EF Education First Gruppe

EF Oxford International Language Campus is seeking a dedicated, caring and proactive Emergency Support Coordinator to join our team for summer 2026. In this role, you will be at the heart of our operations, supporting international students and staff during what will be an unforgettable summer for all involved. - Role available between June 22 nd - 21 st August 2026(minimum two-week commitment) - Accommodation provided if necessary - Based nearby Oxford Brookes University campus If you are passionate about providing exceptional customer service, adept at managing challenging situations and able to stay calm under pressure, we'd love to hear from you. At EF Education First, we believe the world is better when people strive to understand one another. With 600+ schools and offices in 50 countries, we offer immersive programs in language, travel, cultural exchange, and academics, turning dreams into global opportunities. Join us in our shared mission of opening the world through education. Responsibilities Manage EF's emergency phone, serving as the first point of contact for stakeholders Respond promptly to emergency calls and implement EF's crisis management protocols Manage weekend departures and arrivals: Monitor flight schedules, cancellations, and missed arrivals, arranging alternative plans as necessary Coordinate departure and arrival schedules with the central transportation team and local suppliers Accurately log emergency calls, actions, and incidents in the reporting system Invoice emergency-related transfers and accommodations while maintaining detailed records Provide empathetic, professional support to students during crises or emergencies Liaise with emergency services, such as hospitals and police, maintaining accurate communication logs Address student feedback and complaints, ensuring high levels of satisfaction Build relationships with local suppliers to support students' diverse needs Adhere to EF's safeguarding policies to ensure students' safety and well-being Conduct welfare checks for students requiring additional support Log and escalat e safeguarding concerns, working closely with relevant internal and external bodies Collaborate with external agencies (e.g., social services) to address urgent welfare needs Requirements Outstanding communication and interpersonal skills Interest or experience in logistics and emergency response Intermediate competency in Microsoft Excel and familiarity with communication tools and logging systems Analytical mindset with exceptional organizational skills Ability to remain calm under pressure, with a solution-oriented approach Compassionate and sensitive to the diverse cultural needs of international students Sociable, energetic, and motivated with a hands-on attitude Strong time management and attention to detail All offers are subject to a clear enhanced DBS checkand two references Legally able to work in the UK at commencement of employment Why you will love working with EF Work in a truly international environment Boost your CV this summer with a world renowned organisation Pre-summer online and in person trainings Ambition is nurtured and job opportunities are available post summer Staff are encouraged to innovate, take ownership of their ideas and bring them to fruition EF is committed to safeguarding and promoting the welfare of children and adults and expects all staff and volunteers to share this commitment. References will be followed up and will ask specifically whether there is any reason that the applicant should not be engaged in situations where they have responsibility for, or substantial access to, persons under 18. Upon interview all gaps in CVs must be explained satisfactorily and proof of identity and, where applicable, qualifications will be required. Appropriate suitability checks will be required prior to confirmation of appointment. EF is proud to be an equal opportunity employer and we are committed to inclusion and belonging across race, ethnicity, gender, age, religion, identity, parental status, experience, and everything else that makes you unique. Want to learn more about life at EF? Follow us on social.

A prominent educational organization in Oxford is looking for an Emergency Support Coordinator for summer 2026. The role involves managing emergency responses, providing support to international students, and coordinating logistics. Ideal candidates should possess strong communication skills, experience in emergency response, and compassion for diverse cultural needs. This position offers an incredible opportunity to work in an international environment with training provided, and accommodation if necessary. A commitment of at least two weeks is required.

An international education organization in Oxford is looking for an Academic Manager for the summer. The role involves overseeing the academic program, managing a team of over 20 teachers, and ensuring an exceptional experience for students. Applicants should have a TEFL/CELTA certification and strong leadership skills, along with a commitment to customer service. This live-in position provides accommodation and full board, making it a unique opportunity to work in a dynamic international team.

Are you a bold, confident and charismatic language teacher with an eye on a leadership role? Are you ready to support and direct a team of teachers working with students from different cultures? If you thrive in an entrepreneurial, dynamic and busy environment. Then this might be the job for you! EF Education First's mission is opening the world through education. A career with EF combines the support and opportunity of a large international organisation, with the spirit and energy of a small business. We look for thinkers and doers - creative, collaborative, and motivated people who are excited by education, communication, and travel. When you join EF, you join a multicultural and diverse community working across more than 600 schools and offices in 50 countries. In the UK and Ireland, our core presence is felt at our international language campuses and summer schools, where we welcome students from around the world to participate in language learning and cultural exchange. Whoever you are, whatever you are passionate about-we welcome you and encourage you to open the world through education. Your Role EF Oxford Brookes Summer School is searching for an energetic and organised individual to join our team as Academic Manager this summer. This is the perfect opportunity to develop your managerial skills whilst gaining experience within an international company. We have openings for onsite live in roles at our EF summer camp in the world famous Oxford! This role is available for 8 10 weeks during June, July & August 2026. You'll be working with the school management team and your teachers to deliver an exceptional programme for our students. This means ensuring the students have a smooth experience from being placed in a group at the best level with the right teacher through engaging classes to their unforgettable graduation. Your aim will be to ensure the quality of our academic provision to build students' confidence in actively using the language in the classroom and beyond. You'll be supporting the teachers as they plan for lessons, tracking attendance and ensuring the academic facilities and materials are in good order, observing lessons and providing feedback. We'll expect you to be the academic face of the school visible to and available for students, working closely with the Centre Manager and Activities Manager to ensure that teams work together producing a seamless summer for our students. With EF, you'll be part of a fast paced and dynamic international working environment. With over 50 years of experience, we bring together teenagers from across the globe, turning the unfamiliar into the unforgettable, by giving them the summer experience of a lifetime. Responsibilities Working with the summer management team to deliver an exceptional experience to our students, you will have the overall responsibility for the academic programme in your school You will schedule all classes, including students and rooms, using our computer systems You will be responsible for a team of 20+ teachers. Supporting them to ensure all lessons are delivered to exceptional standards. This will involve regular meetings and feedback sessions, as a group and 1 1 Teacher observations and discussing the feedback to ensure our teachers continue to develop Shares emergency duty on a rota basis You will be responsible for line managing an Academic Coordinator You will set up and run graduation ceremonies, as well as coordinating the admin that is required for these Requirements Minimum of a TEFL (CELTA preferred) Strong leadership skills with some management/team leading experience required Commitment to the highest level of customer service Sociable and fun disposition with the ability to motivate and energise others Financial and business acumen This is a live in position where accommodation and full board is provided at no extra cost, there are some residential requirements attached to this English fluency and excellent communication skills Able to work independently Ability to work and thrive under pressure Clear DBS check and two references Right to work in the UK upon commencement of the start of your contract Why you will love EF Oxford Summer School Continuous professional development for all staff Work in a truly international environment Ambition is nurtured and fast tracked career enhancement opportunities are provided Staff are encouraged to innovate, take ownership of their ideas and bring them to fruition Global career opportunities Employee Assistance Program External trainings on safeguarding and mental health first aid Subsidised accommodation available if necessary Cultural and academic centre of UK What do our staff say? Able to meet, work with, train and develop a large number of interesting people from all walks of life I worked with some amazing people at EF and made friends for life "I love being exposed to different cultures and I get to practice other languages." "I like all the staff and we work as a team. I also like the diversity we have within the school - both students and staff." You are encouraged to take on as many challenges as possible, which helps you progress as a professional. I have enjoyed the opportunity to forge my skills in a management position. Excellence in customer service - lovely staff and good training. EF is committed to safeguarding and promoting the welfare of children and adults and expects all staff and volunteers to share this commitment. References will be followed up and will ask specifically whether there is any reason that the applicant should not be engaged in situations where they have responsibility for, or substantial access to, persons under 18. Upon interview all gaps in CVs must be explained satisfactorily and proof of identity and, where applicable, qualifications will be required. Appropriate suitability checks will be required prior to confirmation of appointment. Want to learn more about life at EF? Follow us on social.

Are you looking to progress in your career, whilst gaining experience within a truly global organisation? Are you ready to take on the responsibility of ensuring the welfare of our international students and helping them feel at home while in the UK? If so, challenge yourself this summer by working with EF Education First summer camp in Oxford. EF Education First's mission is opening the world through education. A career with EF combines the support and opportunity of a large international organisation, with the spirit and energy of a small business. We look for thinkers and doers - creative, collaborative, and motivated people who are excited by education, communication, and travel. When you join EF, you join a multicultural and diverse community working across more than 600 schools and offices in 50 countries. In the UK and Ireland, our core presence is felt at our international language campuses and summer schools, where we welcome students from around the world to participate in language learning and cultural exchange. Whoever you are, whatever you are passionate about-we welcome you and encourage you to open the world through education. Your Role EF Oxford Brookes has an exciting opportunity to support the Summer Residence Team, ensuring our international students are well cared for and that a safe and comfortable living environment is maintained at all times. This is an ideal role for anyone who is passionate about customer service, working with international students and with a strong ability to work independently and take ownership of situations. This role is available for 8 weeks during June, July & August. Responsibilities A constant presence at the student reception during the daytime based at our sole residence to ensure the smooth running of administration tasks relating to residence work such as preparing arrival information, organising keys and handling student queries Follow up on attendance and welfare checks throughout the day in accordance with EF's Safeguarding and Missing Student policies Discuss requirements for any students with special needs with the Welfare Lead and additional housing needs with the Residence Manager Dealing directly with residence supplier to solve issues that may arise such as student lock-outs, or report maintenance issues to the supplier as required or directed by students and their leaders Ensure follow up to maintenance reports is efficient and effective Ensure standards of rooms and quality of services are maintained by conducting weekly building and room checks Toensure the residences provide a comfortable, safe living environment Tomaintain EF policies,accreditation criteriaand Golden Rules Toprovidethe highest level of customer service at all times Tohelp maintain 'one team', where the different departments liaise and interact effectively and efficiently Re-allocate any last minute booking or changes within residential accommodation on internal allocation system Liaises with external suppliers where cleaning/maintenance issues are reported Ensures theSummer ResidenceManager isinformed about residence availability. Ensures allocationinformationsent to residence suppliersis accurate and on time Assists witharrival & departure documentsand preparation of keys for all arrivals Ensures access to basic cleaning materials, spare bedding and ready to do essential emergency cleaning if required for unexpected arrivals Follows up any disciplinary issuestogether with the Summer Residence Managerand ensures sanctions are applied in line with EF'sresidence rules and regulations Liaises with welfare team regarding any issues reported for residential students Shares emergency duty on a rota basis Reporting totheSummer ResidenceManager Requirements Must be a team player that can lead from the front, be outgoing and have great attention to detail You should be passionate about customer service and providing quality Ability to work under pressure and in a high paced environment In terms of mindset, we all have a 'going above and beyond, never settling for the status quo' mentality. If you think the same way and want to be the person who makes a difference for our students and staff, then don't hesitate and apply! All offers are subject to a clear enhanced DBS checkand two references Right to work in the UK upon the commencement of your contract This is a live-in position where accommodation and full board is provided at no extra cost, there are some residential requirements attached to this Why you will love working with EF Oxford Brookes Work in a truly international environment Ambition is nurtured and fast-tracked career enhancement opportunities are provided Staff are encouraged to innovate, take ownership of their ideas and bring them to fruition Global career opportunities External trainings on safeguarding and mental health first aid What do our staff say? "I love being exposed to different cultures and I get to practice other languages." "There is never a boring day." "I like all the staff and we work as a team. I also like the diversity we have within the school - both students and staff." "It's a pleasure to come to work so I can see my amazing colleagues and students from around the world." EF is committed to safeguarding and promoting the welfare of children and adults and expects all staff and volunteers to share this commitment. References will be followed up and will ask specifically whether there is any reason that the applicant should not be engaged in situations where they have responsibility for, or substantial access to, persons under 18. Upon interview all gaps in CVs must be explained satisfactorily and proof of identity and, where applicable, qualifications will be required. Appropriate suitability checks will be required prior to confirmation of appointment. Want to learn more about life at EF? Follow us on social.

Would you like to gain work experience within an international and multicultural environment? Do you enjoy spending time with young people from across the globe and providing world class customer service? If so, challenge yourself this summer as a Welfare Lead with EF Education First summer camps. EF Education First's mission is opening the world through education. A career with EF combines the support and opportunity of a large international organisation, with the spirit and energy of a small business. We look for thinkers and doers - creative, collaborative, and motivated people who are excited by education, communication, and travel. When you join EF, you join a multicultural and diverse community working across more than 600 schools and offices in 50 countries. In the UK and Ireland, our core presence is felt at our international language campuses and summer schools, where we welcome students from around the world to participate in language learning and cultural exchange. Whoever you are, whatever you are passionate about-we welcome you and encourage you to open the world through education. Your Role and Responsibilities EF is searching for empathetic, energetic and organised individuals to join our summer team as a Welfare Lead in our summer camps in Oxford. This is the perfect opportunity to develop your customer service and welfare skills whilst gaining experience within an international organisation. As the Welfare Lead, you will be the face of the EF school for both our students and our staff. You will be responsible for the overall welfare provision of the school. This will include: assisting and arranging hospital/medical appointments, coordinating food provisions for sick students and dealing with homesickness of students by being approachable for their needs. In this role you will need to keep track of cases utilising an online reporting system to ensure they are being opened, followed up, and closed as well as a weekly update of any relevant information across the school such as students with medical or learning needs. The role can be very rewarding as it involves working alongside all the departments as well as closely with the students. This means you will also be involved in a number of different areas including preparing and running arrivals days, relaying activity information and delivering briefings to new staff. You will also be involved in dealing with student discipline so will need to monitor student attendance in both classes and activities alongside the escalation of concerns or any red flags to the manager when appropriate. Dealing with student and staff queries daily, you will not only enhance your customer service skills but also your communication skills and your ability to problem-solve and react quickly to demanding tasks. You will develop knowledge from each department and is, therefore, a great stepping-stone for future roles within the company. You will also share the emergency duty of the site on a rota basis. Requirements Must be a team player that can lead from the front, be outgoing and have great attention to detail Previous experience in a customer service environment, ideally working with young people and strong emotional intelligence You should be passionate about customer service and providing quality Ability to work under pressure and in a high paced environment In terms of mindset, we all have a 'going above and beyond, never settling for the status quo' mentality. If you think the same way and want to be the person who makes a difference for our students and staff, then don't hesitate and apply! All offers are subject to a clear enhanced DBS checkand two references Right to work in the UK upon commencement of your contract This is a live-in position where accommodation and full board is provided at no extra cost, there are some residential requirements attached to this Why you will love working with EF Oxford Brookes Work in a truly international environment Ambition is nurtured and fast-tracked career enhancement opportunities are provided Staff are encouraged to innovate, take ownership of their ideas and bring them to fruition Global career opportunities External trainings on safeguarding and mental health first aid What do our staff say? "I love being exposed to different cultures and I get to practice other languages." "There is never a boring day." "I like all the staff and we work as a team. I also like the diversity we have within the school - both students and staff." "It's a pleasure to come to work so I can see my amazing colleagues and students from around the world." EF is committed to safeguarding and promoting the welfare of children and adults and expects all staff and volunteers to share this commitment. References will be followed up and will ask specifically whether there is any reason that the applicant should not be engaged in situations where they have responsibility for, or substantial access to, persons under 18. Upon interview all gaps in CVs must be explained satisfactorily and proof of identity and, where applicable, qualifications will be required. Appropriate suitability checks will be required prior to confirmation of appointment. Want to learn more about life at EF? Follow us on social.