About Airwallex Airwallex is the only unified payments and financial platform for global businesses. Powered by our unique combination of proprietary infrastructure and software, we empower over 100,000 businesses worldwide - including Brex, Rippling, Navan, Qantas, SHEIN and many more - with fully integrated solutions to manage everything from business accounts, payments, spend management and treasury, to embedded finance at a global scale. Proudly founded in Melbourne, we have a team of over 1,500 of the brightest and most innovative people in tech located across more than 20 offices across the globe. Valued at US$5.6 billion and backed by world-leading investors including Sequoia, Lone Pine, Greenoaks, DST Global, Salesforce Ventures and Mastercard, Airwallex is leading the charge in building the global payments and financial platform of the future. If you're ready to do the most ambitious work of your career, join us. The People & Talent team at Airwallex is dedicated to attracting and developing the brightest and most ambitious minds to drive our company forward. We are a global, vibrant, and dynamic team with a focus on creating a positive and inclusive work environment that fosters growth and innovation. As a key player reporting directly to the VP People & Talent, you will take the helm of our dynamic People team located across EMEA. You will be critical in enabling our ability to grow our operations and build our employee communities alongside our senior leadership. The global HQ for Airwallex is in Singapore and this role will require the maturity and agility to partner with global senior leadership as well as the EMEA regional leadership. You and your team will provide end to end functional leadership including implementation of People initiatives that enable the delivery of the group strategy and business plans of the EMEA locations for Airwallex. This role will be based in London. About the team The People & Talent team at Airwallex is dedicated to attracting and developing the brightest and most ambitious minds to drive our company forward. We are a global, vibrant, and dynamic team with a focus on creating a positive and inclusive work environment that fosters growth and innovation. What you'll do As a key player reporting directly to the VP People & Talent, you will take the helm of our dynamic People team located across the UK, Lithuania, Netherlands, Israel and France, as well as our emerging presence in other parts of the Middle East. You will be critical in enabling our ability to grow our operations and build our employee communities alongside our senior leadership. As the global HQ for Airwallex is in Singapore, this role based in London offers global exposure with peers in the People & Talent leadership team, and will require the maturity and agility to partner with global senior leadership as well as regional leadership. You and your team will provide end to end functional leadership including implementation of People initiatives that enable the delivery of the group strategy and business plans of the EMEA locations for Airwallex. Responsibilities: Provide leadership, consulting and coaching to the EMEA leaders across all areas of People function including recruitment, employee relations, performance management, rewards & benefits, talent management and development, mobility and regulatory compliance. Assist and/or lead, as appropriate, with the development and deployment of programs, policies, procedures and guidelines to help align Airwallex team members with the strategic goals of the company, and the specific goals of the region. In a People Partner capacity, drive strategic workforce planning and talent development initiatives for the region that align with broader Airwallex goals. Ensuring programs are in place for all key capabilities within the portfolio and implement strategies, such as hiring and development to meet business needs. As part of the Workplace Experience portfolio, build a thriving culture and working environment that engages and inspires teams to achieve the company's vision in-line with our Operating Principles. Establish and maintain a highly competent and motivated People team that is effectively interconnected across the region through dedicated People Partners, exceptional Workplace Experience, and efficient People Operations. Collaborate and partner with our CoE People & Talent functions to achieve the desired outcomes of the business, considering the diverse needs of your stakeholders and peers. Who you are We're looking for people who meet the minimum qualifications for this role. The preferred qualifications are great to have, but are not mandatory. Minimum qualifications: Broad experience across the full spectrum of an HR function, including advising and influencing at Senior Executive levels. Significant experience working across cultures and in the EMEA region. Excellent leadership skills, high degree of emotional intelligence and resilience. Highly developed interpersonal skills - must be able to work with all levels of internal and external organizations and across cultures and countries. Proficient at dealing with complexity. Excellent communication and presentation skills, both written and oral. Preferred qualifications: Degree qualified in Business, Human Resources or similar, with min 10 years HR experience and 5+ year leadership experience. Relevant industry related experience and scope of responsibility. At Airwallex you'll have the ability to make an impact in a rapidly growing, global fintech. We want you to share in our success, which is why you'll be offered a competitive salary plus valuable equity within Airwallex. We also like to ensure we create the best environment for our people by providing a collaborative open office space with a fully stocked kitchen. We organize regular team building events and we give our people the freedom to be creative. Equal opportunity Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don't regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know. Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.
Jun 27, 2025
Full time
About Airwallex Airwallex is the only unified payments and financial platform for global businesses. Powered by our unique combination of proprietary infrastructure and software, we empower over 100,000 businesses worldwide - including Brex, Rippling, Navan, Qantas, SHEIN and many more - with fully integrated solutions to manage everything from business accounts, payments, spend management and treasury, to embedded finance at a global scale. Proudly founded in Melbourne, we have a team of over 1,500 of the brightest and most innovative people in tech located across more than 20 offices across the globe. Valued at US$5.6 billion and backed by world-leading investors including Sequoia, Lone Pine, Greenoaks, DST Global, Salesforce Ventures and Mastercard, Airwallex is leading the charge in building the global payments and financial platform of the future. If you're ready to do the most ambitious work of your career, join us. The People & Talent team at Airwallex is dedicated to attracting and developing the brightest and most ambitious minds to drive our company forward. We are a global, vibrant, and dynamic team with a focus on creating a positive and inclusive work environment that fosters growth and innovation. As a key player reporting directly to the VP People & Talent, you will take the helm of our dynamic People team located across EMEA. You will be critical in enabling our ability to grow our operations and build our employee communities alongside our senior leadership. The global HQ for Airwallex is in Singapore and this role will require the maturity and agility to partner with global senior leadership as well as the EMEA regional leadership. You and your team will provide end to end functional leadership including implementation of People initiatives that enable the delivery of the group strategy and business plans of the EMEA locations for Airwallex. This role will be based in London. About the team The People & Talent team at Airwallex is dedicated to attracting and developing the brightest and most ambitious minds to drive our company forward. We are a global, vibrant, and dynamic team with a focus on creating a positive and inclusive work environment that fosters growth and innovation. What you'll do As a key player reporting directly to the VP People & Talent, you will take the helm of our dynamic People team located across the UK, Lithuania, Netherlands, Israel and France, as well as our emerging presence in other parts of the Middle East. You will be critical in enabling our ability to grow our operations and build our employee communities alongside our senior leadership. As the global HQ for Airwallex is in Singapore, this role based in London offers global exposure with peers in the People & Talent leadership team, and will require the maturity and agility to partner with global senior leadership as well as regional leadership. You and your team will provide end to end functional leadership including implementation of People initiatives that enable the delivery of the group strategy and business plans of the EMEA locations for Airwallex. Responsibilities: Provide leadership, consulting and coaching to the EMEA leaders across all areas of People function including recruitment, employee relations, performance management, rewards & benefits, talent management and development, mobility and regulatory compliance. Assist and/or lead, as appropriate, with the development and deployment of programs, policies, procedures and guidelines to help align Airwallex team members with the strategic goals of the company, and the specific goals of the region. In a People Partner capacity, drive strategic workforce planning and talent development initiatives for the region that align with broader Airwallex goals. Ensuring programs are in place for all key capabilities within the portfolio and implement strategies, such as hiring and development to meet business needs. As part of the Workplace Experience portfolio, build a thriving culture and working environment that engages and inspires teams to achieve the company's vision in-line with our Operating Principles. Establish and maintain a highly competent and motivated People team that is effectively interconnected across the region through dedicated People Partners, exceptional Workplace Experience, and efficient People Operations. Collaborate and partner with our CoE People & Talent functions to achieve the desired outcomes of the business, considering the diverse needs of your stakeholders and peers. Who you are We're looking for people who meet the minimum qualifications for this role. The preferred qualifications are great to have, but are not mandatory. Minimum qualifications: Broad experience across the full spectrum of an HR function, including advising and influencing at Senior Executive levels. Significant experience working across cultures and in the EMEA region. Excellent leadership skills, high degree of emotional intelligence and resilience. Highly developed interpersonal skills - must be able to work with all levels of internal and external organizations and across cultures and countries. Proficient at dealing with complexity. Excellent communication and presentation skills, both written and oral. Preferred qualifications: Degree qualified in Business, Human Resources or similar, with min 10 years HR experience and 5+ year leadership experience. Relevant industry related experience and scope of responsibility. At Airwallex you'll have the ability to make an impact in a rapidly growing, global fintech. We want you to share in our success, which is why you'll be offered a competitive salary plus valuable equity within Airwallex. We also like to ensure we create the best environment for our people by providing a collaborative open office space with a fully stocked kitchen. We organize regular team building events and we give our people the freedom to be creative. Equal opportunity Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don't regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know. Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.
About Airwallex Airwallex is the only unified payments and financial platform for global businesses. Powered by our unique combination of proprietary infrastructure and software, we empower over 150,000 businesses worldwide - including Brex, Rippling, Navan, Qantas, SHEIN and many more - with fully integrated solutions to manage everything from business accounts, payments, spend management and treasury, to embedded finance at a global scale. Proudly founded in Melbourne, we have a team of over 1,700 of the brightest and most innovative people in tech across 26 offices around the globe. Valued at US$6.2 billion and backed by world-leading investors including Visa, Airtree, Blackbird, Sequoia, DST Global, Greenoaks, Salesforce Ventures, Lone Pine, and Square Peg, Airwallex is leading the charge in building the global payments and financial platform of the future. If you're ready to do the most ambitious work of your career, join us. What You'll Do We are seeking a highly skilled Business Continuity Management (BCM) Manager to lead and enhance our Business Continuity and Disaster Recovery (BC/DR) framework within our fintech organization. The BCM Manager will be responsible for developing, implementing, and maintaining policies, procedures, and strategies to ensure operational resilience, minimize risk, and safeguard critical processes in the event of disruptions. This role requires a deep understanding of financial services, regulatory compliance, and risk management principles. This role is based in our Singapore or Hong Kong office. Responsibilities: Business Continuity & Disaster Recovery Planning Develop, implement, and maintain the organization's Business Continuity Plan (BCP) and Disaster Recovery Plan (DRP) to ensure preparedness for potential disruptions. Conduct Business Impact Analyses (BIA) to identify key business processes, critical assets, and dependencies. Collaborate with IT, Operations, Risk, and Compliance teams to design and test disaster recovery solutions. Ensure BC/DR plans align with regulatory requirements (such as DORA, ISO 22301, and other relevant compliance frameworks for fintech firms). Risk Assessment & Incident Management Perform risk assessments to evaluate business continuity threats, vulnerabilities, and their potential impact on operations. Establish crisis management and incident response protocols, ensuring swift and effective business recovery. Lead post-incident reviews, analyzing incidents to improve response plans and reduce risks. Testing & Training Organize and conduct regular BCM exercises, including tabletop and full-scale BC/DR simulations, to evaluate the effectiveness of continuity plans. Provide training and awareness programs for employees to reinforce business continuity best practices. Maintain thorough documentation of test results, improvements, and compliance adherence. Continuously improve BCM strategies based on evolving fintech risks, regulations, and best practices. Regulatory Compliance & Reporting Ensure compliance with relevant financial regulations and industry standards (e.g., ISO 22301, FFIEC, DORA, SOX, GDPR). Serve as the primary BCM liaison with regulators, auditors, and key stakeholders, facilitating compliance audits and assessments. Prepare and present reports on BCM effectiveness, risks, and recommendations to senior management and the board. Who you are We're looking for people who meet the minimum qualifications for this role. The preferred qualifications are great to have, but are not mandatory. Minimum qualifications: Bachelor's or Master's degree in Business Continuity, Risk Management, IT, or a related field. 5+ years of experience in BCM, Disaster Recovery, Risk Management, or Operational Resilience, preferably in fintech, banking, or financial services. Strong knowledge of BCP frameworks, disaster recovery planning, and IT resilience strategies. Familiarity with regulatory requirements (e.g., ISO 22301, FFIEC, DORA, MAS TRM, GDPR). Ability to work cross-functionally with IT, Operations, Compliance, and Risk Management teams to strengthen organization-wide resilience. Equal opportunity Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don't regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know. Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.
Jun 27, 2025
Full time
About Airwallex Airwallex is the only unified payments and financial platform for global businesses. Powered by our unique combination of proprietary infrastructure and software, we empower over 150,000 businesses worldwide - including Brex, Rippling, Navan, Qantas, SHEIN and many more - with fully integrated solutions to manage everything from business accounts, payments, spend management and treasury, to embedded finance at a global scale. Proudly founded in Melbourne, we have a team of over 1,700 of the brightest and most innovative people in tech across 26 offices around the globe. Valued at US$6.2 billion and backed by world-leading investors including Visa, Airtree, Blackbird, Sequoia, DST Global, Greenoaks, Salesforce Ventures, Lone Pine, and Square Peg, Airwallex is leading the charge in building the global payments and financial platform of the future. If you're ready to do the most ambitious work of your career, join us. What You'll Do We are seeking a highly skilled Business Continuity Management (BCM) Manager to lead and enhance our Business Continuity and Disaster Recovery (BC/DR) framework within our fintech organization. The BCM Manager will be responsible for developing, implementing, and maintaining policies, procedures, and strategies to ensure operational resilience, minimize risk, and safeguard critical processes in the event of disruptions. This role requires a deep understanding of financial services, regulatory compliance, and risk management principles. This role is based in our Singapore or Hong Kong office. Responsibilities: Business Continuity & Disaster Recovery Planning Develop, implement, and maintain the organization's Business Continuity Plan (BCP) and Disaster Recovery Plan (DRP) to ensure preparedness for potential disruptions. Conduct Business Impact Analyses (BIA) to identify key business processes, critical assets, and dependencies. Collaborate with IT, Operations, Risk, and Compliance teams to design and test disaster recovery solutions. Ensure BC/DR plans align with regulatory requirements (such as DORA, ISO 22301, and other relevant compliance frameworks for fintech firms). Risk Assessment & Incident Management Perform risk assessments to evaluate business continuity threats, vulnerabilities, and their potential impact on operations. Establish crisis management and incident response protocols, ensuring swift and effective business recovery. Lead post-incident reviews, analyzing incidents to improve response plans and reduce risks. Testing & Training Organize and conduct regular BCM exercises, including tabletop and full-scale BC/DR simulations, to evaluate the effectiveness of continuity plans. Provide training and awareness programs for employees to reinforce business continuity best practices. Maintain thorough documentation of test results, improvements, and compliance adherence. Continuously improve BCM strategies based on evolving fintech risks, regulations, and best practices. Regulatory Compliance & Reporting Ensure compliance with relevant financial regulations and industry standards (e.g., ISO 22301, FFIEC, DORA, SOX, GDPR). Serve as the primary BCM liaison with regulators, auditors, and key stakeholders, facilitating compliance audits and assessments. Prepare and present reports on BCM effectiveness, risks, and recommendations to senior management and the board. Who you are We're looking for people who meet the minimum qualifications for this role. The preferred qualifications are great to have, but are not mandatory. Minimum qualifications: Bachelor's or Master's degree in Business Continuity, Risk Management, IT, or a related field. 5+ years of experience in BCM, Disaster Recovery, Risk Management, or Operational Resilience, preferably in fintech, banking, or financial services. Strong knowledge of BCP frameworks, disaster recovery planning, and IT resilience strategies. Familiarity with regulatory requirements (e.g., ISO 22301, FFIEC, DORA, MAS TRM, GDPR). Ability to work cross-functionally with IT, Operations, Compliance, and Risk Management teams to strengthen organization-wide resilience. Equal opportunity Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don't regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know. Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.
About Airwallex Airwallex is the only unified payments and financial platform for global businesses. Powered by our unique combination of proprietary infrastructure and software, we empower over 150,000 businesses worldwide - including Brex, Rippling, Navan, Qantas, SHEIN and many more - with fully integrated solutions to manage everything from business accounts, payments, spend management and treasury, to embedded finance at a global scale. Proudly founded in Melbourne, we have a team of over 1,700 of the brightest and most innovative people in tech across 26 offices around the globe. Valued at US$6.2 billion and backed by world-leading investors including Visa, Airtree, Blackbird, Sequoia, DST Global, Greenoaks, Salesforce Ventures, Lone Pine, and Square Peg, Airwallex is leading the charge in building the global payments and financial platform of the future. If you're ready to do the most ambitious work of your career, join us. Maternity cover - 9 month fixed term contract The Regulatory Compliance Manager, UK & ME will be a key member of the Global Regulatory Compliance Team at Airwallex, reporting to the Senior Director, Regulatory Compliance. This person will be responsible for the execution of the 2nd line of defence function and maintaining our licensing obligations in the United Kingdom and across the ME region. This role is based in our London office. What You'll Be Doing Regulatory liaison: Primary responsibility for reporting obligations relating to the maintenance of Airwallex licences in the UK, including quarterly, semi-annual, and annual financial and other reports, as required, and supporting similar activity throughout ME Prepare notifications and forms related to any and all reportable incidents and material changes to the company as required by the regulators Communicate and respond to all licence-related inquiries internally and from regulators and financial partners Licence maintenance and quality assurance Assist with the design and implementation of compliance testing and assurance program Identify opportunities for improved adherence to regulatory requirements and group standards, execute project plans to address any remediation/improvement efforts Support the business and other control and audit functions with projects that require 2nd line compliance input Manage escalation of material regulatory and compliance issues and queries affecting the business Organise and conduct inspections concerning possible non-compliance with regulation and established procedures and take measures necessary for further compliance Prepare and update internal handbooks to document compliance related information and obligations Training and awareness Provide compliance advice on the risks associated with new products, processes and services, on the risks associated with specific events, and on operating decisions Provide information and organise training for employees in areas related to compliance Maintain accessible regional compliance policies that are sufficient to meet local regulatory requirements and align with group policies Conduct regulatory horizon scanning, interpret and disseminate information to management and staff about regulatory changes, and adapt policies and processes accordingly What You'll Bring Bachelor's degree, a minimum of 6 years of experience in regulatory compliance in a traditional financial institution, legal/consulting firm, or combination of the above Experience in or with FinTechs is significant plus Familiarity with financial regulatory laws, rules, regulations and industry best practices in the UK Experience in dealing with the Financial Conduct Authority (experience with other financial services regulators in Europe) Familiarity with requirements in other EMEA jurisdictions is a plus (with experience in the the UAE, Israel, Netherlands or Lithuania, a significant plus) Experience with developing and/or maintaining a compliance program within a financial institution, preferably in respect of payments activity Proven track record of driving results and building effective relationships Strong writing and communications skills including the ability to articulate legal and regulatory obligations Superior attention to detail and accuracy Strong organisation and project management skills Ability to work in a fast-paced start-up environment by multitasking effortlessly and managing competing priorities under demanding deadlines Equal opportunity Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don't regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know. Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.
Jun 26, 2025
Full time
About Airwallex Airwallex is the only unified payments and financial platform for global businesses. Powered by our unique combination of proprietary infrastructure and software, we empower over 150,000 businesses worldwide - including Brex, Rippling, Navan, Qantas, SHEIN and many more - with fully integrated solutions to manage everything from business accounts, payments, spend management and treasury, to embedded finance at a global scale. Proudly founded in Melbourne, we have a team of over 1,700 of the brightest and most innovative people in tech across 26 offices around the globe. Valued at US$6.2 billion and backed by world-leading investors including Visa, Airtree, Blackbird, Sequoia, DST Global, Greenoaks, Salesforce Ventures, Lone Pine, and Square Peg, Airwallex is leading the charge in building the global payments and financial platform of the future. If you're ready to do the most ambitious work of your career, join us. Maternity cover - 9 month fixed term contract The Regulatory Compliance Manager, UK & ME will be a key member of the Global Regulatory Compliance Team at Airwallex, reporting to the Senior Director, Regulatory Compliance. This person will be responsible for the execution of the 2nd line of defence function and maintaining our licensing obligations in the United Kingdom and across the ME region. This role is based in our London office. What You'll Be Doing Regulatory liaison: Primary responsibility for reporting obligations relating to the maintenance of Airwallex licences in the UK, including quarterly, semi-annual, and annual financial and other reports, as required, and supporting similar activity throughout ME Prepare notifications and forms related to any and all reportable incidents and material changes to the company as required by the regulators Communicate and respond to all licence-related inquiries internally and from regulators and financial partners Licence maintenance and quality assurance Assist with the design and implementation of compliance testing and assurance program Identify opportunities for improved adherence to regulatory requirements and group standards, execute project plans to address any remediation/improvement efforts Support the business and other control and audit functions with projects that require 2nd line compliance input Manage escalation of material regulatory and compliance issues and queries affecting the business Organise and conduct inspections concerning possible non-compliance with regulation and established procedures and take measures necessary for further compliance Prepare and update internal handbooks to document compliance related information and obligations Training and awareness Provide compliance advice on the risks associated with new products, processes and services, on the risks associated with specific events, and on operating decisions Provide information and organise training for employees in areas related to compliance Maintain accessible regional compliance policies that are sufficient to meet local regulatory requirements and align with group policies Conduct regulatory horizon scanning, interpret and disseminate information to management and staff about regulatory changes, and adapt policies and processes accordingly What You'll Bring Bachelor's degree, a minimum of 6 years of experience in regulatory compliance in a traditional financial institution, legal/consulting firm, or combination of the above Experience in or with FinTechs is significant plus Familiarity with financial regulatory laws, rules, regulations and industry best practices in the UK Experience in dealing with the Financial Conduct Authority (experience with other financial services regulators in Europe) Familiarity with requirements in other EMEA jurisdictions is a plus (with experience in the the UAE, Israel, Netherlands or Lithuania, a significant plus) Experience with developing and/or maintaining a compliance program within a financial institution, preferably in respect of payments activity Proven track record of driving results and building effective relationships Strong writing and communications skills including the ability to articulate legal and regulatory obligations Superior attention to detail and accuracy Strong organisation and project management skills Ability to work in a fast-paced start-up environment by multitasking effortlessly and managing competing priorities under demanding deadlines Equal opportunity Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don't regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know. Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.
About Airwallex Airwallex is the only unified payments and financial platform for global businesses. Powered by our unique combination of proprietary infrastructure and software, we empower over 100,000 businesses worldwide - including Brex, Rippling, Navan, Qantas, SHEIN and many more - with fully integrated solutions to manage everything from business accounts, payments, spend management and treasury, to embedded finance at a global scale. Proudly founded in Melbourne, we have a team of over 1,500 of the brightest and most innovative people in tech located across more than 20 offices across the globe. Valued at US$5.6 billion and backed by world-leading investors including Sequoia, Lone Pine, Greenoaks, DST Global, Salesforce Ventures and Mastercard, Airwallex is leading the charge in building the global payments and financial platform of the future. If you're ready to do the most ambitious work of your career, join us. About the role This is a unique opportunity to really drive the future of Airwallex in EMEA as an experienced Head of Enterprise Sales. In this role you will have the responsibility of driving our EU expansion plans whilst owning the full sales cycle as you build and maintain relationships with new and existing strategic clients. You are an adept salesperson, capable of engaging in business-level and technical conversations at multiple levels of the organization, including the C-Suite as well as functional leaders. You are capable of initiating these conversations and leading the deal to conclusion with large companies. You have an in-depth understanding of the buyer journey and can lead a complex, multi-party sale in a highly consultative manner, deeply understanding their strategy and how Airwallex can be a critical component of that. You are used to building value in competitive situations and enjoy working on products that require deep product understanding, combined with technical knowledge. Finally, you enjoy building - you like to actively participate in the development of our sales process, the articulation of our value proposition, and the creation of key tools and assets. What you'll be doing Target enterprise and strategic business opportunities for Airwallex across high growth technology segments, identifying pain points and providing solutions Develop impactful, strategic sales plans for your target accounts and identify required resources Drive internal relationships with pre-sales resources and/or partner managers to develop the right solution for the users Manage a full and complex sales cycle from lead development through to close and launch Develop relationships with executive stakeholders both new and existing clients Work with company leaders from multiple functions (e.g., Engineering, Product, Legal and Finance) to lead complex product workshops and financial analyses Lead and contribute to team projects to develop and refine our sales process Engage with Product and Engineering teams to help drive product strategy Utilise Salesforce for end to end pipeline management by building strong working relationships with the various sales teams and field marketing teams What you'll need 8+ years of enterprise sales experience, preferably selling a technical or API product, with a track record of multi year top performance Ability to understand technical requirements and craft solutions across multiple products Ability to develop and execute account plans spanning multiple business units across complex organizations Strong presentation skills, particularly for in-person meetings with multiple stakeholders Proven ability to lead complex negotiations involving bespoke commercial agreements Superior verbal and written communication skills Ability to operate in a highly ambiguous and fast-paced environment Strong interest in technology and a deep understanding of space At Airwallex you'll have the ability to make an impact in a rapidly growing, global fintech. We want you to share in our success, which is why you'll be offered a competitive salary plus valuable equity within Airwallex. We also like to ensure we create the best environment for our people by providing a collaborative open office space with a fully stocked kitchen. We organize regular team building events and we give our people the freedom to be creative. Equal opportunity Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don't regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know. Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.
Feb 19, 2025
Full time
About Airwallex Airwallex is the only unified payments and financial platform for global businesses. Powered by our unique combination of proprietary infrastructure and software, we empower over 100,000 businesses worldwide - including Brex, Rippling, Navan, Qantas, SHEIN and many more - with fully integrated solutions to manage everything from business accounts, payments, spend management and treasury, to embedded finance at a global scale. Proudly founded in Melbourne, we have a team of over 1,500 of the brightest and most innovative people in tech located across more than 20 offices across the globe. Valued at US$5.6 billion and backed by world-leading investors including Sequoia, Lone Pine, Greenoaks, DST Global, Salesforce Ventures and Mastercard, Airwallex is leading the charge in building the global payments and financial platform of the future. If you're ready to do the most ambitious work of your career, join us. About the role This is a unique opportunity to really drive the future of Airwallex in EMEA as an experienced Head of Enterprise Sales. In this role you will have the responsibility of driving our EU expansion plans whilst owning the full sales cycle as you build and maintain relationships with new and existing strategic clients. You are an adept salesperson, capable of engaging in business-level and technical conversations at multiple levels of the organization, including the C-Suite as well as functional leaders. You are capable of initiating these conversations and leading the deal to conclusion with large companies. You have an in-depth understanding of the buyer journey and can lead a complex, multi-party sale in a highly consultative manner, deeply understanding their strategy and how Airwallex can be a critical component of that. You are used to building value in competitive situations and enjoy working on products that require deep product understanding, combined with technical knowledge. Finally, you enjoy building - you like to actively participate in the development of our sales process, the articulation of our value proposition, and the creation of key tools and assets. What you'll be doing Target enterprise and strategic business opportunities for Airwallex across high growth technology segments, identifying pain points and providing solutions Develop impactful, strategic sales plans for your target accounts and identify required resources Drive internal relationships with pre-sales resources and/or partner managers to develop the right solution for the users Manage a full and complex sales cycle from lead development through to close and launch Develop relationships with executive stakeholders both new and existing clients Work with company leaders from multiple functions (e.g., Engineering, Product, Legal and Finance) to lead complex product workshops and financial analyses Lead and contribute to team projects to develop and refine our sales process Engage with Product and Engineering teams to help drive product strategy Utilise Salesforce for end to end pipeline management by building strong working relationships with the various sales teams and field marketing teams What you'll need 8+ years of enterprise sales experience, preferably selling a technical or API product, with a track record of multi year top performance Ability to understand technical requirements and craft solutions across multiple products Ability to develop and execute account plans spanning multiple business units across complex organizations Strong presentation skills, particularly for in-person meetings with multiple stakeholders Proven ability to lead complex negotiations involving bespoke commercial agreements Superior verbal and written communication skills Ability to operate in a highly ambiguous and fast-paced environment Strong interest in technology and a deep understanding of space At Airwallex you'll have the ability to make an impact in a rapidly growing, global fintech. We want you to share in our success, which is why you'll be offered a competitive salary plus valuable equity within Airwallex. We also like to ensure we create the best environment for our people by providing a collaborative open office space with a fully stocked kitchen. We organize regular team building events and we give our people the freedom to be creative. Equal opportunity Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don't regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know. Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.
About Airwallex Airwallex is the only unified payments and financial platform for global businesses. Powered by our unique combination of proprietary infrastructure and software, we empower over 100,000 businesses worldwide - including Brex, Rippling, Navan, Qantas, SHEIN and many more - with fully integrated solutions to manage everything from business accounts, payments, spend management and treasury, to embedded finance at a global scale. Proudly founded in Melbourne, we have a team of over 1,500 of the brightest and most innovative people in tech located across more than 20 offices across the globe. Valued at US$5.6 billion and backed by world-leading investors including Sequoia, Lone Pine, Greenoaks, DST Global, Salesforce Ventures and Mastercard, Airwallex is leading the charge in building the global payments and financial platform of the future. If you're ready to do the most ambitious work of your career, join us. About the team The Legal, Risk & Compliance (LRC) team at Airwallex is a collaborative group of legal minds and risk management experts. We're passionate about safeguarding Airwallex's operations, fostering a culture of compliance and ethical conduct, and ensuring we navigate the global financial landscape with integrity. We provide expert guidance and support to all areas of the business, proactively identifying, mitigating, and managing legal and financial risks. What you'll do As Director, Regulatory Legal reponsible for the rapidly expanding EMEA region, you will be a valuable member of the global legal and compliance leadership team and will help our rapidly growing EMEA business navigate increasingly complex regulatory landscapes. You will be supporting our regulatory strategy and advising on complex regulatory issues in the The United Kingdom, Europe and The MIddle-East. You will also be responsible for ensuring we are compliant with our licensing and other regulatory requirements by implementing appropriate measures and controls. This dynamic role is ideal for someone who enjoys wearing multiple hats and solving complex issues for our clients, is detail oriented, willing to take on challenges and changes, obsessively curious and intellectually honest, thrives on taking actions and delivering impactful results, and aims to inspire and be inspired. This role is based in London or Amsterdam. Responsibilities: Advise internal stakeholders on a broad range of regulatory matters throughout the EMEA region Find ways to mitigate legal and regulatory risks while progressing business objectives Support license maintenance activities including management of regulatory reports, requests for information, and regulatory exams Review and update manuals, policies and procedures to ensure compliance with laws and regulations in the regions in which AWX operates while identifying opportunities to create efficiencies Manage and continue to grow the regional Airwallex counsel team across multiple jurisdictions Support and devise optimal paths to market to support Airwallex expansion activities Support government relations outreach to legislators and regulatory agencies Who you are We're looking for people who meet the minimum requirements for this role. The preferred qualifications are great to have, but are not mandatory. Minimum qualifications: Qualified lawyer with 10+ years of post-qualification experience Strong regulatory experience gained in the fintech industry, reputable law firms or financial institutions Sound knowledge of the financial services regulatory environment Strong stakeholder management skills and ability to deal with a range of internal and external stakeholders Proactive, results-driven, and take ownership of your work Ability to multi-task and a team player with strong communication skills Strong drafting skills Preferred qualifications: Experience working with stakeholders across the globe and on cross-border payments issues Experience advising on consumer regulatory matters Foreign language knowledge is a plus (French, Dutch and/or Arabic) Equal opportunity Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don't regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know. Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.
Feb 18, 2025
Full time
About Airwallex Airwallex is the only unified payments and financial platform for global businesses. Powered by our unique combination of proprietary infrastructure and software, we empower over 100,000 businesses worldwide - including Brex, Rippling, Navan, Qantas, SHEIN and many more - with fully integrated solutions to manage everything from business accounts, payments, spend management and treasury, to embedded finance at a global scale. Proudly founded in Melbourne, we have a team of over 1,500 of the brightest and most innovative people in tech located across more than 20 offices across the globe. Valued at US$5.6 billion and backed by world-leading investors including Sequoia, Lone Pine, Greenoaks, DST Global, Salesforce Ventures and Mastercard, Airwallex is leading the charge in building the global payments and financial platform of the future. If you're ready to do the most ambitious work of your career, join us. About the team The Legal, Risk & Compliance (LRC) team at Airwallex is a collaborative group of legal minds and risk management experts. We're passionate about safeguarding Airwallex's operations, fostering a culture of compliance and ethical conduct, and ensuring we navigate the global financial landscape with integrity. We provide expert guidance and support to all areas of the business, proactively identifying, mitigating, and managing legal and financial risks. What you'll do As Director, Regulatory Legal reponsible for the rapidly expanding EMEA region, you will be a valuable member of the global legal and compliance leadership team and will help our rapidly growing EMEA business navigate increasingly complex regulatory landscapes. You will be supporting our regulatory strategy and advising on complex regulatory issues in the The United Kingdom, Europe and The MIddle-East. You will also be responsible for ensuring we are compliant with our licensing and other regulatory requirements by implementing appropriate measures and controls. This dynamic role is ideal for someone who enjoys wearing multiple hats and solving complex issues for our clients, is detail oriented, willing to take on challenges and changes, obsessively curious and intellectually honest, thrives on taking actions and delivering impactful results, and aims to inspire and be inspired. This role is based in London or Amsterdam. Responsibilities: Advise internal stakeholders on a broad range of regulatory matters throughout the EMEA region Find ways to mitigate legal and regulatory risks while progressing business objectives Support license maintenance activities including management of regulatory reports, requests for information, and regulatory exams Review and update manuals, policies and procedures to ensure compliance with laws and regulations in the regions in which AWX operates while identifying opportunities to create efficiencies Manage and continue to grow the regional Airwallex counsel team across multiple jurisdictions Support and devise optimal paths to market to support Airwallex expansion activities Support government relations outreach to legislators and regulatory agencies Who you are We're looking for people who meet the minimum requirements for this role. The preferred qualifications are great to have, but are not mandatory. Minimum qualifications: Qualified lawyer with 10+ years of post-qualification experience Strong regulatory experience gained in the fintech industry, reputable law firms or financial institutions Sound knowledge of the financial services regulatory environment Strong stakeholder management skills and ability to deal with a range of internal and external stakeholders Proactive, results-driven, and take ownership of your work Ability to multi-task and a team player with strong communication skills Strong drafting skills Preferred qualifications: Experience working with stakeholders across the globe and on cross-border payments issues Experience advising on consumer regulatory matters Foreign language knowledge is a plus (French, Dutch and/or Arabic) Equal opportunity Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don't regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know. Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.
About Airwallex Airwallex is the only unified payments and financial platform for global businesses. Powered by our unique combination of proprietary infrastructure and software, we empower over 100,000 businesses worldwide - including Brex, Rippling, Navan, Qantas, SHEIN and many more - with fully integrated solutions to manage everything from business accounts, payments, spend management and treasury, to embedded finance at a global scale. Proudly founded in Melbourne, we have a team of over 1,500 of the brightest and most innovative people in tech located across more than 20 offices across the globe. Valued at US$5.6 billion and backed by world-leading investors including Sequoia, Lone Pine, Greenoaks, DST Global, Salesforce Ventures and Mastercard, Airwallex is leading the charge in building the global payments and financial platform of the future. If you're ready to do the most ambitious work of your career, join us. About the team The Strategy & Operations team at Airwallex plays a pivotal role in driving the company's overall growth and efficiency. We are a collaborative group of analysts, strategists, and operational experts passionate about translating vision into action. We leverage data insights, sharp problem-solving skills, and a deep understanding of the business to optimize processes, identify growth opportunities, and ensure Airwallex operates efficiently and effectively at scale. What you'll do As part of the CEO office, you'll be responsible for working closely with the executive team to drive key strategic initiatives worldwide. You are a self-starter and independent thinker with exceptional analytical and communication skills. You can handle highly sensitive and confidential information while supporting a rapidly changing organization. This role is based in London. Responsibilities: Facilitate and manage selected cross-functional deep dives and special projects on business gaps/cases issued by the CEO, whether focused on revenue growth, cost optimization, organizational effectiveness, M&A, etc. Manage cross-functional stakeholders to ensure they are well-informed of their roles in each project, negotiate timelines, and ensure timely completion of deliverables. Prepare and update materials for business reviews and related activities, highlighting progress toward goals, key risks, and dependencies. Be a sounding board to working-level project teams and/or stakeholders, with objectives to resolve inefficiencies and roadblocks and keep the projects within their agreed timelines. Take a data-driven approach to ensure the overall healthiness of the organization. Work across functions to deliver IPO readiness. Who you are We're looking for people who meet the minimum qualifications for this role. The preferred qualifications are excellent to have but not mandatory. Minimum qualifications: 8+ years of experience, preferably with a fast-growing tech startup or top-tier strategy/management consulting or equivalent. Strong analytical and problem-solving skills are essential. Exceptional stakeholder management and influencing skills. Self-starter that can identify and prioritize opportunities to focus on. Excellent written and verbal communication and presentation skills. Technology, financial services, and/or experience in a high-growth environment is advantageous. Bachelor's degree or equivalent. Preferred qualifications: Someone who enjoys 'getting things done' and finds ways to drive tangible outcomes. A strategic thinker and analytical in your approach to developing strategies. Success-oriented and hold yourself accountable for delivering key outcomes. Someone who works collaboratively with people at all levels and across functions and cultures. Someone with the ability to synthesize and communicate in a simple but effective manner. MBA qualification would be a plus. Equal opportunity Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don't regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.
Feb 17, 2025
Full time
About Airwallex Airwallex is the only unified payments and financial platform for global businesses. Powered by our unique combination of proprietary infrastructure and software, we empower over 100,000 businesses worldwide - including Brex, Rippling, Navan, Qantas, SHEIN and many more - with fully integrated solutions to manage everything from business accounts, payments, spend management and treasury, to embedded finance at a global scale. Proudly founded in Melbourne, we have a team of over 1,500 of the brightest and most innovative people in tech located across more than 20 offices across the globe. Valued at US$5.6 billion and backed by world-leading investors including Sequoia, Lone Pine, Greenoaks, DST Global, Salesforce Ventures and Mastercard, Airwallex is leading the charge in building the global payments and financial platform of the future. If you're ready to do the most ambitious work of your career, join us. About the team The Strategy & Operations team at Airwallex plays a pivotal role in driving the company's overall growth and efficiency. We are a collaborative group of analysts, strategists, and operational experts passionate about translating vision into action. We leverage data insights, sharp problem-solving skills, and a deep understanding of the business to optimize processes, identify growth opportunities, and ensure Airwallex operates efficiently and effectively at scale. What you'll do As part of the CEO office, you'll be responsible for working closely with the executive team to drive key strategic initiatives worldwide. You are a self-starter and independent thinker with exceptional analytical and communication skills. You can handle highly sensitive and confidential information while supporting a rapidly changing organization. This role is based in London. Responsibilities: Facilitate and manage selected cross-functional deep dives and special projects on business gaps/cases issued by the CEO, whether focused on revenue growth, cost optimization, organizational effectiveness, M&A, etc. Manage cross-functional stakeholders to ensure they are well-informed of their roles in each project, negotiate timelines, and ensure timely completion of deliverables. Prepare and update materials for business reviews and related activities, highlighting progress toward goals, key risks, and dependencies. Be a sounding board to working-level project teams and/or stakeholders, with objectives to resolve inefficiencies and roadblocks and keep the projects within their agreed timelines. Take a data-driven approach to ensure the overall healthiness of the organization. Work across functions to deliver IPO readiness. Who you are We're looking for people who meet the minimum qualifications for this role. The preferred qualifications are excellent to have but not mandatory. Minimum qualifications: 8+ years of experience, preferably with a fast-growing tech startup or top-tier strategy/management consulting or equivalent. Strong analytical and problem-solving skills are essential. Exceptional stakeholder management and influencing skills. Self-starter that can identify and prioritize opportunities to focus on. Excellent written and verbal communication and presentation skills. Technology, financial services, and/or experience in a high-growth environment is advantageous. Bachelor's degree or equivalent. Preferred qualifications: Someone who enjoys 'getting things done' and finds ways to drive tangible outcomes. A strategic thinker and analytical in your approach to developing strategies. Success-oriented and hold yourself accountable for delivering key outcomes. Someone who works collaboratively with people at all levels and across functions and cultures. Someone with the ability to synthesize and communicate in a simple but effective manner. MBA qualification would be a plus. Equal opportunity Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don't regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.
About Airwallex Airwallex is the only unified payments and financial platform for global businesses. Powered by our unique combination of proprietary infrastructure and software, we empower over 100,000 businesses worldwide - including Brex, Rippling, Navan, Qantas, SHEIN and many more - with fully integrated solutions to manage everything from business accounts, payments, spend management and treasury, to embedded finance at a global scale. Proudly founded in Melbourne, we have a team of over 1,500 of the brightest and most innovative people in tech located across more than 20 offices across the globe. Valued at US$5.6 billion and backed by world-leading investors including Sequoia, Lone Pine, Greenoaks, DST Global, Salesforce Ventures and Mastercard, Airwallex is leading the charge in building the global payments and financial platform of the future. If you're ready to do the most ambitious work of your career, join us. Role Overview The Enterprise Account Manager role is a key sales role at Airwallex as we continue to rapidly grow in EMEA. This role will work with our platform team on our most exciting clients through the API implementation, go-live and post-go-live phases. You will work cross-functionally, engaging with many teams across the Airwallex family including sales, product, engineering, marketing, finance and strategy. Furthermore, you are a technology-minded, Fintech enthusiast who is driven by learning the ins and outs of our platform so that you are equipped with the knowledge to solve complex problems. This will allow you to work with customers to understand their needs and how Airwallex can further add value to their business. You will: Take a consultative approach with customers to ensure solutions provided suit their unique business needs. Build relationships with internal stakeholders to manage and optimise a complex sales cycle. Project manage complex customer projects across a number of technical and non-technical domains. Be proactive in identifying and solving client challenges. Achieve and exceed sales target volumes and revenues. Report weekly and monthly performance against KPIs, metrics and targets. Ensure the best customer experience and on-boarding process for new customers. Minimum Requirements: You have at least 5 years of experience managing complex technology sales to enterprise accounts (advantageous if this is in fintech). You are a relationship builder - you build meaningful, collaborative relationships with all people that you work with, both internally and externally. You can speak to anyone - you should have exceptional communication skills and be comfortable conversing with people of all backgrounds and domains. You are a problem solver - you look for creative solutions and understand new products and ask the right questions before figuring out a solution. You can easily simplify complexity for others. You want to build something great - you should be resilient, driven, creative, patient (and demanding!), adaptable and work well under pressure. You are success-oriented and hold yourself accountable for delivering key outcomes, including KPIs and revenue targets. You are technically minded and have prior experience working in API sales or account management for a similar organisation. At Airwallex you'll have the ability to make an impact in a rapidly growing, global fintech. We want you to share in our success, which is why you'll be offered a competitive salary plus valuable equity within Airwallex. We also like to ensure we create the best environment for our people by providing a collaborative open office space with a fully stocked kitchen. We organise regular team-building events and we give our people the freedom to be creative. Equal opportunity Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don't regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.
Feb 13, 2025
Full time
About Airwallex Airwallex is the only unified payments and financial platform for global businesses. Powered by our unique combination of proprietary infrastructure and software, we empower over 100,000 businesses worldwide - including Brex, Rippling, Navan, Qantas, SHEIN and many more - with fully integrated solutions to manage everything from business accounts, payments, spend management and treasury, to embedded finance at a global scale. Proudly founded in Melbourne, we have a team of over 1,500 of the brightest and most innovative people in tech located across more than 20 offices across the globe. Valued at US$5.6 billion and backed by world-leading investors including Sequoia, Lone Pine, Greenoaks, DST Global, Salesforce Ventures and Mastercard, Airwallex is leading the charge in building the global payments and financial platform of the future. If you're ready to do the most ambitious work of your career, join us. Role Overview The Enterprise Account Manager role is a key sales role at Airwallex as we continue to rapidly grow in EMEA. This role will work with our platform team on our most exciting clients through the API implementation, go-live and post-go-live phases. You will work cross-functionally, engaging with many teams across the Airwallex family including sales, product, engineering, marketing, finance and strategy. Furthermore, you are a technology-minded, Fintech enthusiast who is driven by learning the ins and outs of our platform so that you are equipped with the knowledge to solve complex problems. This will allow you to work with customers to understand their needs and how Airwallex can further add value to their business. You will: Take a consultative approach with customers to ensure solutions provided suit their unique business needs. Build relationships with internal stakeholders to manage and optimise a complex sales cycle. Project manage complex customer projects across a number of technical and non-technical domains. Be proactive in identifying and solving client challenges. Achieve and exceed sales target volumes and revenues. Report weekly and monthly performance against KPIs, metrics and targets. Ensure the best customer experience and on-boarding process for new customers. Minimum Requirements: You have at least 5 years of experience managing complex technology sales to enterprise accounts (advantageous if this is in fintech). You are a relationship builder - you build meaningful, collaborative relationships with all people that you work with, both internally and externally. You can speak to anyone - you should have exceptional communication skills and be comfortable conversing with people of all backgrounds and domains. You are a problem solver - you look for creative solutions and understand new products and ask the right questions before figuring out a solution. You can easily simplify complexity for others. You want to build something great - you should be resilient, driven, creative, patient (and demanding!), adaptable and work well under pressure. You are success-oriented and hold yourself accountable for delivering key outcomes, including KPIs and revenue targets. You are technically minded and have prior experience working in API sales or account management for a similar organisation. At Airwallex you'll have the ability to make an impact in a rapidly growing, global fintech. We want you to share in our success, which is why you'll be offered a competitive salary plus valuable equity within Airwallex. We also like to ensure we create the best environment for our people by providing a collaborative open office space with a fully stocked kitchen. We organise regular team-building events and we give our people the freedom to be creative. Equal opportunity Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don't regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.
About Airwallex Airwallex is the only unified payments and financial platform for global businesses. Powered by our unique combination of proprietary infrastructure and software, we empower over 100,000 businesses worldwide with fully integrated solutions to manage everything from business accounts, payments, spend management and treasury, to embedded finance at a global scale. Proudly founded in Melbourne, we have a team of over 1,500 of the brightest and most innovative people in tech located across more than 20 offices across the globe. Valued at US$5.6 billion and backed by world-leading investors, Airwallex is leading the charge in building the global payments and financial platform of the future. If you're ready to do the most ambitious work of your career, join us. The People & Talent team at Airwallex is dedicated to attracting and developing the brightest and most ambitious minds to drive our company forward. We are a global, vibrant, and dynamic team with a focus on creating a positive and inclusive work environment that fosters growth and innovation. As a key player reporting directly to the VP People & Talent, you will take the helm of our dynamic People team located across EMEA. You will be critical in enabling our ability to grow our operations and build our employee communities alongside our senior leadership. This role will be based in London and will require the maturity and agility to partner with global senior leadership as well as the EMEA regional leadership. You and your team will provide end to end functional leadership including implementation of People initiatives that enable the delivery of the group strategy and business plans of the EMEA locations for Airwallex. What you'll do As a key player reporting directly to the VP People & Talent, you will take the helm of our dynamic People team located across the UK, Lithuania, Netherlands, Israel and France. You will be critical in enabling our ability to grow our operations and build our employee communities alongside our senior leadership. Responsibilities: Provide leadership, consulting and coaching to the EMEA leaders across all areas of People function including recruitment, employee relations, performance management, rewards & benefits, talent management and development, mobility and regulatory compliance. Assist and/or lead, as appropriate, with the development and deployment of programs, policies, procedures and guidelines to help align Airwallex team members with the strategic goals of the company, and the specific goals of the region. In a People Partner capacity, drive strategic workforce planning and talent development initiatives for the region that align with broader Airwallex goals. Build a thriving culture and working environment that engages and inspires teams to achieve the company's vision. Establish and maintain a highly competent and motivated People team that is effectively interconnected across the region. Collaborate and partner with our CoE People & Talent functions to achieve the desired outcomes of the business. Who you are We're looking for people who meet the minimum qualifications for this role. The preferred qualifications are great to have, but are not mandatory. Minimum qualifications: Broad experience across the full spectrum of an HR function, including advising and influencing at Senior Executive levels. Significant experience working across cultures and in the EMEA region. Excellent leadership skills, high degree of emotional intelligence and resilience. Highly developed interpersonal skills. Proficient at dealing with complexity. Excellent communication and presentation skills, both written and oral. Preferred qualifications: Degree qualified in Business, Human Resources or similar, with min 10 years HR experience and 5+ year leadership experience. Relevant industry related experience and scope of responsibility. At Airwallex you'll have the ability to make an impact in a rapidly growing, global fintech. We offer a competitive salary plus valuable equity within Airwallex. We also provide a collaborative open office space with a fully stocked kitchen and regular team building events. Equal opportunity Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent.
Feb 03, 2025
Full time
About Airwallex Airwallex is the only unified payments and financial platform for global businesses. Powered by our unique combination of proprietary infrastructure and software, we empower over 100,000 businesses worldwide with fully integrated solutions to manage everything from business accounts, payments, spend management and treasury, to embedded finance at a global scale. Proudly founded in Melbourne, we have a team of over 1,500 of the brightest and most innovative people in tech located across more than 20 offices across the globe. Valued at US$5.6 billion and backed by world-leading investors, Airwallex is leading the charge in building the global payments and financial platform of the future. If you're ready to do the most ambitious work of your career, join us. The People & Talent team at Airwallex is dedicated to attracting and developing the brightest and most ambitious minds to drive our company forward. We are a global, vibrant, and dynamic team with a focus on creating a positive and inclusive work environment that fosters growth and innovation. As a key player reporting directly to the VP People & Talent, you will take the helm of our dynamic People team located across EMEA. You will be critical in enabling our ability to grow our operations and build our employee communities alongside our senior leadership. This role will be based in London and will require the maturity and agility to partner with global senior leadership as well as the EMEA regional leadership. You and your team will provide end to end functional leadership including implementation of People initiatives that enable the delivery of the group strategy and business plans of the EMEA locations for Airwallex. What you'll do As a key player reporting directly to the VP People & Talent, you will take the helm of our dynamic People team located across the UK, Lithuania, Netherlands, Israel and France. You will be critical in enabling our ability to grow our operations and build our employee communities alongside our senior leadership. Responsibilities: Provide leadership, consulting and coaching to the EMEA leaders across all areas of People function including recruitment, employee relations, performance management, rewards & benefits, talent management and development, mobility and regulatory compliance. Assist and/or lead, as appropriate, with the development and deployment of programs, policies, procedures and guidelines to help align Airwallex team members with the strategic goals of the company, and the specific goals of the region. In a People Partner capacity, drive strategic workforce planning and talent development initiatives for the region that align with broader Airwallex goals. Build a thriving culture and working environment that engages and inspires teams to achieve the company's vision. Establish and maintain a highly competent and motivated People team that is effectively interconnected across the region. Collaborate and partner with our CoE People & Talent functions to achieve the desired outcomes of the business. Who you are We're looking for people who meet the minimum qualifications for this role. The preferred qualifications are great to have, but are not mandatory. Minimum qualifications: Broad experience across the full spectrum of an HR function, including advising and influencing at Senior Executive levels. Significant experience working across cultures and in the EMEA region. Excellent leadership skills, high degree of emotional intelligence and resilience. Highly developed interpersonal skills. Proficient at dealing with complexity. Excellent communication and presentation skills, both written and oral. Preferred qualifications: Degree qualified in Business, Human Resources or similar, with min 10 years HR experience and 5+ year leadership experience. Relevant industry related experience and scope of responsibility. At Airwallex you'll have the ability to make an impact in a rapidly growing, global fintech. We offer a competitive salary plus valuable equity within Airwallex. We also provide a collaborative open office space with a fully stocked kitchen and regular team building events. Equal opportunity Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent.
About Airwallex Airwallex is the only unified payments and financial platform for global businesses. Powered by our unique combination of proprietary infrastructure and software, we empower over 100,000 businesses worldwide - including Brex, Rippling, Navan, Qantas, SHEIN and many more - with fully integrated solutions to manage everything from business accounts, payments, spend management and treasury, to embedded finance at a global scale. Proudly founded in Melbourne, we have a team of over 1,500 of the brightest and most innovative people in tech located across more than 20 offices across the globe. Valued at US$5.6 billion and backed by world-leading investors including Sequoia, Lone Pine, Greenoaks, DST Global, Salesforce Ventures and Mastercard, Airwallex is leading the charge in building the global payments and financial platform of the future. If you're ready to do the most ambitious work of your career, join us. About the team The Marketing team at Airwallex drives brand awareness and customer engagement through innovative and strategic campaigns. We work to communicate the value of our financial solutions, attract new customers, and strengthen relationships with existing ones. By leveraging data-driven insights and creative strategies, we ensure Airwallex stands out in a competitive market. Our team is passionate about telling the Airwallex story and supporting the company's growth and success. What you'll do Airwallex is looking for a Senior Product Marketing Manager, who will play a pivotal role in bridging the gap between our customers, commercial and product teams. This role is pivotal in delivering consistency and simplicity in our product positioning in the market, in addition to driving success in our product launches and go-to-market. This role will have a focus on our spend management suite of products including expense management, bill pay, accounting integrations and many more products on the roadmap. This role is based in Singapore. Responsibilities: Strategize: Develop a deep understanding of our customers, needs, competitors and Airwallex's unique edge to develop our value proposition. Product Feature Launch: Plan and drive an effective launch strategy / plan across sales, marketing, pricing and operations to bring our value proposition to life for new features and products. Position: Define, test and refine our global product positioning, messaging and value proposition in collaboration with product, sales and marketing teams. Build: Deliver a compelling, end-to-end customer experience across our touch points alongside sales, marketing and operations - across our website, emails, content, decks and more. Analyze: Leverage qualitative and quantitative insights across channels, customers and product to test hypothesis and make data-backed decisions. Influence: Work cross-functionally across our global and regional strategy, product, sales and marketing teams to drive global impact. Who you are We're looking for people who meet the minimum qualifications for this role. The preferred qualifications are great to have, but are not mandatory. Minimum qualifications: 8+ years of experience with part of that in a product marketing or product strategy function at a fast growing tech company. Strong written and spoken communication skills - you're able to articulate complex concepts in a simple way. Self-starter that can identify and prioritize opportunities to focus on - You are willing to roll up sleeves and go deep into the assigned problem. Track record of collaborating and driving impact across cross-functional teams - You can effectively partner with sales, operations, design, marketing, product and data analytics. Experience using analytical tools such as Excel, Looker, Google Analytics or others. Technology, financial services and experience in a high growth environment is good to have. Bachelor's degree or equivalent. Preferred qualifications: FinTech or Payments experience. Familiarity with startup environments. Global marketing experience. Equal opportunity Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don't regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.
Jan 26, 2025
Full time
About Airwallex Airwallex is the only unified payments and financial platform for global businesses. Powered by our unique combination of proprietary infrastructure and software, we empower over 100,000 businesses worldwide - including Brex, Rippling, Navan, Qantas, SHEIN and many more - with fully integrated solutions to manage everything from business accounts, payments, spend management and treasury, to embedded finance at a global scale. Proudly founded in Melbourne, we have a team of over 1,500 of the brightest and most innovative people in tech located across more than 20 offices across the globe. Valued at US$5.6 billion and backed by world-leading investors including Sequoia, Lone Pine, Greenoaks, DST Global, Salesforce Ventures and Mastercard, Airwallex is leading the charge in building the global payments and financial platform of the future. If you're ready to do the most ambitious work of your career, join us. About the team The Marketing team at Airwallex drives brand awareness and customer engagement through innovative and strategic campaigns. We work to communicate the value of our financial solutions, attract new customers, and strengthen relationships with existing ones. By leveraging data-driven insights and creative strategies, we ensure Airwallex stands out in a competitive market. Our team is passionate about telling the Airwallex story and supporting the company's growth and success. What you'll do Airwallex is looking for a Senior Product Marketing Manager, who will play a pivotal role in bridging the gap between our customers, commercial and product teams. This role is pivotal in delivering consistency and simplicity in our product positioning in the market, in addition to driving success in our product launches and go-to-market. This role will have a focus on our spend management suite of products including expense management, bill pay, accounting integrations and many more products on the roadmap. This role is based in Singapore. Responsibilities: Strategize: Develop a deep understanding of our customers, needs, competitors and Airwallex's unique edge to develop our value proposition. Product Feature Launch: Plan and drive an effective launch strategy / plan across sales, marketing, pricing and operations to bring our value proposition to life for new features and products. Position: Define, test and refine our global product positioning, messaging and value proposition in collaboration with product, sales and marketing teams. Build: Deliver a compelling, end-to-end customer experience across our touch points alongside sales, marketing and operations - across our website, emails, content, decks and more. Analyze: Leverage qualitative and quantitative insights across channels, customers and product to test hypothesis and make data-backed decisions. Influence: Work cross-functionally across our global and regional strategy, product, sales and marketing teams to drive global impact. Who you are We're looking for people who meet the minimum qualifications for this role. The preferred qualifications are great to have, but are not mandatory. Minimum qualifications: 8+ years of experience with part of that in a product marketing or product strategy function at a fast growing tech company. Strong written and spoken communication skills - you're able to articulate complex concepts in a simple way. Self-starter that can identify and prioritize opportunities to focus on - You are willing to roll up sleeves and go deep into the assigned problem. Track record of collaborating and driving impact across cross-functional teams - You can effectively partner with sales, operations, design, marketing, product and data analytics. Experience using analytical tools such as Excel, Looker, Google Analytics or others. Technology, financial services and experience in a high growth environment is good to have. Bachelor's degree or equivalent. Preferred qualifications: FinTech or Payments experience. Familiarity with startup environments. Global marketing experience. Equal opportunity Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don't regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.