Watra Care

Job Title: Care Coordinator Full Time / Part Time Location: Birmingham Salary: Up to 29,000 per annum + on call and care remuneration Job Type: Full time / Part-Time - Permanent Watra Care specialises in providing domiciliary care/home care and support to our customers throughout the Birmingham ,Sandwell and Solihull region. We are currently recruiting a full time coordinator to join our supportive and friendly team. This role will involve mainly office based duties. We can offer you access to lots of further training and development opportunities and there are opportunities to advance further in your career in care with our company! Benefits include: A competitive salary of up to 29k A generous annual leave allowance of 28 days Company sponsored training and development A SMART phone Bonus Duties will include: Being the first point of contact for customers and care assistants Coordinating care packages - care plans, risk assessments, reviews, compliments/complaints, accidents and incidents Creating and maintaining rotas using our Rota software Dealing with new customer enquiries Requirements: Have previous experience in the providing care to domicillary sector Be pro-active, flexible and committed to providing a quality service Have excellent communication, administration and organisational skills Drivers licence and own vehicle Qualification in Health and Social Care preferred but not essential. Our coordinators use software to organise rotas so the successful candidate must be IT literate, with the ability to learn new software quickly The Company: Watra Care can offer some amazing benefits for all of our employees, backed with 5 STAR ratings and awarded GOOD on all KLOE's by CQC, we provide full training to refresh your skills or to get you started in your new career. There is also the ability to have flexible working hours that suit your lifestyle and commitments. You will have a generous annual leave entitlement of 28 days for full time staff! We are a small team who care about customer service, like to have fun and love great food! We support those who would like to progress with ongoing training such as NVQ's and always look for ways to promote internally. If you would like to be a part of our amazing team Apply Now. Candidates with the relevant experience or job titles of: Care Manager, Case Manager, Service Coordinator, Care Supervisor, Scheduler, Office Administrator, Senior Carer, IT Support Engineer, Software Technician, Data Processing May Also Be Considered For This Role.

Job Title: Care Supervisor Location: Birmingham Salary: 25,000 - 29,500 per annum Job Type : Full Time, Permanent We have the ideal opportunity for you at Watra Care By supervising and supporting our care assistants you will be ensuring our clients are receiving excellent care from our well trained, competent and compassionate team. With your experience you will be ensuring people who use our services receive effective, responsive, safe care and that their needs and outcomes are met. Watra Care is a dedicated Home Care service providing the very best care and support to customers within the Birmingham, Solihull and Sandwell area. Watra Care is looking for a Care Supervisor. The ideal candidate must be living in or within easy reach of the Birmingham, Sandwell area. This Position is Full Time position that requires some additional on all duties. Responsibilities Carrying out assessment visits to new customers following referral and creation of care plans. Conducting customer care reviews and any required updates to care plans (annual check 1 / customer). Produce EMAR Charts Audit EMAR Charts & Care Notes on our electronic system Carrying out field supervisions in the Birmingham and Sandwell area Assessing and signing off care assistants medication competency Assessing customer & care assistant compatibility where required and making recommendations to Registered Manager. Completion of required Management Information reporting. Manage designated field team The Ideal Candidate will have: Background in Care work and a good understanding of the social care sector. Computer literacy, Excel, Word, PowerPoint, e-mail. Excellent understanding of English language both written and spoken. Car driver with clean driving license. Experience of managing people. Experience of working within a regulatory environment. In Return you will get: In addition to a wonderful and support management team you will also get Amazing care assistants to mentor and great customers to assist. A generous annual leave entitlement of 28 days. Designated training to help you excel in your role, a competitive salary. SMART phone. Ipad. If you would like to be a part of the highest quality home care business area then click APPLY NOW . Candidates with the relevant experience or job titles of: Support Worker, Carer, Health Care Assistant, Home Care Worker, Care Support Worker, Residential Care Worker, Carer, Care Assistant, Healthcare Assistant, Social Carer, Support Worker, Enabler, Care Supervisor, Health Supervisor, Care Worker, Support Assistant, Care Helper, Care Assist, Healthcare Assistant, Residential Care Support, Social Care, Care Manager may also be considered for this role.