The Associate Director of HR Operations is responsible for leading the delivery of key strategic and operational objectives against both the People Services and Trust performance frameworks ensuring the performance against key indicators, are met on a regular and consistent basis. The post holder will provide professional leadership, shaping and determining the direction of the operational functions of HR including Resourcing (permanent and temporary staffing), Employee Relations, Medical staffing, Occupational Health and Wellbeing and the Psychological Support and Counselling Service, across a workforce of c12,000. The role also requires the post holder to engage effectively with service users and be the HR project lead for high profile, Trust-wide projects helping the Trust to achieve our goal of a Great Place to Work. They will ensure that services are responsive, effective and efficient in the delivery of first-class customer service and identify where improvement or transformation is required. They will use Patient First continuous improvement methodology to create sustainable, embedded improvements and they will provide leadership for the introduction of technological solutions and tools, where appropriate. Operating effectively within the governance framework of the Trust the post holder will establish and ensure that effective and appropriate HR policy, practice, and systems, are in place to deliver high quality, consistent and expert HR advice and support. They are responsible for ensuring a proactive partnership approach to both Trust employee relations and working with System Partners PEOPLE OPERATIONS MANAGEMENT With the support of the direct reports to the role, manage the teams which directly influence the employee experience and make up People Operations with a focus on embedding a restorative culture in the context of Just and Learning. Role model the Trust values with the team to provide a clear direction for all staff, with a focus on inclusion, compassion, kindness and professionalism. Drive a culture of improvement, innovation and change through the skills of the team. Provide effective and timely guidance and advice to senior teams on employment terms and conditions, policies and procedures and employment law matters, ensuring a consistent approach Trust wide. Provide expert HR support to investigating officers for serious and complex cases; often at the most senior level and involving medical staff, including coaching to ensure documentation is produced to a high standard. Assess the risks associated with complex and sometimes unique employment situations, particularly in relation to the cost and publicity implications of employment tribunals, exercising sound judgement in advising / recommending an appropriate course of action. Expert panel member for medical and non-medical disciplinary/grievance/other associated panels, providing guidance, support and judgements to analyse, interpret and resolve highly complex and multi-factorial cases where there is no precedent set. Play a lead role in the management of the internal appeals systems within the Trust. Provide support to the designated Care Group or Corporate Directorate in any complex organisational change programmes including TUPE and responsible for managing any settlement conversations, redundancy processes and tribunal proceedings from within the designated Care Group or Corporate Directorate. Develop papers/proposals for workforce matters that require knowledge, oversight or intervention from Trade Union/Staff Side colleagues, and present to the local negotiating committees (Trust Staff Side Partnership Forum and Medical Joint Local Negotiation Committee- JLNC) where necessary.
Jul 06, 2026
Contractor
The Associate Director of HR Operations is responsible for leading the delivery of key strategic and operational objectives against both the People Services and Trust performance frameworks ensuring the performance against key indicators, are met on a regular and consistent basis. The post holder will provide professional leadership, shaping and determining the direction of the operational functions of HR including Resourcing (permanent and temporary staffing), Employee Relations, Medical staffing, Occupational Health and Wellbeing and the Psychological Support and Counselling Service, across a workforce of c12,000. The role also requires the post holder to engage effectively with service users and be the HR project lead for high profile, Trust-wide projects helping the Trust to achieve our goal of a Great Place to Work. They will ensure that services are responsive, effective and efficient in the delivery of first-class customer service and identify where improvement or transformation is required. They will use Patient First continuous improvement methodology to create sustainable, embedded improvements and they will provide leadership for the introduction of technological solutions and tools, where appropriate. Operating effectively within the governance framework of the Trust the post holder will establish and ensure that effective and appropriate HR policy, practice, and systems, are in place to deliver high quality, consistent and expert HR advice and support. They are responsible for ensuring a proactive partnership approach to both Trust employee relations and working with System Partners PEOPLE OPERATIONS MANAGEMENT With the support of the direct reports to the role, manage the teams which directly influence the employee experience and make up People Operations with a focus on embedding a restorative culture in the context of Just and Learning. Role model the Trust values with the team to provide a clear direction for all staff, with a focus on inclusion, compassion, kindness and professionalism. Drive a culture of improvement, innovation and change through the skills of the team. Provide effective and timely guidance and advice to senior teams on employment terms and conditions, policies and procedures and employment law matters, ensuring a consistent approach Trust wide. Provide expert HR support to investigating officers for serious and complex cases; often at the most senior level and involving medical staff, including coaching to ensure documentation is produced to a high standard. Assess the risks associated with complex and sometimes unique employment situations, particularly in relation to the cost and publicity implications of employment tribunals, exercising sound judgement in advising / recommending an appropriate course of action. Expert panel member for medical and non-medical disciplinary/grievance/other associated panels, providing guidance, support and judgements to analyse, interpret and resolve highly complex and multi-factorial cases where there is no precedent set. Play a lead role in the management of the internal appeals systems within the Trust. Provide support to the designated Care Group or Corporate Directorate in any complex organisational change programmes including TUPE and responsible for managing any settlement conversations, redundancy processes and tribunal proceedings from within the designated Care Group or Corporate Directorate. Develop papers/proposals for workforce matters that require knowledge, oversight or intervention from Trade Union/Staff Side colleagues, and present to the local negotiating committees (Trust Staff Side Partnership Forum and Medical Joint Local Negotiation Committee- JLNC) where necessary.
Person specification All elements of this person specification are essential requirements unless stated otherwise. Experience, Knowledge & Qualifications • Educated to masters level or equivalent level of experience of working at a senior level in specialist area. • Extensive knowledge of specialist areas, acquired through a post graduate qualification or equivalent experience or training. • Must have an understanding of the background to and aims of current healthcare policy and appreciate the implications of this. • Ability to support the budget setting for a number of teams/services across a directorate. • A strong understanding of the relationship between NHS organisations and wider system, regional and national organisations. • Significant experience of successfully operating in a politically sensitive environment. • Significant experience of co-ordinating projects in highly complex and challenging environments. • Experience of managing risks and reporting. • Experience of developing briefing papers and correspondence at SLT or chief officer level. • Experience of monitoring budgets and business planning processes. • Evidence of continued professional development. • Demonstrated experience in a Healthcare environment (desirable) • Understanding of the public sector (desirable) Communication Skills • Good communication skills for delivering key messages to a range of stakeholders both internal and external (including outside the NHS) to the organisation, some at very senior level. • Ability to use informed persuasion to influence and negotiate on difficult and controversial issues including performance and change. • Must be able to provide and receive complex, sensitive or contentious information, negotiate with senior stakeholders on difficult and controversial issues, and present complex and sensitive information to large and influential groups. • Ability to produce and present concise yet insightful communications on highly complex matters for dissemination to senior stakeholders and a broad range of stakeholders as required. Page 5 of 9 DICB573 April 2024 • Evidence of success in efficient and effective project and programme management. • Skills for nurturing key relationships and maintaining networks. • Skilled communicator with the ability to construct and deliver concise yet insightful communications on complex matters, for dissemination to diverse audiences. Analytical Skills • Ability to identify risks, anticipate issues and create solutions and to resolve problems in relation to project or service delivery. • Ability to understand a broad range of complex information quickly and making decisions where opinions differ/no obvious solution. • Experience of identifying and interpreting National policy. • Experience of researching best practice (globally, private and public sector), interpreting its relevance and processes/ practices which could be implemented successfully to achieve improved performance (advising on policy implementation, where applicable). Planning Skills • Evidence of planning and delivering programmes and projects and services on time. • Comprehensive experience of project principles techniques and managing successful projects. • Demonstrated capability to plan over short, medium and long-term timeframes and adjust plans and resource requirements accordingly. • Comprehensive experience of project principles techniques and managing successful projects. • Contributes to the formulation of strategic plans. Management Skills • Abilities for financial and staff management. • Must be able to prioritise own work effectively and be able to direct activities of others, which may be across a number of workstreams. • Experience of managing often complex situations and effectively motivating a team and reviewing performance of the individuals.
Jul 05, 2026
Contractor
Person specification All elements of this person specification are essential requirements unless stated otherwise. Experience, Knowledge & Qualifications • Educated to masters level or equivalent level of experience of working at a senior level in specialist area. • Extensive knowledge of specialist areas, acquired through a post graduate qualification or equivalent experience or training. • Must have an understanding of the background to and aims of current healthcare policy and appreciate the implications of this. • Ability to support the budget setting for a number of teams/services across a directorate. • A strong understanding of the relationship between NHS organisations and wider system, regional and national organisations. • Significant experience of successfully operating in a politically sensitive environment. • Significant experience of co-ordinating projects in highly complex and challenging environments. • Experience of managing risks and reporting. • Experience of developing briefing papers and correspondence at SLT or chief officer level. • Experience of monitoring budgets and business planning processes. • Evidence of continued professional development. • Demonstrated experience in a Healthcare environment (desirable) • Understanding of the public sector (desirable) Communication Skills • Good communication skills for delivering key messages to a range of stakeholders both internal and external (including outside the NHS) to the organisation, some at very senior level. • Ability to use informed persuasion to influence and negotiate on difficult and controversial issues including performance and change. • Must be able to provide and receive complex, sensitive or contentious information, negotiate with senior stakeholders on difficult and controversial issues, and present complex and sensitive information to large and influential groups. • Ability to produce and present concise yet insightful communications on highly complex matters for dissemination to senior stakeholders and a broad range of stakeholders as required. Page 5 of 9 DICB573 April 2024 • Evidence of success in efficient and effective project and programme management. • Skills for nurturing key relationships and maintaining networks. • Skilled communicator with the ability to construct and deliver concise yet insightful communications on complex matters, for dissemination to diverse audiences. Analytical Skills • Ability to identify risks, anticipate issues and create solutions and to resolve problems in relation to project or service delivery. • Ability to understand a broad range of complex information quickly and making decisions where opinions differ/no obvious solution. • Experience of identifying and interpreting National policy. • Experience of researching best practice (globally, private and public sector), interpreting its relevance and processes/ practices which could be implemented successfully to achieve improved performance (advising on policy implementation, where applicable). Planning Skills • Evidence of planning and delivering programmes and projects and services on time. • Comprehensive experience of project principles techniques and managing successful projects. • Demonstrated capability to plan over short, medium and long-term timeframes and adjust plans and resource requirements accordingly. • Comprehensive experience of project principles techniques and managing successful projects. • Contributes to the formulation of strategic plans. Management Skills • Abilities for financial and staff management. • Must be able to prioritise own work effectively and be able to direct activities of others, which may be across a number of workstreams. • Experience of managing often complex situations and effectively motivating a team and reviewing performance of the individuals.
Job Description Management Group: Finance and Corporate Services Department: Strategy, Performance and Complaints Section: Strategy and Performance Job Title: Performance Business Intelligence Officer Reports to: Senior Data Analyst Purpose of the job To analyse customer needs to create, maintain and disseminate reports to managers and users in line with statutory and service specific requirements ensuring that reports are accurate and fit for purpose and meet users requirements. To implement and maintain data pipelines allowing data to be pulled from systems using a combination of SQL and APIs to a centralised warehouse using Extract Transformation and Load (ETL) processes enabling data analysis across the team. To create, maintain and produce reports that meet the needs of regulatory inspection and for monitoring performance, enabling effective service management, service improvement and the completion of surveys and statutory returns. Further development using Power BI to incorporate data across the entire corporate landscape and create insightful dashboards for partnership work. Principal Accountabilities Implementation Establish and analyse reporting requirements. Design enhancements to existing reports to meet changes in regulatory requirements. Streamlining and automating performance reporting wherever possible. Designing and implementing Power BI models from various data sources to create a centralised dashboard. Designing and implementing ETL pipelines to support with self-service reporting (Power BI) and enabling larger data sets to be analysed by the performance team. Produce usable technical documentation and user guides for applications Development of report design, layout and data definition for reports and logic for performance measures/statutory returns. Perform testing and problem resolution of new and enhanced reports. Manage implementation/deployment in accordance with change management and other approval procedures. Support service areas in using data to drive improvement, contributing proposals for remedial action where required. To ensure data contributes towards the Council meeting its statutory duties, particularly in relation to Equalities, regulators and statistical returns. Creating and writing reports to provide essential data and information required to support the preparation for external assessment and inspection. Provide technical guidance and advice on the suitability/feasibility of requests. To provide data and information required for needs assessments to build the Council s understanding of local needs including the issues affecting minority groups and provide insight for the Council, supported by evidence. To ensure data, research, management information and performance reports are accurate and comprehensible for staff, managers and Councillors. To undertake specified duties and tasks linked to the Strategy and Performance Team across Directorates. Organisational Control and Development To ensure that working practices and processes are developed that maximise the use of technology to ensure efficient and effective delivery of services to residents. To automate performance reporting to meet business needs and provide it via self-serve for clients. To develop internal & external service or functional networks to facilitate joint working, sharing of best practice and information. To review and develop the structures, procedures and working methods for which the post holder is responsible to ensure an integrated, effective and efficient approach to the delivery of services. Staff Management and Development To demonstrate achievement, drive and ownership to enhance and develop as an individual. Develop the skills of colleagues to support the production of reports. To lead and support the work of Data Analysts, providing professional and technical guidance on major issues and directly supervising the work of immediate subordinates. To line manage staff/agency workers or consultant resources engaged to assist in performance or data work from time to time Personal Effectiveness To work collaboratively with colleagues to ensure a One Council approach to work. To establish and develop effective working relationships and productive partnerships with relevant colleagues and partners. To deal promptly with all matters requiring the post holder s personal attention. To be fully conversant with relevant statutory provisions and the Council s constitution, processes and procedures and develop the full range of managerial and professional skills and knowledge to satisfy the requirements of the post. To keep up to date and comply with council policies on equality & diversity, health & safety, data protection, freedom of information, financial regulations, standing orders and other statutory and local policies and procedures. Person Specification Management Group: Finance and Corporate Services Department: Strategy, Performance and Complaints Section: Strategy and Performance Job Title: Business Intelligence Engineer Degree or equivalent experience Evidence of continuing professional development (b) Relevant technical experience, knowledge & skills/abilities Experience of gap analysis and data quality issues Experience and knowledge of developing and maintaining a reports catalogue and data relationships Experience of data presentation types (Table, Crosstab, Chart) Experience of different query structures (Simple, Combined, Merged) Understanding of Data Warehouse principles SQL Knowledge - TSQL, Stored Procedures, Common Table Expression (CTE) Python Report writing SSRS Power Platform such as PowerApps, Power Automate, Power BI and SharePoint. Knowledge of Liquid Logic either Adults or Childrens system Understanding of versioning and software lifecycles Knowledge and understanding of the legislation that relates to the handling of date and reporting and recording data (c) Other Additional Requirements Ability to create, test and validate reports and data. Able to be a credible adviser to senior managers & Members and demonstrate an insight/appreciation of their perspective. Able to develop detailed project plans and monitor their implementation. Able to demonstrate a commitment to equal opportunities and customer care Able to work successfully as part of a team, demonstrating a commitment to the team s aims and objectives High level of IT skills including knowledge of metadata elements (refresh date, owner etc), experience of multiple source queries (understanding of metrics and aggregates, understanding of contexts and context-specific metrics, understanding of underlying schemas/universes) Ability to develop & test to a provided specification and interpret business requirements into a technical specification Comply with our legal responsibilities under the Data Protection Act 2018 and thus General Data Protection Regulation (GDPR), Freedom of Information Act, Environmental Information Regulations and the Privacy and Electronic Regulations and Information Security Standards.
Jul 03, 2026
Contractor
Job Description Management Group: Finance and Corporate Services Department: Strategy, Performance and Complaints Section: Strategy and Performance Job Title: Performance Business Intelligence Officer Reports to: Senior Data Analyst Purpose of the job To analyse customer needs to create, maintain and disseminate reports to managers and users in line with statutory and service specific requirements ensuring that reports are accurate and fit for purpose and meet users requirements. To implement and maintain data pipelines allowing data to be pulled from systems using a combination of SQL and APIs to a centralised warehouse using Extract Transformation and Load (ETL) processes enabling data analysis across the team. To create, maintain and produce reports that meet the needs of regulatory inspection and for monitoring performance, enabling effective service management, service improvement and the completion of surveys and statutory returns. Further development using Power BI to incorporate data across the entire corporate landscape and create insightful dashboards for partnership work. Principal Accountabilities Implementation Establish and analyse reporting requirements. Design enhancements to existing reports to meet changes in regulatory requirements. Streamlining and automating performance reporting wherever possible. Designing and implementing Power BI models from various data sources to create a centralised dashboard. Designing and implementing ETL pipelines to support with self-service reporting (Power BI) and enabling larger data sets to be analysed by the performance team. Produce usable technical documentation and user guides for applications Development of report design, layout and data definition for reports and logic for performance measures/statutory returns. Perform testing and problem resolution of new and enhanced reports. Manage implementation/deployment in accordance with change management and other approval procedures. Support service areas in using data to drive improvement, contributing proposals for remedial action where required. To ensure data contributes towards the Council meeting its statutory duties, particularly in relation to Equalities, regulators and statistical returns. Creating and writing reports to provide essential data and information required to support the preparation for external assessment and inspection. Provide technical guidance and advice on the suitability/feasibility of requests. To provide data and information required for needs assessments to build the Council s understanding of local needs including the issues affecting minority groups and provide insight for the Council, supported by evidence. To ensure data, research, management information and performance reports are accurate and comprehensible for staff, managers and Councillors. To undertake specified duties and tasks linked to the Strategy and Performance Team across Directorates. Organisational Control and Development To ensure that working practices and processes are developed that maximise the use of technology to ensure efficient and effective delivery of services to residents. To automate performance reporting to meet business needs and provide it via self-serve for clients. To develop internal & external service or functional networks to facilitate joint working, sharing of best practice and information. To review and develop the structures, procedures and working methods for which the post holder is responsible to ensure an integrated, effective and efficient approach to the delivery of services. Staff Management and Development To demonstrate achievement, drive and ownership to enhance and develop as an individual. Develop the skills of colleagues to support the production of reports. To lead and support the work of Data Analysts, providing professional and technical guidance on major issues and directly supervising the work of immediate subordinates. To line manage staff/agency workers or consultant resources engaged to assist in performance or data work from time to time Personal Effectiveness To work collaboratively with colleagues to ensure a One Council approach to work. To establish and develop effective working relationships and productive partnerships with relevant colleagues and partners. To deal promptly with all matters requiring the post holder s personal attention. To be fully conversant with relevant statutory provisions and the Council s constitution, processes and procedures and develop the full range of managerial and professional skills and knowledge to satisfy the requirements of the post. To keep up to date and comply with council policies on equality & diversity, health & safety, data protection, freedom of information, financial regulations, standing orders and other statutory and local policies and procedures. Person Specification Management Group: Finance and Corporate Services Department: Strategy, Performance and Complaints Section: Strategy and Performance Job Title: Business Intelligence Engineer Degree or equivalent experience Evidence of continuing professional development (b) Relevant technical experience, knowledge & skills/abilities Experience of gap analysis and data quality issues Experience and knowledge of developing and maintaining a reports catalogue and data relationships Experience of data presentation types (Table, Crosstab, Chart) Experience of different query structures (Simple, Combined, Merged) Understanding of Data Warehouse principles SQL Knowledge - TSQL, Stored Procedures, Common Table Expression (CTE) Python Report writing SSRS Power Platform such as PowerApps, Power Automate, Power BI and SharePoint. Knowledge of Liquid Logic either Adults or Childrens system Understanding of versioning and software lifecycles Knowledge and understanding of the legislation that relates to the handling of date and reporting and recording data (c) Other Additional Requirements Ability to create, test and validate reports and data. Able to be a credible adviser to senior managers & Members and demonstrate an insight/appreciation of their perspective. Able to develop detailed project plans and monitor their implementation. Able to demonstrate a commitment to equal opportunities and customer care Able to work successfully as part of a team, demonstrating a commitment to the team s aims and objectives High level of IT skills including knowledge of metadata elements (refresh date, owner etc), experience of multiple source queries (understanding of metrics and aggregates, understanding of contexts and context-specific metrics, understanding of underlying schemas/universes) Ability to develop & test to a provided specification and interpret business requirements into a technical specification Comply with our legal responsibilities under the Data Protection Act 2018 and thus General Data Protection Regulation (GDPR), Freedom of Information Act, Environmental Information Regulations and the Privacy and Electronic Regulations and Information Security Standards.
CASEWORK TEAM LEADER SC CLEARANCE REQUIRED Description: Successful candidates will: • Lead a Casework Team, with line management responsibility for HEO Civil Servants and task management of contingent workforce recruits. • Make autonomous and sound decisions in accordance with relevant Government Policy. • Where appropriate, seek guidance from colleagues, Senior members of staff, SMEs and technical specialists. • Ensure sensitive and personal information is handled in accordance with the Data Protection Act 2015. • Dealing promptly with queries in a sensitive and respectful manner, identifying if translation or interpretation is required to better aid the applicant. • Carefully analyse evidence provided and requesting further information from various stakeholders (including applicants) where necessary. • Provide advice, guidance and support to Casework, DARR, MOD and cross-HMG stakeholders, cultivating positive working relationships a variety of stakeholders to support and drive forward DARR priorities. • Oversee the recording and utilisation of casework data for various uses, including generating management information, providing statistics for internal and external reporting and in order to contribute to discussions on decision rates, flow rates and resource projections. • Adhere to and ensure that others are complying with DARR governance protocols. • Deputise for the relevant Assistant Head when required. • Support with the training and development of HEOs caseworkers Essential Desirable Training • Experience of working for Government or working closely with Government in high pace operational delivery environment. • Experience of leading and managing a team with focus on welfare and well being • Experience of being confident and credible collaborator with stakeholders and other partners to support and drive forward departmental priorities • Experience of using government policy to make sound decisions to support delivery of departmental objectives • Evidence of rules-based casework and Operational Delivery • Experience of working in a fast-paced operational environment. • Experience of working in a policy-led environment
Jul 01, 2026
Contractor
CASEWORK TEAM LEADER SC CLEARANCE REQUIRED Description: Successful candidates will: • Lead a Casework Team, with line management responsibility for HEO Civil Servants and task management of contingent workforce recruits. • Make autonomous and sound decisions in accordance with relevant Government Policy. • Where appropriate, seek guidance from colleagues, Senior members of staff, SMEs and technical specialists. • Ensure sensitive and personal information is handled in accordance with the Data Protection Act 2015. • Dealing promptly with queries in a sensitive and respectful manner, identifying if translation or interpretation is required to better aid the applicant. • Carefully analyse evidence provided and requesting further information from various stakeholders (including applicants) where necessary. • Provide advice, guidance and support to Casework, DARR, MOD and cross-HMG stakeholders, cultivating positive working relationships a variety of stakeholders to support and drive forward DARR priorities. • Oversee the recording and utilisation of casework data for various uses, including generating management information, providing statistics for internal and external reporting and in order to contribute to discussions on decision rates, flow rates and resource projections. • Adhere to and ensure that others are complying with DARR governance protocols. • Deputise for the relevant Assistant Head when required. • Support with the training and development of HEOs caseworkers Essential Desirable Training • Experience of working for Government or working closely with Government in high pace operational delivery environment. • Experience of leading and managing a team with focus on welfare and well being • Experience of being confident and credible collaborator with stakeholders and other partners to support and drive forward departmental priorities • Experience of using government policy to make sound decisions to support delivery of departmental objectives • Evidence of rules-based casework and Operational Delivery • Experience of working in a fast-paced operational environment. • Experience of working in a policy-led environment
Working Pattern - Hybrid (Depending on what work is required), 1+ weekly site visits Inside IR35 We are happy to review any available applicants but in an ideal world we need to have experience across all of them to meet - animal licensing, planning, noise, waste crime, NSIPs & contaminated land. To provide specialist technical advice in one or more Environmental Protection areas. With authorisation, to conduct directed surveillance under RIPA and in accordance with Human Rights legislation. To prepare prosecution files and provide instruction and direction to the Council's legal department. To exercise delegated authority with autonomy, to determine applications, (grant and refusal) for licences and registrations, drafting, printing and issuing relevant documentation. To lead on and resolve complex contentious or technically challenging investigations and projects and consultations. To undertake complex negotiations with external agencies, organisations, businesses and individuals to ensure that legislative requirements are met and enforcement notices are complied with. To deal with complex or contentious consultations from the Planning and Legal departments and provide comments, advice and guidance on Environmental Protection matters in that regards. To represent the Environmental Protection department, presenting the EP department's position and/or case at Planning committees and appeals and Licensing hearings. To manage (and lead at Band 9 level) (often multiple) projects assigned to the postholder, ensuring the planning, delivery and evaluation, including the management of resources relevant to the project(s) for its duration
Jun 30, 2026
Contractor
Working Pattern - Hybrid (Depending on what work is required), 1+ weekly site visits Inside IR35 We are happy to review any available applicants but in an ideal world we need to have experience across all of them to meet - animal licensing, planning, noise, waste crime, NSIPs & contaminated land. To provide specialist technical advice in one or more Environmental Protection areas. With authorisation, to conduct directed surveillance under RIPA and in accordance with Human Rights legislation. To prepare prosecution files and provide instruction and direction to the Council's legal department. To exercise delegated authority with autonomy, to determine applications, (grant and refusal) for licences and registrations, drafting, printing and issuing relevant documentation. To lead on and resolve complex contentious or technically challenging investigations and projects and consultations. To undertake complex negotiations with external agencies, organisations, businesses and individuals to ensure that legislative requirements are met and enforcement notices are complied with. To deal with complex or contentious consultations from the Planning and Legal departments and provide comments, advice and guidance on Environmental Protection matters in that regards. To represent the Environmental Protection department, presenting the EP department's position and/or case at Planning committees and appeals and Licensing hearings. To manage (and lead at Band 9 level) (often multiple) projects assigned to the postholder, ensuring the planning, delivery and evaluation, including the management of resources relevant to the project(s) for its duration
Core Role Requirements Primary focus: Solution Architect (architecture-led role) Ownership: Responsible for engineering delivery and overall solution outcomes Acts as a bridge between business, architecture, design, and programme teams Operates in a governance/oversight capacity (supplier-led development environment) Architecture & Engineering Strong solution architecture experience (primary skillset) Ability to translate business needs into working technical solutions Comfortable interpreting and guiding software development teams Software Development Background Deep understanding of software development (hands-on background essential) Must have previously worked at a low-level / detailed engineering level Not required to actively code, but must credibly challenge and guide developers Core Technologies Broad, multi-stack exposure including: .NET ecosystem Databases (relational + NoSQL e.g. Elastic) Cloud platforms (AWS and/or Azure) Platforms/infrastructure: Linux Virtualisation Networking Soft Skills & Stakeholder Management Excellent stakeholder engagement skills Strong customer relationship management Effective people management / influencing skills Ability to operate in a high-profile role across multiple workstreams Security Clearance (Critical Requirement) Active DV (Developed Vetting) clearance required non-negotiable Candidates must: Hold current, transferable DV clearance Have 12 months validity remaining Must evidence current DV clearance at the point of submission. In Summary The ideal candidate is a senior, architecture-first technologist with: Deep hands-on engineering background Broad technical stack knowledge Strong stakeholder and governance capabilities Active DV clearance
May 29, 2026
Seasonal
Core Role Requirements Primary focus: Solution Architect (architecture-led role) Ownership: Responsible for engineering delivery and overall solution outcomes Acts as a bridge between business, architecture, design, and programme teams Operates in a governance/oversight capacity (supplier-led development environment) Architecture & Engineering Strong solution architecture experience (primary skillset) Ability to translate business needs into working technical solutions Comfortable interpreting and guiding software development teams Software Development Background Deep understanding of software development (hands-on background essential) Must have previously worked at a low-level / detailed engineering level Not required to actively code, but must credibly challenge and guide developers Core Technologies Broad, multi-stack exposure including: .NET ecosystem Databases (relational + NoSQL e.g. Elastic) Cloud platforms (AWS and/or Azure) Platforms/infrastructure: Linux Virtualisation Networking Soft Skills & Stakeholder Management Excellent stakeholder engagement skills Strong customer relationship management Effective people management / influencing skills Ability to operate in a high-profile role across multiple workstreams Security Clearance (Critical Requirement) Active DV (Developed Vetting) clearance required non-negotiable Candidates must: Hold current, transferable DV clearance Have 12 months validity remaining Must evidence current DV clearance at the point of submission. In Summary The ideal candidate is a senior, architecture-first technologist with: Deep hands-on engineering background Broad technical stack knowledge Strong stakeholder and governance capabilities Active DV clearance
Education and Qualifications Programme Management qualification (e.g. MSP) or equivalent level of Programme Management experience Project Management qualification (e.g. Prince2) or equivalent level of Project Management Experience Evidence of continuing professional development Member of relevant professional body (e.g. CIPD, BCS, etc.) Educated to master s level or equivalent level of experience of working at a senior level in HR Services arena Experience Extensive experience of managing HR systems and services Extensive experience of managing technology for business uses. Extensive experience of planning, managing and delivering complex program of projects in a change management environment Extensive experience of delivering projects within a complex environment, such as the NHS Experience of outsourced contract management Experience of Risk Management Experience in the building and management of relationships with customers, stakeholders and suppliers Proven experience in the ability to lead and motivate others. Experience of developing business cases Significant staff management and leadership experience Experience of partnership working with internal and external stakeholders Significant knowledge of NHS best practice in the HR Services arena Significant knowledge in the practical application of programme and project management methodologies Knowledge and understanding of Information Governance and Data Protection. Able to promote and facilitate change at all levels of the organisation. Methodical, organised, analytical with problem solving capabilities, ability to evaluate, develop and implement business processes, systems and procedures Excellent written and oral communication skills. Able to establish collaborative working relationships with a wide range of internal and external stakeholders Able to deal with conflict proactively Ability to provide and receive highly complex, sensitive and contentious information Ability to negotiate with senior stakeholders on difficult and controversial issues Ability to present complex and sensitive information to large and influential groups. Ability to think clearly, reach decisions, prioritise and recommend appropriate action through the assessment of relevant information Ability to discuss and explain technical issues to non -technical staff Able to monitor and appraise individual, department and organisational performance Ability to prioritise and manage own and team workload. Person and People Development Ability to generate and implement ideas. Able to work autonomously and self-motivated. Ability to work under pressure Well organised and leads by example. Ability to work to deadlines and within budget Pragmatic approach to problem resolution. Team Player. Flexible in work patterns Possesses commitment to work hours necessary to perform required tasks . Punctual and reliable. Communications Excellent communicator - using a range of media across different levels. Strong influencer, able to contribute to shaping service strategies Specific Requirements Able to perform the duties of the post with reasonable aids and adaptations. Ability to travel independently as and when required to fulfil the role Able to attend conferences and
May 16, 2026
Contractor
Education and Qualifications Programme Management qualification (e.g. MSP) or equivalent level of Programme Management experience Project Management qualification (e.g. Prince2) or equivalent level of Project Management Experience Evidence of continuing professional development Member of relevant professional body (e.g. CIPD, BCS, etc.) Educated to master s level or equivalent level of experience of working at a senior level in HR Services arena Experience Extensive experience of managing HR systems and services Extensive experience of managing technology for business uses. Extensive experience of planning, managing and delivering complex program of projects in a change management environment Extensive experience of delivering projects within a complex environment, such as the NHS Experience of outsourced contract management Experience of Risk Management Experience in the building and management of relationships with customers, stakeholders and suppliers Proven experience in the ability to lead and motivate others. Experience of developing business cases Significant staff management and leadership experience Experience of partnership working with internal and external stakeholders Significant knowledge of NHS best practice in the HR Services arena Significant knowledge in the practical application of programme and project management methodologies Knowledge and understanding of Information Governance and Data Protection. Able to promote and facilitate change at all levels of the organisation. Methodical, organised, analytical with problem solving capabilities, ability to evaluate, develop and implement business processes, systems and procedures Excellent written and oral communication skills. Able to establish collaborative working relationships with a wide range of internal and external stakeholders Able to deal with conflict proactively Ability to provide and receive highly complex, sensitive and contentious information Ability to negotiate with senior stakeholders on difficult and controversial issues Ability to present complex and sensitive information to large and influential groups. Ability to think clearly, reach decisions, prioritise and recommend appropriate action through the assessment of relevant information Ability to discuss and explain technical issues to non -technical staff Able to monitor and appraise individual, department and organisational performance Ability to prioritise and manage own and team workload. Person and People Development Ability to generate and implement ideas. Able to work autonomously and self-motivated. Ability to work under pressure Well organised and leads by example. Ability to work to deadlines and within budget Pragmatic approach to problem resolution. Team Player. Flexible in work patterns Possesses commitment to work hours necessary to perform required tasks . Punctual and reliable. Communications Excellent communicator - using a range of media across different levels. Strong influencer, able to contribute to shaping service strategies Specific Requirements Able to perform the duties of the post with reasonable aids and adaptations. Ability to travel independently as and when required to fulfil the role Able to attend conferences and
Promotions Manager Vacancy Briefing Pack Directorate: HR Promotions Team Location: Primarily Kilburn (with potential use of NSY/Canning Town) Working Pattern: 3 days on site (standard Met hybrid requirement) Vacancy Overview This is a Band C Promotions Manager position within the HR Promotions Team. Arises due to the existing postholder going on a secondment to College of Policing (3 year incumbent). Initially required for 6 months , with a possibility of extension depending on the outcome of the secondment. Role Purpose This role functions as a mini project manager responsible for: Managing, coordinating and overseeing promotion campaigns across ranks (Sgt to Chief Superintendent). Supporting and sometimes attending assessment centres , ensuring outsourced providers deliver to expectations. Managing exams in partnership with the College of Policing. Acting as a key point of contact for escalations, queries, and time critical tasks. Key Responsibilities Plan, coordinate and deliver end to end promotion processes. Liaise with outsourced providers to ensure milestones are met. Handle candidate or internal escalations regarding promotions. Use project tracking tools (e.g., MS Project) to manage timelines. Provide excellent customer service, often acting as the frontline representative during assessment activities. Work both independently on assigned projects and collaboratively across the team of eight. Support peers on adjacent projects when timelines clash or support is required. Core Skills & Competencies Essential Exceptional organisation & time management cited as critical by both hiring managers. Clear, confident communication across stakeholders (candidates, suppliers, internal colleagues). Ability to work well under pressure during peak promotion cycles. High standard of customer service for escalations and frontline interactions. Proficiency in Excel (essential). Experience with project management tools (ideally MS Project). Desirable PRINCE2 or similar project qualification (nice to have; not essential). HR experience or exposure to recruitment processes. Experience in policing or public sector (helpful, not mandatory). Candidate Background Guidance Policing promotions experience is rare and not expected. Candidates from recruitment, HR operations or project coordination backgrounds are strong fits. Public or private sector backgrounds are both acceptable. Contract Details Duration: 6 months initially. Start Target: June (realistic timeline agreed). Vetting Requirements CTC vetting required (basic level not SC). Hiring managers confirmed the role can be placed on priority vetting once forms are submitted. Reed will gather candidate vetting forms and notify MPS when ready to fast track. Interview Process One stage interview , held via MS Teams . Chrissie will be the main hiring manager; Ruth added as second reviewer for CVs. Team Structure Team consists of 8 members . Each Promotions Manager owns a primary project , but may support sideways depending on critical timelines. Submission & Shortlisting Process (for suppliers) CVs should clearly demonstrate: Project coordination / project admin experience HR/recruitment operations or similar transferable backgrounds Strong organisational and communication skills MS Project or equivalent tools Excel competency will submit 3 6 of the strongest profiles based on the brief. Hiring managers will provide feedback within 2 3 days of CV submission. Interview availability will then be coordinated through Reed. Additional Notes for Recruiters This is a fast paced, detail heavy role requiring exceptional organisational skills. Candidates must be comfortable juggling competing deadlines and liaising with multiple external providers. They must also be resilient, tactful, and capable of handling sensitive conversations. Assessment centre support and frontline interaction means professionalism and confidence are key.
May 02, 2026
Contractor
Promotions Manager Vacancy Briefing Pack Directorate: HR Promotions Team Location: Primarily Kilburn (with potential use of NSY/Canning Town) Working Pattern: 3 days on site (standard Met hybrid requirement) Vacancy Overview This is a Band C Promotions Manager position within the HR Promotions Team. Arises due to the existing postholder going on a secondment to College of Policing (3 year incumbent). Initially required for 6 months , with a possibility of extension depending on the outcome of the secondment. Role Purpose This role functions as a mini project manager responsible for: Managing, coordinating and overseeing promotion campaigns across ranks (Sgt to Chief Superintendent). Supporting and sometimes attending assessment centres , ensuring outsourced providers deliver to expectations. Managing exams in partnership with the College of Policing. Acting as a key point of contact for escalations, queries, and time critical tasks. Key Responsibilities Plan, coordinate and deliver end to end promotion processes. Liaise with outsourced providers to ensure milestones are met. Handle candidate or internal escalations regarding promotions. Use project tracking tools (e.g., MS Project) to manage timelines. Provide excellent customer service, often acting as the frontline representative during assessment activities. Work both independently on assigned projects and collaboratively across the team of eight. Support peers on adjacent projects when timelines clash or support is required. Core Skills & Competencies Essential Exceptional organisation & time management cited as critical by both hiring managers. Clear, confident communication across stakeholders (candidates, suppliers, internal colleagues). Ability to work well under pressure during peak promotion cycles. High standard of customer service for escalations and frontline interactions. Proficiency in Excel (essential). Experience with project management tools (ideally MS Project). Desirable PRINCE2 or similar project qualification (nice to have; not essential). HR experience or exposure to recruitment processes. Experience in policing or public sector (helpful, not mandatory). Candidate Background Guidance Policing promotions experience is rare and not expected. Candidates from recruitment, HR operations or project coordination backgrounds are strong fits. Public or private sector backgrounds are both acceptable. Contract Details Duration: 6 months initially. Start Target: June (realistic timeline agreed). Vetting Requirements CTC vetting required (basic level not SC). Hiring managers confirmed the role can be placed on priority vetting once forms are submitted. Reed will gather candidate vetting forms and notify MPS when ready to fast track. Interview Process One stage interview , held via MS Teams . Chrissie will be the main hiring manager; Ruth added as second reviewer for CVs. Team Structure Team consists of 8 members . Each Promotions Manager owns a primary project , but may support sideways depending on critical timelines. Submission & Shortlisting Process (for suppliers) CVs should clearly demonstrate: Project coordination / project admin experience HR/recruitment operations or similar transferable backgrounds Strong organisational and communication skills MS Project or equivalent tools Excel competency will submit 3 6 of the strongest profiles based on the brief. Hiring managers will provide feedback within 2 3 days of CV submission. Interview availability will then be coordinated through Reed. Additional Notes for Recruiters This is a fast paced, detail heavy role requiring exceptional organisational skills. Candidates must be comfortable juggling competing deadlines and liaising with multiple external providers. They must also be resilient, tactful, and capable of handling sensitive conversations. Assessment centre support and frontline interaction means professionalism and confidence are key.
