At Trustpilot, we're on an incredible journey. We're a profitable, high-growth FTSE-250 company with a big vision: to become the universal symbol of trust. We run the world's largest independent consumer review platform, and while we've come a long way, there's still so much exciting work to do. Come join us at the heart of trust! As a vital part of our People Leadership Team, the VP of Business Partnering will be the global leader for all things Business Partnering across every function and region. You'll not only set the strategic direction for this crucial function, but also play a huge role in shaping our overall People strategy for the business. Think of yourself as the essential bridge, connecting the heart of our business with the broader People team. You'll be crafting a global vision and then making it happen, turning it into actionable strategies that truly elevate our leaders, boost our organisational health, and supercharge our business performance. You'll be a trusted partner to our Executive Leadership Team (ELT), directly influencing key business decisions and shaping our people agenda. Plus, you'll be a trusted partner to each ELT member, helping them level up their own leadership capabilities. You'll be accountable for optimising how we're structured, driving big transformations, and making sure our leader-led people processes are executed flawlessly. This is a highly autonomous and influential position, calling for strategic foresight and operational excellence. What you'll be doing: Vision & Strategy Be the architect of our global People Business Partnering strategy, making sure it's perfectly in sync with Trustpilot's top priorities and overall business goals. Executive & Cross-Functional Partnership Trusted strategic advisor and coach to our Executive Leadership Team (ELT). You'll directly help level up their own leadership game and impact. You'll also be our global connector, weaving people strategy across all functions to ensure we're delivering integrated, business-aligned solutions. Leadership & Organisational Design Lead, mentor, and coach our brilliant global team of Senior Business Partners and Regional Business Partners, owning our organisational design efforts to build scalable, agile structures that truly support our strategy. Change Leadership & Culture Evolution Embed a thriving culture of high performance, inclusivity, and engagement through your values-driven leadership and role modelling. Business-Driven People Solutions Oversee the delivery of all our essential people processes (think performance, talent, succession, and org design), ensuring our solutions are always business-focused, forward-thinking and data-informed. Data, Insights & Governance You'll champion data-led decision-making, digging into workforce trends, risks, and opportunities. You'll also own the development and governance of our people policies and frameworks, ensuring they're always compliant, consistent, and responsive to our business needs. Stakeholder Influence & Strategic Communication Influence senior leaders and cross-functional peers to embrace new approaches, communicating our People team's vision globally, ensuring everyone is clear and engaged, from frontline leaders to the Executive Leadership Team. Who you are: Deep senior HR expertise Ideally, VP-level experience in a complex, global, matrixed organisation. Global Leadership Prowess Proven ability to set a global vision and lead diverse regional and global teams, with a commitment to developing others and embodying inclusive, values-led leadership. C-suite Whisperer A history of partnering successfully with C-suite and senior leaders to drive major organisational and cultural shifts. Business Acumen Guru You understand complex business challenges and know how to deploy effective HR solutions. HR Mastery Deep knowledge of strategic HR practices, especially in business partnering, organisational design, workforce strategy, and executive coaching. Influencer Extraordinaire You can influence executive stakeholders and drive change across broad systems. Commercial & Systems Thinker You're brilliant at connecting the dots and solving complex, undefined problems. Communication Wizard An excellent communicator who can shape conversations at the executive level, globally. Inspirational Leader You're committed to developing others and embodying inclusive, values-led leadership. Autonomous & Accountable Comfortable with high levels of autonomy, budget ownership, and making big decisions. We are A curious and passionate People Leadership Team based between London & Copenhagen. Our primary focus is on ensuring Trustpilot has the right people, with the right skills, in the right places, supported by a healthy and high-performing culture, to achieve its vision of being the universal symbol of trust. What's in it for you: A range of flexible working options to dedicate time to what matters to you Competitive compensation package + bonus Restricted Stock Units 25 days holiday per year, increasing to 28 days after 2 years of employment Pension and life insurance Health cash plan, online GP, 24/7, Employee Assistance PlanPrivate Medical Insurance Critical Illness Cover Two (paid) volunteering days a year to spend your time giving back to the causes that matter to you and your community Full access to Headspace, a popular mindfulness app to promote positive mental health Paid parental leave Season ticket loan and a cycle-to-work scheme Central office location complete with table tennis, a gaming corner, coffee bars and all the snacks and refreshments you can ask for Regular opportunities to connect and get to know your fellow Trusties, including company-wide celebrations and events, ERG activities, and team socials. Access to over 4,000 deals and discounts on things like travel, electronics, fashion, fitness, cinema discounts, and more. Independent financial advice and free standard professional mortgage broker advice Talent acceleration programs: Fast-track your career with our tailored development programs designed to support growth at whatever stage of your career Still not sure? We want to be a part of creating a more diverse, equitable, and inclusive world of work for all. We're excited to hear about your experiences as well as how you will contribute to our working culture. So, even if you don't feel you don't meet all the requirements, we'd still really like to hear from you About us Trustpilot began in 2007 with a simple yet powerful idea that is more relevant today than ever - to be the universal symbol of trust, bringing consumers and businesses together through reviews. Trustpilot is open, independent, and impartial - we help consumers make the right choices and businesses to build trust, grow and improve. Today, we have more than 300 million reviews and 64 million monthly active users on average across the globe, with 140 billion annual Trustbox impressions, and the numbers keep growing. We have more than 1,000 employees and we're headquartered in Copenhagen, with operations in Amsterdam, Denver, Edinburgh, Hamburg, London, Melbourne, Milan and New York. We're driven by connection. It's at the heart of what we do. Our culture keeps things fresh it's built on the relationships we create. We talk, we laugh, we collaborate and we respect each other. We work across borders and cultures to be the universal symbol of trust in an ever-changing world. With vibrant office locations worldwide and over 50 nationalities, we're proud to be an equal opportunity workplace with diverse perspectives and ideas. Our purpose to help people and businesses help each other is a tall order, but we keep it real. We're a great bunch of humans, doing awesome stuff, without fuss or pretense. A successful Trustpilot future is driven by you we give you the autonomy to shape a career you can be proud of. If you're ready to grow, let's go. Join us at the heart of trust. Trustpilot is committed to creating an inclusive environment where people from all backgrounds can thrive and where different viewpoints and experiences are valued and respected. Trustpilot will consider all applications for employment without regard to race, ethnicity, national origin, religious beliefs, gender identity or expression, sexual orientation, neurodiversity, disability, age, parental or veteran status. Together, we are the heart of trust. Trustpilot is a global company and our data practices are designed to ensure that your personally identifiable information is appropriately protected. Please note that your personal information will be transferred, accessed, and stored globally as necessary for the uses and disclosures stated in our Privacy Policy.
Jun 17, 2025
Full time
At Trustpilot, we're on an incredible journey. We're a profitable, high-growth FTSE-250 company with a big vision: to become the universal symbol of trust. We run the world's largest independent consumer review platform, and while we've come a long way, there's still so much exciting work to do. Come join us at the heart of trust! As a vital part of our People Leadership Team, the VP of Business Partnering will be the global leader for all things Business Partnering across every function and region. You'll not only set the strategic direction for this crucial function, but also play a huge role in shaping our overall People strategy for the business. Think of yourself as the essential bridge, connecting the heart of our business with the broader People team. You'll be crafting a global vision and then making it happen, turning it into actionable strategies that truly elevate our leaders, boost our organisational health, and supercharge our business performance. You'll be a trusted partner to our Executive Leadership Team (ELT), directly influencing key business decisions and shaping our people agenda. Plus, you'll be a trusted partner to each ELT member, helping them level up their own leadership capabilities. You'll be accountable for optimising how we're structured, driving big transformations, and making sure our leader-led people processes are executed flawlessly. This is a highly autonomous and influential position, calling for strategic foresight and operational excellence. What you'll be doing: Vision & Strategy Be the architect of our global People Business Partnering strategy, making sure it's perfectly in sync with Trustpilot's top priorities and overall business goals. Executive & Cross-Functional Partnership Trusted strategic advisor and coach to our Executive Leadership Team (ELT). You'll directly help level up their own leadership game and impact. You'll also be our global connector, weaving people strategy across all functions to ensure we're delivering integrated, business-aligned solutions. Leadership & Organisational Design Lead, mentor, and coach our brilliant global team of Senior Business Partners and Regional Business Partners, owning our organisational design efforts to build scalable, agile structures that truly support our strategy. Change Leadership & Culture Evolution Embed a thriving culture of high performance, inclusivity, and engagement through your values-driven leadership and role modelling. Business-Driven People Solutions Oversee the delivery of all our essential people processes (think performance, talent, succession, and org design), ensuring our solutions are always business-focused, forward-thinking and data-informed. Data, Insights & Governance You'll champion data-led decision-making, digging into workforce trends, risks, and opportunities. You'll also own the development and governance of our people policies and frameworks, ensuring they're always compliant, consistent, and responsive to our business needs. Stakeholder Influence & Strategic Communication Influence senior leaders and cross-functional peers to embrace new approaches, communicating our People team's vision globally, ensuring everyone is clear and engaged, from frontline leaders to the Executive Leadership Team. Who you are: Deep senior HR expertise Ideally, VP-level experience in a complex, global, matrixed organisation. Global Leadership Prowess Proven ability to set a global vision and lead diverse regional and global teams, with a commitment to developing others and embodying inclusive, values-led leadership. C-suite Whisperer A history of partnering successfully with C-suite and senior leaders to drive major organisational and cultural shifts. Business Acumen Guru You understand complex business challenges and know how to deploy effective HR solutions. HR Mastery Deep knowledge of strategic HR practices, especially in business partnering, organisational design, workforce strategy, and executive coaching. Influencer Extraordinaire You can influence executive stakeholders and drive change across broad systems. Commercial & Systems Thinker You're brilliant at connecting the dots and solving complex, undefined problems. Communication Wizard An excellent communicator who can shape conversations at the executive level, globally. Inspirational Leader You're committed to developing others and embodying inclusive, values-led leadership. Autonomous & Accountable Comfortable with high levels of autonomy, budget ownership, and making big decisions. We are A curious and passionate People Leadership Team based between London & Copenhagen. Our primary focus is on ensuring Trustpilot has the right people, with the right skills, in the right places, supported by a healthy and high-performing culture, to achieve its vision of being the universal symbol of trust. What's in it for you: A range of flexible working options to dedicate time to what matters to you Competitive compensation package + bonus Restricted Stock Units 25 days holiday per year, increasing to 28 days after 2 years of employment Pension and life insurance Health cash plan, online GP, 24/7, Employee Assistance PlanPrivate Medical Insurance Critical Illness Cover Two (paid) volunteering days a year to spend your time giving back to the causes that matter to you and your community Full access to Headspace, a popular mindfulness app to promote positive mental health Paid parental leave Season ticket loan and a cycle-to-work scheme Central office location complete with table tennis, a gaming corner, coffee bars and all the snacks and refreshments you can ask for Regular opportunities to connect and get to know your fellow Trusties, including company-wide celebrations and events, ERG activities, and team socials. Access to over 4,000 deals and discounts on things like travel, electronics, fashion, fitness, cinema discounts, and more. Independent financial advice and free standard professional mortgage broker advice Talent acceleration programs: Fast-track your career with our tailored development programs designed to support growth at whatever stage of your career Still not sure? We want to be a part of creating a more diverse, equitable, and inclusive world of work for all. We're excited to hear about your experiences as well as how you will contribute to our working culture. So, even if you don't feel you don't meet all the requirements, we'd still really like to hear from you About us Trustpilot began in 2007 with a simple yet powerful idea that is more relevant today than ever - to be the universal symbol of trust, bringing consumers and businesses together through reviews. Trustpilot is open, independent, and impartial - we help consumers make the right choices and businesses to build trust, grow and improve. Today, we have more than 300 million reviews and 64 million monthly active users on average across the globe, with 140 billion annual Trustbox impressions, and the numbers keep growing. We have more than 1,000 employees and we're headquartered in Copenhagen, with operations in Amsterdam, Denver, Edinburgh, Hamburg, London, Melbourne, Milan and New York. We're driven by connection. It's at the heart of what we do. Our culture keeps things fresh it's built on the relationships we create. We talk, we laugh, we collaborate and we respect each other. We work across borders and cultures to be the universal symbol of trust in an ever-changing world. With vibrant office locations worldwide and over 50 nationalities, we're proud to be an equal opportunity workplace with diverse perspectives and ideas. Our purpose to help people and businesses help each other is a tall order, but we keep it real. We're a great bunch of humans, doing awesome stuff, without fuss or pretense. A successful Trustpilot future is driven by you we give you the autonomy to shape a career you can be proud of. If you're ready to grow, let's go. Join us at the heart of trust. Trustpilot is committed to creating an inclusive environment where people from all backgrounds can thrive and where different viewpoints and experiences are valued and respected. Trustpilot will consider all applications for employment without regard to race, ethnicity, national origin, religious beliefs, gender identity or expression, sexual orientation, neurodiversity, disability, age, parental or veteran status. Together, we are the heart of trust. Trustpilot is a global company and our data practices are designed to ensure that your personally identifiable information is appropriately protected. Please note that your personal information will be transferred, accessed, and stored globally as necessary for the uses and disclosures stated in our Privacy Policy.
Our vision is to be the universal symbol of trust, bringing consumers and businesses together through reviews. We are well on our way-but there's still an exciting journey ahead. Join us at the heart of trust. We are part of an exploding industry where we have conquered the global market and now due to expansion we are looking for a Customer Success Manager to join our Account Management function in London. Our Customer Success team plays a crucial role in Trustpilot's commitment to building trust and transparency between consumers and businesses around the world. The team is responsible for the after sales customer journey, making sure they are satisfied and use our product to its real value. In this role, you will be responsible for the customer retention for our UK based customers. You will be acting as a trusted advisor, developing long-term relationships and success plans for customers, ensuring that the maximum value is derived from Trustpilot's products. What you'll be doing: Establish a relationship with all our customers that ensures customer's overall satisfaction with Trustpilot products, which will strengthen their adoption and ensure contract renewal Ensure a premium experience for our clients by understanding their business objectives, key KPIs and ensure that Trustpilot delivers against them Convey best practice examples that drive ROI Ensure Trustpilot becomes the value adding partner in targeted accounts Act as a trusted adviser, advocating client needs back to Trustpilot's internal support, product, engineering and sales teams Successfully upsell Trustpilot's products and discover new revenue opportunities Increase renewal rates and reduce churn Mapping various accounts in order to cross sell into other parts of their business Influence future lifetime value through higher product adoption, customer satisfaction and overall health scores Successfully onboard clients and ensure they fully utilise their paid subscription Who you are: Experience managing a large portfolio of SME customer accounts with a focus on achieving a high renewal/retention rate Ideally 2+ years of account management experience Demonstrated experience with subscription based, renewal license models Ability to build and maintain strong relationships with multiple stakeholders Excellent communication and negotiation skills Adept of uncovering new revenue opportunities Possess a solid ability to manage tough conversations in a professional and solution-oriented manner Experience with selling in a competitive environment What's in it for you? A range of flexible working options to dedicate time to what matters to you Competitive compensation package + bonus 25 days holiday per year, increasing to 28 days after 2 years of employment Two (paid) volunteering days a year to spend your time giving back to the causes that matter to you and your community Rich learning and development opportunities are supported through the Trustpilot Academy and Blinkist Pension and life insurance Health cash plan, online GP, 24/7, Employee Assistance Plan Full access to Headspace, a popular mindfulness app to promote positive mental health Paid parental leave Season ticket loan and a cycle-to-work scheme Central office location complete with table tennis, a gaming corner, coffee bars and all the snacks and refreshments you can ask for Regular opportunities to connect and get to know your fellow Trusties, including company-wide celebrations and events, ERG activities, and team socials. Access to over 4,000 deals and discounts on things like travel, electronics, fashion, fitness, cinema discounts, and more. Independent financial advice and free standard professional mortgage broker advice Talent acceleration programs: Fast-track your career with our tailored development programs designed to support growth at whatever stage of your career Still not sure? We want to be a part of creating a more diverse, equitable, and inclusive world of work for all. We're excited to hear about your experiences along with how you will contribute to our working culture. Even if you don't feel you meet all the requirements, we'd still really like to hear from you! About us Trustpilot began in 2007 with a simple yet powerful idea that is more relevant today than ever - to be the universal symbol of trust, bringing consumers and businesses together through reviews. Trustpilot is open, independent, and impartial - we help consumers make the right choices and businesses to build trust, grow and improve. Today, we have more than 300 million reviews and 64 million monthly active users on average across the globe, with 140 billion annual Trustbox impressions, and the numbers keep growing. We have more than 1,000 employees and we're headquartered in Copenhagen, with operations in Amsterdam, Denver, Edinburgh, Hamburg, London, Melbourne, Milan and New York. We're driven by connection. It's at the heart of what we do. Our culture keeps things fresh it's built on the relationships we create. We talk, we laugh, we collaborate and we respect each other. We work across borders and cultures to be the universal symbol of trust in an ever-changing world. With vibrant office locations worldwide and over 50 nationalities, we're proud to be an equal opportunity workplace with diverse perspectives and ideas. Our purpose to help people and businesses help each other is a tall order, but we keep it real. We're a great bunch of humans, doing awesome stuff, without fuss or pretense. A successful Trustpilot future is driven by you we give you the autonomy to shape a career you can be proud of. If you're ready to grow, let's go. Join us at the heart of trust. Trustpilot is committed to creating an inclusive environment where people from all backgrounds can thrive and where different viewpoints and experiences are valued and respected. Trustpilot will consider all applications for employment without regard to race, ethnicity, national origin, religious beliefs, gender identity or expression, sexual orientation, neurodiversity, disability, age, parental or veteran status. Together, we are the heart of trust. Trustpilot is a global company and our data practices are designed to ensure that your personally identifiable information is appropriately protected. Please note that your personal information will be transferred, accessed, and stored globally as necessary for the uses and disclosures stated in our Privacy Policy.
Jun 12, 2025
Full time
Our vision is to be the universal symbol of trust, bringing consumers and businesses together through reviews. We are well on our way-but there's still an exciting journey ahead. Join us at the heart of trust. We are part of an exploding industry where we have conquered the global market and now due to expansion we are looking for a Customer Success Manager to join our Account Management function in London. Our Customer Success team plays a crucial role in Trustpilot's commitment to building trust and transparency between consumers and businesses around the world. The team is responsible for the after sales customer journey, making sure they are satisfied and use our product to its real value. In this role, you will be responsible for the customer retention for our UK based customers. You will be acting as a trusted advisor, developing long-term relationships and success plans for customers, ensuring that the maximum value is derived from Trustpilot's products. What you'll be doing: Establish a relationship with all our customers that ensures customer's overall satisfaction with Trustpilot products, which will strengthen their adoption and ensure contract renewal Ensure a premium experience for our clients by understanding their business objectives, key KPIs and ensure that Trustpilot delivers against them Convey best practice examples that drive ROI Ensure Trustpilot becomes the value adding partner in targeted accounts Act as a trusted adviser, advocating client needs back to Trustpilot's internal support, product, engineering and sales teams Successfully upsell Trustpilot's products and discover new revenue opportunities Increase renewal rates and reduce churn Mapping various accounts in order to cross sell into other parts of their business Influence future lifetime value through higher product adoption, customer satisfaction and overall health scores Successfully onboard clients and ensure they fully utilise their paid subscription Who you are: Experience managing a large portfolio of SME customer accounts with a focus on achieving a high renewal/retention rate Ideally 2+ years of account management experience Demonstrated experience with subscription based, renewal license models Ability to build and maintain strong relationships with multiple stakeholders Excellent communication and negotiation skills Adept of uncovering new revenue opportunities Possess a solid ability to manage tough conversations in a professional and solution-oriented manner Experience with selling in a competitive environment What's in it for you? A range of flexible working options to dedicate time to what matters to you Competitive compensation package + bonus 25 days holiday per year, increasing to 28 days after 2 years of employment Two (paid) volunteering days a year to spend your time giving back to the causes that matter to you and your community Rich learning and development opportunities are supported through the Trustpilot Academy and Blinkist Pension and life insurance Health cash plan, online GP, 24/7, Employee Assistance Plan Full access to Headspace, a popular mindfulness app to promote positive mental health Paid parental leave Season ticket loan and a cycle-to-work scheme Central office location complete with table tennis, a gaming corner, coffee bars and all the snacks and refreshments you can ask for Regular opportunities to connect and get to know your fellow Trusties, including company-wide celebrations and events, ERG activities, and team socials. Access to over 4,000 deals and discounts on things like travel, electronics, fashion, fitness, cinema discounts, and more. Independent financial advice and free standard professional mortgage broker advice Talent acceleration programs: Fast-track your career with our tailored development programs designed to support growth at whatever stage of your career Still not sure? We want to be a part of creating a more diverse, equitable, and inclusive world of work for all. We're excited to hear about your experiences along with how you will contribute to our working culture. Even if you don't feel you meet all the requirements, we'd still really like to hear from you! About us Trustpilot began in 2007 with a simple yet powerful idea that is more relevant today than ever - to be the universal symbol of trust, bringing consumers and businesses together through reviews. Trustpilot is open, independent, and impartial - we help consumers make the right choices and businesses to build trust, grow and improve. Today, we have more than 300 million reviews and 64 million monthly active users on average across the globe, with 140 billion annual Trustbox impressions, and the numbers keep growing. We have more than 1,000 employees and we're headquartered in Copenhagen, with operations in Amsterdam, Denver, Edinburgh, Hamburg, London, Melbourne, Milan and New York. We're driven by connection. It's at the heart of what we do. Our culture keeps things fresh it's built on the relationships we create. We talk, we laugh, we collaborate and we respect each other. We work across borders and cultures to be the universal symbol of trust in an ever-changing world. With vibrant office locations worldwide and over 50 nationalities, we're proud to be an equal opportunity workplace with diverse perspectives and ideas. Our purpose to help people and businesses help each other is a tall order, but we keep it real. We're a great bunch of humans, doing awesome stuff, without fuss or pretense. A successful Trustpilot future is driven by you we give you the autonomy to shape a career you can be proud of. If you're ready to grow, let's go. Join us at the heart of trust. Trustpilot is committed to creating an inclusive environment where people from all backgrounds can thrive and where different viewpoints and experiences are valued and respected. Trustpilot will consider all applications for employment without regard to race, ethnicity, national origin, religious beliefs, gender identity or expression, sexual orientation, neurodiversity, disability, age, parental or veteran status. Together, we are the heart of trust. Trustpilot is a global company and our data practices are designed to ensure that your personally identifiable information is appropriately protected. Please note that your personal information will be transferred, accessed, and stored globally as necessary for the uses and disclosures stated in our Privacy Policy.
Our vision is to be the universal symbol of trust, bringing consumers and businesses together through reviews. We are well on our way-but there's still an exciting journey ahead. Join us at the heart of trust. We are growing our engineering teams at Trustpilot and are looking to welcome a Full Stack Software Engineer to join our API team. You will join a cross-functional team with full ownership of our products and codebase, where you will take part in every step of the development process, from ideation to maintenance. A place where you can grow as a professional, while also having an influence on the direction of projects and technological choices. Trustpilot's API Team will be a key element in enabling our customers, partners, and internal teams to unlock the value of our APIs and drive new revenue streams. The roadmap includes monetising & sharing our datasets and enabling syndication of reviews. Trustpilot API's are used in several different ways: By customers - for example to display Trustpilot Widgets on their website and extract data for analysis in-house By Integrations with other SaaS tools (such as Shopify) - some built internally and others by external partners At Trustpilot, we work as a team and deliver as a team. The environment that we cultivate includes working with great people who aid each other at every step, while at the same time encouraging you to perform your best every day. Everyone's opinion matters and you can help come up with the next big idea that will bring Trustpilot forward. Join our team and determine how we work. Are you ready to join our efforts? What you'll be doing: Work in a cross-functional "full ownership" team alongside Product, Design, and Data where you will take part in every step of the process of building, from ideation and design to architecture, code, deployment, and maintenance Take part in decision-making and design discussions during the development Help plan, implement, and release new features Troubleshoot existing software, squashing those nasty little bugs Inspire and motivate the organization with your knowledge of how to solve problems Analyse, gather, and aggregate data to support decisions, both technical and non-technical Who you are: Experience in full-stack web development (especially in a cross-functional team) Experience developing RESTful APIs and distributed cloud services Experience with component-based front-end development (especially React, but we know you can learn quickly) A friendly and helpful personality, open to give and receive feedback in a constructive way Motivation to push yourself and the people around you to constantly improve, in a healthy way You believe that diversity in teams influences team dynamics Some relevant technologies and services we use: Infrastructure: AWS (ECS, Lambda, SNS, SQS, API Gateway, CloudFormation, S3 ), Docker Frontend: CSS Modules, Styled Components, Tailwind Frameworks/Libraries: React, Next.js, Astro Database: DynamoDB, MongoDB, BigQuery Experience in the following is not a requirement, but it will help you stand out: Familiarity with AWS Familiarity with event-driven architecture Experience with Site Reliability Engineering (SRE) & Infrastructure What's in it for you? A range of flexible working options to dedicate time to what matters to you Competitive compensation package + bonus 25 days holiday per year, increasing to 28 days after 2 years of employment Two (paid) volunteering days a year to spend your time giving back to the causes that matter to you and your community Rich learning and development opportunities are supported through the Trustpilot Academy, LinkedIn Learning, and Blinkist Pension and life insurance Health cash plan, online GP, 24/7, Employee Assistance Plan Full access to Headspace, a popular mindfulness app to promote positive mental health Paid parental leave Season ticket loan and a cycle-to-work scheme Central office location complete with table tennis, a gaming corner, coffee bars and all the snacks and refreshments you can ask for Regular opportunities to connect and get to know your fellow Trusties, including company-wide celebrations and events, ERG activities, and team socials. Access to over 4,000 deals and discounts on things like travel, electronics, fashion, fitness, cinema discounts, and more. Independent financial advice and free standard professional mortgage broker advice Still not sure We want to be a part of creating a more diverse, equitable, and inclusive world of work for all. We're excited to hear about your experiences as well as how you will contribute to our working culture. So, even if you don't feel you don't meet all the requirements, we'd still really like to hear from you! About us Trustpilot began in 2007 with a simple yet powerful idea that is more relevant today than ever - to be the universal symbol of trust, bringing consumers and businesses together through reviews. Trustpilot is open, independent, and impartial - we help consumers make the right choices and businesses to build trust, grow and improve. Today, we have more than 320 million reviews and 70 million monthly active users across the globe, with 140 billion annual Trustbox impressions, and the numbers keep growing. We have more than 1,000 employees and we're headquartered in Copenhagen, with operations in Amsterdam, Denver, Edinburgh, Hamburg, London, Melbourne, Milan and New York. We're driven by connection. It's at the heart of what we do. Our culture keeps things fresh it's built on the relationships we create. We talk, we laugh, we collaborate and we respect each other. We work across borders and cultures to be the universal symbol of trust in an ever-changing world. With vibrant office locations worldwide and over 50 nationalities, we're proud to be an equal opportunity workplace with diverse perspectives and ideas. Our purpose to help people and businesses help each other is a tall order, but we keep it real. We're a great bunch of humans, doing awesome stuff, without fuss or pretense. A successful Trustpilot future is driven by you we give you the autonomy to shape a career you can be proud of. If you're ready to grow, let's go. Join us at the heart of trust. Trustpilot is committed to creating an inclusive environment where people from all backgrounds can thrive and where different viewpoints and experiences are valued and respected. Trustpilot will consider all applications for employment without regard to race, ethnicity, national origin, religious beliefs, gender identity or expression, sexual orientation, neurodiversity, disability, age, parental or veteran status. Together, we are the heart of trust. Trustpilot is a global company and our data practices are designed to ensure that your personally identifiable information is appropriately protected. Please note that your personal information will be transferred, accessed, and stored globally as necessary for the uses and disclosures stated in our Privacy Policy.
Feb 15, 2025
Full time
Our vision is to be the universal symbol of trust, bringing consumers and businesses together through reviews. We are well on our way-but there's still an exciting journey ahead. Join us at the heart of trust. We are growing our engineering teams at Trustpilot and are looking to welcome a Full Stack Software Engineer to join our API team. You will join a cross-functional team with full ownership of our products and codebase, where you will take part in every step of the development process, from ideation to maintenance. A place where you can grow as a professional, while also having an influence on the direction of projects and technological choices. Trustpilot's API Team will be a key element in enabling our customers, partners, and internal teams to unlock the value of our APIs and drive new revenue streams. The roadmap includes monetising & sharing our datasets and enabling syndication of reviews. Trustpilot API's are used in several different ways: By customers - for example to display Trustpilot Widgets on their website and extract data for analysis in-house By Integrations with other SaaS tools (such as Shopify) - some built internally and others by external partners At Trustpilot, we work as a team and deliver as a team. The environment that we cultivate includes working with great people who aid each other at every step, while at the same time encouraging you to perform your best every day. Everyone's opinion matters and you can help come up with the next big idea that will bring Trustpilot forward. Join our team and determine how we work. Are you ready to join our efforts? What you'll be doing: Work in a cross-functional "full ownership" team alongside Product, Design, and Data where you will take part in every step of the process of building, from ideation and design to architecture, code, deployment, and maintenance Take part in decision-making and design discussions during the development Help plan, implement, and release new features Troubleshoot existing software, squashing those nasty little bugs Inspire and motivate the organization with your knowledge of how to solve problems Analyse, gather, and aggregate data to support decisions, both technical and non-technical Who you are: Experience in full-stack web development (especially in a cross-functional team) Experience developing RESTful APIs and distributed cloud services Experience with component-based front-end development (especially React, but we know you can learn quickly) A friendly and helpful personality, open to give and receive feedback in a constructive way Motivation to push yourself and the people around you to constantly improve, in a healthy way You believe that diversity in teams influences team dynamics Some relevant technologies and services we use: Infrastructure: AWS (ECS, Lambda, SNS, SQS, API Gateway, CloudFormation, S3 ), Docker Frontend: CSS Modules, Styled Components, Tailwind Frameworks/Libraries: React, Next.js, Astro Database: DynamoDB, MongoDB, BigQuery Experience in the following is not a requirement, but it will help you stand out: Familiarity with AWS Familiarity with event-driven architecture Experience with Site Reliability Engineering (SRE) & Infrastructure What's in it for you? A range of flexible working options to dedicate time to what matters to you Competitive compensation package + bonus 25 days holiday per year, increasing to 28 days after 2 years of employment Two (paid) volunteering days a year to spend your time giving back to the causes that matter to you and your community Rich learning and development opportunities are supported through the Trustpilot Academy, LinkedIn Learning, and Blinkist Pension and life insurance Health cash plan, online GP, 24/7, Employee Assistance Plan Full access to Headspace, a popular mindfulness app to promote positive mental health Paid parental leave Season ticket loan and a cycle-to-work scheme Central office location complete with table tennis, a gaming corner, coffee bars and all the snacks and refreshments you can ask for Regular opportunities to connect and get to know your fellow Trusties, including company-wide celebrations and events, ERG activities, and team socials. Access to over 4,000 deals and discounts on things like travel, electronics, fashion, fitness, cinema discounts, and more. Independent financial advice and free standard professional mortgage broker advice Still not sure We want to be a part of creating a more diverse, equitable, and inclusive world of work for all. We're excited to hear about your experiences as well as how you will contribute to our working culture. So, even if you don't feel you don't meet all the requirements, we'd still really like to hear from you! About us Trustpilot began in 2007 with a simple yet powerful idea that is more relevant today than ever - to be the universal symbol of trust, bringing consumers and businesses together through reviews. Trustpilot is open, independent, and impartial - we help consumers make the right choices and businesses to build trust, grow and improve. Today, we have more than 320 million reviews and 70 million monthly active users across the globe, with 140 billion annual Trustbox impressions, and the numbers keep growing. We have more than 1,000 employees and we're headquartered in Copenhagen, with operations in Amsterdam, Denver, Edinburgh, Hamburg, London, Melbourne, Milan and New York. We're driven by connection. It's at the heart of what we do. Our culture keeps things fresh it's built on the relationships we create. We talk, we laugh, we collaborate and we respect each other. We work across borders and cultures to be the universal symbol of trust in an ever-changing world. With vibrant office locations worldwide and over 50 nationalities, we're proud to be an equal opportunity workplace with diverse perspectives and ideas. Our purpose to help people and businesses help each other is a tall order, but we keep it real. We're a great bunch of humans, doing awesome stuff, without fuss or pretense. A successful Trustpilot future is driven by you we give you the autonomy to shape a career you can be proud of. If you're ready to grow, let's go. Join us at the heart of trust. Trustpilot is committed to creating an inclusive environment where people from all backgrounds can thrive and where different viewpoints and experiences are valued and respected. Trustpilot will consider all applications for employment without regard to race, ethnicity, national origin, religious beliefs, gender identity or expression, sexual orientation, neurodiversity, disability, age, parental or veteran status. Together, we are the heart of trust. Trustpilot is a global company and our data practices are designed to ensure that your personally identifiable information is appropriately protected. Please note that your personal information will be transferred, accessed, and stored globally as necessary for the uses and disclosures stated in our Privacy Policy.
Our vision is to be the universal symbol of trust, bringing consumers and businesses together through reviews. We are well on our way-but there's still an exciting journey ahead. Join us at the heart of trust. At Trustpilot, we are at the forefront of revolutionizing the Product space. As we propel towards becoming the engine for Product-oriented growth, we are searching for innovative professionals like you to join us on this remarkable journey. Our team comprises strategic leaders in product development, motivated by an unwavering commitment to delivering unmatched customer value at scale. We need an experienced and skilled Senior Product Manager to take charge of owning the discovery and execution of our strategic global roadmaps. If you are enthusiastic about implementing innovation, eager to take ownership of significant projects, and keen on making a global impact, this is the opportunity you've been waiting for. Join Trustpilot's Product Management team and have an integral part in shaping the future of our diverse and rapidly growing organization. Together, let's push the boundaries of what's possible in the Product space and create a lasting impact on our users worldwide. We are currently hiring within our Trust & Transparency team. A huge part of what we do at Trustpilot is Trust (it's in the name!). We need to ensure that the content on our platform is real content from real people. That means eliminating scam and spam, and identifying fraudulent behaviour. We have several cross functional teams devoted to Trust such as Content Integrity to discover fraudulent activity, and data scientists working on spam models. What you'll be doing: Lead cross-functional agile teams, including remote members, through the entire product lifecycle. Take ownership of product discovery, strategic roadmaps, and execution while aligning them with business goals and customer needs. Collaborate with designers, engineers, data scientists, and other key stakeholders to develop new features and optimize existing products. Prioritize new features and enhancements using robust product management frameworks. Conduct in-depth user research and leverage data insights to define problems and validate solutions. Drive decision-making by setting clear priorities and using data (quantitative and qualitative) to measure success. Communicate product strategy, status updates, and potential risks to executive leadership and internal teams. Cultivate solid connections between the sales, marketing, and customer service departments to promote product-focused mindsets across the enterprise. Inspire and motivate teams to achieve their best performance, establishing a culture of high collaboration and innovation. We are looking for people with: Significant product management experience working within agile teams, with a proven history of delivering effective digital products. Comprehensive understanding of product management principles, including product strategy, roadmap development, and agile methodologies (Scrum, Kanban). Demonstrated experience working in cross-functional teams and leading through influence, not authority. Expertise in user research, A/B testing, and data analysis to guide decision-making and product development. Skilled in critical assessment and oversight, with expertise in setting up and supervising key performance indicators and measures of achievement. Experience working on B2B or B2C products, ideally in areas such as eCommerce platforms, marketing automation, or customer engagement. Passion for emerging technologies such as AI/ChatGPT and their application in product innovation and user experience. Great communication and stakeholder management skills, with the ability to align diverse teams around a common vision. What's in it for you? A range of flexible working options to dedicate time to what matters to you Competitive compensation package + bonus 25 days holiday per year, increasing to 28 days after 2 years of employment Two (paid) volunteering days a year to spend your time giving back to the causes that matter to you and your community Rich learning and development opportunities are supported through the Trustpilot Academy, LinkedIn Learning, and Blinkist Pension and life insurance Health cash plan, online GP, 24/7, Employee Assistance Plan Full access to Headspace, a popular mindfulness app to promote positive mental health Paid parental leave Season ticket loan and a cycle-to-work scheme Central office location complete with table tennis, a gaming corner, coffee bars and all the snacks and refreshments you can ask for Regular opportunities to connect and get to know your fellow Trusties, including company-wide celebrations and events, ERG activities, and team socials. Access to over 4,000 deals and discounts on things like travel, electronics, fashion, fitness, cinema discounts, and more. Independent financial advice and free standard professional mortgage broker advice Still not sure We want to be a part of creating a more diverse, equitable, and inclusive world of work for all. We're excited to hear about your experiences as well as how you will contribute to our working culture. So, even if you don't feel you don't meet all the requirements, we'd still really like to hear from you! About us Trustpilot began in 2007 with a simple yet powerful idea that is more relevant today than ever - to be the universal symbol of trust, bringing consumers and businesses together through reviews. Trustpilot is open, independent, and impartial - we help consumers make the right choices and businesses to build trust, grow and improve. Today, we have more than 300 million reviews and 67 million monthly active users across the globe, with 127 billion annual Trustpilot brand impressions, and the numbers keep growing. We have more than 900 employees and we're headquartered in Copenhagen, with operations in Amsterdam, Denver, Edinburgh, Hamburg, London, Melbourne, Milan and New York. We're driven by connection. It's at the heart of what we do. Our culture keeps things fresh it's built on the relationships we create. We talk, we laugh, we collaborate and we respect each other. We work across borders and cultures to be the universal symbol of trust in an ever-changing world. With vibrant office locations worldwide and over 50 nationalities, we're proud to be an equal opportunity workplace with diverse perspectives and ideas. Our purpose to help people and businesses help each other is a tall order, but we keep it real. We're a great bunch of humans, doing awesome stuff, without fuss or pretense. A successful Trustpilot future is driven by you we give you the autonomy to shape a career you can be proud of. If you're ready to grow, let's go. Join us at the heart of trust. Trustpilot is committed to creating an inclusive environment where people from all backgrounds can thrive and where different viewpoints and experiences are valued and respected. Trustpilot will consider all applications for employment without regard to race, ethnicity, national origin, religious beliefs, gender identity or expression, sexual orientation, neurodiversity, disability, age, parental or veteran status. Together, we are the heart of trust. Trustpilot is a global company and our data practices are designed to ensure that your personally identifiable information is appropriately protected. Please note that your personal information will be transferred, accessed, and stored globally as necessary for the uses and disclosures stated in our Privacy Policy.
Feb 06, 2025
Full time
Our vision is to be the universal symbol of trust, bringing consumers and businesses together through reviews. We are well on our way-but there's still an exciting journey ahead. Join us at the heart of trust. At Trustpilot, we are at the forefront of revolutionizing the Product space. As we propel towards becoming the engine for Product-oriented growth, we are searching for innovative professionals like you to join us on this remarkable journey. Our team comprises strategic leaders in product development, motivated by an unwavering commitment to delivering unmatched customer value at scale. We need an experienced and skilled Senior Product Manager to take charge of owning the discovery and execution of our strategic global roadmaps. If you are enthusiastic about implementing innovation, eager to take ownership of significant projects, and keen on making a global impact, this is the opportunity you've been waiting for. Join Trustpilot's Product Management team and have an integral part in shaping the future of our diverse and rapidly growing organization. Together, let's push the boundaries of what's possible in the Product space and create a lasting impact on our users worldwide. We are currently hiring within our Trust & Transparency team. A huge part of what we do at Trustpilot is Trust (it's in the name!). We need to ensure that the content on our platform is real content from real people. That means eliminating scam and spam, and identifying fraudulent behaviour. We have several cross functional teams devoted to Trust such as Content Integrity to discover fraudulent activity, and data scientists working on spam models. What you'll be doing: Lead cross-functional agile teams, including remote members, through the entire product lifecycle. Take ownership of product discovery, strategic roadmaps, and execution while aligning them with business goals and customer needs. Collaborate with designers, engineers, data scientists, and other key stakeholders to develop new features and optimize existing products. Prioritize new features and enhancements using robust product management frameworks. Conduct in-depth user research and leverage data insights to define problems and validate solutions. Drive decision-making by setting clear priorities and using data (quantitative and qualitative) to measure success. Communicate product strategy, status updates, and potential risks to executive leadership and internal teams. Cultivate solid connections between the sales, marketing, and customer service departments to promote product-focused mindsets across the enterprise. Inspire and motivate teams to achieve their best performance, establishing a culture of high collaboration and innovation. We are looking for people with: Significant product management experience working within agile teams, with a proven history of delivering effective digital products. Comprehensive understanding of product management principles, including product strategy, roadmap development, and agile methodologies (Scrum, Kanban). Demonstrated experience working in cross-functional teams and leading through influence, not authority. Expertise in user research, A/B testing, and data analysis to guide decision-making and product development. Skilled in critical assessment and oversight, with expertise in setting up and supervising key performance indicators and measures of achievement. Experience working on B2B or B2C products, ideally in areas such as eCommerce platforms, marketing automation, or customer engagement. Passion for emerging technologies such as AI/ChatGPT and their application in product innovation and user experience. Great communication and stakeholder management skills, with the ability to align diverse teams around a common vision. What's in it for you? A range of flexible working options to dedicate time to what matters to you Competitive compensation package + bonus 25 days holiday per year, increasing to 28 days after 2 years of employment Two (paid) volunteering days a year to spend your time giving back to the causes that matter to you and your community Rich learning and development opportunities are supported through the Trustpilot Academy, LinkedIn Learning, and Blinkist Pension and life insurance Health cash plan, online GP, 24/7, Employee Assistance Plan Full access to Headspace, a popular mindfulness app to promote positive mental health Paid parental leave Season ticket loan and a cycle-to-work scheme Central office location complete with table tennis, a gaming corner, coffee bars and all the snacks and refreshments you can ask for Regular opportunities to connect and get to know your fellow Trusties, including company-wide celebrations and events, ERG activities, and team socials. Access to over 4,000 deals and discounts on things like travel, electronics, fashion, fitness, cinema discounts, and more. Independent financial advice and free standard professional mortgage broker advice Still not sure We want to be a part of creating a more diverse, equitable, and inclusive world of work for all. We're excited to hear about your experiences as well as how you will contribute to our working culture. So, even if you don't feel you don't meet all the requirements, we'd still really like to hear from you! About us Trustpilot began in 2007 with a simple yet powerful idea that is more relevant today than ever - to be the universal symbol of trust, bringing consumers and businesses together through reviews. Trustpilot is open, independent, and impartial - we help consumers make the right choices and businesses to build trust, grow and improve. Today, we have more than 300 million reviews and 67 million monthly active users across the globe, with 127 billion annual Trustpilot brand impressions, and the numbers keep growing. We have more than 900 employees and we're headquartered in Copenhagen, with operations in Amsterdam, Denver, Edinburgh, Hamburg, London, Melbourne, Milan and New York. We're driven by connection. It's at the heart of what we do. Our culture keeps things fresh it's built on the relationships we create. We talk, we laugh, we collaborate and we respect each other. We work across borders and cultures to be the universal symbol of trust in an ever-changing world. With vibrant office locations worldwide and over 50 nationalities, we're proud to be an equal opportunity workplace with diverse perspectives and ideas. Our purpose to help people and businesses help each other is a tall order, but we keep it real. We're a great bunch of humans, doing awesome stuff, without fuss or pretense. A successful Trustpilot future is driven by you we give you the autonomy to shape a career you can be proud of. If you're ready to grow, let's go. Join us at the heart of trust. Trustpilot is committed to creating an inclusive environment where people from all backgrounds can thrive and where different viewpoints and experiences are valued and respected. Trustpilot will consider all applications for employment without regard to race, ethnicity, national origin, religious beliefs, gender identity or expression, sexual orientation, neurodiversity, disability, age, parental or veteran status. Together, we are the heart of trust. Trustpilot is a global company and our data practices are designed to ensure that your personally identifiable information is appropriately protected. Please note that your personal information will be transferred, accessed, and stored globally as necessary for the uses and disclosures stated in our Privacy Policy.
Our vision is to be the universal symbol of trust, bringing consumers and businesses together through reviews. We are well on our way-but there's still an exciting journey ahead. Join us at the heart of trust. This role offers the opportunity to be a founding member of a newly formed growth team whose goal is to deliver new business opportunities for Trustpilot. You'll report directly to the VP of Growth, with responsibility for supporting the development and delivery of new commercial growth strategies such as partnerships, the use of AI and vertical consolidation. This is an opportunity to work with key cross functional stakeholders as well as external partners to build on the Trustpilot business and brand. Your primary focus will be partnering with the VP of Growth and wider Trustpilot team, including executive leadership as well as key functions such as product management, engineering, sales, marketing, program management, finance among others, to identify and develop various new business growth initiatives. What you'll be doing: Explore and scope "Zero to One" new business development and partnerships opportunities. Support development of our growth plan across short and long-term horizons, as well as conducting and operationalising new growth opportunities. Own day-to-day operations critical to growth ensuring seamless coordination between cross functional teams to establish and scale new initiatives, ensuring efficiency and repeatability. Contribute to the formation of new business and partnership deals to aid our expansion. Develop GTM strategy, sales processes and key pitch materials including narrative and positioning to drive growth. Become an expert in field, providing regular feedback to the Leadership team and key stakeholders on market developments and opportunities, acting as a key advisor to the wider team in exploring and prioritizing various growth initiatives. Who you are: Experience in strategy and operations with a commercial focus, especially within a scaling SaaS business. Established history of creating new and unique business opportunities rather than adding to what already exists. Some knowledge of integrating new functionality and features into user experience, AI, international expansion and partnership opportunities. Ability to work cross-functionally to build relationships across a broad range of stakeholders. A comprehensive and strategic approach to business development. Ability to travel regularly to meet customers and attend industry events. What's in it for you: A range of flexible working options to dedicate time to what matters to you. Competitive compensation package + bonus. Private Medical Insurance. Critical Illness Cover. Restricted Stock Units. 25 days holiday per year, increasing to 28 days after 2 years of employment. Two (paid) volunteering days a year to spend your time giving back to the causes that matter to you and your community. Rich learning and development opportunities are supported through the Trustpilot Academy, LinkedIn Learning, and Blinkist. Pension and life insurance. Health cash plan, online GP, 24/7, Employee Assistance Plan. Full access to Headspace, a popular mindfulness app to promote positive mental health. Paid parental leave. Season ticket loan and a cycle-to-work scheme. Central office location complete with table tennis, a gaming corner, coffee bars and all the snacks and refreshments you can ask for. Regular opportunities to connect and get to know your fellow Trusties, including company-wide celebrations and events, ERG activities, and team socials. Access to over 4,000 deals and discounts on things like travel, electronics, fashion, fitness, cinema discounts, and more. Independent financial advice and free standard professional mortgage broker advice. Talent acceleration programs: Fast-track your career with our tailored development programs designed to support growth at whatever stage of your career. Still not sure? We want to be a part of creating a more diverse, equitable, and inclusive world of work for all. We're excited to hear about your experiences along with how you will contribute to our working culture. Even if you don't feel you meet all the requirements, we'd still really like to hear from you! About us Trustpilot began in 2007 with a simple yet powerful idea that is more relevant today than ever - to be the universal symbol of trust, bringing consumers and businesses together through reviews. Trustpilot is open, independent, and impartial - we help consumers make the right choices and businesses to build trust, grow and improve. Today, we have more than 320 million reviews and 70 million monthly active users across the globe, with 140 billion annual Trustbox impressions, and the numbers keep growing. We have more than 1,000 employees and we're headquartered in Copenhagen, with operations in Amsterdam, Denver, Edinburgh, Hamburg, London, Melbourne, Milan and New York. We're driven by connection. It's at the heart of what we do. Our culture keeps things fresh it's built on the relationships we create. We talk, we laugh, we collaborate and we respect each other. We work across borders and cultures to be the universal symbol of trust in an ever-changing world. With vibrant office locations worldwide and over 50 nationalities, we're proud to be an equal opportunity workplace with diverse perspectives and ideas. Our purpose to help people and businesses help each other is a tall order, but we keep it real. We're a great bunch of humans, doing awesome stuff, without fuss or pretense. A successful Trustpilot future is driven by you we give you the autonomy to shape a career you can be proud of. If you're ready to grow, let's go. Join us at the heart of trust. Trustpilot is committed to creating an inclusive environment where people from all backgrounds can thrive and where different viewpoints and experiences are valued and respected. Trustpilot will consider all applications for employment without regard to race, ethnicity, national origin, religious beliefs, gender identity or expression, sexual orientation, neurodiversity, disability, age, parental or veteran status. Together, we are the heart of trust. Trustpilot is a global company and our data practices are designed to ensure that your personally identifiable information is appropriately protected. Please note that your personal information will be transferred, accessed, and stored globally as necessary for the uses and disclosures stated in our Privacy Policy. Apply for this job
Feb 06, 2025
Full time
Our vision is to be the universal symbol of trust, bringing consumers and businesses together through reviews. We are well on our way-but there's still an exciting journey ahead. Join us at the heart of trust. This role offers the opportunity to be a founding member of a newly formed growth team whose goal is to deliver new business opportunities for Trustpilot. You'll report directly to the VP of Growth, with responsibility for supporting the development and delivery of new commercial growth strategies such as partnerships, the use of AI and vertical consolidation. This is an opportunity to work with key cross functional stakeholders as well as external partners to build on the Trustpilot business and brand. Your primary focus will be partnering with the VP of Growth and wider Trustpilot team, including executive leadership as well as key functions such as product management, engineering, sales, marketing, program management, finance among others, to identify and develop various new business growth initiatives. What you'll be doing: Explore and scope "Zero to One" new business development and partnerships opportunities. Support development of our growth plan across short and long-term horizons, as well as conducting and operationalising new growth opportunities. Own day-to-day operations critical to growth ensuring seamless coordination between cross functional teams to establish and scale new initiatives, ensuring efficiency and repeatability. Contribute to the formation of new business and partnership deals to aid our expansion. Develop GTM strategy, sales processes and key pitch materials including narrative and positioning to drive growth. Become an expert in field, providing regular feedback to the Leadership team and key stakeholders on market developments and opportunities, acting as a key advisor to the wider team in exploring and prioritizing various growth initiatives. Who you are: Experience in strategy and operations with a commercial focus, especially within a scaling SaaS business. Established history of creating new and unique business opportunities rather than adding to what already exists. Some knowledge of integrating new functionality and features into user experience, AI, international expansion and partnership opportunities. Ability to work cross-functionally to build relationships across a broad range of stakeholders. A comprehensive and strategic approach to business development. Ability to travel regularly to meet customers and attend industry events. What's in it for you: A range of flexible working options to dedicate time to what matters to you. Competitive compensation package + bonus. Private Medical Insurance. Critical Illness Cover. Restricted Stock Units. 25 days holiday per year, increasing to 28 days after 2 years of employment. Two (paid) volunteering days a year to spend your time giving back to the causes that matter to you and your community. Rich learning and development opportunities are supported through the Trustpilot Academy, LinkedIn Learning, and Blinkist. Pension and life insurance. Health cash plan, online GP, 24/7, Employee Assistance Plan. Full access to Headspace, a popular mindfulness app to promote positive mental health. Paid parental leave. Season ticket loan and a cycle-to-work scheme. Central office location complete with table tennis, a gaming corner, coffee bars and all the snacks and refreshments you can ask for. Regular opportunities to connect and get to know your fellow Trusties, including company-wide celebrations and events, ERG activities, and team socials. Access to over 4,000 deals and discounts on things like travel, electronics, fashion, fitness, cinema discounts, and more. Independent financial advice and free standard professional mortgage broker advice. Talent acceleration programs: Fast-track your career with our tailored development programs designed to support growth at whatever stage of your career. Still not sure? We want to be a part of creating a more diverse, equitable, and inclusive world of work for all. We're excited to hear about your experiences along with how you will contribute to our working culture. Even if you don't feel you meet all the requirements, we'd still really like to hear from you! About us Trustpilot began in 2007 with a simple yet powerful idea that is more relevant today than ever - to be the universal symbol of trust, bringing consumers and businesses together through reviews. Trustpilot is open, independent, and impartial - we help consumers make the right choices and businesses to build trust, grow and improve. Today, we have more than 320 million reviews and 70 million monthly active users across the globe, with 140 billion annual Trustbox impressions, and the numbers keep growing. We have more than 1,000 employees and we're headquartered in Copenhagen, with operations in Amsterdam, Denver, Edinburgh, Hamburg, London, Melbourne, Milan and New York. We're driven by connection. It's at the heart of what we do. Our culture keeps things fresh it's built on the relationships we create. We talk, we laugh, we collaborate and we respect each other. We work across borders and cultures to be the universal symbol of trust in an ever-changing world. With vibrant office locations worldwide and over 50 nationalities, we're proud to be an equal opportunity workplace with diverse perspectives and ideas. Our purpose to help people and businesses help each other is a tall order, but we keep it real. We're a great bunch of humans, doing awesome stuff, without fuss or pretense. A successful Trustpilot future is driven by you we give you the autonomy to shape a career you can be proud of. If you're ready to grow, let's go. Join us at the heart of trust. Trustpilot is committed to creating an inclusive environment where people from all backgrounds can thrive and where different viewpoints and experiences are valued and respected. Trustpilot will consider all applications for employment without regard to race, ethnicity, national origin, religious beliefs, gender identity or expression, sexual orientation, neurodiversity, disability, age, parental or veteran status. Together, we are the heart of trust. Trustpilot is a global company and our data practices are designed to ensure that your personally identifiable information is appropriately protected. Please note that your personal information will be transferred, accessed, and stored globally as necessary for the uses and disclosures stated in our Privacy Policy. Apply for this job
Our vision is to be the universal symbol of trust, bringing consumers and businesses together through reviews. We are well on our way-but there's still an exciting journey ahead. Join us at the heart of trust. We are looking for an experienced Employee Relations Partner to join our People Team. In this pivotal role, you'll drive accountability and promote a values-led culture across our 11 international locations, shaping how we approach employee relations with fairness and consistency. As a Global ER Partner, you'll lead complex ER cases, provide expert advice, and develop frameworks that empower our leaders and employees. Working closely with People Partners, senior stakeholders, and our Legal team, your contributions will promote positive change and enhance the employee experience. This collaborative position lets you operate across regions, leveraging your smart thinking, solid communication skills, and solution-oriented focus in a global organisation. What you'll be doing: Leading the management of ER cases, including disciplinary matters, grievances, policy investigations, and concerns raised through our speaking-up platform. Advising and supporting managers on managing long-term sickness and underperformance cases with care and efficiency. Creating and maintaining country-specific ER resources, including toolkits, templates, and process guides. Tracking and logging cases to ensure accurate reporting and compliance with audit requirements. Partnering with People Partners to identify trends in ER matters, contributing to the design and delivery of initiatives such as workshops and training to enhance management skills. Collaborating with Legal and external counsel to seek employment-related advice where needed. Providing expert guidance on organisational changes, including managing risks and people impacts across regions. Supporting People Partners with sensitive and complex matters such as severance, redundancies, and settlement agreements. Offering mediation and conflict resolution support where required. Partnering with the People Operations and Legal teams to develop and update Employee Handbooks and policies across regions. Who you are: You have experience in an Employee Relations role, especially in a global or tech business. Familiarity with current UK, Danish, German, and Italian employment laws and practice, wanting to explore employee relations in global contexts. Knowledge of employment laws and practice in our other global locations (US, The Netherlands, and Australia) would be beneficial, but not essential. You can thrive in an outcome-focused environment and are resourceful. You can handle difficult conversations with understanding, diplomacy and professionalism. An ability to maintain confidentiality on sensitive matters and build relationships with stakeholders at all levels. Effective time management to ensure cases are managed in a timely manner. An ability to work with little supervision and handle responsibilities in a global organization while communicating with stakeholders around the world. Fluency in English as this is our global business language. What's in it for you: A range of flexible working options to dedicate time to what matters to you Competitive compensation package + bonus + Restricted Stock Units 25 days holiday per year, increasing to 28 days after 2 years of employment Two (paid) volunteering days a year to spend your time giving back to the causes that matter to you and your community Rich learning and development opportunities supported through the Trustpilot Academy, LinkedIn Learning and Blinkist Pension and life insurance Health cash plan, online GP, 24/7, Employee Assistance Plan Full access to Headspace, a popular mindfulness app to promote positive mental health Paid parental leave Season ticket loan and a cycle to work scheme Central office location complete with table tennis, a gaming corner, coffee bars and all the snacks and refreshments you can ask for Regular opportunities to connect and get to know your fellow Trusties, including company-wide celebrations and events, ERG activities and team socials. Access to over 4,000 deals and discounts on things like travel, electronics, fashion, fitness, cinema discounts and more. Independent financial advice and free standard professional mortgage broker advice Still not sure? We want to be a part of creating a more diverse, equitable, and inclusive world of work for all. We're excited to hear about your experiences as well as how you will contribute to our working culture. So, even if you don't feel you don't meet all the requirements, we'd still really like to hear from you! About us Trustpilot began in 2007 with a simple yet powerful idea that is more relevant today than ever - to be the universal symbol of trust, bringing consumers and businesses together through reviews. Trustpilot is open, independent, and impartial - we help consumers make the right choices and businesses to build trust, grow and improve. Today, we have more than 300 million reviews and 67 million monthly active users across the globe, with 127 billion annual Trustpilot brand impressions, and the numbers keep growing. We have more than 900 employees and we're headquartered in Copenhagen, with operations in Amsterdam, Denver, Edinburgh, Hamburg, London, Melbourne, Milan and New York. We're driven by connection. It's at the heart of what we do. Our culture keeps things fresh it's built on the relationships we create. We talk, we laugh, we collaborate and we respect each other. We work across borders and cultures to be the universal symbol of trust in an ever-changing world. With vibrant office locations worldwide and over 50 nationalities, we're proud to be an equal opportunity workplace with diverse perspectives and ideas. Our purpose to help people and businesses help each other is a tall order, but we keep it real. We're a great bunch of humans, doing awesome stuff, without fuss or pretense. A successful Trustpilot future is driven by you we give you the autonomy to shape a career you can be proud of. If you're ready to grow, let's go. Join us at the heart of trust. Trustpilot is committed to creating an inclusive environment where people from all backgrounds can thrive and where different viewpoints and experiences are valued and respected. Trustpilot will consider all applications for employment without regard to race, ethnicity, national origin, religious beliefs, gender identity or expression, sexual orientation, neurodiversity, disability, age, parental or veteran status. Together, we are the heart of trust. Trustpilot is a global company and our data practices are designed to ensure that your personally identifiable information is appropriately protected. Please note that your personal information will be transferred, accessed, and stored globally as necessary for the uses and disclosures stated in our Privacy Policy.
Feb 06, 2025
Full time
Our vision is to be the universal symbol of trust, bringing consumers and businesses together through reviews. We are well on our way-but there's still an exciting journey ahead. Join us at the heart of trust. We are looking for an experienced Employee Relations Partner to join our People Team. In this pivotal role, you'll drive accountability and promote a values-led culture across our 11 international locations, shaping how we approach employee relations with fairness and consistency. As a Global ER Partner, you'll lead complex ER cases, provide expert advice, and develop frameworks that empower our leaders and employees. Working closely with People Partners, senior stakeholders, and our Legal team, your contributions will promote positive change and enhance the employee experience. This collaborative position lets you operate across regions, leveraging your smart thinking, solid communication skills, and solution-oriented focus in a global organisation. What you'll be doing: Leading the management of ER cases, including disciplinary matters, grievances, policy investigations, and concerns raised through our speaking-up platform. Advising and supporting managers on managing long-term sickness and underperformance cases with care and efficiency. Creating and maintaining country-specific ER resources, including toolkits, templates, and process guides. Tracking and logging cases to ensure accurate reporting and compliance with audit requirements. Partnering with People Partners to identify trends in ER matters, contributing to the design and delivery of initiatives such as workshops and training to enhance management skills. Collaborating with Legal and external counsel to seek employment-related advice where needed. Providing expert guidance on organisational changes, including managing risks and people impacts across regions. Supporting People Partners with sensitive and complex matters such as severance, redundancies, and settlement agreements. Offering mediation and conflict resolution support where required. Partnering with the People Operations and Legal teams to develop and update Employee Handbooks and policies across regions. Who you are: You have experience in an Employee Relations role, especially in a global or tech business. Familiarity with current UK, Danish, German, and Italian employment laws and practice, wanting to explore employee relations in global contexts. Knowledge of employment laws and practice in our other global locations (US, The Netherlands, and Australia) would be beneficial, but not essential. You can thrive in an outcome-focused environment and are resourceful. You can handle difficult conversations with understanding, diplomacy and professionalism. An ability to maintain confidentiality on sensitive matters and build relationships with stakeholders at all levels. Effective time management to ensure cases are managed in a timely manner. An ability to work with little supervision and handle responsibilities in a global organization while communicating with stakeholders around the world. Fluency in English as this is our global business language. What's in it for you: A range of flexible working options to dedicate time to what matters to you Competitive compensation package + bonus + Restricted Stock Units 25 days holiday per year, increasing to 28 days after 2 years of employment Two (paid) volunteering days a year to spend your time giving back to the causes that matter to you and your community Rich learning and development opportunities supported through the Trustpilot Academy, LinkedIn Learning and Blinkist Pension and life insurance Health cash plan, online GP, 24/7, Employee Assistance Plan Full access to Headspace, a popular mindfulness app to promote positive mental health Paid parental leave Season ticket loan and a cycle to work scheme Central office location complete with table tennis, a gaming corner, coffee bars and all the snacks and refreshments you can ask for Regular opportunities to connect and get to know your fellow Trusties, including company-wide celebrations and events, ERG activities and team socials. Access to over 4,000 deals and discounts on things like travel, electronics, fashion, fitness, cinema discounts and more. Independent financial advice and free standard professional mortgage broker advice Still not sure? We want to be a part of creating a more diverse, equitable, and inclusive world of work for all. We're excited to hear about your experiences as well as how you will contribute to our working culture. So, even if you don't feel you don't meet all the requirements, we'd still really like to hear from you! About us Trustpilot began in 2007 with a simple yet powerful idea that is more relevant today than ever - to be the universal symbol of trust, bringing consumers and businesses together through reviews. Trustpilot is open, independent, and impartial - we help consumers make the right choices and businesses to build trust, grow and improve. Today, we have more than 300 million reviews and 67 million monthly active users across the globe, with 127 billion annual Trustpilot brand impressions, and the numbers keep growing. We have more than 900 employees and we're headquartered in Copenhagen, with operations in Amsterdam, Denver, Edinburgh, Hamburg, London, Melbourne, Milan and New York. We're driven by connection. It's at the heart of what we do. Our culture keeps things fresh it's built on the relationships we create. We talk, we laugh, we collaborate and we respect each other. We work across borders and cultures to be the universal symbol of trust in an ever-changing world. With vibrant office locations worldwide and over 50 nationalities, we're proud to be an equal opportunity workplace with diverse perspectives and ideas. Our purpose to help people and businesses help each other is a tall order, but we keep it real. We're a great bunch of humans, doing awesome stuff, without fuss or pretense. A successful Trustpilot future is driven by you we give you the autonomy to shape a career you can be proud of. If you're ready to grow, let's go. Join us at the heart of trust. Trustpilot is committed to creating an inclusive environment where people from all backgrounds can thrive and where different viewpoints and experiences are valued and respected. Trustpilot will consider all applications for employment without regard to race, ethnicity, national origin, religious beliefs, gender identity or expression, sexual orientation, neurodiversity, disability, age, parental or veteran status. Together, we are the heart of trust. Trustpilot is a global company and our data practices are designed to ensure that your personally identifiable information is appropriately protected. Please note that your personal information will be transferred, accessed, and stored globally as necessary for the uses and disclosures stated in our Privacy Policy.
Our vision is to be the universal symbol of trust, bringing consumers and businesses together through reviews. We are well on our way - but there's still an exciting journey ahead. Join us at the heart of trust. As the Director of Product, Consumer, you will be at the forefront of guiding consumers to make the right choice with Trustpilot. The consumer product teams focus on aiding people to discover businesses they can trust and share their experience with the millions of other consumers looking to make more confident choices. You will lead a dedicated team of Product Managers in developing innovative product solutions that help consumers discover, choose and share experience with businesses. Your strategic vision and leadership will have an integral part in shaping Trustpilot's approach to evolving our consumer platform to bring the most relevant reviews to users throughout their buying experience. What you'll be doing: Strategic Leadership: Develop and implement a comprehensive 3-year product strategy that aligns with Trustpilot's vision of becoming the universal symbol of trust. Lead the consumer's product team to innovate - helping consumers discover businesses they can trust and share their experience with millions of consumers who rely on Trustpilot. Consumer Engagement: Implement solutions to increase consumer awareness, engagement and retention both on the platform and off-platform with the Trustpilot brand also seen by millions of consumers across search, businesses websites and in marketing assets. Global Growth: Collaborate with legal, commercial and marketing teams to understand emerging consumer trends, behaviour and needs across both new and existing markets. Lead efforts to adapt and localize consumer experiences features, ensuring that Trustpilot meets the diverse needs of users worldwide. Identify opportunities for growth by aligning Consumer innovations with market demands, particularly focusing on expanding Trustpilot's presence and impact. Team Leadership: Manage and mentor a team of three Product Managers committed to Consumer product development - promoting a culture of innovation, collaboration, and accountability. Provide leadership and guidance to ensure the team is focused on delivering impactful product solutions that address consumer challenges. Equip the team with the tools, knowledge, and support needed to excel in their roles and contribute to Trustpilot's mission. Data-Driven Choices: Utilize metrics, user feedback, and security incident data to guide product development decisions. Establish key performance indicators (KPIs) to measure growth against strategic priorities and continuously refine our product offerings based on data-driven insights. Lead efforts to incorporate analytics and research into the product development process to inform strategy and implementation. Stakeholder Engagement: Work closely with other department leaders, including Engineering, Data Science, Marketing, Legal, and Policy to ensure consumer product strategies align with company goals, regulatory requirements, and industry best practices. Represent Trustpilot's consumer product vision in external forums, with key partners and industry stakeholders. Who you are: Proven Product Leadership experience working in a leadership role developing teams, with a significant focus on consumer products in a technology-focused company. Strategic Thinker with the ability to develop, influence and deliver a comprehensive consumer strategy with executive leadership. Ability to anticipate future trends and challenges in the Trust & Safety domain and craft proactive strategies. Consumer-Centric with a deep understanding of consumer needs and behaviours in the context of buying decisions online. Experience in designing and implementing user-centric solutions that enhance safety without compromising the user experience. Familiarity with techniques to engage and drive B2B2C flywheels is highly advantageous. Collaborative Mindset with advanced interpersonal and communication skills, coupled with high emotional intelligence, enabling effective collaboration and leadership across teams within the organization. Demonstrates the ability to understand and evaluate emotions, creating a positive work environment and leading through influence with understanding and adaptability. Proven analytical and problem-solving skills, with previous experience using data to inform product strategy and decisions. An expert in monitoring trends, user feedback, and performance metrics to continuously improve product offerings. Bachelor's degree in Computer Science, Engineering, Information Technology, Business Administration, or a related field. A Master's degree, MBA, or equivalent advanced degree is highly preferred, reflecting a strong foundation in both technical and business aspects of product management. What's in it for you: A range of flexible working options to dedicate time to what matters to you. Competitive compensation package + bonus. 25 days holiday per year, increasing to 28 days after 2 years of employment. Two (paid) volunteering days a year to spend your time giving back to the causes that matter to you and your community. Rich learning and development opportunities are supported through the Trustpilot Academy, LinkedIn Learning, and Blinkist. Pension and life insurance. Health cash plan, online GP, 24/7, Employee Assistance Plan. Full access to Headspace, a popular mindfulness app to promote positive mental health. Paid parental leave. Season ticket loan and a cycle-to-work scheme. Central office location complete with table tennis, a gaming corner, coffee bars and all the snacks and refreshments you can ask for. Regular opportunities to connect and get to know your fellow Trusties, including company-wide celebrations and events, ERG activities, and team socials. Access to over 4,000 deals and discounts on things like travel, electronics, fashion, fitness, cinema discounts, and more. Independent financial advice and free standard professional mortgage broker advice. Still not sure? We want to be a part of creating a more diverse, equitable, and inclusive world of work for all. We're excited to hear about your experiences along with how you will contribute to our working culture. Even if you don't feel you meet all the requirements, we'd still really like to hear from you! About us: Trustpilot began in 2007 with a simple yet powerful idea that is more relevant today than ever - to be the universal symbol of trust, bringing consumers and businesses together through reviews. Trustpilot is open, independent, and impartial - we help consumers make the right choices and businesses to build trust, grow and improve. Today, we have more than 300 million reviews and 67 million monthly active users across the globe, with 127 billion annual Trustpilot brand impressions, and the numbers keep growing. We have more than 900 employees and we're headquartered in Copenhagen, with operations in Amsterdam, Denver, Edinburgh, Hamburg, London, Melbourne, Milan and New York. We're driven by connection. It's at the heart of what we do. Our culture keeps things fresh it's built on the relationships we create. We talk, we laugh, we collaborate and we respect each other. We work across borders and cultures to be the universal symbol of trust in an ever-changing world. With vibrant office locations worldwide and over 50 nationalities, we're proud to be an equal opportunity workplace with diverse perspectives and ideas. Our purpose to help people and businesses help each other is a tall order, but we keep it real. We're a great bunch of humans, doing awesome stuff, without fuss or pretense. A successful Trustpilot future is driven by you we give you the autonomy to shape a career you can be proud of. If you're ready to grow, let's go.
Feb 05, 2025
Full time
Our vision is to be the universal symbol of trust, bringing consumers and businesses together through reviews. We are well on our way - but there's still an exciting journey ahead. Join us at the heart of trust. As the Director of Product, Consumer, you will be at the forefront of guiding consumers to make the right choice with Trustpilot. The consumer product teams focus on aiding people to discover businesses they can trust and share their experience with the millions of other consumers looking to make more confident choices. You will lead a dedicated team of Product Managers in developing innovative product solutions that help consumers discover, choose and share experience with businesses. Your strategic vision and leadership will have an integral part in shaping Trustpilot's approach to evolving our consumer platform to bring the most relevant reviews to users throughout their buying experience. What you'll be doing: Strategic Leadership: Develop and implement a comprehensive 3-year product strategy that aligns with Trustpilot's vision of becoming the universal symbol of trust. Lead the consumer's product team to innovate - helping consumers discover businesses they can trust and share their experience with millions of consumers who rely on Trustpilot. Consumer Engagement: Implement solutions to increase consumer awareness, engagement and retention both on the platform and off-platform with the Trustpilot brand also seen by millions of consumers across search, businesses websites and in marketing assets. Global Growth: Collaborate with legal, commercial and marketing teams to understand emerging consumer trends, behaviour and needs across both new and existing markets. Lead efforts to adapt and localize consumer experiences features, ensuring that Trustpilot meets the diverse needs of users worldwide. Identify opportunities for growth by aligning Consumer innovations with market demands, particularly focusing on expanding Trustpilot's presence and impact. Team Leadership: Manage and mentor a team of three Product Managers committed to Consumer product development - promoting a culture of innovation, collaboration, and accountability. Provide leadership and guidance to ensure the team is focused on delivering impactful product solutions that address consumer challenges. Equip the team with the tools, knowledge, and support needed to excel in their roles and contribute to Trustpilot's mission. Data-Driven Choices: Utilize metrics, user feedback, and security incident data to guide product development decisions. Establish key performance indicators (KPIs) to measure growth against strategic priorities and continuously refine our product offerings based on data-driven insights. Lead efforts to incorporate analytics and research into the product development process to inform strategy and implementation. Stakeholder Engagement: Work closely with other department leaders, including Engineering, Data Science, Marketing, Legal, and Policy to ensure consumer product strategies align with company goals, regulatory requirements, and industry best practices. Represent Trustpilot's consumer product vision in external forums, with key partners and industry stakeholders. Who you are: Proven Product Leadership experience working in a leadership role developing teams, with a significant focus on consumer products in a technology-focused company. Strategic Thinker with the ability to develop, influence and deliver a comprehensive consumer strategy with executive leadership. Ability to anticipate future trends and challenges in the Trust & Safety domain and craft proactive strategies. Consumer-Centric with a deep understanding of consumer needs and behaviours in the context of buying decisions online. Experience in designing and implementing user-centric solutions that enhance safety without compromising the user experience. Familiarity with techniques to engage and drive B2B2C flywheels is highly advantageous. Collaborative Mindset with advanced interpersonal and communication skills, coupled with high emotional intelligence, enabling effective collaboration and leadership across teams within the organization. Demonstrates the ability to understand and evaluate emotions, creating a positive work environment and leading through influence with understanding and adaptability. Proven analytical and problem-solving skills, with previous experience using data to inform product strategy and decisions. An expert in monitoring trends, user feedback, and performance metrics to continuously improve product offerings. Bachelor's degree in Computer Science, Engineering, Information Technology, Business Administration, or a related field. A Master's degree, MBA, or equivalent advanced degree is highly preferred, reflecting a strong foundation in both technical and business aspects of product management. What's in it for you: A range of flexible working options to dedicate time to what matters to you. Competitive compensation package + bonus. 25 days holiday per year, increasing to 28 days after 2 years of employment. Two (paid) volunteering days a year to spend your time giving back to the causes that matter to you and your community. Rich learning and development opportunities are supported through the Trustpilot Academy, LinkedIn Learning, and Blinkist. Pension and life insurance. Health cash plan, online GP, 24/7, Employee Assistance Plan. Full access to Headspace, a popular mindfulness app to promote positive mental health. Paid parental leave. Season ticket loan and a cycle-to-work scheme. Central office location complete with table tennis, a gaming corner, coffee bars and all the snacks and refreshments you can ask for. Regular opportunities to connect and get to know your fellow Trusties, including company-wide celebrations and events, ERG activities, and team socials. Access to over 4,000 deals and discounts on things like travel, electronics, fashion, fitness, cinema discounts, and more. Independent financial advice and free standard professional mortgage broker advice. Still not sure? We want to be a part of creating a more diverse, equitable, and inclusive world of work for all. We're excited to hear about your experiences along with how you will contribute to our working culture. Even if you don't feel you meet all the requirements, we'd still really like to hear from you! About us: Trustpilot began in 2007 with a simple yet powerful idea that is more relevant today than ever - to be the universal symbol of trust, bringing consumers and businesses together through reviews. Trustpilot is open, independent, and impartial - we help consumers make the right choices and businesses to build trust, grow and improve. Today, we have more than 300 million reviews and 67 million monthly active users across the globe, with 127 billion annual Trustpilot brand impressions, and the numbers keep growing. We have more than 900 employees and we're headquartered in Copenhagen, with operations in Amsterdam, Denver, Edinburgh, Hamburg, London, Melbourne, Milan and New York. We're driven by connection. It's at the heart of what we do. Our culture keeps things fresh it's built on the relationships we create. We talk, we laugh, we collaborate and we respect each other. We work across borders and cultures to be the universal symbol of trust in an ever-changing world. With vibrant office locations worldwide and over 50 nationalities, we're proud to be an equal opportunity workplace with diverse perspectives and ideas. Our purpose to help people and businesses help each other is a tall order, but we keep it real. We're a great bunch of humans, doing awesome stuff, without fuss or pretense. A successful Trustpilot future is driven by you we give you the autonomy to shape a career you can be proud of. If you're ready to grow, let's go.