Our client, a national IT company, are currently recruiting a confident Field-Based Lead AV Engineer to join their expanding installation and service team. This role is ideal for an engineer with solid hands-on experience who is ready to take ownership of projects, support junior colleagues, and deliver high-quality AV solutions across commercial, corporate, education and public-sector environments. Working Remotely, duties to include: Install, configure and commission AV systems including displays, projectors, audio systems, control systems and video conferencing platforms Conduct on-site service visits, diagnostics, repairs and preventative maintenance Complete structured cabling, terminations and equipment mounting to professional standards Support project managers with system testing, documentation and client handover Provide clear, customer-focused technical support during installation and service visits Ensure all work meets health & safety requirements and manufacturer specifications As a successful candidate you will have experience as an AV Engineer or AV Technician in a field-based role with a strong understanding of AV signal flow, hardware, control systems and VC technologies, competence with installation, cabling (Cat5/6), troubleshooting and commissioning with the ability to read and interpret technical drawings and installation plans. Security Clearance Requirement: Applicants must have lived and worked in the UK for the last five years to meet the security clearance requirements for this role. Professional communication skills and confidence working independently on client sites is also essential as is a Full UK driving licence. Experience with Crestron, Extron, AMX, Q-SYS, Poly, Cisco or Microsoft Teams Rooms and industry certifications (CTS, manufacturer training, networking qualifications) would be beneficial. In Return the company offers a competitive salary with overtime opportunities, shift allowance & bonus, a company vehicle (including fuel for personal use) and tools together with ongoing training and manufacturer certifications and the clear progression into senior engineering or project roles.
Oct 27, 2026
Full time
Our client, a national IT company, are currently recruiting a confident Field-Based Lead AV Engineer to join their expanding installation and service team. This role is ideal for an engineer with solid hands-on experience who is ready to take ownership of projects, support junior colleagues, and deliver high-quality AV solutions across commercial, corporate, education and public-sector environments. Working Remotely, duties to include: Install, configure and commission AV systems including displays, projectors, audio systems, control systems and video conferencing platforms Conduct on-site service visits, diagnostics, repairs and preventative maintenance Complete structured cabling, terminations and equipment mounting to professional standards Support project managers with system testing, documentation and client handover Provide clear, customer-focused technical support during installation and service visits Ensure all work meets health & safety requirements and manufacturer specifications As a successful candidate you will have experience as an AV Engineer or AV Technician in a field-based role with a strong understanding of AV signal flow, hardware, control systems and VC technologies, competence with installation, cabling (Cat5/6), troubleshooting and commissioning with the ability to read and interpret technical drawings and installation plans. Security Clearance Requirement: Applicants must have lived and worked in the UK for the last five years to meet the security clearance requirements for this role. Professional communication skills and confidence working independently on client sites is also essential as is a Full UK driving licence. Experience with Crestron, Extron, AMX, Q-SYS, Poly, Cisco or Microsoft Teams Rooms and industry certifications (CTS, manufacturer training, networking qualifications) would be beneficial. In Return the company offers a competitive salary with overtime opportunities, shift allowance & bonus, a company vehicle (including fuel for personal use) and tools together with ongoing training and manufacturer certifications and the clear progression into senior engineering or project roles.
Our client, a national IT company, are currently recruiting a confident Field-Based Lead AV Engineer to join their expanding installation and service team. This role is ideal for an engineer with solid hands-on experience who is ready to take ownership of projects, support junior colleagues, and deliver high-quality AV solutions across commercial, corporate, education and public-sector environments. Working Remotely, duties to include: Install, configure and commission AV systems including displays, projectors, audio systems, control systems and video conferencing platforms Conduct on-site service visits, diagnostics, repairs and preventative maintenance Complete structured cabling, terminations and equipment mounting to professional standards Support project managers with system testing, documentation and client handover Provide clear, customer-focused technical support during installation and service visits Ensure all work meets health & safety requirements and manufacturer specifications As a successful candidate you will have experience as an AV Engineer or AV Technician in a field-based role with a strong understanding of AV signal flow, hardware, control systems and VC technologies, competence with installation, cabling (Cat5/6), troubleshooting and commissioning with the ability to read and interpret technical drawings and installation plans. Security Clearance Requirement: Applicants must have lived and worked in the UK for the last five years to meet the security clearance requirements for this role. Professional communication skills and confidence working independently on client sites is also essential as is a Full UK driving licence. Experience with Crestron, Extron, AMX, Q-SYS, Poly, Cisco or Microsoft Teams Rooms and industry certifications (CTS, manufacturer training, networking qualifications) would be beneficial. In Return the company offers a competitive salary with overtime opportunities, shift allowance & bonus, a company vehicle (including fuel for personal use) and tools together with ongoing training and manufacturer certifications and the clear progression into senior engineering or project roles.
Oct 27, 2026
Full time
Our client, a national IT company, are currently recruiting a confident Field-Based Lead AV Engineer to join their expanding installation and service team. This role is ideal for an engineer with solid hands-on experience who is ready to take ownership of projects, support junior colleagues, and deliver high-quality AV solutions across commercial, corporate, education and public-sector environments. Working Remotely, duties to include: Install, configure and commission AV systems including displays, projectors, audio systems, control systems and video conferencing platforms Conduct on-site service visits, diagnostics, repairs and preventative maintenance Complete structured cabling, terminations and equipment mounting to professional standards Support project managers with system testing, documentation and client handover Provide clear, customer-focused technical support during installation and service visits Ensure all work meets health & safety requirements and manufacturer specifications As a successful candidate you will have experience as an AV Engineer or AV Technician in a field-based role with a strong understanding of AV signal flow, hardware, control systems and VC technologies, competence with installation, cabling (Cat5/6), troubleshooting and commissioning with the ability to read and interpret technical drawings and installation plans. Security Clearance Requirement: Applicants must have lived and worked in the UK for the last five years to meet the security clearance requirements for this role. Professional communication skills and confidence working independently on client sites is also essential as is a Full UK driving licence. Experience with Crestron, Extron, AMX, Q-SYS, Poly, Cisco or Microsoft Teams Rooms and industry certifications (CTS, manufacturer training, networking qualifications) would be beneficial. In Return the company offers a competitive salary with overtime opportunities, shift allowance & bonus, a company vehicle (including fuel for personal use) and tools together with ongoing training and manufacturer certifications and the clear progression into senior engineering or project roles.
Our client, a national IT company, are currently recruiting a confident Field-Based Lead AV Engineer to join their expanding installation and service team. This role is ideal for an engineer with solid hands-on experience who is ready to take ownership of projects, support junior colleagues, and deliver high-quality AV solutions across commercial, corporate, education and public-sector environments. Working Remotely, duties to include: Install, configure and commission AV systems including displays, projectors, audio systems, control systems and video conferencing platforms Conduct on-site service visits, diagnostics, repairs and preventative maintenance Complete structured cabling, terminations and equipment mounting to professional standards Support project managers with system testing, documentation and client handover Provide clear, customer-focused technical support during installation and service visits Ensure all work meets health & safety requirements and manufacturer specifications As a successful candidate you will have experience as an AV Engineer or AV Technician in a field-based role with a strong understanding of AV signal flow, hardware, control systems and VC technologies, competence with installation, cabling (Cat5/6), troubleshooting and commissioning with the ability to read and interpret technical drawings and installation plans. Security Clearance Requirement: Applicants must have lived and worked in the UK for the last five years to meet the security clearance requirements for this role. Professional communication skills and confidence working independently on client sites is also essential as is a Full UK driving licence. Experience with Crestron, Extron, AMX, Q-SYS, Poly, Cisco or Microsoft Teams Rooms and industry certifications (CTS, manufacturer training, networking qualifications) would be beneficial. In Return the company offers a competitive salary with overtime opportunities, shift allowance & bonus, a company vehicle (including fuel for personal use) and tools together with ongoing training and manufacturer certifications and the clear progression into senior engineering or project roles.
Oct 27, 2026
Full time
Our client, a national IT company, are currently recruiting a confident Field-Based Lead AV Engineer to join their expanding installation and service team. This role is ideal for an engineer with solid hands-on experience who is ready to take ownership of projects, support junior colleagues, and deliver high-quality AV solutions across commercial, corporate, education and public-sector environments. Working Remotely, duties to include: Install, configure and commission AV systems including displays, projectors, audio systems, control systems and video conferencing platforms Conduct on-site service visits, diagnostics, repairs and preventative maintenance Complete structured cabling, terminations and equipment mounting to professional standards Support project managers with system testing, documentation and client handover Provide clear, customer-focused technical support during installation and service visits Ensure all work meets health & safety requirements and manufacturer specifications As a successful candidate you will have experience as an AV Engineer or AV Technician in a field-based role with a strong understanding of AV signal flow, hardware, control systems and VC technologies, competence with installation, cabling (Cat5/6), troubleshooting and commissioning with the ability to read and interpret technical drawings and installation plans. Security Clearance Requirement: Applicants must have lived and worked in the UK for the last five years to meet the security clearance requirements for this role. Professional communication skills and confidence working independently on client sites is also essential as is a Full UK driving licence. Experience with Crestron, Extron, AMX, Q-SYS, Poly, Cisco or Microsoft Teams Rooms and industry certifications (CTS, manufacturer training, networking qualifications) would be beneficial. In Return the company offers a competitive salary with overtime opportunities, shift allowance & bonus, a company vehicle (including fuel for personal use) and tools together with ongoing training and manufacturer certifications and the clear progression into senior engineering or project roles.
Our client, a national IT company, are currently recruiting a confident Field-Based Lead AV Engineer to join their expanding installation and service team. This role is ideal for an engineer with solid hands-on experience who is ready to take ownership of projects, support junior colleagues, and deliver high-quality AV solutions across commercial, corporate, education and public-sector environments. Working Remotely, duties to include: Install, configure and commission AV systems including displays, projectors, audio systems, control systems and video conferencing platforms Conduct on-site service visits, diagnostics, repairs and preventative maintenance Complete structured cabling, terminations and equipment mounting to professional standards Support project managers with system testing, documentation and client handover Provide clear, customer-focused technical support during installation and service visits Ensure all work meets health & safety requirements and manufacturer specifications As a successful candidate you will have experience as an AV Engineer or AV Technician in a field-based role with a strong understanding of AV signal flow, hardware, control systems and VC technologies, competence with installation, cabling (Cat5/6), troubleshooting and commissioning with the ability to read and interpret technical drawings and installation plans. Security Clearance Requirement: Applicants must have lived and worked in the UK for the last five years to meet the security clearance requirements for this role. Professional communication skills and confidence working independently on client sites is also essential as is a Full UK driving licence. Experience with Crestron, Extron, AMX, Q-SYS, Poly, Cisco or Microsoft Teams Rooms and industry certifications (CTS, manufacturer training, networking qualifications) would be beneficial. In Return the company offers a competitive salary with overtime opportunities, shift allowance & bonus, a company vehicle (including fuel for personal use) and tools together with ongoing training and manufacturer certifications and the clear progression into senior engineering or project roles.
Oct 27, 2026
Full time
Our client, a national IT company, are currently recruiting a confident Field-Based Lead AV Engineer to join their expanding installation and service team. This role is ideal for an engineer with solid hands-on experience who is ready to take ownership of projects, support junior colleagues, and deliver high-quality AV solutions across commercial, corporate, education and public-sector environments. Working Remotely, duties to include: Install, configure and commission AV systems including displays, projectors, audio systems, control systems and video conferencing platforms Conduct on-site service visits, diagnostics, repairs and preventative maintenance Complete structured cabling, terminations and equipment mounting to professional standards Support project managers with system testing, documentation and client handover Provide clear, customer-focused technical support during installation and service visits Ensure all work meets health & safety requirements and manufacturer specifications As a successful candidate you will have experience as an AV Engineer or AV Technician in a field-based role with a strong understanding of AV signal flow, hardware, control systems and VC technologies, competence with installation, cabling (Cat5/6), troubleshooting and commissioning with the ability to read and interpret technical drawings and installation plans. Security Clearance Requirement: Applicants must have lived and worked in the UK for the last five years to meet the security clearance requirements for this role. Professional communication skills and confidence working independently on client sites is also essential as is a Full UK driving licence. Experience with Crestron, Extron, AMX, Q-SYS, Poly, Cisco or Microsoft Teams Rooms and industry certifications (CTS, manufacturer training, networking qualifications) would be beneficial. In Return the company offers a competitive salary with overtime opportunities, shift allowance & bonus, a company vehicle (including fuel for personal use) and tools together with ongoing training and manufacturer certifications and the clear progression into senior engineering or project roles.
Our client, a national IT company, are currently recruiting a confident Field-Based Lead AV Engineer to join their expanding installation and service team. This role is ideal for an engineer with solid hands-on experience who is ready to take ownership of projects, support junior colleagues, and deliver high-quality AV solutions across commercial, corporate, education and public-sector environments. Working Remotely, duties to include: Install, configure and commission AV systems including displays, projectors, audio systems, control systems and video conferencing platforms Conduct on-site service visits, diagnostics, repairs and preventative maintenance Complete structured cabling, terminations and equipment mounting to professional standards Support project managers with system testing, documentation and client handover Provide clear, customer-focused technical support during installation and service visits Ensure all work meets health & safety requirements and manufacturer specifications As a successful candidate you will have experience as an AV Engineer or AV Technician in a field-based role with a strong understanding of AV signal flow, hardware, control systems and VC technologies, competence with installation, cabling (Cat5/6), troubleshooting and commissioning with the ability to read and interpret technical drawings and installation plans. Security Clearance Requirement: Applicants must have lived and worked in the UK for the last five years to meet the security clearance requirements for this role. Professional communication skills and confidence working independently on client sites is also essential as is a Full UK driving licence. Experience with Crestron, Extron, AMX, Q-SYS, Poly, Cisco or Microsoft Teams Rooms and industry certifications (CTS, manufacturer training, networking qualifications) would be beneficial. In Return the company offers a competitive salary with overtime opportunities, shift allowance & bonus, a company vehicle (including fuel for personal use) and tools together with ongoing training and manufacturer certifications and the clear progression into senior engineering or project roles.
Oct 27, 2026
Full time
Our client, a national IT company, are currently recruiting a confident Field-Based Lead AV Engineer to join their expanding installation and service team. This role is ideal for an engineer with solid hands-on experience who is ready to take ownership of projects, support junior colleagues, and deliver high-quality AV solutions across commercial, corporate, education and public-sector environments. Working Remotely, duties to include: Install, configure and commission AV systems including displays, projectors, audio systems, control systems and video conferencing platforms Conduct on-site service visits, diagnostics, repairs and preventative maintenance Complete structured cabling, terminations and equipment mounting to professional standards Support project managers with system testing, documentation and client handover Provide clear, customer-focused technical support during installation and service visits Ensure all work meets health & safety requirements and manufacturer specifications As a successful candidate you will have experience as an AV Engineer or AV Technician in a field-based role with a strong understanding of AV signal flow, hardware, control systems and VC technologies, competence with installation, cabling (Cat5/6), troubleshooting and commissioning with the ability to read and interpret technical drawings and installation plans. Security Clearance Requirement: Applicants must have lived and worked in the UK for the last five years to meet the security clearance requirements for this role. Professional communication skills and confidence working independently on client sites is also essential as is a Full UK driving licence. Experience with Crestron, Extron, AMX, Q-SYS, Poly, Cisco or Microsoft Teams Rooms and industry certifications (CTS, manufacturer training, networking qualifications) would be beneficial. In Return the company offers a competitive salary with overtime opportunities, shift allowance & bonus, a company vehicle (including fuel for personal use) and tools together with ongoing training and manufacturer certifications and the clear progression into senior engineering or project roles.
Our client, a leading IT solutions provider, are looking to recruit a proactive and customer-focused Service Desk Analyst to join their technical support team and deliver cutting-edge collaboration technology to clients across corporate, public sector, and enterprise environments. This is an excellent opportunity for someone with a passion for AV technology, IT and first-class customer service. As a Service Desk Analyst, you will be the first point of contact for all Audio-Visual support queries. You'll diagnose issues, provide remote technical assistance, and ensure incidents are resolved efficiently or escalated appropriately. You'll work closely with field engineers, project teams, and clients to maintain high service standards and keep AV environments running smoothly. Key Responsibilities to Include: Act as the primary contact for AV support incidents via phone, email, and ticketing system Provide first-line and some second-line support for AV hardware, meeting room systems, and collaboration platforms Troubleshoot issues with video conferencing systems (Teams Rooms, Zoom Rooms, Cisco, Poly, etc.) Support digital signage, control systems, audio processors, and display technologies Log, prioritise, and manage incidents through to resolution, ensuring SLAs are met Escalate complex issues to senior engineers or vendors when required Assist with remote monitoring and proactive maintenance of AV systems Maintain accurate documentation, asset records, and knowledge base articles Deliver excellent customer service and clear communication throughout the support process As a successful candidate ideally you will have previous experience in a Service Desk, IT Support, or AV Support role and an understanding of Audio-Visual technologies is essential together with familiarity with Teams Rooms, Zoom Rooms, Cisco Webex, Poly, Crestron, Extron, or similar systems would be beneficial. Excellent communication and customer service skills are essential with the ability to work under pressure and manage multiple priorities. ITIL Foundation qualification and experience with ticketing systems (ServiceNow, Freshservice, Zendesk, etc.) would be desirable but not essential. In return the company offers a competitive salary and benefits package, fantastic training and certification opportunities across AV and UC technologies with career progression to progression to 2nd & 3rd line status within a supportive team environment with the option and flexibility of hybrid working. Salary: £25,000 - £30,000 DOE + Bonus + optional overtime
Oct 07, 2026
Full time
Our client, a leading IT solutions provider, are looking to recruit a proactive and customer-focused Service Desk Analyst to join their technical support team and deliver cutting-edge collaboration technology to clients across corporate, public sector, and enterprise environments. This is an excellent opportunity for someone with a passion for AV technology, IT and first-class customer service. As a Service Desk Analyst, you will be the first point of contact for all Audio-Visual support queries. You'll diagnose issues, provide remote technical assistance, and ensure incidents are resolved efficiently or escalated appropriately. You'll work closely with field engineers, project teams, and clients to maintain high service standards and keep AV environments running smoothly. Key Responsibilities to Include: Act as the primary contact for AV support incidents via phone, email, and ticketing system Provide first-line and some second-line support for AV hardware, meeting room systems, and collaboration platforms Troubleshoot issues with video conferencing systems (Teams Rooms, Zoom Rooms, Cisco, Poly, etc.) Support digital signage, control systems, audio processors, and display technologies Log, prioritise, and manage incidents through to resolution, ensuring SLAs are met Escalate complex issues to senior engineers or vendors when required Assist with remote monitoring and proactive maintenance of AV systems Maintain accurate documentation, asset records, and knowledge base articles Deliver excellent customer service and clear communication throughout the support process As a successful candidate ideally you will have previous experience in a Service Desk, IT Support, or AV Support role and an understanding of Audio-Visual technologies is essential together with familiarity with Teams Rooms, Zoom Rooms, Cisco Webex, Poly, Crestron, Extron, or similar systems would be beneficial. Excellent communication and customer service skills are essential with the ability to work under pressure and manage multiple priorities. ITIL Foundation qualification and experience with ticketing systems (ServiceNow, Freshservice, Zendesk, etc.) would be desirable but not essential. In return the company offers a competitive salary and benefits package, fantastic training and certification opportunities across AV and UC technologies with career progression to progression to 2nd & 3rd line status within a supportive team environment with the option and flexibility of hybrid working. Salary: £25,000 - £30,000 DOE + Bonus + optional overtime
