Opus People Solutions Ltd

Job Title: IT Service Catalogue & Procurement Assistant Location: Endeavour House, Russell Road, Ipswich IP1 2BX Rate of Pay: Up to 14.59 per hour PAYE Working Hours: 25 hours per week, 5 hours per day Type: Temporary Role - 12 Months Opus People Solutions are working with Suffolk County Council to recruit for a IT Service Catalogue & Procurement Assistant. Purpose of the job To assist with the maintenance and management of the Service Catalogue for the IT Service, providing IT goods and services to the organisation. You will be a positive contributor to IT services so we deliver cost effective, reliable and agile solutions that support the business transformation programmes of the council. Day to day tasks Assist with the administration of the IT Service Catalogue which provides standard equipment and repeatable services. Provide equipment and peripherals to customers of the service as per the current delivery arrangements. Work with colleagues to ensure sufficient stock is available. Maintain additional supporting information for equipment and services available via the IT Service Catalogue. Assist with the Standard and non-standard requests generated via the Service Catalogue and ensure correct processes are followed. Support colleagues across the IT Service with Procurement requests Raise orders on behalf of colleagues across the IT Service Assist with the publishing of pricing information monthly for schools and related services. Monitor progress of requests. Assist with the delivery of Standard Change minor projects, products and services when required. Specialist knowledge skills and experience Knowledge of IT systems Experience or skills in providing support in an IT, or professional environment. Good inter-personal, verbal, and written communication skills Knowledge and understanding of good customer service. Ability to ascertain the nature of customer requirements. Problem solving skills and attention to detail. For more information or to process your application for this role, please apply online now.

Job Title: Income Officer Location: Rugby Contract: Temporary - 3 months ongoing, full time 37hours. Rate: 24 per hour (Umbrella) Service Area: Communities & Homes - Housing Services Reports to: Senior Housing Officer Flexible working - 60% office presence Full UK driving licence and access to a vehicle required Job Role: As Income Officer, you'll deliver income management services to tenants helping them maintain sustainable tenancies. You'll play a key role within a collaborative housing team, working proactively to reduce arrears, advise on budgeting and benefits, and support tenants with personalised solutions. Key Responsibilities: Income Management & Advice Manage rent payments for General Needs and Independent Living tenants Provide advice and support via interviews, home visits, calls, emails, and letters Encourage use of Direct Debit and digital payment options Tenant Support & Engagement Promote "rent first" culture for new tenants Develop affordable repayment plans and assist in income maximisation Collaborate with partner agencies to sustain tenancies through tailored support Monitoring & Enforcement Monitor rent accounts and take action on arrears, including legal proceedings Investigate breaches of tenancy related to rent and escalate appropriately Assist in reviewing Introductory Tenancies and preparing court documentation Collaboration & Record-Keeping Liaise with internal teams and external stakeholders Record all activity using housing management systems Produce statistical reports and help identify service improvements Public Interaction: Regular contact with tenants, residents, support agencies, health professionals, solicitors, councillors, and internal departments.

Job Title: Multimedia Officer / Videographer Location: Based at Haylock House, Kettering. With some filming between sites Corby & Kettering. Rate of Pay: 19.23 per hour PAYE Working Hours: Monday to Friday 37 hours per week (Very occasional out of hours required for events) Type: Temporary role for up to 4 months Opus People Solutions are working with North Northamptonshire Council to recruit for a Multimedia Officer / Videographer. Purpose of the job The post-holder will manage the production and delivery of high-quality video, photography and multimedia assets to support the Council in its communication and promotion of council services, as well as its engagement with residents. This includes pre-production planning, ideas generation and development, creating and editing video and photography assets, as well as delivering a range of assets for social media. Working as part of a multi-skilled team the post-holder will have a key role in the creative development process and help to shape marketing campaigns. Principal responsibilities Manage the planning, production, creation and delivery of video and photography assets to meet corporate objectives. Undertake filming, photography and editing activities to produce a range of assets for communication and promotion. Advise and guide Marketing and Communications staff and senior leaders on best practices in the creation of video, photography and other multimedia assets. Have an excellent working understanding of operating video, photography and lighting technologies, as well as industry standard software in order to create content. Ensure all assets are appropriately designed and optimised for channels and audiences including social media and website channels. Actively engage in creative processes such as campaign development, and lead on idea generation for video, photography and social media assets to support this activity. Ensure all assets meet corporate and campaign branding guidelines, as well as other governance requirements such as accessibility, data protection etc Develop practices, procedures and systems to ensure the effective and efficient delivery of all assets. Support the management of the council's social media channels Work as part of a multi-functional team to ensure assets support and enrich wider marketing and communications activity. Generate analysis and reports to understand the impact of multimedia assets and support ongoing learning and development of the service. Assist the Communications and Marketing Managers in developing and delivering the communications service to ensure that residents, staff, and other stakeholders are kept informed and engaged. Under the direction of the Communications and Marketing Managers, take an active role in securing efficiency and continuous improvement of the Communications Service. Essential Criteria Experience of producing high quality video, photography and other multimedia content Experience of developing and managing pre-production, production and post-production processes. Experience of creating and optimising video and photography for use across multiple channels and formats Experience of developing creative and innovative multimedia assets to support campaigns. Experience supporting the management and delivery of social media content. Use key equipment for the delivery of high-quality video and photography including cameras, lighting, microphones etc Using standard creative industry software for video and photography editing, including Adobe Creative Suite. Ability to undertake colour correction, colour grading and other post-production techniques Project management to ensure timely delivery of assets Good interpersonal skills and able to communicate well with clients from all levels across the organisation and interact competently with the staff, members, public, the media and external agencies. For more information or to process your application for this role, please apply online now.

Removals Labourer 12.85 Redditch B98 7SN Monday-Friday 8am-4pm Opus People Solutions are recruiting on behalf of Redditch Borough Council for a Labourer to assist the Housing Repairs department by clearing out void properties including lofts and gardens and drive the removals vehicle (4.5t) Must hold a full UK driving licence with CAT C1 entitlement This post is an immediate start for a 3 month contract What can we offer you: Holiday entitlement accrued while working Pension contribution from employer Opus candidates hear about jobs first Opportunity to apply for permanent positions as an internal candidate For more information and to process your application, please apply now!

7.5 Tonne Food Pod Driver / HGV Driver Pay: 15.84 paye or 20.73 Umbrella per hour Length: ongoing position Location: Kettering Shifts: 6.30am and finish anytime up to 4.30pm, working Tuesday to Friday with overtime on Mondays Opus People Solutions are recruiting on behalf of North Northamptonshire Council for 7.5 Tonne Food Pod Driver to temporarily join their busy team within waste services. Main duties are driving a food pod vehicle and there will be a requirement to load/empty food pods as well, ensuring the vehicle is kept clean and tidy. If you have a willingness to load this will also open up overtime for you, which is paid x1.5 per hour. If you are a HGV driver, that way you could be required to work across the whole service, but 7.5 Tonne is fine. Post is offered on ongoing basis, 37 hours per week with opportunity for overtime on Mondays. If you are interested or would like more information, please get in touch!

Opus people solutions on behalf of Walsall Council have an exciting opportunity for a Senior Social Worker to their Safeguarding Team. Job Title: Senior Social Worker - Safeguarding Length of assignment: 3 Months Hours per week: 37 Hourly rate: 33.30 Location: Walsall Remote/Office based: Hybrid - 3 days in the office About the Role: We have introduced the Family Safeguarding Model, where social workers work alongside specialist adult practitioners. We aim to keep children safe in their families through providing timely help, protection and support. The model has been in place for over a year, and Ofsted have reported that they saw exceptional practice from social workers. This helps children's experience improve, and supports families to make positive improvements in their lives. As a result: our numbers of children supported by a child protection plan have reduced by half children entering care have reduced by 30% Responsibilities: Family Safeguarding in North locality Working with families who are in need and at risk. Working alongside adult practitioners under family safeguarding model. If you thrive to make a difference and have 3 years Social worker experience and this is the role for you, then we would love to hear from you.

Job Title : Mental Health Nurse Practice Manager Length of assignment: 3 Months Hourly rate : 45.00 Location : Suffolk, Landmark House, Ipswich Remote/Office based: Part time 3-4 days a week, other working arrangements will be considered The operational hours of the service will be 8am - 8pm Monday to Friday, and occasional weekends and bank holidays. It is expectant for managers to participate in the shift management rota (details of this to be confirmed) which may involve working some evenings in addition to one in four weekends. About the Role: As a Mental Health Nurse Practice Manager within the CHRIS Service, you will be at the forefront of managing change, driving performance and continuous improvement around impact and outcomes for CYP and their families, whilst leading high- quality services and effective ways of working. The outreach model of care, for 0-18-year-olds, will provide intensive outreach services ensuring that children and young people (CYP) living in East and West Suffolk can access the services that meet their needs at the right time. CHRIS forms part of the Mental Health Crisis response pathway in Suffolk. Key Responsibilities: Contributing to planning and reviewing of service delivery to ensure its high quality to achieve the best possible outcomes for children and their families. You will directly manage and lead staff, alongside resources and projects which focus on the young people's mental health crisis as outlined in the CHRIS Standard Operation Procedure (SOP) and in accordance with clinical governance framework. Work in accordance with the NMC Code of Professional Conduct, and other regulatory guidelines, ensuring your NMC registration is maintained. This will include you undertaking some client contact. Work alongside other public-sector partners, voluntary sector and communities to engage and enable community led activity through the CHRIS Team. Through effective practice and multiagency working, you will safeguard children and young people, which may include participation in safeguarding meetings, and support staff to undertake all relevant assessments. Support staff in their CHRIS Key worker role for named families, being the key contact with the family and liaising with other professionals to provide a joined-up response. To identify and Manage risk and safeguarding concerns, working with other agencies to intervene effectively where there are concerns about safeguarding, parenting capacity, adult mental health, alcohol or substance misuse, domestic abuse and neglect. Skills: A Nurse with experience and holds a Nursing degree Evidence of ongoing professional development related to CYP Higher degree or post graduate certificate in area of clinical / therapeutic practice Willingness to undertake further professional training and attend training courses as well as reading literature as required to update knowledge and skills Management and Leadership qualification or relevant experience

Opus people solutions on behalf of Suffolk County Council have an exciting opportunity for a Consultant Social Worker to join their Mash Team Job Title: Consultant Social Worker Length of assignment: 3 Months Hours per week: 37 Hourly rate: 38- 42 Location: Landmark House, Ipswich Remote/Office based: Hybrid - 2-3 days in the office Your Role and Responsibilities: Suffolk MASH deal with all safeguarding enquiries within Suffolk and the Consultant Social Worker has a key role around initial triage and final outcome in respect of these. It is fast paced and provides practitioners with a unique opportunity to gain experience of multi-agency working. As well as decision making and ensuring children and families receive the best, most appropriate advice and service, there is a staff management requirement within the role and is therefore an ideal opportunity for those seeking experience of management. Co-ordinate the routine activities of professionals working in the MASH Model the highest professional, child-focused practice Chair Strategy Threshold Discussions with colleagues from MASH Police, MASH Health and other professionals Provide management oversight on the progress and quality of work within the MASH Reach safe decisions on a range of contacts to CYPS, ensuring SB thresholds are accurately and consistently applied Provide information, advice, or guidance to colleagues and stakeholders Manage quality assurance processes to support high quality service standards and practice Contribute to the leadership and management of a busy Multi-Agency team, building on effective interagency collaboration and helping to improve quality of practice with the MASH. If you thrive to make a difference and have 3 years Social worker experience and this is the role for you, then we would love to hear from you.

Opus people solutions on behalf of Walsall Council have an exciting opportunity for a Mental Health Practitioner to join their team. Job Title: Mental Health Practitioner Length of assignment: 3 Months Hours per week: 37 Hourly rate: 30- 40 Remote/Office based: Hybrid-all therapeutic appointments will be face to face We are looking to recruit therapists to work within our Family Safeguarding Mental Health Team. Responsibilities: You will be responsible for the delivery of psychological and/or systemic interventions with parents and carers within Walsall both on a 1-2-1 basis and within groups. Work with adults with significant and complex needs, with specific focus on engaging with parents in relation to their mental health and well-being whilst engaging with the wider social care system involved with the family. You will be responsible for clinical provision including assessment, formulation, and time-limited evidence-based interventions within the Family safeguarding mental health team. You will be required to identify the most appropriate form of mental health/psychological intervention for individuals to develop bespoke interventions to parents based on parental mental health need, informed by professional knowledge and practice skills relating to therapeutic intervention models (such as trauma informed CBT, DBT, EMDR, functional therapy, systemic family therapy) Skills: 1 year CBT experience BACP registered UK Driving License Experience and qualification in delivering therapeutic interventions across a range of specialism to include but not exclusively trauma informed CBT, DBT, EMDR, functional family therapy, systemic family therapy. If you thrive to make a difference, have experience and this is the role for you, then we would love to hear from you.

Job Opportunity: Smokefree Engagement Officer Location: Hybrid (Walsall-based, with home working and site visits) Contract: 3-month initial term, with potential extension Directorate: Adult Social Care and Health / Economy, Environment and Communities Service Area: Public Health / Regulatory Services Rate: 18.72 - 20.98ph PAYE We're seeking a passionate Smokefree Engagement Officer to help drive forward national, regional, and local smoking cessation goals-including delivery of Walsall's Tobacco Control Plan. This exciting role will focus on creating smokefree workplaces throughout Walsall by: Developing strategies to engage local businesses Advising employers on enhanced smokefree policies Delivering training and guidance to staff Promoting smoking cessation services Collaborating with partners on broader tobacco control efforts Workplaces with staff who are less likely to engage in health improvement interventions will be a priority focus. Requirements Degree in a relevant field Minimum 12 months of recent experience in public health (preferably smoking cessation)

Job Title : Housing and Welfare Officer Location : Walsall. Office presence : Blended working - Will be required to work from the Walsall on duty days. Rate : 25ph Flexible Opus People Solutions is currently recruiting for a Housing and Welfare Officer on a temporary on-going basis. Job Role: Candidate must provide comprehensive and high quality, customer focussed housing options service to applicants. Have a good working knowledge of Part 6 and Part 7 of the Housing Act 1996. Conduct assessments, evaluating evidence and make decisions in accordance with legislation. Be able to negotiate with landlords, parents and other agencies, both statutory and non-statutory to find the best solutions to customers housing & support needs. Determine a customer's need for emergency temporary accommodation and arrange suitable placements. Manage a caseload and maintain accurate case records to ensure excellent customer service.

Painter/Decorator Position: Painter Decorator Rate of Pay: 15.84 per hour PAYE / 21.38 per hour Umbrella. Recruiter: Opus People Solutions, on behalf of our client Location: Fleming Road Depot, Corby, NN17 4SW Hours: 37 hours per week, Monday - Friday, 8:00 AM - 4:00 PM Contract: 3-month ongoing temporary basis About the Role Opus People Solutions on behalf of North Northamptonshire Council is seeking to recruit an experience, skilled and versatile Painter/Decorator to join the team. The role is crucial to ensuring the maintenance and upkeep of temporary accommodation, helping to prepare and sustain housing units for occupancy. As a Painter/Decorator your main role is to carry out Painting and decorating to high standard within empty Council properties throughout the Kettering & Corby Areas. This will include minor plastering works, filling and striping wallpaper when required. Key Responsibilities Painting and decorating work as specified to Council housing stock to unoccupied properties. Plumbing Internal or external decorating to Council properties Domestic to a high standard. To work off ladders scaffolds or 'Cherry Picker' as required and to be aware of all hazards involved, when at working heights. Ability to identify harmful substances for example Asbestos bearing Materials and MDF. To have current driving licences and have experience driving commercial vehicle under 3.5 tonnes. Drive NNC vehicles for business use and travel between locations as required. Essential Requirements Qualifications: NVQ qualification in Painting and Decorating. Certificate awarding Asbestos Awareness. Experience: 24 months of hands-on experience as a qualified Painter & Decorator. Experience with interiors of older buildings and structures. Driving: Full, clean UK driving licence. Access to own vehicle for commuting and occasional business use.

Job Title: Payroll Reconciliation Officer Location: WFH 4 days per week, 1 day in the One Angel Square Rate of Pay: 15.84 per hour PAYE or 21.28 Umbrella Working Hours: Full Time, Monday to Friday between 8am and 5pm Type: Temporary Role - 12 weeks with potential for a permanent role Opus People Solutions are working with West Northamptonshire Council to recruit for a Payroll Reconciliation Officer. Overall purpose of the post Responsible for administrating payroll reconciliation and third-party payments across multi clients including Statutory and Voluntary deductions and Pensions reporting. Adhering to specified deadlines and to audit requirements. Using knowledge and the ability to understand complex calculation of Tax, National Insurance and Pension contributions. To complete control account reconciliation and complete working papers for multi clients and accounts. To support and assist the Manager and Senior Officer in the management of workflow within the team(s) and ensure a customer focussed and efficient operational service is delivered. To provide accurate information and support in response to customer enquires according to the agreed procedures, polices and legislation requirements. To ensure an integrated approach to Payroll Services for WNC through assisting with the implementation of new technologies, methodologies and processes that meet the needs of clients, customers and client organisations. To ensure an integrated approach to Payroll Services for WNC through assisting with the implementation of new technologies, methodologies and processes that meet the needs of clients, customers and client organisations. Principal responsibilities Provide operational services within the Payroll team across all clients. Work closely with the Manager, keeping them informed of staff, process, system or performance issues and take responsibility for resolving issues or recommending options for resolving them as appropriate. To ensure that all documentation is recorded and retained as per legislation and audit requirements. To be responsible for ensuring that all payroll reconciliations and third-party payments across multi clients are processed accurately, within specified deadlines and to audit requirements, thus ensuring all employees statutory and voluntary deductions are paid accurately and on time. Working within audit requirements to ensure that control accounts are reconciled on a monthly basis providing supporting evidence and working papers. Undertake any additional necessary reconciliations ensuring appropriate supporting documents are retained and that these are signed off monthly by required Management. Ensure operational service priorities are met and customer and audit requirements are adhered to through effective workflow management. Working collaboratively with Payroll Services teams to ensure that all payments are processed and all supporting documentation provided to ensure that all statutory and legislation requirements are met Respond to and resolve complex enquires, requests and queries within the agreed service standard and according to operational procedures. Provide advice to the Manager and Service Delivery Manager on areas of the service where improvements could be made and make recommendations to improve processes and efficiency. Accountable for ensuring compliance of changes to Pension regulations is maintained and adhered to. Working within a team supporting others to ensure that all reconciliation and payments are delivered on time and accurately Manage own workload, processing complex data received and ensure that high quality information reports are produced and to submit data accurately and in a timely manner to Third parties such as Teachers Pensions. Following current processes and ensure that audit requirements are adhered to. Support system implementations including conducting system testing, developing system documentation / process notes and delivering training to staff on new system processes. Work collaboratively on projects that support developments / improvements for the Payroll Service in a professional and positive way. Take responsibilities and ownership on improvements within the Service that can be recommended and implemented within the team Face to face meetings with customers and business areas responding to and resolving complex queries to mitigate complaints escalating further. Working in partnership with our customers, identifying training needs and positively participating in face to face Payroll surgeries and workshops. Carry out any other duties which fall within the broad spirit, scope and purpose of this job description and which are commensurate with the grade of the post. Person Spec Educated to A Level / NVQ Level 3 or equivalent or experience gained in a similar or related service Finance qualification or equivalent by experience Experience and Knowledge Experience of working within finance or payroll Experience of Control Account reconciliation. Experience of developing system user guides and training documentation for new systems and processes Experience of working independently scheduling and prioritising own work to meet service requirements Able to collate, produce, and present information relating to the team's activities using statistical data to enhance understanding and decision making Proven customer service background with experience of conflict resolution, negotiation and diplomacy skills Experience and proven ability to identify service improvements and manage change in a controlled way Excellent IT skills with good knowledge of Microsoft office applications. For more information or to process your application for this role, please apply online now.

Job Title: Food and Safety Officer Location: Covering East Suffolk Rate of Pay: 65 Per Inspection (Umbrella rate) OR 48.59 Per Inspection (PAYE rate) Working Hours: Flexible Hours Type: Temporary Role - Until the end of March with possible extension Outside IR35 Opus People Solutions are working with East Suffolk Council to recruit for a Food and Safety Officer, to conduct D rate inspections only across commercial food businesses in East Suffolk. There are 20-30 category D inspections to be completed during March 2025. Main Purpose of Job: To protect public health by delivering a range of services for which the Council is responsible in relation to food safety, food hygiene, export health certification and attestations, food business registrations and approvals, food poisoning investigations, occupational health and safety, skin piercing registration, work related infectious disease control health and safety and all port heath functions for Lowestoft port, at a level appropriate to the post holder's qualifications, experience and competence. To assist in developing a culture of continuous improvement and performance, ensuring the Council's values and behaviours are embedded in delivering a customer focused service. Requirements: 3 years' post qualification experience in food safety field with demonstrable level of technical knowledge in food Own vehicle and driving licence For more information or to process your application for this role, please apply online now.

Job Title: Benefit Assessment Officer Location: Fully remote or Hybrid at Corby or Kettering offices. Rate of Pay: 25 per hour Umbrella or 18.52 per hour PAYE Working Hours: Monday to Friday - 37 hours Type: Temporary role until Oct 24 Opus People Solutions are working with North Northamptonshire Council to recruit for a Benefit Assessment Officer , to administer the Housing and Council Tax Benefit Scheme in accordance with Legislation and Council Policy. Main Responsibilities: Benefit Administration Processes and maintains all types of Benefit Claims received using the Document Imaging Processing System. Deals with Rent Officer referrals and Pre-Tenancy Determinations. Identifies cases where discretion is required to be exercised and refers to the Senior Benefit Assistant for a decision. Identifies cases where there is suspicion of fraud and refers such cases to the Fraud section for action. Calculates amount of weekly benefit savings and notifies Benefit Enquiry Officer of result. Issues and instigates Interventions. To undertake monitoring of benefit transactions in accordance with legislation. To report to the Benefits Manager with the results of monitoring exercises using computer technology. Monitor performance in order to complete returns to government agencies relating to performance. Keeping up to date with legislation. Ensure Benefit claims are assessed accurately to ensure subsidy is maximised for residents of the Borough. Overpayments Identifies and categorises overpayments. Determines the most appropriate method of recovery for overpayments and initiates recovery mechanism, e.g., from on-going entitlement, by sundry debt, through the Council Tax account. Identifies cases where recovery of the overpayment is inappropriate and refers to the Senior Benefits Officer or Appeals and Overpayment Officer for a decision. General Liaise with creditors section to facilitate direct payment for landlords and claimants by cheque or BACS. Operates office machinery. Complies with all Council Policies with particular reference to the Health & Safety, Equal Opportunity and Communication Policies. Undertakes any other duties with the scope and grade of this post. Person Specification One years clerical experience Experience of revenue collection Experience of Housing and Council tax benefits 5 GCSE's or equivalent, including Maths and English IRRV Technician qualification or willingness to study for Ability to undertake complex calculations Good communication skills Experience of Welfare rights/benefits available Computer literate Ability to work to deadlines and Government targets Experience of Word, Excel and Access Experience of Electronic Document Management For more information or to process your application for this role, please apply online now.

Caretaker Hourly rate: 13.94 Location: Brentwood various sites Hours: Monday-Friday 8:30am to 5pm This is a temporary contract with potential permenant opportunity for the right candidate. Opus People Solutions on behalf of Brentwood Borough Council are recruiting for a Mobile Cleaner/Caretaker to assist in the delivery of a responsive customer-based service for residents. You will be responsible for maintaining communal areas within the Council's Housing Estates, duties will include communal cleaning, grounds maintenance, estate inspections, carrying out small maintenance repairs as well as responsibility in the health & safety and security issues of estates. The successful candidate will be able to demonstrate an understanding of COSHH. Driving licence and own vehicle is essential for this role (mileage between sites can be claimed) For more information or to process your application, please apply now!

Opus People Solutions are recruiting on behalf of Vertas for Grounds Maintanence to undertake a wide variety of grounds maintenance operations including Strimming, Pedestrian mowing, Hedge Cutting, Leaf clearance and shrub pruning using appropriate machines / tools relating to those operations. ASAP Temp to Perm Additional Information: Location- Chesterfield Monday-Friday 7:30am-3.30pm Hourly Rate: 11.60 Enhanced DBS required What can we offer you: Holiday entitlement accrued while working Pension contribution from employer Opus candidates hear about jobs first Opportunity to apply for permanent positions as an 'internal candidate' Gain experience to support permanent applications

Job Title: Senior Asylum & Review Housing Options Officer Location: Rugby Borough Council Rate: 30 per hour Working Hours: 37 hours Assignment Duration: Full-time, 3 months (potential for extension) Hybrid Working: Once or twice a week in the office About the Role Rugby Borough Council is seeking an experienced Senior Asylum & Review Housing Options Officer to join our Housing Options team. This temporary role offers an excellent opportunity for a skilled professional to make a real difference in the lives of those in need of housing support and asylum services. You will be responsible for managing complex cases, conducting reviews, and providing high-quality housing advice to vulnerable individuals. Key Responsibilities: - Assess and review housing options for individuals seeking asylum and vulnerable residents, ensuring all recommendations are in line with council policies and regulations. - Handle complex cases, providing clear guidance on housing rights, homelessness prevention, and support pathways. - Conduct thorough reviews of decisions made within the housing options service, ensuring compliance with legal standards. - Work collaboratively with internal departments and external partners to offer comprehensive support and solutions. - Attend office once or twice a week, with flexibility for remote work. Requirements: - Proven experience in housing options, homelessness prevention, or asylum support services. - Strong understanding of relevant housing legislation, particularly in relation to asylum and immigration. - Excellent case management skills with the ability to handle sensitive and complex cases. - Effective communication and interpersonal skills, with a commitment to providing compassionate and high-quality service. If you are passionate about making a difference and have the experience to succeed in this role, we would love to hear from you.

Job Title: Systems Analyst Location: Hybrid Working - WFH and Office attendance at New Shire Hall 1 to 2 days per week. Once a month meeting in office. Rate of Pay: 17.80 Umbrella or 13.36 PAYE Working Hours: Full Time - 37 hours Type: Temporary Role - 12 Weeks + Extensions Opus People Solutions are working with Cambridgeshire County Council to recruit for a Systems Analyst. Overall purpose of the job This role reports into the Business Systems Team Leader. The Systems Analyst is responsible for providing administrative and support functions as part of the Business Systems Team, supporting a range of services across Cambridgeshire County Council. The post holder will have a good understanding of the line of business of IT systems in one or many fields and will be able to resolve the majority of support queries without assistance. The role will also be responsible for: Communication with service users; providing advice and guidance on application uses as required. Running reports to support the collation of information to meet business requirements, including statutory returns, and to upload information to external systems. Provide assistance for upgrades and support the commissioning of new systems. Working effectively with other team members to ensure priorities are delivered for office support as well as finance functions. Main accountabilities Business Systems Delivery Support Monitor and act upon Tier 2 and 3 support call queues from the ITSM system. Carry out incident and service request investigation and resolution by analysing users' stated requirements, evaluate alternatives and recommend a course of action. Be accountable for assigning appropriate issues to yourself. Ensure calls are progressed and updated within the ITSM to ensure the growth of a continued knowledge base, supporting peers. Ensure applications are supported in accordance with the applicable service level agreement, that the associated support documentation is kept up-to-date, and agreed change management procedures are followed. Liaise with users, colleagues within IT and third parties over support issues, raising and escalating support calls as necessary to achieve satisfactory resolution in a timely manner. Plan, schedule, and monitor own workload, to ensure that priorities are met and disruption to users is minimised, keeping incidents within CCC service level agreements to meet performance indicators. Support and/or carry out user administration and system administration tasks as agreed with the relevant application owners. Provide support for specific tasks and key priorities within business-critical systems. Support others in the team with their work as and when necessary. Analyse and identify trends in support issues, to then be able to provide a clearer resolution. Understand the need for technical releases and assist with their deployment within the service areas. Take direction on the deliverable aspects of supporting the respective systems. Business Systems Change and Project Support Create high quality configuration documentation / materials, conducting training sessions to CDS staff, developing the knowledge of team members. Implement approved changes as requested by the service managers to ensure data quality and integrity is maintained. Liaise with system provider to understand upcoming changes to the products. Understand the need for technical releases and assist with deployment within service areas. Ensure appropriate change control procedures are in place and followed for all system reconfigurations. Provide support for Business Systems Team Projects as required and directed by the Senior Business Systems Support Officer and Team Leader. Provide additional system testing resources and test scripts for projects delivering upgraded or new systems. Data Integrity and Quality Provide support for data migration, improving useability of products and data quality. Understand the significance of maintaining data integrity when resolving support calls. Understand the principles of GDPR and ensure compliance when managing support issues and data capture. Communication and Engagement Maintain communication with the customer on the resolution of reported support issue. Demonstrate effective verbal and written communication with the ability to adapt communication style to suit customers' needs. Clearly communicating solutions to problems presented to all relevant stakeholders. Communicate key outcomes to ensure good information flow and liaise with colleagues to gather input where required. Ensure you do not become a single point of knowledge and share any service specific developments with colleagues in the team. Person Specification Relevant professional qualification, e.g. ITIL Good working knowledge of processes required to support line of business systems, including testing and upgrades. Good standard of literacy and numeracy. Good standard of IT literacy, particularly MS Office 365. Business Systems Support Officers in the Business and Digital Systems area will be expected to have focus in a specific sector, but may need to operate in multiple sectors. These sectors are listed below. Adults Social Care Knowledge and understanding of application support of adult social care systems and related system integrations and relationships. Knowledge of one or more of the following technical areas: Adults business systems Related portals and integrations Power BI and the principles of reporting and dashboards SQL JavaScript Data management For more information or to process your application for this role, please apply online now.

Temporary Grounds Operations Manager Location: Suffolk and Surrounding Areas 2 days a week working from home: Weekly hours: 40h a week Length of assignment: 12 weeks Hourly Pay: 13.50 Opus People Solutions is seeking a dedicated Grounds Maintenance Operations Manager to oversee grounds maintenance services across Suffolk and surrounding areas. In this role, you will manage commercial and local authority contracts, ensuring operational efficiency while delivering exceptional customer satisfaction. The role required traveling across Burry Saint Edmund to Ipswich, Stowmarket and other Suffolk based depots. Key Responsibilities: Lead and supervise Grounds Chargehands and operatives across multiple depots. Ensure effective daily deployment of resources for optimal service delivery. Manage budgets, revenues, and pricing for new projects. Conduct site visits and maintain client relationships through effective communication. Ensure compliance with health & safety, environmental standards, and company procedures. Foster employee engagement and development through training opportunities. What We're Looking For: Preferred 2 years of experience in an operational supervisor or management role within the horticultural industry. Strong organizational skills and the ability to work independently. Full clean driving license. A passion for sustainability and delivering excellent customer service. If you are a proactive leader with a passion for grounds maintenance, we want to hear from you! Apply Now!