Wolviston Management Services

Maintenance Engineer Wolviston Management Services are delighted to be supporting a well-established and forward-thinking manufacturing organisation in the appointment of a Maintenance Engineer to join their engineering team at their facility. This is a day-shift opportunity, ideal for a proactive Maintenance Engineer who enjoys working in a fast-paced production environment and takes pride in delivering high standards of plant reliability, safety and continuous improvement. The Role Reporting directly to the Maintenance Manager, you will play a key role in providing engineering support to the production function, ensuring equipment performance, minimising downtime and supporting planned maintenance activities. You will be responsible for delivering planned, preventative and reactive maintenance, while contributing to fault finding, root cause analysis and ongoing process improvements across site. Key Responsibilities Carry out planned, preventative and corrective maintenance activities in line with site maintenance systems Investigate equipment failures, complete root cause analysis and implement effective corrective actions Support production and quality teams with technical and process-related issues Accurately complete all maintenance documentation and shift records Provide detailed breakdown reporting to support the planned maintenance programme Ensure all work is carried out in full compliance with health, safety and site standards Contribute positively to continuous improvement initiatives across engineering and production About You You will be a time-served Maintenance Engineer with a practical, hands-on approach and a strong commitment to safety and reliability. Essential: Time-served qualification with a minimum of 2 years' experience in a maintenance engineering role Good working knowledge of pneumatic and electrical control systems Experience working with product transfer systems including elevators, drag-chain and auger feed systems Strong fault-finding and troubleshooting capability Well-organised with effective time management skills Able to work independently while collaborating effectively within a team Flexible, adaptable and comfortable working in a fast-paced manufacturing environment Desirable: Previous experience within a production or manufacturing environment Mechanical bias What's on Offer 40-hour working week - Thursday to Sunday or Friday to Monday (4 x 10-hour shifts) Competitive salary, dependent on experience Company pension scheme Life assurance Training and development opportunities Corporate Health Cash Plan and Employee Assistance Programme Medicash Refer-a-Friend scheme

Electrical Crane Technician Location: Teesside Wolviston Management Services are proud to be supporting a leading heavy manufacturing organisation in Teesside in the appointment of an experienced Electrical Crane Technician . This is a key role within a high-hazard, fast-paced industrial environment where reliability, safety and engineering excellence are critical to operational success. You will play a vital part in maintaining and improving overhead crane systems and associated electrical equipment, ensuring plant availability and production continuity. The Role Reporting into the Engineering Supervisor, you will take ownership of electrical maintenance, fault finding and continuous improvement activities across a fleet of overhead cranes and lifting equipment operating within a heavy industrial setting. This is a hands-on position suited to a time-served Electrical Technician who thrives in a challenging manufacturing environment and is confident working at height. Key Responsibilities Deliver reactive and planned maintenance across overhead cranes and lifting systems Diagnose and repair electrical faults on motors, drives, control panels, inverters and PLC systems Conduct inspections, testing and preventative maintenance activities in line with statutory and site requirements Support upgrades, refurbishments and improvement projects to enhance crane reliability Work safely at height, adhering strictly to permit systems and isolation procedures Complete maintenance documentation accurately using CMMS systems (e.g. SAP) Collaborate closely with mechanical teams and production departments to minimise downtime Ensure all work is carried out in compliance with health, safety and environmental standards What We're Looking For Time-served Electrical Apprenticeship (NVQ Level 3 or equivalent) 18th Edition Wiring Regulations (desirable) Proven experience maintaining overhead cranes within heavy industry (steel, ports, manufacturing, process or similar) Strong fault-finding capability across motors, contactors, drives and PLC-controlled systems Experience working with high voltage or industrial power distribution systems Comfortable working at height and in demanding industrial environments A proactive mindset with a strong commitment to safety and continuous improvement What's On Offer Competitive salary (dependent on experience) Shift allowance (if applicable) Overtime opportunities Pension and enhanced benefits package Structured training and long-term career development within a large industrial employer This is an excellent opportunity to join a well-established engineering team within a critical manufacturing operation on Teesside. If you're an Electrical Technician with crane experience looking for your next challenge, we'd welcome a confidential conversation.

Wolviston Management Services are delighted to be supporting our client in the appointment of a Business Development Executive to join their commercial team. This is a proactive, outbound-focused role, playing a key part in driving new trade partnerships and long-term, project-based relationships across the interior design, architectural and property development sectors. This opportunity would suit a motivated sales professional who thrives on building relationships, opening new doors, and adding value through specification-led solutions. The Role As Business Development Executive, you will be responsible for identifying, engaging and developing new trade accounts, supporting clients from initial specification through to project delivery and repeat business. You will act as a trusted partner to designers, architects and developers, ensuring solutions are aligned with design intent, technical requirements and commercial objectives. This role is highly outward-facing and will involve regular outbound activity, relationship development and attendance at relevant industry events. Key Responsibilities Proactively prospect interior designers, architects, specifiers and property developers through outbound calls, email campaigns and industry platforms Build, manage and convert a strong pipeline of trade leads and project opportunities Present product and solution proposals aligned to design requirements, technical specifications and project budgets Onboard new trade accounts, supporting early-stage orders and guiding clients through project workflows Develop long-term relationships to drive repeat business across multiple projects Attend industry, design and architecture events to increase brand presence and network reach Maintain accurate records of activity, pipeline and project data within the CRM system About You To succeed in this role, you will be a confident, organised and commercially driven individual with a genuine interest in design-led or project-based sales environments. You will ideally bring: Proven outbound sales experience, preferably within a specification-led, trade or project-based setting The ability to communicate credibly with designers, architects and developers An understanding of design and specification processes and project lifecycles Strong relationship-building, negotiation and presentation skills A structured, disciplined approach to pipeline management and follow-up Experience using CRM systems Experience & Qualifications Minimum of 3 years' experience in business development, trade sales or project-based account management Previous exposure to interior design, architecture or property development markets is highly desirable Knowledge of design trends, materials, finishes or building products would be advantageous Key Performance Indicators New trade accounts secured Project specifications won Revenue generated from trade accounts Repeat business and pipeline growth Outbound activity levels and conversion rates

Energy Infrastructure Project (Teesside) Contract Minimum 6 Months Outside IR35 Wolviston Management Services Ltd is supporting a major UK energy and infrastructure organisation on a significant Teesside-based project and we are seeking an experienced Quantity Surveyor to join the project for a period of six-month's. This is a commercially critical appointment on a live energy infrastructure programme, requiring disciplined cost control, robust contract administration and strong stakeholder engagement capability. The Role You will provide end-to-end commercial support across the project lifecycle, working closely with project managers, planners and engineering teams to ensure financial governance and contractual compliance. Key responsibilities include: NEC contract administration (likely Options C/D/E) Cost forecasting, reporting and variance analysis Assessment and negotiation of variations and compensation events Management of applications for payment and valuation of works Change control and contingency management Risk identification and mitigation from a commercial perspective Supporting project delivery within defined budget and programme constraints Requirements Proven experience as a Quantity Surveyor within energy, process, infrastructure or industrial projects Strong NEC contract knowledge (essential) Demonstrable experience managing live project commercial risk Ability to operate autonomously within a consultancy-style engagement Strong communication and stakeholder management skills Contract Details Location: Teesside (site-based with some flexibility depending on project phase) Duration: Minimum 6 months Status: Outside IR35 Start: Immediate / short notice preferred This opportunity would suit a commercially astute QS who is comfortable operating at pace within a technically demanding environment.

Electrician & Instrumentation Technician Chemical Manufacturing COMAH ATEX Our client is recruiting an experienced Electrician & Instrumentation Technician to join their established chemical production facility. Key Responsibilities Maintenance and calibration of pressure, level, temperature and flow instrumentation Loop testing and verification of 4 20 mA and HART devices Maintenance of control valves and associated instrumentation LV fault finding on motors, MCCs and control panels Hazardous area inspections (Ex d, Ex e, Ex i) Support of ESD and F&G safety systems Requirements Recognised Electrical Apprenticeship / NVQ Level 3 CompEx EX01 EX04 (essential) Experience within COMAH, chemical, oil & gas, or heavy process industries Strong understanding of ATEX compliance Ability to interpret P&IDs and technical drawings This is a permanent opportunity within a safety-focused and technically advanced facility. Contact me for more information.

Wolviston Management Services are delighted to be supporting a growing, design-led retail business in the appointment of an eCommerce Customer Experience Manager. This is a key, senior-facing role with full ownership of the end-to-end customer journey across all digital and service touchpoints. You'll play a pivotal part in shaping a premium, brand-aligned customer experience while driving measurable improvements in service performance, operational efficiency and customer loyalty. The Role Reporting into the wider Senior Leadership Team, you will take responsibility for enhancing the complete customer lifecycle from first interaction through purchase, delivery, aftercare and repeat engagement. Combining a data-driven mindset with hands-on leadership, you'll identify friction points across the journey and implement scalable improvements that positively impact CSAT, NPS, conversion and retention. You will work closely with eCommerce, Operations, Logistics and external partners to ensure the customer experience reflects the quality, tone and service standards expected of a premium interiors brand. Key Responsibilities Own and continuously improve the end-to-end eCommerce customer journey across web, email, delivery, returns, aftercare and reviews Identify and prioritise customer pain points, including product information gaps, delivery uncertainties, damages and returns complexity Lead and manage day-to-day customer experience performance across all service channels (email, phone, live chat, social and marketplaces where applicable) Set, monitor and improve service SLAs and KPIs, driving response times, resolution quality and overall service excellence Develop robust processes for common interiors challenges, including lead times, backorders, delivery booking and tracking Lead, coach and develop the customer service team (in-house and/or outsourced), fostering a high-performance, customer-first culture Implement quality assurance frameworks, including QA scorecards, coaching, calibration and tone-of-voice standards Support workforce planning and peak trading readiness across seasonal and promotional periods Collaborate with 3PLs, couriers and installation partners to enhance delivery experience and reduce service exceptions Use data, insight and reporting to inform decision-making and continuous improvement initiatives About You To be successful in this role, you will bring: Proven experience in eCommerce customer experience or customer operations management Background within interiors, homeware, furniture, premium retail or a high-consideration product environment (preferred) Strong understanding of fulfilment, delivery and returns processes and their impact on customer experience Demonstrated experience in journey mapping, process design and cross-functional improvement delivery Confidence working with data, reporting tools and performance metrics A proactive, solutions-focused mindset with strong stakeholder management skills Experience leading and developing customer service teams in a fast-paced environment Why Apply? This is an excellent opportunity to join a growing, forward-thinking business where customer experience sits at the heart of the brand proposition. The role offers genuine ownership, influence and the opportunity to make a lasting impact within a premium retail environment.

Wolviston Management Services are delighted to be supporting our client with the recruitment of a Repack Operator to join their Warehouse team on a temporary basis for an initial 6-month period, with potential for a permanent opportunity. This role will be based at the Aycliffe site and will involve repacking powders and solutions, decanting materials from larger containers into smaller units in line with site procedures and safety standards. Working Hours & Shift Pattern Initially days only for approximately two weeks: 08 30 Thereafter moving onto a 24/5 shift pattern, working one shift per week: 06 00 14 00 22 00 Key Responsibilities Operate repacking plant in accordance with standard operating procedures and Company SHE standards. Ensure safe, compliant, and efficient repacking operations that meet quality and volume requirements. Adhere to all Company SHE rules and behaviours to protect yourself and others on site. Identify and resolve operational issues within your level of competence, escalating where necessary. Prepare and decontaminate equipment for maintenance activities. Accurately report defects using the site reporting system. Maintain compliance with all training requirements to support flexibility within the Warehouse team. Support team-based projects, visible factory standards, and incident investigations. Complete accurate and timely shift handovers in line with company standards. What We re Looking For Essential: In-date Counterbalance FLT licence. Previous warehouse experience (chemical or similar environments desirable). Good understanding of manual handling techniques. A proactive, safety-conscious approach to work. Ability to work effectively as part of a team and follow established procedures.