Job Description - Systems Analyst About Hiscox: At Hiscox we care about our people. We hire the best people for the work, and we're committed to diversity and creating a truly inclusive culture, which we believe drives success. We embrace hybrid-working practices, balancing the ability to work remotely with the culture and energy we experience when we are face-to-face in our offices. Our focus on collaboration and cross- functional working is supported with virtual tools that minimise physical travel, hot-desking neighbourhoods that create a physical sense of community and Team Charters that our teams co- create to set out how they'll work together. This modern way of working has contributed to impressive employee engagement scores across Hiscox and means we're delivering even better solutions for our Hiscox Colleagues. As an international specialist insurer we are far removed from the world of mass market insurance products. Instead we are selective and focus on our key areas of expertise and strength - all of which is underpinned by a culture that encourages us to challenge convention and always look for a better way of doing things. We insure the unique and the interesting. And we search for the same when it comes to talented people. Hiscox is full of smart, reliable human beings that look out for customers and each other. We believe in doing the right thing, making good and rebuilding when things go wrong. Everyone is encouraged to think creatively, challenge the status quo and look for solutions. Scratch beneath the surface and you will find a business that is solid, but slightly contrary. We like to do things differently and constantly seek to evolve. We might have been around for a long time (our roots go back to 1901), but we are young in many ways, ambitious and going places. Some people might say insurance is dull, but life at Hiscox is anything but. If that sounds good to you, get in touch. You can follow Hiscox on LinkedIn, Glassdoor and Instagram Systems Analyst Reporting To: Technical Product Manager Location: York/Colchester As a Systems Analyst within Hiscox you will create and deliver solutions which address business needs through the efficient exploitation of new, or existing, technology capabilities augmented by integration and automation. Ensuring solutions work effectively end to end, improving user experience and productivity while minimising the total cost of ownership. As a Systems Analyst you will be involved in all stages of the delivery process, from ideation, requirements gathering, and analysis, to build, test and deployment. Developing a strong understanding of the business case, impacted business processes, and supporting technology to ensure successful outcomes. Working within a multidisciplinary team you will be responsible for creating low level solutions, including technical specification, while providing direction and leadership to technical and non- technical stakeholders. This is a key role for the delivery of technical innovation within the Hiscox UK Retail team. As a Systems Analyst you will be expected to take on challenging deliveries, spanning more than one application and/or technology and be very delivery focused. Key Responsibilities: Take ownership of the solution technical specification, developing a detailed understanding of the business requirements, shaping the solution, and documenting the technical requirements as user stories and/or functional specifications including acceptance criteria, to ensure clarity and alignment with business objectives. Develop a reputation as a credible, trusted, partner through the creation of strong relationships with business stakeholders, SME's and internal and external technical colleagues at all levels. Work with non-technical business stakeholders, eliciting requirements and developing an understanding of their needs and processes. Helping steer the business thinking to minimise complexity and maximise reuse. Working with technical colleagues including Product Owners, Solution Architects, developers, testers and software vendors you will be responsible for developing and reviewing solution options, to ensure business functional and non-functional concerns are addressed. Act as a trusted SME for developers and testers throughout the development process. Providing support and guidance on how the solution should be implemented, and tested. Support testing activities, reviewing results, triaging failures, analysing defects and identifying underlying root cause. Responsible for implementing continual improvements within your sphere of influence. Maximising the efficiency of the team to ensure that we are constantly delivering high quality and effective technical change. Technical Skills: Proven experience of eliciting requirements from business stakeholders. Documenting the agreed technical solution in a format which can be readily understood by technical and non-technical colleagues, utilising a range of techniques as appropriate. Capability to organise and facilitate collaborative requirements or design workshops to explore challenges and agree solutions Experience of working with third party software vendors, software houses and technology vendors. Proven experience working with systems integration, creating and reviewing API specifications using both SOAP and REST protocols. Experience of working with complex software applications such as D365, and packages, with ability to develop a detailed understanding of the application functionality and processing. Nice to have Ability to understand database schemas is required, with experience of writing SQL an advantage. Previous exposure to the insurance industry would be advantageous Understanding of the Azure cloud architecture, principles and components would be beneficial.
Aug 24, 2025
Full time
Job Description - Systems Analyst About Hiscox: At Hiscox we care about our people. We hire the best people for the work, and we're committed to diversity and creating a truly inclusive culture, which we believe drives success. We embrace hybrid-working practices, balancing the ability to work remotely with the culture and energy we experience when we are face-to-face in our offices. Our focus on collaboration and cross- functional working is supported with virtual tools that minimise physical travel, hot-desking neighbourhoods that create a physical sense of community and Team Charters that our teams co- create to set out how they'll work together. This modern way of working has contributed to impressive employee engagement scores across Hiscox and means we're delivering even better solutions for our Hiscox Colleagues. As an international specialist insurer we are far removed from the world of mass market insurance products. Instead we are selective and focus on our key areas of expertise and strength - all of which is underpinned by a culture that encourages us to challenge convention and always look for a better way of doing things. We insure the unique and the interesting. And we search for the same when it comes to talented people. Hiscox is full of smart, reliable human beings that look out for customers and each other. We believe in doing the right thing, making good and rebuilding when things go wrong. Everyone is encouraged to think creatively, challenge the status quo and look for solutions. Scratch beneath the surface and you will find a business that is solid, but slightly contrary. We like to do things differently and constantly seek to evolve. We might have been around for a long time (our roots go back to 1901), but we are young in many ways, ambitious and going places. Some people might say insurance is dull, but life at Hiscox is anything but. If that sounds good to you, get in touch. You can follow Hiscox on LinkedIn, Glassdoor and Instagram Systems Analyst Reporting To: Technical Product Manager Location: York/Colchester As a Systems Analyst within Hiscox you will create and deliver solutions which address business needs through the efficient exploitation of new, or existing, technology capabilities augmented by integration and automation. Ensuring solutions work effectively end to end, improving user experience and productivity while minimising the total cost of ownership. As a Systems Analyst you will be involved in all stages of the delivery process, from ideation, requirements gathering, and analysis, to build, test and deployment. Developing a strong understanding of the business case, impacted business processes, and supporting technology to ensure successful outcomes. Working within a multidisciplinary team you will be responsible for creating low level solutions, including technical specification, while providing direction and leadership to technical and non- technical stakeholders. This is a key role for the delivery of technical innovation within the Hiscox UK Retail team. As a Systems Analyst you will be expected to take on challenging deliveries, spanning more than one application and/or technology and be very delivery focused. Key Responsibilities: Take ownership of the solution technical specification, developing a detailed understanding of the business requirements, shaping the solution, and documenting the technical requirements as user stories and/or functional specifications including acceptance criteria, to ensure clarity and alignment with business objectives. Develop a reputation as a credible, trusted, partner through the creation of strong relationships with business stakeholders, SME's and internal and external technical colleagues at all levels. Work with non-technical business stakeholders, eliciting requirements and developing an understanding of their needs and processes. Helping steer the business thinking to minimise complexity and maximise reuse. Working with technical colleagues including Product Owners, Solution Architects, developers, testers and software vendors you will be responsible for developing and reviewing solution options, to ensure business functional and non-functional concerns are addressed. Act as a trusted SME for developers and testers throughout the development process. Providing support and guidance on how the solution should be implemented, and tested. Support testing activities, reviewing results, triaging failures, analysing defects and identifying underlying root cause. Responsible for implementing continual improvements within your sphere of influence. Maximising the efficiency of the team to ensure that we are constantly delivering high quality and effective technical change. Technical Skills: Proven experience of eliciting requirements from business stakeholders. Documenting the agreed technical solution in a format which can be readily understood by technical and non-technical colleagues, utilising a range of techniques as appropriate. Capability to organise and facilitate collaborative requirements or design workshops to explore challenges and agree solutions Experience of working with third party software vendors, software houses and technology vendors. Proven experience working with systems integration, creating and reviewing API specifications using both SOAP and REST protocols. Experience of working with complex software applications such as D365, and packages, with ability to develop a detailed understanding of the application functionality and processing. Nice to have Ability to understand database schemas is required, with experience of writing SQL an advantage. Previous exposure to the insurance industry would be advantageous Understanding of the Azure cloud architecture, principles and components would be beneficial.
Job Description - Senior Application Specialist About Hiscox: At Hiscox we care about our people. We hire the best people for the work, and we're committed to diversity and creating a truly inclusive culture, which we believe drives success. We embrace hybrid-working practices, balancing the ability to work remotely with the culture and energy we experience when we are face-to-face in our offices. Our focus on collaboration and cross- functional working is supported with virtual tools that minimise physical travel, hot-desking neighbourhoods that create a physical sense of community and Team Charters that our teams co- create to set out how they'll work together. This modern way of working has contributed to impressive employee engagement scores across Hiscox and means we're delivering even better solutions for our Hiscox Colleagues. As an international specialist insurer we are far removed from the world of mass market insurance products. Instead we are selective and focus on our key areas of expertise and strength - all of which is underpinned by a culture that encourages us to challenge convention and always look for a better way of doing things. We insure the unique and the interesting. And we search for the same when it comes to talented people. Hiscox is full of smart, reliable human beings that look out for customers and each other. We believe in doing the right thing, making good and rebuilding when things go wrong. Everyone is encouraged to think creatively, challenge the status quo and look for solutions. Scratch beneath the surface and you will find a business that is solid, but slightly contrary. We like to do things differently and constantly seek to evolve. We might have been around for a long time (our roots go back to 1901), but we are young in many ways, ambitious and going places. Some people might say insurance is dull, but life at Hiscox is anything but. If that sounds good to you, get in touch. You can follow Hiscox on LinkedIn, Glassdoor and Instagram Position: Senior Application Specialist Location: York The Role: Although Hiscox UK have utilised Microsoft Azure Cloud Services for several years, we are just starting out on the adoption of Microsoft D365 CE and the Power Platform suite. As a Senior Application Specialist in the Power Platform CoE, you will be at the forefront of this initiative. Reporting into the Technical Architect (Power Platform) you will lead a small team of application Specialists creating innovative solutions using Dynamics 365 and the Power Platform and focusing on low/no-code. Working with business stakeholders you will refine and develop requirements into solutions using the Power Platform, balancing potentially conflicting requirements across different workstreams or business units to streamline business process and maximise organisational efficiency. You will have a key role in the development and ongoing improvement of our Dynamics 365 and Power Platform estate. Working with our Microsoft partners, you will ensure the quality of the D365 solutions being implemented by them as well as providing continuous maintenance and improvement. You will be responsible for the end-to-end delivery of internal projects using Power Platform and D365 from requirements gathering and estimations, through solution design, build, test and delivery, also ensuring software deliverables are documented, secure, efficient, easily maintainable and with an appropriate support model in place. The Senior Application Specialist will also work with the Technical Architect (Power Platform) in the development of an appropriate governance model for the CoE and the wider business, with associated policies and standards, to ensure any Power Platform components meet best practice, are manageable, maintainable, secure and performant. You will maintain an up-to-date knowledge of technology advances in Dynamics 365 CE and Power Platform, promoting a culture of continuous improvement within the team. Providing direction and support to other colleagues across the business and acting as an SME for Microsoft D365 and Power Platform Key Responsibilities: • Work with key business and technology stakeholders to elicit and refine requirements, ensuring solutions are pragmatic and maximise the benefits of the technology. • Collaborate with the Power Platform Architect, and Solution Architects, to ensure Dynamics 365 and Power Platform solutions are developed in accordance with Hiscox's architectural principles, policies and guidelines, and remain aligned with the Microsoft upgrade roadmap. • Take ownership of Power Platform and Dynamics 365 CE technical design and solution architecture. • Provide leadership, direction and support to other members of the team. • Support the definition and introduction of an appropriate governance model to assist in the adoption of Power Platform and Dynamics 365 technologies. • Lead in the design, development and delivery of Dynamics 365 CE and Power Platform components, ensuring they remain securely configured, access control models are enforced, appropriate metrics are captured, and technical standards are adhered to. • Support the Engineering team in the definition and development extensions or integrations to support more advanced scenarios. • Ensure that extensions to Dataverse and the Common Data Model are introduced in a manner consistent with industry best practice. • Provide ongoing support and further development for deployed solutions. • Ensure that non-functional requirements are identified and addressed, with components securely configured, access controls enforced, env's sized appropriately, effective monitoring metrics are captured, and an effective support model in place. Essential Skills: • Proven track record of working as a Senior Functional Specialist or Developer, in the definition, design, development, testing and deployment of D365 and Power Platform applications and solutions. • In depth knowledge of Microsoft Dynamics 365 CE (particularly Customer Service and Sales) and the Power Platform (Power Apps, Power Automate, Power Pages, Power BI and CoPilot Studio) including an appreciation of appropriate use cases for each. • Experience with leading people. • A drive to develop your own, and your teams, technical skills and knowledge. • Understanding of Azure cloud technology and the Azure security model. • Strong communication skills and ability to talk to technical and non-technical stakeholders. • Self-motivated and demonstrable ability to stay current with the latest technologies, trends, best-practise and security that can benefit the technology roadmap and team. • Experience with both waterfall and agile project methodologies, and application lifecycle management. Desirable Skills: • Intermediate or Advanced level Power Platform or Dynamics Microsoft certifications e.g. Power Platform Functional Specialist Associate, Power Platform App Maker Associate, Power Platform Solution Architect Expert • Experience in working with Power Platform AI Builder and integrating with external AI technology would be an advantage. • Experience with extending the Power Platform using C#, JavaScript etc. • Insurance industry knowledge and experience an advantage.
Aug 22, 2025
Full time
Job Description - Senior Application Specialist About Hiscox: At Hiscox we care about our people. We hire the best people for the work, and we're committed to diversity and creating a truly inclusive culture, which we believe drives success. We embrace hybrid-working practices, balancing the ability to work remotely with the culture and energy we experience when we are face-to-face in our offices. Our focus on collaboration and cross- functional working is supported with virtual tools that minimise physical travel, hot-desking neighbourhoods that create a physical sense of community and Team Charters that our teams co- create to set out how they'll work together. This modern way of working has contributed to impressive employee engagement scores across Hiscox and means we're delivering even better solutions for our Hiscox Colleagues. As an international specialist insurer we are far removed from the world of mass market insurance products. Instead we are selective and focus on our key areas of expertise and strength - all of which is underpinned by a culture that encourages us to challenge convention and always look for a better way of doing things. We insure the unique and the interesting. And we search for the same when it comes to talented people. Hiscox is full of smart, reliable human beings that look out for customers and each other. We believe in doing the right thing, making good and rebuilding when things go wrong. Everyone is encouraged to think creatively, challenge the status quo and look for solutions. Scratch beneath the surface and you will find a business that is solid, but slightly contrary. We like to do things differently and constantly seek to evolve. We might have been around for a long time (our roots go back to 1901), but we are young in many ways, ambitious and going places. Some people might say insurance is dull, but life at Hiscox is anything but. If that sounds good to you, get in touch. You can follow Hiscox on LinkedIn, Glassdoor and Instagram Position: Senior Application Specialist Location: York The Role: Although Hiscox UK have utilised Microsoft Azure Cloud Services for several years, we are just starting out on the adoption of Microsoft D365 CE and the Power Platform suite. As a Senior Application Specialist in the Power Platform CoE, you will be at the forefront of this initiative. Reporting into the Technical Architect (Power Platform) you will lead a small team of application Specialists creating innovative solutions using Dynamics 365 and the Power Platform and focusing on low/no-code. Working with business stakeholders you will refine and develop requirements into solutions using the Power Platform, balancing potentially conflicting requirements across different workstreams or business units to streamline business process and maximise organisational efficiency. You will have a key role in the development and ongoing improvement of our Dynamics 365 and Power Platform estate. Working with our Microsoft partners, you will ensure the quality of the D365 solutions being implemented by them as well as providing continuous maintenance and improvement. You will be responsible for the end-to-end delivery of internal projects using Power Platform and D365 from requirements gathering and estimations, through solution design, build, test and delivery, also ensuring software deliverables are documented, secure, efficient, easily maintainable and with an appropriate support model in place. The Senior Application Specialist will also work with the Technical Architect (Power Platform) in the development of an appropriate governance model for the CoE and the wider business, with associated policies and standards, to ensure any Power Platform components meet best practice, are manageable, maintainable, secure and performant. You will maintain an up-to-date knowledge of technology advances in Dynamics 365 CE and Power Platform, promoting a culture of continuous improvement within the team. Providing direction and support to other colleagues across the business and acting as an SME for Microsoft D365 and Power Platform Key Responsibilities: • Work with key business and technology stakeholders to elicit and refine requirements, ensuring solutions are pragmatic and maximise the benefits of the technology. • Collaborate with the Power Platform Architect, and Solution Architects, to ensure Dynamics 365 and Power Platform solutions are developed in accordance with Hiscox's architectural principles, policies and guidelines, and remain aligned with the Microsoft upgrade roadmap. • Take ownership of Power Platform and Dynamics 365 CE technical design and solution architecture. • Provide leadership, direction and support to other members of the team. • Support the definition and introduction of an appropriate governance model to assist in the adoption of Power Platform and Dynamics 365 technologies. • Lead in the design, development and delivery of Dynamics 365 CE and Power Platform components, ensuring they remain securely configured, access control models are enforced, appropriate metrics are captured, and technical standards are adhered to. • Support the Engineering team in the definition and development extensions or integrations to support more advanced scenarios. • Ensure that extensions to Dataverse and the Common Data Model are introduced in a manner consistent with industry best practice. • Provide ongoing support and further development for deployed solutions. • Ensure that non-functional requirements are identified and addressed, with components securely configured, access controls enforced, env's sized appropriately, effective monitoring metrics are captured, and an effective support model in place. Essential Skills: • Proven track record of working as a Senior Functional Specialist or Developer, in the definition, design, development, testing and deployment of D365 and Power Platform applications and solutions. • In depth knowledge of Microsoft Dynamics 365 CE (particularly Customer Service and Sales) and the Power Platform (Power Apps, Power Automate, Power Pages, Power BI and CoPilot Studio) including an appreciation of appropriate use cases for each. • Experience with leading people. • A drive to develop your own, and your teams, technical skills and knowledge. • Understanding of Azure cloud technology and the Azure security model. • Strong communication skills and ability to talk to technical and non-technical stakeholders. • Self-motivated and demonstrable ability to stay current with the latest technologies, trends, best-practise and security that can benefit the technology roadmap and team. • Experience with both waterfall and agile project methodologies, and application lifecycle management. Desirable Skills: • Intermediate or Advanced level Power Platform or Dynamics Microsoft certifications e.g. Power Platform Functional Specialist Associate, Power Platform App Maker Associate, Power Platform Solution Architect Expert • Experience in working with Power Platform AI Builder and integrating with external AI technology would be an advantage. • Experience with extending the Power Platform using C#, JavaScript etc. • Insurance industry knowledge and experience an advantage.
PHP Developer My client, a leading player in the e-commerce space within the hardware supply chain industry, is seeking an experienced PHP Developer to join their growing tech team. Following several record-breaking revenue years and multiple industry awards, the company is entering an exciting expansion phase. This is a dynamic role where no two days will be the same, and the successful candidate will play a crucial part in scaling new product offerings. You will be working with the CTO - a great guy who is transparent and passionate about the business, and someone to learn from. The ideal candidate will have strong experience in PHP (raw) development, alongside proficiency in MySQL, JavaScript, and jQuery. My client is looking for someone who is not only technically skilled but also eager to take on diverse challenges, contributing to a small but highly impactful team. This is an excellent opportunity to join a thriving business and make a significant impact during a pivotal time of growth. It's worth stressing this is not an average development role and you will be working with and speaking to different parts of the business to truly understand things that need improving, or areas where new things need to be built - an eagerness to understand the company you work for across all areas, and a willingness to communicate is required. Skills: Strong experience with PHP development Proficiency in MySQL Solid knowledge of JavaScript and jQuery Willingness to take on diverse tasks and try different things Ability to work collaboratively within a small, dynamic tech team Problem-solving mindset and adaptability in a fast-growing environment. This isn't a role where you'll be surrounded by Google-esc bean bags in a glass-walled office, however, if you have a deep interest in continuous improvement, different challenges, and seeing visually the impact you have on a business/product, then this is ideal. Initially, this will be fully office-based in Cheshire for the first few months, then more hybrid flex will be offered - the reason being is that it's part of the nature of the team to want to understand and see how things develop from a hardware perspective and understand the needs from other internal teams. Interested, or have any questions? Please apply or reach out. Unfortunately, our client cannot offer sponsorship. Also, unless you're local to Cheshire, or willing to relocate, I wouldn't suggest applying to this role!
Aug 21, 2025
Full time
PHP Developer My client, a leading player in the e-commerce space within the hardware supply chain industry, is seeking an experienced PHP Developer to join their growing tech team. Following several record-breaking revenue years and multiple industry awards, the company is entering an exciting expansion phase. This is a dynamic role where no two days will be the same, and the successful candidate will play a crucial part in scaling new product offerings. You will be working with the CTO - a great guy who is transparent and passionate about the business, and someone to learn from. The ideal candidate will have strong experience in PHP (raw) development, alongside proficiency in MySQL, JavaScript, and jQuery. My client is looking for someone who is not only technically skilled but also eager to take on diverse challenges, contributing to a small but highly impactful team. This is an excellent opportunity to join a thriving business and make a significant impact during a pivotal time of growth. It's worth stressing this is not an average development role and you will be working with and speaking to different parts of the business to truly understand things that need improving, or areas where new things need to be built - an eagerness to understand the company you work for across all areas, and a willingness to communicate is required. Skills: Strong experience with PHP development Proficiency in MySQL Solid knowledge of JavaScript and jQuery Willingness to take on diverse tasks and try different things Ability to work collaboratively within a small, dynamic tech team Problem-solving mindset and adaptability in a fast-growing environment. This isn't a role where you'll be surrounded by Google-esc bean bags in a glass-walled office, however, if you have a deep interest in continuous improvement, different challenges, and seeing visually the impact you have on a business/product, then this is ideal. Initially, this will be fully office-based in Cheshire for the first few months, then more hybrid flex will be offered - the reason being is that it's part of the nature of the team to want to understand and see how things develop from a hardware perspective and understand the needs from other internal teams. Interested, or have any questions? Please apply or reach out. Unfortunately, our client cannot offer sponsorship. Also, unless you're local to Cheshire, or willing to relocate, I wouldn't suggest applying to this role!
About us: In today's digital era, leveraging IT empowers organisations of all sizes to innovate, evolve, and provide seamless, connected services to their stakeholders - whether they are employees, service users, customers, patients, tenants, or students. At Phoenix, we specialise in providing IT solutions and managed services to meet the unique objectives of each organisation that we work with. Our approach focuses on modernising workplaces through the utilisation of cutting-edge technologies such as cloud and hybrid infrastructure, AI, cyber security, collaboration, and productivity solutions. So what does that mean? Technology is complicated, and it changes fast. For our customers, that combination can be a real headache. Our customers are busy doing really important things like saving lives, protecting people, building new products, and creating new services. To be really good at what they do, they need simple, honest, and expert advice on how technology helps them do it. That's what we do - we make the complicated simple. Job Description - Technical Consultant - Cloud Security We are now very excited to grow that team further by hiring a Technical Consultant who specialises in Microsoft Cloud Security. In this role you will work with cross-functional teams to deliver innovative solutions, ensuring exceptional customer satisfaction and quality of work. What will you be doing? • Executing technical deliverables for customer projects and providing them with competent technical guidance with a strong focus on Microsoft Purview and associated Microsoft compliance tools • Leading the implementation of related solutions for customers • Assisting scoping and design workshops to understand customer challenges and propose solutions • Writing pre and post-delivery documents including statements of works • Working closely with our project management team, ensuring project milestones and deadlines are met. • Diagnosing and fixing technical challenges for our customers. Why should you apply? At Phoenix, our philosophy is simple - we aim to be the UK's leading IT solution and managed service provider and that means we recognise that it's our people who are the heart of everything we do. We do this by providing the encouragement, support and skill development that you need to be the very best you can be at work. We are proud of our culture, so much so that we have developed our Culture Blueprint which you can read here. What are we looking for? The right person for this role will have significant experience in this sector and will have a deep understanding of Microsoft cloud security tools such as Defender and Purview. Key Skills: • Deep working knowledge of Microsoft cloud security tools • Excellent technical writing skills • Strong decision-making • Strong relationship-building • Attention to detail The following Microsoft certifications are also going to be highly desirable: • Microsoft Certified: Information Protection and Compliance Administrator Associate - SC400 • Microsoft Certified: Identity and Access Administrator Associate -SC-300 • Microsoft Certified: Administrator Expert MS-102 Practical stuff Where is the role based? Primary location is our HQ in Pocklington (YO42) but this role can be remote with occasional visits to the HQ and to customers How many interviews? Following a screen with the Recruitment Team you can expect a two-stage interview process, one online and one in-person. What are the benefits? You can read about the benefits on offer here
Aug 21, 2025
Full time
About us: In today's digital era, leveraging IT empowers organisations of all sizes to innovate, evolve, and provide seamless, connected services to their stakeholders - whether they are employees, service users, customers, patients, tenants, or students. At Phoenix, we specialise in providing IT solutions and managed services to meet the unique objectives of each organisation that we work with. Our approach focuses on modernising workplaces through the utilisation of cutting-edge technologies such as cloud and hybrid infrastructure, AI, cyber security, collaboration, and productivity solutions. So what does that mean? Technology is complicated, and it changes fast. For our customers, that combination can be a real headache. Our customers are busy doing really important things like saving lives, protecting people, building new products, and creating new services. To be really good at what they do, they need simple, honest, and expert advice on how technology helps them do it. That's what we do - we make the complicated simple. Job Description - Technical Consultant - Cloud Security We are now very excited to grow that team further by hiring a Technical Consultant who specialises in Microsoft Cloud Security. In this role you will work with cross-functional teams to deliver innovative solutions, ensuring exceptional customer satisfaction and quality of work. What will you be doing? • Executing technical deliverables for customer projects and providing them with competent technical guidance with a strong focus on Microsoft Purview and associated Microsoft compliance tools • Leading the implementation of related solutions for customers • Assisting scoping and design workshops to understand customer challenges and propose solutions • Writing pre and post-delivery documents including statements of works • Working closely with our project management team, ensuring project milestones and deadlines are met. • Diagnosing and fixing technical challenges for our customers. Why should you apply? At Phoenix, our philosophy is simple - we aim to be the UK's leading IT solution and managed service provider and that means we recognise that it's our people who are the heart of everything we do. We do this by providing the encouragement, support and skill development that you need to be the very best you can be at work. We are proud of our culture, so much so that we have developed our Culture Blueprint which you can read here. What are we looking for? The right person for this role will have significant experience in this sector and will have a deep understanding of Microsoft cloud security tools such as Defender and Purview. Key Skills: • Deep working knowledge of Microsoft cloud security tools • Excellent technical writing skills • Strong decision-making • Strong relationship-building • Attention to detail The following Microsoft certifications are also going to be highly desirable: • Microsoft Certified: Information Protection and Compliance Administrator Associate - SC400 • Microsoft Certified: Identity and Access Administrator Associate -SC-300 • Microsoft Certified: Administrator Expert MS-102 Practical stuff Where is the role based? Primary location is our HQ in Pocklington (YO42) but this role can be remote with occasional visits to the HQ and to customers How many interviews? Following a screen with the Recruitment Team you can expect a two-stage interview process, one online and one in-person. What are the benefits? You can read about the benefits on offer here
Job Description - Data Warehouse Developer About Hiscox: At Hiscox, we care about our people. We hire the best people for the work, and we're committed to diversity and creating a truly inclusive culture, which we believe drives success. We embrace hybrid-working practices, balancing the ability to work remotely with the culture and energy we experience when we are face-to-face in our offices. Our focus on collaboration and cross-functional working is supported with virtual tools that minimise physical travel, hot-desking neighbourhoods that create a physical sense of community, and Team Charters that our teams co-create to set out how they'll work together. This modern way of working has contributed to impressive employee engagement scores across Hiscox and means we're delivering even better solutions for our colleagues. As an international specialist insurer, we focus on our key areas of expertise and strength-underpinned by a culture that encourages us to challenge convention and always look for a better way of doing things. We insure the unique and the interesting and seek talented people who do the same. Hiscox is full of smart, reliable human beings that look out for customers and each other. We believe in doing the right thing, making good, and rebuilding when things go wrong. Everyone is encouraged to think creatively, challenge the status quo, and find solutions. Despite our long history (since 1901), we are young in many ways-ambitious and going places. If that sounds good to you, get in touch. Follow us on LinkedIn, Glassdoor, and Instagram Data Warehouse Developer Location: London Band: Band II Type: Permanent The team The Technology organisation comprises a Corporate Centre team and five business-aligned Technology teams partnering with our federated businesses. Our retail technology teams partner with the UK, Europe, and US business units. Our 'big ticket' technology teams work with the London Market and Re & ILS businesses. Corporate Centre includes Group & Enterprise Services, IT Services, and Information Security. Each team is led by a Technology Director reporting to the CIO. The goal of the Technology organisation is to put Technology at the heart of the business. The role This role sits within the Group Enterprise Systems (GES) Technology team. The ideal candidate is an experienced Microsoft data warehouse developer (SQL Server, SSIS, SSAS) capable of working independently and within a team to deliver enterprise-class data warehouse solutions and analytics platforms. The role involves working on Actuarial Reserving systems change initiatives (including regulatory projects) and providing production support. We seek a skilled, motivated individual with a strong data warehousing background to collaborate with the team and deliver according to the strategic roadmap. What you'll be doing as a Data Warehouse Developer Collaborate with internal and external delivery teams, vendors, infrastructure, and third-party application teams to uphold and evolve standards, ensuring data solutions are fit for purpose. Work with data modellers and analysts to implement data models. Build and maintain automated pipelines supporting BI and analytics use cases, ingesting, transforming, and loading data from multiple sources, structured and unstructured. Utilise Enterprise-grade technology, primarily SQL Server 2019 and potentially Azure technologies, and explore other solutions where appropriate. Develop patterns, best practices, and standardized data pipelines to ensure consistency across the organisation. Essential Core Technical Experience 5 to 10+ years of experience in SQL Server data warehouse or data provisioning architectures. Advanced SQL query writing and stored procedure experience. Experience developing ETL solutions in SQL Server, including SSIS & T-SQL. Experience with Microsoft BI technologies (SQL Server Management Studio, SSIS, SSAS, SSRS). Knowledge of data/system integration and dependency identification. Proficiency in MS Excel & VBA. Knowledge of Insurance or Banking/Finance domains. Exposure to DW development practices (code & configuration management, build processes). Understanding of data warehouse design patterns (e.g., Data Modelling). Ability to elicit business requirements and collaborate on end-to-end solutions. Supporting Core Technical Experience Experience with Jira, Confluence, MS Teams, or similar tools. Exposure to BI reporting tools. Understanding of Agile methodologies. Additional Skills Experience mentoring or supporting team development. Knowledge of Azure SQL DB, Data Factory, Data Lake, Logic Apps, Data Bricks (Spark SQL), and Snowflake is advantageous.
Aug 15, 2025
Full time
Job Description - Data Warehouse Developer About Hiscox: At Hiscox, we care about our people. We hire the best people for the work, and we're committed to diversity and creating a truly inclusive culture, which we believe drives success. We embrace hybrid-working practices, balancing the ability to work remotely with the culture and energy we experience when we are face-to-face in our offices. Our focus on collaboration and cross-functional working is supported with virtual tools that minimise physical travel, hot-desking neighbourhoods that create a physical sense of community, and Team Charters that our teams co-create to set out how they'll work together. This modern way of working has contributed to impressive employee engagement scores across Hiscox and means we're delivering even better solutions for our colleagues. As an international specialist insurer, we focus on our key areas of expertise and strength-underpinned by a culture that encourages us to challenge convention and always look for a better way of doing things. We insure the unique and the interesting and seek talented people who do the same. Hiscox is full of smart, reliable human beings that look out for customers and each other. We believe in doing the right thing, making good, and rebuilding when things go wrong. Everyone is encouraged to think creatively, challenge the status quo, and find solutions. Despite our long history (since 1901), we are young in many ways-ambitious and going places. If that sounds good to you, get in touch. Follow us on LinkedIn, Glassdoor, and Instagram Data Warehouse Developer Location: London Band: Band II Type: Permanent The team The Technology organisation comprises a Corporate Centre team and five business-aligned Technology teams partnering with our federated businesses. Our retail technology teams partner with the UK, Europe, and US business units. Our 'big ticket' technology teams work with the London Market and Re & ILS businesses. Corporate Centre includes Group & Enterprise Services, IT Services, and Information Security. Each team is led by a Technology Director reporting to the CIO. The goal of the Technology organisation is to put Technology at the heart of the business. The role This role sits within the Group Enterprise Systems (GES) Technology team. The ideal candidate is an experienced Microsoft data warehouse developer (SQL Server, SSIS, SSAS) capable of working independently and within a team to deliver enterprise-class data warehouse solutions and analytics platforms. The role involves working on Actuarial Reserving systems change initiatives (including regulatory projects) and providing production support. We seek a skilled, motivated individual with a strong data warehousing background to collaborate with the team and deliver according to the strategic roadmap. What you'll be doing as a Data Warehouse Developer Collaborate with internal and external delivery teams, vendors, infrastructure, and third-party application teams to uphold and evolve standards, ensuring data solutions are fit for purpose. Work with data modellers and analysts to implement data models. Build and maintain automated pipelines supporting BI and analytics use cases, ingesting, transforming, and loading data from multiple sources, structured and unstructured. Utilise Enterprise-grade technology, primarily SQL Server 2019 and potentially Azure technologies, and explore other solutions where appropriate. Develop patterns, best practices, and standardized data pipelines to ensure consistency across the organisation. Essential Core Technical Experience 5 to 10+ years of experience in SQL Server data warehouse or data provisioning architectures. Advanced SQL query writing and stored procedure experience. Experience developing ETL solutions in SQL Server, including SSIS & T-SQL. Experience with Microsoft BI technologies (SQL Server Management Studio, SSIS, SSAS, SSRS). Knowledge of data/system integration and dependency identification. Proficiency in MS Excel & VBA. Knowledge of Insurance or Banking/Finance domains. Exposure to DW development practices (code & configuration management, build processes). Understanding of data warehouse design patterns (e.g., Data Modelling). Ability to elicit business requirements and collaborate on end-to-end solutions. Supporting Core Technical Experience Experience with Jira, Confluence, MS Teams, or similar tools. Exposure to BI reporting tools. Understanding of Agile methodologies. Additional Skills Experience mentoring or supporting team development. Knowledge of Azure SQL DB, Data Factory, Data Lake, Logic Apps, Data Bricks (Spark SQL), and Snowflake is advantageous.
Job Description - Product Owner - Underwriting About Hiscox: At Hiscox, we care about our people. We hire the best people for the work and are committed to diversity and creating a truly inclusive culture, which we believe drives success. We embrace hybrid-working practices, balancing remote work with in-office collaboration, supported by virtual tools and team charters. Our modern working approach has contributed to high employee engagement and enables us to deliver better solutions for our colleagues. As an international specialist insurer, we focus on key areas of expertise, challenging conventions and seeking better ways of doing things. We insure the unique and interesting, and value talented individuals who think creatively, challenge the status quo, and seek solutions. Founded in 1901, we are ambitious, evolving, and passionate about doing things differently. Product Owner - Underwriting - London (Hybrid) Reporting to: Head of Core Value Streams The Role This role spans the Underwriting Function Value Streams and reports directly to the Head of Core Value Streams within the Group Enterprise Systems (GES) team. It includes overseeing all business applications within the Underwriting Function, such as the core PAS platform and internal analytics platform. Building on recent technology investments, the GES team aims to develop technology roadmaps, deliver solutions, and maintain critical systems, including a transformation programme to centralise services into one platform. Key Responsibilities Resilience: Ensure Claims applications meet quality, resilience, and usability standards. Customer Liaison: Collaborate with Claims leadership to align applications with Group Technology goals to Simplify, Protect, and Enable the business. Technical Consultant: Propose solutions, determine roadmaps, and liaise with support teams. Ensure applications are robust, secure, scalable, and compliant with regulations. Manage and develop the team, ensuring they have necessary capabilities and training. Promote a commercially oriented support culture aligned with Hiscox's goals. Provide strategic management information to stakeholders. Adopt a value-focused approach to technology leadership, managing budgets effectively. Candidate Profile While technical expertise is valuable, key capabilities include: Strategic thinking and analytical skills to support transformation programs. Leadership: Ability to communicate vision and deliver change. Communication & stakeholder management: Effectively influence at all levels. Programme management: Lead vendors and internal teams using agile and traditional methodologies. Technical Capabilities: Understanding of digital platforms, Agile principles, and value streams.
Aug 15, 2025
Full time
Job Description - Product Owner - Underwriting About Hiscox: At Hiscox, we care about our people. We hire the best people for the work and are committed to diversity and creating a truly inclusive culture, which we believe drives success. We embrace hybrid-working practices, balancing remote work with in-office collaboration, supported by virtual tools and team charters. Our modern working approach has contributed to high employee engagement and enables us to deliver better solutions for our colleagues. As an international specialist insurer, we focus on key areas of expertise, challenging conventions and seeking better ways of doing things. We insure the unique and interesting, and value talented individuals who think creatively, challenge the status quo, and seek solutions. Founded in 1901, we are ambitious, evolving, and passionate about doing things differently. Product Owner - Underwriting - London (Hybrid) Reporting to: Head of Core Value Streams The Role This role spans the Underwriting Function Value Streams and reports directly to the Head of Core Value Streams within the Group Enterprise Systems (GES) team. It includes overseeing all business applications within the Underwriting Function, such as the core PAS platform and internal analytics platform. Building on recent technology investments, the GES team aims to develop technology roadmaps, deliver solutions, and maintain critical systems, including a transformation programme to centralise services into one platform. Key Responsibilities Resilience: Ensure Claims applications meet quality, resilience, and usability standards. Customer Liaison: Collaborate with Claims leadership to align applications with Group Technology goals to Simplify, Protect, and Enable the business. Technical Consultant: Propose solutions, determine roadmaps, and liaise with support teams. Ensure applications are robust, secure, scalable, and compliant with regulations. Manage and develop the team, ensuring they have necessary capabilities and training. Promote a commercially oriented support culture aligned with Hiscox's goals. Provide strategic management information to stakeholders. Adopt a value-focused approach to technology leadership, managing budgets effectively. Candidate Profile While technical expertise is valuable, key capabilities include: Strategic thinking and analytical skills to support transformation programs. Leadership: Ability to communicate vision and deliver change. Communication & stakeholder management: Effectively influence at all levels. Programme management: Lead vendors and internal teams using agile and traditional methodologies. Technical Capabilities: Understanding of digital platforms, Agile principles, and value streams.
About us: Giacom is the only provider of Comms, Cloud, Hardware and Billing through one platform. Our platform connects technology resellers and service providers to the best IT, Comms and Cloud products and services so they can create brilliant technology solutions for UK businesses. We have a comprehensive portfolio of technology products and services that gives our partners the competitive advantage to build bigger and more successful businesses by providing their customers with the best solutions and customer experience possible. We value diversity and inclusivity above all else, creating an environment where our team members can be their whole selves, every day. We believe that by embracing different perspectives and backgrounds, we can truly make a difference and shape a better future. Are you ready to join us in our mission to supercharge UK business growth through technology enablement? Account Director - Cloud Sales The Account Director will report to the Sales Manager and be a pivotal point in managing key accounts. These are considered our major and strategic accounts, critical to business growth. This role is ideal for someone with proven experience selling to and managing complex channel accounts. This is a highly consultative role, so a considered approach, whilst maintaining a high output of activity is critical to success. • Package: upto £40,000 basic salary with upto £40,000 OTE (100% basic salary) • Location: Field based What you'll be doing • Generate sales among partner accounts, including upselling and cross-selling. • Operates as the point of contact for assigned partners. • Develop and maintain long-term relationships. • Build and execute business development account plans. Your Qualifications • Proven experience in complex sales and/or account management. • Account Management background or similar. • Be tenacious, committed, and competitive. What's in it for you? • Flexible working. • Investment in your future career with a variety of learning and development opportunities. • No dress code - embrace the freedom to bring your whole self to work. • 25 days annual leave, plus bank holidays. You'll even get your birthday off, too! • A pension plan for your future. • Complimentary refreshments in all our offices. Diversity and equality lie at the heart of our values. As an equal opportunities and disability- confident employer, we encourage applications from all eligible candidates, regardless of their backgrounds. We firmly believe that diversity enriches and strengthens our team with a variety of perspectives that drives innovation.
Jul 15, 2025
Full time
About us: Giacom is the only provider of Comms, Cloud, Hardware and Billing through one platform. Our platform connects technology resellers and service providers to the best IT, Comms and Cloud products and services so they can create brilliant technology solutions for UK businesses. We have a comprehensive portfolio of technology products and services that gives our partners the competitive advantage to build bigger and more successful businesses by providing their customers with the best solutions and customer experience possible. We value diversity and inclusivity above all else, creating an environment where our team members can be their whole selves, every day. We believe that by embracing different perspectives and backgrounds, we can truly make a difference and shape a better future. Are you ready to join us in our mission to supercharge UK business growth through technology enablement? Account Director - Cloud Sales The Account Director will report to the Sales Manager and be a pivotal point in managing key accounts. These are considered our major and strategic accounts, critical to business growth. This role is ideal for someone with proven experience selling to and managing complex channel accounts. This is a highly consultative role, so a considered approach, whilst maintaining a high output of activity is critical to success. • Package: upto £40,000 basic salary with upto £40,000 OTE (100% basic salary) • Location: Field based What you'll be doing • Generate sales among partner accounts, including upselling and cross-selling. • Operates as the point of contact for assigned partners. • Develop and maintain long-term relationships. • Build and execute business development account plans. Your Qualifications • Proven experience in complex sales and/or account management. • Account Management background or similar. • Be tenacious, committed, and competitive. What's in it for you? • Flexible working. • Investment in your future career with a variety of learning and development opportunities. • No dress code - embrace the freedom to bring your whole self to work. • 25 days annual leave, plus bank holidays. You'll even get your birthday off, too! • A pension plan for your future. • Complimentary refreshments in all our offices. Diversity and equality lie at the heart of our values. As an equal opportunities and disability- confident employer, we encourage applications from all eligible candidates, regardless of their backgrounds. We firmly believe that diversity enriches and strengthens our team with a variety of perspectives that drives innovation.
Job Description - Product Owner - Underwriting About Hiscox: At Hiscox we care about our people. We hire the best people for the work, and we're committed to diversity and creating a truly inclusive culture, which we believe drives success. We embrace hybrid-working practices, balancing the ability to work remotely with the culture and energy we experience when we are face-to-face in our offices. Our focus on collaboration and cross-functional working is supported with virtual tools that minimise physical travel, hot-desking neighbourhoods that create a physical sense of community and Team Charters that our teams co-create to set out how they'll work together. This modern way of working has contributed to impressive employee engagement scores across Hiscox and means we're delivering even better solutions for our Hiscox Colleagues. As an international specialist insurer we are far removed from the world of mass market insurance products. Instead we are selective and focus on our key areas of expertise and strength - all of which is underpinned by a culture that encourages us to challenge convention and always look for a better way of doing things. We insure the unique and the interesting. And we search for the same when it comes to talented people. Hiscox is full of smart, reliable human beings that look out for customers and each other. We believe in doing the right thing, making good and rebuilding when things go wrong. Everyone is encouraged to think creatively, challenge the status quo and look for solutions. Scratch beneath the surface and you will find a business that is solid, but slightly contrary. We like to do things differently and constantly seek to evolve. We might have been around for a long time (our roots go back to 1901), but we are young in many ways, ambitious and going places. If that sounds good to you, get in touch. Product Owner - Underwriting - London (Hybrid) Reporting to: Head of Core Value Streams The Role The role spans the Underwriting Function Value Streams and sits as a direct report to the Head of Core Value Streams as a member of the Group Enterprise Systems (GES) team. The remit includes all business applications within the Underwriting Function, which includes our core PAS platform and internal analytics platform. Building on a period of substantial technology investment in the finance systems, the GES team now needs to build out, and deliver, technology roadmaps for the remaining group functions, especially the Underwriting function. They also need to continue to deliver a first class level of maintenance and support for the critical systems that they have responsibility for. Key Responsibilities Resilience: ensure the provision of all Claims applications to meet the quality, resilience and usability of all user groups. Customer Liaison: collaborate with the Group Claims leadership team and BU Claims teams in setting and driving the strategic agenda for all applications within the Claims function to ensure they support the Group Technology goals to Simplify, Protect and Enable the wider business. Technical Consultant: nurture ideas and propose solutions to existing Claims function problems, determine roadmaps for the applications, and manage or liaise with support teams to achieve goals and objectives. Ensure all Claims function applications are robust, secure, scalable and comply with regulatory mandates and standards. Manage, inspire, and develop the team. Ensure they have necessary capabilities/training to perform their roles to the highest standards. Promote a commercially oriented culture where the support team recognize their importance to Hiscox's commercial aims and work to enhance and enable them. Provide relevant strategic management information to stakeholders as required to help assess project progress, service levels, and key decisions. Adopt a value focused approach to technology leadership, maximizing commercial return on investment, whilst effectively managing a finite budget. Candidate Profile Whilst a technical background in software delivery and digital platforms is valuable for this role, there are a number of key capabilities that the successful candidate needs to be able to demonstrate which are more important than a strong technical background: Strategic thinking: Our current application estate is set to go through a fairly significant transformation programme over the next few years to enable it to better respond to evolving business needs specifically in the Claims function. Strong analytical skills and complex problem solving is paramount to the success of this role. Leadership: Having the ability to communicate a product vision, a set of objectives, as well as delivering change through teams (both internal and third party) is a key feature of the role. Communication & stakeholder management: The role requires a strong ability to communicate effectively and influence at different levels of the organisation, from the individual developer in the team through to the senior leadership. The Claims PO role is a key business partner for a key function across the Group so the successful candidate needs to be able to manage complexity in prioritisation and stakeholder management, as well as being very adept at written, verbal, and listening skills. Programme management: lead across vendors and internal teams, comfortable working with both traditional methodologies and modern agile methodologies in a multi-faceted application estate with a wide range of different tools and technologies. Technical Capabilities: In-depth understanding of Marketing tools and technologies specifically externally facing digital platforms, strong knowledge of Agile principles and processes, experience working in Value Streams and/or a product development environment.
Feb 11, 2025
Full time
Job Description - Product Owner - Underwriting About Hiscox: At Hiscox we care about our people. We hire the best people for the work, and we're committed to diversity and creating a truly inclusive culture, which we believe drives success. We embrace hybrid-working practices, balancing the ability to work remotely with the culture and energy we experience when we are face-to-face in our offices. Our focus on collaboration and cross-functional working is supported with virtual tools that minimise physical travel, hot-desking neighbourhoods that create a physical sense of community and Team Charters that our teams co-create to set out how they'll work together. This modern way of working has contributed to impressive employee engagement scores across Hiscox and means we're delivering even better solutions for our Hiscox Colleagues. As an international specialist insurer we are far removed from the world of mass market insurance products. Instead we are selective and focus on our key areas of expertise and strength - all of which is underpinned by a culture that encourages us to challenge convention and always look for a better way of doing things. We insure the unique and the interesting. And we search for the same when it comes to talented people. Hiscox is full of smart, reliable human beings that look out for customers and each other. We believe in doing the right thing, making good and rebuilding when things go wrong. Everyone is encouraged to think creatively, challenge the status quo and look for solutions. Scratch beneath the surface and you will find a business that is solid, but slightly contrary. We like to do things differently and constantly seek to evolve. We might have been around for a long time (our roots go back to 1901), but we are young in many ways, ambitious and going places. If that sounds good to you, get in touch. Product Owner - Underwriting - London (Hybrid) Reporting to: Head of Core Value Streams The Role The role spans the Underwriting Function Value Streams and sits as a direct report to the Head of Core Value Streams as a member of the Group Enterprise Systems (GES) team. The remit includes all business applications within the Underwriting Function, which includes our core PAS platform and internal analytics platform. Building on a period of substantial technology investment in the finance systems, the GES team now needs to build out, and deliver, technology roadmaps for the remaining group functions, especially the Underwriting function. They also need to continue to deliver a first class level of maintenance and support for the critical systems that they have responsibility for. Key Responsibilities Resilience: ensure the provision of all Claims applications to meet the quality, resilience and usability of all user groups. Customer Liaison: collaborate with the Group Claims leadership team and BU Claims teams in setting and driving the strategic agenda for all applications within the Claims function to ensure they support the Group Technology goals to Simplify, Protect and Enable the wider business. Technical Consultant: nurture ideas and propose solutions to existing Claims function problems, determine roadmaps for the applications, and manage or liaise with support teams to achieve goals and objectives. Ensure all Claims function applications are robust, secure, scalable and comply with regulatory mandates and standards. Manage, inspire, and develop the team. Ensure they have necessary capabilities/training to perform their roles to the highest standards. Promote a commercially oriented culture where the support team recognize their importance to Hiscox's commercial aims and work to enhance and enable them. Provide relevant strategic management information to stakeholders as required to help assess project progress, service levels, and key decisions. Adopt a value focused approach to technology leadership, maximizing commercial return on investment, whilst effectively managing a finite budget. Candidate Profile Whilst a technical background in software delivery and digital platforms is valuable for this role, there are a number of key capabilities that the successful candidate needs to be able to demonstrate which are more important than a strong technical background: Strategic thinking: Our current application estate is set to go through a fairly significant transformation programme over the next few years to enable it to better respond to evolving business needs specifically in the Claims function. Strong analytical skills and complex problem solving is paramount to the success of this role. Leadership: Having the ability to communicate a product vision, a set of objectives, as well as delivering change through teams (both internal and third party) is a key feature of the role. Communication & stakeholder management: The role requires a strong ability to communicate effectively and influence at different levels of the organisation, from the individual developer in the team through to the senior leadership. The Claims PO role is a key business partner for a key function across the Group so the successful candidate needs to be able to manage complexity in prioritisation and stakeholder management, as well as being very adept at written, verbal, and listening skills. Programme management: lead across vendors and internal teams, comfortable working with both traditional methodologies and modern agile methodologies in a multi-faceted application estate with a wide range of different tools and technologies. Technical Capabilities: In-depth understanding of Marketing tools and technologies specifically externally facing digital platforms, strong knowledge of Agile principles and processes, experience working in Value Streams and/or a product development environment.