Trust Payments

21 job(s) at Trust Payments

Trust Payments City, London
May 30, 2025
Full time
Trust Payments has an exciting opportunity for a Senior Account Manager Gaming and Payments to join their team. Location: London, UK (Hybrid), EC3V 3DG Salary: Competitive + Benefits Job Type: Full Time Permanent About Us: Trust Payments is an MFSA-regulated in Malta; and an FCA-regulated company in the UK. We provide a range of payments and commerce solutions, with market-leading technology and data insights. We offer innovative payment methods and cutting-edge technologies, with a truly global presence. Our global offices cater to the most demanding business sectors, including gaming, retail, travel, hospitality, forex, and financial services. We have a passionate, collaborative, and diverse culture that recognises that every employee contributes to our business success. Senior Account Manager Gaming and Payments - The Role: As the Senior Account Manager, you will collaborate with a portfolio of the company s top revenue-generating clients within the Gaming sector. You ll play a key role in maintaining and growing revenue across these strategic accounts. The focus is on developing a deep knowledge of your clients business goals and building collaborative strategies that align those goals with the Trust product suite. This is a varied role that values commercial acumen and strong relationship-building skills. Senior Account Manager Gaming and Payments Key Responsibilities: - Serve as the main contact for a portfolio of high-value clients in the gaming sector, supporting both retention and revenue growth - Develop a detailed view of each client s payment approach to drive greater adoption of Trust Payments solutions - Create and implement strategic account plans that reflect client priorities and deliver long-term value - Lead quarterly business reviews, offering performance insights, identifying challenges, and exploring new service opportunities - Work closely with internal teams (Product, Compliance, Risk) to address client needs and support service expansion - Share client insights to support product development and represent Trust Payments at industry and marketing events Senior Account Manager Gaming and Payments You: - 3+ years of Account Management experience within the Payments industry - Experience managing a portfolio of clients in the Gaming sector - Proven ability to grow account value through additional services and drive client relationships - Strong communication skills and the ability to build rapport with stakeholders at all levels - Confident presenting during client meetings and business reviews - Adaptable and resourceful, with a proactive approach to problem-solving - Curious and eager to explore how new technologies can enhance client success - A team player who contributes positively to shared goals Senior Account Manager Gaming and Payments Benefits: Our robust benefits package includes (subject to local office benefits policy): - Be part of a dynamic, market-leading Fintech experiencing rapid growth - Flexible work arrangements tailored to role requirements and business needs - Comprehensive wellness initiatives, including mental health resources assisted by internally qualified mental health first aiders - Extensive leave provisions, encompassing annual, volunteering, and birthday allowances - Progressive family-oriented policies and benefits, including Maternity, Paternity and Adoption Leave - Robust compensation package, including pension scheme, healthcare plans, and life assurance - Regular corporate events fostering team cohesion and company culture - Diverse company culture and global working environment - Continuous professional development and career advancement opportunities Trust Payments is an Equal Opportunities Employer We re a growing business committed to building an inclusive workplace where everyone can thrive. We value individuality and believe diverse perspectives drive innovation. That s why we encourage authenticity and welcome different views, recognising that one size doesn t fit all. We offer equal employment opportunities to all, regardless of race, religion, gender, age, sexual orientation, disability, or any other protected characteristic. If you need any adjustments to support your application, please get in touch. Application Process: Ready to revolutionise fintech If you're excited about this opportunity, we'd love to hear from you! To submit your application for this Senior Account Manager Gaming and Payments opportunity, please click 'Apply now.
Trust Payments City, Leeds
Mar 18, 2025
Full time
Join our dynamic team at Trust Payments as a Senior Partner Account Manager and help drive our growth and success - apply today! Location: Leeds Salary: Competitive Job Type: Full Time, Permanent About Us: Trust Payments is an MFSA-regulated in Malta; and an FCA-regulated company in the UK. We provide a range of payments and commerce solutions, with market-leading technology and data insights. We offer innovative payment methods and cutting-edge technologies, with a truly global presence. Our global offices cater to the most demanding business sectors, including retail, travel, hospitality, forex, and financial services. Driving value for our clients and demonstrating genuine care for their success, is a core value of ours. We also believe in striving to build a better, more sustainable tomorrow and believe in conducting our business ethically, driving social and environmental change. We have a passionate, collaborative, and diverse culture that recognises that every employee contributes to our business success. Senior Partner Account Manager The Role: The Senior Partner Account Manager will be pivotal in Trust Payments' growth by managing and building relationships with our most valuable merchant partners. This role will serve as the dedicated point of contact for assigned partners, fostering trust and driving profitability. You ll work closely with the Head of Partnerships to shape the success of our Partnerships Team, which is critical to our continued growth. Success in this role requires a strategic mindset, excellent relationship-building skills, and the ability to influence key stakeholders. Senior Partner Account Manager Key Responsibilities: - Manage and build key partner relationships to ensure long-term success and retention, with a target of 98% quarterly merchant retention - Drive revenue growth by identifying new business opportunities, exceeding annual revenue targets, and pursuing upselling opportunities with existing partners - Collaborate with the Head of Partnerships to define and align success criteria, key performance indicators, and partner goals - Provide expertise on payment solutions, advising partners on fraud management, processing, and security technologies to assist their business needs - Guide negotiations and manage partner projects, ensuring favourable terms and on-time, on-budget delivery with a focus on partner satisfaction - Continuously improve partner engagement strategies, contribute to the development of best practices, and stay updated on industry trends through participation in events and learning opportunities Senior Partner Account Manager You: - Bachelor s degree in Business Administration, Marketing, Finance, or a related field - 3-5 years of account management experience, preferably in fintech or payments - Proven track record of managing high-value partnerships and driving revenue growth - Expertise in developing and executing strategic partner plans - Strong negotiation skills with complex deal experience - In-depth knowledge of payment processing, fraud management, and payment security - Proficient in CRM systems and data analysis tools - Strong financial metrics understanding and KPI knowledge - Familiarity with project management methodologies - Excellent relationship-building, communication, and presentation skills - Strategic thinking, problem-solving, and leadership abilities - Adaptable and thrives in fast-paced environments - Proven success in meeting/exceeding sales targets and KPIs - Willingness to travel for partner meetings and industry events Senior Partner Account Manager Benefits: - Be part of a dynamic, market-leading Fintech experiencing rapid growth - Flexible work arrangements tailored to role requirements and business needs - Comprehensive wellness initiatives, including mental health resources assisted by internally qualified mental health first aiders - Extensive leave provisions, encompassing annual, volunteering, and birthday allowances - Progressive family-oriented policies and benefits, including Maternity, Paternity and Adoption leave - Robust compensation package, including pension scheme, healthcare plans, and life assurance - Regular corporate events fostering team cohesion and company culture - Diverse company culture and global working environment - Continuous professional development and career advancement opportunities Ready to take the next step in your career Click Apply today to be considered for the Senior Partner Account Manager opportunity and help us shape the future of payments!
Trust Payments City, Leeds
Feb 19, 2025
Full time
Join our dynamic team at Trust Payments as a Senior Partner Account Manager and help drive our growth and success - apply today! Location: Leeds Salary: Competitive Job Type: Full Time, Permanent About Us: Trust Payments is an MFSA-regulated in Malta; and an FCA-regulated company in the UK. We provide a range of payments and commerce solutions, with market-leading technology and data insights. We offer innovative payment methods and cutting-edge technologies, with a truly global presence. Our global offices cater to the most demanding business sectors, including retail, travel, hospitality, forex, and financial services. Driving value for our clients and demonstrating genuine care for their success, is a core value of ours. We also believe in striving to build a better, more sustainable tomorrow and believe in conducting our business ethically, driving social and environmental change. We have a passionate, collaborative, and diverse culture that recognises that every employee contributes to our business success. Senior Partner Account Manager The Role: The Senior Partner Account Manager will be pivotal in Trust Payments' growth by managing and building relationships with our most valuable merchant partners. This role will serve as the dedicated point of contact for assigned partners, fostering trust and driving profitability. You ll work closely with the Head of Partnerships to shape the success of our Partnerships Team, which is critical to our continued growth. Success in this role requires a strategic mindset, excellent relationship-building skills, and the ability to influence key stakeholders. Senior Partner Account Manager Key Responsibilities: - Manage and build key partner relationships to ensure long-term success and retention, with a target of 98% quarterly merchant retention - Drive revenue growth by identifying new business opportunities, exceeding annual revenue targets, and pursuing upselling opportunities with existing partners - Collaborate with the Head of Partnerships to define and align success criteria, key performance indicators, and partner goals - Provide expertise on payment solutions, advising partners on fraud management, processing, and security technologies to assist their business needs - Guide negotiations and manage partner projects, ensuring favourable terms and on-time, on-budget delivery with a focus on partner satisfaction - Continuously improve partner engagement strategies, contribute to the development of best practices, and stay updated on industry trends through participation in events and learning opportunities Senior Partner Account Manager You: - Bachelor s degree in Business Administration, Marketing, Finance, or a related field - 3-5 years of account management experience, preferably in fintech or payments - Proven track record of managing high-value partnerships and driving revenue growth - Expertise in developing and executing strategic partner plans - Strong negotiation skills with complex deal experience - In-depth knowledge of payment processing, fraud management, and payment security - Proficient in CRM systems and data analysis tools - Strong financial metrics understanding and KPI knowledge - Familiarity with project management methodologies - Excellent relationship-building, communication, and presentation skills - Strategic thinking, problem-solving, and leadership abilities - Adaptable and thrives in fast-paced environments - Proven success in meeting/exceeding sales targets and KPIs - Willingness to travel for partner meetings and industry events Senior Partner Account Manager Benefits: - Be part of a dynamic, market-leading Fintech experiencing rapid growth - Flexible work arrangements tailored to role requirements and business needs - Comprehensive wellness initiatives, including mental health resources assisted by internally qualified mental health first aiders - Extensive leave provisions, encompassing annual, volunteering, and birthday allowances - Progressive family-oriented policies and benefits, including Maternity, Paternity and Adoption leave - Robust compensation package, including pension scheme, healthcare plans, and life assurance - Regular corporate events fostering team cohesion and company culture - Diverse company culture and global working environment - Continuous professional development and career advancement opportunities Ready to take the next step in your career Click Apply today to be considered for the Senior Partner Account Manager opportunity and help us shape the future of payments!
Trust Payments
Dec 19, 2022
Full time
Trust Payments have an exciting opportunity for a Senior Data Analyst to join the team. Location: Remote Salary: Competitive + Benefits About Us: Trust Payments is a global unified payment technology group that was formed in 2019 bringing together technology and financial services into an omnichannel solution click apply for full job details
Trust Payments
Dec 14, 2022
Full time
Trust Payments have an exciting opportunity for a Fraud Analyst to join the team. Location: LondonSalary: Competitive + Benefits About Us: Trust Payments is a global unified payment technology group that was formed in 2019 bringing together technology and financial services into an omnichannel solution. The new business model has enabled Trust Payments to establish itself as a leading Fintech Payments group Fraud Analyst - The Role: Support the Fraud Team in performing daily monitoring activities to mitigate fraud risks. Fraud Analyst - Key Responsibilities: - To handle queries relating to prospective and existing merchants, in an array of possible manners, ensuring that a good relationship is constantly maintained with all customers, whilst ensuring the provision of a quality service- Assisting/Substituting peers as considered necessary- Identify and explore new approaches and data sources to support improvements to existing and new fraud strategies- Ability to anticipate problems, opportunities, and the initiative to pursue solutions- Review merchant transactions to flag or identify suspicious activity via our alert system. Flag any transactional pattern that does not fit the expected activity and perform investigation to ensure compliance with card scheme regulations, internal policy and procedure- Responsible for reviewing Fraud and Chargeback levels on a weekly/monthly basis as per card scheme regulations and also internal accepted levels- Interact with banks and customers to validate information and to facilitate any investigations being carried out by external authorities- Identify system improvements to prevent fraudulent activities and ensure confidentiality of all information collected from tools- Creating Procedures and Forms to make work more efficient within the team and when there needs to be communication with other departments- To cover the monitoring function 7/7 (on a rotation basis)- administrator on the various system used with the aim of testing new features, effectiveness of the changes, new releases etc Fraud Analyst - You: - Must be able to work to a high level of accuracy- Be able to work under pressure to meet tight reporting deadlines- Strong self-starter and motivator- Think independently and take action- Meticulous, conscientious and systematic- Detail oriented with good organizational skills- Conscientious, reliable and hardworking and able to work unsupervised- Analytical skills to identify and assess potential security issues- Good communication skills and high standard of written/verbal communication is essential- Good working knowledge of Visa and MasterCard chargeback regulations- Proficiency in Microsoft Office; Word, Excel & PowerPoint Fraud Analyst - Benefits: - Opportunity to be part of a rapidly scaling and market leading Fintech business- Health and Wellbeing ethos including regular wellness sessions, fitness and nutrition and other events as well as supported by internally qualified mental health first aiders- Family friendly enhanced benefits/policies- Pension, Healthcare, Life Assurance- Social events and team building- Celebrations We understand the value that a diverse and inclusive working environment brings to Trust Payments. We celebrate the differences that people can bring through their cultures, backgrounds and perspectives. We are committed to equal employment opportunity regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or any other protected characteristic. During the recruitment process we welcome you to inform us confidentially of any special adjustments required in order to participate fully in our recruitment experience. To submit your CV for this excitingFraud Analyst opportunity, please click 'Apply' now.
Trust Payments Bromley, Kent
Dec 13, 2022
Full time
Trust Payments have an exciting opportunity for an Account portfolio Manager to join the team. Location: London Salary: Competitive + Benefits About Us: Trust Payments is a global unified payment technology group that was formed in 2019 bringing together technology and financial services into an omnichannel solution. The new business model has enabled Trust Payments to establish itself as a leading Fintech Payments group. Account portfolio Manager - The Role: The Account Portfolio Manager will work as part of a team to service a number of Trust Payment merchant accounts. They will play a key role in the growth of the business by improving merchant interactions with the business. The successful candidate will be an excellent communicator and team player with a can-do attitude. This role will serve as a great opportunity to develop a career in Account Management. Account portfolio Manager - Key Responsibilities: - Develop a strong understanding of Trust Payments products and internal processes - Develop a deep understanding of the payments industry - Build relationships with internal teams and stakeholders - Achieve the targets and KPIs set by the business - Maintain and update Salesforce in appropriate manner - Demonstrate a good understanding of merchant accounts and identify a way to grow those accounts - Work with the account management function to support transition of accounts and manage both growing and declining accounts effectively - Ensure a high level of merchant retention - Upsell new products to existing merchant accounts - Provide reprice requests and reviews to accounts periodically Account portfolio Manager - You: - Experience working in an account management and/or customer facing role - Experience working within the payments business industry or similar adjacent sectors - Excellent communication skills both verbal and written - Friendly and informative approach to sales and an ability to build rapport and trust with merchants - Strong attention to detail - Good polite telephone manner - Ability to multi-task and manage own workloads and diary prioritisation - Good attention to detail - Self-motivated - Strong team player Account portfolio Manager - Benefits: - Opportunity to be part of a rapidly scaling and market leading Fintech business - Health and Wellbeing ethos including regular wellness sessions, fitness and nutrition and other events as well as supported by internally qualified mental health first aiders - Family friendly enhanced benefits/policies - Pension, Healthcare, Life Assurance We understand the value that a diverse and inclusive working environment brings to Trust Payments. We celebrate the differences that people can bring through their cultures, backgrounds and perspectives. We are committed to equal employment opportunity regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or any other protected characteristic. During the recruitment process we welcome you to inform us confidentially of any special adjustments required in order to participate fully in our recruitment experience. To submit your CV for this exciting Account portfolio Manager opportunity, please click 'Apply' now!
Trust Payments Bromley, London
Dec 09, 2022
Full time
Trust Payments have an exciting opportunity for an Account portfolio Manager to join the team. Location: London Salary: Competitive + Benefits About Us: Trust Payments is a global unified payment technology group that was formed in 2019 bringing together technology and financial services into an omnichannel solution click apply for full job details
Trust Payments
Dec 09, 2022
Full time
Trust Payments have an exciting opportunity for a Fraud Analyst to join the team. Location: London Salary: Competitive + Benefits About Us: Trust Payments is a global unified payment technology group that was formed in 2019 bringing together technology and financial services into an omnichannel solution click apply for full job details
Trust Payments Bromley, London
Dec 06, 2022
Full time
Trust Payments have an exciting opportunity for a Senior Legal Counsel to join the team. Location: Bromley Salary: Competitive + Benefits About Us: Trust Payments is a global unified payment technology group that was formed in 2019 bringing together technology and financial services into an omnichannel solution click apply for full job details
Trust Payments
Nov 30, 2022
Full time
Trust Payments have an exciting opportunity for a Customer Support Agent to join their team. Location: London Salary: Competitive + Benefits About Us: Trust Payments is a global unified payment technology group that was formed in 2019 bringing together technology and financial services into an omnichannel solution click apply for full job details
Trust Payments Bromley, London
Nov 30, 2022
Full time
Trust Payments have an exciting opportunity for a Customer Support Agent to join their team. Location: Bromley Salary: Competitive + Benefits Job Type: Hybrid About Us: Trust Payments is a global unified payment technology group that was formed in 2019 bringing together technology and financial services into an omnichannel solution click apply for full job details
Trust Payments
Nov 29, 2022
Full time
Trust Payments have an exciting opportunity for a Business Development Manager to join the team. Location: London Salary: Competitive + Benefits About Us: Trust Payments is a global unified payment technology group that was formed in 2019 bringing together technology and financial services into an omnichannel solution click apply for full job details
Trust Payments Bromley, London
Nov 28, 2022
Full time
Trust Payments have an exciting opportunity for a Service Desk Support Officer to join their team. Location: London Salary: Competitive + Benefits About Us: Trust Payments is a global unified payment technology group that was formed in 2019 bringing together technology and financial services into an omnichannel solution click apply for full job details
Trust Payments
Sep 22, 2022
Full time
Trust Payments have an exciting opportunity for a Data Analyst to join their team. Location: London Salary: Competitive + Benefits About Us: Trust Payments is a global unified payment technology group that was formed in 2019 bringing together technology and financial services into an omnichannel solution...... click apply for full job details
Trust Payments Bromley, London
Jul 31, 2022
Full time
Trust Payments have an exciting opportunity for a Web Design Executive to join the team. Location: Bromley Salary: Competitive + Benefits About Us: Trust Payments is a global unified payment technology group that was formed in 2019 bringing together technology and financial services into an omnichannel solution...... click apply for full job details
Trust Payments Bromley, London
Dec 06, 2021
Full time
Trust Payments have an exciting opportunity for a Strategic Partnerships Managerto join the team. Location: Bromley Salary: Competitive + Benefits About Us: Trust Payments is a global unified payment technology group that was formed in 2019 bringing together technology and financial services into an omnichannel solution...... click apply for full job details
Trust Payments
Dec 05, 2021
Full time
Trust Payments have an exciting opportunity for a Solutions Architect Payments to join the team. Location: London Salary: Competitive + Benefits About Us: Trust Payments is a global unified payment technology group that was formed in 2019 bringing together technology and financial services into an omnichannel solution. The new business model has enabled Trust Payments to establish itself as a leading Fintech Payments group. Solutions Architect Payments - The Role: Our Projects and IT division empowers the business to solve its most complex business problems and transforms the organisation through embedding the latest technology. You'll have the amazing opportunity to collaborate alongside a vibrant, experienced team of Analysts, Developers, UX Designers and Architects in the Payments business. Alongside your career development, you will gain exposure to leading Payments technology partners and find out why our users value our insights and experience. Solutions Architect Payments - Key Responsibilities: - Hands-on Technical Architect working closely with the Business and agile development teams to define our Enterprise architecture for Payments and Acquiring - Subject matter expert responsible for vendor assessment - Align Payments Architecture with the wider Enterprise Architecture and Business vision - Understand and review current system architecture - Define the glide path from current state to target architecture - Ensure our open platform architecture remains secure - Drive the highest levels of quality and service - Promote enterprise wide reuse of technology components - Track industry trends and ensure new system designs exploit enabling technologies - Maintain strong working relationships and ensure design patterns and best practices are communicated to and effectively adopted by development teams - Be accountable to ensure all strategic code development adheres to architecture design and guidelines - Communicate and win support from senior stakeholders for business-impacting technology decisions - Collaborate with development, QA, Application support and Infrastructure managers to improve the operational efficiency of the organization - Selection of technology vendors and commercial negotiation Solutions Architect Payments - You: - Deep Architecture expertise in Payments technologies, ideally from a vendor: GUI technologies, Workflow, Analytics and reporting, Reference Data - High performance and low latency/jitter messaging infrastructures - Low Latency Payment Systems Architecture including Software, Bus, Caching and Database technologies - Self starter, highly motivated, outstanding problem solver - Technology evangelist - Experienced at striking the balance between architectural vision and near term delivery - Effective collaboration and influence across organizational boundaries - Strong stakeholder management and negotiation skills - Strong verbal and written communications - Design and architecture of systems and software components - Demonstrated track record architecting systems for quality, availability, supportability, scalability, extensibility and security - Experience in Cloud technologies particularly AWS, HTML5/JS, Docker, Kubernetes, databases, serverless - Information security architecture and secure software development and tooling - Network Architecture - Agile development methodologies and DevOps, CI/CD pipeline and associated tooling, Jira,Python - Excellent organizational and analytical abilities - Strong ability to build and maintain working relationships with the Business and implementation teams Solutions Architect Payments - Education/Experience: - AWS or Azure Certified Solutions Architect - Bachelor's degree in Computer Science or relevant field, or equivalent experience - A minimum of 5 years' experience in a similar role in Payments or Acquiring Experience with the following a plus: - Formal requirements analysis and architecture modelling methodologies and tools - API strategy and delivery - Application of AI/ML in Payments Solutions Architect Payments - Benefits: - Opportunity to be part of a rapidly scaling and market leading Fintech business - Flexible homeworking - Health and Wellbeing ethos - Family friendly enhanced benefits/policies - Pension, Healthcare, Life Assurance To submit your CV for this exciting Solutions Architect Payments opportunity, please click 'Apply' now!
Trust Payments
Dec 04, 2021
Full time
Trust Payments have an exciting opportunity for a Gateway Product Analyst to join the team. Location: London Salary: Competitive + Benefits About Us: Trust Payments is a global unified payment technology group formed in 2019 bringing together technology and financial services into an omnichannel solution. The new business model has enabled Trust Payments to establish itself as a leading Fintech Payments group. Gateway Product Analyst - The Role: The Gateway Technical Interaction Coordinator's responsibilities include working within the eCom Gateway Team to: Review and define business requirements, including: - Shopping cart plugins and other services with interact with the gateway - Define and participate in UAT testing on projects requiring implementation - Set minimal requirements for plugin to be listed - Sign off process: - Marketing, Tech, Product - Ongoing management and support - Training requirements - Regular review to keep plugins up to date and relevant Example - 3ds 2 support, branding - Identify new carts for target verticals (i.e. WPM and/or Capita for universities) - Having our own full shopping cart (i.e. shop in a box, we supply acquiring/Shopping cart/Gateway, simplify for merchants) You will also work closely with the wider Product and Partner team for an aligned strategy Gateway Product Analyst - Key Responsibilities: - Liaise with internal stakeholders to identify and define requirements, scope and objectives - Understand business requirements from Merchants and sales from what is required in a plugin to make it viable - Work with the partners team to eliminate blockers - Assist in the production of ongoing collateral material, competitor analysis, presentations to support the Sales Team - Be the central knowedlege point of shopping cart - Work with Dev and external development resources to build and update current and future plugins - Work with the Partnership and sales team when a new commercial agreement is required or when a new partner is brought on board to evaluate if this can be a listed plugin Gateway Product Analyst - Experience and Qualifications: - Proven work experience in a technical role - An ability to read technical documentation and translate to customer level - Solid organizational skills, including multitasking and time-management - Strong client-facing and teamwork skills - Familiarity with gateways and integration methods - Knowledge of Shopping carts and integrations considered an asset Gateway Product Analyst - Benefits (subject to local office benefit policy): - Opportunity to be part of a rapidly scaling and market leading Fintech business - Health and Wellbeing ethos including regular wellness sessions, fitness and nutrition and other events as well as supported by internally qualified mental health first aiders - Family friendly enhanced benefits/policies - Pension, Healthcare, Life Assurance - Social events and team building - Celebrations To submit your CV for this exciting Gateway Product Analyst opportunity, please click 'Apply' now.
Trust Payments
Nov 30, 2021
Full time
Trust Payments have an exciting opportunity for a Global Head of PMO to join the team. Location: London Salary: Competitive + Benefits About Us: Trust Payments is a global unified payment technology group that was formed in 2019 bringing together technology and financial services into an omnichannel solution. The new business model has enabled Trust Payments to establish itself as a leading Fintech Payments group. Global Head of PMO - The Role: The Global Head of PMO, is responsible for ensuring that Trust Payments Programs and projects are planned, managed, and governed in a consistent, transparent, and disciplined manner. The position requires an experienced program management professional with the right mix of relevant experience and skills, an ability to flex between the strategic and the tactical, outstanding verbal and written communication skills, a high level of energy and flexibility to get things done, and thrive in a fast-paced, team-oriented environment. S(he) will be a program management leader who embodies the One Trust Culture where all departments and functions operate as a single entity with a shared vision and mutual respect and understanding of each other's contributions. In this role, s(he) will manage a team of Program/Project Managers who use a hybrid of agile and waterfall PMO methodologies to deliver transformational, optimization, regulatory/compliance, and customer facing initiatives across the enterprise. S(he) will lead efforts to improve our processes, making our teams highly productive and also champion the adoption of program / project management best practices. As the leader of the PMO, s(he) will foster collaboration across Trust Payments business and technology groups providing sound analysis and change leadership. Building and maintaining strong internal customer relationships is essential as this position will work with business partners, internal staff and third parties on a daily basis to ensure delivery of quality programs/projects in alignment with global initiatives and requirements across the organization. S(he) will be responsible for hiring top talent and keeping the organization highly engaged and motivated delivering exceptional results. The ability to work across functional teams will allow him/her to ensure alignment of priorities and goals, drive results and foster a culture and environment to achieve excellence and innovation. Global Head of PMO - Key Responsibilities: - Provide leadership and oversight to Deputy Heads of PMO and program/project managers - Work with Business Sponsors to develop project roadmaps that align with business objectives / priorities and take into account resource availability - Overall responsibility for planning, executing, tracking, and managing cost, schedule, and scope for all projects in the portfolio - Direct project portfolio activities, conduct reviews, and use strong technical and business acumen to manage risk and address escalated impediments - Enforce consistency and standardize processes across the team and the broader project management organization - Drive improvements in software development practices/processes within teams and across the organization - Responsible for coaching and mentoring of PMO on industry best practices - Manage HR and performance aspects of employees Global Head of PMO - Experience Required: - Experience as a Global Head of PMO, or related role - Bachelor's Degree or Higher - Payments or Financial Services industry experience highly desirable - Excellent Leadership skills and experience - Management skills and experience - Strong organizational skills - Excellent oral and written communication - Proficient MS skills - Demonstrable success of building and leading a team, strong ethical leadership skills, with steadfast resolve and personal integrity - Experience in Acquiring / Payments is highly desirable - Experience of working with strategic business partners at a senior level - PMP Certification is highly desirable Global Head of PMO - Benefits: - Opportunity to be part of a rapidly scaling and market leading Fintech business - Health and Wellbeing ethos including regular wellness sessions, fitness and nutrition and other events as well as supported by internally qualified mental health first aiders - Family friendly enhanced benefits/policies - Pension, Healthcare, Life Assurance - Social events and team building - Celebrations To submit your CV for this exciting Global Head of PMO opportunity, please press 'Apply' now.
Trust Payments
Nov 30, 2021
Full time
Trust Payments have an exciting opportunity for a Project Manager to join the team. Location: London Salary: Competitive + Benefits About Us: Trust Payments is a global unified payment technology group that was formed in 2019 bringing together technology and financial services into an omnichannel solution. The new business model has enabled Trust Payments to establish itself as a leading Fintech Payments group. Project Manager - The Role: Project management responsibilities include the management and completion of projects on time within budget and within scope. Oversee all aspects of projects. Set deadlines, assign responsibilities, and monitor and summarize progress of project. Prepare reports for senior management regarding status of project. The successful candidate will work directly with internal teams, partner organizations, and external clients to ensure deliverables fall within the applicable scope and budget. He or she will coordinate with other departments to ensure all aspects of each project are properly managed and delivered in on time. Project Manager - Key Responsibilities: - Coordinate internal resources and third parties/vendors for the flawless execution of projects - Ensure that all projects are delivered on-time, within scope and within budget - Assist in the definition of project scope and objectives, involving all relevant stakeholders and ensuring technical feasibility - Ensure resource availability and allocation - Develop a detailed project plan to monitor and track progress - Manage changes to the project scope, project schedule and project costs using appropriate verification techniques - Measure project performance using appropriate tools and techniques - Report and escalate to management as needed - Manage the relationship with the client and all stakeholders - Perform risk management to minimize project risks - Establish and maintain relationships with third parties/vendors - Create and maintain comprehensive project documentation - Perform other related duties as assigned - Develop spreadsheets, diagrams and process maps to document needs Project Manager - You: - Proven and referenceable working experience in project management - Relevant hands-on payments industry experience (I.e., Day to day responsibilities include merchant acquiring, payment processing, issuing bank processing, etc...) - Adept at tying project scope to a Business Requirements Document (BRD) then translating the BRD into workstreams, deliverables, milestones, etc... - Excellent written and verbal communication skills - Solid organizational skills including attention to detail and multitasking skills - Strong working knowledge of Microsoft Office - Project Management Professional (PMP) / PRINCE II certification is a plus - Experienced managing projects in Jira is a plus - Experience working within an Agile / Kanban development environment is a plus Project Manager - Benefits: - Opportunity to be part of a rapidly scaling and market leading Fintech business - Health and Wellbeing ethos including regular wellness sessions, fitness and nutrition and other events as well as supported by internally qualified mental health first aiders - Family friendly enhanced benefits/policies - Pension, Healthcare, Life Assurance To submit your CV for this exciting Project Manager opportunity, please press 'Apply' now.