Ripple

6 job(s) at Ripple

Ripple
Sep 07, 2026
Full time
Please note this is for London, UK. You only need toapply to one location if there are multiple listed for the job. At Ripple, we're building a world where value moves like information does today. It's big, it's bold, and we're already doing it. Through our crypto solutions for financial institutions, businesses, governments and developers, we are improving the global financial system and creating greater economic fairness and opportunity for more people, in more places around the world. And we get to do the best work of our career and grow our skills surrounded by colleagues who have our backs. If you're ready to see your impact and unlock incredible career growth opportunities, join us, and build real world value. THE WORK: The Customer Success Manager plays a key role in driving revenue, product adoption and retention across the Ripple Treasury customer base in EMEA. Acting as a trusted advisor to Heads of Treasury, Finance leaders and CFOs, the CSM will own a portfolio of strategic enterprise accounts - deepening relationships, accelerating adoption of Ripple Treasury's cash, liquidity, forecasting, payments, netting, reconciliation capabilities, and supporting expansion and renewal opportunities across Ripple's product suite WHAT YOU'LL DO: Own a portfolio of strategic enterprise treasury accounts across EMEA, with responsibility for adoption, retention, satisfaction and growth outcomes. Develop a deep understanding of each customer's treasury organisation, technical landscape, internal decision-making, aspirations and needs - mapping their workflows to measurable success outcomes on the Ripple Treasury platform. Build trusted, senior-level relationships with Heads of Treasury, Finance leaders and CFOs, serving as an advisor and Ripple advocate. Run QBRs and executive-level success reviews; conduct financial, business and value analysis tied to customer targets such as cost reduction, forecasting accuracy and operational efficiency. Own the commercial health of your portfolio: maintain an early-warning view of churn risk (health scores, usage decline, escalations, sentiment), flag at-risk accounts to AM/RM with a documented save plan, and build account strategies that identify and progress renewal, upsell and cross-sell opportunities through to deal execution. Champion the innovation and product agenda across your book of business, turning each release into measurable customer adoption. Drive customer references and advocacy across the portfolio, building a pipeline of referenceable accounts and advocacy assets (case studies, testimonials, event speakers ) in partnership with Marketing. Lead and support customer events across the EMEA region, driving engagement and community-building within your book of business. Resolve complex product and operational issues by partnering with Support, Engineering and Technical Services, and by leading deep root-cause analysis where required. Represent the voice of the customer across Ripple; collect and communicate customer feedback to Product, Engineering and GTM to shape the roadmap. Maintain admin and operational excellence across your book of business, keeping account data and response SLAs at a consistently high standard. Contribute to scalable Customer Success processes, playbooks and enablement resources, and mentor newer team members through knowledge-sharing and peer onboarding. Identify and champion internal process improvements. WHAT YOU'LL BRING: Fluency in English is required; German and/or French are a plus. 4+ years of experience in customer-facing roles within enterprise SaaS, FinTech or financial services, ideally in Customer Success or strategic account management. Deep domain expertise in corporate treasury: cash and liquidity management, cash flow forecasting, netting, payments and settlement, bank connectivity - hands on practitioner experience in a corporate treasury function is a strong plus. Direct experience with Treasury Management Systems (e.g. Ripple Treasury, Kyriba, IT2, Quantum, or similar), as an implementer, power user or vendor side advisor. A track record of managing a portfolio of strategic enterprise accounts with meaningful ARR ownership, and of driving measurable adoption, retention and expansion outcomes. Demonstrable understanding of multi stakeholder management in complex enterprise environments, including engagement with C level and senior treasury stakeholders. Experience running QBRs and executive business reviews, and conducting value and business analysis against customer financial targets. Excellence in building relationships across cross functional, global teams (Product, Engineering, Solutions, Sales, Marketing, Legal). Familiarity with Customer Success tooling (e.g. Salesforce, Gong, Gainsight) and analytics/BI tools (e.g. Pendo, Qlik Sense) is a plus. Excellent interpersonal skills, with experience coaching and enabling peers; a highly self motivated individual who operates proactively and is driven to create impact and succeed. WHO WE ARE: Do Your Best Work The opportunity to build in a fast paced start up environment with experienced industry leaders A learning environment where you can dive deep into the latest technologies and make an impact. A professional development budget to support other modes of learning. Thrive in an environment where no matter what race, ethnicity, gender, origin, or culture they identify with, every employee is a respected, valued, and empowered part of the team. In office collaboration for moments that matter is important to our culture, and we give managers and teams the flexibility to decide which 10+ days a month they come in. Bi weekly all company meeting - business updates and ask me anything style discussion with our Leadership Team We come together for moments that matter which include team offsites, team bonding activities, happy hours and more! Take Control of Your Finances Competitive salary, bonuses, and equity Competitive benefits that cover physical and mental healthcare, retirement, family forming, and family support Employee giving match Take Care of Yourself R&R days so you can rest and recharge Generous wellness reimbursement and weekly onsite & virtual programming Generous vacation policy - work with your manager to take time off when you need it Industry leading parental leave policies. Family planning benefits. Catered lunches, fully stocked kitchens with premium snacks/beverages, and plenty of fun events Benefits listed above are for full time employees. Ripple is an Equal Opportunity Employer. We're committed to building a diverse and inclusive team. We do not discriminate against qualified employees or applicants because of race, color, religion, gender identity, sex, sexual identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, military status, or any other characteristic protected by local law or ordinance.
Ripple
Sep 07, 2026
Full time
Lead Technical Recruiter (Quant Engineering) London, UK WHAT YOU'LL DO: Own the specialized recruiting process from sourcing to complex offer negotiations for Quantitative Engineering and Algorithmic Trading positions. Develop high-level strategies to meet aggressive hiring goals, working alongside Engineering Leads to align technical priorities and performance objectives. Plan out-of-the-box sourcing strategies to attract elite talent from niche environments like Kaggle, GitHub, ArXiv, competitive programming forums (Codeforces), and quantitative finance conferences (NeurIPS, ICML). Ensure a white-glove candidate experience, keeping sophisticated candidates advised and well-prepared for rigorous technical assessments throughout the entire process. Partner with hiring managers to deeply understand the nuances of specific quant stacks, modeling requirements, and performance engineering needs. Own and drive the intake meeting, interview team kick-off, and technical debrief process to ensure a data-driven hiring bar. Deliver weekly performance analytics and progress reports to hiring managers and senior leadership. WHAT YOU'LL BRING: 7+ years of proven experience in recruiting, with at least 3+ years specifically focused on Quantitative Engineering, High-Frequency Trading (HFT), or Machine Learning talent. A blend of agency (specialized search) and in-house startup experience is preferred to navigate both high-volume and high-touch environments. Strong sourcing skills with a proven track record of converting passive, highly-compensated talent into hires. Experience using niche channels to source candidates, including math Olympiads, research labs, and diversity-in-STEM academic events. Self-starter mentality who thrives in a fast-paced, collaborative environment with exceptional organizational precision. In-depth knowledge of the quantitative tech stack, including proficiency in discussing C++, Python (NumPy/Pandas), Rust, Low-Latency systems, and Distributed Computing. Experienced Bay Area or Financial Hub recruiter with extensive knowledge of the competitive landscape in FinTech and quantitative hedge funds. Expertise in the tools of the trade: Greenhouse (ATS), LinkedIn Recruiter, specialized sourcing tools (e.g., Entelo, SeekOut), and technical repositories like GitHub. Strong written and verbal communication skills, with the ability to "speak the language" of PhDs and elite engineers. Take Control of Your Finances Competitive salary, bonuses, and equity Competitive benefits that cover physical and mental healthcare, retirement, family forming, and family support Employee giving match Take Care of Yourself R&R days so you can rest and recharge Generous wellness reimbursement and weekly onsite & virtual programming Generous vacation policy - work with your manager to take time off when you need it Industry-leading parental leave policies. Family planning benefits. Catered lunches, fully-stocked kitchens with premium snacks/beverages, and plenty of fun events Benefits listed above are for full-time employees. Ripple is an Equal Opportunity Employer. We're committed to building a diverse and inclusive team. We do not discriminate against qualified employees or applicants because of race, color, religion, gender identity, sex, sexual identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, military status, or any other characteristic protected by local law or ordinance.
Ripple
Sep 07, 2026
Full time
A leading tech firm in Greater London is looking for a Lead Technical Recruiter specializing in Quantitative Engineering. You will own the recruiting process from sourcing to negotiations, work closely with hiring managers, and develop high-level strategies to attract elite talent from niche environments. The ideal candidate has extensive recruiting experience, particularly in HFT and machine learning, along with strong sourcing skills. The company offers competitive salary, bonuses, and extensive benefits including wellness programs and generous parental leave policies.
Ripple
Sep 01, 2026
Full time
Professional Services Consultant (German-Speaking) London, UK At Ripple, we're building a world where value moves like information does today. It's big, it's bold, and we're already doing it. Through our crypto solutions for financial institutions, businesses, governments and developers, we are improving the global financial system and creating greater economic fairness and opportunity for more people, in more places around the world. And we get to do the best work of our career and grow our skills surrounded by colleagues who have our backs. If you're ready to see your impact and unlock incredible career growth opportunities, join us, and build real world value. THE WORK: At Ripple, we empower organizations on their path to strategic treasury through our leading SaaS treasury and risk management solutions. As a Professional Services Consultant, you will be the linchpin between our innovative technology and the financial aspirations of our esteemed clients. Your role transcends mere implementation; you will be a digital architect and a trusted advisor, carefully customizing solutions that enhance treasury operations to higher levels of efficiency. WHAT YOU'LL DO: Discovery & Strategy: Lead deep-dive discovery sessions to uncover client pain points, workflows, and technical requirements Solution Architecture: Design and document the "To-Be" state, determining the optimal configuration of Ripple Treasury's suite to meet specific client goals Trusted Advisory: Act as a subject matter expert, guiding clients through treasury best practices and helping them modernize legacy processes Implementation & Configuration: Take a hands on approach to configuring the platform, ensuring the technical setup aligns perfectly with the strategic vision Enablement & Training: Facilitate high impact training sessions that empower users and ensure the client realizes the maximum ROI from our solutions Cross Functional Collaboration: Partner with Sales, Product, and Engineering teams to provide client feedback and influence the future of our product roadmap WHAT YOU'LL BRING: 3+ years of experience in client facing solution consulting or software implementations, particularly in ERP or SaaS. A consultative approach, challenging the status quo and leading clients toward improved outcomes. Technical competence, with an understanding of complex software ecosystems and data flow between treasury systems, banks, and ERPs. Outstanding communication skills, translating technical jargon into accessible financial concepts. Expertise in treasury domains such as cash management, payments, risk, or hedge accounting. Financial proficiency, with experience in Corporate Treasury, Accounting, or Finance, and comfort discussing cash flow, debt, and financial risk. Proficiency in both English and German is required, with other languages considered a plus. WHO WE ARE: Do Your Best Work The opportunity to build in a fast paced start up environment with experienced industry leaders A learning environment where you can dive deep into the latest technologies and make an impact. A professional development budget to support other modes of learning. Thrive in an environment where no matter what race, ethnicity, gender, origin, or culture they identify with, every employee is a respected, valued, and empowered part of the team. In office collaboration for moments that matter is important to our culture, and we give managers and teams the flexibility to decide which 10+ days a month they come in. Bi weekly all company meeting - business updates and ask me anything style discussion with our Leadership Team We come together for moments that matter which include team offsites, team bonding activities, happy hours and more! Take Control of Your Finances Competitive salary, bonuses, and equity Competitive benefits that cover physical and mental healthcare, retirement, family forming, and family support Employee giving match Take Care of Yourself R&R days so you can rest and recharge Generous wellness reimbursement and weekly onsite & virtual programming Generous vacation policy - work with your manager to take time off when you need it Industry leading parental leave policies. Family planning benefits. Catered lunches, fully stocked kitchens with premium snacks/beverages, and plenty of fun events Benefits listed above are for full time employees. Ripple is an Equal Opportunity Employer. We're committed to building a diverse and inclusive team. We do not discriminate against qualified employees or applicants because of race, color, religion, gender identity, sex, sexual identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, military status, or any other characteristic protected by local law or ordinance.
Ripple Basingstoke, Hampshire
Aug 23, 2026
Full time
Ripple Recruitment have partnered with an ambitious digital agency based in Basingstoke that is looking for a talented Junior Developer to join their growing development team. If you already have hands-on experience working on live web projects and are eager to accelerate your technical growth, this role offers a structured pathway to progress into a Full Stack Developer. You will work closely alongside experienced developers and designers in a collaborative, design-led environment, gaining exposure across the entire development lifecycle from front-end WordPress builds to back-end logic, database design, and cloud infrastructure. This is a hybrid position requiring roughly two days a week onsite in Basingstoke, so candidates should be within a comfortable commuting distance (ideally with access to a car). Overview Assist in creating, customising, and maintaining bespoke WordPress themes and plugins. Turn design wireframes into clean, responsive, cross-browser compatible web pages. Develop your skills writing clean, scalable code using HTML, SCSS, JavaScript/TypeScript, and PHP. Learn to write and optimize SQL queries for database performance and reliability. Gain hands-on exposure to deployment processes, AWS cloud platforms, and Linux environments. Troubleshoot functional issues, squash bugs, and implement clean fixes across agency client sites. Stay curious about emerging web technologies, frameworks, and modern developer tooling. Essential Skills & Experience Some commercial experience working, ideally within an agency, software house, or in-house development team. Solid experience customising, building, or maintaining WordPress sites (themes/plugins). Strong grasp of HTML5, CSS/SCSS, JavaScript, and responsive web design. Practical understanding of database interactions and basic query writing (MySQL/SQL). Comfortable using IDEs like Visual Studio Code, Git/version control, and local dev environments. A genuine passion for web technology and a drive to expand your skill set toward Full Stack development. Desirable Experience Exposure to modern JS frameworks (React, Vue) or TypeScript. Familiarity with Python or back-end scripting languages. Basic awareness of UI/UX design principles or technical SEO. Progression & Training Path This agency actively invests in growing its mid-level engineering talent. You will be paired with a senior mentor who will guide you through: Mastering bespoke WordPress theme/plugin engineering and agency workflows. Expanding your back-end PHP/Node capabilities and database architecture. Gaining autonomy with AWS, CI/CD pipelines, and modern JS frameworks to reach Full Stack Developer status. What Is on Offer £28,000 £34,000 (dependent on experience & skill set). Structured roadmap to transition into a Full Stack role with regular performance & salary reviews. Balanced mix of hands-on office collaboration and work-from-home flexibility. Direct access and learning from senior agency developers. Relaxed & inclusive culture, company pension scheme, free on-site parking. To Apply If you are looking for an agency where you can fast-track your journey to a Full Stack role, apply with your CV today for immediate consideration! Ripple Recruitment is acting as an employment agency for this vacancy. My client is an equal opportunity employer committed to fostering a diverse and inclusive workplace.
Ripple Wokingham, Berkshire
May 29, 2026
Contractor
We are partnering with a well-established organization seeking a versatile Project Manager to join their dynamic IT team for a 6-month fixed-term contract . This role is critical for a high-priority Legacy Upgrade Project . You will be responsible for balancing the delivery of software enhancements alongside a major infrastructure overhaul, specifically migrating and upgrading legacy servers to Windows Server 2022 . Location: Wokingham (min 2-3 days per week onsite) Duration: 6 Month Fixed Term Contract (FTC) Key Responsibilities Manage the dual-track delivery of software development sprints and infrastructure upgrades (including Server 2022 migrations). Partner with Development, Infrastructure, QA, and Product teams to ensure legacy software remains compatible with new server environments. Identify complex dependencies between hardware lifecycles and software release cycles; remove impediments to keep both tracks on schedule. Provide regular updates to senior leadership on team velocity, server migration milestones, financial health, and project roadblocks. Assist with project roadmap documentation, prioritizing critical security patches and infrastructure stability alongside functional software updates. Required Experience & Skills Proven experience managing both complex software development projects and infrastructure/migration projects. A strong understanding of the implications of Server 2022 upgrades , virtualization, and environment parity for development teams. A proven understanding of Project Management principles (Agile/Scrum for software and Waterfall/Structured for infrastructure deployments). Proficiency in Azure DevOps (for tracking development), as well as the standard Microsoft Suite (PowerPoint, Word, Teams). Ability to organize and manage multiple priorities, effectively dealing with the technical pressure of go-live migration windows and software releases. Note that this opportunity is being offered on a 6 month Fixed Term Contract and requires candidate to commute to the Wokingham site several times per week. Apply as soon as possible and one of our team will reach out to discuss further. My client is an equal opportunity employer, committed to fostering a diverse and inclusive workplace. All applications will be judged on merit and skill, regardless of background. Ripple Recruitment is acting as an employment agency for this vacancy. Unfortunately, due to the volume of applications we cannot reply to every applicant. If you have not heard back within 7 days then your application has been unsuccessful.