Arthur Rose Recruitment Ltd

Purpose of the Role The Internal Sales Representative plays a central role in driving revenue growth through proactive customer engagement, sales support, and collaboration with external sales teams. Working within a well-established UK manufacturer of industrial chain products, the role involves identifying opportunities, nurturing customer relationships, and providing technically sound solutions to customers in engineering, OEM, and distribution sectors. Key Responsibilities 1. Lead Generation & Sales Development Generate and qualify new business leads via telephone, email, and digital outreach. Identify opportunities within target sectors (engineering, manufacturing, and distribution). Maintain and update customer data in the CRM system. 2. Customer Relationship Management Build, develop, and sustain strong relationships with both new and existing customers. Provide excellent customer service, ensuring prompt and accurate responses to enquiries and quotations. Proactively follow up on quotes and orders to maximise conversion rates. 3. Sales Support & Coordination Prepare quotations, proposals, and order documentation in line with customer requirements. Liaise with the operations, engineering, and logistics teams to ensure timely delivery of products. Support the external sales team by sharing lead intelligence and coordinating on key accounts. 4. Upselling & Product Knowledge Promote the company s full product and service offering, identifying opportunities for upselling or cross-selling. Apply technical knowledge of chains, sprockets, and related engineering components to offer tailored solutions. Keep abreast of new products, technologies, and market trends. 5. Collaboration & Reporting Work closely with external sales, marketing, and production teams to deliver consistent messaging and a joined-up customer experience. Produce regular reports and forecasts on sales performance, pipeline activity, and customer feedback. Contribute to sales meetings and input into strategy development. Skills & Attributes Essential: Proven experience in internal sales, telesales, or customer service (ideally within manufacturing, engineering, or distribution). Strong communication and negotiation skills, with the ability to build rapport at all levels. Proficiency in CRM systems and Microsoft Office applications. Commercially aware with strong attention to detail and follow-through. Team player with a proactive, customer-focused attitude. Desirable: Background in mechanical engineering, industrial components, or supply chain/distribution. Understanding of industrial chain products or related sectors Experience supporting field sales teams in a technical or manufacturing environment. Qualifications Minimum GCSEs (or equivalent) in English and Maths. Further education or qualifications in Sales, Business, or Engineering (advantageous). Full right to work in the UK.

Salary is 51,000 to 56,000, Pension, 33 days holiday and excellent overtime! Are you a Maintenance Engineer looking for a new challenge in a recession proof industry for a company that has been established for over 100 years! Working within a team you if you are Electrical bias you will need to be comfortable with your mechanical skills to undertake working alone from time to time. The plant is currently undergoing investment and expansion. We are keen to speak to Engineers who are forward thinking, a team player and most of all keen to learn. Role and Responsibilities of a Maintenance Engineer PPM & Reactive maintenance Undertake machine start-up, working closely with the production and hygiene team. Manage and Own the plant CMMS System Machine adjustments to optimise machine performance. To undertake fault diagnosis & implement corrective actions to minimise machine downtime. To communicate machine status & performance across shift teams to ensure effective handovers. Look at CI methods and ways to improve plant performance Qualifications Required: Level 3 Engineering qualification (preferably in a manufacturing environment) Mechanical Experience/qualifications Engineering/Technical background Manufacturing industry experience This is working a Panama shift pattern (2,2,3) on a mix of days and nights Salary is up to 56,000, Pension, and excellent overtime!