Hays Social Care

Your new companyYour new organisation's mission is to help people change the direction of their lives, grow as individuals, and live life to its full potential. Their aim is to work together to challenge stigma and oppression, by creating a respectful environment.Your new roleMain Purpose of the Role Support service users from entry into the service through their treatment and recovery journey. Deliver high-quality care to reduce drug and alcohol-related harm. Promote involvement of carers, service users, and the community. Provide advocacy for access to partnership services. (url removed) , (url removed) , (url removed) Core Duties Assessment & Planning Conduct screening, triage, and risk assessments. Develop recovery plans tailored to individual needs. Assess suitability for group work and onward referrals. (url removed) Interventions Deliver psychosocial interventions (e.g., CBT-based approaches). Provide harm minimisation and brief interventions. Facilitate 1-to-1 key work sessions, group work, and structured programs. (url removed) , (url removed) Recovery Support Help individuals build recovery resources and access peer/mutual aid groups. Support social reintegration and resilience building. Promote recovery communities and links with local support networks. (url removed) , (url removed) Collaboration Work with prescribing clinicians to support substitute prescribing regimes. Liaise with multi-agency partners (healthcare, housing, probation, etc.). Advocate for service users to access wider health and social care services. (url removed) , (url removed) Safeguarding & Compliance Ensure confidentiality and consent protocols are followed. Adhere to safeguarding practices for children and vulnerable adults. Maintain accurate records and reporting. (url removed) , (url removed) What you'll need to succeed Must have worked for a substance misuse service beforeWhat you'll get in returnFull-time hoursCompetitive pay What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)

Your new company You'll be joining a leading housing provider committed to delivering excellent customer service and supporting communities. This organisation prides itself on creating sustainable tenancies and ensuring customers receive the help they need to manage their rent effectively. Your new role As an Income Officer, you will be the first point of contact for customers with low-level rent arrears. Using outbound technology, you'll negotiate affordable repayment agreements, promote payment by Direct Debit, and maintain accurate records on internal systems. You'll also provide basic debt and benefits advice, liaise with internal and external partners, and work towards agreed KPIs to maximise income collection. This is a fully office-based role, working Monday to Friday on a shift pattern between 8:00am and 7:00pm. What you'll need to succeed Experience in income recovery, debt negotiation and collection. Strong communication skills and ability to handle challenging conversations professionally. Competence in Microsoft Office and case management systems. Knowledge of welfare reform and data protection regulations. Excellent time management, organisational skills, and ability to work both independently and as part of a team. What you'll get in return Competitive pay of up to 21.27 per hour. A temporary contract until May 2025. Opportunity to work in a supportive team environment within a respected housing organisation. Valuable experience in income management and customer service. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)