Bangura Solutions

2 job(s) at Bangura Solutions

Bangura Solutions
Dec 19, 2022
Contractor
Associate Service Designer - inside IR35 Hybrid Multiple Locations Long-term Security Clearance: Security Check (SC) We are seeking an Associate Service Designer the role is hybrid, based between 2 days a week onsite and the remainder of the week working remotely. The person we are looking for will have extensive experience with understanding user needs and assisting in designing services that meet them, you will be collaborating with multidisciplinary teams to understand user behavior and feedback. Role/Responsibilities: Assisting with the analysis of research findings, data, critical thinking and concept generation. Planning and assisting with workshops to drive actionable outcomes. Supporting as-is service design, analysing pain points within services, identifying improvement opportunities and assisting in providing design solutions. Using prototyping methods to communicate ideas and concepts with users to encourage collaboration and iterative design processes. Contribute to building an open and collaborative culture within IDD and beyond the Directorate. Proactively focusing on continuous improvement of self and service, working with others to improve the user experience, simplify processes and improve efficiency of IT Services to enable the Government's diplomatic, development and consular work around the world. Agile working (relevant skill level: awareness) Communication skills (relevant skill level: awareness) Digital perspective (relevant skill level: awareness) Prototyping in code (relevant skill level: awareness) User focus (relevant skill level: working) ITIL Foundation is a desirable qualification for this role. Successful candidates will be expected to gain ITIL Foundation within their probation period. This is also a flexible work from home options available (Hybrid) but some travel to our support centre will be required at times. Minorities, women, LGBTQ+ candidates, and individuals with disabilities are encouraged to apply. Interviews will take place this week, so please apply immediately to be considered for this exciting career opportunity or call Bangura Solutions to discuss this job further.
Bangura Solutions
Dec 07, 2021
Contractor
We have an opportunity for a Performance and Benefits Lead to join an inclusive team and well-balanced working environment. Our trustworthy client is looking for someone who can proactively identify, quantify, and track the realisation of benefits used to justify investment in the Portfolio. You will be responsible for collecting and performing data analysis about costs, benefits, and performance for each cluster of departments. You will ensure that a fit for purpose' approach to benefits measurement and realisation is used to provide assurance that the benefits identified can be achieved, supporting the overall integrity and coherence of delivery against the shared services strategy. You will be trusted with the following meaningful reposnsibilities: Delivery & Leadership - Provide visible and effective leadership, lead benefits management and work with the Portfolio Manager to deliver the anticipated portfolio benefits and outcomes. Develop clear vision and standards and champion the use of best practice benefits management standards, tools and processes. Build strong networks both internally and externally. Business Case - Support the Clusters in preparing and updating the benefits elements of their Business Cases working with specialists as required. Benefits Management Strategy - Define and shape the benefits management strategy taking into account the wider organisation methodology. Benefits Realisation Plan - Oversee the Portfolio Benefits Realisation Plan including change control. Identify risks to benefits realisation. Develop and propose mitigations. Tracking & Reporting - Establish the mechanism for co-ordinated and consistent tracking and reporting of benefits through the Portfolio life cycle and into realisation. Benefits Mapping - Coordinate workshops, maps benefits and ensures alignment. Circulates for agreement and approval. Works with a range of stakeholders to validate and test dependencies. Stakeholder Management - Work with Stakeholders and wider benefits management community to ensure benefits are identified, understood, owned and maximised. Brief key stakeholders ahead of benefits reviews, enhance and improve benefits management best practice. Performance tracking - Gathering, analysing and interpreting data and information on various aspects of the performance across government departments and agencies Perform the methodical investigation, analysis, review, and documentation of all information and data related to costs, benefits, and performance for each from all departments. Regular update of the dashboard to present clearly and concisely the most important messages about strategy implementation The following skills and experience will be beneficial for the role: Ability to work through others to motivate change, drive an agenda and influence senior leaders A strong proven track record in relationship building and management, to challenge and collaborate across boundaries and in sensitive environments. Experience of planning significant programmes across government Strong level of data processing, analysis, and manipulation skills. Strong oral and written communication skills, with an ability to get complex information across in a clear and succinct way. The ability to understand and analyse numerical data, and to identify and report the key points to non-technical audiences, including senior stakeholders. Understanding of financial accounts and ability to analyse financial and performance information to identify and report on impact. Ability to use data visualisation tools (eg Power BI, Tableau, etc.) other relevant analytical tools, and strong excel skills Formal PPM qualification would be advantageous Numerate degree, accountancy, business economics, statistics or similar qualification would be advantageous Minorities, women, LGBTQ+ candidates, and individuals with disabilities are encouraged to apply. Interviews will be held next week, please apply immediately or call Bangura Solutions to discuss this contract role further.