Tesco Bank

Description & Requirements Our purpose The Tesco name comes with a dedication to customer service excellence, but Tesco Bank offers something more: a fresh approach to finance. While it's an innovation, ours is a business built on the next development, the evolution to come. For forward-thinking, technical professionals, that means making a wide-ranging and long-lasting impact in an organisation that's changing the face of banking for our customers. We're on a mission to make our customers happier and more successful by putting them in control of their finances. The Role This role will be focused on practise leading all mobile (android/iOS/java) software engineers at Tesco Bank to ensure that all development, maintenance, operation and support is completed to the highest level of engineering excellence for all mobile customer facing services. You will co-ordinate all activity within your practise, devise and implement complex mobile app solutions and technical architectures, You will define, promote and collaborate on mobile centred engineering standards and patterns for your practise. You will act as a domain level subject matter expert on the mobile platform architecture with all product teams. Our engineering culture is part of what makes us a great place to work, and we encourage all our engineers to share new ideas, challenge existing practices and always be looking for opportunities to improve their teams and our wider engineering community. As principal engineer, the practise team will look to you to set the direction, strategy, build the practise and drive through service improvement plans, features and change you'd like to see on the technical architecture. You will work closely with all engineers on the practise from leads to seniors to juniors, mentoring and building their careers, You will work closely with the head of engineering on our longer-term, strategic business and technology goals for the organisation. What you'll bring We work with the following tech stack, we don't expect you to tick every box, and if you feel you hit most of the brief, it's worth exploring to further develop your career here with us at Tesco Bank. We automate using a mix of FastLane, Terraform, Packer, Ansible, Python, and Bash, using Jenkins, Nexus, BlackDuck & Coverity in our pipelines. We'd like our principal engineer to have a working understanding of CI/CD deployment technologies. A grasp of the big picture - we're working to standardise our toolchain, digital design framework and to set broader and wider goals for our technology direction and are looking for a principal who can do that. A passion for sharing your experience and using that to influence your decisions. We know the journey of every engineer is different, so we encourage our engineering principal to play to their strengths and shape the team accordingly. How to apply We value our people and diverse team and believe the variety of backgrounds and experiences make us stronger to achieve our goals. We encourage colleagues to be productive, focus on meaningful work, and look for ways to further develop themselves & career, and have an excellent work/life balance. Our colleagues are working remotely. Looking to the future, we are excited to understand our 'new normal' and are committed to exploring the opportunities that a hybrid working environment could bring for our wider team. If you're interested in finding out more about what a career at Tesco Bank looks like, click apply to find out more! Our Purpose The Tesco name comes with a dedication to customer service excellence, but Tesco Bank offers something more: a fresh approach to finance. While it's an innovation, ours is a business built on the next development, the evolution to come. For forward-thinking, technical professionals, that means making a wide-ranging and long-lasting impact in an organisation that's changing the face of banking for our customers. We're on a mission to make our customers happier and more successful by putting them in control of their finances. Requisition description D&I statement - We value our people and diverse team and believe the variety of backgrounds and experiences make us stronger to achieve our goals. We encourage colleagues to be productive, focus on meaningful work, and look for ways to further develop themselves & career, and have an excellent work/life balance. Our colleagues are working remotely. Looking to the future, we are excited to understand our 'new normal' and are committed to exploring the opportunities that a hybrid working environment could bring for our wider team. If you're interested in finding out more about what a career at Tesco Bank looks like, click apply to find out more!

Description & Requirements Our purpose The Tesco name comes with a dedication to customer service excellence, but Tesco Bank offers something more: a fresh approach to finance. While it's an innovation, ours is a business built on the next development, the evolution to come. For forward-thinking, technical professionals, that means making a wide-ranging and long-lasting impact in an organisation that's changing the face of banking for our customers We're on a mission to make our customers happier and more successful by putting them in control of their finances. The Role The Security Operations team is expanding and looking for a Junior Security Operations Specialist to join us at this key time to lead on exciting developments. As a technical leader you will be skilled in addressing a number of threat vectors to help our wider Security Operations team protect the Bank and our customers. This role will involve being responsible for the development and direction of a subset of our security tools and policies and mentoring our team of Operation Analysts. You will drive business engagement to build working relationships with the wider business to ensure their protection needs are met. What you'll bring We work with the following types of technology. We don't expect you to tick every box, and are interested to explore further if you hit most of the brief and are willing to develop your career here with us at Tesco Bank. Direct experience or relevant qualifications in IT Security. Security event management experience. Advanced skills with a subset of the following security technologies and processes, and knowledge of the majority: SIEM systems, Endpoint security & Anti-Virus, DDoS protection tools, Data Loss Protection tools Cloud, identity, and email security, Vulnerability scanning and organisational remediation Privilege Access Management Ability to challenge existing solutions and develop defences against modern threat actors. Stakeholder Engagement. Experience with change management processes. Ability to communicate well and accurately with different technology teams in both written and verbal terms. Proven technical team mentoring skills. A passion for continuously improving, learning, and making a positive impact. How to apply We value our people and diverse team and believe the variety of backgrounds and experiences make us stronger to achieve our goals. We encourage colleagues to be productive, focus on meaningful work, and look for ways to further develop themselves & career, and have an excellent work/life balance Our colleagues are working remotely. Looking to the future, we are excited to understand our 'new normal' and are committed to exploring the opportunities that a hybrid working environment could bring for our wider team. If you're interested in finding out more about what a career at Tesco Bank looks like, click apply to find out more! Our Purpose The Tesco name comes with a dedication to customer service excellence, but Tesco Bank offers something more: a fresh approach to finance. While it's an innovation, ours is a business built on the next development, the evolution to come. For forward-thinking, technical professionals, that means making a wide-ranging and long-lasting impact in an organisation that's changing the face of banking for our customers. We're on a mission to make our customers happier and more successful by putting them in control of their finances. Requisition description D&I statement - We value our people and diverse team and believe the variety of backgrounds and experiences make us stronger to achieve our goals. We encourage colleagues to be productive, focus on meaningful work, and look for ways to further develop themselves & career, and have an excellent work/life balance. Our colleagues are working remotely. Looking to the future, we are excited to understand our 'new normal' and are committed to exploring the opportunities that a hybrid working environment could bring for our wider team. If you're interested in finding out more about what a career at Tesco Bank looks like, click apply to find out more!

Description & Requirements At Tesco our purpose is to help our customers, communities and the planet a little better every day. And at Tesco Bank we aim to give our customers smarter money helps, for everyday life , building on the foundations that have made Tesco a truly great British brand - and a success worldwide. Bringing that success to the financial services industry means attracting the finest talent to our senior and specialist roles, creating a backbone of excellence for our business - and offering professionals like you the chance to make a wide-ranging and long-lasting impact in a business that's breathing new life into the industry. Job Overview: This is an exciting opportunity to join one of the first banks in the UK to successfully implement Machine Learning Models for credit decisioning. Working with us you will be developing and implementing modern predictive models that make better decisions for the business and customers. Excellent service and dedication to the customer are at the heart of Tesco. This role is about bringing a new approach to personal finances and retail banking. In this job, I am accountable for: Lead the technical end-to-end design and deployment of predictive models using data science methods to deliver powerful tools to make better customer and business decisions. Be the technical interface with business stakeholders to ensure commercial and credit risk requirements are accurately captured and data science solutions are delivered in the right form to meet their needs. Always keep the customer in sight and ensure a Minimal Viable Product is delivered to make a tangible difference. Support the Data Science Manager in growing the technical capability of Data Science colleagues and be an advocate for Data Science across the Customer Division. Keep abreast of Data Science innovation with external centres of excellence and be the expert point of contact for data science use cases across the Bank. Ensure that all models are built and used within the Bank's model governance framework. Act as the lead contact with internal oversight functions. Be the lead technical interface into other areas of Analytics and the wider Customer division to extract tangible value from data science solutions delivered by the team. Skills and Experience Required: 5+ years experience of data science and predictive modelling to tackle business problems in banking commercial and/or credit risk. Strong background in maths/stats, computer science Grasp of profit / loss drivers in retail banking and an understanding of credit risk principles and application. 5+ years working in a fast paced project environment Diversity and Inclusion We are proud to have an inclusive culture at Tesco Bank where everyone truly fells able to be themselves. At Tesco Bank, we not only celebrate diversity, but recognise the value and opportunity it brings to enable us to help our shoppers manage their money a little better every day. We're committed to creating a workplace where differences are valued, and make sure that all colleagues are given the same opportunities. We also know the importance of balancing work with life's other commitments. Please talk to us at interview about the flexibility you need, and we'll explore what's possible. Wherever your talent lies, you'll find challenge and reward in equal measure. We're here to go the extra mile for our customers - and we'll do the same for you. It's simple. As long as you have the ambition, we'll provide the opportunity for success. Our Purpose The Tesco name comes with a dedication to customer service excellence, but Tesco Bank offers something more: a fresh approach to finance. While it's an innovation, ours is a business built on the next development, the evolution to come. For forward-thinking, technical professionals, that means making a wide-ranging and long-lasting impact in an organisation that's changing the face of banking for our customers. We're on a mission to make our customers happier and more successful by putting them in control of their finances. Requisition description D&I statement - We value our people and diverse team and believe the variety of backgrounds and experiences make us stronger to achieve our goals. We encourage colleagues to be productive, focus on meaningful work, and look for ways to further develop themselves & career, and have an excellent work/life balance. Our colleagues are working remotely. Looking to the future, we are excited to understand our 'new normal' and are committed to exploring the opportunities that a hybrid working environment could bring for our wider team. If you're interested in finding out more about what a career at Tesco Bank looks like, click apply to find out more!

Description & Requirements Senior Customer Security Strategy and Advisory Manager, Permanent Glasgow, Edinburgh or Newcastle, blended working available Excellent Salary & Benefits Our purpose At Tesco our purpose is to help our customers, communities, and the planet a little better every day. And at Tesco Bank we aim to give our customers smarter money helps, for everyday life, building on the foundations that have made Tesco a truly great British brand - and a success worldwide. Bringing that success to the financial services industry means attracting the finest talent to our senior and specialist roles, creating a backbone of excellence for our business - and offering professionals like you the chance to make a wide-ranging and long-lasting impact in a business that's breathing new life into the industry. Opportunity We are recruiting for a Senior Customer Security Strategy and Advisory Manager at Tesco Bank who will manage the Customer Security Strategy and Advisory function, setting standards and providing advice to the business on maintaining fraud within risk appetite and to maintain compliance, while also supporting to define and drive the Fraud Risk Strategy and Roadmap. The Role • Pro-actively identifying fraud and business risks and issues related to business strategies and initiatives • Managing a team of direct reports who will contribute to the deliverables • Define and drive the Fraud Risk Strategy and Roadmap • Ensuring risks are effectively managed, proposing resolution and escalating to senior management where necessary • Ensuring relevant and effective controls are in place to mitigate the risks associated with activities and outputs and make sure these controls are regularly tested. Responsibilities Working collaboratively with Business areas on all aspects of Fraud Prevention, Customer Authentication, influencing senior managers to successfully implement the policies, standards and methodologies and define and drive the banks Fraud Strategy and Roadmap. • Effectively managing, coaching and juggling priorities of a busy team • Developing minimum standards fit for purpose for the business areas reflecting regulation, guidance and industry best practice • Support the Head of in creation and progression of the and Customer Security Strategy and Roadmap. • Attending and contributing to projects and governance committees across stakeholders to provide SME advice and supporting the embedding of effective fraud management and capability • Providing expert knowledge and guidance to business areas on all elements of the Fraud Risk Management, promoting and fostering a risk culture of continual improvement • Carry out Root Cause Analysis on fraud events and influence and drive forward resolution to known fraud gaps • Carry out a Fraud Firm Wide Risk Assessment on a periodic basis • Managing Fraud Horizon Risk scanning by continuously monitoring and assessing emerging threats and changes to the FC environment and providing timely articulation of threats to key stakeholders to enable impact assessment • Representing the bank at key industry & regulatory Fraud forums. Providing HoF and key FC stakeholders with industry outputs/insight/developments, assessing gaps and highlighting impacts and call for action for the Bank. Experience and knowledge: Extensive fraud risk SME experience • Proven track record of being able to effectively manage people • In-depth knowledge of Fraud Risk Management Frameworks and application of regulatory and policy requirements and assurance, or equivalent business experience. • Significant knowledge of risk management frameworks • Efficient working in flexible environment • Solid understanding of regulatory, legal and compliance issues affecting financial services industry • Advanced certificated and/or Diploma of ICA (Institute of Compliance Association). How to apply We value our people and diverse team and believe the variety of backgrounds and experiences make us stronger to achieve our goals. We encourage colleagues to be productive, focus on meaningful work, and look for ways to further develop themselves & career, and have an excellent work/life balance. Our colleagues are working remotely. Looking to the future, we are excited to understand our 'new normal' and are committed to exploring the opportunities that a hybrid working environment could bring for our wider team. If you're interested in finding out more about what a career at Tesco Bank looks like, click apply to find out more! Our Purpose The Tesco name comes with a dedication to customer service excellence, but Tesco Bank offers something more: a fresh approach to finance. While it's an innovation, ours is a business built on the next development, the evolution to come. For forward-thinking, technical professionals, that means making a wide-ranging and long-lasting impact in an organisation that's changing the face of banking for our customers. We're on a mission to make our customers happier and more successful by putting them in control of their finances. Requisition description D&I statement - We value our people and diverse team and believe the variety of backgrounds and experiences make us stronger to achieve our goals. We encourage colleagues to be productive, focus on meaningful work, and look for ways to further develop themselves & career, and have an excellent work/life balance. Our colleagues are working remotely. Looking to the future, we are excited to understand our 'new normal' and are committed to exploring the opportunities that a hybrid working environment could bring for our wider team. If you're interested in finding out more about what a career at Tesco Bank looks like, click apply to find out more!

Description & Requirements Design Ops Manager Help us shape the future of banking and insurance for Tesco Customers Our mission is to help Tesco Shoppers manage their money a little better every day through propositions, services and experiences that are uniquely Tesco. We believe that to make meaningful change for our customers, to help them a little better everyday, you must be inspired by a deep understanding of the people you serve. Putting them at the centre of the design process, shaping the intent for change around their needs and diligently crafting every detail of the experience to realise that intent. We're a thriving Design Practice, made up of designers from a diverse group of backgrounds and experiences and all driven by a passion for the craft of design. Over the last 5 years we've grown in strategic importance within Tesco Bank by showcasing the ability of Human Centred Design to create innovative solutions based on a deep understanding of people. We have an exciting opportunity for you to join us as a Design Ops Manager. Helping us shape the future of banking and insurance, crafting unique experiences that truly reflect Tesco values and make a real difference in the day to day lives of people across the UK. Our Design Ops Manager helps build the right conditions to enable the Design Practice to excel at Tesco Bank. They help establish toolsets, rituals, ways of working and culture to make sure we produce the very best work across all the demands for our varied skill sets: UX to Service to Proposition Design. They also help build our internal and external reputation as a Design Practice that designers want to be a part of. Finding and growing design Superstars The Design Ops Manager helps us attract, develop and retain the very best designers so that we produce high-quality work that solves genuine problems for Tesco Shoppers and create meaningful business impact. They ensure we continually evolve our capability to respond to the changing nature of demand the Bank has from Design; and keep up with trends in Design, fintech and beyond. Setting us up for success The role ensures that Designers are equipped with the best tools in the market to do their job efficiently. They make the best use of the Practice budget to maximise value and avoid overspends. They also plan and allocate resource so that committed projects have the right level of design support and the right skill set Getting us out there The Design Ops Manager helps elevate the Design Practice with internal and external audiences. They showcase the breadth, depth and quality of the work we do; and the people behind our diverse team of Designers - so that we are perceived as a, progressive and forward-thinking Design Practice. Key skills and experience Experience in a Design Operations or UX Delivery Manager role with proven success in amplifying design's value and impact at scale. You use design thinking and human-centered design to understand the user needs of designers when approaching challenges associated with 'designing a design practice.' Ability to connect, empower and inspire others. You are someone who cares for their colleagues and contribute to creating and nurturing the team culture. Ability to work with a range of stakeholders from non-design disciplines ensuring the effective application of our practice principles. Planning and prioritisation of multiple projects and resources. You exhibit UX leadership qualities in Agile environments to ensure UX processes and principles are integrated, understood and practised. Interested? You'll be leading the way establishing and embedding Design Operations within the Bank helping elevate Design and the Design Practice even further. We give our team the support, time and backing needed to be successful. If you want to be part of something new from the outset, we'd love to hear from you. Our Purpose The Tesco name comes with a dedication to customer service excellence, but Tesco Bank offers something more: a fresh approach to finance. While it's an innovation, ours is a business built on the next development, the evolution to come. For forward-thinking, technical professionals, that means making a wide-ranging and long-lasting impact in an organisation that's changing the face of banking for our customers. We're on a mission to make our customers happier and more successful by putting them in control of their finances. Requisition description D&I statement - We value our people and diverse team and believe the variety of backgrounds and experiences make us stronger to achieve our goals. We encourage colleagues to be productive, focus on meaningful work, and look for ways to further develop themselves & career, and have an excellent work/life balance. Our colleagues are working remotely. Looking to the future, we are excited to understand our 'new normal' and are committed to exploring the opportunities that a hybrid working environment could bring for our wider team. If you're interested in finding out more about what a career at Tesco Bank looks like, click apply to find out more!

Description & Requirements You'll bring the ambition, we'll provide the opportunities • This is an exciting opportunity to join as a Third Party Assist Negotiator in our friendly and supportive Tesco Insurance Team. • Ideally you will come from an insurance background and either have experience in motor insurance or an interest in this. • We support our employees in their career progression and growth and want you to develop, learn new skills and progress. So if you are ambitious and have brilliant work ethic then we could be the place for you to further your career. In this Specialist role you will proactively contact and convert 'non fault' third parties to offer repair and mobility services and solutions, whilst providing a high standard of customer service to third parties. What will you do as a Third Party Assist Negotiator? • Proactively ensure motor claims are handled efficiently and a quality customer service is delivered. • Use a variety of communication approaches to contact third parties to help them manage their predicament, building rapport and a positive relationship to help deliver the right outcome for the third party and Tesco. • To convert third parties to use Tesco repair and mobility services or agree a total loss settlement. • Negotiate effectively with third party stakeholders and suppliers to ensure a 'fair settlement' is achieved for both the third-party claimant and Tesco. • Ensure the accuracy of third-party reserves, file status and diary. Proactively manage the department work queue. • Ensure payments are made only where legal liability is established. • Identify and report any concerns in relation to potential fraud or instances of identified fraud; act as appropriate. • Manage complaints proactively; escalating difficult and complex cases to the Team Leader. • Monitor repair and hire cycle times to ensure costs are actively managed and minimised. • Negotiate to control costs, for example in relation to credit hire, adhering to deadlines and time constraints. • Proactively identify opportunities to develop internal systems and processes and, where appropriate, reduce costs whilst ensuring we deliver a quality, customer focused service to our third parties. • Ensure compliance with Financial Conduct Authority and Data Protection Act protocols and rules What are we looking for in a Third Party Assist Negotiator ? • Able to demonstrate excellent customer service skills; using persuasion and influence to deliver the right outcome • Demonstrable ability to show empathy when dealing with difficult situations, maintaining a professional and caring approach. • Able to demonstrate confidence and an ability to take ownership for own decisions within the established authority limits and parameters • Able to think creatively to identify and manufacture/develop solutions to meet customer and business needs • Able to demonstrate excellent verbal and written communication skills, including an ability to express complex information in straightforward terms where required. • Able to demonstrate good planning, prioritising and organisation skills. • Has a positive attitude and a flexible approach to change and team working • Able to identify opportunities for system/process change and demonstrate a commitment to implement these Location & Hours of Work - Our Newcastle Office (Hybrid - 36 hours), Mon - Fri Customers, communities, and the planet a little better every day. And at Tesco Bank we aim to give our customers smarter money helps, for everyday life, building on the foundations that have made Tesco a truly great British brand - and a success worldwide. Bringing that success to the financial services industry means attracting the finest talent to our senior and specialist roles, creating a backbone of excellence for our business - and offering professionals like you the chance to make a wide-ranging and long-lasting impact in a business that's breathing new life into the industry. At Tesco Bank, we not only celebrate diversity, but recognise the value and opportunity it brings to enable us to help our shoppers manage their money a little better every day. We're committed to creating a workplace where differences are valued, and make sure that all colleagues are given the same opportunities. We also know the importance of balancing work with life's other commitments. Please talk to us at interview about the flexibility you need, and we'll explore what's possible. Wherever your talent lies, you'll find challenge and reward in equal measure. We're here to go the extra mile for our customers - and we'll do the same for you. It's simple. As long as you have the ambition, we'll provide the opportunity for success. Our Purpose The Tesco name comes with a dedication to customer service excellence, but Tesco Bank offers something more: a fresh approach to finance. While it's an innovation, ours is a business built on the next development, the evolution to come. For forward-thinking, technical professionals, that means making a wide-ranging and long-lasting impact in an organisation that's changing the face of banking for our customers. We're on a mission to make our customers happier and more successful by putting them in control of their finances. Requisition description D&I statement - We value our people and diverse team and believe the variety of backgrounds and experiences make us stronger to achieve our goals. We encourage colleagues to be productive, focus on meaningful work, and look for ways to further develop themselves & career, and have an excellent work/life balance. Our colleagues are working remotely. Looking to the future, we are excited to understand our 'new normal' and are committed to exploring the opportunities that a hybrid working environment could bring for our wider team. If you're interested in finding out more about what a career at Tesco Bank looks like, click apply to find out more!

Description & Requirements Our purpose The Tesco name comes with a dedication to customer service excellence, but Tesco Bank offers something more: a fresh approach to finance. While it's an innovation, ours is a business built on the next development, the evolution to come. For forward-thinking, technical professionals, that means making a wide-ranging and long-lasting impact in an organisation that's changing the face of banking for our customers We're on a mission to make our customers happier and more successful by putting them in control of their finances. The Role The Security Operations team is expanding and looking for an experienced Security Operations Specialist to join us at this key time and lead on our Data Loss Prevention (DLP) efforts and other Security Operations developments. As well as addressing other threat vectors, our Security Operations team are responsible for ensuring the Bank are protected against a data loss event. This role will involve managing the DLP rules and policies over several channels and leading on developments to further protect the bank and its customers. You will drive business engagement to build working relationships with the wider business to ensure their protection needs are met. We are looking for a colleague to be well versed in several different DLP tools and other security technologies. As an Operations Specialist you will strongly support our team of Operation Analysts and lead them to success. What you'll bring We work with the following types of technology. We don't expect you to tick every box, and are interested to explore further if you hit most of the brief and are willing to develop your career here with us at Tesco Bank. Direct experience or relevant qualifications in IT, ideally DLP related experience. Familiarity with a majority of the following DLP technologies and processes: Email DLP Web/Proxy DLP Cloud DLP Endpoint DLP Security event management experience Familiarity with some of the following security technologies and processes: SIEM systems, DDoS protection tools, Endpoint security & Anti-Virus, Cloud, identity, and email security, Vulnerability scanning and organisational remediation Privilege Access Management Ability to challenge existing solutions and develop defences against modern threat actors. Stakeholder Engagement. Experience with change management processes. Ability to communicate well and accurately with different technology teams in both written and verbal terms. Proven technical team leadership skills. A passion for continuously improving, learning, and making a positive impact. How to apply We value our people and diverse team and believe the variety of backgrounds and experiences make us stronger to achieve our goals. We encourage colleagues to be productive, focus on meaningful work, and look for ways to further develop themselves & career, and have an excellent work/life balance Our colleagues are working remotely. Looking to the future, we are excited to understand our 'new normal' and are committed to exploring the opportunities that a hybrid working environment could bring for our wider team. If you're interested in finding out more about what a career at Tesco Bank looks like, click apply to find out more! Our Purpose The Tesco name comes with a dedication to customer service excellence, but Tesco Bank offers something more: a fresh approach to finance. While it's an innovation, ours is a business built on the next development, the evolution to come. For forward-thinking, technical professionals, that means making a wide-ranging and long-lasting impact in an organisation that's changing the face of banking for our customers. We're on a mission to make our customers happier and more successful by putting them in control of their finances. Requisition description D&I statement - We value our people and diverse team and believe the variety of backgrounds and experiences make us stronger to achieve our goals. We encourage colleagues to be productive, focus on meaningful work, and look for ways to further develop themselves & career, and have an excellent work/life balance. Our colleagues are working remotely. Looking to the future, we are excited to understand our 'new normal' and are committed to exploring the opportunities that a hybrid working environment could bring for our wider team. If you're interested in finding out more about what a career at Tesco Bank looks like, click apply to find out more!

Description & Requirements At Tesco our purpose is to help our customers, communities and the planet a little better every day. And at Tesco Bank we aim to give our customers smarter money helps, for everyday life , building on the foundations that have made Tesco a truly great British brand - and a success worldwide. Bringing that success to the financial services industry means attracting the finest talent to our senior and specialist roles, creating a backbone of excellence for our business - and offering professionals like you the chance to make a wide-ranging and long-lasting impact in a business that's breathing new life into the industry. Job Overview: This is an exciting opportunity to join a forward looking, customer centric bank and a vibrant Analytics department. Working with us you will be developing and implementing predictive models using traditional and cutting edge techniques that make better decisions for the business and customers. Excellent service and dedication to the customer are at the heart of Tesco. This role is about bringing a new approach to personal finances and retail banking. In this job, I am accountable for: Working in Agile projects, lead the build of predictive models, applying data science techniques to model customer behaviours which drive profit and loss signature to help inform business decisions. Engage with stakeholders to gather requirements of commercial and credit risk problems and translate into analytical solutions which ensure wider bank goals are achieved. Translate the output of complex analytical solutions to stakeholders into transparent and actionable business insight to gain buy-in to implement. Mentor junior Data Science colleagues and be an advocate for Data Science across the Customer Division. Keep abreast of Data Science innovation ensuring the techniques used are the most appropriate for the situation and the tools are best suited for the job. Be a knowledge point for queries regarding predictive analytics. Be innovative and think about solutions from a different perspective. Explore new sources of data, techniques and implementation routes. Feed into the Analytics Learning environment with continual development of new techniques. Collaborate with other Data Scientists to deliver the best solutions to tackle Use Cases that will bring a step change to the business. Ensure that our models are built and used within a robust model governance framework. Provide support to the other areas of Analytics and the wider Customer division to enable them to meet objectives. Skills and Experience Required: Experience of using data science and predictive modelling to tackle business problems, preferably in banking, commercial or credit risk. Background in maths/stats, computer science. Grasp of profit / loss drivers in retail banking and an understanding of credit risk principles and application. Working in a project environment with time bound deliverables We are proud to have an inclusive culture at Tesco Bank where everyone truly fells able to be themselves. At Tesco Bank, we not only celebrate diversity, but recognise the value and opportunity it brings to enable us to help our shoppers manage their money a little better every day. We're committed to creating a workplace where differences are valued, and make sure that all colleagues are given the same opportunities. We also know the importance of balancing work with life's other commitments. Please talk to us at interview about the flexibility you need, and we'll explore what's possible. Wherever your talent lies, you'll find challenge and reward in equal measure. We're here to go the extra mile for our customers - and we'll do the same for you. It's simple. As long as you have the ambition, we'll provide the opportunity for success. Our Purpose The Tesco name comes with a dedication to customer service excellence, but Tesco Bank offers something more: a fresh approach to finance. While it's an innovation, ours is a business built on the next development, the evolution to come. For forward-thinking, technical professionals, that means making a wide-ranging and long-lasting impact in an organisation that's changing the face of banking for our customers. We're on a mission to make our customers happier and more successful by putting them in control of their finances. Requisition description D&I statement - We value our people and diverse team and believe the variety of backgrounds and experiences make us stronger to achieve our goals. We encourage colleagues to be productive, focus on meaningful work, and look for ways to further develop themselves & career, and have an excellent work/life balance. Our colleagues are working remotely. Looking to the future, we are excited to understand our 'new normal' and are committed to exploring the opportunities that a hybrid working environment could bring for our wider team. If you're interested in finding out more about what a career at Tesco Bank looks like, click apply to find out more!

Note on Browsers If you have any issue with navigating the Career Centre please insure you have the latest version of your browser. And if you are using an Apple device, please use the Safari browser. Home Claims Negotiator Monday - Friday (No Weekends) Do you have experience within an insurance environment, ideally within claims? Do you have proven investigation and decision-making skills? Does the opportunity to work from home or have the best of both with a balance of both office and homeworking sound ideal? We are looking for people with great empathy and problem-solving skills to join the team at Tesco Bank. You will proactively manage and settle a portfolio of home insurance claims. This involves developing and maintaining a range of internal and external relationships with colleagues, customers, lenders, legal and conveyancing firms. Your literacy skills will prove essential whilst corresponding via letter, text and email. We are looking for people who will go the extra mile for our customers - and in return we'll do the same for you! Our people make us, and we've built an environment where everyone has the support to be at their best in and out of work. As well as competitive basic salary and a broad choice of benefits including discount off your shopping at Tesco, you'll also have the opportunity to learn and grow in your career through our 'Getting on' programme. If you're able to deliver exceptional customer care, are computer literate and have the ability to communicate effectively with a range of stakeholders then we'd love to talk to you about joining the team at Tesco Bank. Diversity and Inclusion We are proud to have an inclusive culture at Tesco Bank where everyone truly feels able to be themselves. At Tesco Bank, we not only celebrate diversity, but recognise the value and opportunity it brings to enable us to help our shoppers manage their money a little better every day. We're committed to creating a workplace where differences are valued, and make sure that all colleagues are given the same opportunities.