We are recruiting for a Duty IGVA to join our team in Hertfordshire ; the scope on this job involves . Job Title: Duty Independent Gender Violence Advocate (IGVA) Location: Hertfordshire Salary: £29,701.36 per annum Contract type: Full-time, Permanent Hours: 37.5 This is a fantastic opportunity for you to play an integral role in being the first point of contact for the new Hertfordshire Violence Against Women and Girls Service specifically the one front door in collaboration with specialist partner agencies across Hertfordshire. This will include the use of a contact centre and live chat facilities. As part of a busy duty team who will be the first point of contact for survivors & professionals, you will be assessing survivors risks and needs; the duty IGVA will take immediate safety actions and ensure there is an effective hand over to the IGVA team for ongoing support. The duty IGVA will empower survivors by providing them with emotional, practical and personal welfare support. You will ensure that survivors are provided with a safe, supportive and welcoming environment, enabling them to access their rights, make decisions and increase their life options. We want kind and empathic people to work at Refuge, who believe in equality, diversity, and inclusion, are experts in their area of knowledge, want to make a positive difference and improve the lives of the women and children we support. As part of this role, you will be required to participate in an evening shift rota. This post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies. Closing date: 9.00am on 2 November 2026 Interview date: 11 November 2026 Benefits Refuge offers a variety of exciting opportunities to learn, develop and grow in your career. We recognise the value everyone brings to the organisation to achieve our aims and are dedicated to developing and rewarding our staff. More details of our benefits can be found in Job Information Pack.
Oct 08, 2026
Full time
We are recruiting for a Duty IGVA to join our team in Hertfordshire ; the scope on this job involves . Job Title: Duty Independent Gender Violence Advocate (IGVA) Location: Hertfordshire Salary: £29,701.36 per annum Contract type: Full-time, Permanent Hours: 37.5 This is a fantastic opportunity for you to play an integral role in being the first point of contact for the new Hertfordshire Violence Against Women and Girls Service specifically the one front door in collaboration with specialist partner agencies across Hertfordshire. This will include the use of a contact centre and live chat facilities. As part of a busy duty team who will be the first point of contact for survivors & professionals, you will be assessing survivors risks and needs; the duty IGVA will take immediate safety actions and ensure there is an effective hand over to the IGVA team for ongoing support. The duty IGVA will empower survivors by providing them with emotional, practical and personal welfare support. You will ensure that survivors are provided with a safe, supportive and welcoming environment, enabling them to access their rights, make decisions and increase their life options. We want kind and empathic people to work at Refuge, who believe in equality, diversity, and inclusion, are experts in their area of knowledge, want to make a positive difference and improve the lives of the women and children we support. As part of this role, you will be required to participate in an evening shift rota. This post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies. Closing date: 9.00am on 2 November 2026 Interview date: 11 November 2026 Benefits Refuge offers a variety of exciting opportunities to learn, develop and grow in your career. We recognise the value everyone brings to the organisation to achieve our aims and are dedicated to developing and rewarding our staff. More details of our benefits can be found in Job Information Pack.
Job Title: Housing Income Manager Location: Hybrid role (a mix of Site visits / Homeworking with a requirement to occasionally work at Head Office (Vauxhall, London) Salary: £44,643 per annum (Inclusive of £3000 London Weighting, which may not be applicable depending on your home location and any agreed permanent homeworking arrangement) Contract type: Full Time, Permanent Hours: 37.5 hours per week This is an opportunity to join Refuge as a Housing Income Manager. Join Refuge and help keep our homes, workplaces and services safe and compliant. Refuge is the UK's largest specialist provider of services for survivors of domestic abuse and gender-based violence. We are looking for a knowledgeable and proactive Housing Income Manager to join our Property Services Team. This is an exciting opportunity for a property professional with experience of building safety, statutory compliance and property management to play a key role in ensuring our diverse property portfolio remains safe, secure and compliant. Working closely with operational teams, senior leaders, contractors, regulators and external partners, you will act as Refuge's in-house compliance expert, providing technical advice and ensuring the organisation remains informed and compliant with changing legislation, regulations and industry standards. About the role The Housing Income Manager is Refuge's expert adviser who would be responsible for all elements of housing income management for our accommodation, including the policy framework, service charge calculation and rent setting, housing income budgets, training and management of rent collection, reporting and ensuring that all the processes meet the high standards set by the organisation and regulations in place. About You We are looking for someone who has: High integrity and openness. A strong sense of accountability Innovative and creative approach to developing solutions. An interest in and commitment to the long-term success and development of Refuge. Acts with integrity and shows a commitment to upholding professional standards. Demonstrates a commitment to follow Refuge's policies and procedures. Demonstrates a strong commitment to Refuge's values and principles including equality, diversity, and inclusion. A proactive approach to problem-solving and continuous improvement. The ability to travel across London and surrounding areas as required. Computer literate with the ability to develop and use electronic recording systems to accurately record data Strong problem solver, with the ability to think creatively about how to implement processes and deliver outcomes in a resource-constrained environment Proven ability to write reports, policies and procedures documents. A high standard of written and spoken English For more information about the role, please view our downloadable job pack! This post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies Closing Date: 09:00am on 2 November 2026 Interview Date: 10 November 2026
Oct 08, 2026
Full time
Job Title: Housing Income Manager Location: Hybrid role (a mix of Site visits / Homeworking with a requirement to occasionally work at Head Office (Vauxhall, London) Salary: £44,643 per annum (Inclusive of £3000 London Weighting, which may not be applicable depending on your home location and any agreed permanent homeworking arrangement) Contract type: Full Time, Permanent Hours: 37.5 hours per week This is an opportunity to join Refuge as a Housing Income Manager. Join Refuge and help keep our homes, workplaces and services safe and compliant. Refuge is the UK's largest specialist provider of services for survivors of domestic abuse and gender-based violence. We are looking for a knowledgeable and proactive Housing Income Manager to join our Property Services Team. This is an exciting opportunity for a property professional with experience of building safety, statutory compliance and property management to play a key role in ensuring our diverse property portfolio remains safe, secure and compliant. Working closely with operational teams, senior leaders, contractors, regulators and external partners, you will act as Refuge's in-house compliance expert, providing technical advice and ensuring the organisation remains informed and compliant with changing legislation, regulations and industry standards. About the role The Housing Income Manager is Refuge's expert adviser who would be responsible for all elements of housing income management for our accommodation, including the policy framework, service charge calculation and rent setting, housing income budgets, training and management of rent collection, reporting and ensuring that all the processes meet the high standards set by the organisation and regulations in place. About You We are looking for someone who has: High integrity and openness. A strong sense of accountability Innovative and creative approach to developing solutions. An interest in and commitment to the long-term success and development of Refuge. Acts with integrity and shows a commitment to upholding professional standards. Demonstrates a commitment to follow Refuge's policies and procedures. Demonstrates a strong commitment to Refuge's values and principles including equality, diversity, and inclusion. A proactive approach to problem-solving and continuous improvement. The ability to travel across London and surrounding areas as required. Computer literate with the ability to develop and use electronic recording systems to accurately record data Strong problem solver, with the ability to think creatively about how to implement processes and deliver outcomes in a resource-constrained environment Proven ability to write reports, policies and procedures documents. A high standard of written and spoken English For more information about the role, please view our downloadable job pack! This post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies Closing Date: 09:00am on 2 November 2026 Interview Date: 10 November 2026
Job Title: Housing Support Worker Location: Warwickshire - Hybrid working between staff offices across Warwickshire, Dispersed Accommodation (mainly based in the North of Warwickshire and Rugby) and occasional home working Salary: £26,701.36 per annum Contract type: Full Time, Permanent Hours: 37.5 hours per week This is an opportunity to join Refuge as a Housing Support Worker to provide high quality practical and emotional support to survivors of domestic abuse and their children living in our dispersed refuge accommodation in Warwickshire. You will form a team that makes up the Warwickshire Dispersed Safe Accommodation service. This service provides emergency safe accommodation across Warwickshire with high-quality domestic abuse support, 'by-and-for' services for survivors of domestic abuse and their children. Housing Support Workers will work closely with the Floating Support Workers and Child Support Workers (who provide the personal support to survivors of domestic abuse and their children) to ensure that the emergency accommodation and support meets the whole range of survivors' needs. The post holder will be responsible for the Health and Safety and maintenance of emergency safe accommodation units in multiple 1-3-bedroom properties across Warwickshire. This will include the practical set up and maintenance of home furnishings and utilities in each property and the management of the cleaning and replacements required between each use of the accommodation unit. The post holder will provide support to survivors fleeing domestic abuse around accessing housing benefit for the dispersed accommodation and support survivors with exploring and accessing move on accommodation. You will also be responsible for ensuring that the properties will maintain Refuge's accommodation standards and comply with all Health and Safety legislation and requirements As part of this role, you will be required to participate in an out-of-hours on call rota. This post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies. Closing Date: 09:00am 5 November 2026 Interview Date: 20 November 2026
Oct 04, 2026
Full time
Job Title: Housing Support Worker Location: Warwickshire - Hybrid working between staff offices across Warwickshire, Dispersed Accommodation (mainly based in the North of Warwickshire and Rugby) and occasional home working Salary: £26,701.36 per annum Contract type: Full Time, Permanent Hours: 37.5 hours per week This is an opportunity to join Refuge as a Housing Support Worker to provide high quality practical and emotional support to survivors of domestic abuse and their children living in our dispersed refuge accommodation in Warwickshire. You will form a team that makes up the Warwickshire Dispersed Safe Accommodation service. This service provides emergency safe accommodation across Warwickshire with high-quality domestic abuse support, 'by-and-for' services for survivors of domestic abuse and their children. Housing Support Workers will work closely with the Floating Support Workers and Child Support Workers (who provide the personal support to survivors of domestic abuse and their children) to ensure that the emergency accommodation and support meets the whole range of survivors' needs. The post holder will be responsible for the Health and Safety and maintenance of emergency safe accommodation units in multiple 1-3-bedroom properties across Warwickshire. This will include the practical set up and maintenance of home furnishings and utilities in each property and the management of the cleaning and replacements required between each use of the accommodation unit. The post holder will provide support to survivors fleeing domestic abuse around accessing housing benefit for the dispersed accommodation and support survivors with exploring and accessing move on accommodation. You will also be responsible for ensuring that the properties will maintain Refuge's accommodation standards and comply with all Health and Safety legislation and requirements As part of this role, you will be required to participate in an out-of-hours on call rota. This post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies. Closing Date: 09:00am 5 November 2026 Interview Date: 20 November 2026
Job Title: Refuge Worker Location: Warwickshire - this is an onsite role Salary: £22,429.14 per annum Contract type: Part Time, Permanent Hours: 31.5 hours per week This is an exciting opportunity to join Refuge as a refuge worker, providing high quality practical and emotional support to survivors of domestic abuse and their children living in our refuge accommodation in Warwickshire. The post holder will work closely with survivors from the point of crisis and admission to the refuge, through to move on from the emergency accommodation. This involves providing a personalised, holistic support and safety plan, enabling survivors to access housing, welfare, benefits and legal advice. You will also work in partnership with both statutory and voluntary sector partners to ensure that the whole range of survivors' needs are met. A key requirement is to ensure that survivors are provided with a safe, supportive and welcoming environment in accordance with Refuge's philosophical principles. As part of this role, you will be required to participate in an out-of-hours on call rota. This post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies. Closing Date: 09:00am 12/10/2026 Interview Date: 21/10/2026
Sep 30, 2026
Full time
Job Title: Refuge Worker Location: Warwickshire - this is an onsite role Salary: £22,429.14 per annum Contract type: Part Time, Permanent Hours: 31.5 hours per week This is an exciting opportunity to join Refuge as a refuge worker, providing high quality practical and emotional support to survivors of domestic abuse and their children living in our refuge accommodation in Warwickshire. The post holder will work closely with survivors from the point of crisis and admission to the refuge, through to move on from the emergency accommodation. This involves providing a personalised, holistic support and safety plan, enabling survivors to access housing, welfare, benefits and legal advice. You will also work in partnership with both statutory and voluntary sector partners to ensure that the whole range of survivors' needs are met. A key requirement is to ensure that survivors are provided with a safe, supportive and welcoming environment in accordance with Refuge's philosophical principles. As part of this role, you will be required to participate in an out-of-hours on call rota. This post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies. Closing Date: 09:00am 12/10/2026 Interview Date: 21/10/2026
