Adobe

Our Company Changing the world through digital experiences is what Adobe's all about. We give everyone-from emerging artists to global brands-everything they need to design and deliver exceptional digital experiences! We're passionate about empowering people to create beautiful and powerful images, videos, and apps, and transform how companies interact with customers across every screen. We're on a mission to hire the very best and are committed to creating exceptional employee experiences where everyone is respected and has access to equal opportunity. We realize that new ideas can come from everywhere in the organization, and we know the next big idea could be yours! The Opportunity EMEA is the growth engine within Adobe, and you will join at an opportune time to design, develop and help deliver our future by partnering with our Regional VPs and Retention leaders to help define the strategy and operations of a best-in-class renewals sales force, and support outstanding execution by the renewals sales organisation. As the Director of Retention Strategy and Operations, EMEA, reporting into the Snr Director of EMEA Sales Strategy and Operations, you will be responsible for driving growth on the renewals book of business within our EMEA Digital Experience business. You will have a customer experience mindset in all aspects, and have a demonstrated history successfully creating, executing on, and optimizing business models in a highly agile environment. We're looking for someone who is highly effective and efficient, with the ability to think strategically, but also roll up their sleeves and "get it done ". The Director is accountable for the development of a comprehensive renewal and retention operations plan based on a substantial understanding of modern field operation dynamics to drive retention and revenue growth in our installed base. In addition, optimising a field readiness architecture to enable continued scale and success of Adobe's renewal and retention operations professionals as we move towards a more customer centric model will be a key objective for the experienced executive. What you'll do Manage a team of professionals providing centralised support for the renewals within our EMEA Digital Experience organisation. Drive field sales and ecosystem annual planning including determining financial targets, organisational design, account coverage, capacity model, territory assignment, quotas, and compensation plans within the renewals business. Lead, coordinate and refine the renewal forecasting cadence, processes and artifacts, driving predictability. Develop and action productivity and performance reporting of renewals management, individuals and account opportunity. Support and optimise the renewals strategy including core sales processes and efficiency drivers, infrastructure and automation, regional performance and Enterprise Data Driven Operating model. Establish highly repeatable (and scalable) sales processes, automation and reporting methodology , both quantitative and qualitative that can be implemented across regions, and provide deep insights. Lead key sales productivity initiatives across EMEA; focused on customer success, retention, bookings growth and ecosystem alignment Maintain strong relationships with EMEA peers and stakeholders to evaluate effectiveness of programs and impact of operational strategies, programmes and improvements Effectively partner and appropriately challenge leadership to effectively overachieve targets and instil centralised processes. Accountability to assist renewals teams to improve performance through the development and driving deep adoption of both strategic and tactical programs. Conduct historical reviews of performance, and use predictively to direct the business to improved performance. What's needed to succeed Experience leading a best-in-class, sophisticated Renewal Operations function supporting aggressive revenue growth. A high-performance self-starter and people leader capable of leading and developing a high performing centralised but distributed operational team responsible for supporting $1B+ of revenues. A consistent success record in providing strategic guidance and operational oversight in Renewals Operations within a complex technology sales environment. Ability to develop tactical initiatives that improve renewal sales productivity and performance. Background of introducing innovative performance metrics and improvement programs. Ability to utilise combined industry benchmarking information with a strong analytical capability to identify market trends and test alternative approaches to strategy that yield outstanding performance. Able to research, develop and execute on sales tools, technologies and automation solutions/strategies in the field. Leading communication skills, both interpersonal and written, especially in presenting at senior levels within the organization Passionate about challenging the status quo and obsessed with operational excellence, finding improvements and results. The ability to work effectively in a fast-paced, deadline-driven environment . Proven leadership and experience working across functional groups ensuring alignment of process driving the defined business strategy. Strong sense of ownership and flexible and resilient under pressure. Assertive and creative problem solver with a diplomatic approach who operates at the highest level of integrity. Adobe is proud to be an Equal Employment Opportunity employer. We do not discriminate based on gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, veteran status, or any other applicable characteristics protected by law. Learn more. Adobe aims to make accessible to any and all users. If you have a disability or special need that requires accommodation to navigate our website or complete the application process, email or call .

Sales Specialist (Document Cloud) Sales Specialist (Document Cloud) Apply locations London Paris time type Full time posted on Posted 17 Days Ago job requisition id R151757 Our Company Changing the world through digital experiences is what Adobe's all about. We give everyone-from emerging artists to global brands-everything they need to design and deliver exceptional digital experiences! We're passionate about empowering people to create beautiful and powerful images, videos, and apps, and transform how companies interact with customers across every screen. We're on a mission to hire the very best and are committed to creating exceptional employee experiences where everyone is respected and has access to equal opportunity. We realize that new ideas can come from everywhere in the organization, and we know the next big idea could be yours! The Opportunity: Are you ready to tackle an exciting challenge and elevate your career as a Sales Specialist? We invite you to join our dynamic Digital Media sales team at Adobe. We're looking for passionate professionals who are ready to thrive in a high-impact role. The role involves strategic selling into named accounts. In addition, you can expect to be working to develop new value propositions, build awareness and reveal new sales/cross-sell and upsell opportunities. You will also need to effectively team with our partner eco-system. You'll play a crucial role in our mission to maintain and grow our revenue base. You will promote and sell Adobe's groundbreaking products to potential clients, cultivating and expanding relationships with existing clients to maximize customer retention and expansion opportunities. Your contributions will drive quota attainment, value realization, and cross-selling initiatives. What You'll Do: Develop and close business across a set of target accounts within France and Benelux by selling our Digital Media products. Build a comprehensive territory plan to exceed annual and quarterly sales quotas: Generating revenue by implementing your own effective sales strategies. Lead customer engagement, support a clear value framework, and nurture communications and relationships across their organization and ours. Build and maintain senior-level relationships, including with CxO executives, within target accounts. Follow established sales processes and procedures, including crafting and maintaining monthly/quarterly sales forecasts and ensuring excellent Salesforce hygiene. Collaborate with our partner ecosystem, utilizing an indirect/partner sales approach. Cultivate positive relationships with the wider ecosystem to deliver exceptional customer experiences. What You Need to Succeed: A proven track record of selling software, with a preference for experience in creative products, document products or SAAS. Proven success in achieving sales quotas. Strong solution-selling skills and the ability to construct compelling proposals. Proficiency in operating at the C-level within customer organizations (CIOs, CMOs, CTOs). Familiarity with sales methodologies such as Value Selling. Exceptional organizational, presentation, and interpersonal skills. As our many awards will tell you, at Adobe you'll be immersed in an exceptional work environment that is recognized around the world. You'll be surrounded by colleagues who are committed to helping each other grow through our unique Check-In approach where ongoing feedback flows freely. If you're looking to make an impact, Adobe's the place for you. Adobe is an equal opportunity employer. We hire talented individuals, regardless of gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status. We know that when our employees feel appreciated and included, they can be more creative, innovative and successful. This is what it means to be Adobe For All. Adobe aims to make accessible to any and all users. If you have a disability or special need that requires accommodation to navigate our website or complete the application process, email or call .

Enterprise Account Executive - Digital Experience Strategic Industries Apply locations London time type Full time posted on Posted 24 Days Ago job requisition id R152346 Our Company Changing the world through digital experiences is what Adobe's all about. We give everyone-from emerging artists to global brands-everything they need to design and deliver exceptional digital experiences! We're passionate about empowering people to create beautiful and powerful images, videos, and apps, and transform how companies interact with customers across every screen. We're on a mission to hire the very best and are committed to creating exceptional employee experiences where everyone is respected and has access to equal opportunity. We realize that new ideas can come from everywhere in the organization, and we know the next big idea could be yours! The Opportunity Our suite of products is market leading in the customer experience space, and we're enjoying terrific success. Our growth targets are ambitious, and we need committed, successful sales people who have the skills, experience and track record to work with their team to develop and drive enterprise wide growth. The successful candidate will need to demonstrate clear enterprise sales skills, and have evidence of leading and supporting individuals across; solution consulting, digital strategy, product specialists, industry experts, marketing and customer success - all through the fostering of client relationships. What you'll Do As an Account Executive within our strategic industries team, you will be responsible for a handful of our biggest and most strategically meaningful clients. You will: Manage the relationship closely, help drive value from existing investments and position and grow investment in new Adobe technology. Align closely with supporting teams across CSM's, solution consultants, enterprise architects, digital strategy, marketing, inside sales, and many more. Lead the engagement with your clients, support a clear value framework, manage communications across c-level executives, and facilitate communications and relationships across their business and ours. Generation of net new revenue through driving and developing sales strategies. Demonstrate ability to work closely with Partners, Consulting and SC's. Share and build customer references and value metrics per vertical and segment. Drive marketing activities and PR activities in collaboration with Marketing. Demonstrate solution selling capabilities. What you need to succeed Validated Enterprise Software sales experience. Have sold into global enterprise customers, and able to demonstrate strong POV and value realisation, securing multi-million, multi-year deals. Track record of achieving/exceeding sales quota and market share goals. Show success in selling to executives, VP and/or 'C' level - preferably CMO/Digital Leaders. Excellent networking ability. Skilled Solution seller with proven ability to build win-win proposals. Outstanding communication, presentation and negotiation skills (verbal and written). Excellent organizational and time management skills. Able to maintain a high level of efficiency and work effectively in a fast-paced, collaborative and team-oriented environment. Ambitious and focused. As our many awards will tell you, at Adobe you'll be immersed in an exceptional work environment that is recognized around the world. You'll be surrounded by colleagues who are committed to helping each other grow through our unique Check-In approach where ongoing feedback flows freely. If you're looking to make an impact, Adobe's the place for you. Discover what our employees are saying about their career experiences on the Adobe Life blog and explore the fantastic benefits we offer at Adobe is an equal opportunity employer. We hire talented individuals, regardless of gender, race or colour, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status. We know that when our employees feel appreciated and included, they can be more creative, innovative and successful. This is what it means to be Adobe For All.

Our Company Changing the world through digital experiences is what Adobe's all about. We give everyone-from emerging artists to global brands-everything they need to design and deliver exceptional digital experiences! We're passionate about empowering people to create beautiful and powerful images, videos, and apps, and transform how companies interact with customers across every screen. We're on a mission to hire the very best and are committed to creating exceptional employee experiences where everyone is respected and has access to equal opportunity. We realize that new ideas can come from everywhere in the organization, and we know the next big idea could be yours! The Opportunity Our suite of products is market leading in the customer experience space, and we're enjoying terrific success. Our growth targets are ambitious, and we need committed, successful people who have the skills, experience and track record to work with their team to develop and drive enterprise wide growth. Join our team as a Solution Consultant! This role involves working with customers to implement innovative technology solutions that deliver outstanding digital experiences. What You'll Do Collaborate with Account Executives to define overall account strategy, focusing on a technical vision and developing an impact roadmap that supports long-term customer strategies. Develop and present a persuasive Argument, ensuring it aligns with both the technical and business objectives of the customer. Define and own the customer architecture and technical breakthroughs, working with Account Solution Consultants to build a comprehensive Technical Case narrative. Collaborate with Account Executives to establish positive relationships with customer C-suite, acting as a senior trusted advisor. Provide advisory services covering the entire customer journey, including customer experience (CX) and internal employee experience. What Your Primary Accountabilities Will Be Validate the current state and goals of the customer, translating them into a target state vision supported by an IT roadmap. Assist in the transition to post-sales and value realization stages, advising on operationalizing the mutual business strategy. Conduct regular architecture reviews to clarify and adapt to new requirements, ensuring a stable client-vendor relationship. Serve as the primary technical expert guiding and supporting Expert. Contribute to the customer experience by developing long-term strategies, offering industry insights, and aligning client needs with Adobe's wide range of solutions. What You Need To Succeed Broad knowledge of Adobe solutions and deep expertise in key domains such as customer journey management, data management, implementation, integrations, personalization, and analytics. Strong understanding of cloud architecture patterns and how Adobe fits into outstanding enterprise solutions. Leadership capabilities and project management skills to align sales resources and drive knowledge across the region. Outstanding soft skills to communicate vision, challenge objections, and provide compelling thought leadership. Experience engaging with CxO level executives and developing positive relationships with practitioner architects. Skilled in developing technical plans, defining key achievements across multiple phases, and ensuring smooth integration of sophisticated technologies. Familiarity with working in the Middle East region; Arabic language skills are a plus. Job Specific Proficiencies & Skills Bachelor's degree required; Higher level of education preferred. 2+ years of pre-sales or consulting pre-sales experience within the Adobe ecosystem. 5+ years of technical solution experience with Adobe DX solutions. 10+ years of professional experience in technical roles. Demonstrable experience with successful Enterprise Architecture engagements. TOGAF qualification is highly desirable. Expertise in end-to-end processes and solution matching. Experience with Design Thinking in customer engagements. Sales process experience and strong presentation and communication skills in English. Ability to build and communicate use cases and value propositions effectively. Self-motivated, able to multi-task in a fast-paced environment. Maintain a solid understanding of competitor solutions and industry trends. Adobe is an equal opportunity employer. We hire dedicated individuals, regardless of gender, race or colour, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status. We know that when our employees feel appreciated and included, they can be more creative, innovative and successful. This is what it means to be Adobe For All. Adobe aims to make accessible to any and all users. If you have a disability or special need that requires accommodation to navigate our website or complete the application process, email or call .

Solution Consultant Level page is loaded Solution Consultant Level Apply locations London time type Full time posted on Posted 2 Days Ago job requisition id R152837 Our Company Changing the world through digital experiences is what Adobe's all about. We give everyone-from emerging artists to global brands-everything they need to design and deliver exceptional digital experiences! We're passionate about empowering people to create beautiful and powerful images, videos, and apps, and transform how companies interact with customers across every screen. We're on a mission to hire the very best and are committed to creating exceptional employee experiences where everyone is respected and has access to equal opportunity. We realize that new ideas can come from everywhere in the organization, and we know the next big idea could be yours! The role of the Solution Consultant is to provide pre-sales support to the Enterprise sales teams helping to close large Creative Cloud opportunities. You will also support Marketing teams, customer success, and Product management teams. Responsibilities include pre-sales analysis, RFP management, competitor analysis, public speaking engagements, customer workshops, and the effective demonstrations of Adobe's Creative Cloud solutions. You need to be a good communicator and speaker as this role involves speaking convincingly on new solutions and Industry trends, what's new in our technologies and how these impact the creative workflow within different industry verticals. You will also work with Adobe's product marketing teams to provide industry and market feedback to help shape our solution's directions. The role is responsible for providing thought leadership, handling customer expectations, and driving large customer opportunities. To be successful you need to possess a high level of integrity, enthusiasm, and drive. This includes supporting account executives through the sales process, and demonstrating the extended internal teams to support our customers through the sales lifecycle and transition to the account support team. We are looking for someone that has previous customer-facing sales support experience, ideally with knowledge of Adobe's Creative Cloud solutions. A good technical background of SAS and cloud solutions. What you'll do The main emphasis of this role is to provide the sales teams with technical pre-sales assistance during a sales cycle with a new or existing prospect, build a strong long-term business relationship with existing named accounts, maintaining visibility of the overall sales objectives and product strategy. This involves offering sales person(s) direction on business and technical requirements and helping support qualification where Adobe's Creative Cloud solutions can bring significant business benefit to a customer. This person needs to be self-motivated, able to work independently against set goals, and must have excellent customer-facing skills with the ability to communicate convincingly at "C" level meetings. Skills we'd like to see (although not critical for success); Understanding of creative applications, creative workflows, and solutions Familiar with concepts involving API, Web-services, SOA, Application servers, HTML, CSS, JavaScript. Understand the use of creative technologies across one or more verticals (e.g. financial services, retail, travel, etc.) or functional areas (e.g. Web Design, Content Management, etc.) Exceptional presentation skills and client-facing experience Proficient technical writing skills Solution selling skills Present Adobe's Creative Cloud solutions with passion and energy Good demonstration skills both via web conference and onsite at client offices Ability to translate client requirements into Adobe's Solutions Answer business, technical, and logistical questions during the sales process through documentation, presentations, and demonstrations Assist account executives in creating client presentations and defining solution strategy Participate in road shows, conferences, and other sales opportunities Document other client product requests and requirements for product management and engineering departments What you need to succeed Experience with Adobe Creative Cloud Experience and a track record of success in a technical pre-sales or consulting environment Microsoft Office Skills Familiar with concepts involving APIs, Web-services, SOA, Application servers, HTML, CSS, JavaScript Must be self-managed, responsive, and dedicated to customer support Strong verbal and writing skills Exceptional organizational, presentation, and communication skills Adobe is proud to be an Equal Employment Opportunity and affirmative action employer. We do not discriminate based on gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, veteran status, or any other applicable characteristics protected by law. Learn more. Adobe aims to make accessible to any and all users. If you have a disability or special need that requires accommodation to navigate our website or complete the application process, email or call . Adobe values a free and open marketplace for all employees and has policies in place to ensure that we do not enter into illegal agreements with other companies to not recruit or hire each other's employees.

Our Company Changing the world through digital experiences is what Adobe's all about. We give everyone-from emerging artists to global brands-everything they need to design and deliver exceptional digital experiences! We're passionate about empowering people to create beautiful and powerful images, videos, and apps, and transform how companies interact with customers across every screen. We're on a mission to hire the very best and are committed to creating exceptional employee experiences where everyone is respected and has access to equal opportunity. We realize that new ideas can come from everywhere in the organization, and we know the next big idea could be yours! Our Company Changing the world through digital experiences is what Adobe's all about. We give everyone-from emerging artists to global brands-everything they need to design and deliver exceptional digital experiences. We're passionate about empowering people to craft beautiful and powerful images, videos, and apps, and transform how companies interact with customers across every screen. We're on a mission to hire the very best and are committed to building exceptional employee experiences where everyone is respected and has access to equal opportunity. We realize that new ideas can come from everywhere in the organization, and we know the next big idea could be yours! The Opportunity The Project Director leads Adobe customer relationships and services engagements with our customers in the UK, Ireland, Middle East and Africa. The Project Director will work with Adobe customers to understand their business needs and lead a multi- disciplined delivery team from Adobe to design, implement and scale the solutions to drive value for the customer across the intersection of people, process and technology. The Project Director may coordinate or supervise the execution and completion of technology solutions, full- service engagements and strategic projects in the professional services area of the business. This typically involves extensive interaction with sales, systems engineering, product development, and other members of cross-functional teams. A programme of work is typically focused on the delivery of new or enhanced products to improve customer satisfaction through the use of technology. Programme and project management skills, rather than technical skills, are key, but a solid technical background is often required to handle contending interests. This role will typically supervise schedules and budgets on a programme level, works on the overall roadmap and tracks progress, and works with senior team members on the customer side to ensure programme success. What you'll Do Drive mutual understanding of Adobe's industry leading "experience business" capabilities and evangelise how those capabilities build long-term value and growth across various customer business units & organisations Develop and maintain a roadmap with the customer to drive value realisation and growth in the adoption of Adobe solutions. Creative analytical skills, including the ability to understand the impact of technical changes and to articulate high-level technical solutions to address business problems. Build and use relationships within Adobe to solve very complex customer problems, including working with product teams to improve solutions. Apply situational awareness of engagement challenges, trends, and opportunities and communicate accordingly Lead a team on customer engagements that may involve multiple project teams from Adobe, client, or partner organisations on a day-to-day basis, maintain the program/project plan, and supervise the delivery process to keep efforts on track (e.g., deliverables, milestones, resources, and costs) Be the central point of contact for the customer throughout the life of the engagement, beginning during presales with engagement scoping/interacting with all levels of the customer organisation and within Adobe Help customer understand Adobe's capabilities and the transformative power of digitisation across their own customer's lifecycle Partner with customer to understand their business objectives and requirements and deliver in the context of a statement of work Elevate and encourage your team through caring, effective leadership Maintain solid governance, communication and change management with customer teams and internal Adobe teams. Including the adherence to the Adobe Governance Framework, ensuring resourcing, forecasting, backlog and reporting standard processes are followed Continually manage customer expectations, manage scope, and identify/mitigate risks Apply Adobe's services methodology, apprentice others in the methodology, and drive continuous improvements in our ways of working Achieve customer happiness through successful delivery of defined scope and successful realisation of KPI and metrics What you need to succeed 10+ years of proven experience leading projects in a consulting and/or technology professional services organisation Experience providing consulting services to high tech customers is desirable Engaging people leader with proven track record to lead and inspire teams Strong executive presence, including ability to partner with and effectively influence client managers, directors, VPs, CMOs, and CXOs Proven organisational skills to plan and coordinate complex projects Excellent verbal and written communication skills High degree of intellectual curiosity and ability absorb new concepts quickly High level of energy and personal drive Experience with one or more of the following preferred: digital marketing (e.g., web content management, rich internet applications, web and social analytics, online ad targeting, content personalisation), technology/software/SAAS concepts, custom software development processes and methodologies (including managing Agile projects), technology project management and governance Geo-local to the customer At Adobe, you will be immersed in an exceptional work environment that is recognized throughout the world on Best Companies lists. You will also be surrounded by colleagues who are committed to helping each other grow through our unique Check-In approach where ongoing feedback flows freely. If you're looking to make an impact, Adobe's the place for you. Discover what our employees are saying about their career experiences on the Adobe Life blog and explore the meaningful benefits we offer. Adobe is an equal opportunity employer. We welcome and encourage diversity in the workplace regardless of gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status.