Business Development Manager Salary: £40,000 - £50,000 Commission: 10% commission on gross profit generated A growing IT infrastructure and network services provider is hiring a Business Development Manager to drive new business growth across the UK market. This is a true hunter role focused on generating opportunities, building relationships and winning new business across infrastructure, networking and technical support services. The business is specifically looking for someone with a background in IT infrastructure or technical services rather than SaaS or software sales. What you'll be doing: Generate new business opportunities across the IT infrastructure and networking market Build relationships with IT leaders, procurement teams and technical decision makers Attend trade shows, networking events and industry meetings Manage the full sales cycle from prospecting through to close Sell infrastructure, networking and technical support services across a broad client base Build and manage your own pipeline and commercial activity Work closely with leadership on growth strategy and market opportunities Support and guide a small internal commercial team What you'll need: Proven experience in a hunter-style Business Development role Background in IT infrastructure, networking, telecoms, cabling or technical services sales Experience selling services rather than SaaS or software platforms Strong networking and relationship-building skills Comfortable generating opportunities through both outbound activity and face-to-face engagement Commercial mindset with the ability to identify and develop opportunities Ability to work autonomously in a remote environment Location: Remote with travel (all travel expensed) Office Requirement : Birmingham office once per month This role would suit someone from an infrastructure or technical services background who enjoys building relationships, generating opportunities and operating in a true new business environment.
Jun 11, 2026
Full time
Business Development Manager Salary: £40,000 - £50,000 Commission: 10% commission on gross profit generated A growing IT infrastructure and network services provider is hiring a Business Development Manager to drive new business growth across the UK market. This is a true hunter role focused on generating opportunities, building relationships and winning new business across infrastructure, networking and technical support services. The business is specifically looking for someone with a background in IT infrastructure or technical services rather than SaaS or software sales. What you'll be doing: Generate new business opportunities across the IT infrastructure and networking market Build relationships with IT leaders, procurement teams and technical decision makers Attend trade shows, networking events and industry meetings Manage the full sales cycle from prospecting through to close Sell infrastructure, networking and technical support services across a broad client base Build and manage your own pipeline and commercial activity Work closely with leadership on growth strategy and market opportunities Support and guide a small internal commercial team What you'll need: Proven experience in a hunter-style Business Development role Background in IT infrastructure, networking, telecoms, cabling or technical services sales Experience selling services rather than SaaS or software platforms Strong networking and relationship-building skills Comfortable generating opportunities through both outbound activity and face-to-face engagement Commercial mindset with the ability to identify and develop opportunities Ability to work autonomously in a remote environment Location: Remote with travel (all travel expensed) Office Requirement : Birmingham office once per month This role would suit someone from an infrastructure or technical services background who enjoys building relationships, generating opportunities and operating in a true new business environment.
Machine Learning Engineer An AI-driven start-up, backed by $20M in Series A funding, is looking for its first Machine Learning Engineer to help scale their product and infrastructure. The platform transforms educational content into smart, personalised learning tools - and is already seeing rapid user growth and strong traction in the market. This is a unique opportunity to join early, influence the technical roadmap, and work directly with experienced founders and a senior engineering team. What you'll be doing: Designing, building and deploying ML-powered features across a production platform Working across Python and TypeScript, integrating models into scalable, real-time systems Fine-tuning and training NLP models using techniques like transformers Driving the machine learning strategy and building best practices from the ground up Collaborating closely with product, engineering, and leadership What we're looking for: Strong commercial experience building and deploying ML models in production Proficiency in Python and familiarity with TypeScript/JavaScript Experience with NLP or recommendation systems is a bonus Excited by start-ups: product-minded, hands-on, and motivated by impact What's on offer: £100,000 - £120,000 salary + meaningful equity 4 days/week in a modern London office near Liverpool St Greenfield ML ownership with direct access to founding team A chance to shape the future of an AI product already loved by users
Jun 11, 2026
Full time
Machine Learning Engineer An AI-driven start-up, backed by $20M in Series A funding, is looking for its first Machine Learning Engineer to help scale their product and infrastructure. The platform transforms educational content into smart, personalised learning tools - and is already seeing rapid user growth and strong traction in the market. This is a unique opportunity to join early, influence the technical roadmap, and work directly with experienced founders and a senior engineering team. What you'll be doing: Designing, building and deploying ML-powered features across a production platform Working across Python and TypeScript, integrating models into scalable, real-time systems Fine-tuning and training NLP models using techniques like transformers Driving the machine learning strategy and building best practices from the ground up Collaborating closely with product, engineering, and leadership What we're looking for: Strong commercial experience building and deploying ML models in production Proficiency in Python and familiarity with TypeScript/JavaScript Experience with NLP or recommendation systems is a bonus Excited by start-ups: product-minded, hands-on, and motivated by impact What's on offer: £100,000 - £120,000 salary + meaningful equity 4 days/week in a modern London office near Liverpool St Greenfield ML ownership with direct access to founding team A chance to shape the future of an AI product already loved by users
Title - Head of Engineering Location - London (in office) Department - Engineering Reports to - CTO Overview: We're looking for an experienced Head of Engineering to lead our development teams and drive the technical vision of our products. You'll oversee architecture, delivery, and team performance across multiple projects built primarily on .NET, MS SQL, and React. The ideal candidate is a hands-on technical leader who can balance strategy, quality, and execution while fostering a culture of excellence and accountability. Key Responsibilities: Leadership Define and execute the engineering strategy in alignment with company goals. Lead, mentor, and grow a team of 15 software engineers across multiple projects. Collaborate with product and design teams to ensure timely, high-quality delivery. Maintain strong communication between teams and stakeholders. Technical Direction Oversee architectural decisions and ensure best practices in system design and scalability. Provide technical guidance in .NET backend, React frontend, and MS SQL database design. Ensure code quality, performance, and maintainability through reviews and standardization. Evaluate and implement tools, frameworks, and processes that improve engineering efficiency. Ensure compliance with required certification frameworks. Product Delivery Own the technical delivery roadmap and ensure predictable, high-quality releases. Collaborate with QA and DevOps to optimise CI/CD pipelines and release management. Track and manage engineering metrics related to velocity, quality, and reliability. People & Culture Coach team leads and senior engineers to grow in their roles. Foster a culture of continuous learning, collaboration, and accountability. Promote cross-team knowledge sharing and adherence to best practices. Participate in hiring, onboarding, and performance reviews. Qualifications: Required 10+ years of professional software development experience. 3+ years in a leadership or management role overseeing engineering teams. Strong expertise in ASP.NET Core, MS SQL, and React (or similar JS frameworks). Proven experience designing scalable, maintainable architectures. Excellent communication and stakeholder management skills. Preferred Experience managing cross-functional teams (Frontend, Backend, QA). Familiarity with Agile development and continuous delivery environments. Understanding of system design, distributed systems, and API architecture.
Jun 05, 2026
Full time
Title - Head of Engineering Location - London (in office) Department - Engineering Reports to - CTO Overview: We're looking for an experienced Head of Engineering to lead our development teams and drive the technical vision of our products. You'll oversee architecture, delivery, and team performance across multiple projects built primarily on .NET, MS SQL, and React. The ideal candidate is a hands-on technical leader who can balance strategy, quality, and execution while fostering a culture of excellence and accountability. Key Responsibilities: Leadership Define and execute the engineering strategy in alignment with company goals. Lead, mentor, and grow a team of 15 software engineers across multiple projects. Collaborate with product and design teams to ensure timely, high-quality delivery. Maintain strong communication between teams and stakeholders. Technical Direction Oversee architectural decisions and ensure best practices in system design and scalability. Provide technical guidance in .NET backend, React frontend, and MS SQL database design. Ensure code quality, performance, and maintainability through reviews and standardization. Evaluate and implement tools, frameworks, and processes that improve engineering efficiency. Ensure compliance with required certification frameworks. Product Delivery Own the technical delivery roadmap and ensure predictable, high-quality releases. Collaborate with QA and DevOps to optimise CI/CD pipelines and release management. Track and manage engineering metrics related to velocity, quality, and reliability. People & Culture Coach team leads and senior engineers to grow in their roles. Foster a culture of continuous learning, collaboration, and accountability. Promote cross-team knowledge sharing and adherence to best practices. Participate in hiring, onboarding, and performance reviews. Qualifications: Required 10+ years of professional software development experience. 3+ years in a leadership or management role overseeing engineering teams. Strong expertise in ASP.NET Core, MS SQL, and React (or similar JS frameworks). Proven experience designing scalable, maintainable architectures. Excellent communication and stakeholder management skills. Preferred Experience managing cross-functional teams (Frontend, Backend, QA). Familiarity with Agile development and continuous delivery environments. Understanding of system design, distributed systems, and API architecture.
Role: Solutions Engineer Salary: £45,000 - £60,000 Location: Birmingham / Hybrid / Remote Type: Permanent Delighted to have re-partnered with a long term client of mine who are looking to add a Solutions Engineer to the team. With a 40 person team, they are showing no signs of slowing down and this fantastic B2B Marketing agency are growing again! The role will cover the following areas: HubSpot CRM Data Technology solutions Training Technology integrations Pre-Sales Reporting & analytical This role is focused all around HubSpot! Solutions Engineer required skills: 2 + years of HubSpot experience Experience with working with Internal/ External clients Prior experience of working with Development teams to create solutions Strong background in manipulating marketing Data: Run Data Management, Control Data Migration, Data formatting, Data Object mapping. You must be UK based & have full right to work in the UK. If this role sparks an interest and you're keen to learn more, Please apply or email me on
Jun 04, 2026
Full time
Role: Solutions Engineer Salary: £45,000 - £60,000 Location: Birmingham / Hybrid / Remote Type: Permanent Delighted to have re-partnered with a long term client of mine who are looking to add a Solutions Engineer to the team. With a 40 person team, they are showing no signs of slowing down and this fantastic B2B Marketing agency are growing again! The role will cover the following areas: HubSpot CRM Data Technology solutions Training Technology integrations Pre-Sales Reporting & analytical This role is focused all around HubSpot! Solutions Engineer required skills: 2 + years of HubSpot experience Experience with working with Internal/ External clients Prior experience of working with Development teams to create solutions Strong background in manipulating marketing Data: Run Data Management, Control Data Migration, Data formatting, Data Object mapping. You must be UK based & have full right to work in the UK. If this role sparks an interest and you're keen to learn more, Please apply or email me on
AI Applications Specialist Remote - UK £80-90k depending on experience We're working with a fast-moving deep-tech company building category-defining hardware in one of the largest industrial sectors in the world. To move faster than anyone else, they are aggressively integrating AI across every layer of the business, from engineering and finance to operations and outreach. They need a highly technical, systems-minded operator who lives and breathes AI tools and knows how to deploy them at scale inside a real company. This is not a "prompt engineer" role. This is about building real systems that drive leverage across the business. Responsibilities of the role: Deploy AI systems across the company, building and managing agent workflows with tools like Claude Code, Codex and similar, and automating internal processes across engineering, finance, operations and outreach. Build agent-driven infrastructure, designing multi-agent systems that execute end-to-end (research, modelling, outreach) and managing local and distributed compute (e.g. Mac Mini clusters). Own the automation stack, implementing workflows with Clay, n8n, OpenClaw and similar, and integrating APIs, databases and internal tools into cohesive systems. Drive internal leverage, identify bottlenecks, and eliminate them using AI, so small teams can operate like much larger ones. Requirements to be successful: Deep hands-on experience with Claude Code, OpenAI Codex (or similar), Clay, n8n, and OpenClaw (or equivalent agent frameworks). A proven track record of building real AI systems (not just demos), deploying multi-step automated workflows, and running agents in production. Strong technical ability. Comfortable with APIs, scripting and system design, and able to debug and iterate quickly. Graduate or early-career, ideally from a top university (Oxford, Cambridge, MIT, Imperial, or similar) with a background in Mathematics, Computer Science, Physics, Engineering or related. Exceptionally sharp, fast-moving, intellectually curious. You use AI tools every day and push them to their limits. Ideally with experience building: autonomous research agents that gather, synthesise and structure data at scale fully automated outbound pipelines (sourcing, enrichment, messaging, follow-up) AI-driven financial modelling workflows. If you think this role could be a good fit, send your CV and any work examples over and we can set up a call.
Jun 01, 2026
Full time
AI Applications Specialist Remote - UK £80-90k depending on experience We're working with a fast-moving deep-tech company building category-defining hardware in one of the largest industrial sectors in the world. To move faster than anyone else, they are aggressively integrating AI across every layer of the business, from engineering and finance to operations and outreach. They need a highly technical, systems-minded operator who lives and breathes AI tools and knows how to deploy them at scale inside a real company. This is not a "prompt engineer" role. This is about building real systems that drive leverage across the business. Responsibilities of the role: Deploy AI systems across the company, building and managing agent workflows with tools like Claude Code, Codex and similar, and automating internal processes across engineering, finance, operations and outreach. Build agent-driven infrastructure, designing multi-agent systems that execute end-to-end (research, modelling, outreach) and managing local and distributed compute (e.g. Mac Mini clusters). Own the automation stack, implementing workflows with Clay, n8n, OpenClaw and similar, and integrating APIs, databases and internal tools into cohesive systems. Drive internal leverage, identify bottlenecks, and eliminate them using AI, so small teams can operate like much larger ones. Requirements to be successful: Deep hands-on experience with Claude Code, OpenAI Codex (or similar), Clay, n8n, and OpenClaw (or equivalent agent frameworks). A proven track record of building real AI systems (not just demos), deploying multi-step automated workflows, and running agents in production. Strong technical ability. Comfortable with APIs, scripting and system design, and able to debug and iterate quickly. Graduate or early-career, ideally from a top university (Oxford, Cambridge, MIT, Imperial, or similar) with a background in Mathematics, Computer Science, Physics, Engineering or related. Exceptionally sharp, fast-moving, intellectually curious. You use AI tools every day and push them to their limits. Ideally with experience building: autonomous research agents that gather, synthesise and structure data at scale fully automated outbound pipelines (sourcing, enrichment, messaging, follow-up) AI-driven financial modelling workflows. If you think this role could be a good fit, send your CV and any work examples over and we can set up a call.
Service Delivery Manager Location: Waterlooville - Hybrid (3 days of8ice, 2 days remote) Salary: £50k - £55k Overview An experienced Service Delivery Manager is required to lead and continuously improve managed IT service delivery. The role is responsible for ensuring consistent, high-quality customer outcomes while leading and developing technical teams. A key focus is embedding structured service management practices aligned with /IEC 20000-1 to drive continual improvement and operational excellence. Key Responsibilities People Leadership - Lead and develop Service Desk and engineering teams - Conduct performance reviews, 1:1s, and development planning - Manage workload, wellbeing, and team capacity - Set clear behavioural and performance expectations Service Delivery - Own day-to-day service delivery across managed services - Ensure effective management of incidents, requests, problems, and changes - Maintain performance against SLAs and service targets - Drive consistency and reduce operationalin efficiencies Customer Experience - Own customer service experience, including escalations - Work with stakeholders to align delivery with expectations - Lead service reviews and track improvement actions - Act as escalation point for service issues Service Management (ISO/IEC 20000-1) - Maintain and improve ISO-aligned service management practices - Ensure effective use of the Service Management System (SMS) - Apply policies and processes in a practical, consistent way - Support audits and continual improvement initiatives Continuous Improvement - Identify and deliver service improvement initiatives - Use data and feedback to inform decisions - Collaborate with internal teams on service transitions and changes Information Security - Adhere to information security policies and ISO-aligned controls - Protect customer data and report risks or incidents Required Experience - Experience as a Service Delivery Manager in an MSP or IT services environment - Strong team leadership and development experience - Practical experience with ISO/IEC 20000-1 aligned service management - Strong understanding of ITSM processes (incident, problem, change, request) - Experience managing SLAs, reporting, and service performance - Strong stakeholder and customer management skills - Ability to handle escalations and complex service issues - Balance of operational delivery and strategic improvement Desirable - ITIL certi8ication or equivalent experience - Experience supporting ISO audits Attributes - Strong people leadership and communication skills - Customer-focused and accountable - Calm under pressure with sound decision-making - Organised, pragmatic, and adaptable - Continuous improvement mindset
May 20, 2026
Full time
Service Delivery Manager Location: Waterlooville - Hybrid (3 days of8ice, 2 days remote) Salary: £50k - £55k Overview An experienced Service Delivery Manager is required to lead and continuously improve managed IT service delivery. The role is responsible for ensuring consistent, high-quality customer outcomes while leading and developing technical teams. A key focus is embedding structured service management practices aligned with /IEC 20000-1 to drive continual improvement and operational excellence. Key Responsibilities People Leadership - Lead and develop Service Desk and engineering teams - Conduct performance reviews, 1:1s, and development planning - Manage workload, wellbeing, and team capacity - Set clear behavioural and performance expectations Service Delivery - Own day-to-day service delivery across managed services - Ensure effective management of incidents, requests, problems, and changes - Maintain performance against SLAs and service targets - Drive consistency and reduce operationalin efficiencies Customer Experience - Own customer service experience, including escalations - Work with stakeholders to align delivery with expectations - Lead service reviews and track improvement actions - Act as escalation point for service issues Service Management (ISO/IEC 20000-1) - Maintain and improve ISO-aligned service management practices - Ensure effective use of the Service Management System (SMS) - Apply policies and processes in a practical, consistent way - Support audits and continual improvement initiatives Continuous Improvement - Identify and deliver service improvement initiatives - Use data and feedback to inform decisions - Collaborate with internal teams on service transitions and changes Information Security - Adhere to information security policies and ISO-aligned controls - Protect customer data and report risks or incidents Required Experience - Experience as a Service Delivery Manager in an MSP or IT services environment - Strong team leadership and development experience - Practical experience with ISO/IEC 20000-1 aligned service management - Strong understanding of ITSM processes (incident, problem, change, request) - Experience managing SLAs, reporting, and service performance - Strong stakeholder and customer management skills - Ability to handle escalations and complex service issues - Balance of operational delivery and strategic improvement Desirable - ITIL certi8ication or equivalent experience - Experience supporting ISO audits Attributes - Strong people leadership and communication skills - Customer-focused and accountable - Calm under pressure with sound decision-making - Organised, pragmatic, and adaptable - Continuous improvement mindset
Role: Senior Azure DevOps Engineer (Kafka) Location: Remote (UK) Salary: £75k + 10% Bonus Key Skills: Azure Terraform Kubernetes Kafka Data platforms Overview We're partnering with a fast-growing SaaS organisation building a modern, data-driven platform that powers better insight into behaviour, performance, and collaboration at scale. They're scaling their platform capability and are now looking for a Platform Engineer to help design, build, and evolve their cloud and data infrastructure. This is a hands-on role spanning cloud infrastructure, DevOps, and data platform engineering. The Role You'll work across Azure cloud infrastructure and data platforms, helping to build scalable, secure systems and improve how data flows across the organisation. You'll also play a key role in improving deployment processes, system reliability, and overall platform performance, working closely with software and data teams. Key Responsibilities Design and manage scalable Azure cloud infrastructure Own Infrastructure as Code using Terraform Build and maintain CI/CD pipelines using GitHub Actions (essential) Support GitHub-based release and deployment workflows Work with Kafka for event-driven streaming and real-time data movement Support and evolve data platforms (Databricks ideal) Build and maintain data pipelines (batch + streaming / ETL / ELT) Improve platform reliability, observability, and performance Collaborate with engineering teams to improve developer experience Requirements Strong Azure cloud experience Background in Platform Engineering, DevOps, or SRE Strong experience with GitHub Actions for CI/CD (essential) Kubernetes, Docker, and Terraform experience Strong scripting skills (Python, Bash, or PowerShell) Experience with Kafka or similar streaming platforms Experience with Databricks or modern data platforms (e.g. Snowflake, Synapse, BigQuery) Strong understanding of data pipelines and distributed systems Focus on automation, scalability, and reliability Nice to Have Lakehouse or large-scale data platform experience Observability tooling (Datadog, Grafana, Prometheus) SaaS / high-growth product experience Strong developer experience mindset
May 19, 2026
Full time
Role: Senior Azure DevOps Engineer (Kafka) Location: Remote (UK) Salary: £75k + 10% Bonus Key Skills: Azure Terraform Kubernetes Kafka Data platforms Overview We're partnering with a fast-growing SaaS organisation building a modern, data-driven platform that powers better insight into behaviour, performance, and collaboration at scale. They're scaling their platform capability and are now looking for a Platform Engineer to help design, build, and evolve their cloud and data infrastructure. This is a hands-on role spanning cloud infrastructure, DevOps, and data platform engineering. The Role You'll work across Azure cloud infrastructure and data platforms, helping to build scalable, secure systems and improve how data flows across the organisation. You'll also play a key role in improving deployment processes, system reliability, and overall platform performance, working closely with software and data teams. Key Responsibilities Design and manage scalable Azure cloud infrastructure Own Infrastructure as Code using Terraform Build and maintain CI/CD pipelines using GitHub Actions (essential) Support GitHub-based release and deployment workflows Work with Kafka for event-driven streaming and real-time data movement Support and evolve data platforms (Databricks ideal) Build and maintain data pipelines (batch + streaming / ETL / ELT) Improve platform reliability, observability, and performance Collaborate with engineering teams to improve developer experience Requirements Strong Azure cloud experience Background in Platform Engineering, DevOps, or SRE Strong experience with GitHub Actions for CI/CD (essential) Kubernetes, Docker, and Terraform experience Strong scripting skills (Python, Bash, or PowerShell) Experience with Kafka or similar streaming platforms Experience with Databricks or modern data platforms (e.g. Snowflake, Synapse, BigQuery) Strong understanding of data pipelines and distributed systems Focus on automation, scalability, and reliability Nice to Have Lakehouse or large-scale data platform experience Observability tooling (Datadog, Grafana, Prometheus) SaaS / high-growth product experience Strong developer experience mindset
Job Title: Infrastructure Engineer Location: Leicester, UK (Hybrid Working) Salary: £40,000 - £45,000 per annum We're looking for someone with a passion for technology and a solid understanding of both cloud and on-premise environments. You'll play a vital role in maintaining, supporting and optimising core systems that keep the business running efficiently and securely. Key Skills: Windows Server Azure Virtualisation The Role As part of a small but highly skilled team, you'll work across a broad range of technologies, supporting and improving enterprise-level infrastructure. Your day-to-day responsibilities will include: Supporting and maintaining Microsoft technologies (Exchange, Active Directory, SharePoint, Teams, Windows Server). Managing cloud-based solutions in Microsoft Azure. Administering virtualised environments using VMware. Assisting in the development and testing of disaster recovery and business continuity plans. Writing and maintaining automation scripts using PowerShell. Ensuring security best practices are followed across all infrastructure layers. About You We're looking for someone with strong problem-solving skills, a proactive mindset, and the confidence to work both independently and as part of a team. You'll ideally have experience across at least three of the key technical areas above, along with: A logical and analytical approach to troubleshooting. Excellent communication skills and attention to detail. The ability to adapt quickly in a fast-moving environment. A desire to stay current with new technologies and industry trends. If you're ready to join a collaborative and supportive team where you'll have real ownership and opportunities to grow, apply today - we'd love to hear from you.
May 19, 2026
Full time
Job Title: Infrastructure Engineer Location: Leicester, UK (Hybrid Working) Salary: £40,000 - £45,000 per annum We're looking for someone with a passion for technology and a solid understanding of both cloud and on-premise environments. You'll play a vital role in maintaining, supporting and optimising core systems that keep the business running efficiently and securely. Key Skills: Windows Server Azure Virtualisation The Role As part of a small but highly skilled team, you'll work across a broad range of technologies, supporting and improving enterprise-level infrastructure. Your day-to-day responsibilities will include: Supporting and maintaining Microsoft technologies (Exchange, Active Directory, SharePoint, Teams, Windows Server). Managing cloud-based solutions in Microsoft Azure. Administering virtualised environments using VMware. Assisting in the development and testing of disaster recovery and business continuity plans. Writing and maintaining automation scripts using PowerShell. Ensuring security best practices are followed across all infrastructure layers. About You We're looking for someone with strong problem-solving skills, a proactive mindset, and the confidence to work both independently and as part of a team. You'll ideally have experience across at least three of the key technical areas above, along with: A logical and analytical approach to troubleshooting. Excellent communication skills and attention to detail. The ability to adapt quickly in a fast-moving environment. A desire to stay current with new technologies and industry trends. If you're ready to join a collaborative and supportive team where you'll have real ownership and opportunities to grow, apply today - we'd love to hear from you.
Job Title: 2nd Line IT Support Engineer Location: Tamworth Salary: £38,000 - £42,000 We are seeking an experienced 2nd Line IT Support Engineer to provide advanced technical support across a fast-paced business environment. This role acts as an escalation point for 1st line support, taking ownership of complex incidents and ensuring issues are resolved efficiently with minimal disruption. You will play a key role in diagnosing root causes, resolving recurring problems, and supporting core infrastructure and business systems. Collaboration with the wider IT team is essential to maintain high service levels and continuously improve support operations. Key Responsibilities Act as the escalation point for 1st line support, managing complex or unresolved issues through to resolution Perform advanced troubleshooting across desktop, server, network, and cloud environments Identify root causes of recurring issues and implement long-term fixes Administer and support Microsoft 365 services, including Exchange Online, Teams, SharePoint, and Intune Manage identity and access across Active Directory and Entra ID (Azure AD) Support Conditional Access, MFA, security policies, and endpoint management Manage devices via Intune, including enrolment, compliance, and deployment Troubleshoot networking issues (DNS, DHCP, VPN, and connectivity) Support Windows Server environments, file services, and basic virtualisation Collaborate with 3rd line engineers on escalations, projects, and infrastructure improvements Identify opportunities to improve service quality and automate repetitive tasks Maintain accurate documentation and contribute to the knowledge base Assist with software deployments, patching, and system updates Provide on-site and remote support across multiple locations as required Ensure all work is logged and tracked within the ticketing system Support helpdesk operations during peak periods, including ticket triage and escalation Participate in an out-of-hours support rota where required Travel between sites when necessary, sometimes at short notice Maintain endpoint and identity security controls, ensuring compliance with security policies Assist in identifying and resolving security-related incidents Essential Skills & Experience 3-5 years' experience in a 2nd Line IT Support role Strong troubleshooting and problem-solving skills across a range of technologies Ability to take ownership of issues through to resolution, including root cause analysis Excellent communication skills, with the ability to engage technical and non-technical users Strong organisational and time management skills Full UK driving licence Technical Expertise: Microsoft 365 administration (Exchange Online, Teams, SharePoint) Intune (device enrolment, compliance policies, deployment) Active Directory and Entra ID (Azure AD) Conditional Access, MFA, and endpoint security controls Windows 10, Windows 11, and Windows Server Networking fundamentals (DNS, DHCP, VPN, connectivity troubleshooting) Server infrastructure support (file services, permissions, basic virtualisation) Experience with ITSM / ticketing systems Desirable Skills Experience in a multi-site environment Experience providing both on-site and remote support Exposure to warehouse or logistics environments Knowledge of virtualisation platforms (Hyper-V or VMware) Basic scripting skills (PowerShell) Exposure to Linux systems Relevant IT certifications (e.g., Microsoft, CompTIA)
May 19, 2026
Full time
Job Title: 2nd Line IT Support Engineer Location: Tamworth Salary: £38,000 - £42,000 We are seeking an experienced 2nd Line IT Support Engineer to provide advanced technical support across a fast-paced business environment. This role acts as an escalation point for 1st line support, taking ownership of complex incidents and ensuring issues are resolved efficiently with minimal disruption. You will play a key role in diagnosing root causes, resolving recurring problems, and supporting core infrastructure and business systems. Collaboration with the wider IT team is essential to maintain high service levels and continuously improve support operations. Key Responsibilities Act as the escalation point for 1st line support, managing complex or unresolved issues through to resolution Perform advanced troubleshooting across desktop, server, network, and cloud environments Identify root causes of recurring issues and implement long-term fixes Administer and support Microsoft 365 services, including Exchange Online, Teams, SharePoint, and Intune Manage identity and access across Active Directory and Entra ID (Azure AD) Support Conditional Access, MFA, security policies, and endpoint management Manage devices via Intune, including enrolment, compliance, and deployment Troubleshoot networking issues (DNS, DHCP, VPN, and connectivity) Support Windows Server environments, file services, and basic virtualisation Collaborate with 3rd line engineers on escalations, projects, and infrastructure improvements Identify opportunities to improve service quality and automate repetitive tasks Maintain accurate documentation and contribute to the knowledge base Assist with software deployments, patching, and system updates Provide on-site and remote support across multiple locations as required Ensure all work is logged and tracked within the ticketing system Support helpdesk operations during peak periods, including ticket triage and escalation Participate in an out-of-hours support rota where required Travel between sites when necessary, sometimes at short notice Maintain endpoint and identity security controls, ensuring compliance with security policies Assist in identifying and resolving security-related incidents Essential Skills & Experience 3-5 years' experience in a 2nd Line IT Support role Strong troubleshooting and problem-solving skills across a range of technologies Ability to take ownership of issues through to resolution, including root cause analysis Excellent communication skills, with the ability to engage technical and non-technical users Strong organisational and time management skills Full UK driving licence Technical Expertise: Microsoft 365 administration (Exchange Online, Teams, SharePoint) Intune (device enrolment, compliance policies, deployment) Active Directory and Entra ID (Azure AD) Conditional Access, MFA, and endpoint security controls Windows 10, Windows 11, and Windows Server Networking fundamentals (DNS, DHCP, VPN, connectivity troubleshooting) Server infrastructure support (file services, permissions, basic virtualisation) Experience with ITSM / ticketing systems Desirable Skills Experience in a multi-site environment Experience providing both on-site and remote support Exposure to warehouse or logistics environments Knowledge of virtualisation platforms (Hyper-V or VMware) Basic scripting skills (PowerShell) Exposure to Linux systems Relevant IT certifications (e.g., Microsoft, CompTIA)
Job Title: Infrastructure Manager Location: Tamworth Salary: £65k - £70k About the Role: We are seeking an experienced Group IT Infrastructure Manager to lead and develop a high-performing IT team supporting over 300 users across multiple sites. This is an exciting opportunity to drive strategic IT initiatives, manage infrastructure operations, and deliver impactful projects that shape the organisation's technology landscape. Key Skills & Experience: Networking: CCNA-level knowledge, Cisco, Fortinet, Rukus, VLANs, VPNs, firewalls. Hardware & Infrastructure: Microsoft Technologies Virtualization & Cloud Backup & DR Security & Compliance Operating Systems & Tools Certifications: Essential: MCSE, ITIL, CCNA or equivalent Desirable: CISSP or CompTIA Security+, ISO27001 experience, PRINCE2 Key Responsibilities Strategic Leadership & Collaboration: Lead and mentor a team of IT professionals, fostering a collaborative, service-focused culture. Work with departments to understand IT needs and provide proactive solutions. Offer IT expertise in management meetings to support organisational goals. Infrastructure & Operations Management Oversee daily IT operations, including servers, operating systems, and network infrastructure. Coordinate installations, upgrades, and maintenance of technology systems. Manage procurement and implementation of hardware and software. Ensure systems run smoothly through testing, troubleshooting, and performance improvements. WAN Infrastructure & Security Maintain reliable WAN connectivity across all sites. Implement security measures and proactively address vulnerabilities. Disaster Recovery & Business Continuity Develop and maintain disaster recovery plans and backup procedures. Regularly test Disaster Recovery (DR) and Business Continuity Plans (BCP) across sites. Project Management Lead large-scale infrastructure projects, including deployments, upgrades, and migrations. Align IT infrastructure plans with software and organisational roadmaps. Deliver projects on time and within budget. Budget & Vendor Management Manage annual IT budgets and ensure resources are used cost-effectively. Build and maintain strong vendor relationships, ensuring SLA compliance. Technology & Innovation Stay up to date with technology trends and best practices. Recommend and implement innovations to improve IT operations.
May 19, 2026
Full time
Job Title: Infrastructure Manager Location: Tamworth Salary: £65k - £70k About the Role: We are seeking an experienced Group IT Infrastructure Manager to lead and develop a high-performing IT team supporting over 300 users across multiple sites. This is an exciting opportunity to drive strategic IT initiatives, manage infrastructure operations, and deliver impactful projects that shape the organisation's technology landscape. Key Skills & Experience: Networking: CCNA-level knowledge, Cisco, Fortinet, Rukus, VLANs, VPNs, firewalls. Hardware & Infrastructure: Microsoft Technologies Virtualization & Cloud Backup & DR Security & Compliance Operating Systems & Tools Certifications: Essential: MCSE, ITIL, CCNA or equivalent Desirable: CISSP or CompTIA Security+, ISO27001 experience, PRINCE2 Key Responsibilities Strategic Leadership & Collaboration: Lead and mentor a team of IT professionals, fostering a collaborative, service-focused culture. Work with departments to understand IT needs and provide proactive solutions. Offer IT expertise in management meetings to support organisational goals. Infrastructure & Operations Management Oversee daily IT operations, including servers, operating systems, and network infrastructure. Coordinate installations, upgrades, and maintenance of technology systems. Manage procurement and implementation of hardware and software. Ensure systems run smoothly through testing, troubleshooting, and performance improvements. WAN Infrastructure & Security Maintain reliable WAN connectivity across all sites. Implement security measures and proactively address vulnerabilities. Disaster Recovery & Business Continuity Develop and maintain disaster recovery plans and backup procedures. Regularly test Disaster Recovery (DR) and Business Continuity Plans (BCP) across sites. Project Management Lead large-scale infrastructure projects, including deployments, upgrades, and migrations. Align IT infrastructure plans with software and organisational roadmaps. Deliver projects on time and within budget. Budget & Vendor Management Manage annual IT budgets and ensure resources are used cost-effectively. Build and maintain strong vendor relationships, ensuring SLA compliance. Technology & Innovation Stay up to date with technology trends and best practices. Recommend and implement innovations to improve IT operations.
Job Title: Level 2 Support Engineer Salary: £30,000 - £35,000 Birmingham, Full-time - Hybrid I'm currently working with a growing organisation looking to bring in a Level 2 Support Engineer to join their IT team. This is a great opportunity for someone with solid infrastructure and Microsoft 365 support experience who enjoys troubleshooting complex issues and working across a variety of technologies. You'll be working as part of a collaborative IT team, providing second-line support across cloud, infrastructure, networking, and virtualisation platforms. Key Responsibilities Provide Level 2 support across IT infrastructure and cloud services Support and manage Microsoft 365 environments Assist with endpoint and device management via Intune Manage identity and access using Entra ID, MFA and conditional access Configure and maintain Veeam Backup & Replication Support virtualisation platforms (Hyper-V and/or VMware) Troubleshoot Remote Desktop Services and Azure Virtual Desktop environments Assist with patching and infrastructure updates Provide remote troubleshooting for technical incidents Maintain clear technical documentation Manage incidents and requests within an ITSM ticketing system Required Skills & Experience Microsoft 365 administration (including Defender, Intune, Entra ID) Experience with Veeam Backup & Replication Virtualisation experience (Hyper-V and/or VMware) Experience supporting Remote Desktop Services or Azure Virtual Desktop Strong troubleshooting experience across infrastructure environments Networking fundamentals, including: TCP/IP DNS & DHCP VLANs & VPNs Active Directory SFTP Understanding of SAN storage concepts Experience working with ITSM ticketing systems in high-volume environments Strong communication skills when working with both technical and non-technical users What We're Looking For A proactive problem-solver who enjoys diagnosing technical issues Someone comfortable working in a fast-paced support environment Strong documentation and communication skills A team player who enjoys learning new technologies
May 19, 2026
Full time
Job Title: Level 2 Support Engineer Salary: £30,000 - £35,000 Birmingham, Full-time - Hybrid I'm currently working with a growing organisation looking to bring in a Level 2 Support Engineer to join their IT team. This is a great opportunity for someone with solid infrastructure and Microsoft 365 support experience who enjoys troubleshooting complex issues and working across a variety of technologies. You'll be working as part of a collaborative IT team, providing second-line support across cloud, infrastructure, networking, and virtualisation platforms. Key Responsibilities Provide Level 2 support across IT infrastructure and cloud services Support and manage Microsoft 365 environments Assist with endpoint and device management via Intune Manage identity and access using Entra ID, MFA and conditional access Configure and maintain Veeam Backup & Replication Support virtualisation platforms (Hyper-V and/or VMware) Troubleshoot Remote Desktop Services and Azure Virtual Desktop environments Assist with patching and infrastructure updates Provide remote troubleshooting for technical incidents Maintain clear technical documentation Manage incidents and requests within an ITSM ticketing system Required Skills & Experience Microsoft 365 administration (including Defender, Intune, Entra ID) Experience with Veeam Backup & Replication Virtualisation experience (Hyper-V and/or VMware) Experience supporting Remote Desktop Services or Azure Virtual Desktop Strong troubleshooting experience across infrastructure environments Networking fundamentals, including: TCP/IP DNS & DHCP VLANs & VPNs Active Directory SFTP Understanding of SAN storage concepts Experience working with ITSM ticketing systems in high-volume environments Strong communication skills when working with both technical and non-technical users What We're Looking For A proactive problem-solver who enjoys diagnosing technical issues Someone comfortable working in a fast-paced support environment Strong documentation and communication skills A team player who enjoys learning new technologies
Job Title: Product Analyst - CPaaS / Platform Migration Contract: 6 months (Extension Possible) Rate: £300-£350 per day (Outside IR35) Location: Fully Remote (UK based) We're looking for an experienced Product Analyst to support a high-impact platform migration programme, focused on increasing customer upgrade volumes from a legacy CPaaS platform to a new Connect platform. This role plays a key part in unlocking blocked customer cohorts by identifying feature gaps, shaping requirements, and ensuring new releases directly enable safe and scalable customer migrations. Key Responsibilities Gap Analysis: Perform detailed comparisons between existing CPaaS functionality and the new Connect platform to identify feature gaps preventing customer migration. Cohort Prioritisation: Analyse customer and usage data to determine which missing features are blocking the largest customer cohorts, enabling prioritisation of high-impact development. Requirements Definition: Translate the needs of the Upgrades team into clear, actionable technical user stories for engineering teams. Stakeholder Collaboration: Work closely with Product, Engineering, and Upgrades teams to align delivery with migration targets. Acceptance Testing: Validate that newly released features work as required for legacy data types and meet the criteria needed to migrate existing customers safely. Experience Required Proven experience as a Product Analyst (or similar) in a SaaS, CPaaS, or platform-based environment Strong background in gap analysis , requirements definition, and user story creation Experience working closely with engineering teams in agile environments Data-driven mindset with the ability to prioritise work based on customer and commercial impact Comfortable validating and acceptance testing complex platform features This is an excellent opportunity to join a fully remote team and contribute to a critical migration initiative with real, measurable impact.
May 19, 2026
Contractor
Job Title: Product Analyst - CPaaS / Platform Migration Contract: 6 months (Extension Possible) Rate: £300-£350 per day (Outside IR35) Location: Fully Remote (UK based) We're looking for an experienced Product Analyst to support a high-impact platform migration programme, focused on increasing customer upgrade volumes from a legacy CPaaS platform to a new Connect platform. This role plays a key part in unlocking blocked customer cohorts by identifying feature gaps, shaping requirements, and ensuring new releases directly enable safe and scalable customer migrations. Key Responsibilities Gap Analysis: Perform detailed comparisons between existing CPaaS functionality and the new Connect platform to identify feature gaps preventing customer migration. Cohort Prioritisation: Analyse customer and usage data to determine which missing features are blocking the largest customer cohorts, enabling prioritisation of high-impact development. Requirements Definition: Translate the needs of the Upgrades team into clear, actionable technical user stories for engineering teams. Stakeholder Collaboration: Work closely with Product, Engineering, and Upgrades teams to align delivery with migration targets. Acceptance Testing: Validate that newly released features work as required for legacy data types and meet the criteria needed to migrate existing customers safely. Experience Required Proven experience as a Product Analyst (or similar) in a SaaS, CPaaS, or platform-based environment Strong background in gap analysis , requirements definition, and user story creation Experience working closely with engineering teams in agile environments Data-driven mindset with the ability to prioritise work based on customer and commercial impact Comfortable validating and acceptance testing complex platform features This is an excellent opportunity to join a fully remote team and contribute to a critical migration initiative with real, measurable impact.
Role: Senior Project Manager - Regulatory Compliance (Contract) Location: UK (Remote) Duration: 3-6 months Rate: £300-£400 per day (Outside IR35) Start: ASAP We're working with a B2B tech business (CPaaS / software / telco space) that needs a Senior Project Manager to come in and take ownership of key regulatory and compliance-driven projects. This is a hands-on contract where you'll need to hit the ground running from day one, no hand-holding, just getting stuck in and delivering. What you'll be doing: Leading end-to-end delivery of regulatory/compliance projects Working closely with senior stakeholders across tech and business teams Managing timelines, risks, and dependencies in a fast-paced environment Driving structure and clarity across complex programmes What they're looking for: Proven experience as a Senior Project Manager in B2B tech environments (CPaaS, telecoms, or software) Strong track record delivering regulatory or compliance-focused projects Experienced contractor - comfortable coming into a new environment and making an immediate impact Confident stakeholder management across technical and non-technical teams Able to operate at pace and bring structure quickly
May 19, 2026
Full time
Role: Senior Project Manager - Regulatory Compliance (Contract) Location: UK (Remote) Duration: 3-6 months Rate: £300-£400 per day (Outside IR35) Start: ASAP We're working with a B2B tech business (CPaaS / software / telco space) that needs a Senior Project Manager to come in and take ownership of key regulatory and compliance-driven projects. This is a hands-on contract where you'll need to hit the ground running from day one, no hand-holding, just getting stuck in and delivering. What you'll be doing: Leading end-to-end delivery of regulatory/compliance projects Working closely with senior stakeholders across tech and business teams Managing timelines, risks, and dependencies in a fast-paced environment Driving structure and clarity across complex programmes What they're looking for: Proven experience as a Senior Project Manager in B2B tech environments (CPaaS, telecoms, or software) Strong track record delivering regulatory or compliance-focused projects Experienced contractor - comfortable coming into a new environment and making an immediate impact Confident stakeholder management across technical and non-technical teams Able to operate at pace and bring structure quickly
Account Manager Digital Waffle Newcastle Upon Tyne, England, United Kingdom (Hybrid) Account Manager - Newcastle Hybrid - £65,000 We're working with a growing company in the technology and digital solutions space, delivering data-driven and marketing-led services to a range of B2B clients. They're looking for an experienced Account Manager to help strengthen client relationships and drive revenue growth. You'll manage and grow a portfolio of accounts, working closely with clients to understand their needs and deliver tailored solutions that create long-term value. Key Responsibilities Build and maintain strong, long-term client relationships Identify upsell and cross-sell opportunities within existing accounts Deliver presentations, negotiate contracts, and manage the full account lifecycle Collaborate with internal teams to ensure successful campaign and project delivery Maintain accurate CRM data and pipeline visibility Stay up to date with market trends and competitor activity What We're Looking For 5+ years' experience in Account Management within a tech or cyber environment Strong communication, negotiation, and stakeholder management skills Commercially driven with a track record of hitting targets Highly organised with strong attention to detail Comfortable using CRM systems and Microsoft Office Able to work independently in a fast-paced environment What's on Offer Opportunity to join a growing, ambitious business in the tech/digital sector Clear scope to make an impact and drive results Supportive and collaborative team environment If you're looking to take ownership of key client relationships and play a central role in growth, apply now.
May 19, 2026
Full time
Account Manager Digital Waffle Newcastle Upon Tyne, England, United Kingdom (Hybrid) Account Manager - Newcastle Hybrid - £65,000 We're working with a growing company in the technology and digital solutions space, delivering data-driven and marketing-led services to a range of B2B clients. They're looking for an experienced Account Manager to help strengthen client relationships and drive revenue growth. You'll manage and grow a portfolio of accounts, working closely with clients to understand their needs and deliver tailored solutions that create long-term value. Key Responsibilities Build and maintain strong, long-term client relationships Identify upsell and cross-sell opportunities within existing accounts Deliver presentations, negotiate contracts, and manage the full account lifecycle Collaborate with internal teams to ensure successful campaign and project delivery Maintain accurate CRM data and pipeline visibility Stay up to date with market trends and competitor activity What We're Looking For 5+ years' experience in Account Management within a tech or cyber environment Strong communication, negotiation, and stakeholder management skills Commercially driven with a track record of hitting targets Highly organised with strong attention to detail Comfortable using CRM systems and Microsoft Office Able to work independently in a fast-paced environment What's on Offer Opportunity to join a growing, ambitious business in the tech/digital sector Clear scope to make an impact and drive results Supportive and collaborative team environment If you're looking to take ownership of key client relationships and play a central role in growth, apply now.
First Line Support Waterlooville, England, United Kingdom (Hybrid) Service Desk Engineer (1st Line) Waterlooville (Hybrid) £28,000 + Benefits Full-time Includes occasional evenings/weekends (rota) The Role We're working with a growing IT services provider looking to add a customer-focused Service Desk Engineer to their team. This is a front-line support role, ideal for someone with experience in a structured Service Desk environment who enjoys delivering clear, consistent support and taking ownership of tickets from start to finish. You'll play a key role in ensuring a smooth and reliable IT service for end users, working within established processes and service frameworks. What's on Offer Competitive salary (£28,000) Hybrid working Pension & life assurance Private healthcare Generous holiday allowance + additional leave Training and development opportunities Supportive team environment Key Responsibilities Act as the first point of contact for IT support queries Manage and resolve 1st line incidents and service requests Log, categorise and update tickets accurately within the system Provide clear and professional communication to users throughout Escalate more complex issues to 2nd/3rd line teams where required Support user admin tasks (joiners, movers, leavers) Follow structured processes to maintain service consistency and quality What We're Looking For Experience in a Service Desk / Helpdesk role (ideally within an MSP or IT environment) Good knowledge of Microsoft 365 / Windows environments Experience using a ticketing system Understanding of basic networking concepts Strong communication skills and a calm, structured approach to troubleshooting Ability to follow processes and work within defined SLAs Desirable Exposure to ITIL or structured service environments Experience working in multi-site environments The Right Fit Reliable and consistent in delivery Customer-focused with a professional approach Comfortable working within structured processes Confident knowing when to escalate issues
May 03, 2026
Full time
First Line Support Waterlooville, England, United Kingdom (Hybrid) Service Desk Engineer (1st Line) Waterlooville (Hybrid) £28,000 + Benefits Full-time Includes occasional evenings/weekends (rota) The Role We're working with a growing IT services provider looking to add a customer-focused Service Desk Engineer to their team. This is a front-line support role, ideal for someone with experience in a structured Service Desk environment who enjoys delivering clear, consistent support and taking ownership of tickets from start to finish. You'll play a key role in ensuring a smooth and reliable IT service for end users, working within established processes and service frameworks. What's on Offer Competitive salary (£28,000) Hybrid working Pension & life assurance Private healthcare Generous holiday allowance + additional leave Training and development opportunities Supportive team environment Key Responsibilities Act as the first point of contact for IT support queries Manage and resolve 1st line incidents and service requests Log, categorise and update tickets accurately within the system Provide clear and professional communication to users throughout Escalate more complex issues to 2nd/3rd line teams where required Support user admin tasks (joiners, movers, leavers) Follow structured processes to maintain service consistency and quality What We're Looking For Experience in a Service Desk / Helpdesk role (ideally within an MSP or IT environment) Good knowledge of Microsoft 365 / Windows environments Experience using a ticketing system Understanding of basic networking concepts Strong communication skills and a calm, structured approach to troubleshooting Ability to follow processes and work within defined SLAs Desirable Exposure to ITIL or structured service environments Experience working in multi-site environments The Right Fit Reliable and consistent in delivery Customer-focused with a professional approach Comfortable working within structured processes Confident knowing when to escalate issues
Job Title: IT Technician (Previous experience working within a Managed Service Provider MSP environment is essential.) Salary: £28,000 to £30,000 Location Cardiff - Hybrid I'm working with a well-established, employee-focused IT provider that's growing rapidly and looking to add an experienced IT/Cloud Technician to their busy Helpdesk Team . You'll be joining a collaborative environment where knowledge sharing, professional development, and technical growth are genuinely encouraged. No two days are the same - you'll be supporting a wide range of clients across various sectors, working with the latest tech, and developing your expertise in a fast-paced, supportive setting. Key Benefits: Hybrid working model £28,000 - £30,000 salary (depending on experience) Structured career progression and training support Profit-related bonus scheme Life cover, 24/7 GP access, and wellbeing support Company pension and free parking Regular team events and a positive, people-first culture What You'll Be Doing Providing remote and telephone IT support to a diverse client base Troubleshooting software and hardware issues efficiently Managing and maintaining Microsoft 365 environments Installing, configuring, and maintaining PC hardware and peripherals Delivering high-quality customer service with clear, professional communication What We're Looking For Previous experience in a Helpdesk or IT Support role (remote/telephone) Solid understanding of Microsoft Desktop and Server Operating Systems Experience with Microsoft 365 administration and troubleshooting Confident with PC setup, configuration, and fault diagnosis Excellent communication skills and a proactive, hands-on attitude Desirable: IT certifications such as CompTIA , MCP , or equivalent (or working towards them) If you are interested, apply directly or email your CV
May 03, 2026
Full time
Job Title: IT Technician (Previous experience working within a Managed Service Provider MSP environment is essential.) Salary: £28,000 to £30,000 Location Cardiff - Hybrid I'm working with a well-established, employee-focused IT provider that's growing rapidly and looking to add an experienced IT/Cloud Technician to their busy Helpdesk Team . You'll be joining a collaborative environment where knowledge sharing, professional development, and technical growth are genuinely encouraged. No two days are the same - you'll be supporting a wide range of clients across various sectors, working with the latest tech, and developing your expertise in a fast-paced, supportive setting. Key Benefits: Hybrid working model £28,000 - £30,000 salary (depending on experience) Structured career progression and training support Profit-related bonus scheme Life cover, 24/7 GP access, and wellbeing support Company pension and free parking Regular team events and a positive, people-first culture What You'll Be Doing Providing remote and telephone IT support to a diverse client base Troubleshooting software and hardware issues efficiently Managing and maintaining Microsoft 365 environments Installing, configuring, and maintaining PC hardware and peripherals Delivering high-quality customer service with clear, professional communication What We're Looking For Previous experience in a Helpdesk or IT Support role (remote/telephone) Solid understanding of Microsoft Desktop and Server Operating Systems Experience with Microsoft 365 administration and troubleshooting Confident with PC setup, configuration, and fault diagnosis Excellent communication skills and a proactive, hands-on attitude Desirable: IT certifications such as CompTIA , MCP , or equivalent (or working towards them) If you are interested, apply directly or email your CV
Role: Solutions Developer Salary: £50,000 - £55,000 Location: Birmingham Type: Permanent A rapidly growing, UK-based professional services organisation is seeking a talented Solutions Developer to join its expanding technology team. This is an exciting opportunity to contribute to large-scale transformation projects within a forward-thinking business that values innovation, collaboration, and continuous improvement. The Role You'll play a key role in enhancing core business systems, developing modern web-based solutions, and driving automation across the organisation. Working within a collaborative, cross-functional team, you'll help design and deliver scalable, high-quality technical solutions that improve efficiency and performance. Key Responsibilities Develop and enhance business-critical systems and integrations Build web-based applications and automation solutions Contribute to system design, architecture, and technical decisions Produce clear documentation and accurate development estimates Manage multiple development tasks while maintaining quality Support troubleshooting, optimisation, and continuous improvement Key Skills & Experience Strong experience with . NET / .NET Core (C#), ASP.NET Core, Web API Familiarity with Azure Functions and modern cloud-based development Experience with Blazor (API work & intergration) Strong SQL Server If this role matches your professional background or you think you'd be a strong match for this role. Please apply or email me on Take the next step in your career. Apply today and help us shape the future of technology!
May 03, 2026
Full time
Role: Solutions Developer Salary: £50,000 - £55,000 Location: Birmingham Type: Permanent A rapidly growing, UK-based professional services organisation is seeking a talented Solutions Developer to join its expanding technology team. This is an exciting opportunity to contribute to large-scale transformation projects within a forward-thinking business that values innovation, collaboration, and continuous improvement. The Role You'll play a key role in enhancing core business systems, developing modern web-based solutions, and driving automation across the organisation. Working within a collaborative, cross-functional team, you'll help design and deliver scalable, high-quality technical solutions that improve efficiency and performance. Key Responsibilities Develop and enhance business-critical systems and integrations Build web-based applications and automation solutions Contribute to system design, architecture, and technical decisions Produce clear documentation and accurate development estimates Manage multiple development tasks while maintaining quality Support troubleshooting, optimisation, and continuous improvement Key Skills & Experience Strong experience with . NET / .NET Core (C#), ASP.NET Core, Web API Familiarity with Azure Functions and modern cloud-based development Experience with Blazor (API work & intergration) Strong SQL Server If this role matches your professional background or you think you'd be a strong match for this role. Please apply or email me on Take the next step in your career. Apply today and help us shape the future of technology!
