Infosys Limited

Role Senior Technology Architect/SAP ABAP, EWM Architect Technology SAP EWM, ABAP S/4 Hana Location London, UK Job Description Senior Technology Architect will interface with key stakeholders and apply technical proficiency across the Software Development Life Cycle, including requirements elicitation, application architecture definition, design, and creation of high quality design artifacts. The role involves technical feasibility analysis and delivery of client solutions, collaboration with offshore/onshore teams, and continuous contribution to a learning, teamwork driven environment. Responsibilities Interface with stakeholders to elicit requirements and provide architectural guidance. Define application architecture and design, producing high quality design artifacts. Conduct technical feasibility assessments and propose efficient solutions. Collaborate closely with offshore/onshore team members throughout SDLC. Participate in a culture of learning, teamwork, and continuous improvement. Essential Skills & Competencies Hands on experience with S/4 HANA EWM (latest releases). Basic warehouse management processes knowledge. EWM RF customizing and development. Interface, develop, configure and AIF (monitoring and error handling). EWM monitor usage. PPF development experience. Label printing. EWM enhancements. Experience with Eclipse and ADLC tool. ABAP S/4 HANA expertise including Workflows, AMDP, CDS, BOPF, BRF+. Knowledge of REST, SOAP, OData, SAP AIF, in app extensibility, and Adobe forms. Extensive ABAP/4 programming (ALV, interactive, classical reports, OSS notes, smart forms, menu painter, user exits, BADI, RFC, dialog programming, data dictionary). ABAP planning, design, development, implementation, testing for scripts, custom reports, user enhancements, dialog programming, Z tables, match codes. Support for customizing Fiori apps. Proficiency with ABAP runtime analysis tools (SE30), SQL trace (ST05), system dump analysis (ST22), performance tuning, troubleshooting, and capacity planning. Preferred Experience in life science domain. High level SAP S/4 EWM technical knowledge and roadmap awareness. Experience working in pharmaceutical vertical. Multilingual proficiency; English required. Personal Qualities High analytical skills. Initiative and flexibility. Customer orientation. Quality awareness. Excellent verbal and written communication skills. Equal Opportunity Employer Infosys is a proud equal opportunity employer.

Infosys Limited is seeking a Senior Technology Architect / SAP ABAP, EWM Architect in London. The successful candidate will interface with key stakeholders, enhance application architecture, and contribute to high-quality design artifacts. Essential skills include hands-on experience with S/4 HANA EWM and ABAP expertise. Candidates should possess strong analytical and communication skills, along with a customer-oriented mindset. Infosys promotes a teamwork-driven environment and is an equal opportunity employer.

Role Principal Consultant/SAP QM S/4 HANA Consultant Technology SAP QM, EWM S/4 HANA Location London, UK Roles and Responsibilities In the role of a Principal Consultant, you will anchor the engagement effort for assignments, all the way from business process consulting and problem definition to solution design, development and deployment. You will be pivotal to problem definition and discovery of the overall solution and guide teams on project processes, deliverables. As a thought leader in your domain, you will be the key advisor to architecture and design reviews. You will anchor business pursuit initiatives, client training, in-house capability building. You will have the opportunity to shape value-adding consulting solutions that enable our clients to meet the changing needs of the global landscape. Skills / Competencies - Essential SAP experience with strong expertise in SAP QM (S/4HANA preferred) Deep functional knowledge of inspection processing, batch management, quality notifications, and QM reporting Proven experience in end-to-end QM implementations and global rollouts Strong experience in global template governance and standardization Expertise in defining WRICEF objects and functional specifications Lead end-to-end design, configuration, and rollout of SAP S/4HANA QM processes including inspection planning, results recording, usage decision, and notifications Configure and optimize QM transactions (QA11, QA12, QA32, QA33) including selection screens, ALV layouts, and table controls Govern global QM template objects (quality score procedures, usage decision, follow-up actions, inventory postings, code groups) ensuring adherence to naming standards and rollout guidelines Design and manage batch-related quality processes including Quality Batch Status, expired batches, and alignment with stock types via enhancements and background jobs Define WRICEF requirements and provide functional specifications for QM developments (e.g., batch automation, job notifications, inspection lot controls) Drive data quality initiatives by identifying inconsistencies, defining validation logic, and enabling controlled correction/deletion mechanisms Define and validate QM reporting requirements (e.g., chain-of-custody tracking, event-based reporting with timestamps, user, and movement data) Define Fiori app requirements and ensure usability, performance, and adoption through optimized selection criteria Collaborate with security teams to ensure role-based access and resolve authorization issues Ensure compliance with global template standards (e.g., ASPIRE) and seamless integration with MM, PP, and SD Preferred Experience in Life science domain. SAP S/4 EWM technical knowhow - high level and roadmap knowledge Previous experience for working in Pharmaceutical vertical Multilingual proficiency but English is MUST Experience in regulated industries (e.g., pharma, life sciences) Exposure to LIMS or external quality systems Familiarity with SAP Fiori apps and UX design principles Knowledge of audit, compliance, and data governance frameworks Additional Skills Strong documentation skills: BBP, Functional Design Documents, SOPs, Training Material. Analytical and problem-solving mindset with structured defect and issue management. Presales and consulting mindset: Client advisory, value articulation, roadmap definition Familiarity with delivery tools such as Solution Manager, JIRA/ALM, ChaRM. Ability to operate effectively in matrixed, global delivery models. Personal High analytical skills A high degree of initiative and flexibility High customer orientation High quality awareness Excellent verbal and written communication skills Infosys is proud to be an equal opportunity employer.

Principal - Enterprise Applications - SAP S/4HANA - UK Job Responsibilities Generating leads from key clients based on consulting based ideas Co creating next generation business models and processes that give clients a definitive edge or enable cost leadership Synthesizing end to end processes across planning, sales, procurement, manufacturing, warehousing, transportation, plant maintenance, and customer service Building solution roadmaps for customers' transformation journeys based on SAP best practices and solutions across SAP S/4HANA, SaaS Line of Business solutions, and other products such as SFDC Identifying opportunities for digitization and automation leveraging AI, blockchain, IoT, RPA, and other levers Participating in assessments, due diligences, and transformation workshops Guiding and supporting customers to build a business case for transformation initiatives Driving engagement directly with the business on the customer side and speaking their language Realizing business blueprints, proof of conception, transformation plans, change impacts, and learning content Moderating large workshops across business domains such as procurement, manufacturing, and finance and guiding clients to build a solution vision and identify requirements, gaps, and roadblocks Delivering S/4HANA minimum viable products, templates, complete products, and pilots in the assigned area Obtaining buy ins and acceptance from the business on delivered products Participating in product roadmap discussions with partners such as SAP and Microsoft to deliver joint synergy and value Providing an independent point of view to the customer based on experience and product roadmaps from SAP and other software vendors You will lead a team of experts, mentoring staff and providing solution reviews, transparent feedback, and reliable support for estimates or plans. As the face of Infosys to business stakeholders, you will bring best practices, convey process data and metrics, showcase multiple solution options, demonstrate value, and deliver harmonized or optimized solutions. Required Qualifications Experience with the entire SAP product portfolio and SAP consulting Deep functional (e.g., Finance, Manufacturing, Logistics, Sales) or technical (e.g., ABAP, UI5, Integration, Security, Basis) skills in one or two SAP ERP modules IT architecture knowledge, including SAP architecture Business acumen across multiple industry segments, value chain, and financial health, with appreciation of future trends C level interaction and stakeholder engagement at both executive and middle management levels Experience in IT enabled transformation and operations Hands on SAP consulting experience of at least 14 years, focused on an industry segment or skill set Minimum five end to end projects in new SAP offerings Architect or lead role experience in projects Experience with at least two project types: greenfield, brownfield, or hybrid Transformation preparation or Phase 0 experience Proficiency with SAP toolchain as a user or administrator Valid SAP certification in relevant skills Excellent client presentability and interpersonal skills, able to interact from C level executives to SAP super users Solution proposal building and effort estimation skills Multitasking flexibility, team spirit, and a winning attitude Preferred Skills Exposure to multiple modules and skill areas within the SAP product portfolio Experience with SAP Sales and hands on service delivery responsibilities Prior business domain experience before IT experience External publications in the public domain on industry or skill areas Additional exposure to other tech stacks beyond SAP (e.g., SFDC, Microsoft) Personal Skills Strong analytical ability combined with lateral thinking and connection of dots High degree of pro activeness and leadership Passion for being customer focused and establishing long term relationships Intense drive for excellence and quality Excellent written and verbal communication skills Infosys is proud to be an equal opportunity employer.

Infosys Limited is seeking a Principal for Enterprise Applications specializing in SAP S/4HANA in the Greater London area. In this role, you'll lead a team to generate key client leads, co-create innovative business models, and deliver S/4HANA solutions effectively. The ideal candidate should possess 14+ years of SAP consulting experience with solid engagement at C-level. You will drive transformations, mentor staff, and support business stakeholders while leveraging best practices and SAP capabilities.

Lead Consultant-Oracle HCM Fusion Absence & Payroll-UK Role - Lead Consultant Technology - Oracle HCM Fusion Absence & Payroll Location - UK Business Unit - ORC Compensation - Competitive (including bonus) Job Description We're looking for an Oracle Fusion HCM Absence & Payroll Consultant to implement and support Core HR, UK Payroll and Absence modules for UK public sector clients. You'll need to have expert knowledge on Core HR, UK Payroll and Absence modules process, guiding projects through the SDLC and translating complex solutions for diverse audiences. Your role As an Oracle Fusion HCM Lead, you'll be instrumental in providing impactful solutions to our clients. Your focus will be on the implementation and ongoing support of Oracle Fusion HCM modules, specifically Core HR, UK Payroll and Absence modules for the UK public sector. You'll also need to lead client engagements, discussing integrations, data migrations, and reporting across relevant modules. A key part of your role is translating complex technical solutions into clear insights for diverse audiences, from technical teams to senior management. You'll guide projects through the Software Development Life Cycle (SDLC), ensuring smooth delivery and top system performance. Responsibilities: Lead and execute the implementation of Oracle Fusion HCM, specifically on Core HR, UK Payroll and Absence modules for UK clients. Apply hands-on experience in Core HR, Payroll and Performance , particularly within the UK Public sector. Conduct System Integration Testing, support User Acceptance testing and Payroll Parallel Reconciliation (PPR) and support hyper care Utilize extensive knowledge of HCM technical tools, including HCM Data Loader (HDL), HCM Extract, BI reporting, Fast Formulas, and Payroll Batch Loader. Effectively discuss complex technology solutions to diverse audiences, including technical, business, and management teams, walkthrough of Business Process Specification documents, Configuration Workbooks, Testing, Change Requests Lead customer discussions pertaining to integrations, data migrations, and reports related to Core HR, Payroll and Performance and other relevant modules. Apply comprehensive knowledge and experience across the full Software Development Life Cycle (SDLC) including Conference Room pilots (CRPs)/Playback sessions, training content preparation and imparting Training Required: Should have a minimum of 12+ years of experience in implementing Oracle Fusion HCM for Core HR, Absence, Payroll and Performance for UK Public Sector clients. Knowledgeable on HCM technical tools including HCM Data loader (HDL), HCM Extract, BI reporting, Fast Formulae, Payroll batch loader. Ability to communicate complex technology solutions to diverse teams namely, technical, business and management teams Ability to lead the discussions with the customer teams for integrations, data migrations and reports related to Core HR, Payroll and Performance and other modules Knowledge and experience with full SDLC lifecycle Preparation of Status reports with RAG, highlighting risks and mitigations and maintaining RAID log Preferred Should be an excellent planner when it comes to perform release planning and other delivery planning. Should have excellent problem-solving skills Responsible for Coaching and mentoring team members with experience of managing 5+ team members Experience with Lean / Agile development methodologies Personal Besides the professional qualifications of the candidates, we place great importance in addition to various forms personality profile. These include: High analytical skills High customer orientation High quality awareness About Us Infosys is a global leader in next-generation digital services and consulting. We enable clients in 59 countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer clients, in 59 countries, as they navigate their digital transformation powered by cloud and AI. We enable them with an AI-first core, empower the business with agile digital at scale and drive continuous improvement with always-on learning through the transfer of digital skills, expertise, and ideas from our innovation ecosystem. We are deeply committed to being a well-governed, environmentally sustainable organization where diverse talent thrives in an inclusive workplace.

Infosys Limited is seeking an Oracle Fusion HCM Lead Consultant to implement and support Core HR, UK Payroll and Absence modules for UK public sector clients. You will need expert knowledge of Core HR, UK Payroll, and Absence processes, guiding projects through the SDLC and translating complex solutions for diverse audiences. Your role involves leading client engagements, discussing integrations and data migrations, and ensuring delivery with high system performance across Oracle Fusion HCM

Role - Platform Lead / Senior Consultant Technology - Snowflake, Confluent Cloud, CICD, Fivetran, AKS, K8 Location - London, UK Business Unit - DNAINS Compensation - Competitive (including bonus) Job Description We are seeking a highly motivated and technically strong Platform Lead to lead a modern Data & Integration Platform comprising Snowflake, Confluent Kafka, Azure Cloud, Kubernetes, Fivetran, and CI/CD ecosystem. The ideal candidate will combine deep technical expertise with strong delivery and people leadership capabilities to drive platform reliability, operational excellence, governance, automation, observability, and stakeholder management. The role requires hands on expertise in at least two platform technologies, with mandatory expertise in either Snowflake or Confluent Kafka. The individual will lead cross functional teams, mentor technical leads, drive Agile ways of working, and ensure successful delivery of platform services aligned to business objectives. Responsibilities Own end to end platform delivery, operations, governance, and service management. Define and execute platform strategy, roadmap, and modernization initiatives. Drive platform scalability, resilience, automation, and operational maturity. Establish engineering best practices, governance controls, and operating procedures. Serve as the primary escalation point for critical production incidents and service disruptions. Lead planning, execution, and delivery of platform initiatives across multiple technology tracks. Drive Agile ways of working using Scrum, Kanban, and continuous improvement practices. Ensure adherence to SLAs, KPIs, operational metrics, and customer commitments. Proactively manage risks, dependencies, and technical blockers. Drive compliance, security, audit readiness, and cost optimization. Implement effective monitoring, observability, and service management processes. Hands on experience with Snowflake, Kafka, Cloud, DevOps, and Platform engineering. Mentor and guide Snowflake, Kafka, Cloud, DevOps, and Platform engineers. Provide architectural oversight and technical governance across the platform landscape. Drive platform architecture discussions with Leads, Platform Architect & Client. Contribute to solution designs, operational processes, and technical implementation approaches. Build, mentor, and develop a high performing Platform engineering team. Foster a culture of ownership, accountability, collaboration, and continuous learning. Qualifications 7+ years leading Data Platform, Cloud, Integration, or Platform Engineering teams. Proven experience managing large enterprise production environments. Experience working in global Agile delivery environments. Strong stakeholder and client engagement experience. Strong expertise in Snowflake Administration and/or Confluent Kafka Platform. Experience with Azure/AWS/GCP cloud platforms. Good understanding of SCM tool like GitHub and CI/CD pipelines, and automation frameworks. Experience with Kubernetes, containerization, and cloud native platforms. Strong understanding of Data Mesh, Data Governance, Security, and Compliance. Experience in monitoring, observability, and platform operations. Experience in Agile environments and CI/CD practices. Familiarity with SNOW workflows. Exposure to Data.world and Manta. Personal High analytical skills. A high degree of initiative and flexibility. High customer orientation. High quality awareness. Excellent verbal and written communication skills. All aspects of employment at Infosys are based on merit, competence and performance. We are committed to embracing diversity and creating an inclusive environment for all employees. Infosys is proud to be an equal opportunity employer.

Infosys is seeking a Platform Lead / Senior Consultant to drive a modern Data & Integration Platform built on Snowflake, Confluent Kafka, Azure Cloud, Kubernetes, and CI/CD. You will lead cross-functional teams, mentor technical leads, and ensure platform reliability and governance aligned to business objectives. The role requires hands-on expertise in multiple platform technologies with mandatory Snowflake or Confluent Kafka experience, driving Agile delivery and stakeholder management across

Overview The Infrastructure Architect will design, optimize, and manage enterprise IT infrastructure across Compute (AIX/Linux, Windows/VMware), Storage, and Network domains with a strong focus on capacity planning, performance engineering, and operational resilience. The role supports large scale enterprise environments, ensuring high availability, scalability, and performance across all infrastructure layers. Key Responsibilities Infrastructure Architecture & Design - Define and maintain end to end architecture across compute, storage, and network; provide scalable, resilient, and secure platform solutions; and ensure alignment with enterprise standards and configuration management practices. Capacity Planning & Management - Forecast capacity for compute, storage, and network; analyze trends for CPU, memory, storage IO, and network utilization; recommend and implement capacity optimization; collaborate with application, database, and infrastructure teams. Performance Engineering & Optimization - Lead performance analysis and tuning across AIX/Linux/Windows and VMware environments; identify bottlenecks in CPU, memory, disk IO, and network throughput; drive proactive performance improvement initiatives. Compute Platform Leadership - Oversee AIX (POWER, LPAR, PowerVC), Windows Server & Active Directory, and VMware infrastructure lifecycle; support OS monitoring, patching, lifecycle management, VM provisioning, decommissioning, and performance tuning. Storage & Backup Architecture - Design and manage SAN/NAS storage environments; optimize storage performance (IOPS, throughput, latency); lead backup/recovery strategy and disaster recovery alignment. Network Architecture & Integration - Define and review data center networking, routing/switching, and connectivity between compute, storage, and application layers; work closely with network architects for performance troubleshooting. Monitoring, Automation & Reliability - Implement and enhance monitoring solutions for infrastructure health; drive automation for provisioning, capacity reporting, and performance tuning; improve observability across the infrastructure stack. Incident, Problem & Change Management - Lead resolution of complex L2/L3 infrastructure issues; conduct root cause analysis; work within ITIL processes (Incident, Problem, Change). Disaster Recovery & High Availability - Design DR/HA solutions for critical infrastructure; validate DR drills and ensure readiness for failover scenarios. Required Skills & Experience Compute: IBM AIX (LPAR, Power systems, PowerVC), Linux (RHEL), Windows Server & AD. Virtualization: VMware vSphere, ESXi, vCenter, HA, DRS. Storage & Backup: SAN/NAS, replication, backup solutions. Networking: LAN/WAN, routing/switching, DC networking. Monitoring & Tools: Infrastructure monitoring, alerting tools, performance tools. Functional Expertise: Capacity planning & trending, performance analysis & tuning, infrastructure optimization, ITIL process awareness. Experience: 10-15+ years in infrastructure architecture/engineering within large enterprise, multi DC, hybrid environments. Soft Skills: Strong stakeholder management across storage, network, and apps teams; excellent problem solving and analytical skills; ability to lead design discussions and technical governance. Employment Information All aspects of the hiring process and employment at Infosys are based on merit, competence and performance. We are committed to embracing diversity and creating an inclusive environment for all employees. Infosys is proud to be an equal opportunity employer.

Role Practice Lead - Compensation and Benefits Location London, United Kingdom Responsibilities Design compensation structures/models, allowances, salary ranges, long & short term incentive programs, policy formulation across multiple European countries for employees hired locally and expats deputed/seconded to these countries. Budgeting, financial impact analysis and scenario planning to evaluate optimal solutions and implementation plans; focus on digitization for improved program implementation. Provide C&B support for any union/CBA/Worker Council negotiations in the region. Refine market intelligence data to periodically benchmark compensation programs/processes in scope and recommend enhancements to improve their competitiveness. Ensure that compensation practices are in compliance with current legislation. Design and deploy various compensation programs to drive organizational performance through world class governance and employee experience practices. Lead large change/program management initiatives that affect the larger organization and drive business value. Lead key/strategic initiatives within the Practice. Drive the C&B agenda for mergers and acquisitions or other transition deals in the region. Independently resolve escalated compensation issues and recommend optimal solutions for high complexity issues. Develop and report metrics related to effectiveness of managed compensation programs/processes. Engage with internal stakeholders and user groups to gather actionable feedback on programs and recommend design improvements. Develop targeted education programs and communication material on compensation offerings. Manage benefits for the region, including benefits benchmarking, implementation, administration, vendor management and compliance adherence. Manage a team of junior resources supporting the Europe region. Qualifications 9-12 years of experience in core compensation and benefit areas of organizations with multi-country operations and/or consulting experience in total rewards. Strong analytical and quantitative skills with an emphasis on accuracy, and high proficiency in spreadsheets and databases. Attention to detail while understanding larger context to recommend solutions that factor multiple variables. Ability to engage with multiple internal and external stakeholders to realize shared objectives. Capability to take responsibility and operate independently in a fast paced environment. Skills Compensation structure, design and modelling. Executive remuneration. Bonus and incentive plans. Structuring hiring and expat grids. Mergers and acquisitions. Compensation and benefits harmonization. Vendor and stakeholder management. Equal Opportunity Employer Statement All aspects of the hiring process and employment at the Company are based on merit, competence and performance. The Company is an equal opportunity employer.

Infosys Limited is seeking a Practice Lead for Compensation and Benefits in London. This role includes designing compensation structures and managing benefits across multiple countries, ensuring compliance with legislation and performance standards. The ideal candidate will have 9-12 years of relevant experience, strong analytical skills, and the ability to engage with various stakeholders. Join us in driving our compensation strategy for optimal organizational performance.

Senior Consultant - ServiceNow Functional Consultant - Warwick Role - Senior Consultant Technology - ServiceNow Functional Consultant Location - United kingdom, Warwick Key Skills Technical: ServiceNow ITSM, ITIL, process design, functional consulting, requirements analysis, solution design, CMDB, service catalogue, workflow design, user stories, acceptance criteria, UAT, Agile delivery, reporting and stakeholder management. Role - Senior Consultant Technology - ServiceNow Functional Consultant Location - United kingdom, Warwick Key Skills Technical: ServiceNow ITSM, ITIL, process design, functional consulting, requirements analysis, solution design, CMDB, service catalogue, workflow design, user stories, acceptance criteria, UAT, Agile delivery, reporting and stakeholder management. Soft Skill Strong understanding of ITIL processes, ITSM operating models and ServiceNow platform capabilities. Strong analytical, problem-solving and solution design skills. Excellent stakeholder management, facilitation, verbal communication and written communication skills. Experience working across the full project lifecycle from discovery and design through to implementation, adoption and continuous improvement. Experience working with geographically distributed customers and onshore/offshore delivery teams. Ability to work cross-functionally, influence decisions, coordinate across teams and share information to support aligned delivery. Key Responsibilities Lead functional discovery, process design and requirement validation workshops with business stakeholders, product owners and delivery teams. Translate business requirements into scalable ServiceNow functional designs aligned with ITIL, ITSM best practices and platform out-of-the-box capabilities. Define and govern future-state processes, workflows, service catalogue structures, approval models, SLAs and user experience flows. Provide functional direction on process design, solution options, requirement prioritiation and ServiceNow capability fitment. Review and approve functional specifications, user stories, acceptance criteria, process flows and solution design documentation. Act as the functional liaison between business stakeholders, architects, developers, testers and project delivery teams to ensure requirements are clearly understood and implemented. Support backlog refinement, sprint planning, solution walkthroughs, demos, UAT planning, defect triage and business validation activities. Support business readiness, training, change adoption, go-live transition, hypercare and continuous improvement activities. Guide and mentor business analysts and functional team members, providing day-to-day direction and quality assurance across deliverables. Build trusted relationships with senior stakeholders and communicate complex functional concepts clearly to both technical and non-technical audiences. About Us Infosys is a global leader in next-generation digital services and consulting. We enable clients in more than 50 countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem. All aspects of the hiring process and employment at Infosys are based on merit, competence and performance. We are committed to embracing diversity and creating an inclusive environment for all employees. Infosys is proud to be an equal opportunity employer

Infosys Limited is seeking a Senior Consultant - ServiceNow Functional Consultant to drive functional discovery, design and delivery for the Warwick engagement. You will translate business requirements into robust ServiceNow designs, govern future-state processes, and collaborate with cross-functional delivery teams to ensure successful implementation. The role requires deep ITIL/ITSM knowledge, strong analytical and stakeholder management skills, and experience across the full project lifecycle

Infosys Limited is looking for a Principal Consultant/SAP QM S/4 HANA Consultant in London, UK. The role involves anchoring engagements from business process consulting to solution design and deployment. Candidates must have strong expertise in SAP QM with deep functional knowledge of inspection processing and global rollouts. An ability to lead design and configuration of SAP S/4HANA processes is essential, along with strong documentation and analytical skills. This role offers the opportunity to shape consulting solutions for diverse clients.

Infosys Limited is seeking a Principal Consultant in the UK responsible for leading training programs for the Electronic Staff Record (ESR) system. This role includes defining training strategies, managing curriculum, and ensuring effective training delivery to maximize system adoption. The ideal candidate will have experience managing education services in large IT environments and strong knowledge of Oracle systems. The position offers competitive compensation, including bonuses.

Role - Principal Consultant Technology - Education Management Location - UK Business Unit - ORC Compensation - Competitive (including bonus) Overview The Education Manager is responsible for leading the design, development, and delivery of end-to-end training and capability-building services for the Electronic Staff Record (ESR) system. The role ensures that users, payroll teams, HR stakeholders, and technical support teams are effectively trained to maximize system adoption, operational efficiency, and compliance. Responsibilities Training Strategy & Governance Define and execute the ESR training strategy aligned with objectives and service transition plans Establish training governance, standards, and quality assurance processes Ensure compliance with regulatory, audit, and data protection requirements Develop training KPIs, reporting metrics, and continuous improvement mechanisms Curriculum & Content Management Design and maintain comprehensive ESR training curriculum covering: HR & Payroll modules Self-service and manager self-service (ESS/MSS) BACS and finance-related processes Oversee development of training materials: Instructor-led training (ILT) eLearning modules User manuals and quick reference guides Ensure alignment with system releases, enhancements, and patches Training Delivery & Execution Lead delivery of training programs across user groups (clinical, administrative, payroll, HR) Manage internal trainers and third party training providers where applicable Ensure high-quality training delivery for: New system implementations System upgrades and releases Business process changes Support remote and classroom based training models Stakeholder Management Act as primary interface for training related engagements with stakeholders Collaborate with: Service Delivery Managers Functional Leads and SMEs Change and Release Teams Translate business requirements into effective training interventions Performance Monitoring & Reporting Track training effectiveness through: User feedback Adoption metrics Incident reduction trends Identify training gaps and implement corrective actions Continuous Improvement Drive innovation in learning methods (digital learning, simulations, knowledge portals) Introduce best practices in enterprise learning and capability management Align training with ITIL and service management practices Key Skills & Experience Essential Proven experience in managing training or education services in large IT environments Strong knowledge of Oracle E-Business Suite / ESR (HR, Payroll, OLM modules preferred) Experience working with public sector clients Expertise in training lifecycle management (design, delivery, evaluation) Strong stakeholder management and communication skills Experience in transition and knowledge transfer programs Desirable Understanding of BACS/payment processing environments Familiarity with ITIL framework and service management processes Experience in audit compliant training environments Experience with learning management systems (LMS) Preferred Excellent planner for release and delivery planning Excellent problem solving skills Experience coaching and mentoring teams of 5+ members Experience with Lean / Agile development methodologies & ITIL Methodologies Personal High analytical skills High customer orientation High quality awareness All aspects of employment at Infosys are based on merit, competence and performance. We are committed to embracing diversity and creating an inclusive environment for all employees. Infosys is proud to be an equal opportunity employer.

Infosys Limited in the UK is looking for a Principal Consultant who will act as the primary interface for client relationships. This role involves managing service delivery and ensuring alignment with strategic expectations while fostering collaboration between key stakeholders. The ideal candidate will have substantial experience in client management, particularly within IT services, and should possess a strong understanding of public sector operations and service frameworks.

Role Principal Consultant/SuccessFactors Employee Central (EC) Implementation consultant Technology SAP SuccessFactors Employee Central and Time Management Location London, UK Job Description In the role of a Principal Consultant, you will anchor the engagement effort for assignments, all the way from business process consulting and problem definition to solution design, development and deployment. You will be pivotal to problem definition and discovery of the overall solution and guide teams on project processes, deliverables. As a thought leader in your domain, you will be the key advisor to architecture and design reviews. You will anchor business pursuit initiatives, client training, in house capability building. You will have the opportunity to shape value adding consulting solutions that enable our clients to meet the changing needs of the global landscape. The SuccessFactors Employee Central Implementation Lead will be responsible for driving end to end implementation and rollout of SAP SuccessFactors Employee Central. This role involves leading functional design, managing client workshops, coordinating with technical teams, ensuring solution quality, and acting as the primary point of contact for stakeholders throughout the project lifecycle. The ideal candidate will have deep expertise in SAP SuccessFactors EC, strong leadership abilities, and hands on experience delivering global or multi country deployments. Requirements Minimum 2-3 full cycle EC and TM implementations experience. Experience in global template design and multi country rollouts (preferred). SAP SuccessFactors EC and TM certification (mandatory). This role required travel to Manchester, UK. Key Responsibilities Implementation & Solution Design Lead end to end implementation of SAP SuccessFactors Employee Central (core modules such as Foundation Objects, Position Management, Workflows, Business Rules, and Data Models). Conduct blueprint and design workshops with business stakeholders to define functional requirements. Translate business requirements into high quality solution design documents and configuration. Oversee data migration activities including templates, validation rules, and transformation logic. Serve as the primary functional lead for EC across global and regional project teams. Coordinate cross functional integration with modules such as Recruitment, Onboarding, PMGM, Compensation, and Payroll. Collaborate with HR, IT, and business teams to ensure alignment with organizational objectives. Manage stakeholder expectations and deliver clear, timely communication. Facilitate UAT cycles, training sessions, and change management activities. Personal High analytical skills. A high degree of initiative and flexibility. High customer orientation. High quality awareness. Excellent verbal and written communication skills. About Infosys Infosys is a global leader in next generation digital services and consulting, enabling clients in 56 countries to navigate their digital transformation. With over three decades of experience, we empower enterprises with AI powered solutions and agile digital delivery. Equal Opportunity All aspects of employment at Infosys are based on merit, competence and performance. We are committed to embracing diversity and creating an inclusive environment for all employees. Infosys is proud to be an equal opportunity employer.

Job Details Principal Consultant - Customer Relationship - UK Role: Principal Consultant Technology: Customer Relationship Location: UK Business Unit: ORC Compensation: Competitive (including bonus) Job Description The Customer Relationship Manager (CRM) acts as the primary interface. The role is responsible for managing client relationships, ensuring service satisfaction and aligning Infosys service delivery with strategic, operational and governance expectations. The CRM operates within a complex multi stakeholder environment involving ESR Central Team, organisations and internal Infosys delivery functions, ensuring that service outcomes support the ESR programme's objective of delivering an integrated HR and Payroll service. Key Responsibilities Client Relationship Management Act as the primary point of contact for ESR Central Team stakeholders Build and maintain strong, trusted relationships with: Central Team Programme stakeholders and user organisations Ensure a structured and proactive engagement model across all service layers Represent Infosys in governance forums, service reviews and stakeholder meetings Service Delivery Alignment Ensure Infosys service delivery aligns with contractual commitments and Service Level Agreements (SLAs) Work closely with Service Delivery, Technical and Functional teams to: Translate client requirements into actionable delivery plans Ensure service performance meets expectations Monitor service health and proactively address risk areas Stakeholder Communication & Engagement Establish effective communication channels between Infosys and stakeholders, enabling: Clear feedback loops Timely communication of service updates, risks and changes Support programme wide communication strategies that ensure ESR stakeholders understand service capabilities and changes Facilitate collaboration across NHS user communities and Infosys delivery teams Issue Escalation & Resolution Management Act as the escalation point for critical service issues and customer concerns Coordinate resolution across: Application Support teams Infrastructure and Technical teams Change & Release teams Ensure timely resolution and transparent communication throughout incident lifecycles Maintain customer confidence during service disruptions Continuous Improvement & Customer Advocacy Identify service improvement opportunities based on: Customer feedback Service performance trends Operational challenges Promote adoption of best practices across organisations Work with delivery teams to implement service improvement initiatives Governance & Reporting Provide regular reporting on: Customer satisfaction Service performance Risks and escalations Participate in joint governance forums with programme leadership Ensure adherence to governance, compliance and audit expectations Key Skills & Experience Essential Proven experience in client relationship management within IT services or managed services environments Strong stakeholder management experience in complex, multi party programmes Experience working with public sector Knowledge of service delivery frameworks (ITIL or similar) Desirable Experience with Oracle E Business Suite / ESR systems Understanding of HR, Payroll, and workforce systems Experience in large scale transformation or transition programmes Key Competencies Stakeholder relationship management Strategic communication and influencing Service orientation and customer focus Problem solving and escalation management Commercial awareness and contractual understanding Preferred Should be an excellent planner when it comes to performing release planning and other delivery planning. Should have excellent problem solving skills Responsible for coaching and mentoring team members with experience of managing 5+ team members Experience with Lean / Agile development methodologies & ITIL Methodologies Personal Besides the professional qualifications of the candidates, we place great importance in addition to various forms of personality profile. These include: High analytical skills High customer orientation High quality awareness Equal Opportunity Statement All aspects of employment at Infosys are based on merit, competence and performance. We are committed to embracing diversity and creating an inclusive environment for all employees. Infosys is proud to be an equal opportunity employer.