Opus People Solutions Ltd

Job title: Business Support Officer Locations: Holly Trees Family Hub, Mabey Avenue, Redditch B98 8HW and Pear Tree Family Hub, Broad Street, Bromsgrove B61 8LW (must be able to travel to both sites as required) Hourly rate: 13.47 Working hours: 22.5 hours Weds Thurs Fri 8:30am-4:30pm Contract: 3 months with review for extension Opus People Solutions are recruiting on behalf of Redditch Borough Council for a Business Support Officer to provide reception services and administrative support to the Family Hubs, team and volunteers. Main Duties and Responsibilities To provide excellent reception services at the Family Hubs and other venues, including but not limited to: dealing with service users face to face and on the phone, co-ordinating room bookings, signing people in, inviting and booking people onto courses, loaning equipment. General administration including but not limited to: data inputting, typing, scanning, photocopying, post distribution, internal and external communication by email, phone and letter. Competently using IT systems including but not limited to: Outlook, Excel, Word and databases including the production of monitoring reports for service data bases. To provide an administrative service to meetings including agenda preparation and minute taking. To oversee room bookings at the Family Hubs and venues and to ensure that rooms set up and cleared away as needed and users are aware of room booking procedures and guidance. Administrating and updating the filing system for confidential records relating to the service Carrying out room Risk Assessments and Health and Safety checks at the Family Hubs. To provide administrative support to the Peer Support and Volunteer Co-ordinator for example registering as volunteers, update and maintain a volunteer databases and tracking of progression of Volunteers To deal with health and safety and any facilities issues relating to staff bases, Family Hubs and venues, e.g. IT requirements, housekeeping of the Family Hubs, ordering of resources, safety checks, organising building repairs. Processing of any invoices relating to the Hubs/venues and raising invoices for users of the Hubs and venues as appropriate. Apply Now!

Control Centre Operator Pay: 13.47 per hour Shifts- Day Shifts including some weekends between 6am-6:00pm Location: Rugby Town Hall CV21 2RR- onsite only Length: 3 months with review for extension Do you enjoy working in busy office? Do you possess excellent customer service skills? Opus People Solutions are recruiting on behalf of Rugby Borough Council for enthusiastic and customer service focused Control Centre Operator to join their Sheltered Housing Team to provide a dedicated, sensitive and responsive service to all customers who are connected or approach the Control Centre. Main duties are to respond to calls connected to the Control Centre and take the appropriate action to resolve them in line with policy and procedure, for example this might be to call an ambulance, book an emergency visit or activate the Emergency Plan should this need arise. You will be expected to maintain and keep up to date accurate records of all residents, calls, incidents and equipment connected with Control Centre. The Control Centre Operator also will call out to clients ensuring information is up to date, taking call from prosepective new clients and programming equipment for installation and upgrade. The successful candidate will possess excellent customer service skills, a calm and confident manner and approach, clear and fluent English, excellent listener and competent IT skills. What we're looking for: Experience of working with vulnerable adults Call centre background Driving licence and vehicle would be advantageous If you feel you could be successful in this position, please apply now!

Technical Support Officer Hourly rate: 15.31 Location: Crossgate House Redditch B98 7SN- office based only Contract: 3 months with review for extension Working hours: Monday-Friday 9 to 5 Opus People Solutions are recruiting on behalf of Redditch Borough Council for a Technical Support Officer to provide administrative and Customer support to the Housing Property Service teams, including Electrical Services and Capital and Contracts, Gas Services, Health & Safety and Compliance. Purpose of the Role: The post holder will be the Council's Electrical Technical Support Officer who will be responsible for scheduling inspections and raising jobs for electrical and communal compliance across the council's housing assets ensuring it complies with all statutory regulations, approved Codes of Practice (ACOP), official guidance standards and best practice. The post holder will be responsible for the day to day scheduling, filing, issuing and monitoring of all electrical EICR, Smoke, No Access, Installation programmes to the contractor Responsibilities will include: Taking calls, arranging appointments and liaising with customers suppliers and contractors Updating the property management system Updating compliance and asset spreadsheets Issuing and monitoring programmes of works Booking supervisor inspections, chasing no access and compliance due dates and certification Raising jobs, closing jobs and covering phones for gas servicing during team annual leave. Raising purchase orders and processng invoices The successful candidate will be a strong administrator proficient in IT programmes. Previous knowledge of facilities management, construction or property is advantageous. For more information or to process your application, please apply now!

Business Support Officer - Minute Taker Rate of Pay: 16.08 per hour PAYE Location: Onsite basis at West Locality Hub, Ilmington House, Crescent Road, Darlaston, WS10 8AE Working Hours: 37 hours per week. Monday - Thursday 8:45am to 5.15pm with 1-hour unpaid break. Friday's 8:45am - 4.45pm with 1 hour unpaid break. Duration: temporary basis, 6 months with potential to extend. Opus People Solutions are recruiting on behalf of our Client, Walsall Council , for a Business Support Officer - Minute Taker to support Children's Service's on a temporary basis. The role plays the crucial role of supporting the administrative and receptionist tasks of the office. You will be the main point of contact, warm and friendly welcome to the office and reliable support. The role will focus on Business Support duties day to day and you will be expected to minute take to support covering sickness, annual leave and additional workload within the team. Daily Duties : Minute Taking - Provide support by attending and taking minutes of a variety of meetings on a regular basis and to cover any sickness or absences of the Minute Takers within the Team. Training and shadowing will be provided . This is expected to support during sickness, annual leave and additional workload within the team. Supporting the Team - Monitoring and responding to incoming calls and emails. Diary Management - booking rooms, events and meetings via Microsoft Teams or Outlook, with good time management to avoid conflictions of timings. Distribution Handling - Record and distribute bus tickets and food bank vouchers for families who require support. Administrative Responsibilities - maintaining records and filing systems. Booking Management - Handling the bookings of taxis, hotels, flights and trains. Financial Requests - Purchase Order requests, dealing with Invoices and daily monetary transactions to clients and purchasing of resources. Essential Experience: Experience of typing minutes of various meetings and excellent typing skills and ability is essential for this role. Ability to meet expected turn around deadlines for the Meeting Minutes to be documented, shared with relevant authorities and departments and saved to database. Strong experience in previous Administration, Business Support, PA or Receptionist roles. Knowledge and understanding of MS365 packages, including MS Teams, Outlook and Excel. Previous experience in a busy office environment. Strong organisational and time management skills. Strong ability to prioritise, meet deadlines and adaptable to reprioritise in cases of urgent matters. Excellent written and verbal communication skills with a friendly and welcoming manner. Ability to work well within a Team, also having strong initiative to work independently. Commitment to work onsite Monday - Friday. Excellent customer service skills. If you are a professional and driven individual wanting to support Walsall Council's Children's Services with a passion to support to the service in achieving outstanding results, apply now!

Senior Business Support Officer Location: Hybrid basis, onsite days will be at New Shire Hall, Emery Crescent Enterprise Campus, Alconbury Weald, Huntingdon, PE28 4YE Rate of Pay: 16.35 per hour PAYE Working Hours: Monday - Friday, 9:00am - 5:00pm, 30-minute unpaid break. Contract Type: Temporary basis, 3 months with potential extension About the Role Opus People Solutions are recruiting for a Senior Business Support Officer to join Cambridgeshire County Council on a temporary basis. This role is responsible for leading and supporting the Business Support workforce, ensuring the smooth delivery of day-to-day operations. You will help maintain strong working relationships between Business Support and service teams while driving improvements through gathering information, analysing processes, and recommending enhanced ways of working. A key part of the role includes embedding consistent and effective use of IT systems across the service. Key Responsibilities Manage the Business Support workforce and oversee daily operational activities. Build positive working relationships between Business Support and wider service teams. Gather, analyse, and interpret information to recommend service improvements. Promote and embed the effective use of IT systems and digital tools across the service. Duties Include Handle high-volume, complex, and sometimes emotive correspondence. Use clear, confident, and professional written communication. Respond to customer enquiries with sensitivity and professionalism. Triage and prioritise workloads to ensure deadlines are consistently met. Identify whether correspondence is a complaint, suggestion, representation, or service request. Follow correct feedback channels to ensure accurate logging and timely responses. Use the required templates and maintain appropriate record?keeping standards (training available). Develop an awareness of the Council's structure, services, and key teams. Understand who does what across internal services to avoid misdirected enquiries. Build knowledge quickly to support effective case handling. Essential Experience & Skills Previous experience in administration roles. Good IT skills, including proficiency with MS365 packages such as Teams and Outlook. Strong verbal and written communication skills. Excellent organisational skills with strong attention to detail. Ability to prioritise workload and manage deadlines effectively . Apply Now If you're an organised, proactive individual with strong communication skills and experience in administrative support, we'd love to hear from you. Apply now to join the team and make a positive impact through high?quality business support.

Grounds Maintenance Operative Hourly rate: 13.88 Working hours: Monday-Friday 7am-3pm Location: Kidderminster DY10 1HA Opus People Solutions are recruiting on behalf of Wyre Forest District Council for a Highways Grounds Maintenance Operatives to join the Council on a temporary basis from March until October 2026. Duties will include, grass cutting, hedge cutting, shrub bed maintenance, cleansing of the Council's public and open spaces and general grounds maintenance duties in and around the Kidderminster area. A full UK driving licence is essential for this role and knowledge and previous use of petrol powered machinery- e.g strimmers/ brushcutters/ blowers is desirable. For more information or to process your application please apply now!

Recruitment Support Assistant Hourly rate: 14.78 Office Locations: Brentwood -Ingrave Road & Southend Airport Business Park Working hours: 37 Monday-Friday On behalf of Brentwood Borough Council & Rochford District Council we are seeking an interim to join the Council's Recruitment department on a temporary basis for 3 months supporting with the full recruitment cycle. This role is a hybrid opportunity and an immediate start. Main responsibilities: Meeting with recruiting managers to agree the recruitment plan & timeframes Reviewing JD's and adverts for accuracy Uploading job adverts onto the ATS Downloading job application forms Liaising with recruiting managers in line with recruitment policy & procedure Liaising with candidates re interview arrangements Keeping electronic records up to date Keep recruiting managers up to date on progress Administering pre employment checks including Right to Work and reference checks If you an experienced HR or recruitment professional looking for your next opportunity, apply now!