Key Group

Key Group is one of the most dynamic and forward-thinking businesses in UK financial services. Since 1998, our brands have helped people unlock a better retirement through later life lending solutions. Our mission is simple: to be the UK's leading later life lending Groups, powered by respected brands and strong adviser relationships. We are looking for a PR-Focused Copywriter to produce high-quality PR and editorial content for our brands, Air and more2life.This role is hybrid, with flexibility to work remotely and regular office collaboration in Preston. The role works directly with senior leaders, journalists, PR agencies, research partners and internal experts to produce accurate, insight-driven content that supports media coverage, adviser engagement and broader brand visibility. Key Responsibilities Write press releases, statements, Q&As and media commentary. Draft articles, blogs, op-eds and journalist-ready content. Work directly with journalists on content requests. Collaborate with PR and research agencies on media materials. Turn research and market insight into compelling storylines. Ghostwrite content for senior leaders across Air and more2life. Support the Learning & Content team with adviser-facing content. Maintain tone of voice consistency across all written outputs. Essential Experience Strong PR, editorial or journalism writing background. Experience working with journalists and PR agencies. Experience ghostwriting for senior leaders. Ability to deliver content at pace with high accuracy. Personal Qualities Ability to turn research and data into compelling narratives. Fast, responsive and confident communicator. Insight-driven storyteller with strong editorial judgement. Comfortable engaging with senior leaders. Collaborative and detail-focused. Curious, proactive and commercially aware. Most of all we look for people who display and work around the core values of our business: Ambitious - to break ground to help our customers enjoy a better retirement Supportive - relationships are key to everything we do. Personal - going above and beyond to offer exceptional service. Integrity - honest, true and transparent in all of our relationships. Responsive - whatever the challenge we'll deliver the right result. Expert - experts in our field, our thirst for knowledge never stops. Benefits 25 Days holiday plus bank holidays rising to 28 with service Additional holiday purchase scheme 1 additional day to take on charity work and another to doing anything for your wellbeing 5% Employee & 8% Employer pension contribution Simply Health or AXA Exec (self) Healthcare Life Assurance Hybrid working (office in Preston, with remote flexibility)

Key Group is one of the most dynamic and forward-thinking businesses in UK financial services. Since 1998, our brands have helped people unlock a better retirement through later life lending solutions. Our mission is simple: to be the UK's leading later life lending group, powered by respected brands and strong adviser relationships. We are looking for a strong Brand and PR Manager to join our B2B Marketing division, to lead brand strategy, narrative development, PR oversight and media engagement for our brands, Air and more2life. This role is hybrid, with flexibility to work remotely and regular office collaboration in Preston. The Senior Brand & PR Manager will This role is responsible for brand campaigns, messaging, earned media strategy, research activation and cross-funnel brand consistency. It works closely with all areas of the B2B Marketing function as well as senior leadership to deliver a unified brand experience. Key Responsibilities Own the brand strategy and narrative for Air and more2life. Lead brand campaigns from insight to execution. Develop and deliver PR strategy, overseeing media relationships. Direct insight-led storytelling and research activation. Collaborate with marketing teams across the funnel to ensure brand consistency. Work with the Learning & Content team to align adviser materials. Provide oversight on PR output delivered by the Copywriter. Manage PR, research and creative agencies. Provide initial issues/crisis comms guidance, escalating to specialist agencies as required. Essential Experience Extensive experience in PR, brand communications and strategic comms. Strong track record securing earned media. Experience leading brand strategy and campaigns end-to-end. Strong stakeholder management, including working with senior leaders. Experience managing agencies. Personal Qualities Editorially sharp, with strong narrative judgement. Skilled at turning research and insight into compelling stories. Creative and commercially minded. Collaborative and confident working with senior stakeholders. Highly organised, hands-on and proactive. Able to thrive in a fast-paced, high-impact environment. Most of all we look for people who display and work around the core values of our business: Ambitious - to break ground to help our customers enjoy a better retirement. Supportive - relationships are key to everything we do. Personal - going above and beyond to offer exceptional service. Integrity - honest, true and transparent in all of our relationships. Responsive - whatever the challenge we'll deliver the right result. Expert - experts in our field, our thirst for knowledge never stops. Benefits 25 Days holiday plus bank holidays rising to 28 with service Additional holiday purchase scheme 1 additional day to take on charity work and another to doing anything for your wellbeing 5% Employee & 8% Employer pension contribution Simply Health or AXA Exec (self) Healthcare Life Assurance Hybrid working (office in Preston, with remote flexibility)

Key Group is one of the most exciting, forward-thinking brands in financial services focused on helping people unlock a better retirement. Part of the Key Group portfolio is Air Group, our multi award winning management system designed especially for the later life sector. At the heart of their innovative software is a whole of market retirement lending sourcing system to help Independent financia click apply for full job details

Mortgage Administrator / Case Owner Location: Onsite, Preston Salary: £25,070 Hours: Monday-Friday More2Life is part of Key Group and has been a pioneering force in the equity release market since launching in 2008. Operating from our Preston offices, we now help over 1,000 customers every month confidently release cash from their homes, growing year on year to become one of the largest lifetime mortgage lenders in the UK. We have an exciting opportunity for driven, customer-focused Case Owners to join our Servicing & Completions function, ensuring our customers receive exceptional support at a crucial stage in their journey. What is a Case Owner? As a Case Owner, you are the key driver of the mortgage journey post-offer through to completion. You'll work closely with solicitors, valuers, brokers and internal teams to progress cases smoothly, remove delays, and ultimately ensure customers receive their funds as quickly and confidently as possible. You'll be the voice, contact point and problem solver for every case in your pipeline - playing an essential role in helping our customers enjoy a better retirement. Main Responsibilities Manage a full caseload from mortgage offer through to completion, ensuring all requests, queries and updates are handled within agreed service levels. With compliance and accuracy front of mind, check documents, agree timescales and confirm completion dates. Work collaboratively with solicitors, valuers, brokers and customers to keep applications moving. Act with urgency, prioritising phone calls and customer updates to achieve quicker outcomes. Use internal systems to log all communication and documentation accurately. Identify and flag any potential customer vulnerability, escalating to our Vulnerability Champion where appropriate. What We're Looking For Confident telephony experience and comfortable picking up the phone. Target/KPI driven with the ability to work to deadlines. Forward thinking, agile and solutions focused. Strong objection-handling skills and confident decision-making. Excellent communication skills, written and verbal. Skilled in Outlook & Word, with CRM experience preferred. Able to multi-task in a fast-paced environment while maintaining accuracy and attention to detail. Passionate about delivering an outstanding customer experience. Our Values We hire and develop talent who live our APSIRE values: Ambitious - helping our customers unlock a better retirement Supportive - strong relationships sit at the heart of all we do Personal - going above and beyond for every customer Integrity - honest, transparent and principled Responsive - delivering the right outcome, every time Expert - specialist in our field with a constant drive to keep learning Benefits 23 days holiday + bank holidays (rising to 28 with service) Holiday purchase scheme 1 charity day and 1 wellbeing day Development and progression opportunities Generous pension scheme (8% employer, 5% employee) Simply Health cover Life Assurance Apply today and become a key part of More2Life's continued growth.

More2Life is part of the Key Group of companies and has been a pioneering force in the Equity Release market since its launch in 2008. Today, operating from our offices in Preston, we help over 1000 people every month to confidently release cash from their homes, significantly growing year on year to become one of the largest lifetime mortgage lenders in the UK click apply for full job details

Key Group is one of the most dynamic and forward-thinking businesses in UK financial services. Since 1998, our brands have helped people unlock a better retirement through later life lending solutions. Our mission is simple: to be the UK's leading later life lending Groups, powered by respected brands and strong adviser relationships click apply for full job details