Airwallex

A leading financial technology company in Greater London is seeking an experienced software engineering leader to guide a talented team. The role involves hands-on technical leadership, developing innovative distributed systems, and ensuring financial accuracy in a multi-currency environment. Candidates should have over 7 years of software experience and strong skills in cloud technologies. This position offers opportunities for impactful work in a collaborative atmosphere.

About Airwallex Airwallex is the only unified payments and financial platform for global businesses. Powered by our unique combination of proprietary infrastructure and software, we empower over 200,000 businesses worldwide - including Brex, Rippling, Navan, Qantas, SHEIN and many more - with fully integrated solutions to manage everything from business accounts, payments, spend management and treasury, to embedded finance at a global scale. Proudly founded in Melbourne, we have a team of over 2,000 of the brightest and most innovative people in tech across 26 offices around the globe. Valued at US$8 billion and backed by world-leading investors including T. Rowe Price, Visa, Mastercard, Robinhood Ventures, Sequoia, Salesforce Ventures, DST Global, and Lone Pine Capital, Airwallex is leading the charge in building the global payments and financial platform of the future. If you're ready to do the most ambitious work of your career, join us. Attributes We Value We hire successful builders with founder-like energy who want real impact, accelerated learning, and true ownership. You bring strong role-related expertise and sharp thinking, and you're motivated by our mission and operating principles. You move fast with good judgment, dig deep with curiosity, and make decisions from first principles, balancing speed and rigor. You're humble and collaborative; turn zero to one ideas into real products, and you "get stuff done" end-to-end. You use AI to work smarter and solve problems faster. Here, you'll tackle complex, high visibility problems with exceptional teammates and grow your career as we build the future of global banking. If that sounds like you, let's build what's next. Attributes We Value We hire successful builders with founder-like energy who want real impact, accelerated learning, and true ownership. You bring strong role-related expertise and sharp thinking, and you're motivated by our mission and operating principles. You move fast with good judgment, dig deep with curiosity, and make decisions from first principles, balancing speed and rigor. You're humble and collaborative; turn zero to one ideas into real products, and you "get stuff done" end-to-end. You use AI to work smarter and solve problems faster. Here, you'll tackle complex, high visibility problems with exceptional teammates and grow your career as we build the future of global banking. If that sounds like you, let's build what's next. About the team The Core Banking Platform team plays a vital role in Airwallex's global operations. It is responsible for enabling client wallet transactions and maintaining the financial accuracy of client ledgers, which in turn ensures a seamless client wallet experience and accurate financial reporting for clients. Primarily based in Singapore, Our focused team is responsible for developing a robust, high-performance distributed multi-currency wallet platform. This platform encompasses financial transaction execution, recording, and reporting. It is critical for supporting the ongoing expansion of Airwallex offerings, including global transfers, payments and acquiring, card issuing, and lending. As a dynamic group of engineers, we not only build impactful platforms and products but also develop tools and processes to enhance our efficiency and effectiveness. What you'll do Lead and Mentor: Guide and support a team of talented engineers, fostering a collaborative and high-performing work environment that encourages innovation and growth. Hands-On Technical Leadership: Actively engage in the development process, providing hands-on guidance and taking responsibility for presenting and defending technical designs and decisions. Develop Cutting-edge Solutions: Lead the development of a transaction engine focused on scalability, financial accuracy, and adaptability. Build and maintain a distributed multi-currency wallet platform, providing precise financial oversight for client ledgers. Collaborate across teams with product and other engineer teams to ensure alignment between technical solutions and business objectives. Innovate productivity-enhancing tools and processes, exploring AI opportunities to continually improve our engineering practices and system observabilities. Thrive in a collaborative, energetic team environment that encourages innovation and continuous learning. Who you are Experienced in Distributed Systems: You have a strong foundation in designing and implementing distributed systems, with hands-on experience in backend development and database technologies. Strong Communicator: You effectively convey technical concepts to both technical and non-technical stakeholders, ensuring clarity and understanding. Collaborative and Inclusive: You foster a team environment that values diverse perspectives and promotes continuous learning. Analytical and Strategic: You leverage data to drive decisions, aligning engineering efforts with business objectives for optimal outcomes. Proactive and Resourceful: You take initiative and skillfully navigate complex technical challenges to deliver impactful results. Meticulous and Accuracy-Driven: You prioritize financial correctness and have an eye for detail, ensuring reliability in client ledgers and transactions. Curious Learner: You're eager to explore new tools and technologies, including AI, to innovate and enhance your technical expertise. Minimum qualifications: 7+ years of software engineering experience, with a focus on solving availability & consistency challenges across mission-critical, distributed systems 2+ years of experience managing and mentoring a team of developers Solid understanding of accounting concepts (ledger, financial transactions) & experience working in a financial domain Preferred qualifications: Strong cloud experience GCP (preferred) or AWS (EC2, RDS, ELB, CloudFront, etc.) with docker and Kubernetes Hands-on experience with event-driven architectures Experience developing and maintaining automated tests and quality control processes Experience integrating with observability tooling such as Splunk, NewRelic, Prometheus, Grafana Applicant Safety Policy: Fraud and Third-Party Recruiters To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers or any form of payment during the application or interview process. All official communication will come from an email address. Please apply only through careers.or our official LinkedIn page. Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary. Equal opportunity Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don't regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.

About Airwallex Airwallex is the only unified payments and financial platform for global businesses. Powered by our unique combination of proprietary infrastructure and software, we empower over 200,000 businesses worldwide - including Brex, Rippling, Navan, Qantas, SHEIN and many more - with fully integrated solutions to manage everything from business accounts, payments, spend management and treasury, to embedded finance at a global scale. Proudly founded in Melbourne, we have a team of over 2,000 of the brightest and most innovative people in tech across 26 offices around the globe. Valued at US$8 billion and backed by world-leading investors including T. Rowe Price, Visa, Mastercard, Robinhood Ventures, Sequoia, Salesforce Ventures, DST Global, and Lone Pine Capital, Airwallex is leading the charge in building the global payments and financial platform of the future. If you're ready to do the most ambitious work of your career, join us. Attributes We Value We hire successful builders with founder-like energy who want real impact, accelerated learning, and true ownership. You bring strong role-related expertise and sharp thinking, and you're motivated by our mission and operating principles. You move fast with good judgment, dig deep with curiosity, and make decisions from first principles, balancing speed and rigor. You're humble and collaborative; turn zero to one ideas into real products, and you "get stuff done" end to end. You use AI to work smarter and solve problems faster. Here, you'll tackle complex, high visibility problems with exceptional teammates and grow your career as we build the future of global banking. If that sounds like you, let's build what's next. About the team The Operations team at Airwallex ensures the smooth and efficient functioning of our services and processes. We focus on optimising workflows, improving operational efficiency, and delivering exceptional customer support. By streamlining operations and implementing best practices, we help drive the company's growth and maintain high service standards. Our team is dedicated to providing a seamless experience for our customers and supporting Airwallex's mission to empower businesses globally. What you'll do As a core member of our Issuing Risk Operations team, you will be a key driver of our global risk control framework. This role is designed for a forward thinking operator who excels at navigating complex escalations while simultaneously thinking about the bigger picture. You don't just solve problems; you proactively identify opportunities to uplift efficiency through technology. We are looking for a high ownership professional who views AI and automation as essential partners in scaling risk operations. You care about the end to end journey of a case and are committed to developing a deep, broad expertise in the global payment and fintech landscape. Responsibilities End-to-End Case Ownership: Lead the resolution of complex card payment risk cases and escalations, ensuring that critical issues are handled with precision and accountability. Rule Management & Strategy: Directly contribute to the design, implementation, and refinement of issuing risk rules. You will help shape the global risk strategy to stay ahead of emerging fraud patterns. AI-Driven Optimisation: Proactively identify and implement ways to leverage AI tools and automated workflows to sharpen fraud detection and improve daily operating efficiency. Critical Stakeholder Collaboration: Work closely with cross functional global partners (Product, Engineering, and Compliance) to ensure critical risk issues are handled properly and that risk frameworks support business growth. Process Evolution: Translate learnings from daily escalations into structural process improvements, reducing future risk and minimising customer friction. Who you are We're looking for people who meet the minimum qualifications for this role. The preferred qualifications are great to have, but are not mandatory. Minimum qualifications: Background in card payment risk, fraud operations, account taken over (ATO) risk control or issuing dispute management within a high growth FinTech or global startup. Experienced in using SQL/ Databricks and Business Intelligence tools to analyze fraud trends and inform rule adjustments. Act as a seamless collaborator within our global network, adapting quickly to different t types of cases, regional requirements, and fast product launches. A strong sense of responsibility and a commitment to end to end solutions; you take pride in seeing a problem through to its final resolution. Proven ability to master new processes quickly and handle a diverse range of cases in a fast paced, ever changing environment. Exceptional skills in coordinating with global stakeholders to ensure critical issues are addressed properly and transparently. A natural inclination to use AI/LLMs and automation to solve operational bottlenecks and enhance risk control. Applicant Safety Policy: Fraud and Third-Party Recruiters To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from email address. Please apply only through or our official LinkedIn page. Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary. Equal opportunity Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don't regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.

A leading fintech company is searching for a Transaction Monitoring Lead in Greater London. This role involves leading a financial crime operations team and ensuring compliance with regulations. The ideal candidate will have over 5 years of relevant experience, strong leadership skills, and proficiency in data analysis. Join our team to make an impact in global banking, fostering an environment of collaboration and innovation.

A leading fintech company in the UK is seeking a Customer Success Manager to drive onboarding and support for enterprise clients, particularly in the payments sector. This role requires strong communication skills, technical understanding, and a minimum of 5 years in customer success or account management. You will be part of a dynamic team focused on enhancing customer experiences and resolving technical issues in a fast-paced environment. Join us to help redefine financial solutions.

About Airwallex Airwallex is the only unified payments and financial platform for global businesses. Powered by our unique combination of proprietary infrastructure and software, we empower over 200,000 businesses worldwide - including Brex, Rippling, Navan, Qantas, SHEIN and many more - with fully integrated solutions to manage everything from business accounts, payments, spend management and treasury, to embedded finance at a global scale. Proudly founded in Melbourne, we have a team of over 2,000 of the brightest and most innovative people in tech across 26 offices around the globe. Valued at US$8 billion and backed by world-leading investors including T. Rowe Price, Visa, Mastercard, Robinhood Ventures, Sequoia, Salesforce Ventures, DST Global, and Lone Pine Capital, Airwallex is leading the charge in building the global payments and financial platform of the future. If you're ready to do the most ambitious work of your career, join us. Attributes We Value We hire successful builders with founder-like energy who want real impact, accelerated learning, and true ownership. You bring strong role-related expertise and sharp thinking, and you're motivated by our mission and operating principles. You move fast with good judgment, dig deep with curiosity, and make decisions from first principles, balancing speed and rigor. You're humble and collaborative; turn zero to one ideas into real products, and you "get stuff done" end-to-end. You use AI to work smarter and solve problems faster. Here, you'll tackle complex, high visibility problems with exceptional teammates and grow your career as we build the future of global banking. If that sounds like you, let's build what's next. About the team The Enterprise Business team at Airwallex is a high-performing and collaborative group of innovators, focused on transforming the way large global businesses operate. We're passionate about delivering cutting edge payments and financial solutions that streamline operations and drive growth for our enterprise clients. As a team, we value strategic thinking, prioritising our customers, and a deep understanding of the unique challenges faced by multinational organisations. What you'll do The Customer Success Manager role is a key commercial operations role at Airwallex as we continue to rapidly grow in EMEA. This role will work with our commercial team on our Enterprise clients through the implementation, go live and servicing phases. You will work cross functionally, engaging with many teams across the Airwallex family including sales, solutions engineering, account management and operations. Furthermore, you are a technology minded, fintech enthusiast who is driven by learning the ins and outs of our platform so that you are equipped with the knowledge to solve complex problems. We are looking for someone who has a passion for building relationships, creating amazing customer experiences, and managing the onboarding and customer activation process. Our UK team is growing, we are currently 110+ employees, working in a hybrid work environment with 3 days per week required in our London &more - GPE, Fitzrovia. Responsibilities: Manage internal operational steps to onboard a client including pricing configuration, client vendor onboarding forms, validating feature configuration pre launch Project manage the implementation of new features across the accounts you support Serve as the escalation point for a customer on any support or technical issues and work closely with Sales, Account Management, Support, Billing, and other Technical teams to ensure resolution Monitor usage, SLA adherence, failure rates and consult with client and account manager on best practices to improve metrics and success overall Develop expertise in the product capabilities and leverage that knowledge to understand issues and potential paths to resolve Ensure client invoices are correctly generated, sent and received by client including additional reporting if necessary Ensure the best customer experience through proactive identification of issues, proposing solutions and timely communication to acknowledge and keep them informed Who you are We're looking for people who meet the minimum qualifications for this role. The preferred qualifications are great to have, but are not mandatory. Minimum qualifications: You have at least 5 years of experience in customer success, operations or account management with enterprise clients (advantageous if this is in fintech) You are a relationship builder - you build meaningful, collaborative relationships with all people that you work with, both internally and externally You can speak to anyone - you should have exceptional communication skills and be comfortable conversing with people of all backgrounds and domains You are detail obsessed - you check everything upfront twice to make sure there are no downstream impacts due to errors You are technically minded and have prior experience working in an organization delivering SaaS or technical solutions to clients Preferred qualifications: Experience in payments is desirable Experience using any of the following tools: Google Suite, Salesforce CRM, Sequel, Google Looker, Zendesk Applicant Safety Policy: Fraud and Third Party Recruiters To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from email address. Please apply only through or our official LinkedIn page. Equal opportunity Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don't regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.

A fintech company in London is seeking a Global Payroll Operations professional to manage payroll operations and implement global payroll solutions. The role requires a Bachelor's degree in a relevant field and a minimum of 5 years of experience in payroll processing. Strong analytical, communication, and time-management skills are essential. The position is based in a hybrid work environment with opportunities for growth in a fast-paced setting.

About Airwallex Airwallex is the only unified payments and financial platform for global businesses. Powered by our unique combination of proprietary infrastructure and software, we empower over 200,000 businesses worldwide - including Brex, Rippling, Navan, Qantas, SHEIN and many more - with fully integrated solutions to manage everything from business accounts, payments, spend management and treasury, to embedded finance at a global scale. Proudly founded in Melbourne, we have a team of over 2,000 of the brightest and most innovative people in tech across 26 offices around the globe. Valued at US$8 billion and backed by world leading investors including T. Rowe Price, Visa, Mastercard, Robinhood Ventures, Sequoia, Salesforce Ventures, DST Global, and Lone Pine Capital, Airwallex is leading the charge in building the global payments and financial platform of the future. If you're ready to do the most ambitious work of your career, join us. Attributes We Value We hire successful builders with founder like energy who want real impact, accelerated learning, and true ownership. You bring strong role related expertise and sharp thinking, and you're motivated by our mission and operating principles. You move fast with good judgment, dig deep with curiosity, and make decisions from first principles, balancing speed and rigor. You're humble and collaborative; turn zero to one ideas into real products, and you "get stuff done" end to end. You use AI to work smarter and solve problems faster. Here, you'll tackle complex, high visibility problems with exceptional teammates and grow your career as we build the future of global banking. If that sounds like you, let's build what's next. Looking for a Global Payroll Partner with experience in providing strategic direction to business and leading a team to work towards payroll operations, implementations /system improvements/ cost reduction, advisory, service delivery, control framework, stakeholder management, to shape long term payroll capabilities and contribution to the overall organizational mission. Our UK team is growing, we are currently 110+ employees, working in a hybrid work environment with a minimum of 3 days per week in our London House, Holborn. Global Payroll Operations: Manage global payroll operations, including ensuring accurate and efficient payroll processing, compliance with region specific securities regulations and employment tax requirements, reconciliations, month end/year end close procedures. Review and automate employee separation calculations templates for redundancies, resignations, terminations (Employee Termination Payments). Provided in depth analysis and insights on global payroll data, that can be used by Finance/HR to forecast/understand trends in employee costs. Identify and implement improvements to Payroll processes and sub processes. Provide advice and education to employees in relation to pay issues, award changes, new policies etc., resolving any payroll enquiries in a professional manner. Partner with legal and HR to drive implementation of new entity set up and "Employment of Record" services as part of international expansion efforts. Resolving employee/stakeholder queries raised via JIRA/slack channels. Developing process payroll knowledge repository in the form of documents, FAQs, response templates. Familiar with private equity, RSU, ESOP schemes and reporting requirements. Drive process improvements to enhance efficiency, accuracy, and employee experience in payroll operations. Global Payroll System Management: Lead the implementation of a single & unified global payroll solution for each entity in the organization. Maximize payroll data and workflow automations by leveraging system integrations capabilities of the payroll system. Support the evolution of payroll systems and tools to ensure effective optimisation and best practice procedures are implemented and executed. What we are looking for: Bachelor's degree in Accounting, Business Administration, Human Resources, or a related field preferred Minimum 5 years of regional experience working in end to end payroll processing Self motivated individual with the ability to work independently and as part of a team, with excellent time management and organizational skills. Familiarity with payroll vendor management, and HRIS/payroll integration projects. Attention to detail and accuracy, with the ability to handle confidential and sensitive information securely. Demonstrated problem solving skills and ability to identify and resolve payroll discrepancies and issues. Strong analytical and numerical skills, with the ability to analyze data and generate meaningful reports for management. Excellent communication and interpersonal skills, with the ability to effectively collaborate with internal stakeholders at all levels. Proven ability to adapt and thrive in a fast paced, high growth environment. Applicant Safety Policy: Fraud and Third Party Recruiters To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers, or any form of payment during the application or interview process. All official communication will come from an email address. Please apply only through careers.or our official LinkedIn page. Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary. Equal opportunity Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don't regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.

About Airwallex Airwallex is the only unified payments and financial platform for global businesses. Powered by our unique combination of proprietary infrastructure and software, we empower over 200,000 businesses worldwide - including Brex, Rippling, Navan, Qantas, SHEIN and many more - with fully integrated solutions to manage everything from business accounts, payments, spend management and treasury, to embedded finance at a global scale. Proudly founded in Melbourne, we have a team of over 2,000 of the brightest and most innovative people in tech across 26 offices around the globe. Valued at US$8 billion and backed by world-leading investors including T. Rowe Price, Visa, Mastercard, Robinhood Ventures, Sequoia, Salesforce Ventures, DST Global, and Lone Pine Capital, Airwallex is leading the charge in building the global payments and financial platform of the future. If you're ready to do the most ambitious work of your career, join us. Attributes We Value We hire successful builders with founder like energy who want real impact, accelerated learning, and true ownership. You bring strong role related expertise and sharp thinking, and you're motivated by our mission and operating principles. You move fast with good judgment, dig deep with curiosity, and make decisions from first principles, balancing speed and rigor. You're humble and collaborative; turn zero to one ideas into real products, and you "get stuff done" end to end. You use AI to work smarter and solve problems faster. Here, you'll tackle complex, high visibility problems with exceptional teammates and grow your career as we build the future of global banking. If that sounds like you, let's build what's next. As our Transaction Monitoring Lead in EMEA, you will be responsible for our first line financial crime operations team. This team leader is expected to drive standards in transaction monitoring and sanctions screening through TM risk assessment completion, rule tuning, segmentation, and profiling to ensure our current and future customers have a seamless experience across all of Airwallex's product suite, all while protecting Airwallex from financial and reputational risk. We expect you to have strong attention to detail and to develop and apply a comprehensive understanding of AML/CTF related functions. You Are: A natural leader, with strong leadership skills that enable you to influence and motivate those around you Process driven, ensuring we create procedures to build efficient and well documented workflows A team player who can also work independently A master prioritiser with the ability to assess all of the tasks at hand and make the decision on the order in which you complete each task You have an investigative and curious nature that allows you to know when to dive deeper to get to the bottom of a problem You ask the right questions and make risk based decisions What you will be doing: Understand the regulatory landscape and compliance requirements to further improve our investigations and rules Analyse and investigate patterns and trends Manage SLAs and deadlines to meet team and company goals Act as the point of escalation and responsible for stakeholder management Conduct investigations on suspicious transactions Ensure adherence to local and global compliance policies and procedures Take a data driven approach to problem solving Handle special projects and ad hoc incoming requests, including deep dives on issues Lead and inspire a team of transaction monitoring analysts, including both local and remote team members What you will bring: Bachelor's degree or equivalent 5+ years of compliance experience working in a transaction monitoring function, financial crime management, AML investigations, or other relevant experience AICB, CAMS or CFE certifications strongly preferred Process oriented experience requiring meticulous attention to detail and deep investigative skills with well honed written and verbal communications Bank or fintech experience strongly preferred Proven track record of managing personal performance against objective targets and using data and analytics to make decisions People leadership experience - experience in managing a team of analysts is a plus Strong analytical skills with proficiency in SQL preferred Applicant Safety Policy: Fraud and Third Party Recruiters To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from email address. Please apply only through or our official LinkedIn page. Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary. Equal opportunity Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don't regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.