JPMorgan Chase & Co.

A major financial services firm in Glasgow is seeking a Site Reliability Engineer III to manage AWS and Data platforms. You will optimize applications and infrastructure while implementing best practices in site reliability engineering. The ideal candidate will have strong skills in Python scripting, familiarity with various monitoring tools, and a solid understanding of observability principles. This position calls for a proactive individual ready to contribute to team culture and operational excellence.

A global financial services firm is seeking a Lead Technical Program Manager. This pivotal role focuses on strategic business planning, managing the technology budget, and enhancing organizational effectiveness. The ideal candidate has over 7 years of experience in project management, strong analytical skills, and exceptional communication abilities. This position is based in London and contributes to critical technology functions and stakeholder management within the Market Risk Technology team.

Elevate your career by steering multi-faceted tech programs, integrating innovative solutions for a dynamic impact across global operations. As Lead Technical Program manager serving as Deputy Chief of Staff in Corporate Technology, you will report directly to the Chief of Staff of Market Risk Technology. In this capacity you will focus on activities related to strategic business planning and functional business management. Your core activities include strategic planning and measuring performance and execution against strategic goals, including all aspect of business operations, managing the budget, communications, location strategy and workforce management to support and enhance the organization to meet their strategic and operational goals and ensure efficient day-to-day operations. Your exceptional communication and influencing abilities will foster productive relationships with stakeholders, ensuring alignment and effective risk management. In this pivotal role, you will contribute to the development of new policies and processes, shaping the future of our technology landscape. The Deputy Chief of Staff position will be based in London and will report directly to the Chief of Staff of Market Risk Technology, part of Corporate Technology. The teams are responsible for all technology functions supporting the Market Risk business, including Data Platform services, and AI/ML development. This also encompasses the execution of Global Technology's multi-year roadmap to build scalable infrastructure supporting business initiatives, as well as positioning the firm effectively to respond to the external regulatory environment. Job responsibilities The Deputy Chief of Staff will work closely with the Chief of Staff and executive leadership, in driving organizational effectiveness and key business priorities. This role will focus on technology budget, talent management, employee engagement, organizational design, portfolio planning and execution, and stakeholder management. The ideal candidate is a proactive leader with strong analytical, communication, and relationship-building skills. Partner with Product Managers and the Market Risk Tech Leadership team on annual budget planning and monthly business review process. Act as a thought leader to optimize the strategy, focus, alignment, and accountability for your organization. Ensure an effective resource strategy for the organization, including skills, types of roles, physical location strategy and variable resource use. Lead Market Risk Tech-wide internal communication and employee engagement strategy, including org team sites, leadership messages, forums, and planning, preparing and executing multiple global town hall and all-hands call events. Prepare various management reports to support business operations and decision making Partner with our Finance and Business Management team to perform financial analysis and metrics reporting to uncover areas for improvement. This includes prompt review and escalation of our organization's OKRs and health metrics, such as financial and organizational design metrics. Build trust and rapport through all interactions to deliver the right outcomes for the business. Required qualifications, capabilities, and skills 7+ years of relevant experience in project management or business management-type role, ideally with exposure to technology. Demonstrated experience managing financials, strategic planning, creating roadmaps, and execution. Ability to collaborate effectively across teams that span the entire organization. Experience in stakeholder management, establishing productive relationships with team members and business partners, and driving beneficial outcomes aligned with firm objectives. Advanced analytical reasoning skills, applying critical thinking and problem-solving techniques to break down business, technical, and operational objectives. Proven ability in leading through change, managing dependencies, and controlling change in high-pressure, shifting environments. A proactive approach to problem solving, taking ownership of issues and having the determination to follow things through. Advanced Microsoft Office skills, in particular Excel and PowerPoint. Excellent written and verbal communication skills, including facilitation, presentation and production of documentation appropriate to senior stakeholders.

Join a global team that works directly with Payments management to develop and implement key aspects of JPM Payments' strategy. As a Junior Associate, you will support the EMEA Head of JPM Payments and the Global Head of Payments Transformation & Business Growth in achieving business ambitions across geographies, products, and functions. You will gain hands on experience in strategy, operating model transformation, and execution of high impact initiatives. Job Summary As a Transformation & Business Growth Junior Associate in the Payments Transformation & Business Growth EMEA team, you will support the EMEA Head of JPM Payments and the Global Head of Payments Transformation & Execution in advancing business ambitions across geographies, products, and functions. The team focuses on business transformation and growth, strategic execution, operating model and governance transformation, driving strategic initiatives, and M&A integration to deliver value and enhance competitive positioning. Job responsibilities Support the development and execution of integrated business growth and transformation strategies across EMEA, aligned with global priorities Assist in designing and implementing operating models and governance frameworks to enhance efficiency, controls, and compliance Conduct market analysis to identify trends, opportunities, and threats, providing insights for strategic decision making and competitive positioning Help manage and execute strategic initiatives and programs, including M&A integration and go to market strategies Collaborate with cross functional teams (Product, Technology, Operations, Sales) to ensure cohesive execution of business objectives Required qualifications, capabilities, and skills Proven experience in consulting within banking or financial services, in strategy or consulting Analytical and problem solving skills to conduct market analysis and address business challenges Familiarity with transaction banking, including its drivers, risks, regulatory and competitive environment Preferred qualifications, capabilities, and skills Experience supporting transformation strategies and operating model design within complex organizations Ability to build relationships and establish trust in a matrix driven organization Strong communication, interpersonal, and collaborative skills to build relationships across diverse teams and stakeholders

J.P. Morgan is seeking talented candidates for the Chief Analytics Office (CAO) of the Commercial & Investment Bank (CIB). The CIB CAO is responsible for accelerating the Analytics agenda globally across Markets Trading, Sales & Research, Payments, Securities Services, and Global Banking-driving the integration of advanced analytics and AI into business strategies to deliver measurable commercial impact. The responsibilities of the Chief Analytics Office include advancing both traditional AI and generative AI capabilities, identifying priorities and focusing on high-impact AI use cases, setting the GenAI strategy around LLMs and Agentic AI, reusing and scaling AI solutions across lines of business, fostering a culture of innovation and an AI first mindset among employees. Key Responsibilities The Analytics Portfolio Management team for the CIB Chief Analytics Office is responsible for the end to end coordination of the analytics operating model in the entire CIB and for driving high priority AI initiatives. The position would support delivery of the CIB's strategic AI priorities, providing portfolio analysis and recommendations, contributing to business development and enabling the wider AI community. Some of the responsibilities include but are not limited to: Perform in-depth analysis of CIB analytics data to uncover trends, inefficiencies, and opportunities. Scope complex business problems, formulate hypotheses, and design robust, scalable analytical solutions leveraging AI and automation Develop sophisticated, interactive dashboards and visualizations to translate complex analytics into actionable insights for senior stakeholders Identify opportunities for solution reuse, scalability, and continuous improvement across the portfolio Proactively generate new ideas to enhance the analytics operating model, develop proof of concept solutions, and help shape best practices in the CIB AI community Partner with stakeholders to set objectives, align on resource allocation, strategies and analytics priorities Design and implement automated processes ensuring data integrity and real time visibility Manage and execute key analytics projects, facilitating idea generation and applying quantitative frameworks to assess project opportunities and enable prioritisation Required Qualifications, Capabilities, and Skills Driven with a strategic and curious mindset and not afraid to challenge the status quo Outstanding ability to analyse problems and apply quantitative analytical approaches Proficiency in Python, data visualisation software (e.g. Tableau) and data analytics software (e.g. Alteryx) Able to deliver to conclusion multiple initiatives across a diverse group of partners, with the ability to manage multiple deliverables and work under pressure Easily assimilate new information with excellent attention to detail Strong verbal/written skills; ability to communicate effectively Preferred Qualifications, Capabilities, and Skills Business management, project or product management experience preferred Experience or understanding of Financial Services and / or AIML Technologies preferred

A leading financial services firm is looking for a Principal Technical Program Manager to drive innovation within Cloud Foundational Services. This role involves leading complex technology projects, optimizing processes, and enhancing service delivery. The ideal candidate will have extensive experience in program management, a relevant bachelor's degree, and strong analytical skills. The position also requires excellent stakeholder management and communication abilities, with a focus on driving operational excellence and strategic initiatives.

A leading investment bank is seeking a Vice President in Cash Equities to deliver tailored electronic trading workflows and solutions for quantitative hedge fund clients. This role focuses on the management of low latency Direct Market Access (DMA) products and requires strong analytical skills, client interaction, and a minimum of 5 years in electronic trading. The candidate will also ensure compliance with regulations and work closely with technology teams to enhance trading products.

The ECS product suite is designed to source liquidity effectively across an ever-changing landscape of liquidity centres, minimize transaction costs and maintain anonymity for our clients. It includes; global direct market access and smart order routing, global algorithmic trading products, differentiated liquidity solutions, pre- and post-trade analytics. Job Summary As a Vice President in Cash Equities, Electronic Client Solutions, you will be performing a client- facing role with an opportunity to work directly with quantitative hedge fund clients, delivering tailored electronic trading workflows, controls, and exchange co-location solutions. Your efforts will enable clients to access JPM's market-leading, ultra-low latency direct market access products. Additionally, you will engage closely with clients through execution consultation, systematic market access, and insights into the EMEA market landscape. As a member of the broader client connectivity team, you will also participate in client onboarding across the wider cash equities franchise working with Program Trading, High Touch and Equity Derivatives desks. You will join the Electronic Client Solutions (ECS) team, which is the client-facing organization for all automated trading capabilities in Cash Equities. This team builds, manages and delivers the leading industry platform for algorithmic execution and liquidity solutions, data, analytics and low latency trading capabilities to institutional, hedge fund and systematic trading firms. The team partners with clients and provides in-depth TCA analysis and execution consultations. Job Responsibilities Oversee the management and integration of JPM's proprietary Direct Market Access (DMA) software solutions with internal trading destinations, ultra-low latency DMA products utilizing Field Programmable Gate Array (FPGA) technology, exchange-sponsored access solutions, and other liquidity-seeking offerings. Manage JPM's exchange co-location presence and engineer custom client solutions within the co-location facilities. Interact with our clients to understand their needs and collaborate with them to identify and quantify their custom requirements. Ensure compliance with regulatory obligations such as MIFID II, including adherence to market access controls. Partner with technology teams to coordinate production releases, conduct post-release validation with clients, and oversee the go-live process for custom solutions and products. Collaborate closely with production management, network engineers, and application development groups to troubleshoot product service outages and resolve issues with minimal adverse client impact. Contribute to defining product strategy and guiding platform investment and drive initiatives to enhance our existing electronic trading DMA product suite. Work directly with electronic trading technology and infrastructure teams to drive innovation and deploy solutions in our production environment. Produce in-depth analysis of product usage, client trends, trading performance, and revenues. Leverage analytical skills to analyze large data sets and provide actionable results to drive product evolution and client product usage. Maintain a working knowledge of equities trading, market structure, and the equities market regulatory landscape. Be an integral member of the ECS team, working together to provide a positive client experience. Required qualifications, capabilities, and skills Bachelors' degree from a leading university with a degree in Finance, Economics, Mathematics, Engineering, Computer Science, or related quantitative field. Experience with latency-sensitive Direct Market Access (DMA) electronic trading systems, Smart Order Routing, and other liquidity access products. A minimum of 5+ years equities electronic trading experience or equivalent. Very strong quantitative and analytical skills. Experienced in Q/kdb and Python. Comprehensive understanding of equities execution products, market structure, and the regulatory landscape. Exceptional written and verbal communication skills with specific ability to communicate concepts and ideas concisely and defend their validity. Ability to comfortably interact with clients in a professional and mature manner.

Join us to shape the future of Cloud Foundational Services (CFS) and make a meaningful impact on our organization. You will collaborate with senior leaders and cross-functional teams, driving innovation and transformation across the People, Culture and Leadership agenda. This is your opportunity to foster growth, champion operational excellence, and help build a culture where everyone can thrive. Be part of a team that values your expertise and empowers you to make a difference. As a Principal Technical Program Manager - Business Enablement & Transformation Lead in Cloud foundational Services (CFS) you will lead complex, multi-functional technology projects and programs that will impact experiences for multiple groups across the firm, including clients, employees, and stakeholders. Your advanced analytical reasoning and adaptability skills will enable you to break down business, technical, and operational objectives into manageable tasks, while navigating through ambiguity and driving change. With demonstrated technical fluency, you will effectively manage resources, budgets, and cross-functional teams to deliver innovative solutions that align with the firm's strategic goals. Your exceptional communication and influencing abilities will foster productive relationships with stakeholders, ensuring alignment and effective risk management. In this role you will operate as the Business Enablement & Transformation (BET) Lead / Chief of Staff and will be responsible for driving strategic initiatives, operational excellence, and organizational effectiveness across the Cloud Foundational Services (CFS) organization. This role partners closely with senior leadership, cross-functional teams, and external stakeholders to enable the successful delivery of cloud services, foster innovation, and ensure alignment with business objectives. The role reports directly to the Head of CFS and is part of the CFS Leadership Team. People, Culture, Leadership transformation and building a high performing organization where secondary skills in project and programme management as well as exposure to technology are advantageous. Job Responsibilities Develops and execute strategic plans and transformation initiatives Leads business enablement projects to optimize processes and improve service delivery Oversees program and project management activities, including meetings, dashboards, and budget allocation Tracks progress, manage risks, and resolve issues for successful outcomes Coordinates culture and engagement initiatives such as townhalls and onboarding communications Serves as a liaison between leadership, teams, and partner organizations Facilitates effective communication and collaboration across teams Implements best practices for governance, reporting, and performance measurement Drives continuous improvement in operational processes and team effectiveness Mentors and develop team members, fostering innovation and accountabilityPrepares executive briefings, presentations, and decision support materials Required Qualifications, Capabilities, and Skills Advanced experience or equivalent expertise in business operations, program management, transformation, or Chief of Staff roles, leading complex technology projects and programs in large organizations Bachelor's degree in Business, Technology, or related field Advanced analytical reasoning skills, applying critical thinking and problem-solving techniques to break down business, technical, and operational objectives Proven ability to lead and influence through change, managing dependencies, and controlling change in high-pressure, shifting environments Advanced expertise in stakeholder management, establishing productive relationships, and driving beneficial outcomes aligned with firm objectives Proven track record of leading cross-functional teams and driving complex initiatives. Strategic thinker with a bias for action. Collaborative leader and effective communicator. Results-oriented, adaptable, and proactive. Preferred Qualifications, Capabilities, and Skills Experience with cloud technologies, service delivery, and vendor management is a plus MBA or advanced degree

A financial services firm in Greater London seeks a Personal Pensions Operations Specialist to lead the restructuring and growth of their pensions operations team. This role involves designing and implementing operational processes for personal pensions while ensuring regulatory compliance. Candidates should have extensive experience in pension operations and project management, alongside strong team leadership skills. The position calls for a hands-on approach to building and transitioning to a new pension platform, offering significant leadership opportunities from the outset.

Introduction Unlock your potential. If you enjoy driving value for clients, guiding successful transactions and exceeding expectations, join our dynamic team and make a meaningful impact by delivering high quality solutions that resonate with clients. Job Summary As the PSD Vice President within the Trade & Working Capital team, you will be responsible for the successful implementation of the Trade & Working Capital products, Export & Agency Finance, Structured Working Capital and Core Trade. Reporting to the Team Lead and covering the Trade & Working Capital products, the principal objective of this position is to manage; Deal execution, working in collaboration with the Originators and Sales to structure appropriate facilities in support ambitious revenue targets. Client and Stakeholder engagement across all avenues of the implementation process. A focus on transactional control aspects of credit related Trade products in support of risk mitigation. Job Responsibilities Work in collaboration with the Product origination teams to structure appropriate facilities in support of ambitious revenue targets. Manage the overall implementation process and booking system set-up to establish facilities in accordance with the facility documents. Ensure adherence to all transactional control conditions established to minimise operational risk and to be able to identify areas where such risks may develop where transactional controls may need to be developed or adjusted. Produce all necessary metrics for external/internal reporting. Act as the focal point for internal stakeholders including Risk Management, Credit, Credit Middle Office, Sales, Product and Operations. Required qualifications, capabilities, and skills A solid understanding of Trade & Working Capital Product. Strong practical knowledge of the products covered would be expected as would understanding/experience of structured transactions. Ability to read and understand loan agreements. Ability to work in a global team environment, across multiple disciplines and locations and be able to multitask within the broader scope of the PSD team. Managing work flow to ensure timely execution of new deals is important as time to revenue is a key Performance Indicator. Excellent verbal and written communication skills to communicate across the organisation, but also with clients as and when required. Strong team player who can demonstrate excellent time management and planning skills and the flexibility to operate across multiple functions as a member of the wider Trade team, but also being able to manage workload and day to day responsibilities independently. Ability to demonstrate relevant product and industry experience, with knowledge of corporate finance, corporate credit, regulatory and legal risk. Proficiency in customized data analytics, advanced working knowledge of Excel (macros, pivots, and graphs) and PowerPoint applications. Ability to demonstrate team work, risk and change management mindset.

A leading financial institution is seeking a PSD Vice President to manage Trade & Working Capital products in London. This role involves collaborating with teams to structure deals, ensuring implementation integrity, and minimizing operational risks. The ideal candidate should possess a solid understanding of the Trade products, excellent communication skills, and the ability to analyze complex data. Proficiency in Excel and PowerPoint, along with relevant industry experience, is essential. Join a dedicated team to drive impactful financial solutions.

A leading financial institution is seeking a Cash Product Solutions Specialist in EMEA to manage client-centric product solutions. The role involves defining solutions, collaborating with clients, and driving treasury project implementations. Ideal candidates will have strong banking experience in EMEA, a proven track record in treasury management, and expertise in various banking tools. This position offers significant opportunities to influence product roadmaps and improve client relationships.

A leading global financial services firm in Bournemouth is looking for an experienced Vice President to lead the EMEA Regulatory Reporting team. The role involves establishing a robust reporting framework, ensuring compliance with regulatory requirements, and driving process improvements. Candidates should have a proven track record in regulatory reporting and team leadership. This position offers an opportunity to shape the future of lending services and foster a culture of innovation within the team.

The EMEACore Cash Product Solutions Specialist (PSS) will be responsible for client-centric product solutions, commercialisation and pipeline management of the EMEATreasury PaymentRails products that J.P. Morgan delivers to clients globally. As a Payments EMEACore Cash Product Solution Specialist in the EMEATreasury PaymentRails team, you are an integral part of a team that defines and configures complex solutions for key client relationships and prospect opportunities in partnership with Sales. You are responsible for acting as the voice of the customer by understanding their needs and communicating feedback to the Product teams. The PSS will need to target clients, assure that the value of payments product capabilities is tailored to them, and accelerate payments revenue realization. The PSS will influence the investment roadmaps to represent client needs, and keep up to date with all market and regulatory items impacting the products. EMEATS Payment Rails solutions include Wires, ACH (Automated Clearing House), Real-Time Payments, Direct Debits, Open Banking, cash, cheques, Payment Factories, and all surrounding business/customer journeys that utilise these payment rails. The role includes extensive collaboration with Clients, Sales, Banking, Industry specialists, Product Managers, Operationsand Service within Payments, FX, Digital Channels, Account Services and Liquidity. Job Responsibilities: Leads solutioning and the adoption of existing and upcoming client-facing products and capabilities while defining and configuring optimal solutions that address clients' needs and objectives Serves as a subject matter expert on a defined set of products and capabilities with a deep understanding of our clients' needs and current industry trends Supports Sales in pricing, pipeline planning, account planning, and upskilling the team on product knowledge by collaborating on training and collateral materials Engages with client teams to better understand pain points and refine solutions while regularly communicating critical client feedback to Product teams to inform the strategic product roadmap Partner in the delivery of global sales targets for EMEA for Commercial Bank International, and Global Corporate Banking Mid-Cap clients through strong relationships with coverage teams, international product specialists and superior subject matter expertise in payments. You'll help US headquarted companies operate in EMEA, and EMEA HQ'd clients operate in other regions. Define and commercialise JPMorgan's credibility in EMEA to attract operating flow business, e.g. subsidiary/OpCo/affiliate level as a compliment to treasury banking/group liquidity management through an understanding of corporate treasury Support implementation partners to accelerate revenue realization, for example managing within established product boundaries for scoping or facilitating detailed solutioning Required qualifications, capabilities, and skills Direct treasury/cash management banking experience in EMEA and will be able to demonstrate your proven track record of driving change rooted in strategic treasury expertise Designed and overseen implementation of complex corporate treasury projects within Multi-National treasuries managing complex cash management, having migrated operational and treasury flows to new banking providers with payments needs in Europe, Middle East and Africa Proven presentation and influencing skills on internal corporate partnerships, e g treasury's interaction with liquidity/cash, FX, trade, and broader corporate finance functions Proven track record of success in identifying, selling, and delivering large-scale business wins such as creating intercompany models, In House Banks, and managing treasury's relationship with group subsidiaries Expertise in European, Middle East and Africa banking/clearing tools like Wire, ACH, Direct Debit and RTP as well as tax and payroll as well as new emerging payment trends

Wholesale Lending Services (WLS) is expanding its footprint in Bournemouth and is seeking an experienced Vice President to establish and manage the EMEA Regulatory Reporting team. Join us in Bournemouth and help shape the future of Wholesale Lending Services. As a Regulatory Reporting Vice President within the Wholesale Lending Services team, you will play a pivotal role in establishing our regulatory reporting framework, driving strategic initiatives, and ensuring we meet regulatory requirements with precision and efficiency. You will collaborate with global partners and stakeholders, influence key outcomes, and foster a culture of innovation, inclusivity, and continuous improvement. This is an opportunity for you to shape the future of lending services, develop talent, and make a significant impact on the organisation. Job responsibilities Establish and manage the EMEA Regulatory Reporting team, ensuring the timely and accurate submission of all required reports to regulatory authorities. Develop, implement, and continuously enhance the regulatory reporting framework to support business growth and compliance with evolving regulations. Drive strategic initiatives to improve reporting processes, data quality, and operational efficiency. Collaborate with global partners, internal stakeholders, and cross-functional teams to align reporting practices and share best practices. Monitor regulatory changes and proactively assess their impact on reporting requirements, ensuring the business remains compliant. Oversee the preparation, review, and validation of regulatory reports, including transaction reporting, tax submissions, and other regulatory data requests. Foster a culture of innovation, inclusivity, and continuous improvement within the Regulatory Reporting team. Mentor, develop, and manage team members, supporting their professional growth and ensuring high performance. Represent WLS in regulatory forums, audits, and examinations, providing subject matter expertise and leadership. Ensure robust controls and governance are in place to mitigate risks and maintain data integrity. Required qualifications, capabilities and skills Experience in building, leading, and managing new teams or functions, with a proven track record of high-performing teams in complex operational environments. Experience in regulatory reporting, with a strong understanding of EMEA regulatory requirements and frameworks, including transaction reporting, tax submissions, and compliance standards. Demonstrated experience in process improvement, automation, and leveraging technology to enhance reporting efficiency. Strong project management skills, with experience leading strategic initiatives and managing multiple priorities. Excellent written and verbal communication skills, with the ability to influence and engage stakeholders at all levels. Ability to adapt to changing regulatory landscapes and proactively identify and address emerging risks. Experience representing the organization in regulatory forums, audits, and examinations. Strong stakeholder management skills, with experience engaging senior leadership and external regulators. Preferred qualifications, capabilities and skills Demonstrated leadership experience within a financial institution, with advanced knowledge of EMEA Regulatory Reporting. Proven ability to develop and implement strategic initiatives, leveraging strong proficiency in technology, including AI/ML, to create innovative reporting solutions. Track record of successfully managing regulatory audits, examinations, or remediation projects. Demonstrated ability to lead change management initiatives and drive process transformation.

JPMorgan Chase & Co. is a leading global financial services firm with assets of $3.7 trillion and operations worldwide. At the heart of our operations is a commitment to leveraging cutting-edge technology to drive innovation and deliver exceptional service. JPMC is at the forefront of technological innovation in the financial industry, investing heavily in research and development to stay ahead of the curve. As part of our ongoing commitment to technological excellence, we are executing global transformation initiatives to enhance our capabilities and drive business value. The Senior Associate/ Vice President, Global Technology COO Office, is a strategy manager responsible for shaping and executing JP Morgan's most critical technology transformation initiatives. This role will drive the delivery of high-impact programs that align with the firm's strategic objectives, for example cloud adoption and third party software portfolio prioritization. The Vice President will work with the junior and senior team to foster cross-functional collaboration, and ensure the successful execution of complex, high-value projects that advance Global Technology's agenda. Given the importance of these programs, as part of this role you will have the unique opportunity to work closely with our most senior leaders across JP Morgan Chase. Key Responsibilities Own day-to-day planning, execution, and delivery of one or more areas of Global Technology's most important strategic initiatives. Apply strong strategic thinking and problem-solving abilities to shape the transformation agenda in partnership with senior executives and business leaders. Demonstrate effective management and team-building skills, driving results in ambiguous and fast-paced environments. Structure and scope complex business and technology problems, develop hypotheses, apply analytical and qualitative tools to develop solutions, and identify key implications for the business. Show entrepreneurial drive and proactivity to identify opportunities to increase business value. Build and maintain strong relationships with stakeholders to ensure alignment and buy-in. Communicate in a clear, concise manner tailored to executive audiences, using excellent verbal and written communication skills to convey complex concepts to non-technical audiences. Facilitate effective collaboration across business units and technology teams. Demonstrate skilled negotiation and conflict resolution to achieve project goals and maintain positive stakeholder relationships. Proactively identify, assess, and mitigate risks associated with transformation initiatives and elevate as needed. Define and track key performance indicators (KPIs) to measure program success. Lead cross-functional working groups, promoting a collaborative and inclusive work environment. Exhibit strong organizational and time management skills to manage multiple priorities and deliver results. Required Qualifications, Capabilities, and Skills Significant consulting experience with a top-tier strategy or management consulting firm, internal consulting/ corporate strategy, or technology strategy team. 5+ years of experience working on large-scale technology transformation initiatives in a global organization. Bachelor's degree in Information Technology, Computer Science, Business Administration, Economics, or a related field. Strong client management and executive-level communication skills (both oral and written), as well as strong interpersonal and influencing skills, with the ability to deliver impact across cross-functional teams and achieve goals without direct control over resources. Proven ability to structure and scope complex problems and apply a range of analytical and qualitative tools to develop solutions. High proficiency with PowerPoint for executive-level documents and Excel-based models for analysis. Preferred Qualifications, Capabilities, and Skills Advanced degree (MBA or MS in Technology) from a top-tier program. Experience and fluency in enterprise IT management concepts, as well as technical knowledge in cloud or IT infrastructure (or a passion to learn!). Financial services background and/or experience with technology transformation, especially cloud or vendor-related.

Overview Be a leader committed to understanding customer needs with your advanced knowledge of product development, design, and data analytics. You enjoy shaping the future of product innovation as a core leader, driving value for customers, guiding successful launches, and exceeding expectations. Join our dynamic team and make a meaningful impact by delivering high-quality products that resonate with clients. Job Responsibilities Develops a product strategy and product vision that delivers value to customers Manages discovery efforts and market research to uncover customer solutions and integrate them into the product roadmap Owns, maintains, and develops a product backlog that enables development to support the overall strategic roadmap and value proposition Develop strong relationships with users and stakeholders to drive product adoption and satisfaction. Lead product development projects from concept to launch with Design, Engineering & Data teams - ensuring detailed user requirement documentation, timely delivery, and quality standards. Collaborate with cross-functional internal and external teams to develop solutions that enable seamless user experiences across multiple products and leverage common data products. Leverage data-driven insights to make informed decisions and drive continuous product improvement. Build a deep understanding of advanced analytics and AI capabilities that can be incorporated into product solutions to enhance and accelerate user value. Required qualifications, capabilities, and skills 5+ years of experience or equivalent expertise in product management or a relevant domain area Advanced knowledge of the product development life cycle, design, and data analytics Proven ability to lead product life cycle activities including discovery, ideation, strategic development, requirements definition, and delivery of measurable business outcomes. A customer-centric mindset and experience building and delivering greenfield products end to end. Ability to communicate effectively, both written and verbal, and act as an effective translator between business and technology. Strong ability to collaborate with engineering teams to translate scalable product solutions into technical requirements. Strong project management and organizational planning skills to work and stay aligned with cross-functional teams. Exceptional communication skills to align cross-functional stakeholders and teams on strategic priorities. Proven ability to manage complex, multi-stakeholder technical projects with competing priorities. Preferred qualifications, capabilities, and skills Demonstrated prior experience working in a highly matrixed, complex organization Proven experience as a Product Manager in the financial services, or related, industry Understanding of DCM domain, financial markets, and industry regulations. Proven ability to manage ambiguity and align technical and business priorities effectively.

A prominent financial services company in Greater London is seeking an experienced Product Manager. In this role, you will lead the product strategy, manage market research, and drive product development from concept to launch. The ideal candidate has over 5 years of experience in product management, a strong understanding of data analytics, and exceptional communication skills. Join us to shape the future of product innovation and deliver outstanding value to our customers.

Business Unit Commercial & Investment Bank Posting Date 02/04/2026, 10:26 AM Locations 25 Bank Street, Canary Wharf, London, Greater London, E14 5JP, GB Job Schedule Full time Job Description Champion cutting-edge service design to shape customer experiences and influence strategic initiatives in a leading financial institution. Lead cross-functional teams to deliver excellence in service design. As a Vice President Service Design in Operations Experience Design (OXD) organisation within the Commercial and Investment Bank (CIB), you will play a pivotal role in shaping end-to-end customer experiences by leveraging your deep expertise in service design and systems thinking. Spearhead strategically important initiatives, collaborating with diverse teams to develop innovative solutions that align with business objectives and enhance customer satisfaction. You apply your advanced knowledge of service design principles to create seamless, inclusive, and accessible experiences for our diverse clientele. Your strategic thinking, compelling storyboards, and guidance to cross-functional teams will be instrumental in delivering exceptional service experiences. Job responsibilities Align business and customer experience objectives across multiple products and platforms Champion the use of qualitative and quantitative research to identify pain points, opportunities for improvement, and enable innovation in products and features of moderate complexity Design service blueprints and document processes and touchpoints and incorporate inclusive design principles for seamless, personalised, and accessible experiences Create experience maps and service prototypes to illustrate customer journeys, with an iterative mindset for continuous refinement Collaborate with stakeholders and product partners to integrate customer-centric decision-making, inform prioritisation, and develop experience-led metrics to align business goals Demonstrate the value of Service Design as a strategic partner to senior stakeholders Can direct self and others in both planning and structuring the work, and executing on expected levels of quality Required qualifications, capabilities, and skills Experience or equivalent expertise in service design, experience design, or a related field, focusing on end-to-end customer experiences. We're proud of the varied expertise and experience amongst our team and acknowledge that we didn't all start out as service designers, and we welcome applicants from all professional backgrounds. Proven record in projects focused on end-to-end customer experiences Demonstrated ability to create visual representations of user journeys, including journey mapping, service blueprinting, storyboarding, wireframes, and prototypes Demonstrated expertise in creating direct and indirect experiences for diverse users Ability to work in cross-functional teams, facilitate collaboration, and encourage consensus toward common goals and objectives Experience with fast-paced, iterative design approaches involving frequent testing and refining of concepts Preferred qualifications, capabilities, and skills Relevant experience & transferrable skills: Degree in relevant design discipline (e.g., Service Design, Product Design, Interaction Design, HCI), certification from credible bootcamp or similar accelerated learning program, or equivalent work experience. Preferred experience working in complex business domains or in enterprise environments working on large-scale transformation programs User Research : Ability to plan and conduct user research to identify and articulate key factors influencing service use and effectiveness. User-Centered Design & Problem Solving : Expertise in selecting appropriate approaches to lead projects towards outcomes that are user-friendly, feasible to implement, and aligned with the business' strategic vision. Proficiency in re-framing problems and a fascination for problem-solving. Workshop Facilitation : Skilled in leading teams to design and deliver engaging workshops, and in supporting colleagues to effectively present and inspire stakeholders, and team members. Communication : Proficient in crafting clear and engaging visual and written communications, ensuring clarity and conciseness to effectively convey ideas and recommendations. Strategic Leadership & Implementation : A track record of forming well-grounded strategic recommendations. Experience in working with stakeholders to identify feasible changes, outline timeframes and resource needs, and plan future work phases. Measuring success: Experience in creating, monitoring, and tracking OKRs to assess the success of individual, team or stakeholder initiatives About Us J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit ourFAQs for more information about requesting an accommodation. About the Team J.P. Morgan's Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.