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Role overview: We are seeking a highly skilled and experienced Quality Assurance Lead to join our team as a permanent candidate. The successful candidate will be responsible for leading the quality assurance efforts for Salesforce Service Cloud solutions throughout the development lifecycle. This role demands a strong background in software quality assurance, meticulous attention to detail, and a proactive approach to identifying and mitigating potential issues. The QA Lead will work closely with developers, architects, and project managers, and will be responsible for managing a team of QA resources, Master Test Plan and Test Strategy, Reporting and Test traceability Key responsibilities: Develop and execute comprehensive test plans and test strategies for Salesforce Service Cloud implementations, based on provided designs and user stories. Lead a team of QA analysts and testers, providing guidance, mentoring, and support. Oversee various testing activities, including functional testing, regression testing, integration testing, system testing, and user acceptance testing. Identify, document, and track software defects using Jira, ensuring clear communication and timely resolution with the development team. Analyze test results and provide detailed reports to project stakeholders, highlighting areas of risk, progress, and potential improvements. Collaborate with developers, architects, and project managers to ensure that solutions meet quality standards, business requirements, and architectural guidelines. Participate in requirements gathering and design reviews to provide input on testability, quality considerations, and resource planning. Drive the development and improvement of QA processes, best practices, and testing methodologies. Work within an Agile development environment, participating in sprint planning, daily stand-ups, retrospectives, and release planning. Ensure adherence to project timelines and deliverable deadlines. Ensure adherence to project timelines, deliverable deadlines, and budget constraints. Create and maintain test documentation, including Master Test Plan and Test strategy, test cases, test summary reports, and quality metrics. Manage and maintain the QA environment and test tooling. Key Skills & Experience: 7+ years of hands-on experience as a Quality Assurance Consultant or Software Tester, with at least 3+ years in a lead role. Extensive experience with Salesforce Service Cloud implementations. Deep understanding of software testing methodologies, quality assurance principles, and best practices. Proven ability to design and execute comprehensive test plans and test strategies. Extensive experience with Jira for defect tracking and test management. Solid understanding of Agile development methodologies (e.g., Scrum, Kanban). Excellent analytical and problem-solving skills, with a keen attention to detail. Strong written and verbal communication skills, with the ability to communicate technical issues clearly and concisely to both technical and non-technical audiences.

This is a great opportunity for an experienced Voice Engineer to be working with an international investment bank on a 12 month FTC. The Voice operations support role provides deployment and operational support for the IPT and trader voice infrastructure within the bank both locally and within the EMEA offices. The numerous voice services are highly visible to the end user and critical in terms of business operations and therefore need to be delivered to a consistently high standard with 100% availability and proactively monitored utilising the various monitoring and alerting tools available. Role / Principal Accountabilities: The role is primarily in an operational Voice support function with the opportunity to be hands on with both Voice and networking technologies, as well as drive the integration with various Service Management tools. Key Objectives: Ideally should have knowledge and experience of the various Voice technologies (primarily Cisco) commonly deployed within the Investment bank environments. Ability to demonstrate effective troubleshooting skills within the Voice are. Ability to communicate effectively with front and back office users and support teams Ability to face off to business and technical stakeholders within the business for operational activities as well as have an appreciation of the risk associated with a voice environment and the regulatory controls within it Skills Cisco Unified Comms (Cisco CallManager, Unity Connection, Expressway). SIP networking and Cisco IOS based hardware (Voice Gateways, CUBE/SBC etc). Verint voice recording (VFC & Verint 15.2). ITS Netrix (Dealerboard services) BT ITS R18 and above with IP Turret, deployed in a Campus across to DCs or Standalone configuration Speakerbus (Hoot & Holler, Broadcast, Intercom). Cisco IP TDM/IP Voice Gateways (Private Wire Networking) Experience with supporting application integration with AXL & CTI Advanced hands on knowledge and experience in configuration of BT Trader profiles Some experience of BT SIP based platform Session Manager Voice remote working solutions, such as Cisco Expressway and ASA Integration with a Cisco video conferencing infrastructure

Lead Data Engineer We are currently looking for a lead/senior data engineer to work for a leading global investment bank based in London. The role is within the Markets Data & Analytics department, working on their Big Data Lake which is the largest aggregation of data they've ever had. The team partners IT to deliver an ecosystem of sets of data created from global, raw, structured and unstructured sources. The major aim of this hands on role is to design optimal solutions, integrating with the architecture used across the bank to build out some core services that power Machine Learning and analytics systems. The tech stack includes: Scala, Python, Spark (PySpark), Hive, Hadoop, Hortonworks/Cloudera, GCP (not mandatory to have), ELK, Javascript/HTML5/CSS3, Git/Gitlab, CI/CD and Anaconda/Python based ML model deployment.

Python Developer We are currently looking for a junior python developer to join a growing team within a global investment bank based in London. The role is within their Fixed Income team, a global team of over 50 developers who cover aspects of booking/pricing for all their derivative products. The team receives requirements from different users and downstream systems, delivering stable high performance code that uses financial models overnight on many servers before distributing results downstream. Successful candidates require confidence in using python backend tools, either as a PhD graduate or based on 1-2 years commercial experience. The role will require 25% of initial work on Excel/VBA, moving away from their legacy systems and bringing everything onto Python. Experience with SQL, Windows and middleware is also a plus.