we connect them. Corporate purchasing is complicated; we make it simple. Commuters are busy; we speed them on their way. we help create them. Small businesses are virtual; we give them access to a world of buyers.
Dec 06, 2022
Full time
Director, Product Management, Value Enablement London , United Kingdom Apply Now We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion () for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team - one that makes better decisions, drives innovation and delivers better business results. Job Title Director, Product Management, Value Enablement Overview Value Enablement has been created to harness the best of Mastercard's VAS businesses that concern the management of payment transactions, sitting within the Regions and Sales Excellence Group. The Value Enablement team supports the core C&I business and collaborates with other business units to build Go-To-Market propositions that Mastercard Regional teams can focus on with their key customers. We are currently in the process of developing segment-led, product focused domain narratives and GTM materials that will support this effort, for example in the risk assessment and management space. Role The Value Enablement Regional role will work to: Regional Ownership: Drive and develop a GTM function in a chosen region to: • Conduct Product and sales audit to identify regional product GTM focus • Build GTM materials and manage ongoing improvement (in partnership with Product and Marketing Teams) • Own VE hub for product and communication in region • Support management of customer Communications with Mastercard Marketing Team • Develop new domain propositions with Segment Team lead Global Responsibilities: • Support VOC and regional customer needs in identifying new GTM domains • Drive pipeline of GTM improvements to both customers and C&I regional/global teams All About You The VE GTM role essential skills and knowledge: • The position requires a highly collaborative individual who will need to partner across multiple functional areas, regions and product groups. • Business acumen with the ability to provide solutions that drive positive results for the customer and Mastercard • Cross-functional experience with complex projects concurrently and delivering timely results under tight timelines • Knowledge of processing industry, fraud and authentication products and the broader ecosystem understanding of competitive landscape and industry trends • Analytical and problem-solving skills with an ability to identify key issues and provide recommendations effectively • Personal presence and ability to clearly communicate compelling messages to senior management and business partners • Go To Market product experience- how to build a relevant sales deck, develop a product proposal and provide support material to C&I regional product and sales teams • Financial experience- understanding of how a budget is put together and run across the financial year Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: Abide by Mastercard's security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines. Everyone wants easier ways to pay; we invent them. Checkout lines are slow; we speed them along. Merchants want more sales; we give them data and insights. People need financial access; we connect them. Corporate purchasing is complicated; we make it simple. Commuters are busy; we speed them on their way. we help create them. Small businesses are virtual; we give them access to a world of buyers.
Our Purpose We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential click apply for full job details
Dec 05, 2022
Full time
Our Purpose We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential click apply for full job details