At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world's largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine's Top Company Cultures list and ranked among the World's Most Innovative Companies by Fast Company. We realize people do not fit into neat boxes. We are looking for curious and empathetic individuals who are committed to developing themselves and learning new skills, and we are ready to help you do that. We cannot complete our mission without building a diverse and inclusive team. We hire the best people based on an evaluation of their potential and support them throughout their time at Cloudflare. Come join us! About the Team: In this role, you will contribute to Cloudflare's revenue generation engine by delivering pipeline at scale to the Sales counterparts. You will do this through a maniacal focus on people, process, and tools. The Business Development organization is anchored in a culture focused on the development & training of its employees, incubating talent across the company, teamwork, and celebrating success. With flawless execution, we believe the Business Development organization will be a competitive differentiator for Cloudflare. This is a great opportunity to be a member of our high performing Sales team at a hyper-growth technology company. The Business Development Representative (BDR) will: Be the first point of contact for customers that need help finding solutions Develop your customer centric sales skills to deliver a stellar customer experience Learn Cloudflare's products and services in detail Similar to other roles that Cloudflare, this role has a tenure requirement of 18-24 months before you may be eligible to apply for another role within the company. About the Role Location: London, office based (up to three days a week). Start: Candidate must be available to start within 4 weeks. This is a great opportunity to be an early member of a high performing sales team at a fast growing technology company. We are looking for ownership-oriented team members with excellent communication skills and technical curiosity. As the Business Development Representative (BDR), you will: Learn customer-centric sales skills Become an expert in Cloudflare's product Team members have opportunities to move into roles across the organization, especially in mid-market sales, customer success, solutions engineering, and sales operations Day in the Life of BDR at Cloudflare Own and meet target quota related to number of qualified opportunities, response SLA, value of sales pipeline, and revenue Develop new business opportunities from inbound and marketing-generated leads Discover pain points and use case, map them to broad set of Cloudflare solutions and qualify for Enterprise sales opportunities Work cross-functionally with stakeholders (account executives, marketing, sales operations, fellow BDRs) Report, track, and manage sales activities and results using SFDC Play an active role in the creation and iteration of team processes Examples of desirable skills, knowledge and experience Ability to work as part of a team or independently Analytical, organization and time management skills Comfortable working in a fast-paced, dynamic environment Strong interpersonal communication skills Customer-oriented mindset with empathy and curiosity Aptitude to learn technical concepts/terms Ability to manage multiple tasks/projects simultaneously Minimum 1 years of experience in BDR or in a similar capacity in technology industry is preferred, specifically in SaaS will be a plus Experience in Outreach and Salesforce is a plus What Makes Cloudflare Special? We're not just a highly ambitious, large-scale technology company. We're a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet. Project Galileo : Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare's enterprise customers at no cost. Athenian Project : In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states. 1.1.1.1 : We released 1.1.1.1 to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here's the deal - we don't store client IP addresses never, ever. We will continue to abide by our privacy commitment and ensure that no user data is sold to advertisers or used to target consumers. Sound like something you'd like to be a part of? We'd love to hear from you! This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license. Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law. We are an AA/Veterans/Disabled Employer. Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at or via mail at 101 Townsend St. San Francisco, CA 94107. Apply for this job indicates a required field First Name Last Name Email Phone Location (City) Resume/CV Enter manually Accepted file types: pdf, doc, docx, txt, rtf Enter manually Accepted file types: pdf, doc, docx, txt, rtf Legal Name (if different than above) Would you like to include your LinkedIn profile, personal website or blog? How did you hear about this job? Do you now or will you in the future require immigration sponsorship to work at Cloudflare? Select Please review and acknowledge Cloudflare's Candidate Privacy Policy (). Are you comfortable to undertake a minimum of 30-40 outbound calls daily as part of your responsibilities? Select
Jun 19, 2025
Full time
At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world's largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine's Top Company Cultures list and ranked among the World's Most Innovative Companies by Fast Company. We realize people do not fit into neat boxes. We are looking for curious and empathetic individuals who are committed to developing themselves and learning new skills, and we are ready to help you do that. We cannot complete our mission without building a diverse and inclusive team. We hire the best people based on an evaluation of their potential and support them throughout their time at Cloudflare. Come join us! About the Team: In this role, you will contribute to Cloudflare's revenue generation engine by delivering pipeline at scale to the Sales counterparts. You will do this through a maniacal focus on people, process, and tools. The Business Development organization is anchored in a culture focused on the development & training of its employees, incubating talent across the company, teamwork, and celebrating success. With flawless execution, we believe the Business Development organization will be a competitive differentiator for Cloudflare. This is a great opportunity to be a member of our high performing Sales team at a hyper-growth technology company. The Business Development Representative (BDR) will: Be the first point of contact for customers that need help finding solutions Develop your customer centric sales skills to deliver a stellar customer experience Learn Cloudflare's products and services in detail Similar to other roles that Cloudflare, this role has a tenure requirement of 18-24 months before you may be eligible to apply for another role within the company. About the Role Location: London, office based (up to three days a week). Start: Candidate must be available to start within 4 weeks. This is a great opportunity to be an early member of a high performing sales team at a fast growing technology company. We are looking for ownership-oriented team members with excellent communication skills and technical curiosity. As the Business Development Representative (BDR), you will: Learn customer-centric sales skills Become an expert in Cloudflare's product Team members have opportunities to move into roles across the organization, especially in mid-market sales, customer success, solutions engineering, and sales operations Day in the Life of BDR at Cloudflare Own and meet target quota related to number of qualified opportunities, response SLA, value of sales pipeline, and revenue Develop new business opportunities from inbound and marketing-generated leads Discover pain points and use case, map them to broad set of Cloudflare solutions and qualify for Enterprise sales opportunities Work cross-functionally with stakeholders (account executives, marketing, sales operations, fellow BDRs) Report, track, and manage sales activities and results using SFDC Play an active role in the creation and iteration of team processes Examples of desirable skills, knowledge and experience Ability to work as part of a team or independently Analytical, organization and time management skills Comfortable working in a fast-paced, dynamic environment Strong interpersonal communication skills Customer-oriented mindset with empathy and curiosity Aptitude to learn technical concepts/terms Ability to manage multiple tasks/projects simultaneously Minimum 1 years of experience in BDR or in a similar capacity in technology industry is preferred, specifically in SaaS will be a plus Experience in Outreach and Salesforce is a plus What Makes Cloudflare Special? We're not just a highly ambitious, large-scale technology company. We're a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet. Project Galileo : Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare's enterprise customers at no cost. Athenian Project : In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states. 1.1.1.1 : We released 1.1.1.1 to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here's the deal - we don't store client IP addresses never, ever. We will continue to abide by our privacy commitment and ensure that no user data is sold to advertisers or used to target consumers. Sound like something you'd like to be a part of? We'd love to hear from you! This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license. Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law. We are an AA/Veterans/Disabled Employer. Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at or via mail at 101 Townsend St. San Francisco, CA 94107. Apply for this job indicates a required field First Name Last Name Email Phone Location (City) Resume/CV Enter manually Accepted file types: pdf, doc, docx, txt, rtf Enter manually Accepted file types: pdf, doc, docx, txt, rtf Legal Name (if different than above) Would you like to include your LinkedIn profile, personal website or blog? How did you hear about this job? Do you now or will you in the future require immigration sponsorship to work at Cloudflare? Select Please review and acknowledge Cloudflare's Candidate Privacy Policy (). Are you comfortable to undertake a minimum of 30-40 outbound calls daily as part of your responsibilities? Select
At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world's largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine's Top Company Cultures list and ranked among the World's Most Innovative Companies by Fast Company. We realize people do not fit into neat boxes. We are looking for curious and empathetic individuals who are committed to developing themselves and learning new skills, and we are ready to help you do that. We cannot complete our mission without building a diverse and inclusive team. We hire the best people based on an evaluation of their potential and support them throughout their time at Cloudflare. Come join us! Available Location: London, UK About the Department Customer Success at Cloudflare is focused on customer adoption and value realization of Cloudflare Solutions. We work closely with our customers in the closing stages of the sales cycle being ready to partner with them as they implement, adopt and optimize our cloud solutions around their business goals and objectives. We are proactively driven to fully understand their WHY so that we can articulate what we can do to help to ensure full value and outcomes from Cloudflare Solutions and Products. The Customer Success Teams consist of Customer Success Managers and Customer Solutions Engineers to proactively engage with customer needs to help accelerate the outcomes that our customers are looking to achieve. The Customer Success Team works closely across all of the Cloudflare Team particularly with Strategic Account Executives, Business Development Representatives, and Solution Engineers, Product and Sales Operations to help our customers adopt Cloudflare and create great Internet-enabled experiences. We are One EMEA Team. What you'll do This is a senior and critical role where you will be responsible for ensuring the success of Cloudflare's Strategic Enterprise customers and managing all of their post-sale experiences. You will bring strong relationship-building experience, product knowledge, project management and organizational skills, as well as a high degree of empathy to ensure the customer's satisfaction with Cloudflare's services. Our mission is to deliver great customer outcomes and also growth of adoption and utilization of Cloudflare solutions. You will maintain a deep understanding of our solutions and present to customers about the most relevant features/functionality for their specific business needs. You are ultimately responsible for the retention and growth of your book of business; this is driven through demonstrating the value the products and services provide to the customer's business via quarterly reviews and understanding what next and at what time based upon your customers needs and goals. Ideally we are looking for applications who can show demonstrable experience of at least 5-7 years partnering with large multinational customers driving Digital and / or Network transformation at scale and at pace. Additional responsibilities will include: Be a Trusted Advisor to your customers, Work with your account teams to plan and execute long term Success Plans to facilitate retention and growth via product and new business unit expansion, Develop and maintain long-term relationships with stakeholders in your account portfolio, Work cross-functionally with Product, Engineering, Systems Reliability Engineering, Marketing and other teams to resolve customer business issues and work towards their stated goals, Manage customer feedback and product needs by providing feature requests to internal partner teams, Able to demonstrate how your customer engagement directly impacts their growth and adoption of Cloudflare Solutions and Services, Expected up to 30% travel across EMEA for your customers. Examples of desirable skills, knowledge and experience Bachelor's degree and / or other professional qualification (eg. CIPD, Prince2, ACA, CFA), 8+ years of experience in a Customer Success/Account Management role of which at least 5 years managing large strategic / enterprise level engagements, Understanding of SAAS / SASE / Cloud Applications landscape, Strong understanding of or willing to learn about computer networking and "how the internet works" with network security a plus, Experience in cloud security and/or performance industries preferred, Experience with project management, account portfolio planning, Cloud implementation and prioritization, Ability to prioritize, multi-task, and perform effectively under pressure, Strong interpersonal communication skills (verbal, written and video call) as well as organizational skills, Track record of successful planning and execution of Executive Business Reviews, Commercial acumen and awareness to drive successful outcomes. Additional European languages are a plus. What Makes Cloudflare Special? We're not just a highly ambitious, large-scale technology company. We're a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet. Project Galileo : We equip politically and artistically important organizations and journalists with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare's enterprise customers at no cost. Athenian Project : We created Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. 1.1.1.1 : We released 1.1.1.1 to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here's the deal - we don't store client IP addresses never, ever. We will continue to abide by our privacy commitment and ensure that no user data is sold to advertisers or used to target consumers. Sound like something you'd like to be a part of? We'd love to hear from you! This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license. Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law. We are an AA/Veterans/Disabled Employer. Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at or via mail at 101 Townsend St. San Francisco, CA 94107.
Feb 19, 2025
Full time
At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world's largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine's Top Company Cultures list and ranked among the World's Most Innovative Companies by Fast Company. We realize people do not fit into neat boxes. We are looking for curious and empathetic individuals who are committed to developing themselves and learning new skills, and we are ready to help you do that. We cannot complete our mission without building a diverse and inclusive team. We hire the best people based on an evaluation of their potential and support them throughout their time at Cloudflare. Come join us! Available Location: London, UK About the Department Customer Success at Cloudflare is focused on customer adoption and value realization of Cloudflare Solutions. We work closely with our customers in the closing stages of the sales cycle being ready to partner with them as they implement, adopt and optimize our cloud solutions around their business goals and objectives. We are proactively driven to fully understand their WHY so that we can articulate what we can do to help to ensure full value and outcomes from Cloudflare Solutions and Products. The Customer Success Teams consist of Customer Success Managers and Customer Solutions Engineers to proactively engage with customer needs to help accelerate the outcomes that our customers are looking to achieve. The Customer Success Team works closely across all of the Cloudflare Team particularly with Strategic Account Executives, Business Development Representatives, and Solution Engineers, Product and Sales Operations to help our customers adopt Cloudflare and create great Internet-enabled experiences. We are One EMEA Team. What you'll do This is a senior and critical role where you will be responsible for ensuring the success of Cloudflare's Strategic Enterprise customers and managing all of their post-sale experiences. You will bring strong relationship-building experience, product knowledge, project management and organizational skills, as well as a high degree of empathy to ensure the customer's satisfaction with Cloudflare's services. Our mission is to deliver great customer outcomes and also growth of adoption and utilization of Cloudflare solutions. You will maintain a deep understanding of our solutions and present to customers about the most relevant features/functionality for their specific business needs. You are ultimately responsible for the retention and growth of your book of business; this is driven through demonstrating the value the products and services provide to the customer's business via quarterly reviews and understanding what next and at what time based upon your customers needs and goals. Ideally we are looking for applications who can show demonstrable experience of at least 5-7 years partnering with large multinational customers driving Digital and / or Network transformation at scale and at pace. Additional responsibilities will include: Be a Trusted Advisor to your customers, Work with your account teams to plan and execute long term Success Plans to facilitate retention and growth via product and new business unit expansion, Develop and maintain long-term relationships with stakeholders in your account portfolio, Work cross-functionally with Product, Engineering, Systems Reliability Engineering, Marketing and other teams to resolve customer business issues and work towards their stated goals, Manage customer feedback and product needs by providing feature requests to internal partner teams, Able to demonstrate how your customer engagement directly impacts their growth and adoption of Cloudflare Solutions and Services, Expected up to 30% travel across EMEA for your customers. Examples of desirable skills, knowledge and experience Bachelor's degree and / or other professional qualification (eg. CIPD, Prince2, ACA, CFA), 8+ years of experience in a Customer Success/Account Management role of which at least 5 years managing large strategic / enterprise level engagements, Understanding of SAAS / SASE / Cloud Applications landscape, Strong understanding of or willing to learn about computer networking and "how the internet works" with network security a plus, Experience in cloud security and/or performance industries preferred, Experience with project management, account portfolio planning, Cloud implementation and prioritization, Ability to prioritize, multi-task, and perform effectively under pressure, Strong interpersonal communication skills (verbal, written and video call) as well as organizational skills, Track record of successful planning and execution of Executive Business Reviews, Commercial acumen and awareness to drive successful outcomes. Additional European languages are a plus. What Makes Cloudflare Special? We're not just a highly ambitious, large-scale technology company. We're a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet. Project Galileo : We equip politically and artistically important organizations and journalists with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare's enterprise customers at no cost. Athenian Project : We created Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. 1.1.1.1 : We released 1.1.1.1 to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here's the deal - we don't store client IP addresses never, ever. We will continue to abide by our privacy commitment and ensure that no user data is sold to advertisers or used to target consumers. Sound like something you'd like to be a part of? We'd love to hear from you! This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license. Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law. We are an AA/Veterans/Disabled Employer. Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at or via mail at 101 Townsend St. San Francisco, CA 94107.
At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world's largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine's Top Company Cultures list and ranked among the World's Most Innovative Companies by Fast Company. We realize people do not fit into neat boxes. We are looking for curious and empathetic individuals who are committed to developing themselves and learning new skills, and we are ready to help you do that. We cannot complete our mission without building a diverse and inclusive team. We hire the best people based on an evaluation of their potential and support them throughout their time at Cloudflare. Come join us! Available Location: London, UK What you'll do Cloudflare's solutions engineering function is responsible for collaborating with clients from early-stage ideation through to planning for production. Being much more than an expert solely in Cloudflare's services, our Senior Solutions Engineers are expected to sit alongside our peers in our clients, and to contribute their energy, ideas and opinion on solving the hard problems we face in our industry today. Often this means deep work on the art-of-the possible (and sometimes being willing to put aside preconceptions on the impossible!). On any given day, the role will provide both a challenging and rewarding opportunity to develop adjacent technology expertise as well as mastering key skills relating to technical and industry advocacy on behalf of our clients. A key aspect will be offering good practice guidance and adopting a deploy-to-production mindset, where it is as much about the operational process as it is about the product. As part of our broader solutions engineering community, you will be working alongside peers with deep subject-matter expertise and industry knowledge upon whose insights will support your own. Of course, as a senior member of the team, you will also be in a position to contribute to a body-of-knowledge across key domains of networking, cybersecurity and edge computing, as well as industry analyses and perspectives. For this role, our Solutions Engineering team members focus on large clients for whom we are able to develop deep understanding and partnership to collaborate with. Building on a track record of success, this role has an emphasis on supporting our clients in the major enterprise segment (eg. FTSE 100). As an SE, there will often be more than one way to solve a problem - hence what might be a best practice in a given context might not be true in another. This is where your experience will help. Who we are The problems that our clients face are both diverse and unique - which is reflected in how we think about our Solution Engineering team. Building on the benefit of the hive-mind, our SE team is made up of individuals from a wide range of backgrounds - from end-customers to other vendors. In short, if we are to solve complex problems we need a diverse, curious and collaborative team. Cloudflare's mission is one which is both simple and timeless, to help build a better Internet. This requires a broad set of services and associated knowledge of Internet performance and security technology. We recognize many of our team usually join us with one or two core domains of expertise, however key to success is the curiosity to maintain and develop new knowledge which is essential to keeping up with the high rate of product innovation at Cloudflare. In our aim to support your success, all the resources and training required to build a custom personal development plan to be effective for the role, will be provided. Examples of desirable skills, knowledge and experience Our Solutions Engineers come from a wide range of backgrounds: IT, engineering, software development, product management, financial consulting, customer support & project delivery. We're serious about building a diverse team. When hiring we look for diversity of experience combined with genuine curiosity for our technology. Ultimately, you are passionate about technology and have the ability to explain complex technical concepts in easy-to-understand terms. You are naturally curious, and an avid builder who is not afraid to get your hands dirty. You appreciate the diversity of challenges in working with customers, and look forward to helping them realize the full promise of Cloudflare. On the Solutions Engineering team, you will find a collaborative environment where everyone brings different strengths and jumps in to help each other. You will have a good fundamental understanding on how to manage technical validation projects so that customers can have an informed opinion on the best solution to a given problem - with an eye on what could come next. Additional experience might include a combination of the skills below: Showing up in the right way: bringing a positive attitude, open-minded to new ideas and bringing your energy and ideas to help our clients and our team succeed. 10+ years of experience in the IT industry (senior engineering level experience) and confident interacting with senior stakeholders in our clients (CTO/CIO/CISO). Ability to manage a project, work to deadlines, and prioritize between competing demands. Demonstrating empathy with customers and quickly identifying challenges and pain points they face. Understanding of "how the internet works". For example: Know the differences between TCP & UDP, and understand what kinds of applications may favor one over the other; Can explain the difference between authoritative DNS & recursive DNS; You understand the role of a firewall, why TLS (SSL) plays an increasingly important role on today's Internet, a solid understanding of HTTP and a willingness to dive deeper into the quirks of clients & servers alike; Understanding of how customers make buying decisions, how to explain ROI. A knowledge of the competitive landscape for one or more of: DDoS, CDN, Performance, DNS, Developer platform or Zero-Trust/SASE service providers. You're OK with some in-region travel ( days per quarter): e.g. Being next to our clients means that we need to travel to customer offices, conferences and/or events. Bonus! Previous experience in a pre-sales SE or consulting role. (note: doesn't have to be in tech); Exposure to emerging technical landscape trends such as machine learning, GenAI, DevOps, security operations etc. What Makes Cloudflare Special? We're not just a highly ambitious, large-scale technology company. We're a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet. Project Galileo: We equip politically and artistically important organizations and journalists with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare's enterprise customers at no cost. Athenian Project: We created Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. 1.1.1.1: We released 1.1.1.1 to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here's the deal - we don't store client IP addresses never, ever. We will continue to abide by our privacy commitment and ensure that no user data is sold to advertisers or used to target consumers. Sound like something you'd like to be a part of? We'd love to hear from you! This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license. Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law. We are an AA/Veterans/Disabled Employer. Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format . click apply for full job details
Feb 17, 2025
Full time
At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world's largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine's Top Company Cultures list and ranked among the World's Most Innovative Companies by Fast Company. We realize people do not fit into neat boxes. We are looking for curious and empathetic individuals who are committed to developing themselves and learning new skills, and we are ready to help you do that. We cannot complete our mission without building a diverse and inclusive team. We hire the best people based on an evaluation of their potential and support them throughout their time at Cloudflare. Come join us! Available Location: London, UK What you'll do Cloudflare's solutions engineering function is responsible for collaborating with clients from early-stage ideation through to planning for production. Being much more than an expert solely in Cloudflare's services, our Senior Solutions Engineers are expected to sit alongside our peers in our clients, and to contribute their energy, ideas and opinion on solving the hard problems we face in our industry today. Often this means deep work on the art-of-the possible (and sometimes being willing to put aside preconceptions on the impossible!). On any given day, the role will provide both a challenging and rewarding opportunity to develop adjacent technology expertise as well as mastering key skills relating to technical and industry advocacy on behalf of our clients. A key aspect will be offering good practice guidance and adopting a deploy-to-production mindset, where it is as much about the operational process as it is about the product. As part of our broader solutions engineering community, you will be working alongside peers with deep subject-matter expertise and industry knowledge upon whose insights will support your own. Of course, as a senior member of the team, you will also be in a position to contribute to a body-of-knowledge across key domains of networking, cybersecurity and edge computing, as well as industry analyses and perspectives. For this role, our Solutions Engineering team members focus on large clients for whom we are able to develop deep understanding and partnership to collaborate with. Building on a track record of success, this role has an emphasis on supporting our clients in the major enterprise segment (eg. FTSE 100). As an SE, there will often be more than one way to solve a problem - hence what might be a best practice in a given context might not be true in another. This is where your experience will help. Who we are The problems that our clients face are both diverse and unique - which is reflected in how we think about our Solution Engineering team. Building on the benefit of the hive-mind, our SE team is made up of individuals from a wide range of backgrounds - from end-customers to other vendors. In short, if we are to solve complex problems we need a diverse, curious and collaborative team. Cloudflare's mission is one which is both simple and timeless, to help build a better Internet. This requires a broad set of services and associated knowledge of Internet performance and security technology. We recognize many of our team usually join us with one or two core domains of expertise, however key to success is the curiosity to maintain and develop new knowledge which is essential to keeping up with the high rate of product innovation at Cloudflare. In our aim to support your success, all the resources and training required to build a custom personal development plan to be effective for the role, will be provided. Examples of desirable skills, knowledge and experience Our Solutions Engineers come from a wide range of backgrounds: IT, engineering, software development, product management, financial consulting, customer support & project delivery. We're serious about building a diverse team. When hiring we look for diversity of experience combined with genuine curiosity for our technology. Ultimately, you are passionate about technology and have the ability to explain complex technical concepts in easy-to-understand terms. You are naturally curious, and an avid builder who is not afraid to get your hands dirty. You appreciate the diversity of challenges in working with customers, and look forward to helping them realize the full promise of Cloudflare. On the Solutions Engineering team, you will find a collaborative environment where everyone brings different strengths and jumps in to help each other. You will have a good fundamental understanding on how to manage technical validation projects so that customers can have an informed opinion on the best solution to a given problem - with an eye on what could come next. Additional experience might include a combination of the skills below: Showing up in the right way: bringing a positive attitude, open-minded to new ideas and bringing your energy and ideas to help our clients and our team succeed. 10+ years of experience in the IT industry (senior engineering level experience) and confident interacting with senior stakeholders in our clients (CTO/CIO/CISO). Ability to manage a project, work to deadlines, and prioritize between competing demands. Demonstrating empathy with customers and quickly identifying challenges and pain points they face. Understanding of "how the internet works". For example: Know the differences between TCP & UDP, and understand what kinds of applications may favor one over the other; Can explain the difference between authoritative DNS & recursive DNS; You understand the role of a firewall, why TLS (SSL) plays an increasingly important role on today's Internet, a solid understanding of HTTP and a willingness to dive deeper into the quirks of clients & servers alike; Understanding of how customers make buying decisions, how to explain ROI. A knowledge of the competitive landscape for one or more of: DDoS, CDN, Performance, DNS, Developer platform or Zero-Trust/SASE service providers. You're OK with some in-region travel ( days per quarter): e.g. Being next to our clients means that we need to travel to customer offices, conferences and/or events. Bonus! Previous experience in a pre-sales SE or consulting role. (note: doesn't have to be in tech); Exposure to emerging technical landscape trends such as machine learning, GenAI, DevOps, security operations etc. What Makes Cloudflare Special? We're not just a highly ambitious, large-scale technology company. We're a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet. Project Galileo: We equip politically and artistically important organizations and journalists with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare's enterprise customers at no cost. Athenian Project: We created Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. 1.1.1.1: We released 1.1.1.1 to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here's the deal - we don't store client IP addresses never, ever. We will continue to abide by our privacy commitment and ensure that no user data is sold to advertisers or used to target consumers. Sound like something you'd like to be a part of? We'd love to hear from you! This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license. Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law. We are an AA/Veterans/Disabled Employer. Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format . click apply for full job details
In-Office About Us At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world's largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine's Top Company Cultures list and ranked among the World's Most Innovative Companies by Fast Company. We realize people do not fit into neat boxes. We are looking for curious and empathetic individuals who are committed to developing themselves and learning new skills, and we are ready to help you do that. We cannot complete our mission without building a diverse and inclusive team. We hire the best people based on an evaluation of their potential and support them throughout their time at Cloudflare. Come join us! About the Team: In this role, you will contribute to Cloudflare's revenue generation engine by delivering pipeline at scale to the Sales counterparts. You will do this through a maniacal focus on people, process, and tools. The Business Development organization is anchored in a culture focused on the development & training of its employees, incubating talent across the company, teamwork, and celebrating success. With flawless execution, we believe the Business Development organization will be a competitive differentiator for Cloudflare. This is a great opportunity to be a member of our high performing Sales team at a hyper-growth technology company. The Business Development Representative (BDR) will: Be the first point of contact for customers that need help finding solutions Develop your customer centric sales skills to deliver a stellar customer experience Learn Cloudflare's products and services in detail About the Role Location: London (up to three days a week in the office) Start: Candidate must be available to start within 4 weeks. Languages required: English and Norwegian This is a great opportunity to be an early member of a high performing sales team at a fast growing technology company. We are looking for ownership-oriented team members with excellent communication skills and technical curiosity. As the Business Development Representative (BDR), you will: Learn customer-centric sales skills Become an expert in Cloudflare's product Team members have opportunities to move into roles across the organization, especially in mid-market sales, customer success, solutions engineering, and sales operations Day in the Life of BDR at Cloudflare Own and meet target quota related to number of qualified opportunities, response SLA, value of sales pipeline, and revenue Develop new business opportunities from inbound and marketing-generated leads Discover pain points and use case, map them to broad set of Cloudflare solutions and qualify for Enterprise sales opportunities Work cross-functionally with stakeholders (account executives, marketing, sales operations, fellow BDRs) Report, track, and manage sales activities and results using SFDC Play an active role in the creation and iteration of team processes Examples of desirable skills, knowledge and experience Ability to work as part of a team or independently Analytical, organization and time management skills Comfortable working in a fast-paced, dynamic environment Strong interpersonal communication skills Customer-oriented mindset with empathy and curiosity Aptitude to learn technical concepts/terms Ability to manage multiple tasks/projects simultaneously Minimum 1 year of experience in BDR or in a similar capacity in technology industry is preferred, specifically in SaaS will be a plus Experience in Outreach and Salesforce is a plus What Makes Cloudflare Special? We're not just a highly ambitious, large-scale technology company. We're a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet. Project Galileo : We equip politically and artistically important organizations and journalists with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare's enterprise customers at no cost. Athenian Project : We created Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. 1.1.1.1 : We released 1.1.1.1 to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here's the deal - we don't store client IP addresses never, ever. We will continue to abide by our privacy commitment and ensure that no user data is sold to advertisers or used to target consumers. Sound like something you'd like to be a part of? We'd love to hear from you! This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license. Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law. We are an AA/Veterans/Disabled Employer. Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at or via mail at 101 Townsend St. San Francisco, CA 94107.
Feb 17, 2025
Full time
In-Office About Us At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world's largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine's Top Company Cultures list and ranked among the World's Most Innovative Companies by Fast Company. We realize people do not fit into neat boxes. We are looking for curious and empathetic individuals who are committed to developing themselves and learning new skills, and we are ready to help you do that. We cannot complete our mission without building a diverse and inclusive team. We hire the best people based on an evaluation of their potential and support them throughout their time at Cloudflare. Come join us! About the Team: In this role, you will contribute to Cloudflare's revenue generation engine by delivering pipeline at scale to the Sales counterparts. You will do this through a maniacal focus on people, process, and tools. The Business Development organization is anchored in a culture focused on the development & training of its employees, incubating talent across the company, teamwork, and celebrating success. With flawless execution, we believe the Business Development organization will be a competitive differentiator for Cloudflare. This is a great opportunity to be a member of our high performing Sales team at a hyper-growth technology company. The Business Development Representative (BDR) will: Be the first point of contact for customers that need help finding solutions Develop your customer centric sales skills to deliver a stellar customer experience Learn Cloudflare's products and services in detail About the Role Location: London (up to three days a week in the office) Start: Candidate must be available to start within 4 weeks. Languages required: English and Norwegian This is a great opportunity to be an early member of a high performing sales team at a fast growing technology company. We are looking for ownership-oriented team members with excellent communication skills and technical curiosity. As the Business Development Representative (BDR), you will: Learn customer-centric sales skills Become an expert in Cloudflare's product Team members have opportunities to move into roles across the organization, especially in mid-market sales, customer success, solutions engineering, and sales operations Day in the Life of BDR at Cloudflare Own and meet target quota related to number of qualified opportunities, response SLA, value of sales pipeline, and revenue Develop new business opportunities from inbound and marketing-generated leads Discover pain points and use case, map them to broad set of Cloudflare solutions and qualify for Enterprise sales opportunities Work cross-functionally with stakeholders (account executives, marketing, sales operations, fellow BDRs) Report, track, and manage sales activities and results using SFDC Play an active role in the creation and iteration of team processes Examples of desirable skills, knowledge and experience Ability to work as part of a team or independently Analytical, organization and time management skills Comfortable working in a fast-paced, dynamic environment Strong interpersonal communication skills Customer-oriented mindset with empathy and curiosity Aptitude to learn technical concepts/terms Ability to manage multiple tasks/projects simultaneously Minimum 1 year of experience in BDR or in a similar capacity in technology industry is preferred, specifically in SaaS will be a plus Experience in Outreach and Salesforce is a plus What Makes Cloudflare Special? We're not just a highly ambitious, large-scale technology company. We're a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet. Project Galileo : We equip politically and artistically important organizations and journalists with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare's enterprise customers at no cost. Athenian Project : We created Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. 1.1.1.1 : We released 1.1.1.1 to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here's the deal - we don't store client IP addresses never, ever. We will continue to abide by our privacy commitment and ensure that no user data is sold to advertisers or used to target consumers. Sound like something you'd like to be a part of? We'd love to hear from you! This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license. Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law. We are an AA/Veterans/Disabled Employer. Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at or via mail at 101 Townsend St. San Francisco, CA 94107.
At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world's largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine's Top Company Cultures list and ranked among the World's Most Innovative Companies by Fast Company. We realize people do not fit into neat boxes. We are looking for curious and empathetic individuals who are committed to developing themselves and learning new skills, and we are ready to help you do that. We cannot complete our mission without building a diverse and inclusive team. We hire the best people based on an evaluation of their potential and support them throughout their time at Cloudflare. Come join us! Work Location: London What you'll do Cloudflare's solutions engineering function is responsible for collaborating with clients from early-stage ideation through to planning for production. Our Senior Solutions Engineers are expected to sit alongside our peers in our clients, contributing their energy, ideas, and opinions on solving the hard problems we face in our industry today. On any given day, the role will provide both a challenging and rewarding opportunity to develop adjacent technology expertise as well as mastering key skills relating to technical and industry advocacy on behalf of our clients. A key aspect will be offering good practice guidance and adopting a deploy-to-production mindset, where it is as much about the operational process as it is about the product. As part of our broader solutions engineering community, you will be working alongside peers with deep subject-matter expertise and industry knowledge. As a senior member of the team, you will also contribute to a body of knowledge across key domains of networking, cybersecurity, and edge computing, as well as industry analyses and perspectives. For this role, our Solutions Engineering team members focus on large clients for whom we can develop deep understanding and partnership to collaborate with, particularly in local and central government, as well as select private sector clients. Who we are The problems that our clients face are diverse and unique, which is reflected in how we think about our Solution Engineering team. Our SE team is made up of individuals from a wide range of backgrounds - from end-customers to other vendors, Financial Consulting to Product Management, Customer Support to Software Engineering. If we are to solve complex problems, we need a diverse, curious, and collaborative team. Cloudflare's mission is to help build a better Internet. This requires a broad set of services and associated knowledge of Internet performance and security technology. Many of our team join us with one or two core domains of expertise, however, key to success is the curiosity to maintain and develop new knowledge, essential to keeping up with the high rate of product innovation at Cloudflare. In our aim to support your success, all the resources and training required to build a custom personal development plan to be effective for the role, will be provided. Examples of desirable skills, knowledge, and experience Our Solutions Engineers come from a wide range of backgrounds: IT, engineering, software development, product management, financial consulting, customer support & project delivery. We're serious about building a diverse team. When hiring, we look for diversity of experience combined with genuine curiosity for our technology. Ultimately, you are passionate about technology and have the ability to explain complex technical concepts in easy-to-understand terms. You are naturally curious, an avid builder who is not afraid to get your hands dirty. You appreciate the diversity of challenges in working with customers and look forward to helping them realize the full promise of Cloudflare. On the Solutions Engineering team, you will find a collaborative environment where everyone brings different strengths and jumps in to help each other. You will have a good fundamental understanding of how to manage technical validation projects to help customers form informed opinions on the best solutions to given problems. Additional experience might include a combination of the skills below: Showing up in the right way: bringing a positive attitude, open-mindedness to new ideas, and energy to help our clients and team succeed. 10+ years of experience in the IT industry (mid-level or senior engineering level experience). Ability to manage a project, work to deadlines, and prioritize between competing demands. Demonstrating empathy with customers and quickly identifying challenges and pain points they face. Understanding of "how the internet works". For example: Know the differences between TCP & UDP, and understand what kinds of applications may favor one over the other; Can explain the difference between authoritative DNS & recursive DNS; Understanding the role of a firewall and why TLS (SSL) plays an increasingly important role on today's Internet, with a solid understanding of HTTP and a willingness to dive deeper into the quirks of clients & servers alike; Understanding how customers make buying decisions and how to explain ROI. A knowledge of the competitive landscape for one or more of: DDoS, CDN, Performance, DNS, Developer platform or Zero-Trust/SASE service providers. Willingness to travel in-region ( days per quarter) to meet clients, attend conferences, and/or events. Bonus! Previous experience in a pre-sales SE or consulting role (doesn't have to be in tech); Exposure to emerging technical landscape trends such as machine learning, GenAI, DevOps, security operations, etc. What Makes Cloudflare Special? We're not just a highly ambitious, large-scale technology company. We're a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet. Project Galileo : We equip politically and artistically important organizations and journalists with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare's enterprise customers at no cost. Athenian Project : We created Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. 1.1.1.1 : We released 1.1.1.1 to help fix the foundation of the Internet by building a faster, more secure, and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. We don't store client IP addresses, never, ever. We will continue to abide by our privacy commitment and ensure that no user data is sold to advertisers or used to target consumers. Sound like something you'd like to be a part of? We'd love to hear from you! This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license. Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law. We are an AA/Veterans/Disabled Employer. Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at or via mail at 101 Townsend St. San Francisco, CA 94107. Apply for this job
Feb 13, 2025
Full time
At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world's largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine's Top Company Cultures list and ranked among the World's Most Innovative Companies by Fast Company. We realize people do not fit into neat boxes. We are looking for curious and empathetic individuals who are committed to developing themselves and learning new skills, and we are ready to help you do that. We cannot complete our mission without building a diverse and inclusive team. We hire the best people based on an evaluation of their potential and support them throughout their time at Cloudflare. Come join us! Work Location: London What you'll do Cloudflare's solutions engineering function is responsible for collaborating with clients from early-stage ideation through to planning for production. Our Senior Solutions Engineers are expected to sit alongside our peers in our clients, contributing their energy, ideas, and opinions on solving the hard problems we face in our industry today. On any given day, the role will provide both a challenging and rewarding opportunity to develop adjacent technology expertise as well as mastering key skills relating to technical and industry advocacy on behalf of our clients. A key aspect will be offering good practice guidance and adopting a deploy-to-production mindset, where it is as much about the operational process as it is about the product. As part of our broader solutions engineering community, you will be working alongside peers with deep subject-matter expertise and industry knowledge. As a senior member of the team, you will also contribute to a body of knowledge across key domains of networking, cybersecurity, and edge computing, as well as industry analyses and perspectives. For this role, our Solutions Engineering team members focus on large clients for whom we can develop deep understanding and partnership to collaborate with, particularly in local and central government, as well as select private sector clients. Who we are The problems that our clients face are diverse and unique, which is reflected in how we think about our Solution Engineering team. Our SE team is made up of individuals from a wide range of backgrounds - from end-customers to other vendors, Financial Consulting to Product Management, Customer Support to Software Engineering. If we are to solve complex problems, we need a diverse, curious, and collaborative team. Cloudflare's mission is to help build a better Internet. This requires a broad set of services and associated knowledge of Internet performance and security technology. Many of our team join us with one or two core domains of expertise, however, key to success is the curiosity to maintain and develop new knowledge, essential to keeping up with the high rate of product innovation at Cloudflare. In our aim to support your success, all the resources and training required to build a custom personal development plan to be effective for the role, will be provided. Examples of desirable skills, knowledge, and experience Our Solutions Engineers come from a wide range of backgrounds: IT, engineering, software development, product management, financial consulting, customer support & project delivery. We're serious about building a diverse team. When hiring, we look for diversity of experience combined with genuine curiosity for our technology. Ultimately, you are passionate about technology and have the ability to explain complex technical concepts in easy-to-understand terms. You are naturally curious, an avid builder who is not afraid to get your hands dirty. You appreciate the diversity of challenges in working with customers and look forward to helping them realize the full promise of Cloudflare. On the Solutions Engineering team, you will find a collaborative environment where everyone brings different strengths and jumps in to help each other. You will have a good fundamental understanding of how to manage technical validation projects to help customers form informed opinions on the best solutions to given problems. Additional experience might include a combination of the skills below: Showing up in the right way: bringing a positive attitude, open-mindedness to new ideas, and energy to help our clients and team succeed. 10+ years of experience in the IT industry (mid-level or senior engineering level experience). Ability to manage a project, work to deadlines, and prioritize between competing demands. Demonstrating empathy with customers and quickly identifying challenges and pain points they face. Understanding of "how the internet works". For example: Know the differences between TCP & UDP, and understand what kinds of applications may favor one over the other; Can explain the difference between authoritative DNS & recursive DNS; Understanding the role of a firewall and why TLS (SSL) plays an increasingly important role on today's Internet, with a solid understanding of HTTP and a willingness to dive deeper into the quirks of clients & servers alike; Understanding how customers make buying decisions and how to explain ROI. A knowledge of the competitive landscape for one or more of: DDoS, CDN, Performance, DNS, Developer platform or Zero-Trust/SASE service providers. Willingness to travel in-region ( days per quarter) to meet clients, attend conferences, and/or events. Bonus! Previous experience in a pre-sales SE or consulting role (doesn't have to be in tech); Exposure to emerging technical landscape trends such as machine learning, GenAI, DevOps, security operations, etc. What Makes Cloudflare Special? We're not just a highly ambitious, large-scale technology company. We're a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet. Project Galileo : We equip politically and artistically important organizations and journalists with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare's enterprise customers at no cost. Athenian Project : We created Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. 1.1.1.1 : We released 1.1.1.1 to help fix the foundation of the Internet by building a faster, more secure, and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. We don't store client IP addresses, never, ever. We will continue to abide by our privacy commitment and ensure that no user data is sold to advertisers or used to target consumers. Sound like something you'd like to be a part of? We'd love to hear from you! This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license. Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law. We are an AA/Veterans/Disabled Employer. Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at or via mail at 101 Townsend St. San Francisco, CA 94107. Apply for this job
Senior Technical Enablement Specialist, Application Security Hybrid About Us At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world's largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine's Top Company Cultures list and ranked among the World's Most Innovative Companies by Fast Company. We realize people do not fit into neat boxes. We are looking for curious and empathetic individuals who are committed to developing themselves and learning new skills, and we are ready to help you do that. We cannot complete our mission without building a diverse and inclusive team. We hire the best people based on an evaluation of their potential and support them throughout their time at Cloudflare. Come join us! Available Locations: London Overview We are seeking a highly motivated, experienced, and self-driven Technical Enablement Architect to design, develop, and deliver training content on Cloudflare Application Security products and solutions. This role is critical in enabling our stakeholders, including Sales, Pre-Sales, Customer Success, Professional Services, Partners, and Customers. Reporting to the Senior Manager of Technical & Partner Enablement on the Sales Enablement team, the successful candidate will collaborate closely with product technical marketing, product management, and the specialist organization to empower global field teams. This position is part of an experienced global team of technical enablement architects, responsible for creating and delivering technical training for all Cloudflare products and solutions. As the Technical Enablement Architect (TEA) for Application Security, you will be an integral part of the Technical Enablement team within the Sales Enablement organization. Your responsibilities will include: Technical Mastery: Maintain a deep technical understanding of Cloudflare Application Security solutions, including new product updates and industry trends. Scalable Solutions: Architect scalable enablement solutions such as labs, demos, apps, and virtual classrooms to benefit our audience. Leadership: Display high standards of leadership by providing subject matter expertise within the Application Security domain. Technical Conversations: Lead technical discussions and drive subject matter expertise within the Application Security product line. Ongoing Enablement: Support technical enablement activities for new hires, developing skills for effective demonstrations, proof of concepts, and product deployments related to Application Security products. Training Materials: Design, develop, update, and implement objective-based training materials for Cloudflare Application Security products and solutions. Training Modules: Develop and update training modules with clear learning paths aligned to Sales Plays and Sales Stages for Pre-Sales and Post-Sales audiences. Hands-On Solutions: Curate enablement content by developing scalable hands-on educational solutions within our sandbox environment (e.g., labs, demos, apps, tools, virtual classrooms). Stakeholder Engagement: Participate in stakeholder interlock meetings, such as NPIs with product management, technical marketing, specialist teams, and Pre-Sales and Post-Sales leaders to review a rolling 4-quarter enablement plan for feedback, refinement, and augmentation. Field Readiness: Drive field readiness for product improvements and future release capabilities by collaborating with product management and technical marketing teams. Strategy Ownership: Own and drive the Enablement strategy and educational offerings for Application Security, aligning with the Go-to-Market strategy. Cross-Functional Collaboration: Navigate across multiple roles within the Enablement ecosystem and stakeholders to develop scalable solutions. This position offers a unique opportunity to contribute to the growth and success of Cloudflare by enabling our teams with the knowledge and tools they need to excel in their roles. About the Team Do you thrive on creating innovative solutions? Do you value new capabilities? Can you help us develop and deliver technical educational programs that are engaging and hands-on to enable our teams? The Technical Enablement team within the Enablement organization is focused on increasing and improving Cloudflare's technical product educational offerings for our Sales, Pre-Sales and Post Sales, Partner and Customer organization by advancing our capabilities through state-of-the-art hands-on learning environments such as labs, demos, apps and virtual classrooms. By focusing our educational offerings on product, competition, market, architectural landscapes, and certifications we will help elevate the stakeholders to the next generation of technical value selling and consulting experts. By elevating our training offerings, we will enable our internal customers to use Cloudflare for their cloud strategies while creating customers for life. Key activities of the team include but are not limited to: Growing our educational product line offerings and revenue Architecting hands-on solutions across Cloudflare's key Product lines Driving quality and collaboration in our Product Communities and SME program Developing and maintaining a Technical Enablement sandbox environment to create scalable labs, demos, apps, tools, and virtual classrooms Delivering Competitive, Market, Architectural landscape, Certification programs by Product Lines Required Education and Experience Applicants must meet one of the following education and experience requirements: 5-10 years of relevant experience in the fields of Pre-Sales, Post-Sales, Enablement, Technical Marketing, or Product Marketing A Bachelor's or a Master's degree or its equivalent in a technical domain Strong Application Security domain knowledge Required Skills Minimum 5 years of overall experience in the IT industry. Minimum 2 years of experience in technical pre-sales/sales engineering, consulting, and/or other customer-facing role consulting on, delivering technical products or services. Minimum 5 years of experience in application security, Internet technologies, standards and protocols, including DNS, HTTP/HTTPS, Web architecture and design Excellent written and verbal communication skills with the ability to articulate complex technical concepts to a broad range of technical and business audiences. Strong technical knowledge in security- and/or internet-related technologies and proven ability to establish credibility with product management, technical pre-sales, and customers. Desired Skills Experience with Content Delivery Networks, Web Performance, Security or Enterprise solutions Experience with Technology Services Learning and Development organizations or projects Self-Starter and interpersonal skills, such as time management, team leadership and managing conflict Experience with professional development - presentation skills, pitching technical solutions, technical negotiation, and consultant skills Proven track record of strong technical solutions selling and ability to think creatively Intellectual curiosity with the desire and ability to understand complex technical concepts Situational fluency, ability to influence and motivate others, and perseverance to handle challenging business situations Able to set priorities and maneuver in a corporate environment with a strong sense of urgency What Makes Cloudflare Special? We're not just a highly ambitious, large-scale technology company. We're a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet. Project Galileo: We equip politically and artistically important organizations and journalists with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare's enterprise customers at no cost. Athenian Project: We created Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. 1.1.1.1: We released 1.1.1.1 to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here's the deal - we don't store client IP addresses never, ever. We will continue to abide by our privacy commitment and ensure that no user data is sold to advertisers or used to target consumers. Sound like something you'd like to be a part of? We'd love to hear from you! This position may require access to information protected under U.S . click apply for full job details
Jan 25, 2025
Full time
Senior Technical Enablement Specialist, Application Security Hybrid About Us At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world's largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine's Top Company Cultures list and ranked among the World's Most Innovative Companies by Fast Company. We realize people do not fit into neat boxes. We are looking for curious and empathetic individuals who are committed to developing themselves and learning new skills, and we are ready to help you do that. We cannot complete our mission without building a diverse and inclusive team. We hire the best people based on an evaluation of their potential and support them throughout their time at Cloudflare. Come join us! Available Locations: London Overview We are seeking a highly motivated, experienced, and self-driven Technical Enablement Architect to design, develop, and deliver training content on Cloudflare Application Security products and solutions. This role is critical in enabling our stakeholders, including Sales, Pre-Sales, Customer Success, Professional Services, Partners, and Customers. Reporting to the Senior Manager of Technical & Partner Enablement on the Sales Enablement team, the successful candidate will collaborate closely with product technical marketing, product management, and the specialist organization to empower global field teams. This position is part of an experienced global team of technical enablement architects, responsible for creating and delivering technical training for all Cloudflare products and solutions. As the Technical Enablement Architect (TEA) for Application Security, you will be an integral part of the Technical Enablement team within the Sales Enablement organization. Your responsibilities will include: Technical Mastery: Maintain a deep technical understanding of Cloudflare Application Security solutions, including new product updates and industry trends. Scalable Solutions: Architect scalable enablement solutions such as labs, demos, apps, and virtual classrooms to benefit our audience. Leadership: Display high standards of leadership by providing subject matter expertise within the Application Security domain. Technical Conversations: Lead technical discussions and drive subject matter expertise within the Application Security product line. Ongoing Enablement: Support technical enablement activities for new hires, developing skills for effective demonstrations, proof of concepts, and product deployments related to Application Security products. Training Materials: Design, develop, update, and implement objective-based training materials for Cloudflare Application Security products and solutions. Training Modules: Develop and update training modules with clear learning paths aligned to Sales Plays and Sales Stages for Pre-Sales and Post-Sales audiences. Hands-On Solutions: Curate enablement content by developing scalable hands-on educational solutions within our sandbox environment (e.g., labs, demos, apps, tools, virtual classrooms). Stakeholder Engagement: Participate in stakeholder interlock meetings, such as NPIs with product management, technical marketing, specialist teams, and Pre-Sales and Post-Sales leaders to review a rolling 4-quarter enablement plan for feedback, refinement, and augmentation. Field Readiness: Drive field readiness for product improvements and future release capabilities by collaborating with product management and technical marketing teams. Strategy Ownership: Own and drive the Enablement strategy and educational offerings for Application Security, aligning with the Go-to-Market strategy. Cross-Functional Collaboration: Navigate across multiple roles within the Enablement ecosystem and stakeholders to develop scalable solutions. This position offers a unique opportunity to contribute to the growth and success of Cloudflare by enabling our teams with the knowledge and tools they need to excel in their roles. About the Team Do you thrive on creating innovative solutions? Do you value new capabilities? Can you help us develop and deliver technical educational programs that are engaging and hands-on to enable our teams? The Technical Enablement team within the Enablement organization is focused on increasing and improving Cloudflare's technical product educational offerings for our Sales, Pre-Sales and Post Sales, Partner and Customer organization by advancing our capabilities through state-of-the-art hands-on learning environments such as labs, demos, apps and virtual classrooms. By focusing our educational offerings on product, competition, market, architectural landscapes, and certifications we will help elevate the stakeholders to the next generation of technical value selling and consulting experts. By elevating our training offerings, we will enable our internal customers to use Cloudflare for their cloud strategies while creating customers for life. Key activities of the team include but are not limited to: Growing our educational product line offerings and revenue Architecting hands-on solutions across Cloudflare's key Product lines Driving quality and collaboration in our Product Communities and SME program Developing and maintaining a Technical Enablement sandbox environment to create scalable labs, demos, apps, tools, and virtual classrooms Delivering Competitive, Market, Architectural landscape, Certification programs by Product Lines Required Education and Experience Applicants must meet one of the following education and experience requirements: 5-10 years of relevant experience in the fields of Pre-Sales, Post-Sales, Enablement, Technical Marketing, or Product Marketing A Bachelor's or a Master's degree or its equivalent in a technical domain Strong Application Security domain knowledge Required Skills Minimum 5 years of overall experience in the IT industry. Minimum 2 years of experience in technical pre-sales/sales engineering, consulting, and/or other customer-facing role consulting on, delivering technical products or services. Minimum 5 years of experience in application security, Internet technologies, standards and protocols, including DNS, HTTP/HTTPS, Web architecture and design Excellent written and verbal communication skills with the ability to articulate complex technical concepts to a broad range of technical and business audiences. Strong technical knowledge in security- and/or internet-related technologies and proven ability to establish credibility with product management, technical pre-sales, and customers. Desired Skills Experience with Content Delivery Networks, Web Performance, Security or Enterprise solutions Experience with Technology Services Learning and Development organizations or projects Self-Starter and interpersonal skills, such as time management, team leadership and managing conflict Experience with professional development - presentation skills, pitching technical solutions, technical negotiation, and consultant skills Proven track record of strong technical solutions selling and ability to think creatively Intellectual curiosity with the desire and ability to understand complex technical concepts Situational fluency, ability to influence and motivate others, and perseverance to handle challenging business situations Able to set priorities and maneuver in a corporate environment with a strong sense of urgency What Makes Cloudflare Special? We're not just a highly ambitious, large-scale technology company. We're a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet. Project Galileo: We equip politically and artistically important organizations and journalists with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare's enterprise customers at no cost. Athenian Project: We created Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. 1.1.1.1: We released 1.1.1.1 to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here's the deal - we don't store client IP addresses never, ever. We will continue to abide by our privacy commitment and ensure that no user data is sold to advertisers or used to target consumers. Sound like something you'd like to be a part of? We'd love to hear from you! This position may require access to information protected under U.S . click apply for full job details