ROLE OVERVIEW Croud is a digital marketing agency with a unique business model , recently named Sunday Times Best Place to Work 2023 . We are a highly successful, continually fast-growing agency with ambitious plans for the future. We have a unique agency operating model, which makes things different and exciting; and a brilliant, positive culture. It's a fantastic place to work. We are investing in building products that utilise marketing data to drive unrivalled client performance, as a strategic priority. The role sits in the Tools & Automation tea m, alongside our Data Engineering and Platform teams , and reports to the Head of Automation. An example of a tool is: Unity - which brings together a variety of data sources, intelligence handlers and bidding functions that enable SEO and paid search teams to plan activities for the same client more effectively and to improve marketing performance. The right hire will share Croud's values: Passion: loving what you do and being driven to excel with each new project Imagination: meeting challenges creatively and ready to try new ideas Integrity: accountable and always excellent to one another The role of the Senior Software Engineer, in Croud's Tools team, will l ead on developing internal tools to unlock further client revenue potential , supporting the productionisation of solutions and embedding strong engineering practices in Croud . RESPONSIBILITIES Lead on the technical development of client-facing/revenue-driving tools Work with Head of Automation, Head of Data Engineering and other relevant stakeholders to translate the vision on tool ideas into a technical development roadmap. This entails solution design, as well as the planning of MVPs, features, dependencies, infrastructure/environment setup, testing plans, QA, monitoring & logging, maintenance plans, etc. Manage the maintenance and update/upgrade of deployed tools: CI/CD, parity with changing user requirements, technical updates (e.g. changes in third-party APIs), bug fixes, etc Contribute towards the improvement of tools e.g. new features and upgrades Embed best engineering practices across the company so that engineering services are delivered to a consistent quality across clients, offices, in a compliant manner and cost-effectively Further the growth of software engineering capability: As the team - under the postholder's leadership - begins to showcase the business value tools bring to the business, we want to grow the software engineering arm of the team. Communicate the operation and results of these solutions to internal teams and clients to get feedback and ensure work is delivered per expectations. The Senior Software Engineer is accountable for the successful and efficient development of Croud's client-facing/revenue-driving tools. Key performance indicators include the timeliness with which tools/solutions are delivered, their usage, business value it creates (e.g. additional client revenue), internal (and external where appropriate) client satisfaction, and quality of work (whether the solution is fit for purpose and to the required standard). Croud operates a hybrid working model with a minimum of 3 days a week based in our London office and the remaining days from home if you wish. PERSON SPECIFICATION Essential: Excellent Python programming skills Proficient Javascript and SQL Strong applications/system design, deployment and maintenance experience on cloud computing platforms, Google Cloud Platform being highly desirable Demonstrable ability to craft maintainable, scalable code, TDD, SOLID software engineering principles Thorough understanding of software engineering and secure development best practices Strong CI/CD experience, Github Actions being highly desirable Productionising software applications, experience with Docker Familiarity with front end technologies, and the ability to develop and maintain user interfaces, mainly for internal applications (using open source frameworks like Flask, Django, Streamlit would be sufficient in many cases) An ability to communicate clearly and effectively about technical topics with very varied types of stakeholders, from client CMOs to software engineers Highly Desirable: Experience with Google BigQuery Experience with infrastructure automation, Terraform Experience with Data Build Tool (dbt) Google Cloud Certifications COMPANY BENEFITS Croud offers a clear path to progression for all members of staff. We are committed to offering development opportunities alongside a support system of regular performance reviews. The opportunities are endless! On completion of the three month probation period every employee is eligible for the benefits listed on our careers site which include: 25 days holiday a year Discretionary annual performance based incentive Sale commission Recruitment referrals bonus Health & Wellbeing contribution Ride to Work scheme Railcard Season Ticket loan Home office chair and home office screen Free fruit, breakfast cereals, snacks and tea & coffee in the office Enhanced maternity and paternity package Life insurance and income protection Medical Cash Plan Pension LinkedIn Learning and access to Croud Campus (our bespoke learning and development platform) Peer to peer recognition scheme 'bonusly' Team off-sites/regular socials Year-round holiday parties Flexible working options Day to make a difference Standard hours are from 9.00am to 5.30pm, there's flexibility if agreed in advance with your line managers (it may also be necessary on occasions to work outside of these hours). Croud is an equal opportunity employer and does not discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. All candidates will be assessed based on merit, qualifications and their ability to perform the requirements of the role.
May 11, 2024
Full time
ROLE OVERVIEW Croud is a digital marketing agency with a unique business model , recently named Sunday Times Best Place to Work 2023 . We are a highly successful, continually fast-growing agency with ambitious plans for the future. We have a unique agency operating model, which makes things different and exciting; and a brilliant, positive culture. It's a fantastic place to work. We are investing in building products that utilise marketing data to drive unrivalled client performance, as a strategic priority. The role sits in the Tools & Automation tea m, alongside our Data Engineering and Platform teams , and reports to the Head of Automation. An example of a tool is: Unity - which brings together a variety of data sources, intelligence handlers and bidding functions that enable SEO and paid search teams to plan activities for the same client more effectively and to improve marketing performance. The right hire will share Croud's values: Passion: loving what you do and being driven to excel with each new project Imagination: meeting challenges creatively and ready to try new ideas Integrity: accountable and always excellent to one another The role of the Senior Software Engineer, in Croud's Tools team, will l ead on developing internal tools to unlock further client revenue potential , supporting the productionisation of solutions and embedding strong engineering practices in Croud . RESPONSIBILITIES Lead on the technical development of client-facing/revenue-driving tools Work with Head of Automation, Head of Data Engineering and other relevant stakeholders to translate the vision on tool ideas into a technical development roadmap. This entails solution design, as well as the planning of MVPs, features, dependencies, infrastructure/environment setup, testing plans, QA, monitoring & logging, maintenance plans, etc. Manage the maintenance and update/upgrade of deployed tools: CI/CD, parity with changing user requirements, technical updates (e.g. changes in third-party APIs), bug fixes, etc Contribute towards the improvement of tools e.g. new features and upgrades Embed best engineering practices across the company so that engineering services are delivered to a consistent quality across clients, offices, in a compliant manner and cost-effectively Further the growth of software engineering capability: As the team - under the postholder's leadership - begins to showcase the business value tools bring to the business, we want to grow the software engineering arm of the team. Communicate the operation and results of these solutions to internal teams and clients to get feedback and ensure work is delivered per expectations. The Senior Software Engineer is accountable for the successful and efficient development of Croud's client-facing/revenue-driving tools. Key performance indicators include the timeliness with which tools/solutions are delivered, their usage, business value it creates (e.g. additional client revenue), internal (and external where appropriate) client satisfaction, and quality of work (whether the solution is fit for purpose and to the required standard). Croud operates a hybrid working model with a minimum of 3 days a week based in our London office and the remaining days from home if you wish. PERSON SPECIFICATION Essential: Excellent Python programming skills Proficient Javascript and SQL Strong applications/system design, deployment and maintenance experience on cloud computing platforms, Google Cloud Platform being highly desirable Demonstrable ability to craft maintainable, scalable code, TDD, SOLID software engineering principles Thorough understanding of software engineering and secure development best practices Strong CI/CD experience, Github Actions being highly desirable Productionising software applications, experience with Docker Familiarity with front end technologies, and the ability to develop and maintain user interfaces, mainly for internal applications (using open source frameworks like Flask, Django, Streamlit would be sufficient in many cases) An ability to communicate clearly and effectively about technical topics with very varied types of stakeholders, from client CMOs to software engineers Highly Desirable: Experience with Google BigQuery Experience with infrastructure automation, Terraform Experience with Data Build Tool (dbt) Google Cloud Certifications COMPANY BENEFITS Croud offers a clear path to progression for all members of staff. We are committed to offering development opportunities alongside a support system of regular performance reviews. The opportunities are endless! On completion of the three month probation period every employee is eligible for the benefits listed on our careers site which include: 25 days holiday a year Discretionary annual performance based incentive Sale commission Recruitment referrals bonus Health & Wellbeing contribution Ride to Work scheme Railcard Season Ticket loan Home office chair and home office screen Free fruit, breakfast cereals, snacks and tea & coffee in the office Enhanced maternity and paternity package Life insurance and income protection Medical Cash Plan Pension LinkedIn Learning and access to Croud Campus (our bespoke learning and development platform) Peer to peer recognition scheme 'bonusly' Team off-sites/regular socials Year-round holiday parties Flexible working options Day to make a difference Standard hours are from 9.00am to 5.30pm, there's flexibility if agreed in advance with your line managers (it may also be necessary on occasions to work outside of these hours). Croud is an equal opportunity employer and does not discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. All candidates will be assessed based on merit, qualifications and their ability to perform the requirements of the role.
ROLE OVERVIEW Croud is a digital marketing agency with a unique business model , recently named Sunday Times Best Place to Work 2023 . In 2021, Croud acquired VERB Brands. As part of an exciting rebrand, VERB will now be known as Croud Luxe . Croud Luxe specialises in full-service performance marketing solutions and partners with globally renowned luxury and premium brands such as Flannels, Calzedonia, Aston Martin, The Ritz, Maybourne Hotel Group and many more. We are looking for an experienced Paid Media professional with an agency background who is passionate about luxury retail. Experienced in both strategy and activation. Working alongside the team, you will be tasked with leading the paid media strategy of some of our highest profile clients and guide their expansion of digital growth across paid search, paid social and programmatic. These clients will be some of the biggest names in the luxury space and will be taking the next steps to build a more sophisticated digital framework that can withstand the changes in the industry and deliver results against business KPIs. Own the relationship between Croud Luxe and your client, leading your aligned team and taking full responsibility of their campaigns from planning to launch, through to ongoing optimisation, reporting & strategic development. Through this, ensure the client sees continuous growth by setting clear KPI targets and producing action plans to achieve them Croud operates a hybrid working model with a minimum of 3 days a week based in our London office and the remaining days from home if you wish. RESPONSIBILITIES Working with the Client Service team and Head of Paid Media you'll provide senior leadership and strategic guidance across the agency's portfolio of clients Developing and maintaining strong client relations Identifying where investment is best utilized to support client growth Supporting the Head of Paid Media and other Account Directors with providing effective support to the Paid Media team Ensuring high quality work is carried out throughout the team, inline with our agency values Co-ordinate and delegate work across the teams as necessary Coach and guide your team to achieve these goals and challenge themselves to grow in their career development Be at the forefront of Paid Media by keeping up to date with industry trends and nuances seen in Luxury Help in New Business preparation and pitch attendance Confidently lead monthly meetings & QBRs with the support of Client Services and your delivery team to deliver actionable insights, media roadmaps & performance reports to the client Work with agency key stakeholders to align on strategy and ensure client needs are met Develop imaginative, innovative and effective ideas to improve clients performance PERSON SPECIFICATION To be successful in this role you will need to: Have a solid background in paid social or programmatic with ideally (but not essential) secondary knowledge in Paid Search. As well as demonstrable examples of advanced campaign management & reporting features in SA360 and Google Analytics (or alike e.g. Adobe). We will consider candidates who show a willingness to learn but are proficient in only one channel. Confidently uses cross-channel knowledge to lead client relationships, ensure the relevant internal teams are collaborating as one account delivery team and to successfully upsell/cross-sell VERB's services where appropriate Be able to navigate your client through an increasingly dynamic and complex data ecosystem, making sure your strategy is built for the upcoming changes on things like iOS 14.5, Universal Analytics farewell and 3rd party cookies being discontinued in 2023 Demonstrate a strong sense of self-motivation and self-drive Strong leadership skills: managing direct reports, coaching & motivating Proven time management skills Impeccable attention to detail Highly organised and an ability to multitask COMPANY BENEFITS Croud offers a clear path to progression for all members of staff. We are committed to offering development opportunities alongside a support system of regular performance reviews. The opportunities are endless! 25 days holiday a year with the option to purchase more Hybrid working model Annual performance bonus Recruitment referrals bonus Health & wellbeing contributions Cycle to Work scheme Free fruit, breakfast cereals and tea & coffee Regular socials and events planned Peer to peer recognition scheme 'bonusly' Enhanced maternity and paternity package Pension Employee Assistance Programme Access to Croud Campus (our bespoke learning and development platform) Life and income protection Medical cash plan Day to make a difference Standard hours are from 9.00am to 5.30pm, there's flexibility if agreed in advance with your linemanagers (it may also be necessary on occasions to work outside of these hours). Croud is an equal opportunity employer and does not discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. All candidates will be assessed based on merit, qualifications and their ability to perform the requirements of the role.
May 08, 2024
Full time
ROLE OVERVIEW Croud is a digital marketing agency with a unique business model , recently named Sunday Times Best Place to Work 2023 . In 2021, Croud acquired VERB Brands. As part of an exciting rebrand, VERB will now be known as Croud Luxe . Croud Luxe specialises in full-service performance marketing solutions and partners with globally renowned luxury and premium brands such as Flannels, Calzedonia, Aston Martin, The Ritz, Maybourne Hotel Group and many more. We are looking for an experienced Paid Media professional with an agency background who is passionate about luxury retail. Experienced in both strategy and activation. Working alongside the team, you will be tasked with leading the paid media strategy of some of our highest profile clients and guide their expansion of digital growth across paid search, paid social and programmatic. These clients will be some of the biggest names in the luxury space and will be taking the next steps to build a more sophisticated digital framework that can withstand the changes in the industry and deliver results against business KPIs. Own the relationship between Croud Luxe and your client, leading your aligned team and taking full responsibility of their campaigns from planning to launch, through to ongoing optimisation, reporting & strategic development. Through this, ensure the client sees continuous growth by setting clear KPI targets and producing action plans to achieve them Croud operates a hybrid working model with a minimum of 3 days a week based in our London office and the remaining days from home if you wish. RESPONSIBILITIES Working with the Client Service team and Head of Paid Media you'll provide senior leadership and strategic guidance across the agency's portfolio of clients Developing and maintaining strong client relations Identifying where investment is best utilized to support client growth Supporting the Head of Paid Media and other Account Directors with providing effective support to the Paid Media team Ensuring high quality work is carried out throughout the team, inline with our agency values Co-ordinate and delegate work across the teams as necessary Coach and guide your team to achieve these goals and challenge themselves to grow in their career development Be at the forefront of Paid Media by keeping up to date with industry trends and nuances seen in Luxury Help in New Business preparation and pitch attendance Confidently lead monthly meetings & QBRs with the support of Client Services and your delivery team to deliver actionable insights, media roadmaps & performance reports to the client Work with agency key stakeholders to align on strategy and ensure client needs are met Develop imaginative, innovative and effective ideas to improve clients performance PERSON SPECIFICATION To be successful in this role you will need to: Have a solid background in paid social or programmatic with ideally (but not essential) secondary knowledge in Paid Search. As well as demonstrable examples of advanced campaign management & reporting features in SA360 and Google Analytics (or alike e.g. Adobe). We will consider candidates who show a willingness to learn but are proficient in only one channel. Confidently uses cross-channel knowledge to lead client relationships, ensure the relevant internal teams are collaborating as one account delivery team and to successfully upsell/cross-sell VERB's services where appropriate Be able to navigate your client through an increasingly dynamic and complex data ecosystem, making sure your strategy is built for the upcoming changes on things like iOS 14.5, Universal Analytics farewell and 3rd party cookies being discontinued in 2023 Demonstrate a strong sense of self-motivation and self-drive Strong leadership skills: managing direct reports, coaching & motivating Proven time management skills Impeccable attention to detail Highly organised and an ability to multitask COMPANY BENEFITS Croud offers a clear path to progression for all members of staff. We are committed to offering development opportunities alongside a support system of regular performance reviews. The opportunities are endless! 25 days holiday a year with the option to purchase more Hybrid working model Annual performance bonus Recruitment referrals bonus Health & wellbeing contributions Cycle to Work scheme Free fruit, breakfast cereals and tea & coffee Regular socials and events planned Peer to peer recognition scheme 'bonusly' Enhanced maternity and paternity package Pension Employee Assistance Programme Access to Croud Campus (our bespoke learning and development platform) Life and income protection Medical cash plan Day to make a difference Standard hours are from 9.00am to 5.30pm, there's flexibility if agreed in advance with your linemanagers (it may also be necessary on occasions to work outside of these hours). Croud is an equal opportunity employer and does not discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. All candidates will be assessed based on merit, qualifications and their ability to perform the requirements of the role.
ROLE OVERVIEW Croud is a digital marketing agency with a unique business model , recently named a Sunday Times Best Place to Work 2023 . Croud combines talent, custom-built tech, and a crowd-sourced network of digital experts to automate processes and deliver impactful results. The agency, founded in 2011, offers services such as SEO, PPC, content, programmatic, paid social, and analytics for top brands worldwide. Croud is at the forefront of the digital marketing industry, working with leading brands across 122 markets. As part of its growth strategy, the agency is seeking an experienced Planning Directorto revolutionise account planning. The goal is to blend established tools, techniques, and data-driven insights to create brand and performance solutions for clients. The ideal candidate is a digitally-savvy comms planner with expertise in interpreting data, understanding digital measurement, and targeting for media campaign planning. The role involves using audience and market insights to guide planning work, collaborating with clients to solve problems, and actively participating in campaign planning stages. The Planning Director will contribute to real-time performance monitoring, providing insights to channel experts and assisting in building a comprehensive view of campaigns. Additionally, the position entails involvement in planning and pitching for new business opportunities and contributing to the agency's continuous growth. Please note Croud operates a hybrid working model with a minimum of 3 days a week based in our London office and the remaining days from home if you wish. RESPONSIBILITIES Collaborate closely with senior client stakeholders to identify and address critical marketing challenges, while fostering internal collaboration with various teams at Croud to synthesise cohesive plans Conduct cross-channel media planning to ensure that investment decisions made on behalf of clients are thoroughly informed by all available data Supervise measurement and testing strategies across channels, with a focus on driving continual improvements in performance Oversee audience, market, and competitor intelligence projects to ensure the generated insights are both meaningful and actionable Contribute to the revenue growth of Croud through expanding existing accounts and actively participating in business development efforts Engage in complex marketing problem-solving, translating solutions into actionable strategies for presentation to clients Represent Croud at industry events through public speaking engagements and thought leadership activities Possibly requiring travel to other Croud offices or client meetings as an integral part of the role PERSON SPECIFICATION Demonstrable in-depth experience as a Planner or Account Director. We're open to candidates from comms, media or digital planning backgrounds, or who currently work in strategy roles Experience of campaign planning that has driven demonstrable results for clients Experience in CPG and/or Multi Brand Retail a bonus, but not a requirement Extensive experience of presenting to clients and 'selling-in' ideas, and of working closely with senior stakeholders to understand their business objectives Hands-on experience of key digital marketing platforms is preferred. These include (but are not limited to) Google Analytics, Google Ads, Facebook Ads Manager, DV360 Hands-on experience of industry planning & insight tools is a nice-to-have. These include (but are not limited to) TGI, GlobalWebIndex, SimilarWeb All the essentials: Excel/GSheets, Powerpoint/GSlides COMPANY BENEFITS Croud offers a clear path to progression for all members of staff. We are committed to offering development opportunities alongside a support system of regular performance reviews. The opportunities are endless! Croud offers competitive starting salaries alongside numerous company benefits. On completion of the three month probation period every employee is eligible for the benefits listed on our careers site which include: 25 days holiday a year Annual performance bonus Sale commission Recruitment referrals bonus Health and Wellbeing contribution Ride to Work scheme Rail card Season Ticket loan Free fruit, breakfast cereals, snacks and tea & coffee Free home office chair and screen Enhanced maternity and paternity package Life and income protection Medical cash plan Agile Working Policy LinkedIn Learning and access to Croud Campus (our bespoke learning and development platform) Peer to peer recognition scheme 'bonusly' Team off-sites/regular socials Year-round holiday parties Day to make a difference Standard hours are from 9.00am to 5.30pm, there's flexibility if agreed in advance with your line managers (it may also be necessary on occasions to work outside of these hours). Croud is an equal opportunity employer and does not discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. All candidates will be assessed based on merit, qualifications and their ability to perform the requirements of the role.
Jan 31, 2024
Full time
ROLE OVERVIEW Croud is a digital marketing agency with a unique business model , recently named a Sunday Times Best Place to Work 2023 . Croud combines talent, custom-built tech, and a crowd-sourced network of digital experts to automate processes and deliver impactful results. The agency, founded in 2011, offers services such as SEO, PPC, content, programmatic, paid social, and analytics for top brands worldwide. Croud is at the forefront of the digital marketing industry, working with leading brands across 122 markets. As part of its growth strategy, the agency is seeking an experienced Planning Directorto revolutionise account planning. The goal is to blend established tools, techniques, and data-driven insights to create brand and performance solutions for clients. The ideal candidate is a digitally-savvy comms planner with expertise in interpreting data, understanding digital measurement, and targeting for media campaign planning. The role involves using audience and market insights to guide planning work, collaborating with clients to solve problems, and actively participating in campaign planning stages. The Planning Director will contribute to real-time performance monitoring, providing insights to channel experts and assisting in building a comprehensive view of campaigns. Additionally, the position entails involvement in planning and pitching for new business opportunities and contributing to the agency's continuous growth. Please note Croud operates a hybrid working model with a minimum of 3 days a week based in our London office and the remaining days from home if you wish. RESPONSIBILITIES Collaborate closely with senior client stakeholders to identify and address critical marketing challenges, while fostering internal collaboration with various teams at Croud to synthesise cohesive plans Conduct cross-channel media planning to ensure that investment decisions made on behalf of clients are thoroughly informed by all available data Supervise measurement and testing strategies across channels, with a focus on driving continual improvements in performance Oversee audience, market, and competitor intelligence projects to ensure the generated insights are both meaningful and actionable Contribute to the revenue growth of Croud through expanding existing accounts and actively participating in business development efforts Engage in complex marketing problem-solving, translating solutions into actionable strategies for presentation to clients Represent Croud at industry events through public speaking engagements and thought leadership activities Possibly requiring travel to other Croud offices or client meetings as an integral part of the role PERSON SPECIFICATION Demonstrable in-depth experience as a Planner or Account Director. We're open to candidates from comms, media or digital planning backgrounds, or who currently work in strategy roles Experience of campaign planning that has driven demonstrable results for clients Experience in CPG and/or Multi Brand Retail a bonus, but not a requirement Extensive experience of presenting to clients and 'selling-in' ideas, and of working closely with senior stakeholders to understand their business objectives Hands-on experience of key digital marketing platforms is preferred. These include (but are not limited to) Google Analytics, Google Ads, Facebook Ads Manager, DV360 Hands-on experience of industry planning & insight tools is a nice-to-have. These include (but are not limited to) TGI, GlobalWebIndex, SimilarWeb All the essentials: Excel/GSheets, Powerpoint/GSlides COMPANY BENEFITS Croud offers a clear path to progression for all members of staff. We are committed to offering development opportunities alongside a support system of regular performance reviews. The opportunities are endless! Croud offers competitive starting salaries alongside numerous company benefits. On completion of the three month probation period every employee is eligible for the benefits listed on our careers site which include: 25 days holiday a year Annual performance bonus Sale commission Recruitment referrals bonus Health and Wellbeing contribution Ride to Work scheme Rail card Season Ticket loan Free fruit, breakfast cereals, snacks and tea & coffee Free home office chair and screen Enhanced maternity and paternity package Life and income protection Medical cash plan Agile Working Policy LinkedIn Learning and access to Croud Campus (our bespoke learning and development platform) Peer to peer recognition scheme 'bonusly' Team off-sites/regular socials Year-round holiday parties Day to make a difference Standard hours are from 9.00am to 5.30pm, there's flexibility if agreed in advance with your line managers (it may also be necessary on occasions to work outside of these hours). Croud is an equal opportunity employer and does not discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. All candidates will be assessed based on merit, qualifications and their ability to perform the requirements of the role.
