Top Job Recruitment Ltd

Sales Executive (Inbound & Outbound) Location:Colchester Salary:£26,000 per annum + up to £3,000 performance bonus Hours:Mon-Thu 8:30am-5pm, Fri 8:30am-4pm Contract Type:Permanent Requirement: Must have own transport due to location We are looking for a proactiveSales Executiveto join our client's growing, dynamic team. This is a fast-paced, target-driven B2B role, ideal for someone who enjoys bothinbound and outbound sales, managing relationships, and uncovering new opportunities within existing and lapsed accounts. The Role As a Sales Executive, you'll be the first point of contact for customers, handling inbound enquiries, processing orders, and supporting the External Sales team. You'll also make proactive outbound sales calls, develop customer relationships, and ensure smooth end-to-end order fulfilment. This role is perfect for someone commercially minded, organised, and motivated by targets. Key Responsibilities Handle inbound sales enquiries via phone and email, providing expert advice and quotations Make proactive outbound calls to existing, lapsed, and prospective customers Process and manage customer orders accurately using CRM and ERP systems Build and maintain strong, long term relationships with customers and key accounts Identify and develop sales opportunities through upselling and cross selling Support the External Sales team by following up on leads and managing allocated accounts Monitor back orders and coordinate with warehouse/logistics to ensure timely delivery Resolve customer queries and order related issues professionally Maintain accurate sales and customer recordsTruncated due to length; full string above continues with remaining lines