JAC Recruitment

2 job(s) at JAC Recruitment

JAC Recruitment
Apr 21, 2026
Full time
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JAC Recruitment
Apr 21, 2026
Full time
International Fashion Apparel Maker e-Commerce Manager Location: London Salary: 50K GBP Key Responsibilities of an eCommerce Manager Managing Online Sales : At the heart of the role is the responsibility to meet sales targets. This involves developing strategies to increase revenue, analysing sales data, and adjusting tactics as necessary. Website Optimisation : A successful eCommerce Manager continuously refines the website. They conduct A/B testing, track user behaviour, and implement changes that enhance user experience and conversion rates. Customer Engagement : Building relationships with customers is paramount. Managers develop and manage customer service protocols, respond to inquiries, and create loyalty programmes to encourage repeat business. Digital Marketing : They oversee marketing campaigns across various platforms. This includes SEO, email marketing, and social media initiatives aimed at attracting and retaining customers. Inventory Management : Successful eCommerce relies on having the right products available at the right time. Managers coordinate with suppliers and ensure stock levels meet demand without overcommitting resources. Required Skills: Analytical Abilities : An eCommerce Manager must be data-driven. They analyse various metrics to understand customer behaviour and sales performance, allowing for informed decision-making. Marketing Knowledge : Understanding marketing principles is essential. Managers must be familiar with both traditional and digital marketing strategies to effectively promote products and reach target audiences. Technical Skills : Familiarity with web technologies is crucial. A good grasp of eCommerce platforms, CMS tools, and analytics software helps streamline operations and enhance the online shopping experience. Project Management : This role often requires juggling multiple tasks at once. Strong project management skills are necessary for coordinating campaigns, product launches, and site updates without missing deadlines. Communication Skills : Effective communication is key. Whether dealing with team members, suppliers, or customers, clear and concise communication fosters teamwork and builds strong relationships.