Substance Use Practitioner Location: Leatherhead Salary: £27,000 per annum Vacancy Type: Permanent, Full Time (37 hours per week) This role covers Waverly and Guilford so requires an up-to-date driving licence and access to a vehicle for work purposes Catch22 exists to help build a society where everyone has a good place to live, good people around them, and a fulfilling purpose. We call these our '3Ps'. We achieve this in two ways. Firstly, we improve lives on the frontline through delivery of public services. Secondly, we use our knowledge to change 'the system', to fix the complex web that can trap and disempower those it was set up to help. With the heart of a charity and the mindset of a business, we are uniquely placed to deliver on this challenging agenda. Young People and Families Our Young People and Families (YPF) hub provides early intervention, targeted and specialist support services to those in crisis, leaving care, missing from home or with substance misuse or mental health problems. Our services support people no matter what their situation - and have demonstrated a high success rate. Job Description Provide assertive outreach and engagement activities and undertake assessment for targeted and specialist treatment interventions for young people referred to the service under the supervision of senior staff. Provide targeted and structured substance use interventions, both 1:1 and group work, for those young people aged 11-25 and their families when required. This will take place within a range of settings including, schools, community settings and home visits. Provide satellite services away from our central office bases where required, to offer clients a wider choice of accessing substance use services and recovery support, to enable those with specialist requirements to have their needs met in appropriate settings. Facilitate and support targeted groups, focus groups and service user participation. Qualifications A relevant qualification such as youth work, counselling, health and social care, and/or relevant experience of therapeutic delivery, and alternative suitable qualifications. Good communication, organisational, and ICT skills. What does good look like for this role? You will demonstrate knowledge and competency in delivering young people's substance misuse interventions, to a wide arrange of individuals, according to their needs. You will have knowledge/understanding and or direct experience of supporting C&YP who are experiencing difficulties with their emotional wellbeing and mental health. You will evidence that you are able to work to a high standard of record keeping in a timely manner, in accordance with Catch22 delivery outcomes, targets and recording procedures. You will be able to deliver and evidence high quality engagement and support to the young people and families we work with. You will communicate and work collaboratively, constructively and effectively with colleagues and partner agencies, ensuring effective partnership working, representing Catch22 professionally at all times, and contributing positively to the team and Catch22. Additional Information This role covers Waverly and Guilford so requires an up to date driving licence, access to a vehicle, MOT and business insurance. You may be required to work out of hours, including evenings and weekends where necessary, in addition to travel around Surrey on a daily basis, and occasional travel around the UK. Enhanced Disclosure & Barring Service check required. Catch22 is committed to staff recruitment and retention and offers a range of training, learning and development opportunities. Your continuous professional development is as important to us as it is to you. Catch22 is committed to safeguarding and promoting the welfare of children and young people and expects all staff, volunteers and other third parties to share this commitment. Safer recruitment practice will be followed and pre-employment background checks will be undertaken before any appointment is confirmed. The post is subject to an enhanced DBS check. At Catch22 we value equality, diversity and inclusion. We are wholeheartedly committed to the principle of equality of opportunity, both as an employer and as a provider of services. Diversity and Inclusion is part of what we do every day, working to deliver our vision to build a strong society where everyone has good people around them, a purpose, and a good place to live. To Apply If you feel you are a suitable candidate and would like to work for Catch 22, please do not hesitate to apply.
Sep 01, 2026
Full time
Substance Use Practitioner Location: Leatherhead Salary: £27,000 per annum Vacancy Type: Permanent, Full Time (37 hours per week) This role covers Waverly and Guilford so requires an up-to-date driving licence and access to a vehicle for work purposes Catch22 exists to help build a society where everyone has a good place to live, good people around them, and a fulfilling purpose. We call these our '3Ps'. We achieve this in two ways. Firstly, we improve lives on the frontline through delivery of public services. Secondly, we use our knowledge to change 'the system', to fix the complex web that can trap and disempower those it was set up to help. With the heart of a charity and the mindset of a business, we are uniquely placed to deliver on this challenging agenda. Young People and Families Our Young People and Families (YPF) hub provides early intervention, targeted and specialist support services to those in crisis, leaving care, missing from home or with substance misuse or mental health problems. Our services support people no matter what their situation - and have demonstrated a high success rate. Job Description Provide assertive outreach and engagement activities and undertake assessment for targeted and specialist treatment interventions for young people referred to the service under the supervision of senior staff. Provide targeted and structured substance use interventions, both 1:1 and group work, for those young people aged 11-25 and their families when required. This will take place within a range of settings including, schools, community settings and home visits. Provide satellite services away from our central office bases where required, to offer clients a wider choice of accessing substance use services and recovery support, to enable those with specialist requirements to have their needs met in appropriate settings. Facilitate and support targeted groups, focus groups and service user participation. Qualifications A relevant qualification such as youth work, counselling, health and social care, and/or relevant experience of therapeutic delivery, and alternative suitable qualifications. Good communication, organisational, and ICT skills. What does good look like for this role? You will demonstrate knowledge and competency in delivering young people's substance misuse interventions, to a wide arrange of individuals, according to their needs. You will have knowledge/understanding and or direct experience of supporting C&YP who are experiencing difficulties with their emotional wellbeing and mental health. You will evidence that you are able to work to a high standard of record keeping in a timely manner, in accordance with Catch22 delivery outcomes, targets and recording procedures. You will be able to deliver and evidence high quality engagement and support to the young people and families we work with. You will communicate and work collaboratively, constructively and effectively with colleagues and partner agencies, ensuring effective partnership working, representing Catch22 professionally at all times, and contributing positively to the team and Catch22. Additional Information This role covers Waverly and Guilford so requires an up to date driving licence, access to a vehicle, MOT and business insurance. You may be required to work out of hours, including evenings and weekends where necessary, in addition to travel around Surrey on a daily basis, and occasional travel around the UK. Enhanced Disclosure & Barring Service check required. Catch22 is committed to staff recruitment and retention and offers a range of training, learning and development opportunities. Your continuous professional development is as important to us as it is to you. Catch22 is committed to safeguarding and promoting the welfare of children and young people and expects all staff, volunteers and other third parties to share this commitment. Safer recruitment practice will be followed and pre-employment background checks will be undertaken before any appointment is confirmed. The post is subject to an enhanced DBS check. At Catch22 we value equality, diversity and inclusion. We are wholeheartedly committed to the principle of equality of opportunity, both as an employer and as a provider of services. Diversity and Inclusion is part of what we do every day, working to deliver our vision to build a strong society where everyone has good people around them, a purpose, and a good place to live. To Apply If you feel you are a suitable candidate and would like to work for Catch 22, please do not hesitate to apply.
Employment Specialist Location: 17 Mann Island, Liverpool L3 1BP, UK Salary: up to GBP 30,000 - yearly Vacancy Type: Full time (37 hours per week) - permanent Company Description Catch22 exists to help build a society where everyone has a good place to live, good people around them, and a fulfilling purpose. We call these our '3Ps'. We achieve this in two ways. First, we improve lives on the frontline through delivery of public services. Secondly, we use our knowledge to change 'the system', to fix the complex web that can trap and disempower those it was set up to help. With the heart of a charity and the mindset of a business, we are uniquely placed to deliver on this challenging agenda. The Catch22 Employability division provides skills and employability provision on a range of programmes, both public and corporate funded. We pride ourselves on supporting the most disadvantaged in society to improve their prospects resulting in improved social mobility and sustainable positive change. Job Description Our Employability division is expanding due to the procurement of a new Liverpool Connect to Work contract, and we therefore look to welcome an Employment Specialist into our experienced team. This role is often referred to as a career coach. As an Employment Specialist, you will play a vital role in supporting individuals facing barriers to employment, education and training to achieve their career aspirations and build brighter futures. The Supported Employment Specialist will deliver high-quality, person-centred employment support in line with the SEQF fidelity model. This role is focused on enabling people with disabilities, learning difficulties/disabilities, neuro-diverse conditions, poor mental health or individuals from other disadvantaged and/or complex backgrounds to prepare for, secure, and sustain meaningful paid employment aligned with their goals, while promoting inclusion, independence, and long-term wellbeing. The role combines one-to-one support, employer engagement, collaboration with multidisciplinary mental health teams/community organisations and promote integration with Region's Employability network. Key duties: Deliver personalised, strengths-based employment support to individuals facing barriers to employment, education and training. Build trusted relationships with participants to identify aspirations, develop vocational goals and support progression into sustainable outcomes. Apply supported employment principles, including vocational profiling, job matching, rapid job search and in-work support, to achieve positive participant outcomes. Work collaboratively with employers, referral partners and community organisations to create opportunities and remove barriers to progression Please click here to see the full job description and person specification Qualifications We will need you to have: Five GCSEs or equivalent at Grade C/4 or above Knowledge of supported employment principles and employer engagement techniques. Qualification in Supported Employment/IPS or work towards achievement within 9 months Experience with learning disabilities/ASD/mental health/complex health challenges and/or disadvantaged groups Desirable Criteria: Experience delivering supported employment services Information, Advice and Guidance (IAG) skills - IEP Level 2/3 Understanding of welfare benefits and employment legislation Benefits: Accredited SEQF level 3 qualification - delivered by The Busy Group 28 days annual leave + bank holidays, rising to 33 days with service. Pension scheme with matching contributions of up to 4% Access to discounted shopping opportunities and employee assistance programme We aim to review applications as quickly as possible. However, due to the volume of interest we receive, we may not be able to contact all applicants individually. If you have not heard from us within two weeks of the closing date, please assume that your application has not been successful this time. At Catch22 we value equality, diversity and inclusion. We are wholeheartedly committed to the principle of equality of opportunity, both as an employer and as a provider of services. Diversity and Inclusion is part of what we do every day, working to deliver our vision to build a strong society where everyone has good people around them, a purpose, and a good place to live. Catch22 is committed to rigorous safeguarding and safer recruitment practices; ensuring that every individual within the organisation has been safely and appropriately checked. To Apply If you feel you are a suitable candidate and would like to work for Catch22, please click apply to be redirected to our website to complete your application.
Sep 01, 2026
Full time
Employment Specialist Location: 17 Mann Island, Liverpool L3 1BP, UK Salary: up to GBP 30,000 - yearly Vacancy Type: Full time (37 hours per week) - permanent Company Description Catch22 exists to help build a society where everyone has a good place to live, good people around them, and a fulfilling purpose. We call these our '3Ps'. We achieve this in two ways. First, we improve lives on the frontline through delivery of public services. Secondly, we use our knowledge to change 'the system', to fix the complex web that can trap and disempower those it was set up to help. With the heart of a charity and the mindset of a business, we are uniquely placed to deliver on this challenging agenda. The Catch22 Employability division provides skills and employability provision on a range of programmes, both public and corporate funded. We pride ourselves on supporting the most disadvantaged in society to improve their prospects resulting in improved social mobility and sustainable positive change. Job Description Our Employability division is expanding due to the procurement of a new Liverpool Connect to Work contract, and we therefore look to welcome an Employment Specialist into our experienced team. This role is often referred to as a career coach. As an Employment Specialist, you will play a vital role in supporting individuals facing barriers to employment, education and training to achieve their career aspirations and build brighter futures. The Supported Employment Specialist will deliver high-quality, person-centred employment support in line with the SEQF fidelity model. This role is focused on enabling people with disabilities, learning difficulties/disabilities, neuro-diverse conditions, poor mental health or individuals from other disadvantaged and/or complex backgrounds to prepare for, secure, and sustain meaningful paid employment aligned with their goals, while promoting inclusion, independence, and long-term wellbeing. The role combines one-to-one support, employer engagement, collaboration with multidisciplinary mental health teams/community organisations and promote integration with Region's Employability network. Key duties: Deliver personalised, strengths-based employment support to individuals facing barriers to employment, education and training. Build trusted relationships with participants to identify aspirations, develop vocational goals and support progression into sustainable outcomes. Apply supported employment principles, including vocational profiling, job matching, rapid job search and in-work support, to achieve positive participant outcomes. Work collaboratively with employers, referral partners and community organisations to create opportunities and remove barriers to progression Please click here to see the full job description and person specification Qualifications We will need you to have: Five GCSEs or equivalent at Grade C/4 or above Knowledge of supported employment principles and employer engagement techniques. Qualification in Supported Employment/IPS or work towards achievement within 9 months Experience with learning disabilities/ASD/mental health/complex health challenges and/or disadvantaged groups Desirable Criteria: Experience delivering supported employment services Information, Advice and Guidance (IAG) skills - IEP Level 2/3 Understanding of welfare benefits and employment legislation Benefits: Accredited SEQF level 3 qualification - delivered by The Busy Group 28 days annual leave + bank holidays, rising to 33 days with service. Pension scheme with matching contributions of up to 4% Access to discounted shopping opportunities and employee assistance programme We aim to review applications as quickly as possible. However, due to the volume of interest we receive, we may not be able to contact all applicants individually. If you have not heard from us within two weeks of the closing date, please assume that your application has not been successful this time. At Catch22 we value equality, diversity and inclusion. We are wholeheartedly committed to the principle of equality of opportunity, both as an employer and as a provider of services. Diversity and Inclusion is part of what we do every day, working to deliver our vision to build a strong society where everyone has good people around them, a purpose, and a good place to live. Catch22 is committed to rigorous safeguarding and safer recruitment practices; ensuring that every individual within the organisation has been safely and appropriately checked. To Apply If you feel you are a suitable candidate and would like to work for Catch22, please click apply to be redirected to our website to complete your application.
People Operations Officer Location: High St, Brasted, Westerham, UK Contract type: Full time, Permanent Salary: Up to £27,184 per annum Access to your own means of transportation would be beneficial, as the local bus service is unfortunately neither frequent nor reliable. We recommend you research your potential commute ahead of applying. Company Description At Catch22, we are proud of our reputation as a modern and progressive employer. Our 1,300 colleagues and 300 volunteers work at every stage of the social welfare cycle, supporting over 60,000 individuals from cradle to career. Our work spans education, social justice and rehabilitation, children's social care, family support, social action and getting people into work. The People Team plays a critical role in supporting our services to deliver our work. We're a team of nearly 20, and work from our offices in Brasted, Kent, Central London and remotely (with travel to our services). Job Description If you're looking for your first or second job in HR and already have impressive administrative and organisational skills, as well working towards your CIPD level 3 or equivalent then we have the ideal role for you. As People Operations Officer you will be delivering a customer-focussed HR processing service for a number of areas of our organisation. You will be working with our Service Managers to ensure they work to our HR polices, processes and practices. This will include: Using the ATS system to approve and publish roles Carrying out background checks and onboarding new staff. Issuing offer letters and contracts of employment. Administering the leaver processes. Processing variations to contracts and payroll changes and entering timesheets. Monitoring key events and dates relevant to the employment relationship (e.g. DBS renewals) and taking appropriate action. Collating inter-company transfer (TUPE) data as required and implementing the payroll and records aspects of TUPE transfers Managing the employee absence processes, including annual leave, sickness, maternity and paternity. Preparing redundancy calculations Supporting with grievance and disciplinary investigations by making arrangements and taking notes. Supporting Managers with informal and Stage 1 sickness absence cases. Dealing in a sensitive and professional manner with enquiries from all sources and maintaining privacy and confidentiality at all times You will be managed by our People Operations Manager, and will be working with a wider People team who support other areas of the organisation, so there will be plenty of opportunities to learn from others, hear more about what we do and how you play a part in the bigger picture. You'll also be working closely with the rest of the team in particularly the Strategic People Partners and ER & Wellbeing team. Your relationship with our Payroll team is also going to be key. Qualifications An understanding of, or keen interest in HR is essential, while some experience of the area would be desirable. We will also look to supporting you with further development and in gaining a recognised qualification in HR support. To succeed in this role you must possess a good basic education and strong administrative skills - including a familiarity with Word and Excel, and experience of using mail merge and databases. You will be able to work on your own initiative and maintain confidentiality. In addition, you must be able to demonstrate: The ability to build and develop strong working relationships A strong customer service ethos and good communication skills The ability to work effectively under pressure Time management and prioritisation skills Excellent attention to detail and accuracy. Desirable criteria: Experience of working in a busy Human Resources or Finance Department. Experience of using a HR database system. Knowledge of the main areas of HR administration Able to develop basic administration procedures. Additional Information Access to your own means of transportation would be beneficial, as the local bus service is unfortunately neither frequent nor reliable. We recommend you research your potential commute ahead of applying. Unless otherwise stated, interviews will be arranged as suitable candidates are identified, so early application is strongly advised. At Catch22 we value equality, diversity and inclusion. We are wholeheartedly committed to the principle of equality of opportunity, both as an employer and as a provider of services. Diversity and Inclusion is part of what we do every day, working to deliver our vision to build a strong society where everyone has good people around them, a purpose, and a good place to live. To Apply If you feel you are a suitable candidate and would like to work for Catch22, please click apply to be redirected to our website to complete your application.
Sep 01, 2026
Full time
People Operations Officer Location: High St, Brasted, Westerham, UK Contract type: Full time, Permanent Salary: Up to £27,184 per annum Access to your own means of transportation would be beneficial, as the local bus service is unfortunately neither frequent nor reliable. We recommend you research your potential commute ahead of applying. Company Description At Catch22, we are proud of our reputation as a modern and progressive employer. Our 1,300 colleagues and 300 volunteers work at every stage of the social welfare cycle, supporting over 60,000 individuals from cradle to career. Our work spans education, social justice and rehabilitation, children's social care, family support, social action and getting people into work. The People Team plays a critical role in supporting our services to deliver our work. We're a team of nearly 20, and work from our offices in Brasted, Kent, Central London and remotely (with travel to our services). Job Description If you're looking for your first or second job in HR and already have impressive administrative and organisational skills, as well working towards your CIPD level 3 or equivalent then we have the ideal role for you. As People Operations Officer you will be delivering a customer-focussed HR processing service for a number of areas of our organisation. You will be working with our Service Managers to ensure they work to our HR polices, processes and practices. This will include: Using the ATS system to approve and publish roles Carrying out background checks and onboarding new staff. Issuing offer letters and contracts of employment. Administering the leaver processes. Processing variations to contracts and payroll changes and entering timesheets. Monitoring key events and dates relevant to the employment relationship (e.g. DBS renewals) and taking appropriate action. Collating inter-company transfer (TUPE) data as required and implementing the payroll and records aspects of TUPE transfers Managing the employee absence processes, including annual leave, sickness, maternity and paternity. Preparing redundancy calculations Supporting with grievance and disciplinary investigations by making arrangements and taking notes. Supporting Managers with informal and Stage 1 sickness absence cases. Dealing in a sensitive and professional manner with enquiries from all sources and maintaining privacy and confidentiality at all times You will be managed by our People Operations Manager, and will be working with a wider People team who support other areas of the organisation, so there will be plenty of opportunities to learn from others, hear more about what we do and how you play a part in the bigger picture. You'll also be working closely with the rest of the team in particularly the Strategic People Partners and ER & Wellbeing team. Your relationship with our Payroll team is also going to be key. Qualifications An understanding of, or keen interest in HR is essential, while some experience of the area would be desirable. We will also look to supporting you with further development and in gaining a recognised qualification in HR support. To succeed in this role you must possess a good basic education and strong administrative skills - including a familiarity with Word and Excel, and experience of using mail merge and databases. You will be able to work on your own initiative and maintain confidentiality. In addition, you must be able to demonstrate: The ability to build and develop strong working relationships A strong customer service ethos and good communication skills The ability to work effectively under pressure Time management and prioritisation skills Excellent attention to detail and accuracy. Desirable criteria: Experience of working in a busy Human Resources or Finance Department. Experience of using a HR database system. Knowledge of the main areas of HR administration Able to develop basic administration procedures. Additional Information Access to your own means of transportation would be beneficial, as the local bus service is unfortunately neither frequent nor reliable. We recommend you research your potential commute ahead of applying. Unless otherwise stated, interviews will be arranged as suitable candidates are identified, so early application is strongly advised. At Catch22 we value equality, diversity and inclusion. We are wholeheartedly committed to the principle of equality of opportunity, both as an employer and as a provider of services. Diversity and Inclusion is part of what we do every day, working to deliver our vision to build a strong society where everyone has good people around them, a purpose, and a good place to live. To Apply If you feel you are a suitable candidate and would like to work for Catch22, please click apply to be redirected to our website to complete your application.
Specialist Children & Young People Support Location: Hertfordshire Police Headquarters Salary: £29,000 per annum Vacancy Type: Fixed term until August 31st 2027 Closing Date: 12th June 2026 Company Description Catch22 exists to help build a society where everyone has a good place to live, good people around them, and a fulfilling purpose. We achieve this in two ways. First, we improve lives on the frontline through delivery of public services. Secondly, we use our knowledge to change 'the system', to fix the complex web that can trap and disempower those it was set up to help. With the heart of a charity and the mindset of a business, we are uniquely placed to deliver on this challenging agenda. In Justice, we work with young people and adults in custody and in the community, providing a range of services including offender management and resettlement, mentoring, veterans in custody, victim services, gangs work and youth justice. We believe that with effective support mechanisms and the correct interventions, we can change service user s ideology, helping them desist from crime and reach their true potential. Job Description Beacon Victim Care provides tailored support to help victims of crime cope, recover, and move forward. We are looking for a passionate and experienced Specialist Children and Young People Caseworker to deliver enhanced support to young victims of crime across the service. In this rewarding role, you will build trusted relationships with children and young people, providing practical and emotional support through a trauma-informed and person-centred approach. You will manage a caseload of medium and high-risk cases, complete assessments and support plans, and help young people understand their rights and the criminal justice process. You will also deliver awareness sessions, preventative interventions, and engaging activities within schools, youth settings, and community venues. Working collaboratively with partner agencies, you will help develop strong referral pathways and ensure safeguarding remains central to all practice. As a specialist practitioner, you will support colleagues through coaching, sharing best practice, and helping to develop creative approaches that improve outcomes for children and young people affected by crime. Qualifications GCSE English and Maths (minimum) Experience working with vulnerable children and young people Knowledge of safeguarding and risk management relating to CYP Experience delivering projects, interventions, or engagement activities for young people Excellent communication and relationship-building skills Ability to manage a caseload and maintain accurate records Strong partnership-working and organisational skills Desirable: Qualification relevant to working with children and young people Experience within victim services, youth work, or criminal justice settings If you require additional info, such as the full job description, company values, or a candidate pack, please click the link below. To Apply If you feel you are a suitable candidate and would like to work for Catch22, please proceed through the following link to be redirected to our website to complete your application.
May 30, 2026
Full time
Specialist Children & Young People Support Location: Hertfordshire Police Headquarters Salary: £29,000 per annum Vacancy Type: Fixed term until August 31st 2027 Closing Date: 12th June 2026 Company Description Catch22 exists to help build a society where everyone has a good place to live, good people around them, and a fulfilling purpose. We achieve this in two ways. First, we improve lives on the frontline through delivery of public services. Secondly, we use our knowledge to change 'the system', to fix the complex web that can trap and disempower those it was set up to help. With the heart of a charity and the mindset of a business, we are uniquely placed to deliver on this challenging agenda. In Justice, we work with young people and adults in custody and in the community, providing a range of services including offender management and resettlement, mentoring, veterans in custody, victim services, gangs work and youth justice. We believe that with effective support mechanisms and the correct interventions, we can change service user s ideology, helping them desist from crime and reach their true potential. Job Description Beacon Victim Care provides tailored support to help victims of crime cope, recover, and move forward. We are looking for a passionate and experienced Specialist Children and Young People Caseworker to deliver enhanced support to young victims of crime across the service. In this rewarding role, you will build trusted relationships with children and young people, providing practical and emotional support through a trauma-informed and person-centred approach. You will manage a caseload of medium and high-risk cases, complete assessments and support plans, and help young people understand their rights and the criminal justice process. You will also deliver awareness sessions, preventative interventions, and engaging activities within schools, youth settings, and community venues. Working collaboratively with partner agencies, you will help develop strong referral pathways and ensure safeguarding remains central to all practice. As a specialist practitioner, you will support colleagues through coaching, sharing best practice, and helping to develop creative approaches that improve outcomes for children and young people affected by crime. Qualifications GCSE English and Maths (minimum) Experience working with vulnerable children and young people Knowledge of safeguarding and risk management relating to CYP Experience delivering projects, interventions, or engagement activities for young people Excellent communication and relationship-building skills Ability to manage a caseload and maintain accurate records Strong partnership-working and organisational skills Desirable: Qualification relevant to working with children and young people Experience within victim services, youth work, or criminal justice settings If you require additional info, such as the full job description, company values, or a candidate pack, please click the link below. To Apply If you feel you are a suitable candidate and would like to work for Catch22, please proceed through the following link to be redirected to our website to complete your application.
Company Description Catch22 exists to help build a society where everyone has a good place to live, good people around them, and a fulfilling purpose. We call these our '3Ps'. We achieve this in two ways. First, we improve lives on the frontline through delivery of public services. Secondly, we use our knowledge to change 'the system', to fix the complex web that can trap and disempower those it was set up to help. With the heart of a charity and the mindset of a business, we are uniquely placed to deliver on this challenging agenda. Our Young People & Families (YP&F) Operational Hub delivers a wide range of integrated support services designed to help resolve complex difficulties experienced by young people and their families/carers. Support is provided to people who find themselves in a range of circumstances; they may be missing from home or have emotional, housing or substance misuse issues. We also support families where parents/carers are experiencing domestic abuse, substance misuse, emotional issues, homelessness or unemployment. Whatever the situation, we work alongside young people and their carers to find a way of stabilising their lives. Redthread is a hospital based youth work service, working alongside NHS staff and other professionals in emergency departments. Our experienced, specialist youth workers engage with and support young people, aiming to support them with their needs in hospital and post-discharge. We often meet young people at a moment of change and work with them to find a positive way forward. We provide long-term, holistic support. We consider every aspect of a young person s life and build support around them. About the Mental Health Youth Work Service Pilot The prevalence of reported mental health challenges in children and young people living in England have been increasing. In addition, research tells us that children and young people facing such challenges with their mental health are more likely to self-harm. For some children and young people, A&E Departments may be a first point of contact with healthcare services following self-harm. While in recent years the number of attendances by children and young people for mental health needs and/or self-harm have stabilised, there was a sharp increase in attendances following the pandemic. For children and young people who have gone to A&E for support with their mental health, such as following self-harm, waiting a long time in A&E can be hard. A&E Departments are often very busy and loud places and there is not always access to secluded space for those who have gone to A&E when experiencing difficulties with their mental health. Children and young people who are also neurodiverse may find the environment particularly challenging and overstimulating while they are waiting to access care and support. This pilot aims to strengthen the offer of support to young people aged 11-18 in A&E, and also consider the wider social and emotional wellbeing needs of those individuals whilst in that environment and following discharge by ensuring there is follow up support for a variety of services. The Mental Health Youth Work Service model has been informed by young people with experience of hospital attendances after self-harming, and their feedback has been used to shape the care we aim to deliver. The service runs across two hospital sites in London: King s College Hospital and Queen Elizabeth Hospital. There will be a team consisting of one Senior Youth Worker and a Youth Worker embedded in each site. Where you fit in This is an exciting new service working in partnership with Queen Elizabeth Hospital Accident and Emergency Department. The project is a pilot that aims to provide specialist Youth Work support for young people presenting to a hospital because of their mental health, and specifically where they attend because of self-harm. The Senior Youth Worker will lead on the Mental Health Youth Work service embedded within the A&E department. This will involve line management responsibilities for the Mental Health Youth Worker, partnership working to build relationships both internally within the hospital and externally in the local community, and with both statutory and non-statutory partners. The Senior Youth worker will be expected to support and build trusting relationships with young people who present with acute needs and are often in a crisis. They will manage a caseload of their own, with contact taking place both in the hospital and post-discharge in the community. The Senior Youth Worker will ensure the integration of the service at their respective hospital A&E department, and work alongside the Team Leader in reporting, monitoring and evaluation requirements Main Duties & Accountabilities Lead the delivery of the Mental Health Youth Work service for young people aged 11-18 who attend the A&E department. Ensure that all young people are assessed holistically and care plans are tailored, trauma-informed and empowering, with the aim of reducing further harm. Line manage the Mental Health Youth Worker, providing guidance and direction through regular contact and meetings, case allocation, caseload oversight and one-to-one supervision, both formally and informally. In collaboration with the other Senior Youth Worker, provide overall support to the team to develop and improve skills, including assessment and recording, to ensure that Redthread s model of intervention is delivered consistently. Promote high levels of wellbeing for staff members who are working with young people who have experienced acute and chronic mental health challenges Hold a caseload and work with young people with often complex needs, in a range of settings, including in A&E, in the community, face-to-face and virtually where required, and promote their personal, educational, health and social development through all interactions Assist with the on-going development of the service model to ensure that young people and other stakeholders gain the maximum benefit from Redthread s interventions Along with the team, tailor and design youth work resources that are specific to the young people we are working with Contribute to the training programme that Redthread provides for hospital staff, including informal microteaching and more formal presentations. With support from the Team Leader, maintain strong working relationships within the Hospital, and NHS staff ensuring that Redthread youth workers are fully embedded in the health setting and are working with clinical staff to deliver a service that meets the needs of young people, including promoting the service within the hospital and attending appropriate internal meetings Assist in building and maintaining strong working relationships with Redthread stakeholders, project partners and with other agencies working with young people and to represent Redthread at external meetings as required. Ensure that as a team, you are proactive in researching and networking with other organisations working with young people in the area served by the hospital to ensure that the Youth Workers have a good knowledge of other services and projects that may be of interest to the young people we work with or appropriate for us to refer to. Attend multi-disciplinary team meetings in hospital, working with ED staff and CAMHS teams to support and safeguard young people Maintain a good level of professional knowledge of the issues affecting young people, particularly related to their mental health needs and self harm. In all areas of the work, apply an in-depth understanding of safeguarding responsibilities when working with children and young people, and provide guidance to your team members that adheres to Redthread s Safeguarding policy and procedures and safeguarding policies of respective NHS Trusts. Ensure information resources such as client forms, databases and contact files are kept fully up-to-date and secure, in line with GDPR, the Data Protection Act and our Confidentiality Policy and Consent Policy. Maintain high-quality recording of interventions with young people on our database, Salesforce, in line with Redthread s best-practice requirements. (Training will be provided.) Collect and record evidence of project outcomes and young people s achievements, to ensure the completion of monitoring forms and project progress reports as required. Work as part of a team to continue to develop the programme s monitoring and evaluation in order to facilitate internal reflection and learning, and to demonstrate its effectiveness and impact to external stakeholders. To ensure that the Youth Worker accurately captures and records data on the CRM system. To ensure that it can be used to identify trends and provide insights. To use these insights and trends to shape service delivery and share information with partners. With support from the Team Leader and oversight from the Service Manager, produce monthly and quarterly reports as required by funders and to inform leaders of the operational performance of the organisation. QUALIFICATIONS Essential: Relevant level 3 or 4 qualification in health & wellbeing, youth provision or similar or demonstrable equivalent experience Desirable: A degree-level qualification in social work, youth work, social science, education or another relevant field Qualifications in counselling and/or mental health first aid for young people KNOWLEDGE Essential . click apply for full job details
May 29, 2026
Full time
Company Description Catch22 exists to help build a society where everyone has a good place to live, good people around them, and a fulfilling purpose. We call these our '3Ps'. We achieve this in two ways. First, we improve lives on the frontline through delivery of public services. Secondly, we use our knowledge to change 'the system', to fix the complex web that can trap and disempower those it was set up to help. With the heart of a charity and the mindset of a business, we are uniquely placed to deliver on this challenging agenda. Our Young People & Families (YP&F) Operational Hub delivers a wide range of integrated support services designed to help resolve complex difficulties experienced by young people and their families/carers. Support is provided to people who find themselves in a range of circumstances; they may be missing from home or have emotional, housing or substance misuse issues. We also support families where parents/carers are experiencing domestic abuse, substance misuse, emotional issues, homelessness or unemployment. Whatever the situation, we work alongside young people and their carers to find a way of stabilising their lives. Redthread is a hospital based youth work service, working alongside NHS staff and other professionals in emergency departments. Our experienced, specialist youth workers engage with and support young people, aiming to support them with their needs in hospital and post-discharge. We often meet young people at a moment of change and work with them to find a positive way forward. We provide long-term, holistic support. We consider every aspect of a young person s life and build support around them. About the Mental Health Youth Work Service Pilot The prevalence of reported mental health challenges in children and young people living in England have been increasing. In addition, research tells us that children and young people facing such challenges with their mental health are more likely to self-harm. For some children and young people, A&E Departments may be a first point of contact with healthcare services following self-harm. While in recent years the number of attendances by children and young people for mental health needs and/or self-harm have stabilised, there was a sharp increase in attendances following the pandemic. For children and young people who have gone to A&E for support with their mental health, such as following self-harm, waiting a long time in A&E can be hard. A&E Departments are often very busy and loud places and there is not always access to secluded space for those who have gone to A&E when experiencing difficulties with their mental health. Children and young people who are also neurodiverse may find the environment particularly challenging and overstimulating while they are waiting to access care and support. This pilot aims to strengthen the offer of support to young people aged 11-18 in A&E, and also consider the wider social and emotional wellbeing needs of those individuals whilst in that environment and following discharge by ensuring there is follow up support for a variety of services. The Mental Health Youth Work Service model has been informed by young people with experience of hospital attendances after self-harming, and their feedback has been used to shape the care we aim to deliver. The service runs across two hospital sites in London: King s College Hospital and Queen Elizabeth Hospital. There will be a team consisting of one Senior Youth Worker and a Youth Worker embedded in each site. Where you fit in This is an exciting new service working in partnership with Queen Elizabeth Hospital Accident and Emergency Department. The project is a pilot that aims to provide specialist Youth Work support for young people presenting to a hospital because of their mental health, and specifically where they attend because of self-harm. The Senior Youth Worker will lead on the Mental Health Youth Work service embedded within the A&E department. This will involve line management responsibilities for the Mental Health Youth Worker, partnership working to build relationships both internally within the hospital and externally in the local community, and with both statutory and non-statutory partners. The Senior Youth worker will be expected to support and build trusting relationships with young people who present with acute needs and are often in a crisis. They will manage a caseload of their own, with contact taking place both in the hospital and post-discharge in the community. The Senior Youth Worker will ensure the integration of the service at their respective hospital A&E department, and work alongside the Team Leader in reporting, monitoring and evaluation requirements Main Duties & Accountabilities Lead the delivery of the Mental Health Youth Work service for young people aged 11-18 who attend the A&E department. Ensure that all young people are assessed holistically and care plans are tailored, trauma-informed and empowering, with the aim of reducing further harm. Line manage the Mental Health Youth Worker, providing guidance and direction through regular contact and meetings, case allocation, caseload oversight and one-to-one supervision, both formally and informally. In collaboration with the other Senior Youth Worker, provide overall support to the team to develop and improve skills, including assessment and recording, to ensure that Redthread s model of intervention is delivered consistently. Promote high levels of wellbeing for staff members who are working with young people who have experienced acute and chronic mental health challenges Hold a caseload and work with young people with often complex needs, in a range of settings, including in A&E, in the community, face-to-face and virtually where required, and promote their personal, educational, health and social development through all interactions Assist with the on-going development of the service model to ensure that young people and other stakeholders gain the maximum benefit from Redthread s interventions Along with the team, tailor and design youth work resources that are specific to the young people we are working with Contribute to the training programme that Redthread provides for hospital staff, including informal microteaching and more formal presentations. With support from the Team Leader, maintain strong working relationships within the Hospital, and NHS staff ensuring that Redthread youth workers are fully embedded in the health setting and are working with clinical staff to deliver a service that meets the needs of young people, including promoting the service within the hospital and attending appropriate internal meetings Assist in building and maintaining strong working relationships with Redthread stakeholders, project partners and with other agencies working with young people and to represent Redthread at external meetings as required. Ensure that as a team, you are proactive in researching and networking with other organisations working with young people in the area served by the hospital to ensure that the Youth Workers have a good knowledge of other services and projects that may be of interest to the young people we work with or appropriate for us to refer to. Attend multi-disciplinary team meetings in hospital, working with ED staff and CAMHS teams to support and safeguard young people Maintain a good level of professional knowledge of the issues affecting young people, particularly related to their mental health needs and self harm. In all areas of the work, apply an in-depth understanding of safeguarding responsibilities when working with children and young people, and provide guidance to your team members that adheres to Redthread s Safeguarding policy and procedures and safeguarding policies of respective NHS Trusts. Ensure information resources such as client forms, databases and contact files are kept fully up-to-date and secure, in line with GDPR, the Data Protection Act and our Confidentiality Policy and Consent Policy. Maintain high-quality recording of interventions with young people on our database, Salesforce, in line with Redthread s best-practice requirements. (Training will be provided.) Collect and record evidence of project outcomes and young people s achievements, to ensure the completion of monitoring forms and project progress reports as required. Work as part of a team to continue to develop the programme s monitoring and evaluation in order to facilitate internal reflection and learning, and to demonstrate its effectiveness and impact to external stakeholders. To ensure that the Youth Worker accurately captures and records data on the CRM system. To ensure that it can be used to identify trends and provide insights. To use these insights and trends to shape service delivery and share information with partners. With support from the Team Leader and oversight from the Service Manager, produce monthly and quarterly reports as required by funders and to inform leaders of the operational performance of the organisation. QUALIFICATIONS Essential: Relevant level 3 or 4 qualification in health & wellbeing, youth provision or similar or demonstrable equivalent experience Desirable: A degree-level qualification in social work, youth work, social science, education or another relevant field Qualifications in counselling and/or mental health first aid for young people KNOWLEDGE Essential . click apply for full job details
