CBSbutler Ltd.

Service Delivery Managers x 3 + 3-4 month initial contracts - should be longer term + SC Cleared roles + Working hybrid out of Reading + Inside IR35 - £80 to £100 per hour Key Skills SC Cleared ITIL v4 What you will do as a Service Delivery Manager Support the delivery of business services, ensuring they meet performance, compliance, and customer expectations. Coordinate service onboarding and transition, working with stakeholders to ensure operational readiness and smooth handover. Monitor service performance, identifying risks, issues, and opportunities for improvement. Act as a point of contact for service-related issues, managing escalations and supporting resolution across teams and suppliers. Facilitate service reviews, gathering feedback and contributing to service improvement plans. Maintain service documentation, ensuring processes, configurations, and support materials are accurate and accessible. Contribute to service planning, supporting roadmap development and capability growth. Support team collaboration, sharing knowledge and contributing to a positive delivery culture. What you'll bring Experience supporting the delivery of business services in secure or complex environments. Understanding of service management frameworks (e.g. ITIL, DDaT) and operational governance. Ability to manage service issues, coordinate with stakeholders, and contribute to improvement initiatives. Familiarity with business systems, identity management, and secure service principles. Strong communication skills across technical and non-technical audiences. A proactive mindset focused on customer satisfaction and service reliability. Core areas (must have) Service Delivery & Coordination: Experience supporting the delivery and transition of business services, ensuring readiness and performance. Governance & Compliance: Understanding of service governance, risk management, and alignment with internal and external standards. Stakeholder Engagement: Ability to communicate effectively with internal customers, technical teams, and external partners. Service Documentation & Process Management: Experience maintaining service records, support materials, and operational procedures. Problem Solving & Escalation Support: Ability to troubleshoot service issues and support resolution across teams. Continuous Improvement: Contributing to service maturity through documentation, automation, and feedback loops. Team Collaboration: Working effectively across functions and supporting team delivery. Desirable Experience supporting services across hybrid environments (e.g. on-premise, cloud, SaaS). Familiarity with Microsoft 365, AWS, and business platforms such as Dynamics or Power Platform. Exposure to ITSM tools (e.g. JIRA, ServiceNow) and workflow automation (e.g. Power Automate). Understanding of enterprise IT services such as Active Directory, Exchange, PKI, and monitoring tools. Awareness of agile delivery practices and DevOps principles. Industry certifications (e.g. ITIL Foundation, PRINCE2, AgilePM). Experience working in secure or regulated environments (e.g. defence, government, critical infrastructure). This is not an exhaustive list, and we are keen to hear from you even if you might not have experience in all the above. The most important skill is a good attitude and willingness to learn.

A leading recruitment company is looking for Service Delivery Managers to support business services in a hybrid environment. Responsibilities include ensuring performance compliance, coordinating service transitions, and monitoring service delivery. Candidates should be SC Cleared and have a background in ITIL and service management. The role offers competitive rates between £80 and £100 per hour under IR35 regulations.

Cisco Webex/Meetings Consultant - SC Cleared Job type: Contract Town/City: Reading County: Remote Business Sector: IT Job ref: BBBH153240 Post Date: October 22, 2025 Cisco Webex & Meetings Engineer 6-12 month contract SC Cleared role We're seeking a Unified Communications & Network Support Engineer to deliver secure, high-quality collaboration and networking support across classified defence networks. You'll manage Cisco, Microsoft, and AV systems, ensuring resilient communication solutions that meet stringent security and operational standards. Key Responsibilities Deliver secure IT, AV, and Cisco networking support across classified environments. Administer and maintain collaboration platforms including Cisco Webex, Microsoft Teams, and Skype for Business. Support and configure AV systems such as Cisco P60, Crestron, and Polycom within secure meeting and operational spaces. Manage identity and authentication services via Active Directory, Azure AD, and Microsoft Exchange. Lead Unified Communications migrations and Cisco Expressway upgrades, ensuring minimal disruption and full compliance with defence standards. Develop and maintain technical documentation, configuration guides, and operational procedures aligned with MOD/Defence Information Assurance frameworks. Troubleshoot complex UC/network issues, working closely with infrastructure, security, and operations teams. Required Skills & Experience Proven experience supporting secure IT and Unified Communications environments (Defence, Government, or similarly regulated sectors). Strong hands-on experience with Cisco collaboration tools, AV systems, and networking technologies. Proficiency in Active Directory, Azure AD, and Exchange administration. Solid understanding of network security principles, identity management, and UC integration. Experience with Expressway deployments, UC migrations, and hybrid collaboration environments. Strong documentation, communication, and stakeholder engagement skills. Cisco certifications (e.g., CCNA Collaboration, CCNP Collaboration) Microsoft certifications (e.g., MS-700, MS-720) Familiarity with MOD JSP standards, Defence Digital, or similar governance frameworks. Experience working in classified or restricted IT environments.

Endpoint Administrator + 6 month initial contract + £530 to £615 per day - Inside IR35 + Majority of work will be remote + Some work in Reading Clearance: Active SC clearance required Role Summary The Endpoint Administrator will manage and support the organisation's endpoint estate, ensuring secure, compliant, and reliable operation across all devices. The role involves configuration management, patching, incident resolution, and maintaining adherence to security standards within an SC-cleared environment. Key Responsibilities Administer and maintain endpoint management platforms (e.g., Intune, SCCM, JAMF). Deploy and manage device configurations, applications, and updates. Oversee patching cycles and compliance reporting. Troubleshoot and resolve endpoint-related incidents and performance issues. Implement and maintain security policies, baselines, and conditional access. Support device imaging, provisioning, and lifecycle management. Produce clear documentation and operational procedures. Essential Skills & Experience Active SC clearance. Strong experience with endpoint management technologies. Proficiency in Windows administration; macOS/mobile experience advantageous. Knowledge of security best practices and compliance frameworks. Ability to diagnose and resolve complex technical issues. PowerShell or similar scripting experience. Desirable Experience in government or secure environments. Familiarity with CIS, NCSC, or similar security standards. Understanding of Zero Trust concepts.

Proven experience in SAP Fiori / UI5 development and administration. Strong hands-on experience with SAP ABAP Contractor will carry out the following role and responsibilities: Collaborate with stakeholders to gather and analyse business requirements and translate them into technical specifications. Design, develop, and maintain SAP Fiori / UI5 applications, ensuring alignment with user needs and business processes. Define, document, and validate functional requirements and proposed solutions with clients. Recommend and implement system enhancements and modifications where appropriate. Support the development and integration of new software solutions in collaboration with SAP analysts and developers. Assist users with process changes and continuous improvement initiatives. Deliver internal knowledge transfer and training on SAP technologies Experience Required: Proven experience in SAP Fiori / UI5 development and administration. Strong hands-on experience with SAP ABAP If you'd like to discuss this developer role in more detail, please send your updated CV to and I will get in touch.