Yext
Yext (NYSE: YEXT) is the leading digital presence platform for multi-location brands, with thousands of customers worldwide. With one central platform, brands can seamlessly deliver consistent, accurate, and engaging experiences and meaningfully connect with customers anywhere in the digital world. Our AI and machine learning technology powers the knowledge behind every customer engagement, which is only possible through our team of innovators and enthusiastic collaborators. Join us and experience firsthand why we are consistently recognized as a 'Best Place to Work' globally by industry leaders such as Built In, Fortune, and Great Place To Work! Yext is looking for a hard-working and dynamic Business Development Representative (BDR) to join our business development team! In this role, you will have the opportunity to directly impact the growth of our business by accelerating pipeline growth. This role requires self-motivation, a high degree of curiosity, an interest in learning, resiliency, persistence, and a results-driven mentality. What You'll Do Drive customer engagement via follow up on inbound qualified leads and with outbound prospecting as needed Use tools such as LinkedIn Navigator, ZoomInfo, 6Sense, and various other resources to research and identify potential prospects within assigned area Use provided tools, materials and playbooks to generate and conduct first meetings with prospects through calling, emailing, social selling, and invitations to various events and tradeshows Conduct early opportunity qualification to determine decision makers, champion, budget, business need and timeline Build compelling and tailored messaging to discover difficulties, educate prospects about Yext and our solutions, identify opportunities, and generate interest Effectively communicate the value of Yext's services and solutions to prospects Collaborate with a cross-functional team of Marketing Campaign Managers, Account Executives, Sales Engineers, Client Success Managers, and other stakeholders Maintain meticulous notes and tracking of accounts and engagement, using tools such as Salesforce and Outreach.io Deliver qualified opportunities to the account team for additional qualification and follow up Meet assigned Service Level Agreements (SLAs) for lead acceptance and lead follow up Consistently achieve assigned goals for opportunity creation, pipeline, and opportunity conversion What You Have The ideal candidate will have a desire to build a career in Sales 1+ year in a sales development/business development function or relevant work experience Ability to work in a fast-paced, ambiguous, and constantly evolving environment Excellent verbal and written communication skills A customer-focused approach - you thrive on solving customer problems Outstanding ability to prioritize work and tasks; attention to detail and excellent follow-through Intellectual curiosity and a high propensity for self-development and learning The ability to self-motivate - the BDR role can be unstructured. Your success will be dependent on your ability to hold yourself accountable to getting the job done. A positive attitude and high degree of persistence and tenacity Pay ranges at Yext are established based on an analysis of salaries for positions with a similar level of accountability and impact in the relevant labor market. Salary levels are expected to change to reflect an employee's job performance (results and impact) over time. Salaries at the time of hire are typically offered in the lower to middle of the above-referenced range in order to provide the opportunity to reflect performance-based increases over time. In addition to base salaries, employees at Yext are typically eligible for a comprehensive package of benefits including medical, dental and vision benefits; life insurance; short term and long-term disability; 401(k) retirement plan; and vacation and sick leave. Successful candidates may also be eligible for equity (stock) based compensation and/or variable pay programs based on performance relative to goals and targets. Annual Base Pay Range $50,000 - $65,000 USD Yext is committed to building an inclusive and diverse culture where every person is seen, heard, and valued. We believe in equal employment opportunity and welcome employees and applicants of all races, colors, ethnicities, religions, creeds, national origins, ancestries, genetics, sexes, pregnancy or childbirth, sexual orientations, genders (including gender identity or nonbinary or nonconformity and/or status as a trans individual), ages, physical or mental disabilities, citizenships, marital, parental and/or familial status, past, current or prospective service in the uniformed services, or any characteristic protected under applicable law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. It is Yext's policy to provide reasonable accommodations to people with disabilities as required by law. If you have a disability that requires an accommodation in completing this application, interviewing, or participating in the employee selection process, please complete this form . Apply for this job indicates a required field First Name Last Name Email Phone Resume/CV Enter manually Accepted file types: pdf, doc, docx, txt, rtf Enter manually Accepted file types: pdf, doc, docx, txt, rtf How did you hear about this job? Select Have you been employed by Yext in the past? Select LinkedIn Profile Website Desired salary Are you legally authorized to work in the United States? Select Will you now or in the future require sponsorship for employment visa status (e.g. H-1B visa status)? Select Prospective Talent and Job Applicant Privacy Notice Confirm When you apply to a job on this site, any personal data you provide, or which is collected as part of this process, will be processed by the Yext company you have applied to ("Controller") in order to manage its recruitment and hiring related activities. Under European data protection laws, your rights may include the right to access, port, erase, restrict, rectify or object to the processing of your personal data or where we rely on consent, the right to withdraw that consent. More details about our processing and your rights are set out in our Job Applicant Privacy Notice . California Privacy Rights Notice for Job Applicants Under the California Privacy Rights Act ("CPRA"), Yext is required to inform California residents who are our job applicants or prospective talent (together, "job applicants") about the personal information we collect about you and the rights available to you. This notice contains disclosures required by the CPRA and applies only to personal information that is subject to the CPRA. Voluntary Self-Identification For government reporting purposes, we ask candidates to respond to the below self-identification survey.Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiringprocess or thereafter. Any information that you do provide will be recorded and maintained in aconfidential file. As set forth in Yext's Equal Employment Opportunity policy,we do not discriminate on the basis of any protected group status under any applicable law. If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection.As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measurethe effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categoriesis as follows: A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability. A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service. An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense. An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985. Select Voluntary Self-Identification of Disability Form CC-305 Page 1 of 1 OMB Control Number Expires 04/30/2026 Voluntary Self-Identification of Disability Form CC-305 Page 1 of 1 OMB Control Number Expires 04/30/2026 Why are you being asked to complete this form? We are a federal contractor or subcontractor. The law requires us to provide equal employment opportunity to qualified people with disabilities . click apply for full job details
Yext (NYSE: YEXT) is the leading digital presence platform for multi-location brands, with thousands of customers worldwide. With one central platform, brands can seamlessly deliver consistent, accurate, and engaging experiences and meaningfully connect with customers anywhere in the digital world. Our AI and machine learning technology powers the knowledge behind every customer engagement, which is only possible through our team of innovators and enthusiastic collaborators. Join us and experience firsthand why we are consistently recognized as a 'Best Place to Work' globally by industry leaders such as Built In, Fortune, and Great Place To Work! Yext is looking for a hard-working and dynamic Business Development Representative (BDR) to join our business development team! In this role, you will have the opportunity to directly impact the growth of our business by accelerating pipeline growth. This role requires self-motivation, a high degree of curiosity, an interest in learning, resiliency, persistence, and a results-driven mentality. What You'll Do Drive customer engagement via follow up on inbound qualified leads and with outbound prospecting as needed Use tools such as LinkedIn Navigator, ZoomInfo, 6Sense, and various other resources to research and identify potential prospects within assigned area Use provided tools, materials and playbooks to generate and conduct first meetings with prospects through calling, emailing, social selling, and invitations to various events and tradeshows Conduct early opportunity qualification to determine decision makers, champion, budget, business need and timeline Build compelling and tailored messaging to discover difficulties, educate prospects about Yext and our solutions, identify opportunities, and generate interest Effectively communicate the value of Yext's services and solutions to prospects Collaborate with a cross-functional team of Marketing Campaign Managers, Account Executives, Sales Engineers, Client Success Managers, and other stakeholders Maintain meticulous notes and tracking of accounts and engagement, using tools such as Salesforce and Outreach.io Deliver qualified opportunities to the account team for additional qualification and follow up Meet assigned Service Level Agreements (SLAs) for lead acceptance and lead follow up Consistently achieve assigned goals for opportunity creation, pipeline, and opportunity conversion What You Have The ideal candidate will have a desire to build a career in Sales 1+ year in a sales development/business development function or relevant work experience Ability to work in a fast-paced, ambiguous, and constantly evolving environment Excellent verbal and written communication skills A customer-focused approach - you thrive on solving customer problems Outstanding ability to prioritize work and tasks; attention to detail and excellent follow-through Intellectual curiosity and a high propensity for self-development and learning The ability to self-motivate - the BDR role can be unstructured. Your success will be dependent on your ability to hold yourself accountable to getting the job done. A positive attitude and high degree of persistence and tenacity Pay ranges at Yext are established based on an analysis of salaries for positions with a similar level of accountability and impact in the relevant labor market. Salary levels are expected to change to reflect an employee's job performance (results and impact) over time. Salaries at the time of hire are typically offered in the lower to middle of the above-referenced range in order to provide the opportunity to reflect performance-based increases over time. In addition to base salaries, employees at Yext are typically eligible for a comprehensive package of benefits including medical, dental and vision benefits; life insurance; short term and long-term disability; 401(k) retirement plan; and vacation and sick leave. Successful candidates may also be eligible for equity (stock) based compensation and/or variable pay programs based on performance relative to goals and targets. Annual Base Pay Range $50,000 - $65,000 USD Yext is committed to building an inclusive and diverse culture where every person is seen, heard, and valued. We believe in equal employment opportunity and welcome employees and applicants of all races, colors, ethnicities, religions, creeds, national origins, ancestries, genetics, sexes, pregnancy or childbirth, sexual orientations, genders (including gender identity or nonbinary or nonconformity and/or status as a trans individual), ages, physical or mental disabilities, citizenships, marital, parental and/or familial status, past, current or prospective service in the uniformed services, or any characteristic protected under applicable law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. It is Yext's policy to provide reasonable accommodations to people with disabilities as required by law. If you have a disability that requires an accommodation in completing this application, interviewing, or participating in the employee selection process, please complete this form . Apply for this job indicates a required field First Name Last Name Email Phone Resume/CV Enter manually Accepted file types: pdf, doc, docx, txt, rtf Enter manually Accepted file types: pdf, doc, docx, txt, rtf How did you hear about this job? Select Have you been employed by Yext in the past? Select LinkedIn Profile Website Desired salary Are you legally authorized to work in the United States? Select Will you now or in the future require sponsorship for employment visa status (e.g. H-1B visa status)? Select Prospective Talent and Job Applicant Privacy Notice Confirm When you apply to a job on this site, any personal data you provide, or which is collected as part of this process, will be processed by the Yext company you have applied to ("Controller") in order to manage its recruitment and hiring related activities. Under European data protection laws, your rights may include the right to access, port, erase, restrict, rectify or object to the processing of your personal data or where we rely on consent, the right to withdraw that consent. More details about our processing and your rights are set out in our Job Applicant Privacy Notice . California Privacy Rights Notice for Job Applicants Under the California Privacy Rights Act ("CPRA"), Yext is required to inform California residents who are our job applicants or prospective talent (together, "job applicants") about the personal information we collect about you and the rights available to you. This notice contains disclosures required by the CPRA and applies only to personal information that is subject to the CPRA. Voluntary Self-Identification For government reporting purposes, we ask candidates to respond to the below self-identification survey.Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiringprocess or thereafter. Any information that you do provide will be recorded and maintained in aconfidential file. As set forth in Yext's Equal Employment Opportunity policy,we do not discriminate on the basis of any protected group status under any applicable law. If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection.As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measurethe effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categoriesis as follows: A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability. A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service. An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense. An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985. Select Voluntary Self-Identification of Disability Form CC-305 Page 1 of 1 OMB Control Number Expires 04/30/2026 Voluntary Self-Identification of Disability Form CC-305 Page 1 of 1 OMB Control Number Expires 04/30/2026 Why are you being asked to complete this form? We are a federal contractor or subcontractor. The law requires us to provide equal employment opportunity to qualified people with disabilities . click apply for full job details
Yext
Associate Platform Consultant (Bilingual - English/German) London, UK Yext (NYSE: YEXT) is the leading digital presence platform for multi-location brands, with thousands of customers worldwide. With one central platform, brands can seamlessly deliver consistent, accurate, and engaging experiences and meaningfully connect with customers anywhere in the digital world. Our AI and machine learning technology powers the knowledge behind every customer engagement, which is only possible through our team of innovators and enthusiastic collaborators. Join us and experience firsthand why we are consistently recognized as a 'Best Place to Work' globally by industry leaders such as Built In, Fortune, and Great Place To Work! Yext is looking for a detail-oriented, proactive, and technically adept Associate Platform Consultant to join our dynamic Services team. In this role, you will serve as a Yext product expert, working closely with clients to configure the platform, manage data, and deliver exceptional solutions. As a customer-facing team member, you will play a key role in executing implementation tasks, managing project deliverables, and ensuring effective communication with both clients and internal stakeholders throughout the project lifecycle. What you'll do Facilitate and manage the completion of implementations and/or ad hoc enhancement and maintenance requests/projects for assigned client accounts. Work directly with the customer via meetings and email communications to identify goals and requirements for assigned projects. Configure the Yext environment (Content, Pages, Listings, Search etc.) to meet customer requirements. Manage & prioritize multiple inbound client configuration or data management requests and drive to completion. Interpret client and other stakeholder requests, and effectively communicate these requests to other internal teams as necessary, using appropriate tools and methods to tailor communication to stakeholders as needed. Confirm resolution of the request. Create business requirements documents outlining client business rules, requirements, and customizations and ensure accurate configuration of the platform. Document client business rules, requirements, and customizations and ensure accurate configuration of the platform. Partner closely with the broader account team to ensure we are exceeding client expectations, working cross-functionally with success managers, sales, delivery managers, platform consultants, engineers, and designers to achieve success. Analyze and import customer data, and provide quality assurance over the information and content loaded into the Yext Platform. Test new features and workflows in product releases for a client's configuration, apply new features for client book of business and provide feedback to product management. Contribute to internal resources and process improvements. Provide Search Engine Optimization (SEO), data modeling, integration best practices and optimization guidance throughout engagements to drive customer return on investment. Provide status updates on your work and communicate potential risks and opportunities to clients and the account team. What you have High school diploma, GED or equivalent. 2-4 years of experience in Software Implementation, Consulting, or similar client-facing roles. Strong English, both written and verbal communication. Proficient in data analysis and manipulation with Excel or equivalent. Effective interpersonal skills; along with strong ability to communicate complex problems. Strong work ethic with the ability to work in a fast-paced and dynamic environment. Determination and perseverance when faced with challenges. Ability to thrive in a cross-functional team environment. Takes pride in providing a high level of service and delivering consistent performance. Interest in technology. Energized by completing items on a huge to-do list. Self-directed worker with excellent time management skills. Basic understanding of relational databases and SQL. BA/BS degree in any subject area, or similar college level education or work experience preferred but not required.
Associate Platform Consultant (Bilingual - English/German) London, UK Yext (NYSE: YEXT) is the leading digital presence platform for multi-location brands, with thousands of customers worldwide. With one central platform, brands can seamlessly deliver consistent, accurate, and engaging experiences and meaningfully connect with customers anywhere in the digital world. Our AI and machine learning technology powers the knowledge behind every customer engagement, which is only possible through our team of innovators and enthusiastic collaborators. Join us and experience firsthand why we are consistently recognized as a 'Best Place to Work' globally by industry leaders such as Built In, Fortune, and Great Place To Work! Yext is looking for a detail-oriented, proactive, and technically adept Associate Platform Consultant to join our dynamic Services team. In this role, you will serve as a Yext product expert, working closely with clients to configure the platform, manage data, and deliver exceptional solutions. As a customer-facing team member, you will play a key role in executing implementation tasks, managing project deliverables, and ensuring effective communication with both clients and internal stakeholders throughout the project lifecycle. What you'll do Facilitate and manage the completion of implementations and/or ad hoc enhancement and maintenance requests/projects for assigned client accounts. Work directly with the customer via meetings and email communications to identify goals and requirements for assigned projects. Configure the Yext environment (Content, Pages, Listings, Search etc.) to meet customer requirements. Manage & prioritize multiple inbound client configuration or data management requests and drive to completion. Interpret client and other stakeholder requests, and effectively communicate these requests to other internal teams as necessary, using appropriate tools and methods to tailor communication to stakeholders as needed. Confirm resolution of the request. Create business requirements documents outlining client business rules, requirements, and customizations and ensure accurate configuration of the platform. Document client business rules, requirements, and customizations and ensure accurate configuration of the platform. Partner closely with the broader account team to ensure we are exceeding client expectations, working cross-functionally with success managers, sales, delivery managers, platform consultants, engineers, and designers to achieve success. Analyze and import customer data, and provide quality assurance over the information and content loaded into the Yext Platform. Test new features and workflows in product releases for a client's configuration, apply new features for client book of business and provide feedback to product management. Contribute to internal resources and process improvements. Provide Search Engine Optimization (SEO), data modeling, integration best practices and optimization guidance throughout engagements to drive customer return on investment. Provide status updates on your work and communicate potential risks and opportunities to clients and the account team. What you have High school diploma, GED or equivalent. 2-4 years of experience in Software Implementation, Consulting, or similar client-facing roles. Strong English, both written and verbal communication. Proficient in data analysis and manipulation with Excel or equivalent. Effective interpersonal skills; along with strong ability to communicate complex problems. Strong work ethic with the ability to work in a fast-paced and dynamic environment. Determination and perseverance when faced with challenges. Ability to thrive in a cross-functional team environment. Takes pride in providing a high level of service and delivering consistent performance. Interest in technology. Energized by completing items on a huge to-do list. Self-directed worker with excellent time management skills. Basic understanding of relational databases and SQL. BA/BS degree in any subject area, or similar college level education or work experience preferred but not required.