Hales Group

Sales Administrator Location: Lowestoft Duration: Permanent Schedule: Monday Friday 8 00 Salary: DOE We are seeking an enthusiastic, confident, and people-focused Sales Administrator to join our clients team. This is a customer-facing role where you ll often be the first point of contact, so a positive attitude, strong communication skills, and a naturally engaging manner are key. If you enjoy speaking with customers, thrive in a fast-paced environment, and take pride in staying organised, this could be the perfect opportunity for you. Key Responsibilities Managing inbound and outbound calls with professionalism and warmth Following up on enquiries and converting leads into sales Delivering friendly, efficient customer service Preparing quotes, processing orders, and maintaining accurate customer records Providing general administrative support to ensure smooth day-to-day operations Identifying opportunities to upsell or cross-sell where appropriate Requirements Previous sales or customer-facing experience is beneficial Highly organised, dependable, and able to manage multiple tasks at once Proactive with a strong can-do approach Competent with basic computer systems (email, CRM platforms, spreadsheets) Naturally upbeat, confident, and comfortable speaking on the phone Why work through Hales Group? All our Consultants are committed and qualified in what they do and have been operating in Lowestoft for many years. We treat candidates as our customers and try to find the right job solution for you. Hales Group Ltd collects and keeps information from applicants, so that we can monitor our recruitment process, ensure compliance with the Equal Opportunities policy, and when appropriate send you details of future job opportunities. We keep your name and address, and details of your application. If you do not want us to do this please contact your local branch.

Senior Tax Consultant Locations: Wimborne, Dorset Salary: £27,000-£34,000 Full time, Permanent Start date: March-April 2026 A well established and forward thinking accountancy practice is seeking an experienced Senior Tax Consultant to join its growing Personal Tax team. This is an excellent opportunity for someone looking to take ownership of a varied client portfolio and progress within a supportive, people focused environment. The Role You will manage a diverse range of personal tax clients, including individuals, HNWIs, landlords, and sole traders. The position combines compliance and advisory work, with responsibilities including: Preparing Self Assessment Tax Returns Providing tailored advice on CGT, residency, foreign income, buy to let taxation, and more Acting as a key point of contact for clients and HMRC Leading on tax enquiries and handling technical queries What We're Looking For Minimum 2 years' experience in personal tax within practice Strong understanding of UK personal tax compliance Exposure to advisory work (CGT, BTL, EMI, sole traders) Commercial mindset and a client first approach Proficiency with tax software (IRIS preferred) and Microsoft Office Excellent attention to detail and organisational skills Desirable: ATT/CTA study, experience with trusts, mentoring experience. Benefits & Development The firm offers a strong commitment to professional development, including full study support for ATT/CTA and ongoing CPD. Additional benefits include: Flexible working options Private medical insurance & life insurance Additional leave Cycle to work scheme Employee discounts Free/discounted food Company events On site parking Please apply within

Umbrella Payroll Operations Manager Salary: £(phone number removed) Location: Borehamwood We're looking for an experienced Umbrella Payroll Operations Manager to join our marketing leading client in Borehamwood. Ensuring full FCSA and HMRC compliance, and build a scalable, audit ready operating model that supports continued growth. What You'll Do Lead end to end umbrella payroll operations, ensuring accuracy, compliance, and timely delivery. Oversee PAYE, NICs, statutory payments, pensions, holiday pay, and expenses. Act as the senior escalation point for complex payroll and contractor queries. Embed FCSA Codes of Compliance and maintain robust process documentation. Prepare for FCSA audits, HMRC inspections, and internal reviews. Own payroll systems governance, data integrity, and GDPR compliance. Produce MI to evidence compliance and operational performance. Lead, develop, and grow the payroll and operations team. Support strategic planning, risk management, and scalable growth. What You'll Bring Senior experience in umbrella or contractor payroll operations. Strong knowledge of FCSA requirements and HMRC payroll legislation. Background in audit led, regulated environments. Proven leadership of payroll teams and operational controls. Strong systems, process, and governance capability. (Desirable) FCSA audit experience or CIPP qualification. Who You Are Detail driven with a strong compliance mindset. Calm, credible, and authoritative. A trusted leader able to represent the business during audits. Please apply within

Administrator Location: Thetford Salary: £25,500 per annum Contract: Permanent, full time Hours: 8:00am to 4:30pm We're hiring an Administrator to support a busy Estimating team. You don't need estimating experience, just strong admin skills, great attention to detail, and the desire to learn. Duties include: Supporting the estimating team with managing inboxes, updating trackers and maintaining accurate records Preparing and formatting quotations Liaising with suppliers and customers to gather information and resolve queries Raising purchase orders Processing invoices Experience required: Solid administrative experience, ideally from an operational or accounts background Confident with Excel and Word, and happy to learn new systems Highly organised with strong attention to detail able to prioritise and meet deadlines Clear communicator who enjoys working with people Curiosity to develop your skills in estimating What's on offer £25,500 per annum 25 days holiday plus 8 bank holidays Opportunity to develop skills within an estimating role Supportive team, structured onboarding, and on the job training in estimating For more information, please contact Megan at the Thetford office on (phone number removed).

Paralegal Location: Diss, Norfolk Salary: £27,000 per annum Contract: Permanent About the Role We are seeking a motivated Paralegal to join our clients dynamic team in Diss, Norfolk. This role provides essential support to fee earners by managing administrative and legal tasks, including case management, document preparation, trial preparation, legal research, and client communications. Key Responsibilities Work collaboratively within the Paralegal Team to support fee earners in both Fast-Track and Serious Injury Teams. Liaise with clients and third parties, including insurers, solicitors, medical providers, and courts. Arrange medical appointments and chase reports and documentation. Provide regular updates to clients and handle incoming calls. Assist in preparing schedules of loss and arranging e-signatures for documents. Conduct legal research and participate in personal development training. Support onboarding and training of new Paralegals. Ensure compliance with policies and regulations. Prioritise tasks effectively in a fast-paced environment. What We're Looking For A passion for law (formal legal education or experience is not essential). Exceptional telephone manner and communication skills. Strong attention to detail and analytical ability. Ability to manage multiple priorities under pressure. Team player with a collaborative approach. For more information on this vacancy, please contact Megan Reeve at the Diss office.

Housing and Support Delivery Officer Location: Diss, Norfolk Contract: Fixed term contract until 31st March 2027 Salary: £27,207 per annum Hours: 9:00am to 5:00pm, Monday to Friday Driving licence essential We are seeking a dedicated Housing and Support Delivery Officer to join our client's team in Diss, Norfolk. This role is a practical and people focused role where you'll help individuals settle into and maintain secure accommodation. Key Responsibilities: Provide housing management and support in line with rules and best practice Meet personal targets and agreed outcomes Support customers with plans and sessions to help them keep their tenancy and access services Promote Health & Safety and Safeguarding Complete sign ups, visits, checks, and deal with issues quickly Inspect properties, report repairs, and ensure compliance Reduce empty homes and let properties promptly Manage rent and service charges, and address anti-social behaviour Handle legal casework, including court presentations Write clear reports Support the team and take part in the on call rota Person Specification: Experience delivering housing management services within a social housing setting Proven success working with individuals with complex lifestyles Strong understanding of holistic, person-led support Excellent organisational skills and ability to prioritise workload Proficient in Microsoft Office (Word, Excel, Outlook, PowerPoint, Teams) Full UK driving licence and access to own vehicle Able to pass and maintain an Enhanced DBS check Willingness to undertake professional development Benefits: 28 days plus 8 bank holidays, increasing to 30 days plus 8 bank holidays after two years of service. 6% employer pension contribution (only 2% required from you) Health Cash Plan claim back optical, dental, physio and other medical expenses for you and your family Life assurance 3x annual salary Flexible working with a Hub Home Roam approach to support work/life balance For more information on this position, please contact Megan at the Diss office.