Sterling Recruitment Services

Sterling Recruitment Services are looking to recruit a seasoned HR Coorinator to join our client based in Billingham. Working hours: Monday to Thursday 08 00 and Friday 08 00 Job Role: Act as the central point of contact for workforce-related matters, providing practical support and guidance to managers and employees across the business. Support site teams in recruiting and onboarding new personnel for operational requirements. Oversee and maintain workforce administration systems, ensuring records are accurate and up to date. Coordinate and track employee training requirements in line with operational needs and industry standards. Foster strong working relationships across the business and support staff development. Regularly review current procedures and recommend improvements aligned with operational effectiveness and legal compliance. Key Responsibilities: Recruitment Work with managers to plan and execute recruitment for site personnel. Draft job specifications and coordinate advertising of vacancies. Organise and participate in interviews, ensuring fair and consistent processes. Liaise with recruitment agencies as needed and ensure terms are agreed via Procurement Ensure all new starter documentation is complete, correct, and compliant before employment begins. Workforce Administration Maintain accurate records for all employees on internal systems. Monitor probation periods and staff reviews, prompting line managers where necessary. Support managers with advice and coordination of any workforce-related issues or concerns. Maintain secure and up-to-date personnel files (both digital and physical). Draft and issue correspondence as required (e.g. contracts, confirmation letters, updates). People Support & Communication Provide support to employees and management teams to resolve day-to-day workforce matters. Attend and support formal meetings (e.g. conduct, grievance) and produce necessary documentation. Ensure consistency and fairness in handling staff issues, always aligned with company standards. Organise employee forums or engagement meetings as required by the business. Provide operational reporting on workforce data (e.g. absences, timekeeping). Training Coordination Monitor and maintain the training matrix, ensuring certifications are current and fit for operational needs. Identify future training needs in consultation with managers and align with project requirements. Liaise with training providers (approved suppliers) to source and book suitable courses. Track training costs and highlight value-added opportunities or savings. Collect and analyse training feedback to improve course relevance and quality. Ensure induction training and safety hub materials are delivered and understood by new staff. General Requirements Always maintain confidentiality and professionalism. Be responsive and flexible to support the needs of the operational teams. Champion an efficient, practical approach to people and workforce management that supports business delivery.

Sterling Recruitment Services are looking to grow their team based in Middlesbrough. We are looking for talented 360 Recruitment Consultants to join our team, as we continue to grow. We welcome applications from all levels and sectors. Our workload is predominantly North East based, however we do have clients across the UK. Our main sectors are: Manufacturing/FMCG Engineering & Technical Warehousing & Distribution Driving & Logistics Sales & Commercial Duties of the role include but are not limited to: Business Development - Sales Calls, Prospect meetings, Attending networking events Contact and pricing negotiation Resourcing - head hunting, job advertising, use of our internal system for available candidates Pre-screening - interviewing and assessing prospective applicants and matching them with vacancies Candidate relationships - preparing candidates for interviews and assessments Client Account Management - being fully responsible for your clients, providing an unmatched service, to help build and maintain relationships Site visits - attending current and prospect site visits, to ensure full knowledge of the company and recruitment requirements Compliance - fully responsible for the compliance of your workers, using in house systems to check RTW, references etc. What we offer: Realistic monthly GP threshold, with an increasing percentage based bonus Hybrid working - 2 days per week working from home if required 25 days annual leave + birthday off & bank holidays Flexible working hours Early finish Fridays

Here at Sterling Recruitment Services we have an exciting opportunity for a Operations Administrator to join a busy transport office for a client based in Gateshead. Working 5 out of 7 days on a rota basis. Shifts are 05:45am-14:15pm & 14:00pm-22:30pm. We are ideally looking for candidates who have previous experience working within a busy transport office however this is not essential as there will be full training provided. Duties include; Provide administrative support to site management team to support daily business activities Complete all administrative tasks in a timely and accurate manner Run system generated reports and update internal reports relating to site performance on a daily basis Update business and client systems as required by operational processes, including HDi, Key2 and E-pod Provide timely updates on site performance as required Engage directly with client representatives by phone, email or in person to resolve queries and know when to escalate, if appropriate Engage directly with customers to provide updates in relation to their delivery and to resolve queries Completion of employee records such as time sheets, holiday planners and new starters documentation Complete thorough debriefing of delivery crews on return to site, ensuring paperwork and E-pod debriefing is accurate and completed correctly Contacting customers where a delivery has failed to rearrange delivery in a timely manner Completion of any reasonable management requests Candidate criteria Must have good IT skills Must have experience using Microsoft systems Must have good communication skills both verbal and written Can work well within a pressurised fast paced environment If you feel you would be suitable for this role, please apply or call our office for further information.

Here at Sterling Recruitment Services we have an exciting opportunity for a Operations Administrator to join a busy transport office for a client based in Gateshead. Working 5 out of 7 days on a rota basis. Shifts are 05:45am-14:15pm & 14:00pm-22:30pm. We are ideally looking for candidates who have previous experience working within a busy transport office however this is not essential as there will be full training provided. Duties include; Provide administrative support to site management team to support daily business activities Complete all administrative tasks in a timely and accurate manner Run system generated reports and update internal reports relating to site performance on a daily basis Update business and client systems as required by operational processes, including HDi, Key2 and E-pod Provide timely updates on site performance as required Engage directly with client representatives by phone, email or in person to resolve queries and know when to escalate, if appropriate Engage directly with customers to provide updates in relation to their delivery and to resolve queries Completion of employee records such as time sheets, holiday planners and new starters documentation Complete thorough debriefing of delivery crews on return to site, ensuring paperwork and E-pod debriefing is accurate and completed correctly Contacting customers where a delivery has failed to rearrange delivery in a timely manner Completion of any reasonable management requests Candidate criteria Must have good IT skills Must have experience using Microsoft systems Must have good communication skills both verbal and written Can work well within a pressurised fast paced environment If you feel you would be suitable for this role, please apply or call our office for further information.

Here at Sterling Recruitment Services we are recruiting for a number of Refuse Loaders for our client based in the South Shields area. Working hours are Tuesday - Friday 37 hrs per week. Duties include: Collection of house hold domestic waste Manually loading waste bins on to refuse wagon Checking for any contamination Working in all weathers Collection of bulky items Please note this is a physically demanding role & you will be walking up to 10-13 mile per day.

Sterling Recruitment Services are now recruiting for a Sales Manager to join a well-established fuel distributor based in Hartlepool. Our client is a leading nationwide B2B provider of fuel management solutions, offering fuel cards to businesses nationwide. Their aim is to simplify fuel purchasing, improve expense management, and enhance operational efficiency. The Role: The Sales Manager will lead a high-performing, outbound B2B sales team, driving growth and customer acquisition for their fuel card offerings. They will be responsible for implementing sales strategies, overseeing the day-to-day activities of the sales team, and ensuring sales targets are met or exceeded. The ideal candidate will have a proven track record in managing outbound sales teams, with a focus on generating new business through outbound calling, LinkedIn outreach and email campaigns. Key Responsibilities: Lead, motivate, and develop an outbound sales team to meet and exceed sales targets. Create a high-performance culture through coaching, development, and performance management. Implement effective sales strategies to increase fuel card applications targeting key industries and customer segments. Set clear targets, monitor team productivity, and ensure consistent performance. Conduct regular reviews to maintain high standards of sales activity. Provide ongoing training and support to develop individual skills, enhance team performance, and drive professional growth. Ensure all sales activities meet company quality standards. Review sales calls, emails, and LinkedIn outreach to maintain best practices and high conversion rates. Track key sales metrics, analyse performance data, and provide regular reports to senior management. Utilise CRM tools to track and manage sales pipeline and activity. Work with Marketing, Operations, and Customer Support teams to ensure seamless delivery of fuel card solutions. Stay informed on industry trends, competitor activities, and customer needs to adjust sales tactics and remain competitive. Demonstrable Competencies Team Leadership & Motivation : Leading, coaching, and developing a high-performing outbound sales team to meet or exceed sales targets. Sales Strategy Execution : Implementing effective sales strategies to drive growth Performance Management : Monitoring team productivity, setting targets, and adjusting strategies based on sales metrics and performance analysis. Coaching & Development : Providing ongoing coaching and development to team members, improving their skills and performance. Quality Control : Ensuring all sales activities meet company standards and best practices, maintaining high conversion rates. CRM & Reporting : Utilising CRM tools to track sales pipeline, manage activity, and generate reports to inform sales tactics and direction. Behaviours & Experience Proven Sales Management Experience : At least 2 years experience managing outbound B2B sales teams, with a focus on achieving and exceeding sales targets. Sales & Strategy Expertise : Understanding of nationwide B2B sales processes and the ability to implement effective sales strategies. Results-Driven & Motivated : Focused on achieving business goals, exceeding targets, and driving growth for both the team and the company. Strong Organisational & Time Management Skills : Ability to prioritise and manage multiple tasks and team performance in a fast-paced environment. Effective Communication Skills : Excellent verbal and written communication skills, with the ability to influence, negotiate, and engage team members and customers. Customer-Centric Leadership : Ability to build strong relationships with customers and internal teams, ensuring customer satisfaction and retention. Proficiency in CRM & Microsoft Office Suite : Experience using CRM systems and proficient in Microsoft Word, Excel, PowerPoint, and Outlook. Analytical & Data-Driven : Skilled in using data and sales metrics to drive decisions, adjust strategies, and improve team performance. Adaptability & Resilience : Ability to thrive in a dynamic, fast-paced environment while remaining focused on achieving results.

Sterling Recruitment are recruiting for a Service Engineer for our client based in the North Yorkshire area. Primary Responsibilities included but not limited to .Execute product installations, commissioning, servicing and repairs at customers locations in a professional manner focused safety, quality, efficiency and on time delivery of service. • Provide technical and engineering support to customers both on-site and remotely via telephone and/or email communication to address enquiries and resolve issues in a timely manner. • Coordinate activities with Customer Service Technicians to ensure effective planning, organization and delivery of service engineering schedule. • Ensure all visit reports and or service documentation are completed accurately to the required standard in a timely manner. • Ensure all work and time is recorded appropriately on the required documentation and through the required systems in a timely manner. • Ensure maintenance vehicles are correctly stocked and maintained in a professional, clean, tidy and organized manner in accordance with general safety, 5S and housekeeping standards. • Ensure work areas both on and offsite are maintained in a professional, clean, tidy and organized manner in accordance with general safety, 5S and housekeeping standards. • Attend functional and business meetings as required and support other departments in order to meet Company objectives. • Ensure company policies and procedures are followed by the team members. To be considered for the role you must have the following: • 2-3 years experience of working as a Service Engineer in an industrial product environment with mechanical and electrical experience essential and PLC experience preferable. • Ability to establish strong working relationships and engagement with a wide variety of internal and external stakeholders and customers. • Ability to work under pressure, within tight deadlines, with flexible approach to working hours and a motivated team player. • Process driven, detailed and solutions orientated, with experience of working in a formal, continuous improvement culture • Strong effective decision making, organizational and time management skills and with a wide range of negotiating and influencing skills • Excellent logical reasoning, root cause analysis, deductive problem-solving and analytical abilities. • Good communication & IT skills • Full, clean UK driving license

Sterling Recruitment are delighted to be working with a well-established company who are based in the North East of England. Due to a ever growing order book, our client is looking to add an additional Pipefitter to their team. To be considered for the role you must have / be: Time served Pipefitter or hold a NVQ CCNSG (advantageous) The Location of the role is based in Middlesbrough however travel may be needed to complete site installations The Job is ongoing for the right candidate with a view of a permanent position

Sterling Recruitment are working with a industry leading client who are based in the Teesside area. Due to continued growth our client are looking to add a number of TIG Welders to their team. To be considered for the role you must have / be: - You will be a time served TIG Welder. - Able to fabricate small fabrications. - You are able to read engineering drawings. - In date codings would be advantageous however not essential - Driving licence would be advantageous however not essential This role will be made permanent for the most suitable of candidates