Diagnostic Imaging Manager Imaging Full Time Permanent Regency - Macclesfield Spire Regency are now recruiting an experienced Imaging Manager to join their warm and friendly team The Spire Regency Hospital in Macclesfield, South Cheshire opened in 1991 and has undergone extensive site modernisation creating an excellent environment for our team and patients. We offer fast access to consultations with specialists in a wide range of treatments, supported by advanced imaging and diagnostic technology. Our vision is to be recognised as a world class healthcare business, bringing together the best people who are dedicated to developing excellent clinical environments and delivering the highest quality of patient care. We are committed to our employees, well-being through work life balance, on-going development, support and reward. Duties and responsibilities Work as the Head of Department reporting into the Director of Clinical Services Be responsible for championing, leading and inspiring the radiology team Plan, allocate, assess and provide feedback to team members Maintain and support the effective use of physical and financial resources Implement and monitor working processes and policies Delegation of tasks to team members appropriately Management of Radiology team to ensure accurate staffing in order to meet patient needs Develops a working environment and culture that actively improves health, safety and security Lead on the implementation of IRMER regulations within the hospital Enable people to exercise their rights and promote their equality and diversity Manage the relationships with the Consultant Radiologists Be responsible for all clinical governance and audit in the department Who we're looking for BSc Diagnostic Radiography or equivalent Significant post qualification experience as an Imaging Manager Experience of leading teams to success in the areas listed above The ability to think analytically and problem solve where needed Experience in RIS/PACS and IEP systems management Evidence of CPD throughout your career Have strong knowledge of IRMER legislation Sound written and verbal communication skills and excellent organisation skills Proven ability to work effectively in a team environment and independently as required Passion to deliver high quality diagnostic services Benefits We offer employees a competitive salary as well as a comprehensive benefits package which includes but is not limited to: 35 days annual leave inclusive of bank holidays Employer and employee contributory pension with flexible retirement options Spire for you' reward platform - discount and cashback for over 1000 retailers Free Bupa wellness screening Private medical insurance Life assurance We commit to our employees well-being through work life balance, on-going development, support and reward. Spire Healthcare is a leading independent hospital group in the United Kingdom and the largest in terms of revenue. From 39 hospitals and 8 clinics across England, Wales and Scotland, Spire Healthcare provides diagnostics, inpatient, day case and outpatient care. For further information about this role or for an informal conversation about the range of career options available with Spire please contact Sarah Whittaker on (phone number removed) or e-mail Closing date: In order to streamline our recruitment process, we reserve the right to expire vacancies prior to the advertised closing date once we have received a sufficient number of applications
Mar 13, 2026
Full time
Diagnostic Imaging Manager Imaging Full Time Permanent Regency - Macclesfield Spire Regency are now recruiting an experienced Imaging Manager to join their warm and friendly team The Spire Regency Hospital in Macclesfield, South Cheshire opened in 1991 and has undergone extensive site modernisation creating an excellent environment for our team and patients. We offer fast access to consultations with specialists in a wide range of treatments, supported by advanced imaging and diagnostic technology. Our vision is to be recognised as a world class healthcare business, bringing together the best people who are dedicated to developing excellent clinical environments and delivering the highest quality of patient care. We are committed to our employees, well-being through work life balance, on-going development, support and reward. Duties and responsibilities Work as the Head of Department reporting into the Director of Clinical Services Be responsible for championing, leading and inspiring the radiology team Plan, allocate, assess and provide feedback to team members Maintain and support the effective use of physical and financial resources Implement and monitor working processes and policies Delegation of tasks to team members appropriately Management of Radiology team to ensure accurate staffing in order to meet patient needs Develops a working environment and culture that actively improves health, safety and security Lead on the implementation of IRMER regulations within the hospital Enable people to exercise their rights and promote their equality and diversity Manage the relationships with the Consultant Radiologists Be responsible for all clinical governance and audit in the department Who we're looking for BSc Diagnostic Radiography or equivalent Significant post qualification experience as an Imaging Manager Experience of leading teams to success in the areas listed above The ability to think analytically and problem solve where needed Experience in RIS/PACS and IEP systems management Evidence of CPD throughout your career Have strong knowledge of IRMER legislation Sound written and verbal communication skills and excellent organisation skills Proven ability to work effectively in a team environment and independently as required Passion to deliver high quality diagnostic services Benefits We offer employees a competitive salary as well as a comprehensive benefits package which includes but is not limited to: 35 days annual leave inclusive of bank holidays Employer and employee contributory pension with flexible retirement options Spire for you' reward platform - discount and cashback for over 1000 retailers Free Bupa wellness screening Private medical insurance Life assurance We commit to our employees well-being through work life balance, on-going development, support and reward. Spire Healthcare is a leading independent hospital group in the United Kingdom and the largest in terms of revenue. From 39 hospitals and 8 clinics across England, Wales and Scotland, Spire Healthcare provides diagnostics, inpatient, day case and outpatient care. For further information about this role or for an informal conversation about the range of career options available with Spire please contact Sarah Whittaker on (phone number removed) or e-mail Closing date: In order to streamline our recruitment process, we reserve the right to expire vacancies prior to the advertised closing date once we have received a sufficient number of applications
Chef Cook Wirral Private Hospital Permanent Part-time 30 hours per week £13.31 per hour plus excellent benefits Spire Murrayfield Hospital, Wirral has an exciting opportunity for a Chef to join our dynamic and experienced hospitality team working on a permanent, part-time basis. Spire Murrayfield Hospital is a state-of-the-art private hospital. We offer fast access to consultations with specialists in a wide range of treatments, supported by advanced imaging and diagnostic technology. Our high-quality accommodation and aftercare means we're committed to looking after you and your health. Working Hours: Shifts will vary from Monday to Friday, with occasional weekends required. Contract type : Permanent As Cook, you will be responsible to supervise, prepare, present and co-ordinate the day to day delivery of high quality food and beverage. Ensuring that all work is carried out in a hygienic and methodical manner at all times and to deputies in the absence of the Senior Chef. Duties and Responsibilities (not limited to): To assist other team members when necessary and maintain good working relationships To ensure all HACCP and health and safety guidelines are recorded and followed To assist with the service of food to staff, patients, consultants and visitors in all areas when required to do so To service the Staff Restaurant and maintain flow of food to service counters as required to the specified standard To prepare food and beverages for special functions and assist with other related activities as directed To produce meals for patients/visitors/consultants and staff at the required times, adhering to the specified standards of preparation, production and presentation To adhere to all statutory regulations, pertaining to the safety and hygiene operations of the kitchen and ancillary areas To check in all deliveries as necessary making sure that all records are recorded To undertake cleaning duties as per cleaning schedules and maintain clean and tidy working conditions at all times To maintain a high standard of personal hygiene and appearance at all times, reporting for duty at the designated time, dressed in the correct uniform To meet the needs of individual patients who may have specific dietary needs or preferences Who are we looking for? Experience of working in a kitchen environment, have experience of cooking for large numbers of people Experience of working in a restaurant style kitchen, wards and with visitors Basic food hygiene and/or catering certificates are desirable but not essential Good communication skills Ability to establish rapport with all customers Have a committed approach to providing great customer service Accept responsibility for the identification of own training and development needs Have the ability to work under pressure Ability to work evenings and weekends on a rota system Benefits We offer employed colleagues a competitive salary as well as a comprehensive benefits package which includes but is not limited to: 35 days annual leave inclusive of bank holidays - pro rata Employer and employee contributory pension with flexible retirement options 'Spire for you' reward platform - discount and cashback for over 1000 retailers Private medical insurance Life assurance Save an average of £50 per month with our free onsite car park We commit to our employee's well-being through work life balance, on-going development, support and reward Our Values We are extremely proud of our heritage in private healthcare and of our values as an organisation: Driving clinical excellence Doing the right thing Caring is our passion Keeping it simple Delivering on our promises Succeeding and celebrating together Our people are our difference; it's their dedication, warmth and pursuit of excellence that sets Spire Healthcare apart. Closing Date: If we have received sufficient applications, this date may be brought forward so please submit your application as soon as possible.
Mar 04, 2026
Full time
Chef Cook Wirral Private Hospital Permanent Part-time 30 hours per week £13.31 per hour plus excellent benefits Spire Murrayfield Hospital, Wirral has an exciting opportunity for a Chef to join our dynamic and experienced hospitality team working on a permanent, part-time basis. Spire Murrayfield Hospital is a state-of-the-art private hospital. We offer fast access to consultations with specialists in a wide range of treatments, supported by advanced imaging and diagnostic technology. Our high-quality accommodation and aftercare means we're committed to looking after you and your health. Working Hours: Shifts will vary from Monday to Friday, with occasional weekends required. Contract type : Permanent As Cook, you will be responsible to supervise, prepare, present and co-ordinate the day to day delivery of high quality food and beverage. Ensuring that all work is carried out in a hygienic and methodical manner at all times and to deputies in the absence of the Senior Chef. Duties and Responsibilities (not limited to): To assist other team members when necessary and maintain good working relationships To ensure all HACCP and health and safety guidelines are recorded and followed To assist with the service of food to staff, patients, consultants and visitors in all areas when required to do so To service the Staff Restaurant and maintain flow of food to service counters as required to the specified standard To prepare food and beverages for special functions and assist with other related activities as directed To produce meals for patients/visitors/consultants and staff at the required times, adhering to the specified standards of preparation, production and presentation To adhere to all statutory regulations, pertaining to the safety and hygiene operations of the kitchen and ancillary areas To check in all deliveries as necessary making sure that all records are recorded To undertake cleaning duties as per cleaning schedules and maintain clean and tidy working conditions at all times To maintain a high standard of personal hygiene and appearance at all times, reporting for duty at the designated time, dressed in the correct uniform To meet the needs of individual patients who may have specific dietary needs or preferences Who are we looking for? Experience of working in a kitchen environment, have experience of cooking for large numbers of people Experience of working in a restaurant style kitchen, wards and with visitors Basic food hygiene and/or catering certificates are desirable but not essential Good communication skills Ability to establish rapport with all customers Have a committed approach to providing great customer service Accept responsibility for the identification of own training and development needs Have the ability to work under pressure Ability to work evenings and weekends on a rota system Benefits We offer employed colleagues a competitive salary as well as a comprehensive benefits package which includes but is not limited to: 35 days annual leave inclusive of bank holidays - pro rata Employer and employee contributory pension with flexible retirement options 'Spire for you' reward platform - discount and cashback for over 1000 retailers Private medical insurance Life assurance Save an average of £50 per month with our free onsite car park We commit to our employee's well-being through work life balance, on-going development, support and reward Our Values We are extremely proud of our heritage in private healthcare and of our values as an organisation: Driving clinical excellence Doing the right thing Caring is our passion Keeping it simple Delivering on our promises Succeeding and celebrating together Our people are our difference; it's their dedication, warmth and pursuit of excellence that sets Spire Healthcare apart. Closing Date: If we have received sufficient applications, this date may be brought forward so please submit your application as soon as possible.
Bank Switchboard Operator Private Hospital Bank (Zero Hours) Ad Hoc Shifts St Mellons This position is a zero-hour contract - offering shifts on a flexible, ad-hoc basis. Shifts are offered on a flexible, as-needed basis to cover busy periods, sickness and annual leave. There are no guaranteed hours or minimum shifts each week. This role would suit someone who: Is looking for flexible work around other commitments Is happy to pick up shifts as and when required Does not require fixed or guaranteed hours About the Role Our Patient Support Centre in St Mellons is recruiting a Bank Switchboard Operator to join the team on a zero-hours contract. As the first point of contact for patients and healthcare professionals, you will manage all incoming and outgoing calls across multiple hospital sites, ensuring communication is handled professionally, efficiently and in line with hospital procedures. You will play a key role in delivering excellent customer care and ensuring smooth communication across the organisation. Duties and Responsibilities Operate the central switchboard system for multiple hospital sites Direct calls to appropriate staff and departments Handle telephone enquiries in a professional, efficient and consistent manner Escalate technical or telecom issues when required Initiate emergency call procedures (e.g. fire or major incident) when necessary Who We're Looking For Excellent verbal communication skills Calm and focused under pressure Able to prioritise and multitask accurately Strong attention to detail IT literate and confident learning new systems Committed to confidentiality and data protection Desirable: Previous switchboard or call centre experience Experience in a hospital setting Familiar with Microsoft Office (Word, Outlook, Excel) Working Hours: Zero-Hour contract. Office is open Monday-Friday 8am-7pm, shifts within these times. Benefits Bank colleagues are paid weekly We offer competitive rates to our bank colleagues who work on a flexible basis, often to cover busy periods, sickness, or annual leave Save an average of £50 per month with our free onsite car park Access to Spire Healthcare pension Access to Blue Light Card discounts Smartspending discounts (in addition to Blue Light discounts) via 'Spire for You' Wellbeing Centre access via 'Spire for You' Free DBS Full induction, including mandatory training updates Opportunities for further training and progression into permanent posts Knowledge, support and guidance through your recruitment journey from Spire's specialist Resourcing Team Our people are our difference; it's their dedication, warmth and pursuit of excellence that sets Spire Healthcare apart. We commit to our employee's well-being through work life balance, on-going development, support and reward. For us, it's more than just treating patients; it's about looking after people. If we have received sufficient applications, this date may be brought forward so please submit your application as soon as possible.
Mar 04, 2026
Full time
Bank Switchboard Operator Private Hospital Bank (Zero Hours) Ad Hoc Shifts St Mellons This position is a zero-hour contract - offering shifts on a flexible, ad-hoc basis. Shifts are offered on a flexible, as-needed basis to cover busy periods, sickness and annual leave. There are no guaranteed hours or minimum shifts each week. This role would suit someone who: Is looking for flexible work around other commitments Is happy to pick up shifts as and when required Does not require fixed or guaranteed hours About the Role Our Patient Support Centre in St Mellons is recruiting a Bank Switchboard Operator to join the team on a zero-hours contract. As the first point of contact for patients and healthcare professionals, you will manage all incoming and outgoing calls across multiple hospital sites, ensuring communication is handled professionally, efficiently and in line with hospital procedures. You will play a key role in delivering excellent customer care and ensuring smooth communication across the organisation. Duties and Responsibilities Operate the central switchboard system for multiple hospital sites Direct calls to appropriate staff and departments Handle telephone enquiries in a professional, efficient and consistent manner Escalate technical or telecom issues when required Initiate emergency call procedures (e.g. fire or major incident) when necessary Who We're Looking For Excellent verbal communication skills Calm and focused under pressure Able to prioritise and multitask accurately Strong attention to detail IT literate and confident learning new systems Committed to confidentiality and data protection Desirable: Previous switchboard or call centre experience Experience in a hospital setting Familiar with Microsoft Office (Word, Outlook, Excel) Working Hours: Zero-Hour contract. Office is open Monday-Friday 8am-7pm, shifts within these times. Benefits Bank colleagues are paid weekly We offer competitive rates to our bank colleagues who work on a flexible basis, often to cover busy periods, sickness, or annual leave Save an average of £50 per month with our free onsite car park Access to Spire Healthcare pension Access to Blue Light Card discounts Smartspending discounts (in addition to Blue Light discounts) via 'Spire for You' Wellbeing Centre access via 'Spire for You' Free DBS Full induction, including mandatory training updates Opportunities for further training and progression into permanent posts Knowledge, support and guidance through your recruitment journey from Spire's specialist Resourcing Team Our people are our difference; it's their dedication, warmth and pursuit of excellence that sets Spire Healthcare apart. We commit to our employee's well-being through work life balance, on-going development, support and reward. For us, it's more than just treating patients; it's about looking after people. If we have received sufficient applications, this date may be brought forward so please submit your application as soon as possible.
Customer Service Advisor Private Patient Team Bank/Flexible shifts Brentwood Due to an exciting period of growth, Spire Healthcare's Patient Support Centre, located in Brentwood has multiple opportunities for Customer Service Advisors to join our dedicated Private Patient Team on a Bank basis. This is an excellent opportunity for someone with strong customer service skills to develop a career in healthcare, in a role that's fast-paced, rewarding, and people-focused. This position is a zero-hour contract - offering shifts on a flexible, ad-hoc basis. What you'll be doing As part of the Private Patient Team, you'll be the first point of contact for patients looking to fund their own treatment. You'll provide clear, accurate information on procedures and costs, helping patients understand their options and feel supported every step of the way. Day to day you will: Respond to patient enquiries by phone and email in a professional, friendly manner Provide quotations for procedures Explain next steps and book consultations, tests, or procedures Accurately handle patient details and maintain records in our CRM and SAP systems Liaise with internal teams to ensure patients receive the right information quickly and efficiently What we're looking for Experience in a customer service or reception-style role, handling high volumes of enquiries Excellent communication and organisational skills Strong numeracy skills with the ability to calculate procedure costs A professional, calm telephone manner Ability to multitask, prioritise, and work accurately under pressure Knowledge of the private healthcare sector is desirable but not essential Working Hours: Zero-Hour contract. Office is open Monday-Friday 8am-7pm, shifts within these times. Please only apply if you can commit to these hours. Benefits Bank colleagues are paid weekly We offer competitive rates to our bank colleagues who work on a flexible basis, often to cover busy periods, sickness, or annual leave Save an average of £50 per month with our free onsite car park Access to Spire Healthcare pension Access to Blue Light Card discounts Smartspending discounts (in addition to Blue Light discounts) via 'Spire for You' Wellbeing Centre access via 'Spire for You' Wellbeing Centre access via 'Spire for You' Free uniform Free DBS Full induction, including mandatory training updates Opportunities for further training and progression into permanent posts Knowledge, support and guidance through your recruitment journey from Spire's specialist Resourcing Team Our people are our difference; it's their dedication, warmth and pursuit of excellence that sets Spire Healthcare apart. We commit to our employee's well-being through work life balance, on-going development, support and reward. For us, it's more than just treating patients; it's about looking after people. If we have received sufficient applications, this date may be brought forward so please submit your application as soon as possible.
Feb 24, 2026
Full time
Customer Service Advisor Private Patient Team Bank/Flexible shifts Brentwood Due to an exciting period of growth, Spire Healthcare's Patient Support Centre, located in Brentwood has multiple opportunities for Customer Service Advisors to join our dedicated Private Patient Team on a Bank basis. This is an excellent opportunity for someone with strong customer service skills to develop a career in healthcare, in a role that's fast-paced, rewarding, and people-focused. This position is a zero-hour contract - offering shifts on a flexible, ad-hoc basis. What you'll be doing As part of the Private Patient Team, you'll be the first point of contact for patients looking to fund their own treatment. You'll provide clear, accurate information on procedures and costs, helping patients understand their options and feel supported every step of the way. Day to day you will: Respond to patient enquiries by phone and email in a professional, friendly manner Provide quotations for procedures Explain next steps and book consultations, tests, or procedures Accurately handle patient details and maintain records in our CRM and SAP systems Liaise with internal teams to ensure patients receive the right information quickly and efficiently What we're looking for Experience in a customer service or reception-style role, handling high volumes of enquiries Excellent communication and organisational skills Strong numeracy skills with the ability to calculate procedure costs A professional, calm telephone manner Ability to multitask, prioritise, and work accurately under pressure Knowledge of the private healthcare sector is desirable but not essential Working Hours: Zero-Hour contract. Office is open Monday-Friday 8am-7pm, shifts within these times. Please only apply if you can commit to these hours. Benefits Bank colleagues are paid weekly We offer competitive rates to our bank colleagues who work on a flexible basis, often to cover busy periods, sickness, or annual leave Save an average of £50 per month with our free onsite car park Access to Spire Healthcare pension Access to Blue Light Card discounts Smartspending discounts (in addition to Blue Light discounts) via 'Spire for You' Wellbeing Centre access via 'Spire for You' Wellbeing Centre access via 'Spire for You' Free uniform Free DBS Full induction, including mandatory training updates Opportunities for further training and progression into permanent posts Knowledge, support and guidance through your recruitment journey from Spire's specialist Resourcing Team Our people are our difference; it's their dedication, warmth and pursuit of excellence that sets Spire Healthcare apart. We commit to our employee's well-being through work life balance, on-going development, support and reward. For us, it's more than just treating patients; it's about looking after people. If we have received sufficient applications, this date may be brought forward so please submit your application as soon as possible.
Customer Service Advisor Private Patients Team Permanent Full-Time St Mellons Competitive salary plus excellent benefits We're looking for proactive, customer-focused Customer Service Advisors to become part of our dedicated Private Patients Team . In this key role, you'll be the first point of contact for self-funding patients, guiding them from initial enquiry through to booking consultations, diagnostics, or treatments. You'll be responsible for converting warm leads into appointments while ensuring a smooth, supportive, and positive experience throughout their healthcare journey. If you're passionate about delivering exceptional service and making a real difference in patients' lives, we'd love to hear from you. Duties and responsibilities Handling own enquiry workload effectively Manage all Self-Pay patient enquiries, both over the telephone and online/email, from initial enquiry through to booking Working to agreed KPIs with positive and proactive customer-focused attitude Convert warm leads into appointments/sales in order to meet key performance targets Deliver high quality customer service & care, in line with the expectations of a leading private healthcare business Role model our Purpose and Values - driving a culture of service excellence, respect, collaboration and care for our colleagues Demonstrate excellent communication, interpersonal and relationship building skills Utilising a variety of systems that support the prioritization and managing of your workload Who we're looking for Strongly target motivated Experience working within a sales environment/up-selling Customer Service focused Confident approach to handing a variety of systems Enjoys working in a collaborative, fast paced team environment Be able to work effectively within their HUB while operating within a national sales framework Strong communication skills, demonstrating an ability to positively lead teams across multiple locations Working Hours: Monday - Friday (shifts between 8am - 19:00), occasional Saturday 8am-4pm. 37.5 hours per week Contract Type: Permanent Benefits : We offer employees a competitive salary as well as a comprehensive benefits package which includes but is not limited to: 35 days annual leave inclusive of bank holidays Employer and employee contributory pension with flexible retirement options 'Spire for you' reward platform - discount and cashback for over 1000 retailers Free Bupa wellness screening Private medical insurance Life assurance Please see the attached benefits leaflet for more information. We commit to our employees well-being through work life balance, on-going development, support and reward. Spire Healthcare is a leading independent healthcare group in the United Kingdom, running 38 hospitals and over 50 clinics across England, Wales and Scotland. It provides diagnostics, inpatient, day case and outpatient care, operates a network of private GPs and provides workplace health services to over 800 corporate clients. It also delivers a range of private and NHS mental health, musculoskeletal and dermatological services. Spire Healthcare are proud to be an equal opportunities employer. We celebrate diversity and are committed to creating an inclusive culture for all. Our people are our difference; it is their dedication, warmth and pursuit of excellence that sets Spire Healthcare apart. Closing date: In order to streamline our recruitment process, we reserve the right to expire vacancies prior to the advertised closing date once we have received a sufficient number of applications
Feb 24, 2026
Full time
Customer Service Advisor Private Patients Team Permanent Full-Time St Mellons Competitive salary plus excellent benefits We're looking for proactive, customer-focused Customer Service Advisors to become part of our dedicated Private Patients Team . In this key role, you'll be the first point of contact for self-funding patients, guiding them from initial enquiry through to booking consultations, diagnostics, or treatments. You'll be responsible for converting warm leads into appointments while ensuring a smooth, supportive, and positive experience throughout their healthcare journey. If you're passionate about delivering exceptional service and making a real difference in patients' lives, we'd love to hear from you. Duties and responsibilities Handling own enquiry workload effectively Manage all Self-Pay patient enquiries, both over the telephone and online/email, from initial enquiry through to booking Working to agreed KPIs with positive and proactive customer-focused attitude Convert warm leads into appointments/sales in order to meet key performance targets Deliver high quality customer service & care, in line with the expectations of a leading private healthcare business Role model our Purpose and Values - driving a culture of service excellence, respect, collaboration and care for our colleagues Demonstrate excellent communication, interpersonal and relationship building skills Utilising a variety of systems that support the prioritization and managing of your workload Who we're looking for Strongly target motivated Experience working within a sales environment/up-selling Customer Service focused Confident approach to handing a variety of systems Enjoys working in a collaborative, fast paced team environment Be able to work effectively within their HUB while operating within a national sales framework Strong communication skills, demonstrating an ability to positively lead teams across multiple locations Working Hours: Monday - Friday (shifts between 8am - 19:00), occasional Saturday 8am-4pm. 37.5 hours per week Contract Type: Permanent Benefits : We offer employees a competitive salary as well as a comprehensive benefits package which includes but is not limited to: 35 days annual leave inclusive of bank holidays Employer and employee contributory pension with flexible retirement options 'Spire for you' reward platform - discount and cashback for over 1000 retailers Free Bupa wellness screening Private medical insurance Life assurance Please see the attached benefits leaflet for more information. We commit to our employees well-being through work life balance, on-going development, support and reward. Spire Healthcare is a leading independent healthcare group in the United Kingdom, running 38 hospitals and over 50 clinics across England, Wales and Scotland. It provides diagnostics, inpatient, day case and outpatient care, operates a network of private GPs and provides workplace health services to over 800 corporate clients. It also delivers a range of private and NHS mental health, musculoskeletal and dermatological services. Spire Healthcare are proud to be an equal opportunities employer. We celebrate diversity and are committed to creating an inclusive culture for all. Our people are our difference; it is their dedication, warmth and pursuit of excellence that sets Spire Healthcare apart. Closing date: In order to streamline our recruitment process, we reserve the right to expire vacancies prior to the advertised closing date once we have received a sufficient number of applications
Senior Receptionist Administration/Reception/Customer Service Sutton Full time Permanent 37.5 hours Spire St Anthony's Hospital is currently looking to recruit for an Senior Receptionist to join the team on a full time and permanent basis. This is a fantastic opportunity to join a dynamic team and have a great impact. Contract type: Permanent, Full time Duties & Responsibilities (not limited to): Working varied reception shifts in a hands- on capacity, supporting and overseeing the team Promotion of Spire's Purpose, vision, mission, values and behaviours Managing time cards, sickness, annual leave, and other absence whilst ensuring optimum cover at all times. Preparation of rotas, flexing staff in line with business requirements and within budgetary targets. Setting annual EE objectives for each team member, holding and documenting regular 1:1 meetings as well as team briefs Actively involved in recruitment, training and induction Achieving KPI targets as set by central Spire To carry out departmental audits and ensure compliance, including DSE, Health and safety and staff mandatory training. To undertake Datix incident investigations To represent the department at various meetings, including Patient Experience, driving improvements and implementing change Actively participating in the promotion of good communication and liaison with other hospital departments. Undertake all work in accordance with company hospital policies and procedures. Ensuring familiarity with the Health and Safety at Work Act, including manual handling and fire procedures. To maintain confidentiality of all information in line with GDPR regulations with regard to patients, consultants and staff To ensure the reception environment projects a professional, smart image at all times including staff adherence to hospital uniform policy To try to resolve any patient complaints relating to the reception service in the first instance or to escalate via the appropriate channel. What do you need to have? Educated to Higher Education level Excellent numeracy, literacy and IT Skills Minimum 2 years leadership experience in a highly customer service focussed role Proven people management experience within a medium sized team Excellent organisation and communication skills Outstanding customer care skills with the ability to handle difficult situations Emotional resilience, able to hold difficult conversations The ability to manage change Someone who can drive customer service Benefits We offer employees a competitive salary as well as a comprehensive benefits package which includes but is not limited to: 35 days annual leave inclusive of bank holidays Employer and employee contributory pension with flexible retirement options 'Spire for you' reward platform - discount and cashback for over 1000 retailers Private medical insurance Subsidised Meals Life assurance Free DBS Free Car park Our Values We are extremely proud of our heritage in private healthcare and of our values as an organisation: Driving clinical excellence Doing the right thing Caring is our passion Keeping it simple Delivering on our promises Succeeding and celebrating together Our people are our difference; it's their dedication, warmth and pursuit of excellence that sets Spire Healthcare apart. We commit to our employee's well-being through work life balance, on-going development, support and reward. Spire Healthcare is a leading independent healthcare group in the United Kingdom, running 38 hospitals and over 50 clinics across England, Wales and Scotland. It provides diagnostics, inpatient, day case and outpatient care, operates a network of private GPs and provides workplace health services to over 800 corporate clients. It also delivers a range of private and NHS mental health, musculoskeletal and dermatological services For us, it's more than just treating patients; it's about looking after people. Closing date: In order to streamline our recruitment process, we reserve the right to expire vacancies prior to the advertised closing date once we have received a sufficient number of applications.
Feb 23, 2026
Full time
Senior Receptionist Administration/Reception/Customer Service Sutton Full time Permanent 37.5 hours Spire St Anthony's Hospital is currently looking to recruit for an Senior Receptionist to join the team on a full time and permanent basis. This is a fantastic opportunity to join a dynamic team and have a great impact. Contract type: Permanent, Full time Duties & Responsibilities (not limited to): Working varied reception shifts in a hands- on capacity, supporting and overseeing the team Promotion of Spire's Purpose, vision, mission, values and behaviours Managing time cards, sickness, annual leave, and other absence whilst ensuring optimum cover at all times. Preparation of rotas, flexing staff in line with business requirements and within budgetary targets. Setting annual EE objectives for each team member, holding and documenting regular 1:1 meetings as well as team briefs Actively involved in recruitment, training and induction Achieving KPI targets as set by central Spire To carry out departmental audits and ensure compliance, including DSE, Health and safety and staff mandatory training. To undertake Datix incident investigations To represent the department at various meetings, including Patient Experience, driving improvements and implementing change Actively participating in the promotion of good communication and liaison with other hospital departments. Undertake all work in accordance with company hospital policies and procedures. Ensuring familiarity with the Health and Safety at Work Act, including manual handling and fire procedures. To maintain confidentiality of all information in line with GDPR regulations with regard to patients, consultants and staff To ensure the reception environment projects a professional, smart image at all times including staff adherence to hospital uniform policy To try to resolve any patient complaints relating to the reception service in the first instance or to escalate via the appropriate channel. What do you need to have? Educated to Higher Education level Excellent numeracy, literacy and IT Skills Minimum 2 years leadership experience in a highly customer service focussed role Proven people management experience within a medium sized team Excellent organisation and communication skills Outstanding customer care skills with the ability to handle difficult situations Emotional resilience, able to hold difficult conversations The ability to manage change Someone who can drive customer service Benefits We offer employees a competitive salary as well as a comprehensive benefits package which includes but is not limited to: 35 days annual leave inclusive of bank holidays Employer and employee contributory pension with flexible retirement options 'Spire for you' reward platform - discount and cashback for over 1000 retailers Private medical insurance Subsidised Meals Life assurance Free DBS Free Car park Our Values We are extremely proud of our heritage in private healthcare and of our values as an organisation: Driving clinical excellence Doing the right thing Caring is our passion Keeping it simple Delivering on our promises Succeeding and celebrating together Our people are our difference; it's their dedication, warmth and pursuit of excellence that sets Spire Healthcare apart. We commit to our employee's well-being through work life balance, on-going development, support and reward. Spire Healthcare is a leading independent healthcare group in the United Kingdom, running 38 hospitals and over 50 clinics across England, Wales and Scotland. It provides diagnostics, inpatient, day case and outpatient care, operates a network of private GPs and provides workplace health services to over 800 corporate clients. It also delivers a range of private and NHS mental health, musculoskeletal and dermatological services For us, it's more than just treating patients; it's about looking after people. Closing date: In order to streamline our recruitment process, we reserve the right to expire vacancies prior to the advertised closing date once we have received a sufficient number of applications.
Part Time Evening & Weekends Customer Service Advisor Private Patient Team Competitive Salary with Excellent Benefits Part Time - 15 hours per week (Monday to Friday 4pm-7pm & occasional Saturdays) Permanent Brentwood Due to an exciting period of growth, Spire Healthcare's Patient Support Centre, located in Brentwood has multiple exciting opportunities for Customer Service Advisors to join our dedicated Private Patient Team on a Part Time basis to cover Monday to Friday 4pm-7pm (plus occasional Saturdays). This is an excellent opportunity for someone with strong customer service skills to develop a career in healthcare, in a role that's fast-paced, rewarding, and people-focused. What you'll be doing As part of the Private Patient Team, you'll be the first point of contact for patients looking to fund their own treatment. You'll provide clear, accurate information on procedures and costs, helping patients understand their options and feel supported every step of the way. Day to day you will: Respond to patient enquiries by phone and email in a professional, friendly manner Provide quotations for procedures Explain next steps and book consultations, tests, or procedures Accurately handle patient details and maintain records in our CRM and SAP systems Liaise with internal teams to ensure patients receive the right information quickly and efficiently What we're looking for Experience in a customer service or reception-style role, handling high volumes of enquiries Excellent communication and organisational skills Strong numeracy skills with the ability to calculate procedure costs A professional, calm telephone manner Ability to multitask, prioritise, and work accurately under pressure Knowledge of the private healthcare sector is desirable but not essential Working Hours: 15 hours per week to cover 4pm - 7pm Monday to Friday & occasional Saturdays Please only apply if you can commit to these hours. Contract Type: Permanent, Part time Benefits We offer employees a competitive salary as well as a comprehensive benefits package which includes but is not limited to: 35 days annual leave inclusive of bank holidays Employer and employee contributory pension with flexible retirement options 'Spire for you' reward platform - discount and cashback for over 1000 retailers Private medical insurance Life assurance Our people are our difference; it's their dedication, warmth and pursuit of excellence that sets Spire Healthcare apart. We commit to our employee's well-being through work life balance, on-going development, support and reward. Spire Healthcare is a leading independent healthcare group in the United Kingdom, running 38 hospitals and over 50 clinics across England, Wales and Scotland. It provides diagnostics, inpatient, day case and outpatient care, operates a network of private GPs and provides workplace health services to over 800 corporate clients. It also delivers a range of private and NHS mental health, musculoskeletal and dermatological services. For us, it's more than just treating patients; it's about looking after people. If we have received sufficient applications, this date may be brought forward so please submit your application as soon as possible.
Feb 17, 2026
Full time
Part Time Evening & Weekends Customer Service Advisor Private Patient Team Competitive Salary with Excellent Benefits Part Time - 15 hours per week (Monday to Friday 4pm-7pm & occasional Saturdays) Permanent Brentwood Due to an exciting period of growth, Spire Healthcare's Patient Support Centre, located in Brentwood has multiple exciting opportunities for Customer Service Advisors to join our dedicated Private Patient Team on a Part Time basis to cover Monday to Friday 4pm-7pm (plus occasional Saturdays). This is an excellent opportunity for someone with strong customer service skills to develop a career in healthcare, in a role that's fast-paced, rewarding, and people-focused. What you'll be doing As part of the Private Patient Team, you'll be the first point of contact for patients looking to fund their own treatment. You'll provide clear, accurate information on procedures and costs, helping patients understand their options and feel supported every step of the way. Day to day you will: Respond to patient enquiries by phone and email in a professional, friendly manner Provide quotations for procedures Explain next steps and book consultations, tests, or procedures Accurately handle patient details and maintain records in our CRM and SAP systems Liaise with internal teams to ensure patients receive the right information quickly and efficiently What we're looking for Experience in a customer service or reception-style role, handling high volumes of enquiries Excellent communication and organisational skills Strong numeracy skills with the ability to calculate procedure costs A professional, calm telephone manner Ability to multitask, prioritise, and work accurately under pressure Knowledge of the private healthcare sector is desirable but not essential Working Hours: 15 hours per week to cover 4pm - 7pm Monday to Friday & occasional Saturdays Please only apply if you can commit to these hours. Contract Type: Permanent, Part time Benefits We offer employees a competitive salary as well as a comprehensive benefits package which includes but is not limited to: 35 days annual leave inclusive of bank holidays Employer and employee contributory pension with flexible retirement options 'Spire for you' reward platform - discount and cashback for over 1000 retailers Private medical insurance Life assurance Our people are our difference; it's their dedication, warmth and pursuit of excellence that sets Spire Healthcare apart. We commit to our employee's well-being through work life balance, on-going development, support and reward. Spire Healthcare is a leading independent healthcare group in the United Kingdom, running 38 hospitals and over 50 clinics across England, Wales and Scotland. It provides diagnostics, inpatient, day case and outpatient care, operates a network of private GPs and provides workplace health services to over 800 corporate clients. It also delivers a range of private and NHS mental health, musculoskeletal and dermatological services. For us, it's more than just treating patients; it's about looking after people. If we have received sufficient applications, this date may be brought forward so please submit your application as soon as possible.
Outpatient Appointments Administrator Bank/Flexible shifts Brentwood Due to an exciting period of growth, Spire Healthcare's Patient Support Centre, located in Brentwood has multiple opportunities for Outpatient Appointments Administrators to join our team on a Bank basis. Whether you're looking to build a career in healthcare or bring your administration and customer service experience into a more meaningful role, this could be the opportunity for you. This position is a zero-hour contract - offering shifts on a flexible, ad-hoc basis. What you'll be doing As an Outpatient Appointments Administrator, you'll be at the heart of our patient journey. From the very first phone call to confirming admissions, you'll make sure every patient receives clear information and a smooth, supportive experience. Day to day you will: Manage and maintain patient bookings using our computerised system (SAP, RIS) Liaise with insurers, consultants, and clinical teams to ensure everything is in place for treatment Handle calls and enquiries from patients with empathy, accuracy, and professionalism Support with patient admission letters, medical coding queries, and other key documentation Keep electronic and manual records up to date in line with Data Protection and Spire policies What we're looking for You don't need healthcare experience to join us - but you do need: Proven experience in administration and/or customer service Great attention to detail, even under pressure Confident communication skills (written and verbal) Strong IT skills, especially in Microsoft Office A friendly, approachable manner and the ability to build relationships with patients, consultants, and colleagues alike Working Hours: Zero-Hour contract. Office is open Monday-Friday 8am-7pm, shifts within these times. Please only apply if you can commit to these hours. Benefits Bank colleagues are paid weekly We offer competitive rates to our bank colleagues who work on a flexible basis, often to cover busy periods, sickness, or annual leave Save an average of £50 per month with our free onsite car park Access to Spire Healthcare pension Access to Blue Light Card discounts Smartspending discounts (in addition to Blue Light discounts) via 'Spire for You' Wellbeing Centre access via 'Spire for You' Free uniform Free DBS Full induction, including mandatory training updates Opportunities for further training and progression into permanent posts Knowledge, support and guidance through your recruitment journey from Spire's specialist Resourcing Team Our people are our difference; it's their dedication, warmth and pursuit of excellence that sets Spire Healthcare apart. We commit to our employee's well-being through work life balance, on-going development, support and reward. For us, it's more than just treating patients; it's about looking after people. If we have received sufficient applications, this date may be brought forward so please submit your application as soon as possible.
Feb 17, 2026
Full time
Outpatient Appointments Administrator Bank/Flexible shifts Brentwood Due to an exciting period of growth, Spire Healthcare's Patient Support Centre, located in Brentwood has multiple opportunities for Outpatient Appointments Administrators to join our team on a Bank basis. Whether you're looking to build a career in healthcare or bring your administration and customer service experience into a more meaningful role, this could be the opportunity for you. This position is a zero-hour contract - offering shifts on a flexible, ad-hoc basis. What you'll be doing As an Outpatient Appointments Administrator, you'll be at the heart of our patient journey. From the very first phone call to confirming admissions, you'll make sure every patient receives clear information and a smooth, supportive experience. Day to day you will: Manage and maintain patient bookings using our computerised system (SAP, RIS) Liaise with insurers, consultants, and clinical teams to ensure everything is in place for treatment Handle calls and enquiries from patients with empathy, accuracy, and professionalism Support with patient admission letters, medical coding queries, and other key documentation Keep electronic and manual records up to date in line with Data Protection and Spire policies What we're looking for You don't need healthcare experience to join us - but you do need: Proven experience in administration and/or customer service Great attention to detail, even under pressure Confident communication skills (written and verbal) Strong IT skills, especially in Microsoft Office A friendly, approachable manner and the ability to build relationships with patients, consultants, and colleagues alike Working Hours: Zero-Hour contract. Office is open Monday-Friday 8am-7pm, shifts within these times. Please only apply if you can commit to these hours. Benefits Bank colleagues are paid weekly We offer competitive rates to our bank colleagues who work on a flexible basis, often to cover busy periods, sickness, or annual leave Save an average of £50 per month with our free onsite car park Access to Spire Healthcare pension Access to Blue Light Card discounts Smartspending discounts (in addition to Blue Light discounts) via 'Spire for You' Wellbeing Centre access via 'Spire for You' Free uniform Free DBS Full induction, including mandatory training updates Opportunities for further training and progression into permanent posts Knowledge, support and guidance through your recruitment journey from Spire's specialist Resourcing Team Our people are our difference; it's their dedication, warmth and pursuit of excellence that sets Spire Healthcare apart. We commit to our employee's well-being through work life balance, on-going development, support and reward. For us, it's more than just treating patients; it's about looking after people. If we have received sufficient applications, this date may be brought forward so please submit your application as soon as possible.
