Biffa Waste Services

A leading waste management company in Barlborough is seeking a Central Administrator. The role involves managing customer bookings, liaising with suppliers, and ensuring timely financial reporting. Excellent skills in Microsoft Office, particularly Excel, and the ability to meet deadlines are essential. The position will start as office-based but will transition to a hybrid work model. Join a company committed to sustainability and diversity.

Be the Face of Recycling: Join Us as an Information Point Officer Location: Littlehampton Hours: Summer - 45 hours per week, Winter - 35 hours per week Salary: £26,894 per annum Working Days & Times: Thursday to Monday Summer (HWRS): 8:45am - 6:15pm Winter (HWRS): 8:45am - 4:15pm A quick look at the role. As an Information Point Officer, you'll play a key role in keeping our recycling centre running smoothly while helping the public make greener choices. From advising visitors to ensuring waste is properly segregated, this is your chance to be a positive force for the environment. Your core responsibilities. Be the first point of contact, providing top note customer service. Help visitors sort and recycle their waste effectively. Monitor and redirect commercial and non compliant waste. Operate booking systems for designated sites. Keep the site clean, safe, and running efficiently.Promote recycling by ensuring waste is segregated wherever possible. You'll be at the heart of helping your community recycle more and waste less. You'll gain experience working in a dynamic, outdoor environment. Our essential requirements. Excellent customer service skills with a helpful, friendly attitude. The ability to work both independently and as part of a team. Strong problem solving skills for handling challenging situations. A proactive approach to keeping records and maintaining the site. And here's why you'll love it at Biffa. Competitive salary Ongoing career development, training and coaching - because if you don't grow, we don't grow. Generous pension scheme. Retail and leisure discounts. Holiday and travel discounts. Bike to work scheme. Changing the way people think about waste. At Biffa, we love working with waste. Whether we're turning it into sustainable power, finding new ways to recycle it or simply keeping it off the streets, we believe every day is an opportunity to improve the lives of millions. It's a view that's shared by our 11,500+ people around the country, who trust us to provide them with a career that's always rewarding, often challenging, but never dull. And it's why we're the UK's No. 1 choice for business waste management. Dedicated to diversity. Being inclusive is core to our culture at Biffa; we believe different ideas, perspectives and backgrounds are key to developing a creative and effective working environment that represents our communities and generates the best outcomes for colleagues, customers and stakeholders, which is why you'll find us championing diversity, equity and inclusion at every turn.

Loyalty Team Executive Location: Aylesbury HP19 8DB Type: Full Time & Permanent Hours: 37.5 hours per week, Monday to Friday Salary: Upto £25,075 & Competitive Bonus Scheme Are you resilient, with great communication skills? We are looking for a Loyalty Team Executive to improve customer retention within Biffa, this will be a reactive role handling customer contract termination requests whilst proactively identifying customers require assistance. Working alongside various Biffa departments identifying areas of improvement for the business in order to retain more customers. And here's why you'll love it at Biffa: Comprehensive training and development with opportunities for career progression 24 days holiday a year plus Bank Holiday days and the opportunity to buy and sell holiday. Access to Biffa Perkz - high street discounts for you and your family Pioneering family-friendly policies Free on-site parking We're here to change the way people think about waste Whether we're turning waste into sustainable power, finding new ways to recycle it or simply keeping it off the streets, we believe every day is an opportunity to improve the lives of millions. Over 10,000 people around the country trust us to provide them with a career that's always rewarding, often challenging, but never dull. Dedicated to diversity At Biffa we believe different ideas, perspective and backgrounds are key to developing a creative working environment that delivers real results. It's why you'll find us championing diversity and equality at every turn.

A leading waste management company is seeking a Regional General Manager for their London region. This role requires strategic leadership to drive operational excellence and ensure safe, compliant operations. The ideal candidate will have senior leadership experience, strong financial acumen, and a proven track record in managing complex businesses. You'll be responsible for developing a high-performance culture and enhancing customer service. The position offers a dynamic environment focusing on growth and innovation.

Regional General Manager - London Biffa is seeking an exceptional Regional General Manager to take full strategic ownership of our London region. Reporting to the Area Business Director, you are the driving force behind multi-site operational excellence. Through people-first leadership, strategic foresight, and an unwavering commitment to service and safety, you shape the region's success story. Your leadership sets the tone for sustained growth, customer satisfaction, and cultural resonance across all sites. In this high-impact role, you will lead from the front-ensuring every operation is safe, compliant, and cost-effective. You will balance diligence with agility, continuously uncovering efficiencies and embedding a performance mindset that delivers bottom-line results. Representing Biffa at a senior level, you build strategic partnerships and forge relationships within local networks. With sharp commercial instincts, you anticipate challenges and identify competitive opportunities-always ready with a game plan that keeps the region one step ahead. Key Responsibilities Strategic Leadership Define and deliver the regional strategy aligned with organisational goals Influence the wider business and contribute to national planning conversations Set and support strategic growth initiatives (organic and M&A) Represent the region in key stakeholder engagements and Town Halls Operational Management Ensure safe and compliant operations with visible safety leadership Deliver P&L accountability and meet budget targets Foster operational excellence through simplicity, consistency, and data-driven performance Drive efficiencies across disposal, payroll, and asset utilisation Drive efficient processes and high recovery rates in Transfer Stations People & Culture Develop and sustain a high-performance culture through coaching and leadership behaviours Lead succession planning and colleague development Engage and inspire teams through genuine, accountable leadership Champion diversity, inclusion, and collaborative working across sites Customer Excellence Ensure industry-leading service with a relentless customer-first mindset Lead successful mobilization and reduce customer churn Ensure strong links with the Customer Services and Credit Control team to ensure that churn is managed in the appropriate way for the region Achieve On-Time-In-Full (OTIF) delivery targets Commercial Enablement Enable growth through commercial partnerships and local market opportunities Support capacity expansion and talent development across regional and site teams through partnering with Central support teams Collaborate and influence with disposal procurement team to negotiate competitive disposal rates/terms to support the disposal budget. What We're Looking For A proven track record of running large, operationally complex businesses Strong financial acumen and experience owning a P&L Senior leadership experience across commercial, operational, and people functions The ability to build performance cultures that deliver results Executive presence with strong stakeholder influence Experience driving transformation or business improvement Degree-level education (or equivalent experience); Transport CPC advantageous Biffa - we're changing the way people think about waste At Biffa, we love working with waste. Whether we're turning it into sustainable power, finding new ways to recycle it or simply keeping it off the streets, we believe every day is an opportunity to improve the lives of millions. It's a view that's shared by our 11,500+ people around the country, who trust us to provide them with a career that's always rewarding, often challenging, but never dull. We believe different ideas, perspective and backgrounds are key to developing a creative and effective working environment which is why you'll find us championing diversity and equality at every turn.

A leading waste management company in Wednesbury is looking for an experienced Plant Operative. This role involves accepting, treating, and dispatching hazardous waste materials in a busy transfer station. Candidates must possess an in-date Counterbalance FLT licence and should be able to work as part of a team while maintaining safety standards. Flexibility on working hours, including some weekends, may be required. Join a team dedicated to changing how we think about waste!

Join us in making an impact as a Transport Administrator / Traffic Dispatcher! Location: Edinburgh Hours: Monday to Friday A quick look at the role. The Traffic Administrator / Traffic Dispatcher is responsible for managing the day-to-day organisation of operations in the depot through the allocation and basic routing of vehicles. You will ensure best in class service delivery to customers, ensuring health & safety standards are maintained, and ensuring environmental and O licence compliance. If you thrive in a dynamic environment, enjoy problem-solving, and are passionate about delivering an exceptional service, this is the role for you. Your core responsibilities Optimising routes and vehicle utilisation to deliver top-class service. Managing driver availability and ensuring compliance with regulations. Overseeing vehicle checks, safety, and maintenance. Handling admin tasks like payroll, timesheets, tachograph records, and reporting. Driving cost-efficiency by analysing depot data and improving operations. This is more than just a desk job! You'll also have the chance to get hands-on with employee engagement and improvement initiatives. Our essential requirements A strong knowledge of the local area. The ability to plan, prioritise, and meet tight deadlines. A solutions-driven mindset and a knack for problem-solving. Proficiency with business software and MS Office (especially Excel). Experience in admin, call handling, or a time-critical environment is a plus. And here's why you'll love it at Biffa. Competitive salary. Ongoing career development, training and coaching - because if you don't grow, we don't grow. Generous pension scheme. Medical and dental scheme. Retail and leisure discounts. Holiday and travel discounts. Bike to work scheme. Plus much more Biffa - Changing the way people think about waste. At Biffa, we love working with waste. Whether we're turning it into sustainable power, finding new ways to recycle it or simply keeping it off the streets, we believe every day is an opportunity to improve the lives of millions. It's a view that's shared by our 11,000+ people around the country, who trust us to provide them with a career that's always rewarding, often challenging, but never dull. And it's why we're the UK's No. 1 choice for business waste management. Dedicated to diversity. Being inclusive is core to our culture at Biffa; we believe different ideas, perspectives and backgrounds are key to developing a creative and effective working environment that represents our communities and generates the best outcomes for colleagues, customers and stakeholders, which is why you'll find us championing diversity, equity and inclusion at every turn.

We're looking for a proactive and detail-oriented Credit Controller to join our centralised Accounts Receivable team. This role offers full ownership of a portfolio of customer accounts, with a strong focus on manual account management, data handling, and working extensively with Excel spreadsheets to track, analyse, and drive collections activity. You'll play a key role in ensuring timely payments, resolving queries, and maintaining strong relationships across the business. Key Responsibilities Manage and maintain customer accounts, ensuring payments are received in line with agreed terms Work extensively with Excel to track debt, reconcile accounts, and support cash collection activity Investigate and resolve queries, working closely with internal and external stakeholders Monitor aged debt and take appropriate action to minimise risk and overdue balances About You Experience in Credit Control or Accounts Receivable Comfortable working in a manual, spreadsheet-driven environment Confident using Excel for data tracking, reconciliation, and analysis Strong communication skills with the ability to manage stakeholder relationships Highly organised with good attention to detail Proactive, target-driven, and able to prioritise workload effectively Biffa - we're changing the way people think about waste At Biffa, we love working with waste. Whether we're turning it into sustainable power, finding new ways to recycle it or simply keeping it off the streets, we believe every day is an opportunity to improve the lives of millions. It's a view that's shared by our 11,000+ people around the country, who trust us to provide them with a career that's always rewarding, often challenging, but never dull. We believe different ideas, perspective and backgrounds are key to developing a creative and effective working environment which is why you'll find us championing diversity and equality at every turn.

A leading waste management company in the UK is seeking a proactive Credit Controller to manage a portfolio of customer accounts. In this role, you will ensure timely payments and resolve queries while maintaining stakeholder relationships. The ideal candidate has experience in Credit Control and is confident using Excel for data tracking and analysis. This is an excellent opportunity for those who thrive in a detail-oriented, target-driven environment.

Join Biffa as a Contract Manager, owning complex contracts and delivering smarter, safer waste solutions. Location: The role can be done from home however you will be covering Surrey, Sussex & Kent. Reporting to: Regional General Manager/Business Manager. This role is on a fixed term 12-month contract. A quick look at the role: The IRM Contract Manager is responsible for developing and growing waste disposal and resource management services across customer sites, while delivering first class customer service and account management. You will ensure the right infrastructure is in place to respond quickly to client needs, driving continuous improvement across the contract to deliver strong performance against EBIT targets, recycling objectives, compliance and health & safety standards. Based within our Specialist Services Division, the role delivers tailored solutions for complex and unknown waste streams, including hazardous waste removal, bulk liquid disposal, industrial cleaning, compactors, balers and Integrated Resource Management (IRM). Your core responsibilities. Act as the primary point of contact for all client stakeholders, ensuring contract compliance, service delivery, safety culture, retention and commercial performance. Drive account growth through improved commercial performance, upselling services and equipment, new waste streams and pricing negotiations. Produce monthly reports and management information, including bespoke multi site client reporting and portal data management. Deliver site based waste minimisation programmes aligned to strategic targets, improving cost efficiency, environmental performance and waste handling practices. Manage monthly profit and loss across a designated contract portfolio. Apply strong sector knowledge across health and safety, Duty of Care, resource and hazardous waste management to identify added value opportunities. Lead and promote a strong safety culture on client sites, providing guidance and coaching to operatives, agency staff and client teams. Support colleagues and client sites as part of a wider team, contributing expertise to large scale projects, emergency response and specialist services. Our essential requirements. Knowledge of waste management, with previous account management experience and a strong operational focus. Understanding of lean methodology, with the ability to work to clearly defined KPIs. Proven track record of delivering continuous improvement within an operational or service environment. Full, current UK car driving licence. And here's why you'll love it at Biffa: Ongoing career development, training and coaching - because if you don't grow, we don't grow Generous pension scheme Medical and dental scheme Retail and leisure discounts Holiday and travel discounts Plus much more Changing the way people think about waste. At Biffa, we love working with waste. Whether we're turning it into sustainable power, finding new ways to recycle it or simply keeping it off the streets, we believe every day is an opportunity to improve the lives of millions. It's a view that's shared by our 11,000+ people around the country, who trust us to provide them with a career that's always rewarding, often challenging, but never dull. And it's why we're the UK's No. 1 choice for business waste management. Dedicated to diversity. At Biffa we believe different ideas, perspective and backgrounds are key to developing a creative working environment that delivers real results. It's why you'll find us championing diversity and equality at every turn.

Are you an ambitious, commercially minded procurement professional who thrives on driving change and building high-performing supply chains? We're looking for a Category Manager to play a key role in our Procurement & Supply Chain transformation journey. This is a high-impact opportunity for someone with a strong "can-do" mindset, who enjoys improving how things work, challenging the status quo and delivering tangible value through smarter sourcing and supplier partnerships. You'll join a function recognised as a critical enabler of our corporate strategy, with a clear mandate to create a strategic, innovative and best-in class procurement operation. The role As Category Manager, you will take ownership of key spend categories, shaping multi year strategies that drive cost efficiency, resilience, sustainability and service excellence. Key responsibilities include: Leading end to end tendering, negotiation and contract award processes across your categories Delivering annual savings targets while improving supplier quality and delivery performance Developing and executing category strategies to reduce cost, mitigate risk and drive innovation Managing sustainability requirements, including support of SBTi targets Building strong stakeholder relationships while ensuring compliance with procurement processes and systems You'll have genuine scope to influence how procurement operates, with visibility across the organisation and the opportunity to leave a lasting impact. What do I need to be successful? 5+ years' experience in strategic procurement within a category management model, ideally degree educated (CIPS desirable) Proven experience running complex, multi stakeholder tenders with strong commercial and quality evaluation Strong negotiation skills and confidence influencing within matrix organisations A proactive, resilient, improvement focused mindset with a clear ambition to drive change Knowledge of logistics and supply chain operations, with waste industry experience highly beneficial Why join? A pivotal role in a business wide procurement transformation programme Real autonomy to shape strategy and drive meaningful operational and commercial improvements Exposure to senior stakeholders and complex, high-value categories Long term career development within a major, purpose driven organisation Supportive, inclusive culture that values fresh thinking and continuous improvement Biffa - we're changing the way people think about waste At Biffa, we love working with waste. Whether we're returning it into sustainable power, finding new ways to recycle or simply keeping it off the streets, we believe every day is an opportunity to improve the lives of millions. It's a view that's shared by our 11,000+ people around the country, who trust us to provide them with a career that's always rewarding, often challenging, but never dull. We believe different ideas, perspective and backgrounds are key to developing a creative and effective working environment which is why you'll find us championing diversity and equality at every turn.

Depot Manager - Newchapel At Biffa, we're proud to be a leader in sustainable waste management. We're looking for an experienced Depot Manager to lead our Newchapel collections operations, driving performance, safety, and service excellence. This is an opportunity to lead a high-performing team, shape operational strategy, and play a key role in delivering reliable and sustainable waste solutions to our customers. A quick look at the role As Depot Manager, you'll take full responsibility for the operational performance of the Newchapel depot. You will ensure compliance with health & safety, environmental regulations, and operator licence requirements while leading a motivated team to deliver outstanding service and continuous improvement. You'll combine strong operational leadership with commercial awareness to optimise productivity, manage costs, and support sustainable growth. Key responsibilities Work closely with a team of dedicated waste management professionals in a collaborative and supportive environment. Drive performance against KPIs while promoting best practice in cost control, productivity, and operational efficiency. Lead, develop, and inspire drivers and operational staff to create a high-performing and positive workplace culture. Coordinate depot resources effectively to maximise productivity and service quality. Take ownership of the depot's profit and loss performance, delegating effectively to deliver consistent growth. Build and maintain strong relationships with local customers, working alongside the Biffa Business Improvement Manager to ensure excellent and cost-effective service. Set clear objectives for operational teams, monitor performance, and take decisive action to achieve results. Influence operational decisions, implement improvements, and help shape the future direction of the depot. This role offers more than just operational leadership - it's a chance to make a real impact within a leading organisation in the waste management industry. About you We're looking for a confident and commercially minded leader who thrives in a fast-paced operational environment. You will have: Proven experience as an Operations Manager, Depot Manager, General Manager, or similar senior role within services, logistics, or transport. Experience managing profit and loss performance (desirable). Certificate of Professional Competence (CPC) qualification (desirable). IOSH qualification (desirable). Ability to perform effectively in a fast-paced, commercially driven environment. Strong leadership, communication, and stakeholder management skills with the ability to influence and drive performance. And here's why you'll love it at Biffa. Competitive salary Car or allowance Ongoing career development, training and coaching - because if you don't grow, we don't grow. Generous pension scheme. Retail and leisure discounts. Holiday and travel discounts. Bike to work scheme Changing the way people think about waste. At Biffa, we love working with waste. Whether we're turning it into sustainable power, finding new ways to recycle it or simply keeping it off the streets, we believe every day is an opportunity to improve the lives of millions. It's a view that's shared by our 11,500+ people around the country, who trust us to provide them with a career that's always rewarding, often challenging, but never dull. And it's why we're the UK's No. 1 choice for business waste management Dedicated to diversity. Being inclusive is core to our culture at Biffa; we believe different ideas, perspectives and backgrounds are key to developing a creative and effective working environment that represents our communities and generates the best outcomes for colleagues, customers and stakeholders, which is why you'll find us championing diversity, equity and inclusion at every turn.

A leading waste management company in Wales is looking for an experienced Depot Manager to oversee collections operations in Newchapel. This role involves ensuring health & safety compliance, driving KPIs, and maintaining strong customer relationships. The ideal candidate will possess operational leadership skills and a CPC qualification, with a competitive salary and benefits like ongoing training and a generous pension scheme. Join a forward-thinking team committed to sustainable practices.

A leading waste management company in Burgess Hill is seeking a Traffic Dispatcher / Transport Administrator to oversee operational organization in the depot. Responsibilities include optimizing routes, managing driver compliance, and administrative tasks like payroll and reporting. The ideal candidate enjoys problem-solving, thrives in a fast-paced environment, and is customer-focused. Join a team dedicated to changing the way people think about waste with a commitment to diversity and inclusion.

Traffic Dispatcher / Transport Administrator Shift Hours: 08:30am-17:00pm Monday to Friday 40 hours a week hours A quick look at the role. The Traffic Administrator is responsible for managing the day-to-day organisation of operations in the depot through the allocation and basic routing of vehicles. You will ensure best in class service delivery to customers, ensuring health & safety standards are maintained, and ensuring environmental and O licence compliance. If you thrive in a dynamic environment, enjoy problem-solving, and are passionate about delivering an exceptional service, this is the role for you. Your Core Responsibilities Optimising routes and vehicle utilisation to deliver top-class service. Managing driver availability and ensuring compliance with regulations. Overseeing vehicle checks, safety, and maintenance. Handling admin tasks like payroll, timesheets, tachograph records, and reporting. Driving cost-efficiency by analysing depot data and improving operations. This is more than just a desk job! You'll also have the chance to get hands-on with employee engagement and improvement initiatives. Our essential requirements Knowledge of the local area. The ability to plan, prioritise, and meet tight deadlines. A solutions-driven mindset and a knack for problem-solving. Customer focused, engaging and supporting a diverse customer base. Proficiency with business software and MS Office (especially Excel). Experience in administration, call handling, or a time-critical environment is a plus. Biffa - Changing the way people think about waste. At Biffa, we love working with waste. Whether we're turning it into sustainable power, finding new ways to recycle it or simply keeping it off the streets, we believe every day is an opportunity to improve the lives of millions. It's a view that's shared by our 11,000+ people around the country, who trust us to provide them with a career that's always rewarding, often challenging, but never dull. And it's why we're the UK's No. 1 choice for business waste management. Dedicated to diversity. Being inclusive is core to our culture at Biffa; we believe different ideas, perspectives and backgrounds are key to developing a creative and effective working environment that represents our communities and generates the best outcomes for colleagues, customers and stakeholders, which is why you'll find us championing diversity, equity and inclusion at every turn.