Nelson Frank

4 job(s) at Nelson Frank

Nelson Frank
Jan 27, 2026
Full time
UK - ServiceNow Consultants to Architects - consultancy I'm supporting a leading consultancy that is expanding its ServiceNow capability in the UK. We're seeking ServiceNow specialists across multiple levels , from experienced consultants through to senior architects, to join a high-performing and growing practice. Role Overview Contribute to or lead full lifecycle ServiceNow implementations across modules such as ITSM, ITOM, HRSD, SecOps, and CSM Work directly with business and technical stakeholders to shape high-quality solutions Support the development of best-practice frameworks and platform standards Mentor junior colleagues (for senior-level applicants) Occasional travel to client sites across the UK, with full flexibility Requirements Hands-on experience with the ServiceNow platform in consulting or delivery roles Strong understanding of platform configuration, integrations, and delivery methodologies Excellent communication and stakeholder engagement skills Relevant ServiceNow certifications (CSA, CIS, CTA, etc.) are a strong plus What's Offered Highly competitive remuneration , dependent on experience and level Clear career progression pathways within a growing ServiceNow practice Flexible working arrangements Opportunity to deliver impactful, enterprise-scale digital transformation projects If you're exploring your next move within the UK's ServiceNow market, I'd be happy to arrange a confidential discussion.
Nelson Frank
Jan 15, 2026
Full time
Germany - ServiceNow Consultants to Architects I'm recruiting on behalf of a well-established consultancy that is continuing to invest in and scale its ServiceNow practice across Germany. We're hiring ServiceNow experts from mid-level consultants through to senior architects to support a growing portfolio of enterprise clients. Role Overview Participate in or lead complex ServiceNow implementations across modules such as ITSM, ITOM, HRSD, SecOps, and CSM Analyse business needs and design effective technical solutions aligned with best practice Contribute to architecture standards, delivery processes, and solution governance Support and mentor junior team members (senior roles) Occasional but flexible travel to client locations within Germany Requirements Proven experience delivering ServiceNow projects - configuration, implementation, or architecture Solid understanding of ServiceNow capabilities, platform design, and delivery methodologies Strong communication skills and comfort working with both business and technical stakeholders Certifications such as CSA, CIS, or CTA are advantageous What's Offered Strong, experience-based remuneration package Flexible working and hybrid options Career growth from consultant through to lead/architect positions High-value, enterprise-scale ServiceNow project work If you'd like to discuss these opportunities confidentially, feel free to reach out.
Nelson Frank
Jan 06, 2026
Full time
Job Title: ServiceNow Platform Owner Location: London (Hybrid) Employment Type: Permanent Overview: We are working with a growing consultancy that delivers services to multiple companies across its wider group. They are seeking an experienced ServiceNow Platform Owner to take full ownership of the ServiceNow platform, defining and delivering the platform strategy while ensuring it supports business growth across the organisation. This is a senior role with responsibility for strategy, governance, financial management (P&L), vendor management, and the establishment of a ServiceNow Centre of Excellence (CoE) . Key Responsibilities: Own and define the end-to-end ServiceNow platform strategy and roadmap Act as the senior accountable owner for the ServiceNow platform across multiple business units Establish and lead a ServiceNow Centre of Excellence (CoE), including standards, best practices, and governance Own the ServiceNow P&L, including budgeting, forecasting, cost optimisation, and value realisation Manage and govern third-party vendors and implementation partners Oversee ServiceNow implementations, upgrades, and ongoing platform evolution Define platform operating model, intake processes, prioritisation, and demand management Ensure platform stability, scalability, security, and compliance Engage senior stakeholders across the business to align ServiceNow capabilities with strategic objectives Measure and report on platform performance, adoption, and ROI Key Skills & Experience: Proven experience in a ServiceNow Platform Owner, Product Owner, or Platform Lead role Strong understanding of ServiceNow architecture, licensing, and commercial models Experience owning budgets and P&L within a platform or product function Demonstrated experience building and running a ServiceNow Centre of Excellence Strong vendor and partner management experience Experience delivering ServiceNow in a multi-entity or consultancy environment Excellent stakeholder management skills, including engagement at executive level Desirable: ServiceNow certifications (CSA, CIS, or higher-level certifications) Experience across multiple ServiceNow modules (ITSM, ITOM, HRSD, CSM, etc.) Background in consulting or managed services environments ITIL or similar service management qualifications Why Join: Opportunity to shape and own a strategic ServiceNow platform High-visibility role with commercial accountability Influence platform direction across multiple businesses Work within a consultancy-style environment with strong growth ambitions
Nelson Frank
Jan 04, 2026
Contractor
Job Title: ServiceNow Technical Consultant Location: London (Hybrid/Remote options depending on client needs) Contract Length: 6-12 Months Overview: We are seeking an experienced ServiceNow Technical Consultant to support the delivery of ServiceNow implementations and enhancements across one or more client engagements. This role will suit a hands-on consultant who can work across the full delivery lifecycle, from design through to build and deployment. Key Responsibilities: Design and deliver technical ServiceNow solutions aligned to client requirements Configure and customise the ServiceNow platform, including workflows, business rules, client scripts, UI policies, and integrations Provide technical leadership and guidance during implementations and upgrades Translate functional requirements into robust technical designs Build and support integrations using REST/SOAP APIs and middleware where required Ensure solutions adhere to ServiceNow best practices and platform standards Support testing, UAT, deployment, and post-go-live activities Troubleshoot and resolve complex technical issues Produce technical documentation and contribute to knowledge sharing Key Skills & Experience: Strong hands-on experience as a ServiceNow Technical Consultant or Senior Developer In-depth knowledge of ServiceNow architecture and scripting (JavaScript) Experience across one or more ServiceNow modules (e.g. ITSM, ITOM, HRSD, CSM) Proven experience delivering ServiceNow implementations in client-facing environments Experience with integrations, data migration, and platform configuration Comfortable working autonomously in a contract role Desirable: ServiceNow certifications (CSA, CAD, CIS) Consulting or systems integrator background Experience working in Agile delivery environments Previous contract experience Start Date: ASAP (or flexible for the right candidate)