Deliveroo

The role: The Head of Restaurant Partner Marketing will take responsibility for Deliveroo's Restaurant partners, developing strategic partnerships and joint business plans in order to both provide additional value to our partners and consumers. You will have end to end ownership of our largest national partners (including the likes of McDonalds, Wagamama, Wingstop, Joe and the Juice, Pizza Express and many more), leading and defining our marketing strategy, proactively identifying growth and development opportunities, building strong relationships, and overseeing the execution and implementation of our initiatives. This is a highly cross-functional role in which you will be leading teams including marketing, commercial, legal, finance and product colleagues to deliver against our priorities, and you will thrive on working closely with partners to achieve their objectives by creating mutual value. You will be the voice of our partners within the business, and enjoy challenging the status quo on how we enable partner growth and success. A strong strategic thinker you will be able to set a vision for how we expand the category and build occasions with our partners to increase customer frequency. You will be responsible for driving analysis on performance and reporting these to the wider business and senior stakeholders. It's a fast paced, dynamic and highly cross functional area, so you'll need to be creative in your approach, commercially savvy and highly collaborative. You will report into the UKI Commercial Marketing Director and play a pivotal role in the UKI leadership team. Key Responsibilities: Develop strategy: Own the strategy for our restaurant partners, including what our objectives should be, what initiatives we should look to work with, and what dependencies we need to achieve success. Lead joint business plans: You will lead annual joint business planning with our key Restaurant Partners (across key accounts and mid market). Oversee the Annual and Quarterly Growth Process for Partners, outlining key opportunities for brands to participate with clear data-led and ROI-backed recommendations. Relationship management: You'll be the key Deliveroo contact for our national restaurant partners, and look for ways to drive increased engagement and value from these relationships. Support new partnerships: You'll support the acquisition of new restaurant partners onto the platform by building relevant and impactful plans to help unlock shared value. Scale initiatives: You'll oversee all restaurant channels to ensure we meet the needs of our national and independent partners. You will build and standardise frameworks and create toolkits to aid scalability in execution. Stakeholder management: You will partner closely with Commercial teams to drive growth through customer acquisition, frequency and retention and brand awareness. You will collaborate internally with teams to deliver plans (i.e. Product, CRM, Social, PR) Project Management: Lead end to end implementation of our partner initiatives through organising and driving alignment across multiple teams Performance reporting: Ensure we are achieving our objectives and identifying opportunities for improvement People Management: Managing a team of 5 direct reports Key Competencies: 7 years + of marketing experience, ideally with Partner or Trade Marketing Strong communication and negotiation skills, with the ability to build and maintain strong relationships with internal and external stakeholders, at various levels. Proven leadership in building marketing strategy, including consumer insights, creative ideas and commercial data analysis to understand performance and build structured narratives around business performance Excellent written and verbal communication skills Ability to deliver 360 marketing campaigns with a focus on ATL, CRM, Digital, and Social channels Analytical mindset with the ability to gather and interpret data, generate insights and make data-driven recommendations. Able to translate complex data and strategies into simple, actionable ideas Excellent organisational and time management skills, with the ability to prioritise and meet deadlines in a fast-paced environment. Experience managing projects in a cross-functional setting Experience in forecasting and managing budgets, ensuring efficient allocation of resources for maximum impact Why Deliveroo Our mission is to transform the way you shop and eat, bringing the neighbourhood to your door by connecting consumers, restaurants, shops and riders. We are transforming the way the world eats and shops by making access to food and products more convenient and enjoyable. We give people the opportunity to buy what they want, as they want it. We are a technology-driven company at the forefront of the fastest growing industry in the world. We are still a small team, making a very large impact, looking to answer some of the most interesting questions out there. We move fast, value autonomy, and we are always looking for new ideas. Workplace & Benefits At Deliveroo we know that people are the heart of the business and we prioritise their welfare. Benefits differ by country, but we offer many benefits in areas including healthcare, well-being, parental leave, pensions, and generous annual leave allowances, including time off to support a charitable cause of your choice. Benefits are country-specific, please ask your recruiter for more information. Diversity At Deliveroo, we believe a great workplace is one that represents the world we live in and how beautifully diverse it can be. That means we have no judgement when it comes to any one of the things that make you who you are - your gender, race, sexuality, religion or a secret aversion to coriander. All you need is a passion for (most) food and a desire to be part of one of the fastest-growing businesses in a rapidly growing industry. We are committed to diversity, equity and inclusion in all aspects of our hiring process. We recognise that you may require adjustments to apply for a position or fairly participate in the interview process. If you require any adjustments, please don't hesitate to let us know. We will make every effort to provide the necessary adjustments to ensure you have an equitable opportunity to succeed. Please click here to view our candidate privacy policy.

Machine Learning Engineer The Data + Science Team At Deliveroo we have a world-class data & science organisation, with a mission to enable the highest quality human and machine decision-making. We have over 200 Machine Learning Engineers, Data Scientists, Data Analysts, and Analytics Engineers working throughout the company in product, business and platform teams. We have a strong, active data science community, with guest lecturers; a robust technical review process; a career progression framework; and plenty of opportunities to learn new things. The Role We are hiring several MLE positions in different teams across all sides of our marketplace (consumer, delivery, restaurants, grocery, and retail). Our interview process is team-agnostic. As an MLE, you will develop the algorithmic and machine-learning systems that power Deliveroo. You will work in a cross-functional team alongside engineers, data scientists and product managers to develop systems that make automated decisions at massive scale. Your team has independence and works at some of the most interesting problems at the intersection of our three-sided marketplace (riders, consumers, and restaurants). We evaluate the performance of all our decision-making machines through our world-class experimentation platform. Depending on the team you join, you will build intelligent decision-making machines that may: Optimise our delivery network by making rider assignment decisions; predicting how long a leg of the delivery journey will take; or mitigating real-time delays. Work out how many riders we need in a particular place at a particular time. Optimise consumer and rider fees. Improve the consumer experience by showing the most relevant restaurants and dishes. Detect fraud and abuse from consumers, riders, and restaurants. Assist restaurants in optimising their presence on Deliveroo, for example by recommending that they improve their menus or photography, or add a popular dish. Requirements 3+ years' experience as a ML Engineer or Data Scientist 3+ years' experience in Python Experience productionising ML models Experience using tools like Git, Docker, Kubernetes, CircleCI You know the fundamentals of machine learning and when they should be applied You can translate an unstructured business problem into a well-thought-out algorithmic solution You get satisfaction from seeing your algorithms shipped and driving measurable impact to the business You have a bias to simplicity, where you care most about achieving impact The Company Our mission is to be the definitive food company. We are transforming the way the world eats by making food more convenient and accessible. We are a technology-driven company at the forefront of the most rapidly expanding industry in the world. We are still a small team, making a very large impact, looking to answer some of the most interesting questions out there. We move fast, value autonomy and ownership, and we are always looking for new ideas. Workplace & Benefits At Deliveroo we know that people are the heart of the business and we prioritise their welfare. Benefits differ by country, but we offer many benefits in areas including healthcare, well-being, parental leave, pensions, and generous annual leave allowances, including time off to support a charitable cause of your choice. Benefits are country-specific, please ask your recruiter for more information. Diversity At Deliveroo, we believe a great workplace is one that represents the world we live in and how beautifully diverse it can be. That means we have no judgement when it comes to any one of the things that make you who you are - your gender, race, sexuality, religion or a secret aversion to coriander. All you need is a passion for (most) food and a desire to be part of one of the fastest-growing businesses in a rapidly growing industry. We are committed to diversity, equity and inclusion in all aspects of our hiring process. We recognise that some candidates may require adjustments to apply for a position or fairly participate in the interview process. If you require any adjustments, please don't hesitate to let us know. We will make every effort to provide the necessary adjustments to ensure you have an equitable opportunity to succeed

Get started with your online application. Not quite your dream role? Sign up to get notified when the right vacancy comes along. The Data & Science Org At Deliveroo, we have an outstanding data science organization with a mission to enable high-quality human and machine decision-making. We collaborate across the company-product, business, and platform teams-using analysis, experimentation, causal inference, and machine learning techniques. We are uniquely positioned to leverage data to improve decisions and enhance data literacy across Deliveroo. Data Scientists at Deliveroo report to our data science management team. We have an active community with guest lecturers, study groups, mentorship programs, and a robust technical review process, providing many learning opportunities. Data Scientists can advance as technical leads or as people managers. Our data scientists come from diverse backgrounds, united by excellence. Many are formally trained in data science, and many are not. We celebrate diversity and have a dedicated data science diversity committee. As a data scientist at Deliveroo, your primary goal is to maximize business impact within one of our many areas. You will address questions such as: Which markets/cities should we enter next? How can we incentivize good rider behavior? What is the impact of exclusive deals with restaurants? How do we optimize our compensation policy to keep customers satisfied? What are the trade-offs between growth and profitability? How should our pricing vary by distance and market? What is the optimal restaurant selection and variety in a given area? How can we adapt our consumer app for grocery shoppers? Your work will have a direct, measurable impact on the company's bottom line. Requirements 6+ years experience in Data Science or similar roles. Excellent communication skills-verbal, written, and in code-for technical and non-technical audiences. A problem solver with a deep analytical mindset. Creative and insightful thinking about business problems. Strong attention to detail and critical thinking. Proficiency with tools like R/Python and familiarity with SQL. A pragmatic, flexible approach focused on impact. Excellent interpersonal skills for stakeholder engagement and translating business needs into data science problems. At Deliveroo, we tackle challenging problems with enormous scope for growth and personal impact.

Get started with your online application Not quite your dream role? Sign up to get notified when the right vacancy comes along. The UK is the largest and most important of Deliveroo's markets, making this an exciting time to join as our Head of Public Affairs, UK & Ireland. You will work within Deliveroo's integrated global comms & policy team, and your job will be to represent Deliveroo with external audiences who shape our legislative environment, making sure our company positions are heard and understood. At the same time, you will bring the views of the outside world into Deliveroo, making sure we are proactively shaping our operating environment rather than simply reacting to it. You will report directly into our Group Director of Policy & Sustainability. Please note, this is a hybrid role that will require you to work from our HQ office in London for a minimum of 3 days a week. What you'll be doing Represent Deliveroo and build relationships with external stakeholders in the UK & Ireland: including ministers, shadow ministers/the Opposition front bench, parliamentarians, advisers, civil servants and local authorities Advise the business on relevant legislative and regulatory developments in the UK and Ireland, proactively shaping our response and driving an outcome in the business Work with colleagues to create PA campaigns which advance Deliveroo's public policy goals and help to positively shape the company's corporate reputation Build collaborative relationships with peers and industry bodies Requirements Experience and knowledge of Westminster politics, the UK civil service and local government with good networks in all. Can create and execute a proactive public affairs agenda under your own steam Able to represent the company publicly as our representative with the outside world. Experience of managing and influencing a wide range of senior internal and external stakeholders Experience of managing agency/ trade association relationships Experience of public affairs as a discipline in-house or in an agency environment Experience of public policy connected to the future of work, eCommerce, digital taxation, sustainability or public health would be an added bonus. Why Deliveroo Our mission is to transform the way you shop and eat, bringing the neighbourhood to your door by connecting consumers, restaurants, shops and riders. We are transforming the way the world eats and shops by making access to food and products more convenient and enjoyable. We give people the opportunity to buy what they want, as they want it, when and where they want it. We are a technology-driven company at the forefront of the most rapidly expanding industry in the world. We are still a small team, making a very large impact, looking to answer some of the most interesting questions out there. We move fast, value autonomy and ownership, and we are always looking for new ideas. At Deliveroo we know that people are the heart of the business and we prioritise their welfare. Benefits differ by country, but we offer many benefits in areas including healthcare, well-being, parental leave, pensions, and generous annual leave allowances, including time off to support a charitable cause of your choice. Benefits are country-specific, please ask your recruiter for more information. Diversity At Deliveroo, we believe a great workplace is one that represents the world we live in and how beautifully diverse it can be. That means we have no judgement when it comes to any one of the things that make you who you are - your gender, race, sexuality, religion or a secret aversion to coriander. All you need is a passion for (most) food and a desire to be part of one of the fastest-growing businesses in a rapidly growing industry. We are committed to diversity, equity and inclusion in all aspects of our hiring process. We recognise that some candidates may require adjustments to apply for a position or fairly participate in the interview process. If you require any adjustments, please don't hesitate to let us know. We will make every effort to provide the necessary adjustments to ensure you have an equitable opportunity to succeed. A competitive and comprehensive compensation and benefits package 1 Compensation We aim to pay every employee competitively for the role they are performing in their respective location Depending on role and location, some employees may be eligible for an annual cash bonus, sign-on bonus or relocation support Up to 5% matched pension contributions 2 Equity Some roles may be eligible for share awards, giving them ownership in Deliveroo and a share in our success 3 Food Free Deliveroo Plus: free delivery and access to special offers Team lunches from the best local restaurants 4 Time away 25 days annual leave plus bank holidays, increasing with length of time spent working at Deliveroo One day of paid leave per year to volunteer with a registered charity 5 Funded single cover healthcare on our core plan, with the option to add family members at own cost On-site gym (HQ), discounted external gym membership Access to wellbeing apps such as LesMills+, Strava, Headspace, Yogaia via GymPass Discounted dental insurance and a range of other flexible benefits, such as critical illness cover, partner life cover, travel insurance, health assessments Life assurance 6 Work Life Maternity, paternity and maternity and shared parental leave, eligible from day one of employment Excellent kit to enable working from home and a parent-friendly working culture Access to free mortgage advice Cycle to Work Scheme or Season Ticket Loans, depending how you wish to travel Excellent learning and development opportunities and access to RooLearn, our learning platform, packed with high-quality training and content Regular Employee Resource Group (ERG) led social events - examples include dinners, dance lessons and in-office yoga sessions

The Team The U.K. & Ireland is our domestic and most mature market. Departments include commercial, operations and marketing, and teams in the UK&I work with global departments such as product, technology and consumer. The Partner Operations team sits within the UKI Operations department and is focused on improving the experience of our customers when they place an order from our largest and highest volume restaurant and grocery partners. The Role As a Partner Operations Manager, you will improve the delivery operations associated with our highest volume partners. You will resolve issues across multiple team members and test solutions to address them. You will also work with the commercial team to equip them with the necessary toolset to improve site performance, while aligning the aims of Partner Operations with other departments in the business. You will also collaborate with the Product team to ensure the voice of the partner is considered in the development of new features and lead their rollout with internal and external partners. Furthermore, where relevant, you will expand existing and rolling out new partners, while ensuring high operational performance for new site launches. To be successful in this role, you'll need to deliver clear messages to internal and external stakeholders in a structured and logical way while providing detailed updates. Additionally as an Partner Operations Manager, you'll need show an understanding of how Deliveroo and its partners work strategically, financially, and operationally. You will improve current ways of working and identify areas for improvement, propose solutions, and implement them in a considered manner while managing team member communications. You will lead projects, and represent the team in discussions with senior team members. You will develop relationships when aligning outcomes with partners, including negotiation and rigorous operational proposals. This is hybrid role based in London, which will require some travel to partners. Responsibilities and Deliverables Improve improvements in delivery operations associated with our highest volume partners Independently resolve and report on areas of concern for partner operations across multiple team members, testing solutions to address them and quickly determining how to grow them Work with the Product team to advocate for the voice of the partner in the development of new features, and lead the rollout and implementation of new features with team members and external partners Pivotal in the expansion and/or rollout plans of partners, to ensure solid operational performance for new site launches Deliver impactful projects Develop good working relationships with key stakeholders, influence, and attain the requisite buy-in Rally others behind an idea and get stakeholders (both internal and external) to buy-in to your ideas Identify the relevant information required to make a decision and present that information in a concise, logical manner Infectiously curious and happy to question the status-quo Manage multiple projects and stakeholders in a structured and logical way to ensure you're always delivering the right work at the right time. Requirements Communication - able to develop good working relationships with key stakeholders, influence, and attain the requisite buy-in Influencer - able to rally others behind an idea and get stakeholders (both internal and external) to buy-in to your ideas. Analytical - able to identify the relevant information required to make a decision and present that information in a concise, logical manner Inquisitive - infectiously curious and happy to question the status-quo Project management - experience managing multiple projects and stakeholders in a structured and logical way to ensure you're always delivering the right work at the right time. Why Deliveroo Our mission is to transform the way you shop and eat, bringing the neighbourhood to your door by connecting consumers, restaurants, shops and riders. We are transforming the way the world eats and shops by making access to food and products more convenient and enjoyable. We give people the opportunity to buy what they want, as they want it, when and where they want it. We are a technology-driven company at the forefront of the most rapidly expanding industry in the world. We are still a small team, making a very large impact, looking to answer some of the most interesting questions out there. We move fast, value autonomy and ownership, and we are always looking for new ideas. Workplace & Benefits At Deliveroo we know that people are the heart of the business and we prioritise their welfare. Benefits differ by country, but we offer many benefits in areas including healthcare, well-being, parental leave, pensions, and generous annual leave allowances, including time off to support a charitable cause of your choice. Benefits are country-specific, please ask your recruiter for more information. Diversity At Deliveroo, we believe a great workplace is one that represents the world we live in and how beautifully diverse it can be. That means we have no judgement when it comes to any one of the things that make you who you are - your gender, race, sexuality, religion or a secret aversion to coriander. All you need is a passion for (most) food and a desire to be part of one of the fastest-growing businesses in a rapidly growing industry. We are committed to diversity, equity and inclusion in all aspects of our hiring process. We recognise that some candidates may require adjustments to apply for a position or fairly participate in the interview process. If you require any adjustments, please don't hesitate to let us know. We will make every effort to provide the necessary adjustments to ensure you have an equitable opportunity to succeed.

The Team The U.K. & Ireland is our domestic and most mature market. Departments include commercial, operations and marketing, and teams in the UK&I work with global departments such as product, technology and consumer. The Partner Operations team sits within the UKI Operations department and is focused on improving the experience of our customers when they place an order from our largest and highest volume restaurant and grocery partners. The Role As a Partner Operations Manager, you will improve the delivery operations associated with our highest volume partners. You will resolve issues across multiple team members and test solutions to address them. You will also work with the commercial team to equip them with the necessary toolset to improve site performance, while aligning the aims of Partner Operations with other departments in the business. You will also collaborate with the Product team to ensure the voice of the partner is considered in the development of new features and lead their rollout with internal and external partners. Furthermore, where relevant, you will expand existing and rolling out new partners, while ensuring high operational performance for new site launches. To be successful in this role, you'll need to deliver clear messages to internal and external stakeholders in a structured and logical way while providing detailed updates. Additionally as an Partner Operations Manager, you'll need show an understanding of how Deliveroo and its partners work strategically, financially, and operationally. You will improve current ways of working and identify areas for improvement, propose solutions, and implement them in a considered manner while managing team member communications. You will lead projects, and represent the team in discussions with senior team members. You will develop relationships when aligning outcomes with partners, including negotiation and rigorous operational proposals. This is hybrid role based in London, which will require some travel to partners. Responsibilities and Deliverables Improve improvements in delivery operations associated with our highest volume partners Independently resolve and report on areas of concern for partner operations across multiple team members, testing solutions to address them and quickly determining how to grow them Work with the Product team to advocate for the voice of the partner in the development of new features, and lead the rollout and implementation of new features with team members and external partners Pivotal in the expansion and/or rollout plans of partners, to ensure solid operational performance for new site launches Deliver impactful projects Develop good working relationships with key stakeholders, influence, and attain the requisite buy-in Rally others behind an idea and get stakeholders (both internal and external) to buy-in to your ideas Identify the relevant information required to make a decision and present that information in a concise, logical manner Infectiously curious and happy to question the status-quo Manage multiple projects and stakeholders in a structured and logical way to ensure you're always delivering the right work at the right time. Requirements Communication - able to develop good working relationships with key stakeholders, influence, and attain the requisite buy-in Influencer - able to rally others behind an idea and get stakeholders (both internal and external) to buy-in to your ideas. Analytical - able to identify the relevant information required to make a decision and present that information in a concise, logical manner Inquisitive - infectiously curious and happy to question the status-quo Project management - experience managing multiple projects and stakeholders in a structured and logical way to ensure you're always delivering the right work at the right time. Why Deliveroo Our mission is to transform the way you shop and eat, bringing the neighbourhood to your door by connecting consumers, restaurants, shops and riders. We are transforming the way the world eats and shops by making access to food and products more convenient and enjoyable. We give people the opportunity to buy what they want, as they want it, when and where they want it. We are a technology-driven company at the forefront of the most rapidly expanding industry in the world. We are still a small team, making a very large impact, looking to answer some of the most interesting questions out there. We move fast, value autonomy and ownership, and we are always looking for new ideas. Workplace & Benefits At Deliveroo we know that people are the heart of the business and we prioritise their welfare. Benefits differ by country, but we offer many benefits in areas including healthcare, well-being, parental leave, pensions, and generous annual leave allowances, including time off to support a charitable cause of your choice. Benefits are country-specific, please ask your recruiter for more information. Diversity At Deliveroo, we believe a great workplace is one that represents the world we live in and how beautifully diverse it can be. That means we have no judgement when it comes to any one of the things that make you who you are - your gender, race, sexuality, religion or a secret aversion to coriander. All you need is a passion for (most) food and a desire to be part of one of the fastest-growing businesses in a rapidly growing industry. We are committed to diversity, equity and inclusion in all aspects of our hiring process. We recognise that some candidates may require adjustments to apply for a position or fairly participate in the interview process. If you require any adjustments, please don't hesitate to let us know. We will make every effort to provide the necessary adjustments to ensure you have an equitable opportunity to succeed.

Senior Finance and Strategy Manager, Care Job ID: R18337 Finance London - The River Building HQ Permanent Ready to apply? Get started with your online application Not quite your dream role? Sign up to get notified when the right vacancy comes along. This is a critical leadership role within the Finance & Strategy team, directly partnering with the Care organization at Deliveroo. The Senior Manager will be responsible for providing financial leadership, strategic insights, and robust financial control over all aspects of the Care function, including customer and partner refunds, customer service operations, and key customer performance metrics and associated costs. This role requires a highly analytical and commercially astute individual with excellent communication and stakeholder management skills, capable of influencing decision-making and driving operational efficiencies within a fast-paced and dynamic environment. Key Responsibilities: Lead the development of annual budgets, forecasts, and long-range plans for all Care-related costs and metrics. Develop and maintain detailed financial models to track and analyze key performance indicators (KPIs) related to customer satisfaction, service efficiency, and cost optimization. Provide insightful variance analysis against budget and forecast, identifying key drivers and recommending actionable solutions. Partner with Care leadership to understand operational initiatives and translate them into financial implications. Business Partnering & Stakeholder Management: Act as the primary finance business partner for the Care leadership team, building strong relationships and providing proactive financial support and guidance. Collaborate closely with teams across Service Excellence, Marketplace Support, Product, Technology, Procurement and Data Science to understand their impact on Care costs and performance. Present financial performance, insights, and recommendations to senior management, including the Finance & Strategy Director and Care leadership. Influence decision-making through clear and data-driven financial analysis. Oversee the financial control environment for Care-related expenditures, ensuring accuracy, compliance, and efficiency in processes such as refund processing and vendor management. Develop and implement robust reporting frameworks to track key Care metrics and financial performance. Identify and mitigate financial risks within the Care function. Work with the Financial Reporting and Operations teams to ensure accurate and timely month-end close processes for Care-related accounts. Strategic Initiatives & Projects: Provide financial support and analysis for strategic initiatives and projects within the Care organization, including evaluating the financial viability and potential ROI. Identify opportunities for cost optimization and efficiency improvements within Care operations. Contribute to the development and implementation of new tools and technologies to enhance Care performance and financial visibility. Support the Finance & Strategy Director on ad-hoc projects and analysis as required. Collaborate with the F&S Manager for Delivery Operations to prioritize tasks and provide clear direction to the shared junior finance resource involved in supporting the financial activities of the Care team. Foster a high-performing and collaborative team environment. Provide coaching, mentorship, and guidance to team members. Qualifications & Experience: Qualified Accountant (ACA, ACCA, CIMA or equivalent) with a strong academic record. Significant post-qualification experience (7+ years) in a finance role, with demonstrable experience in financial planning & analysis, business partnering, and financial control. Proven experience working closely with operational teams, ideally within a customer-centric environment. Strong analytical and problem-solving skills with the ability to interpret complex data and translate it into actionable insights. Excellent financial modelling skills (e.g., Excel or G-sheets will be advantageous). Exceptional communication and presentation skills, with the ability to effectively convey financial information to both finance and non-finance audiences. Strong stakeholder management and influencing skills, with the ability to build credible relationships at all levels. Experience with ERP systems (e.g. Oracle), Forecasting (e.g. Pigment) and BI tools (e.g. Looker) is highly desirable. Experience in a high-growth, fast-paced environment is a significant advantage. Understanding of customer service operations and key performance metrics is beneficial. Personal Attributes: Highly motivated and results-oriented with a proactive approach. Strong commercial acumen and business understanding. Ability to work independently and as part of a team. Excellent attention to detail and a commitment to accuracy. Adaptable and resilient in a dynamic environment. A passion for Deliveroo's mission and the food delivery industry. Why Deliveroo Our mission is to transform the way you shop and eat, bringing the neighbourhood to your door by connecting consumers, restaurants, shops and riders. We are transforming the way the world eats and shops by making access to food and products more convenient and enjoyable. We give people the opportunity to buy what they want, as they want it, when and where they want it. We are a technology-driven company at the forefront of the most rapidly expanding industry in the world. We are still a small team, making a very large impact, looking to answer some of the most interesting questions out there. We move fast, value autonomy and ownership, and we are always looking for new ideas. At Deliveroo we know that people are the heart of the business and we prioritise their welfare. Benefits differ by country, but we offer many benefits in areas including healthcare, well-being, parental leave, pensions, and generous annual leave allowances, including time off to support a charitable cause of your choice. Benefits are country-specific, please ask your recruiter for more information. Diversity At Deliveroo, we believe a great workplace is one that represents the world we live in and how beautifully diverse it can be. That means we have no judgement when it comes to any one of the things that make you who you are - your gender, race, sexuality, religion or a secret aversion to coriander. All you need is a passion for (most) food and a desire to be part of one of the fastest-growing businesses in a rapidly growing industry. We are committed to diversity, equity and inclusion in all aspects of our hiring process. We recognise that some candidates may require adjustments to apply for a position or fairly participate in the interview process. If you require any adjustments, please don't hesitate to let us know. We will make every effort to provide the necessary adjustments to ensure you have an equitable opportunity to succeed. A competitive and comprehensive compensation and benefits package 1 Compensation We aim to pay every employee competitively for the role they are performing in their respective location Depending on role and location, some employees may be eligible for an annual cash bonus, sign-on bonus or relocation support Up to 5% matched pension contributions 2 Equity Some roles may be eligible for share awards, giving them ownership in Deliveroo and a share in our success 3 Food Free Deliveroo Plus: free delivery and access to special offers Team lunches from the best local restaurants 4 Time away 25 days annual leave plus bank holidays, increasing with length of time spent working at Deliveroo One day of paid leave per year to volunteer with a registered charity 5 Funded single cover healthcare on our core plan, with the option to add family members at own cost On-site gym (HQ), discounted external gym membership Access to wellbeing apps such as LesMills+, Strava, Headspace, Yogaia via GymPass Discounted dental insurance and a range of other flexible benefits, such as critical illness cover, partner life cover, travel insurance, health assessments Life assurance 6 Work Life Maternity, paternity and maternity and shared parental leave, eligible from day one of employment Excellent kit to enable working from home and a parent-friendly working culture Access to free mortgage advice Cycle to Work Scheme or Season Ticket Loans, depending how you wish to travel Excellent learning and development opportunities and access to RooLearn, our learning platform, packed with high-quality training and content Regular Employee Resource Group (ERG) led social events - examples include dinners, dance lessons and in-office yoga sessions

Get started with your online application Not quite your dream role? Sign up to get notified when the right vacancy comes along. Store Manager HM - Chris Ashe Location - Bristol Deliveroo Deliveroo's mission is to transform the way you shop and eat, bringing the neighbourhood to your door by connecting consumers, restaurants, shops and riders. We continue to operate in a competitive marketplace but have achieved so much over the past years, including significant growth in our New Verticals business, which includes site operations across our delivery only sites - Editions and HOP. We continue to innovate and challenge ourselves on what we should deliver next to achieve our mission. We are investing and building out teams to help us launch new innovative products. It's an exciting time to join and while we have made great progress, we are just getting started! Editions Deliveroo Editions were the world's first delivery only kitchens, and we are still the market leaders in helping our restaurant partners succeed. We entered this space in 2017?and operate across various markets and have since perfected the art of getting customers their deliveries in the fastest and most pleasant way possible. These super kitchens provide restaurant owners with an end-to-end solution for fulfilling customer orders with the highest possible standards - outperforming their brick & mortar KPI's! This is the reason why many of the industry's leading brands (such as Dishoom, Wingstop, Five Guys, and Pickl) have chosen Editions to help them grow their brands and develop new ones! As such, Editions is a delivery-only kitchen network that brings exclusive restaurant brands into high demand areas. Site Operations Great people help to drive our business forward and we are always looking for more to join our sites. If you don't have the exact experience, that's okay, we'd still love to hear from you. Does this sound tasty to you? Take a look at our Site Managerrole and apply below to join the Roo family. The Role The role of the Site Manager is to drive the highest performance possible within their respective site. This includes maximising customer satisfaction, optimising productivity and achieving site personnel costs, maintaining strong stock accuracy, tightly controlling inventory and minimising all wastage.The Site Manager must also create a positive and cooperative working environment for all colleagues, develop and train team members to the highest standard, and ensure at all times that their operation remains safe, legal and compliant. What You'll be Doing Own the day to day operations in your site. Lead through your respective team working closely with your site team and the multi-site manager to achieve all company objectives and goals. This will require an ability to effectively prioritise tasks and activities on shift whilst retaining the ability to get stuck in. Lead in accordance with the Deliveroo values and ensure your team follows suit. Develop, train and motivate all employees to achieve ambitious targets Demonstrate operational excellence by meeting KPI targets for your respective site constantly seeking to improve. Supervise compliance to company standard operating procedures (SOPs) through robust supervision, impactful coaching and inspirational leadership. Execute cost control and adherence to budgets. As the Site Manager you will have direct control of Opex spending, Maintenance and will influence on utilities and labour spending Keep all relevant trackers, logs and sheets up to date with operational and financial data. Drive strong standards within your site, adhering to space management principles in addition to delivering a clean, tidy, organised site environment. Be responsible for ensuring compliance with all Health & Safety and Due Diligence measures in place for daily operations. Ensure all product recalls and withdrawals are actioned as per company guidelines (eg. Ancillaries). Ensure Food Safety regulations are being followed on site. Work closely with your site team and multi-site manager to train the team on new food safety requirements, holding partners accountable for compliance. Supervise accurate timekeeping within your sites ensuring team members appropriately record their shifts, take breaks as per policy and adhere to working time directive requirements. Ensuring appropriate staffing at site to maintain daily operations. Carry out regular Health & Safety checks, including completion of requisite internal audits to monitor compliance to standards. Participate in relevant meetings ensuing contribution and clear communication where appropriate. Monitor customer feedback seeking opportunities to improve the customer experience. Own the relationships with your restaurant partner kitchen teams, holding weekly and monthly meetings with the chef in charge to discuss performance and strengthen relationships.Maintain good relations to uphold Deliveroo's positive reputation with all external parties, e.g.neighbours, landlords, contractors. Liaise with your various counterparts across the business to improve overall operational performance. Participate in projects, initiatives and activities to improve the operating model and achieve company objectives. Requirements Minimum of 1-2 years of junior management food & beverage experience. Ideally in the restaurant industry Be adaptable and embrace change as it presents itself. Our business is still evolving and new exciting opportunities continue to surface. Standing still is not an option at Deliveroo or in site operations. You will be empowered to play a unique part in defining how your role is best achieved. Autonomy and adaptability are key ingredients to be successful. A good understanding and track record in influencing KPI performance Possess a commercial acumen with an ability to identify opportunities to grow Order Volume & Gross Merchandise Value (GMV) Demonstrates the ability to think on their feet and solve problems in a fast-paced environment Great knowledge of food safety and health and safety compliance requirements Previous experience in leading a team of several direct reports Can demonstrate excellent communication skills, both verbally and written Organised individual with strong attention to detail Tech-savvy and comfortable working with numbers (experience with Looker preferred) 'Can do, never give up' attitude and the desire to grow and succeed with one of the world's fastest growing food-tech companies Right to work in the relevant country Able to comply to company working expectations (e.g. weekend working) Workplace & Diversity At Deliveroo we know that people are the heart of the business and we prioritise their welfare. We offer a wide range of competitive benefits in areas including health, family, finance, community, convenience, growth and relocation.We believe a great workplace is one that represents the world we live in and how beautifully diverse it can be. That means we have no judgement when it comes to any one of the things that make you who you are - your gender, race, sexuality, religion or a secret aversion to coriander. All you need is a passion for (most) food and a desire to be part of one of the fastest growing startups in an incredibly exciting space. A competitive and comprehensive compensation and benefits package 1 Compensation We aim to pay every employee competitively for the role they are performing in their respective location Depending on role and location, some employees may be eligible for an annual cash bonus, sign-on bonus or relocation support Up to 5% matched pension contributions 2 Equity Some roles may be eligible for share awards, giving them ownership in Deliveroo and a share in our success 3 Food Free Deliveroo Plus: free delivery and access to special offers Team lunches from the best local restaurants 4 Time away 25 days annual leave plus bank holidays, increasing with length of time spent working at Deliveroo One day of paid leave per year to volunteer with a registered charity 5 Funded single cover healthcare on our core plan, with the option to add family members at own cost On-site gym (HQ), discounted external gym membership Access to wellbeing apps such as LesMills+, Strava, Headspace, Yogaia via GymPass Discounted dental insurance and a range of other flexible benefits, such as critical illness cover, partner life cover, travel insurance, health assessments Life assurance 6 Work Life Maternity, paternity and maternity and shared parental leave, eligible from day one of employment Excellent kit to enable working from home and a parent-friendly working culture Access to free mortgage advice Cycle to Work Scheme or Season Ticket Loans, depending how you wish to travel Excellent learning and development opportunities and access to RooLearn, our learning platform, packed with high-quality training and content Regular Employee Resource Group (ERG) led social events - examples include dinners, dance lessons and in-office yoga sessions

Get started with your online application Not quite your dream role? Sign up to get notified when the right vacancy comes along. Why Deliveroo? We're building the definitive online food company, transforming the way the world eats by making hyper-local food more convenient and accessible. We obsess about building the future of food, whilst using our network as a force for good. We're at the forefront of an industry, powered by our market-leading technology and unrivalled network to bring incredible convenience and selection to our customers. Working at Deliveroo is the perfect environment to build a definitive career, motivated by impact. Firstly, the impact that working here will have on your development, allowing you to grow faster than you might elsewhere; secondly, the impact that you can have on Deliveroo, leaving your mark as we scale; and finally, being part of something bigger, through the impact that we make together in our marketplace and communities. What you'll do? As a Software Engineer at Deliveroo, your individual work contributes to achieving goals across your team. You will work with your team and may lead projects, while also contributing outside of your direct remit. You will report to managers and group leads and deliver results collaboratively. Technical Execution: You will improve code structure, influence architecture, review code produced by your team, and aim to simplify maintenance and operations of production systems. You will build relationships with other engineering teams, identify collaboration opportunities, own larger pieces of work, assist with design and technical decisions, and influence the team roadmap. Additionally, you will participate in hiring and support the growth of colleagues. We value experience in some of the following areas, though we do not require all: Writing readable, well-designed, and well-tested software 3+ years of experience in Android application development at scale Kotlin and/or Java proficiency Experience in scaling Android architecture 3+ years using Android development tools like Android Studio Working in cross-functional teams Knowledge of Android SDK and AndroidX Interest in Kotlin development Workplace & Diversity At Deliveroo, people are our heart. We offer benefits across health, family, finance, community, growth, and relocation. We value diversity and inclusivity, welcoming all backgrounds and identities. All you need is a passion for food and a desire to be part of a fast-growing startup. A competitive benefits package includes: Competitive pay based on role and location, with potential bonuses and relocation support Up to 5% matched pension contributions Equity options for some roles Free Deliveroo Plus, team lunches Annual leave plus bank holidays, and volunteer days Healthcare options, gym memberships, wellbeing apps, and other flexible benefits Work-life benefits including parental leave, home working kit, mortgage advice, travel schemes, and learning opportunities

Finance & Strategy Director, Rider Care & Operations Job ID: R18816 Finance London - The River Building HQ Permanent Ready to apply? Get started with your online application Not quite your dream role? Sign up to get notified when the right vacancy comes along. The Finance and Strategy team's core mission is to help Deliveroo make more engaging decisions. We aim to build long-term company value, and we achieve this by setting company strategy, facilitating world-class execution, understanding and sharing the drivers of our business, delivering accurate financial results, all while managing risks and keeping an eye out for opportunities. Finally, it's important that we foster and evolve a team culture to help each team member to grow. What you'll do: You'll lead Deliveroo's Finance & Strategy team. You'll help manage important projects across the Ops and Care area. You'll also work with in-country leadership and across the other sides of the marketplace with Restaurant and Riders. This role is based in our London HQ Offices and reports to the VP of Finance and Strategy and FP&A. Main activities: Partner with the senior leadership to help set the strategic direction and activities centrally and across markets Responsibility to manage budgets, forecasts, reporting and supporting projects and resource allocation Ensure linkage to central functions in execution of country programs, deployment of new products/capabilities and agreement on company-wide missions Lead your team to discover, analyse, and interpret trends or patterns in complex data sets Recruit top finance talent and train team members into a world class finance and strategy organisation Develop and implement world class finance processes and P&L discipline across the organisation What we are looking for: 10+ years experience with increasing levels of responsibility through finance, FP&A and business strategy functions Continuously strive to strike the right balance between people, process, and technology to drive efficiency and innovation You are flexible and pragmatic with a strong bias for action and little ego Lead decision-making in high-pace environments Core financial skills and technical finance skills; ability to provide guidance to the business to increase its investments and make sound financial decisions helping accelerate profitability An understanding of working in a global, matrix organisation Successful track record operating, partnering with and influencing exec-level partners Excel at solving unstructured problems Bachelor's Degree in Finance/ Accounting/ Economics or equivalent Additional preferences: Knowledge of the restaurant industry or in any customer-obsessed business Experience with subscription-based business models or products Why Deliveroo Our mission is to transform the way you shop and eat, bringing the neighbourhood to your door by connecting consumers, restaurants, shops and riders. We are transforming the way the world eats and shops by making access to food and products more convenient and enjoyable. We give people the opportunity to buy what they want, as they want it, when and where they want it. We are a technology-driven company at the forefront of the most rapidly expanding industry in the world. We are still a small team, making a very large impact, looking to answer some of the most interesting questions out there. We move fast, value autonomy and ownership, and we are always looking for new ideas. At Deliveroo we know that people are the heart of the business and we prioritise their welfare. Benefits differ by country, but we offer many benefits in areas including healthcare, well-being, parental leave, pensions, and generous annual leave allowances, including time off to support a charitable cause of your choice. Benefits are country-specific, please ask your recruiter for more information. Diversity At Deliveroo, we believe a great workplace is one that represents the world we live in and how beautifully diverse it can be. That means we have no judgement when it comes to any one of the things that make you who you are - your gender, race, sexuality, religion or a secret aversion to coriander. All you need is a passion for (most) food and a desire to be part of one of the fastest-growing businesses in a rapidly growing industry. We are committed to diversity, equity and inclusion in all aspects of our hiring process. We recognise that some candidates may require adjustments to apply for a position or fairly participate in the interview process. If you require any adjustments, please don't hesitate to let us know. We will make every effort to provide the necessary adjustments to ensure you have an equitable opportunity to succeed. A competitive and comprehensive compensation and benefits package 1 Compensation We aim to pay every employee competitively for the role they are performing in their respective location Depending on role and location, some employees may be eligible for an annual cash bonus, sign-on bonus or relocation support Up to 5% matched pension contributions 2 Equity Some roles may be eligible for share awards, giving them ownership in Deliveroo and a share in our success 3 Food Free Deliveroo Plus: free delivery and access to special offers Team lunches from the best local restaurants 4 Time away 25 days annual leave plus bank holidays, increasing with length of time spent working at Deliveroo One day of paid leave per year to volunteer with a registered charity 5 Funded single cover healthcare on our core plan, with the option to add family members at own cost On-site gym (HQ), discounted external gym membership Access to wellbeing apps such as LesMills+, Strava, Headspace, Yogaia via GymPass Discounted dental insurance and a range of other flexible benefits, such as critical illness cover, partner life cover, travel insurance, health assessments Life assurance 6 Work Life Maternity, paternity and maternity and shared parental leave, eligible from day one of employment Excellent kit to enable working from home and a parent-friendly working culture Access to free mortgage advice Cycle to Work Scheme or Season Ticket Loans, depending how you wish to travel Excellent learning and development opportunities and access to RooLearn, our learning platform, packed with high-quality training and content Regular Employee Resource Group (ERG) led social events - examples include dinners, dance lessons and in-office yoga sessions

Get started with your online application Not quite your dream role? Sign up to get notified when the right vacancy comes along. About Deliveroo Deliveroo is on a mission to transform the way people eat. With a focus on innovation, sustainability, and customer-centricity, we connect millions of people to the best local restaurants and grocery options through our platform. We're growing rapidly, and the Director of FP&A will play a pivotal role in steering this growth strategically and efficiently. Role Overview The Director of FP&A will lead Deliveroo's global financial planning, budgeting, and strategic analysis efforts. This role demands a highly analytical, results-driven leader who can deliver actionable insights to drive profitability, operational efficiency, and strategic decision-making across the organization. You will work closely with the executive team and business leaders to ensure Deliveroo's financial health and strategic initiatives align with our ambitious goals. This is a contract role for an initial 9 month period. Key Responsibilities Strategic Financial Planning: Lead the development of Deliveroo's annual budget, long-range financial plan, and rolling forecasts. Partner with senior leadership to translate strategic initiatives into financial outcomes, ensuring alignment with company goals. Financial Analysis & Insights: Provide robust, data-driven insights into business performance, identifying risks, opportunities, and improvement areas. Own key financial models to assess business scenarios and support critical decision-making. Build and mentor a high-performing FP&A team, fostering a culture of collaboration, innovation, and accountability. Promote cross-functional collaboration to enhance the accuracy and relevance of financial data. Operational Excellence: Develop and implement best-in-class processes for budgeting, forecasting, and financial reporting. Ensure timely and accurate reporting of key financial metrics to stakeholders, including the executive team and board of directors. Stakeholder Management: Act as a trusted advisor to the CFO, CEO, and other key executives. Partner with business unit leaders to ensure financial discipline and optimal resource allocation. Support investor relations efforts by contributing to earnings reports and financial communications. Drive adoption of advanced analytics and financial technologies to enhance decision-making. Continuously optimize systems and tools to improve efficiency and accuracy. Qualifications & Experience Education: Bachelor's degree in Finance, Accounting, Economics, or a related field; MBA or CFA designation preferred. Experience: 10+ years of progressive experience in FP&A, with at least 5 years in a leadership role. Experience working in a public company environment Core Competencies Strategic Mindset: Ability to think long-term while managing short-term financial priorities. Leadership: Exceptional ability to inspire and lead teams in a fast-paced, dynamic environment. Problem-Solving: A hands-on approach to addressing complex business challenges with data-driven solutions. Communication: Strong executive presence with excellent presentation and storytelling skills. Collaboration: Proven ability to work cross-functionally and influence stakeholders at all levels. What We Offer Competitive salary and performance-based incentives. Opportunity to drive financial strategy in a high-growth, innovative company. Inclusive and diverse work environment. Professional development opportunities and access to industry-leading tools and resources. Generous benefits package, including health insurance, pension plans, and flexible working arrangements. Join Us: If you're passionate about shaping the future of on-demand delivery and thrive in a data-driven, dynamic environment, we'd love to hear from you! Apply now to be part of Deliveroo's exciting journey. Why Deliveroo? Our mission is to transform the way you shop and eat, bringing the neighbourhood to your door by connecting consumers, restaurants, shops and riders. We are transforming the way the world eats and shops by making access to food and products more convenient and enjoyable. We give people the opportunity to buy what they want, as they want it, when and where they want it. We are a technology-driven company at the forefront of the most rapidly expanding industry in the world. We are still a small team, making a very large impact, looking to answer some of the most interesting questions out there. We move fast, value autonomy and ownership, and we are always looking for new ideas. At Deliveroo we know that people are the heart of the business and we prioritise their welfare. Benefits differ by country, but we offer many benefits in areas including healthcare, well-being, parental leave, pensions, and generous annual leave allowances, including time off to support a charitable cause of your choice. Benefits are country-specific, please ask your recruiter for more information. Diversity At Deliveroo, we believe a great workplace is one that represents the world we live in and how beautifully diverse it can be. That means we have no judgement when it comes to any one of the things that make you who you are - your gender, race, sexuality, religion or a secret aversion to coriander. All you need is a passion for (most) food and a desire to be part of one of the fastest-growing businesses in a rapidly growing industry. We are committed to diversity, equity and inclusion in all aspects of our hiring process. We recognise that some candidates may require adjustments to apply for a position or fairly participate in the interview process. If you require any adjustments, please don't hesitate to let us know. We will make every effort to provide the necessary adjustments to ensure you have an equitable opportunity to succeed. A competitive and comprehensive compensation and benefits package 1 Compensation We aim to pay every employee competitively for the role they are performing in their respective location Depending on role and location, some employees may be eligible for an annual cash bonus, sign-on bonus or relocation support Up to 5% matched pension contributions 2 Equity Some roles may be eligible for share awards, giving them ownership in Deliveroo and a share in our success 3 Food Free Deliveroo Plus: free delivery and access to special offers Team lunches from the best local restaurants 4 Time away 25 days annual leave plus bank holidays, increasing with length of time spent working at Deliveroo One day of paid leave per year to volunteer with a registered charity 5 Funded single cover healthcare on our core plan, with the option to add family members at own cost On-site gym (HQ), discounted external gym membership Access to wellbeing apps such as LesMills+, Strava, Headspace, Yogaia via GymPass Discounted dental insurance and a range of other flexible benefits, such as critical illness cover, partner life cover, travel insurance, health assessments Life assurance 6 Work Life Maternity, paternity and maternity and shared parental leave, eligible from day one of employment Excellent kit to enable working from home and a parent-friendly working culture Access to free mortgage advice Cycle to Work Scheme or Season Ticket Loans, depending how you wish to travel Excellent learning and development opportunities and access to RooLearn, our learning platform, packed with high-quality training and content Regular Employee Resource Group (ERG) led social events - examples include dinners, dance lessons and in-office yoga sessions

Location: London, UK - Hybrid (3 days from the office) Why Deliveroo? We're building the definitive online food company, transforming the way the world eats by making hyper-local food more convenient and accessible. We obsess about building the future of food, whilst using our network as a force for good. We're at the forefront of an industry, powered by our market-leading technology and unrivalled network to bring incredible convenience and selection to our customers. Working at Deliveroo is the perfect environment to build a definitive career, motivated by impact. Firstly, the impact that working here will have on your development, allowing you to grow faster than you might elsewhere; secondly, the impact that you can have on Deliveroo, leaving your mark as we scale; and finally, being part of something bigger, through the impact that we make together in our marketplace and communities. What you'll do? As a Staff Software Engineer at Deliveroo, your individual work contributes to achieving group-level goals and metrics. Occasionally you will lead work outside of the direct remit of your team benefitting other teams. You will report to managers and groups leads and together deliver the results. Expectations: Technical Execution: You will be considered an expert in at least one relevant technical area, sought out for reviews and advice by multiple teams and colleagues. Your work will also include forecasting and managing project timelines and risks, and setting a sustainable and incremental team pace. It means that you will define the technical solutions for important business problems and understand the context in which large company decisions are made. Collaboration & Leadership: A part of the Staff Engineer's scope is aligning non-adjacent teams and disciplines to resolve unstructured and ambiguous challenges. This extends to coaching other folks across all levels and supporting up-and-coming leaders in the team. You will lead the technical direction of their team, and influence the strategic direction and build non-adjacent team relationships. Staff Engineers are calibrated to lead all types of engineering interviews, to help guide the understanding of the Deliveroo bar for all lower levels which often requires contribution in other recruiting areas outside of interviewing. We want to emphasise that we don't expect you to meet all of the below but would love you to have experience in some of these areas. Pride in readable, well-designed, well-tested software Experience writing web-based applications in any language, and an interest in learning (Go, Ruby/Rails, Python, Scala, or Rust) Familiarity and practical experience with relational databases (PostgreSQL, MySQL) Familiarity and practical experience with web architecture at scale (20krpm and above) Familiarity and practical experience with "NoSQL" data backends and key-value stores (Redis, DynamoDB, ElasticSearch, Memcache) Familiarity and practical experiencesolving logistical problems with software Workplace & Diversity At Deliveroo we know that people are the heart of the business and we prioritise their welfare. We offer multiple great benefits in areas including health, family, finance, community, convenience, growth and relocation. We believe a great workplace is one that represents the world we live in and how beautifully diverse it can be. That means we have no judgement when it comes to any one of the things that make you who you are - your gender, race, sexuality, religion or a secret aversion to coriander. All you need is a passion for (most) food and a desire to be part of one of the fastest-growing startups in an exciting space.

Join us in shaping the future of food and retail delivery at Deliveroo, where impact, innovation, and growth drive everything we do. Our innovative legal professionals don't just solve problems-we partner with the business to find creative solutions, think holistically, and help drive Deliveroo's mission forward while protecting our company and stakeholders. You will join us as an Insurance and Claims Counsel in our Insurance team based in London. You will play a critical role in helping the business to defend and manage contentious issues arising across its 10 markets while supporting the day-to-day management of Deliveroo's global insurance programmes. The role will report to the Head of Ethics, Compliance & Insurance and be overseen on a day-to-day basis by the Director of Corporate Insurance. You will also work closely with other senior stakeholders across Legal, Security, Enterprise Tech, Property, Care and Operations, as well as with Deliveroo's brokers, insurers, external counsel and rider insurance consultants. You will be responsible for providing pragmatic, risk-based advice to protect the business while enabling it to pursue its commercial objectives in a responsible and compliant manner. We are also seeking an individual with a passion for using data to spot emerging risks, insights and trends that we can leverage to prevent future claims arising. This role is a unique insurance opportunity to work in an exciting global business. This role is based out of our London office; you will need to be on-site 3 days a week. What will you be doing? Claims management Lead the defence and internal management of claims and other contentious matters with the support of others in the Legal team and business. Assist with the management and notification of claims, potential claims, complaints and incidents. Maintain and update the schedule of notifications/potential notifications to ensure that matters are proactively tracked and reviewed with our insurers, and any trends/wider risk management issues can be identified and escalated. Attend (internal and external) claims catch-ups (ensuring appropriate agendas are agreed in advance), document discussions and follow up on agreed actions as appropriate. Renewal and programme management Assist with the collation (and verification) of data for the purposes of the placement, management and renewal of our insurance programmes (including working with the Property team to maintain our schedule of Deliveroo property). Assist with the preparation of market presentation slides and other materials-including liaising with a range of stakeholders to address any follow-up or supplementary questions from our brokers and/or insurers. Help manage any mid-term changes and policy endorsements, and arrange cover for any new risks, projects, events and locations. Help to arrange and document discussions with insurers and brokers. Review and check policy documentation, and maintain a comprehensive and complete insurance data and document archive. Propose and update internal documentation and guidance to reflect renewal outcomes. Stakeholder engagement and support Assist with insurance-related queries arising from business initiatives, commercial contract reviews and partner negotiations, and new projects. Provide general insurance support within Legal and to the wider business. Work to ensure that insurance is and continues to be embedded within incident response, business continuity and risk management policies and procedures. Work with and track actions with/the progress of our insurance brokers. Other activities Undertake research (e.g., into market conditions, local insurance requirements, applicable case law, etc). Work on ad hoc projects that arise from time to time. Provide administrative support, including checking and arranging payment of invoices. What do you need to bring to the table? Excellent academics (minimum 2:1 degree or equivalent). At least 4 years of experience in a law firm or insurance industry setting (prior litigation and claims-particularly personal injury-experience is desirable). Strong risk and insurance knowledge, with the ability to provide practical, supportive, solution-oriented advice and to translate 'insurance' jargon into the commercial language of the business. A strong attention to detail while being able to see 'the bigger picture'. An ability to effectively gather and analyse relevant data and information, identify any irregularities and challenge it where necessary, and present information in a clear, concise and logical manner. Experience working in fast-paced environments, enabling you to react quickly and make decisions with a sense of humor. Be a confident communicator-you are as happy describing risks to an Exec team member as you are to a grad in the Marketing team, and you adapt your style to suit. Strong planning and organisational skills with a proven track record of working to deadlines, managing multiple workstreams concurrently with limited supervision and taking ownership of your matters. You're a self-starter who takes the initiative. Be a proven team player and a developing leader. Even our most junior team members are given the opportunity to hone their leadership skills. Have a growth mindset-in a business like ours, you're always learning. About Deliveroo Our mission is to transform the way you shop and eat, bringing the neighbourhood to your door by connecting consumers, restaurants, shops and riders. We are transforming the way the world eats and shops by making access to food and products more convenient and enjoyable. We give people the opportunity to buy what they want, as they want it, when and where they want it. We are a technology-driven company at the forefront of the most rapidly expanding industry in the world. We are still a small team, making a very large impact, looking to answer some of the most interesting questions out there. We move fast, value autonomy and ownership, and we are always looking for new ideas. Workplace & Benefits At Deliveroo we know that people are the heart of the business and we prioritise their welfare. Benefits differ by country, but we offer many benefits in areas including healthcare, well-being, parental leave, pensions, and generous annual leave allowances, including time off to support a charitable cause of your choice. Benefits are country-specific, please ask your recruiter for more information. Diversity At Deliveroo, we believe a great workplace is one that represents the world we live in and how beautifully diverse it can be. That means we have no judgement when it comes to any one of the things that make you who you are - your gender, race, sexuality, religion or a secret aversion to coriander. All you need is a passion for (most) food and a desire to be part of one of the fastest-growing businesses in a rapidly growing industry. We are committed to diversity, equity and inclusion in all aspects of our hiring process. We recognise that some candidates may require adjustments to apply for a position or fairly participate in the interview process. If you require any adjustments, please don't hesitate to let us know. We will make every effort to provide the necessary adjustments to ensure you have an equitable opportunity to succeed.

Join us in shaping the future of food and retail delivery at Deliveroo, where impact, innovation, and growth drive everything we do. Our innovative legal professionals don't just solve problems-we partner with the business to find creative solutions, think holistically, and help drive Deliveroo's mission forward while protecting our company and stakeholders. You will join us as an Insurance and Claims Manager in our Insurance team based in London. You will play a critical role in helping the business to defend and manage contentious issues arising across its 10 markets while supporting the day-to-day management of Deliveroo's global insurance programmes. The role will report to the Head of Ethics, Compliance & Insurance and be overseen on a day-to-day basis by the Director of Corporate Insurance. You will also work closely with other senior stakeholders across Legal, Security, Enterprise Tech, Property, Care and Operations, as well as with Deliveroo's brokers, insurers, external counsel and rider insurance consultants. You will be responsible for providing pragmatic, risk-based advice to protect the business while enabling it to pursue its commercial objectives in a responsible and compliant manner. We are also seeking an individual with a passion for using data to spot emerging risks, insights and trends that we can leverage to prevent future claims arising. This role is a unique insurance opportunity to work in an exciting global business. This role is based out of our London office; you will need to be on-site 3 days a week. What will you be doing? Claims management Lead the defence and internal management of claims and other contentious matters with the support of others in the Legal team and business. Assist with the management and notification of claims, potential claims, complaints and incidents. Maintain and update the schedule of notifications/potential notifications to ensure that matters are proactively tracked and reviewed with our insurers, and any trends/wider risk management issues can be identified and escalated. Attend (internal and external) claims catch-ups (ensuring appropriate agendas are agreed in advance), document discussions and follow up on agreed actions as appropriate. Renewal and programme management Assist with the collation (and verification) of data for the purposes of the placement, management and renewal of our insurance programmes (including working with the Property team to maintain our schedule of Deliveroo property). Assist with the preparation of market presentation slides and other materials-including liaising with a range of stakeholders to address any follow-up or supplementary questions from our brokers and/or insurers. Help manage any mid-term changes and policy endorsements, and arrange cover for any new risks, projects, events and locations. Help to arrange and document discussions with insurers and brokers. Review and check policy documentation, and maintain a comprehensive and complete insurance data and document archive. Propose and update internal documentation and guidance to reflect renewal outcomes. Stakeholder engagement and support Assist with insurance-related queries arising from business initiatives, commercial contract reviews and partner negotiations, and new projects. Provide general insurance support within Legal and to the wider business. Work to ensure that insurance is and continues to be embedded within incident response, business continuity and risk management policies and procedures. Work with and track actions with/the progress of our insurance brokers. Other activities Undertake research (e.g., into market conditions, local insurance requirements, applicable case law, etc). Work on ad hoc projects that arise from time to time. Provide administrative support, including checking and arranging payment of invoices. What do you need to bring to the table? Excellent academics (minimum 2:1 degree or equivalent). At least 4 years of experience in a law firm or insurance industry setting (prior litigation and claims-particularly personal injury-experience is desirable). Strong risk and insurance knowledge, with the ability to provide practical, supportive, solution-oriented advice and to translate 'insurance' jargon into the commercial language of the business. A strong attention to detail while being able to see 'the bigger picture'. An ability to effectively gather and analyse relevant data and information, identify any irregularities and challenge it where necessary, and present information in a clear, concise and logical manner. Experience working in fast-paced environments, enabling you to react quickly and make decisions with a sense of humor. Be a confident communicator-you are as happy describing risks to an Exec team member as you are to a grad in the Marketing team, and you adapt your style to suit. Strong planning and organisational skills with a proven track record of working to deadlines, managing multiple workstreams concurrently with limited supervision and taking ownership of your matters. You're a self-starter who takes the initiative. Be a proven team player and a developing leader. Even our most junior team members are given the opportunity to hone their leadership skills. Have a growth mindset-in a business like ours, you're always learning. About Deliveroo Our mission is to transform the way you shop and eat, bringing the neighbourhood to your door by connecting consumers, restaurants, shops and riders. We are transforming the way the world eats and shops by making access to food and products more convenient and enjoyable. We give people the opportunity to buy what they want, as they want it, when and where they want it. We are a technology-driven company at the forefront of the most rapidly expanding industry in the world. We are still a small team, making a very large impact, looking to answer some of the most interesting questions out there. We move fast, value autonomy and ownership, and we are always looking for new ideas. Workplace & Benefits At Deliveroo we know that people are the heart of the business and we prioritise their welfare. Benefits differ by country, but we offer many benefits in areas including healthcare, well-being, parental leave, pensions, and generous annual leave allowances, including time off to support a charitable cause of your choice. Benefits are country-specific, please ask your recruiter for more information. Diversity At Deliveroo, we believe a great workplace is one that represents the world we live in and how beautifully diverse it can be. That means we have no judgement when it comes to any one of the things that make you who you are - your gender, race, sexuality, religion or a secret aversion to coriander. All you need is a passion for (most) food and a desire to be part of one of the fastest-growing businesses in a rapidly growing industry. We are committed to diversity, equity and inclusion in all aspects of our hiring process. We recognise that some candidates may require adjustments to apply for a position or fairly participate in the interview process. If you require any adjustments, please don't hesitate to let us know. We will make every effort to provide the necessary adjustments to ensure you have an equitable opportunity to succeed.

Get started with your online application. The Data & Science Org At Deliveroo, we have an outstanding data science organisation, with a mission to enable the highest quality human and machine decision-making. We work throughout the company - in product, business and platform teams - using analysis, experimentation, causal inference and machine learning techniques. We are uniquely placed to use data to help make better decisions and improve data literacy across Deliveroo. Data Scientists at Deliveroo report into our data science management team, and we have a highly active data science community, with guest lecturers, study groups, mentorship programmes, a robust technical review process, and plenty of opportunities to learn new things. Data Scientists can equally progress as technical leads (individual contributors) and as people managers. As a data scientist at Deliveroo, your main goal is to maximise business impact within one of many business areas. You will help answer questions like: Which markets/cities should we enter next? How can we incentivise good rider behaviour? What is the impact of exclusive deals we have with restaurants? How do we optimise our compensation policy to keep our customers happy and ordering with Deliveroo? What are the trade-offs we face when choosing between growth and profitability? How should we decide between them? How much should our pricing vary by distance and by market? What is the optimum selection and variety of restaurants in a particular area? How do we adapt our consumer app to better suit grocery shoppers? The work you will do will have a direct, measurable impact on the bottom line of the company. Requirements: 6+ years experience in Data Science (or similar) roles. Great communication skills - in person, in writing, in code; to technical and non-technical audiences. A problem solver with a deep analytical mindset. Ability to think creatively and insightfully about business problems. A critical thinker with very strong attention to detail. Proficiency with analytical tools like R/Python and familiarity with SQL. A pragmatic, flexible approach, where you most care about achieving impact. Excellent people skills - you'll be meeting with stakeholders to translate business needs into data science problems. At Deliveroo, these are just some of the tough problems we are solving - and there is no challenge that cannot be yours. The scope for growth and personal impact is enormous. Why Deliveroo Our mission is to transform the way you shop and eat, bringing the neighbourhood to your door by connecting consumers, restaurants, shops and riders. We are transforming the way the world eats and shops by making access to food and products more convenient and enjoyable. We give people the opportunity to buy what they want, as they want it, when and where they want it. We are a technology-driven company at the forefront of the most rapidly expanding industry in the world. We are still a small team, making a very large impact, looking to answer some of the most interesting questions out there. We move fast, value autonomy and ownership, and we are always looking for new ideas. At Deliveroo, we know that people are the heart of the business and we prioritise their welfare. Benefits differ by country, but we offer many benefits in areas including healthcare, well-being, parental leave, pensions, and generous annual leave allowances, including time off to support a charitable cause of your choice. Benefits are country-specific; please ask your recruiter for more information. Diversity At Deliveroo, we believe a great workplace is one that represents the world we live in and how beautifully diverse it can be. That means we have no judgement when it comes to any one of the things that make you who you are - your gender, race, sexuality, religion or a secret aversion to coriander. All you need is a passion for (most) food and a desire to be part of one of the fastest-growing businesses in a rapidly growing industry. We are committed to diversity, equity and inclusion in all aspects of our hiring process. We recognise that some candidates may require adjustments to apply for a position or fairly participate in the interview process. If you require any adjustments, please don't hesitate to let us know. We will make every effort to provide the necessary adjustments to ensure you have an equitable opportunity to succeed. Compensation We aim to pay every employee competitively for the role they are performing in their respective location. Depending on role and location, some employees may be eligible for an annual cash bonus, sign-on bonus or relocation support. Up to 5% matched pension contributions. Equity Some roles may be eligible for share awards, giving them ownership in Deliveroo and a share in our success. Food Free Deliveroo Plus: free delivery and access to special offers. Team lunches from the best local restaurants. Time away 25 days annual leave plus bank holidays, increasing with length of time spent working at Deliveroo. One day of paid leave per year to volunteer with a registered charity. We offer a competitive and comprehensive compensation and benefits package.

Get started with your online application Not quite your dream role? Sign up to get notified when the right vacancy comes along. Site Manager HM - Chris Ashe Location - Bristol Deliveroo Deliveroo's mission is to transform the way you shop and eat, bringing the neighbourhood to your door by connecting consumers, restaurants, shops and riders. We continue to operate in a competitive marketplace but have achieved so much over the past years, including significant growth in our New Verticals business, which includes site operations across our delivery only sites - Editions and HOP. We continue to innovate and challenge ourselves on what we should deliver next to achieve our mission. We are investing and building out teams to help us launch new innovative products. It's an exciting time to join and while we have made great progress, we are just getting started! Editions Deliveroo Editions were the world's first delivery only kitchens, and we are still the market leaders in helping our restaurant partners succeed. We entered this space in 2017 and operate across various markets and have since perfected the art of getting customers their deliveries in the fastest and most pleasant way possible. These super kitchens provide restaurant owners with an end-to-end solution for fulfilling customer orders with the highest possible standards - outperforming their brick & mortar KPI's! This is the reason why many of the industry's leading brands (such as Dishoom, Wingstop, Five Guys, and Pickl) have chosen Editions to help them grow their brands and develop new ones! As such, Editions is a delivery-only kitchen network that brings exclusive restaurant brands into high demand areas. The Role The role of the Site Manager is to drive the highest performance possible within their respective site. This includes maximising customer satisfaction, optimising productivity and achieving site personnel costs, maintaining strong stock accuracy, tightly controlling inventory and minimising all wastage. The Site Manager must also create a positive and cooperative working environment for all colleagues, develop and train team members to the highest standard, and ensure at all times that their operation remains safe, legal and compliant. What You'll be Doing Own the day to day operations in your site. Lead through your respective team working closely with your site team and the multi-site manager to achieve all company objectives and goals. Lead in accordance with the Deliveroo values and ensure your team follows suit. Develop, train and motivate all employees to achieve ambitious targets. Demonstrate operational excellence by meeting KPI targets for your respective site constantly seeking to improve. Supervise compliance to company standard operating procedures (SOPs) through robust supervision, impactful coaching and inspirational leadership. Execute cost control and adherence to budgets. Keep all relevant trackers, logs and sheets up to date with operational and financial data. Drive strong standards within your site, adhering to space management principles in addition to delivering a clean, tidy, organised site environment. Be responsible for ensuring compliance with all Health & Safety and Due Diligence measures in place for daily operations. Ensure Food Safety regulations are being followed on site. Supervise accurate timekeeping within your sites ensuring team members appropriately record their shifts. Ensure appropriate staffing at site to maintain daily operations. Carry out regular Health & Safety checks, including completion of requisite internal audits to monitor compliance to standards. Participate in relevant meetings ensuring contribution and clear communication where appropriate. Monitor customer feedback seeking opportunities to improve the customer experience. Own the relationships with your restaurant partner kitchen teams. Liaise with your various counterparts across the business to improve overall operational performance. Participate in projects, initiatives and activities to improve the operating model and achieve company objectives. Requirements Minimum of 1-2 years of junior management food & beverage experience. Be adaptable and embrace change as it presents itself. A good understanding and track record in influencing KPI performance. Possess a commercial acumen with an ability to identify opportunities to grow Order Volume & Gross Merchandise Value (GMV). Demonstrates the ability to think on their feet and solve problems in a fast-paced environment. Great knowledge of food safety and health and safety compliance requirements. Previous experience in leading a team of several direct reports. Can demonstrate excellent communication skills, both verbally and written. Organised individual with strong attention to detail. Tech-savvy and comfortable working with numbers. 'Can do, never give up' attitude and the desire to grow and succeed with one of the world's fastest growing food-tech companies. Right to work in the relevant country. Able to comply to company working expectations. Workplace & Diversity At Deliveroo we know that people are the heart of the business and we prioritise their welfare. We offer a wide range of competitive benefits in areas including health, family, finance, community, convenience, growth and relocation. We believe a great workplace is one that represents the world we live in and how beautifully diverse it can be. Please click here to view our candidate privacy policy. A competitive and comprehensive compensation and benefits package.

Procurement Manager - Operational Goods & Services Finance London, UK (HQ) Permanent Why Deliveroo? Our mission is to transform the way you shop and eat, bringing the neighbourhood to your door by connecting consumers, restaurants, shops and riders. We are a technology-driven company at the forefront of the most rapidly expanding industry in the world. The Role Procurement's role is to support Deliveroo in delivering increased profit and growth through a well-managed and sustainable supplier base. Reporting to the Head of Category, the Procurement Manager will be part of a fast-growing tech startup. You'll be joining a team responsible for circa £650m of spend and tasked with an Exec sponsored 'Cost Out' initiative in 2025/26. What you'll do Develop and Execute Procurement Strategies : Create and implement procurement strategies that deliver value, cost savings, and operational efficiencies. Supplier Management and Negotiation : Manage key supplier relationships, including negotiating contracts to secure the best terms. Risk Management : Conduct supplier risk assessments and manage third-party risk. Strategic Sourcing : Lead strategic sourcing initiatives, including competitive bidding and supplier selection. Supplier Performance Monitoring : Establish and monitor supplier KPIs and SLAs. Cross-Functional Collaboration : Engage with internal stakeholders to ensure procurement activities support wider business objectives. Contract Lifecycle Management : Lead contract negotiations and ensure contract compliance. Drive ESG and Sustainability Initiatives : Support Deliveroo's ESG goals by identifying sustainable procurement opportunities. Process Optimisation : Identify opportunities to improve procurement processes. Data Analysis and Reporting : Analyse spend data and prepare regular reports. What You'll Bring 5+ years of experience in procurement , with a proven track record of managing end-to-end procurement processes. Strong negotiation and supplier management skills . Proactive, outcome-driven approach . Risk management expertise . Cross-functional collaboration . Experience with procurement technologies . Data-driven decision-making . Commercial acumen . Knowledge of ESG and sustainability practices . Preferred Qualifications MCIPS qualification or working towards it Experience in a fast-paced, high-growth environment Experience in managing multiple spend categories Benefits & Diversity At Deliveroo we know that people are the heart of the business and we prioritise their welfare. We offer multiple great benefits in areas including health, family, finance, community, convenience, growth, time away and relocation. We believe a great workplace is one that represents the world we live in and how beautifully diverse it can be. Compensation Competitive pay for the role Annual cash bonus, sign-on bonus or relocation support Up to 5% matched pension contributions Equity Some roles may be eligible for share awards Food Free Deliveroo Plus: free delivery and access to special offers Team lunches from local restaurants Time away 25 days annual leave plus bank holidays One day of paid leave per year to volunteer Work Life Maternity, paternity and shared parental leave Excellent kit to enable working from home Access to free mortgage advice Cycle to Work Scheme or Season Ticket Loans Learning and development opportunities

Get started with your online application. About the team The Finance and Strategy team's core mission is to help Deliveroo make great decisions. We aim to build long-term company value by setting company strategy, facilitating world-class execution, understanding and sharing the drivers of our business, delivering accurate financial results, managing risks, and identifying opportunities. We foster and evolve a team culture to let each team member grow. About the role This role will report to the UK & Ireland Finance Director. The candidate will business partner with the VP for the Commercial function, providing thought leadership on pricing strategy and support for contract negotiations. This role is perfect for someone who enjoys influencing non-finance stakeholders while owning traditional finance roles across controllership, reporting, and planning. The role is based in London, with at least 3 days a week to be worked from the office. What you'll be doing Line manager responsibility - performance management, development, and coaching. Supporting the commercial team on contract negotiations, gaining a firm understanding of our standard and non-standard terms and their implications for Deliveroo's P&L. Developing, standardising, and scaling contract negotiation tools and governance forums. Developing, standardising, and scaling new pricing strategies and frameworks across markets to drive best practice and standardisation. Owning collation and tracking of contractual terms and working with Engineering to systemise this process. Owning rebate payment tracking, accruals process, and payment governance. Planning, forecasting & reporting for Commercial P&L lines. Partnering across Finance teams to land company-wide finance & business initiatives. Requirements ACA / ACCA or equivalent qualified with at least 6 years of post-qualified experience. Relevant industry or startup experience. Experience using big data for decision making & problem solving. Comfortable pulling together spreadsheet-based financial models. Experience influencing stakeholders at senior levels, including non-finance. Why Deliveroo Our mission is to transform the way you shop and eat, bringing the neighbourhood to your door by connecting consumers, restaurants, shops, and riders. We are transforming the way the world eats and shops by making access to food and products more convenient and enjoyable. We are a technology-driven company at the forefront of the most rapidly expanding industry in the world. We value autonomy and ownership and are always looking for new ideas. At Deliveroo, we know that people are the heart of the business and we prioritise their welfare. Benefits differ by country, but we offer many in areas including healthcare, well-being, parental leave, pensions, and generous annual leave allowances. Diversity At Deliveroo, we believe a great workplace is one that represents the world we live in. We are committed to diversity, equity, and inclusion in all aspects of our hiring process. If you require any adjustments to apply for a position or participate in the interview process, please let us know.

Join us in shaping the future of food and retail delivery at Deliveroo, where impact, innovation, and growth drive everything we do. Our Communications & Policy team crafts compelling stories, builds meaningful relationships with stakeholders, and navigates complex regulatory landscapes to support our marketplace of consumers, riders, shops, and restaurant partners. As Head of EU Policy & Public Affairs, you will report to the Group Director for Policy & Sustainability and lead Deliveroo's EU policy work, as well as engagement with EU and international institutions-helping shape the direction of regulation in a way that supports our riders, merchant partners, consumers, and communities. You will work with stakeholders across the company, ensuring our company positions are heard and understood, while also bringing the views of EU institutions into Deliveroo so we can proactively shape our operating environment. What You'll Be Doing: Manage our response to EU and ILO legislative and regulatory developments by collaborating with different teams and functions across Deliveroo's EU markets to drive the right outcomes. Work with public affairs colleagues, particularly in EU markets, to support our public affairs objectives. Develop proactive engagement strategies for Deliveroo to build its reputation among political and external stakeholders. Lead Deliveroo's engagement with trade associations and allied groups to support public affairs objectives. What We're Looking For: Direct experience and knowledge of the EU policymaking process, including having worked within or with EU institutions. Strong connections across EU institutions. Experience turning political developments into practical advice for businesses. Experience managing a wide range of senior internal and external stakeholders. Skill in simplifying complex policy issues into clear, understandable content for both written and oral communications. Ability to drive outcomes, especially where there is little clarity initially on what needs to be done. Experience in public policy related to the future of work, e-commerce, and digital. Location: This role is based in our London office, with a requirement to be onsite three days a week. There will be an expectation of regular travel to Brussels for face-to-face meetings, which will count towards fulfilling this onsite requirement. About Deliveroo Our mission is to transform the way you shop and eat, bringing the neighbourhood to your door by connecting consumers, restaurants, shops, and riders. We are transforming the way the world eats and shops by making access to food and products more convenient and enjoyable. We give people the opportunity to buy what they want, as they want it, when and where they want it. We are a technology-driven company at the forefront of the most rapidly expanding industry in the world. We are still a small team, making a very large impact, looking to answer some of the most interesting questions out there. We move fast, value autonomy and ownership, and we are always looking for new ideas. Workplace & Benefits At Deliveroo we know that people are the heart of the business and we prioritise their welfare. Benefits differ by country, but we offer many benefits in areas including healthcare, well-being, parental leave, pensions, and generous annual leave allowances, including time off to support a charitable cause of your choice. Benefits are country-specific, please ask your recruiter for more information. Diversity At Deliveroo, we believe a great workplace is one that represents the world we live in and how beautifully diverse it can be. That means we have no judgement when it comes to any one of the things that make you who you are - your gender, race, sexuality, religion or a secret aversion to coriander. All you need is a passion for (most) food and a desire to be part of one of the fastest-growing businesses in a rapidly growing industry. We are committed to diversity, equity and inclusion in all aspects of our hiring process. We recognise that some candidates may require adjustments to apply for a position or fairly participate in the interview process. If you require any adjustments, please don't hesitate to let us know. We will make every effort to provide the necessary adjustments to ensure you have an equitable opportunity to succeed.

Get started with your online application. The Data & Science Org At Deliveroo, we have a world-class data and science organisation with a mission to enable the highest quality human and machine decision-making. We work throughout the company - in product, business and platform teams to answer some of the most interesting questions out there. For example, how can we connect restaurants, riders and customers most efficiently in order to deliver food as quickly as possible? How do data and technology help restaurants to grow as consumer habits change? How can we predict what someone wants to order for dinner long before the idea has even crossed their mind? These are just some of the tough problems we are solving at Deliveroo. There is no challenge that cannot be yours; the scope for growth and personal impact is enormous. Data Scientists and Machine Learning Engineers at Deliveroo belong to an expert, thoughtful, and active community with guest lecturers, a robust technical review process, a career progression framework, and plenty of opportunities to learn new things. The Role As an Operational Research Scientist, you will play a crucial role in developing, implementing, and maintaining cutting-edge products that leverage optimization techniques. Your responsibilities will involve engineering sophisticated operational research algorithms, as well as refining and updating existing systems. In this team, you will develop the algorithmic and machine-learning systems that power Deliveroo's delivery network. You will work in a cross-functional team alongside engineers, data scientists and product managers to develop systems that make automated decisions at massive scale. The team has independence and works on some of the most interesting problems at the intersection of riders, consumers, and restaurants. We evaluate the performance of all our decision-making machines through our world-class experimentation platform. You will report into a ML/OR Manager. This is a hybrid role that will be based in London. You will: Optimise our delivery network by making rider assignment decisions; predicting how long a leg of the delivery journey will take; or mitigating real-time delays. Enhance our simulation capabilities to more accurately predict the effects of algorithmic changes on our delivery network. Optimise consumer and rider fees. Also, you will work alongside people who work on: The consumer experience by showing the most relevant restaurants and dishes. Detecting fraud and abuse from consumers, riders, and restaurants. Assisting restaurants in optimising their presence on Deliveroo, for example by recommending that they improve their menus or photography, or add a popular dish. Creating an ML platform to improve our ML and optimisation capabilities. Requirements: You are someone who knows the fundamentals of operational research and when they should be applied through a relevant PhD or work experience. Proven experience in developing and applying optimization models, algorithms, and metaheuristic techniques in a logistics or supply chain context. You can translate fuzzy logistics and delivery problems or objectives into a well-thought-out algorithmic solution. You get satisfaction from seeing your algorithms shipped and driving measurable impact to the business. Strong programming skills in one of the languages such as Python, Rust, C, C++, or Java, with a focus on algorithm design rather than software engineering. Experience in combinatorial optimisation problems. A bias to simplicity, where you care most about achieving impact. Nice to haves: Experience in solving Vehicle Routing Problems (VRP) and/or building large scale delivery network simulations. Experience in discrete event simulations. Experience in any of the following areas: algorithms and data structures, parallel and distributed computing, high-performance computing. Why Deliveroo Our mission is to transform the way you shop and eat, bringing the neighbourhood to your door by connecting consumers, restaurants, shops and riders. We are transforming the way the world eats and shops by making access to food and products more convenient and enjoyable. We are a technology-driven company at the forefront of the most rapidly expanding industry in the world. We are still a small team, making a very large impact, looking to answer some of the most interesting questions out there. We move fast, value autonomy and ownership, and we are always looking for new ideas. At Deliveroo we know that people are the heart of the business and we prioritise their welfare. Benefits differ by country, but we offer many benefits in areas including healthcare, well-being, parental leave, pensions, and generous annual leave allowances, including time off to support a charitable cause of your choice. Benefits are country-specific, please ask your recruiter for more information. Diversity At Deliveroo, we believe a great workplace is one that represents the world we live in and how beautifully diverse it can be. That means we have no judgement when it comes to any one of the things that make you who you are - your gender, race, sexuality, religion or a secret aversion to coriander. All you need is a passion for (most) food and a desire to be part of one of the fastest-growing businesses in a rapidly growing industry. We are committed to diversity, equity and inclusion in all aspects of our hiring process. We recognise that some candidates may require adjustments to apply for a position or fairly participate in the interview process. If you require any adjustments, please don't hesitate to let us know. We will make every effort to provide the necessary adjustments to ensure you have an equitable opportunity to succeed.