A career without limits As the nation's flag carrier, we take great pride in connecting Britain with the world and the world with Britain. It's something we've been doing for over 100 years, ever since we launched the world's first international scheduled air service between London and Paris. This originality has been in our blood since day one. It's the spirit we share with the people that fly with us, our partners, and our colleagues. So, whether you are a reassuring voice on the end of a phone, a smile at the door, under a wing keeping the turbines spinning or landing us gently in far-flung places, a job at British Airways is yours to make. We know great things can happen when you're inspired to think big and bring your ambition to work every day, which is why, at British Airways the sky is never the limit. The role: Product Manager You'll be part of our Operations directorate, a critical area of the airline responsible for keeping British Airways running safely, smoothly and efficiently every day. Working at the heart of our operation, you'll own the development and delivery of technology products that support frontline operational teams across the business. Your work will directly influence how we plan, operate and optimise our airline - helping us deliver for our customers, colleagues and partners at scale. What you'll do: Own a portfolio of technology products and streams of work within your domain Define, implement and manage product strategy, vision and backlog aligned to operational priorities Lead integrated product and project teams, acting as the voice of the customer and aligning stakeholders to clear outcomes Deliver multiple programmes simultaneously, overseeing both delivery and ongoing product development Prioritise and define user stories to streamline execution of operational priorities Lead discovery through feasibility analysis, proof-of-concepts and collaboration with architects and data specialists Work closely with internal and external partners, including technology suppliers and operational teams, to develop scalable solutions Establish and maintain efficient processes to manage product performance and delivery Facilitate strategy, vision and programme increment workshops and collaborative sessions Embed a data-led approach to optimisation, performance analytics and decision-making Maintain product standards, governance and accurate product data Partner with operational users to ensure new digital solutions are fully embedded and deliver real value Support people change approaches and adapt processes as required Stay informed on market trends and evolving customer and operational needs What you'll bring to British Airways: A delivery- and outcomes-focused mindset with a strong sense of ownership The ability to translate strategy into clear roadmaps and tangible results Confident, clear communication with the ability to influence and build trust Strong analytical and data-driven decision-making skills Excellent collaboration, relationship-building and leadership capabilities The ability to manage multiple priorities in a fast-paced operational environment A proactive, resilient and adaptable approach, comfortable navigating ambiguity A positive, can-do attitude and a commitment to role-modelling BA behaviours Operational knowledge of the baggage & loading product area would be desirable Your experience: Proven experience in product management and delivery within digital or technology environments Strong understanding of airline operations and operational technology Experience working in agile delivery environments using tools such as Jira and Confluence Demonstrated ability to prioritise, deliver independently and manage competing demands Degree-level qualification in Computer Science, Engineering, Mathematics, Sciences or equivalent Experience gained in a top-tier consultancy, product-led organisation or start-up environment (or equivalent) What we offer: We believe that all the people who work with us should feel valued for the part they play. It's one of the reasons our rewards go far beyond a competitive salary. From the day you join us, you'll get access to brilliant staff travel benefits including unlimited basic and premium standby tickets on British Airways flights. You'll also receive up to 30 discounted 'Hotline' airfares per year for yourself, friends, and family. At British Airways you'll have the chance to take on new challenges and move forward in a way that feels right for you. We encourage all those who work for us to consider opportunities right across our business to help you develop and progress. We never stand still, and we don't expect our people to either. Inclusion & Diversity At British Airways we all have a part to play in creating an inclusive place to work. Diverse representation among our people is really important to us and we recognise that all our colleagues are uniquely different and bring their own originality, creativity and identity to work. Inclusion and diversity is a key driver of innovation and we're committed to creating a culture where everyone feels that they can be themselves. We're looking for people from all backgrounds and cultures to join us and be a part of our journey to become a Better BA
Feb 05, 2026
Full time
A career without limits As the nation's flag carrier, we take great pride in connecting Britain with the world and the world with Britain. It's something we've been doing for over 100 years, ever since we launched the world's first international scheduled air service between London and Paris. This originality has been in our blood since day one. It's the spirit we share with the people that fly with us, our partners, and our colleagues. So, whether you are a reassuring voice on the end of a phone, a smile at the door, under a wing keeping the turbines spinning or landing us gently in far-flung places, a job at British Airways is yours to make. We know great things can happen when you're inspired to think big and bring your ambition to work every day, which is why, at British Airways the sky is never the limit. The role: Product Manager You'll be part of our Operations directorate, a critical area of the airline responsible for keeping British Airways running safely, smoothly and efficiently every day. Working at the heart of our operation, you'll own the development and delivery of technology products that support frontline operational teams across the business. Your work will directly influence how we plan, operate and optimise our airline - helping us deliver for our customers, colleagues and partners at scale. What you'll do: Own a portfolio of technology products and streams of work within your domain Define, implement and manage product strategy, vision and backlog aligned to operational priorities Lead integrated product and project teams, acting as the voice of the customer and aligning stakeholders to clear outcomes Deliver multiple programmes simultaneously, overseeing both delivery and ongoing product development Prioritise and define user stories to streamline execution of operational priorities Lead discovery through feasibility analysis, proof-of-concepts and collaboration with architects and data specialists Work closely with internal and external partners, including technology suppliers and operational teams, to develop scalable solutions Establish and maintain efficient processes to manage product performance and delivery Facilitate strategy, vision and programme increment workshops and collaborative sessions Embed a data-led approach to optimisation, performance analytics and decision-making Maintain product standards, governance and accurate product data Partner with operational users to ensure new digital solutions are fully embedded and deliver real value Support people change approaches and adapt processes as required Stay informed on market trends and evolving customer and operational needs What you'll bring to British Airways: A delivery- and outcomes-focused mindset with a strong sense of ownership The ability to translate strategy into clear roadmaps and tangible results Confident, clear communication with the ability to influence and build trust Strong analytical and data-driven decision-making skills Excellent collaboration, relationship-building and leadership capabilities The ability to manage multiple priorities in a fast-paced operational environment A proactive, resilient and adaptable approach, comfortable navigating ambiguity A positive, can-do attitude and a commitment to role-modelling BA behaviours Operational knowledge of the baggage & loading product area would be desirable Your experience: Proven experience in product management and delivery within digital or technology environments Strong understanding of airline operations and operational technology Experience working in agile delivery environments using tools such as Jira and Confluence Demonstrated ability to prioritise, deliver independently and manage competing demands Degree-level qualification in Computer Science, Engineering, Mathematics, Sciences or equivalent Experience gained in a top-tier consultancy, product-led organisation or start-up environment (or equivalent) What we offer: We believe that all the people who work with us should feel valued for the part they play. It's one of the reasons our rewards go far beyond a competitive salary. From the day you join us, you'll get access to brilliant staff travel benefits including unlimited basic and premium standby tickets on British Airways flights. You'll also receive up to 30 discounted 'Hotline' airfares per year for yourself, friends, and family. At British Airways you'll have the chance to take on new challenges and move forward in a way that feels right for you. We encourage all those who work for us to consider opportunities right across our business to help you develop and progress. We never stand still, and we don't expect our people to either. Inclusion & Diversity At British Airways we all have a part to play in creating an inclusive place to work. Diverse representation among our people is really important to us and we recognise that all our colleagues are uniquely different and bring their own originality, creativity and identity to work. Inclusion and diversity is a key driver of innovation and we're committed to creating a culture where everyone feels that they can be themselves. We're looking for people from all backgrounds and cultures to join us and be a part of our journey to become a Better BA
Job Title : Lead Solution Architect Location: Barrow-in-Furness. We offer a range of hybrid and flexible working arrangements - please speak to your recruiter about the options for this particular role Salary: From £70,000 dependent on experience, plus car allowance and bonus on top What you'll be doing: Optimise architecture solutions against schedules, scope, sequence, requirements, strategic objectives, cost elements and supportability Influencing at all levels from Director to Subject Matter Experts, whilst leveraging a team of experts and leading other architects to help gain agreement of architectures and solutions Design and implement enterprise level solutions leveraging the latest SIEMENS CAD & PLM software Integrate into existing CAM, MES and ERP solutions supporting quality, testing, construction and manufacturing processes Evaluate and select appropriate technologies and vendors to meet BAE'S Submarine programme needs Work with technology and software partners to resolve complex technical issues Develop and maintain and enterprise architecture frameworks, aligning business demand and strategy to industry proven practice, solution components and decisions Manage governance processes to ensure that the Solution build matches architectures and design review quality criteria's Your skills and experiences: Essential: Hold experience as either a CAD or PLM Consultant/Architect with broad understanding and experience of designing and implementing solutions to support large engineering programmes Have previously used an architecture repository toolset such as Enterprise Architect and an Architecture modelling framework Have an ability to communicate at all levels and at business change communication events Desirable: Have used JIRA and Confluence supporting agile delivery methodologies or similar collaboration technologies Experience of SAP and PE&O product suites or similar for use on large manufacturing projects Benefits: You'll receive benefits including a competitive pension scheme, enhanced annual leave allowance and a Company contributed Share Incentive Plan. You'll also have access to additional benefits such as flexible working, an employee assistance programme, Cycle2work and employee discounts - you may also be eligible for an annual incentive. The IT Architecture Team: By joining the team, you will have a fantastic opportunity to be heavily involved in our largest Submarine programme and work with our external partners to support in the invention/creation of the submarine design and build. The shipyard has senior commitment and ambition to strengthen the submarine design discipline exploiting digital thread capabilities to improve business performance. The role will be part of the team inventing this future capability. We offer relocation support packages across all Submarines roles, subject to meeting eligibility criteria Why BAE Systems? This is a place where you'll be able to make a real difference. You'll be part of an inclusive culture that values diversity of thought, rewards integrity, and merit, and where you'll be empowered to fulfil your potential. We welcome people from all backgrounds and want to make sure that our recruitment processes are as inclusive as possible. If you have a disability or health condition (for example dyslexia, autism, an anxiety disorder etc.) that may affect your performance in certain assessment types, please speak to your recruiter about potential reasonable adjustments. Please be aware that many roles at BAE Systems are subject to both security and export control restrictions. These restrictions mean that factors such as your nationality, any nationalities you may have previously held, and your place of birth can restrict the roles you are eligible to perform within the organisation. All applicants must as a minimum achieve Baseline Personnel Security Standard. Many roles also require higher levels of National Security Vetting where applicants must typically have 5 to 10 years of continuous residency in the UK depending on the vetting level required for the role, to allow for meaningful security vetting checks Closing Date: 5th February 2026 We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
Feb 05, 2026
Full time
Job Title : Lead Solution Architect Location: Barrow-in-Furness. We offer a range of hybrid and flexible working arrangements - please speak to your recruiter about the options for this particular role Salary: From £70,000 dependent on experience, plus car allowance and bonus on top What you'll be doing: Optimise architecture solutions against schedules, scope, sequence, requirements, strategic objectives, cost elements and supportability Influencing at all levels from Director to Subject Matter Experts, whilst leveraging a team of experts and leading other architects to help gain agreement of architectures and solutions Design and implement enterprise level solutions leveraging the latest SIEMENS CAD & PLM software Integrate into existing CAM, MES and ERP solutions supporting quality, testing, construction and manufacturing processes Evaluate and select appropriate technologies and vendors to meet BAE'S Submarine programme needs Work with technology and software partners to resolve complex technical issues Develop and maintain and enterprise architecture frameworks, aligning business demand and strategy to industry proven practice, solution components and decisions Manage governance processes to ensure that the Solution build matches architectures and design review quality criteria's Your skills and experiences: Essential: Hold experience as either a CAD or PLM Consultant/Architect with broad understanding and experience of designing and implementing solutions to support large engineering programmes Have previously used an architecture repository toolset such as Enterprise Architect and an Architecture modelling framework Have an ability to communicate at all levels and at business change communication events Desirable: Have used JIRA and Confluence supporting agile delivery methodologies or similar collaboration technologies Experience of SAP and PE&O product suites or similar for use on large manufacturing projects Benefits: You'll receive benefits including a competitive pension scheme, enhanced annual leave allowance and a Company contributed Share Incentive Plan. You'll also have access to additional benefits such as flexible working, an employee assistance programme, Cycle2work and employee discounts - you may also be eligible for an annual incentive. The IT Architecture Team: By joining the team, you will have a fantastic opportunity to be heavily involved in our largest Submarine programme and work with our external partners to support in the invention/creation of the submarine design and build. The shipyard has senior commitment and ambition to strengthen the submarine design discipline exploiting digital thread capabilities to improve business performance. The role will be part of the team inventing this future capability. We offer relocation support packages across all Submarines roles, subject to meeting eligibility criteria Why BAE Systems? This is a place where you'll be able to make a real difference. You'll be part of an inclusive culture that values diversity of thought, rewards integrity, and merit, and where you'll be empowered to fulfil your potential. We welcome people from all backgrounds and want to make sure that our recruitment processes are as inclusive as possible. If you have a disability or health condition (for example dyslexia, autism, an anxiety disorder etc.) that may affect your performance in certain assessment types, please speak to your recruiter about potential reasonable adjustments. Please be aware that many roles at BAE Systems are subject to both security and export control restrictions. These restrictions mean that factors such as your nationality, any nationalities you may have previously held, and your place of birth can restrict the roles you are eligible to perform within the organisation. All applicants must as a minimum achieve Baseline Personnel Security Standard. Many roles also require higher levels of National Security Vetting where applicants must typically have 5 to 10 years of continuous residency in the UK depending on the vetting level required for the role, to allow for meaningful security vetting checks Closing Date: 5th February 2026 We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
Automotive Technical Account Manager UK-wide Home-based with regular travel Permanent £55k+ This is not a junior sales role and not an order-taker position. This role sits at the intersection of technical consultancy and strategic account management , selling engineered, specification-led solutions into automotive OEM and Tier 1/2 environments click apply for full job details
Feb 05, 2026
Full time
Automotive Technical Account Manager UK-wide Home-based with regular travel Permanent £55k+ This is not a junior sales role and not an order-taker position. This role sits at the intersection of technical consultancy and strategic account management , selling engineered, specification-led solutions into automotive OEM and Tier 1/2 environments click apply for full job details
Job Description Shift Patterns: 19:00pm-03:30am , Sunday to Thursday (1 in 5 Fridays with rest day in the week ) Salary: £33,687 / 40hr Contract Plus (10% from 19:00 - 22:00 and 20% from 22:00 - 03:30) - With Shift allowance you can achieve @ £39,000 per year Brakes is a top UK food business and a proud part of Sysco GB - the world's leading foodservice company. We're growing across the country and aiming to be the absolute best in our industry. So join us in Portbury as a Warehouse Operative and take your career to the next level. A satisfying role Our Warehouse Operators are the heart of our business. Joining a close-knit team in our multi-temperature warehouse, you'll enjoy plenty of variety as you get involved in everything from picking and packing quality products for customers, to replenishing stock and loading onto lorries. You'll also be supported by our friendly admin team, so that every order is processed accurately, swiftly and in line with health and food safety procedures. What you bring to the mix As someone who genuinely cares about providing a great service for customers and colleagues, you have what it takes to make a difference here: a good eye for detail and accuracy like being part of a team basic language skills and the ability to perform simple calculations comfortable working in a cold environment the ability to lift up to 25kg. Bags of benefits We take care of our people. On our team, you'll be able to take your pick from everything from a pension scheme and generous holiday to family-friendly flexibility and ongoing training. You'll get fantastic discounts on our delicious products too. Tempted to join the team? Apply today!
Feb 05, 2026
Full time
Job Description Shift Patterns: 19:00pm-03:30am , Sunday to Thursday (1 in 5 Fridays with rest day in the week ) Salary: £33,687 / 40hr Contract Plus (10% from 19:00 - 22:00 and 20% from 22:00 - 03:30) - With Shift allowance you can achieve @ £39,000 per year Brakes is a top UK food business and a proud part of Sysco GB - the world's leading foodservice company. We're growing across the country and aiming to be the absolute best in our industry. So join us in Portbury as a Warehouse Operative and take your career to the next level. A satisfying role Our Warehouse Operators are the heart of our business. Joining a close-knit team in our multi-temperature warehouse, you'll enjoy plenty of variety as you get involved in everything from picking and packing quality products for customers, to replenishing stock and loading onto lorries. You'll also be supported by our friendly admin team, so that every order is processed accurately, swiftly and in line with health and food safety procedures. What you bring to the mix As someone who genuinely cares about providing a great service for customers and colleagues, you have what it takes to make a difference here: a good eye for detail and accuracy like being part of a team basic language skills and the ability to perform simple calculations comfortable working in a cold environment the ability to lift up to 25kg. Bags of benefits We take care of our people. On our team, you'll be able to take your pick from everything from a pension scheme and generous holiday to family-friendly flexibility and ongoing training. You'll get fantastic discounts on our delicious products too. Tempted to join the team? Apply today!
A successful independent agency in Greater London is seeking a Junior Property Manager to join their team. This role offers the chance to develop a career in property management with excellent mentorship and training. The ideal candidate should have experience in property management, strong customer service skills, and a proactive attitude. Benefits include a competitive salary of £27,500+, regular incentives, and opportunities for career progression within a supportive environment.
Feb 05, 2026
Full time
A successful independent agency in Greater London is seeking a Junior Property Manager to join their team. This role offers the chance to develop a career in property management with excellent mentorship and training. The ideal candidate should have experience in property management, strong customer service skills, and a proactive attitude. Benefits include a competitive salary of £27,500+, regular incentives, and opportunities for career progression within a supportive environment.
Overview Our client is currently seeking an Accommodation Officer to join the Harrow Housing Team. Responsibilities Work with landlords and providers to procure all types of accommodation for homeless households. Contract manage the accommodation and inspect accommodation once occupied, including emergency accommodation, to ensure the accommodation continues to meet the appropriate standard. Provide a full housing management service to all accommodation leased to the council including rent collection. Requirements Essential: valid business insurance and use of a car for business purposes. Rates and Contract Rates: PAYE: £22.59 per hour Umbrella PAYE (pre-parity): £29.51 This is a full time role on a temporary contract basis. Application and Employer Information If you are interested in the role please apply on our website with your CV, alternatively you can email your CV to quoting the reference number. Essential Employment is acting as an Employment Business in relation to this vacancy. Essential Employment is an Equal Opportunities Employer. All our roles may be subject to pre-employment checks including references so please be prepared. Due to high volumes of CVs received we are not able to respond to all unsuccessful applications. You will always however hear from us by phone if we are able to take your CV forward to the next stage. You can also follow us at Twitter/Facebook/LinkedIn or via our website .
Feb 05, 2026
Full time
Overview Our client is currently seeking an Accommodation Officer to join the Harrow Housing Team. Responsibilities Work with landlords and providers to procure all types of accommodation for homeless households. Contract manage the accommodation and inspect accommodation once occupied, including emergency accommodation, to ensure the accommodation continues to meet the appropriate standard. Provide a full housing management service to all accommodation leased to the council including rent collection. Requirements Essential: valid business insurance and use of a car for business purposes. Rates and Contract Rates: PAYE: £22.59 per hour Umbrella PAYE (pre-parity): £29.51 This is a full time role on a temporary contract basis. Application and Employer Information If you are interested in the role please apply on our website with your CV, alternatively you can email your CV to quoting the reference number. Essential Employment is acting as an Employment Business in relation to this vacancy. Essential Employment is an Equal Opportunities Employer. All our roles may be subject to pre-employment checks including references so please be prepared. Due to high volumes of CVs received we are not able to respond to all unsuccessful applications. You will always however hear from us by phone if we are able to take your CV forward to the next stage. You can also follow us at Twitter/Facebook/LinkedIn or via our website .
Job Details: Customer Success Manager, German Speaking Vacancy Name: Customer Success Manager, German Speaking Employment Type: Permanent Location: UK - Remote Customer Success Manager - UK based (German Speaking) Summary As a Customer Success Manager at Smart Communications, you will act as a trusted strategic advisor, building and maintaining strong relationships with enterprise clients to drive long term success. Your primary goal will be to foster customer retention and growth, maximise ROI, and encourage advocacy through effective engagement strategies. The ideal candidate will possess a blend of strategic vision and tactical execution, leveraging a deep understanding of client needs to promote product adoption, reduce risks, and identify opportunities for continuous improvement. You will play a critical role in enhancing renewal predictability, boosting gross retention, and optimising utilisation. Your efforts will contribute to shaping a customer focused engagement model that delivers measurable business outcomes and lasting impact. About Smart Communications Smart Communications is the trusted choice for regulated enterprises looking to modernise complex processes and connect with customers in the moments that matter most. Our Conversation Cloud platform powers frictionless, compliant, digital first experiences through omnichannel communications, intelligent data capture, and secure digital archival. More than 650 enterprises worldwide-including Zurich Insurance, Priority Health, The Pacific Financial Group, and The Bancorp-rely on Smart Communications to reduce compliance risk, boost operational efficiency, lower costs, and fast track digital transformation that fuels business growth and elevates the customer experience. With more than 30 pre built connectors, Smart Communications' cloud native platform integrates effortlessly with the world's most trusted enterprise systems including Salesforce, Guidewire, Duck Creek, OneSpan, and Pega, enabling more than 60 billion mission critical customer conversations globally, and driving faster time to value. Who are you? You are a dedicated customer advocate with a strong passion for delivering exceptional experiences. You excel in balancing multiple priorities, skillfully forecasting renewals, and anticipating your customers' future needs. Your relationship management expertise enables you to proactively address customer challenges and elevate concerns when necessary, while ensuring a seamless, best in class experience. Your ability to nurture and strengthen customer partnerships makes you an invaluable asset to our team, driving long term success and customer satisfaction. The responsibilities of the role include: Cultivate and sustain strong relationships with assigned enterprise customers to drive satisfaction, loyalty, and retention. Own renewal processes, ensuring effective forecasting and proactive strategies to retain and expand customer accounts. Monitor and report on the health of customer relationships, identifying risk factors and addressing concerns to ensure long term success. Develop and implement strategies to increase Smart Communications' presence within existing accounts, identifying opportunities for growth. Advocate for product adoption, driving the usage of key features and promoting best practices to maximise customer value. Maintain up to date knowledge of product features and relevant use cases to provide informed and effective customer support. Proactively manage at risk customers, offering regular updates and escalating issues when needed to mitigate potential churn. Navigate complex, ambiguous situations independently, prioritising tasks and executing effectively in a fast paced, dynamic environment. Build strong executive and technical relationships by understanding customers' business challenges and aligning solutions with their goals. Collaborate seamlessly with internal teams, contributing to a high performance, growth oriented culture. Take ownership of projects with minimal supervision, deliver results and drive impactful outcomes across complex initiatives. Demonstrated ability to influence enterprise level customers and executive stakeholders, fostering trust and alignment to drive business results. PERFORMANCE INDICATORS Customer renewal rates and logo retention Renewal forecasting and opportunity management Product adoption and utilisation Proactive customer engagement including Success Plans and delivering Business Reviews What we're looking for: Must have skills/experience: 3+ years of experience as a Customer Success Manager (CSM) or in a similar role, ideally within a Cloud/SaaS environment. Proven success in cultivating strong customer relationships, with a deep understanding of retention strategies and revenue growth. Demonstrated ability to influence enterprise customers and executive stakeholders, fostering strong relationships that drive business outcomes. Exceptional presentation skills, with the ability to effectively engage and communicate with stakeholders at all levels within an organisation. Strong verbal and written communication skills, both in English and German, capable of clearly conveying ideas and influencing key decision makers. Excellent interpersonal abilities, with the confidence to advocate for customers and influence stakeholders effectively. Familiarity with the CCM (Customer Communications Management) industry, particularly within core verticals such as Insurance, Healthcare, and Financial Services. Proficient in Salesforce, BI tools, and the full suite of MS Office products. Track record of consistently meeting or exceeding quarterly and annual renewal and customer satisfaction metrics. Core Competencies: Analytical Skills: Proven ability to analyse complex situations, quickly identifying critical issues and providing innovative, actionable insights that drive impactful decisions. Organisational Skills: Exceptional at time management, with a talent for prioritising tasks effectively while thinking creatively to plan for future needs and opportunities. Planning and Execution: Skilled in monitoring progress, thinking outside the box to overcome challenges, and taking decisive action to meet deadlines and achieve goals. Proactive Approach: Leverages both intuition and data to anticipate emerging situations, responding swiftly with creative solutions to ensure success. Collaboration: Strong ability to build trust and foster teamwork across departments, encouraging diverse perspectives and innovative solutions to drive shared success. Technical Proficiency: Deep product knowledge and understanding of customer use cases, enabling creative problem solving and the delivery of customised solutions that go beyond conventional approaches. Adaptability: Able to maintain consistent performance under uncertainty and pressure, using out of the box thinking to pivot when necessary and sustain high standards. Effective Communication: Skilled in adapting communication styles to positively influence stakeholders, employing creative strategies to facilitate agreement among diverse interests and perspectives. Candidates should be prepared to travel to customer sites approximately 20% of the time. We look for the following SMART values in everyone we hire at Smart Communications: S Peak Openly - We are positive, creative, helpful, kind and we have fun. We listen and provide constructive feedback. Through meaningful conversations we encourage each other to be the best that we can be. We're not complainers we're problem solvers. M Make a Difference - We focus on the things that matter and prioritise the things that have the greatest impact. We celebrate success and hold ourselves accountable for our choices. We don't sit on the sidelines. A Gile & Flexible - We are focused on evolving, improving and growing. We think differently and challenge the status quo with open minds. We ask 'why?' so that we can help remove complexity. We don't allow hurdles to get in our way. R Results Focused - We get stuff done by being efficient, working at pace and paying attention to detail. We focus on finding solutions and fixing things. We don't believe in being busy for the sake of being busy, we focus on productivity. T Teamwork - We are stronger and better together. We collaborate, trust and support each other to deliver results for our company and our customers. We don't want anyone to feel disengaged, we're in this together! What's the deal? We will provide you with the tools, equipment and support to give you the best possible chance of success and over achieving your goals. Salary will depend on your experience and will be highly competitive. In addition to a friendly and fun working environment, we provide a range of other benefits, including extensive health insurance, income protection, life assurance, subsidised gym membership, leisure travel insurance, pension contribution and a Cycle2Work scheme, as well as 25 days' holiday allowance. Located in Covent Garden, our offices are comfortable, flexible, and are always stocked with free beverages and fresh fruit. This role is remote. So, if we interest you, please let us know by applying for this position and tell us all about yourself. Please note: we only consider applicants with current legal right to work in the countries in which our positions are based . click apply for full job details
Feb 05, 2026
Full time
Job Details: Customer Success Manager, German Speaking Vacancy Name: Customer Success Manager, German Speaking Employment Type: Permanent Location: UK - Remote Customer Success Manager - UK based (German Speaking) Summary As a Customer Success Manager at Smart Communications, you will act as a trusted strategic advisor, building and maintaining strong relationships with enterprise clients to drive long term success. Your primary goal will be to foster customer retention and growth, maximise ROI, and encourage advocacy through effective engagement strategies. The ideal candidate will possess a blend of strategic vision and tactical execution, leveraging a deep understanding of client needs to promote product adoption, reduce risks, and identify opportunities for continuous improvement. You will play a critical role in enhancing renewal predictability, boosting gross retention, and optimising utilisation. Your efforts will contribute to shaping a customer focused engagement model that delivers measurable business outcomes and lasting impact. About Smart Communications Smart Communications is the trusted choice for regulated enterprises looking to modernise complex processes and connect with customers in the moments that matter most. Our Conversation Cloud platform powers frictionless, compliant, digital first experiences through omnichannel communications, intelligent data capture, and secure digital archival. More than 650 enterprises worldwide-including Zurich Insurance, Priority Health, The Pacific Financial Group, and The Bancorp-rely on Smart Communications to reduce compliance risk, boost operational efficiency, lower costs, and fast track digital transformation that fuels business growth and elevates the customer experience. With more than 30 pre built connectors, Smart Communications' cloud native platform integrates effortlessly with the world's most trusted enterprise systems including Salesforce, Guidewire, Duck Creek, OneSpan, and Pega, enabling more than 60 billion mission critical customer conversations globally, and driving faster time to value. Who are you? You are a dedicated customer advocate with a strong passion for delivering exceptional experiences. You excel in balancing multiple priorities, skillfully forecasting renewals, and anticipating your customers' future needs. Your relationship management expertise enables you to proactively address customer challenges and elevate concerns when necessary, while ensuring a seamless, best in class experience. Your ability to nurture and strengthen customer partnerships makes you an invaluable asset to our team, driving long term success and customer satisfaction. The responsibilities of the role include: Cultivate and sustain strong relationships with assigned enterprise customers to drive satisfaction, loyalty, and retention. Own renewal processes, ensuring effective forecasting and proactive strategies to retain and expand customer accounts. Monitor and report on the health of customer relationships, identifying risk factors and addressing concerns to ensure long term success. Develop and implement strategies to increase Smart Communications' presence within existing accounts, identifying opportunities for growth. Advocate for product adoption, driving the usage of key features and promoting best practices to maximise customer value. Maintain up to date knowledge of product features and relevant use cases to provide informed and effective customer support. Proactively manage at risk customers, offering regular updates and escalating issues when needed to mitigate potential churn. Navigate complex, ambiguous situations independently, prioritising tasks and executing effectively in a fast paced, dynamic environment. Build strong executive and technical relationships by understanding customers' business challenges and aligning solutions with their goals. Collaborate seamlessly with internal teams, contributing to a high performance, growth oriented culture. Take ownership of projects with minimal supervision, deliver results and drive impactful outcomes across complex initiatives. Demonstrated ability to influence enterprise level customers and executive stakeholders, fostering trust and alignment to drive business results. PERFORMANCE INDICATORS Customer renewal rates and logo retention Renewal forecasting and opportunity management Product adoption and utilisation Proactive customer engagement including Success Plans and delivering Business Reviews What we're looking for: Must have skills/experience: 3+ years of experience as a Customer Success Manager (CSM) or in a similar role, ideally within a Cloud/SaaS environment. Proven success in cultivating strong customer relationships, with a deep understanding of retention strategies and revenue growth. Demonstrated ability to influence enterprise customers and executive stakeholders, fostering strong relationships that drive business outcomes. Exceptional presentation skills, with the ability to effectively engage and communicate with stakeholders at all levels within an organisation. Strong verbal and written communication skills, both in English and German, capable of clearly conveying ideas and influencing key decision makers. Excellent interpersonal abilities, with the confidence to advocate for customers and influence stakeholders effectively. Familiarity with the CCM (Customer Communications Management) industry, particularly within core verticals such as Insurance, Healthcare, and Financial Services. Proficient in Salesforce, BI tools, and the full suite of MS Office products. Track record of consistently meeting or exceeding quarterly and annual renewal and customer satisfaction metrics. Core Competencies: Analytical Skills: Proven ability to analyse complex situations, quickly identifying critical issues and providing innovative, actionable insights that drive impactful decisions. Organisational Skills: Exceptional at time management, with a talent for prioritising tasks effectively while thinking creatively to plan for future needs and opportunities. Planning and Execution: Skilled in monitoring progress, thinking outside the box to overcome challenges, and taking decisive action to meet deadlines and achieve goals. Proactive Approach: Leverages both intuition and data to anticipate emerging situations, responding swiftly with creative solutions to ensure success. Collaboration: Strong ability to build trust and foster teamwork across departments, encouraging diverse perspectives and innovative solutions to drive shared success. Technical Proficiency: Deep product knowledge and understanding of customer use cases, enabling creative problem solving and the delivery of customised solutions that go beyond conventional approaches. Adaptability: Able to maintain consistent performance under uncertainty and pressure, using out of the box thinking to pivot when necessary and sustain high standards. Effective Communication: Skilled in adapting communication styles to positively influence stakeholders, employing creative strategies to facilitate agreement among diverse interests and perspectives. Candidates should be prepared to travel to customer sites approximately 20% of the time. We look for the following SMART values in everyone we hire at Smart Communications: S Peak Openly - We are positive, creative, helpful, kind and we have fun. We listen and provide constructive feedback. Through meaningful conversations we encourage each other to be the best that we can be. We're not complainers we're problem solvers. M Make a Difference - We focus on the things that matter and prioritise the things that have the greatest impact. We celebrate success and hold ourselves accountable for our choices. We don't sit on the sidelines. A Gile & Flexible - We are focused on evolving, improving and growing. We think differently and challenge the status quo with open minds. We ask 'why?' so that we can help remove complexity. We don't allow hurdles to get in our way. R Results Focused - We get stuff done by being efficient, working at pace and paying attention to detail. We focus on finding solutions and fixing things. We don't believe in being busy for the sake of being busy, we focus on productivity. T Teamwork - We are stronger and better together. We collaborate, trust and support each other to deliver results for our company and our customers. We don't want anyone to feel disengaged, we're in this together! What's the deal? We will provide you with the tools, equipment and support to give you the best possible chance of success and over achieving your goals. Salary will depend on your experience and will be highly competitive. In addition to a friendly and fun working environment, we provide a range of other benefits, including extensive health insurance, income protection, life assurance, subsidised gym membership, leisure travel insurance, pension contribution and a Cycle2Work scheme, as well as 25 days' holiday allowance. Located in Covent Garden, our offices are comfortable, flexible, and are always stocked with free beverages and fresh fruit. This role is remote. So, if we interest you, please let us know by applying for this position and tell us all about yourself. Please note: we only consider applicants with current legal right to work in the countries in which our positions are based . click apply for full job details
Leaders In Care Recruitment Ltd
Bampton, Oxfordshire
If youre a Deputy Manager with a nursing qualification who wants real authority, clinical influence, and the chance to lead a well-established nursing home, this role offers exactly that. Youll step into a senior leadership position where quality, people, and standards genuinely come first. This Deputy Manager role gives you the space to lead clinically, support and develop staff, and deputise con click apply for full job details
Feb 05, 2026
Full time
If youre a Deputy Manager with a nursing qualification who wants real authority, clinical influence, and the chance to lead a well-established nursing home, this role offers exactly that. Youll step into a senior leadership position where quality, people, and standards genuinely come first. This Deputy Manager role gives you the space to lead clinically, support and develop staff, and deputise con click apply for full job details
Career Choices Dewis Gyrfa Ltd
Dudley, West Midlands
A leading retail chain in Dudley is looking for a Store Manager to lead their team and ensure customer satisfaction. You will take charge of operations, motivate staff, and drive sales in a fast-paced environment. The ideal candidate will have proven experience in retail leadership and a passion for achieving results. This position offers a competitive salary, generous leave, and opportunities for career development. Join a thriving team where your leadership truly matters.
Feb 05, 2026
Full time
A leading retail chain in Dudley is looking for a Store Manager to lead their team and ensure customer satisfaction. You will take charge of operations, motivate staff, and drive sales in a fast-paced environment. The ideal candidate will have proven experience in retail leadership and a passion for achieving results. This position offers a competitive salary, generous leave, and opportunities for career development. Join a thriving team where your leadership truly matters.
Description Hello, we're Starling. We built a new kind of bank because we knew technology had the power to help people save, spend and manage their money in a new and transformative way. We're a fully licensed UK bank with the culture and spirit of a fast-moving, disruptive tech company. We're a bank, but better: fairer, easier to use and designed to demystify money for everyone. We employ more than 4,000 people across our London, Southampton, Cardiff and Manchester offices. Reporting to the Customer Engagement Lead in the Customer Engagement Team you will play a key role in helping create communication experiences that foster customer loyalty and increase product awareness and adoption. What you'll be doing You will be responsible for developing and delivering compelling communications across a channel mix that includes email, mobile notifications and in-app messaging. Working autonomously you'll be hands on briefing, designing, building, executing and analysing campaigns. You'll take the lead on communications supporting large-scale campaigns driven by product and marketing initiatives. You will also be instrumental in spearheading the development of our automated customer journeys. Whether it's early life, retention or re-engagement, your expertise will be required to meticulously analyse customer behavioral data, identifying opportunities to integrate communication flows that yield measurable outcomes and significant business value. We welcome a test-and-learn curious mindset, you should always be on the lookout for how we can improve our communications through tech and industry innovation, or through new ways to effectively communicate with our customers. We are a regulated bank and with that comes great responsibility. You must have a strong eye for detail and an understanding of processes that need to be followed. That being said, we don't want to feel like 'any other bank', we want everything we put in front of customers to feel relevant, timely and help them be good with money. We're looking for someone who is comfortable working at pace and in an agile environment, and able to adapt to business priorities and the rate of product development. Requirements Minimum of 3-4 years of experience in customer engagement and marketing automation, with a proven track record of success in developing and implementing related strategies Strong technical knowledge of analysis and segmentation Experience of using data visualisation and reporting tools to drive insights In depth understanding of customer engagement platforms and technology Strong collaboration skills with data, engineering, product, and compliance teams An eye for detail Previous experience within financial services or a regulated environment would be beneficial Benefits 25 days holiday (plus take your public holiday allowance whenever works best for you) An extra day's holiday for your birthday Annual leave is increased with length of service, and you can choose to buy or sell up to five extra days off 16 hours paid volunteering time a year Salary sacrifice, company enhanced pension scheme Life insurance at 4x your salary Private Medical Insurance with VitalityHealth including mental health support and cancer care. Partner benefits include discounts with Waitrose, Mr&Mrs Smith and Peloton Generous family-friendly policies Perkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks Access to initiatives like Cycle to Work and Salary Sacrificed Gym partnerships About Us You may be put off applying for a role because you don't tick every box. Forget that! While we can't accommodate every flexible working request, we're always open to discussion. So, if you're excited about working with us, but aren't sure if you're 100% there yet, get in touch anyway. We're on a mission to radically reshape banking - and that starts with our brilliant team. Whatever came before, we're proud to bring together people of all backgrounds and experiences who love working together to solve problems. Starling Bank is an equal opportunity employer, and we're proud of our ongoing efforts to foster diversity & inclusion in the workplace. Individuals seeking employment at Starling Bank are considered without regard to race, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, physical or mental disability, military or veteran status, or any other characteristic protected by applicable law. By submitting your application, you agree that Starling Bank may collect your personal data for recruiting and related purposes. Our Privacy Notice explains what personal information we may process, where we may process your personal information, its purposes for processing your personal information, and the rights you can exercise over our use of your personal information.
Feb 05, 2026
Full time
Description Hello, we're Starling. We built a new kind of bank because we knew technology had the power to help people save, spend and manage their money in a new and transformative way. We're a fully licensed UK bank with the culture and spirit of a fast-moving, disruptive tech company. We're a bank, but better: fairer, easier to use and designed to demystify money for everyone. We employ more than 4,000 people across our London, Southampton, Cardiff and Manchester offices. Reporting to the Customer Engagement Lead in the Customer Engagement Team you will play a key role in helping create communication experiences that foster customer loyalty and increase product awareness and adoption. What you'll be doing You will be responsible for developing and delivering compelling communications across a channel mix that includes email, mobile notifications and in-app messaging. Working autonomously you'll be hands on briefing, designing, building, executing and analysing campaigns. You'll take the lead on communications supporting large-scale campaigns driven by product and marketing initiatives. You will also be instrumental in spearheading the development of our automated customer journeys. Whether it's early life, retention or re-engagement, your expertise will be required to meticulously analyse customer behavioral data, identifying opportunities to integrate communication flows that yield measurable outcomes and significant business value. We welcome a test-and-learn curious mindset, you should always be on the lookout for how we can improve our communications through tech and industry innovation, or through new ways to effectively communicate with our customers. We are a regulated bank and with that comes great responsibility. You must have a strong eye for detail and an understanding of processes that need to be followed. That being said, we don't want to feel like 'any other bank', we want everything we put in front of customers to feel relevant, timely and help them be good with money. We're looking for someone who is comfortable working at pace and in an agile environment, and able to adapt to business priorities and the rate of product development. Requirements Minimum of 3-4 years of experience in customer engagement and marketing automation, with a proven track record of success in developing and implementing related strategies Strong technical knowledge of analysis and segmentation Experience of using data visualisation and reporting tools to drive insights In depth understanding of customer engagement platforms and technology Strong collaboration skills with data, engineering, product, and compliance teams An eye for detail Previous experience within financial services or a regulated environment would be beneficial Benefits 25 days holiday (plus take your public holiday allowance whenever works best for you) An extra day's holiday for your birthday Annual leave is increased with length of service, and you can choose to buy or sell up to five extra days off 16 hours paid volunteering time a year Salary sacrifice, company enhanced pension scheme Life insurance at 4x your salary Private Medical Insurance with VitalityHealth including mental health support and cancer care. Partner benefits include discounts with Waitrose, Mr&Mrs Smith and Peloton Generous family-friendly policies Perkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks Access to initiatives like Cycle to Work and Salary Sacrificed Gym partnerships About Us You may be put off applying for a role because you don't tick every box. Forget that! While we can't accommodate every flexible working request, we're always open to discussion. So, if you're excited about working with us, but aren't sure if you're 100% there yet, get in touch anyway. We're on a mission to radically reshape banking - and that starts with our brilliant team. Whatever came before, we're proud to bring together people of all backgrounds and experiences who love working together to solve problems. Starling Bank is an equal opportunity employer, and we're proud of our ongoing efforts to foster diversity & inclusion in the workplace. Individuals seeking employment at Starling Bank are considered without regard to race, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, physical or mental disability, military or veteran status, or any other characteristic protected by applicable law. By submitting your application, you agree that Starling Bank may collect your personal data for recruiting and related purposes. Our Privacy Notice explains what personal information we may process, where we may process your personal information, its purposes for processing your personal information, and the rights you can exercise over our use of your personal information.
A leading UK supermarket chain is seeking a Store Manager Designate for the Greater Belfast Area. The role involves leading a team to drive performance and ensure exceptional customer experiences. Candidates should have experience managing fast-paced operations and the ability to motivate teams. This position offers a competitive salary, flexible shift hours, and a variety of benefits including discounts and pension contributions.
Feb 05, 2026
Full time
A leading UK supermarket chain is seeking a Store Manager Designate for the Greater Belfast Area. The role involves leading a team to drive performance and ensure exceptional customer experiences. Candidates should have experience managing fast-paced operations and the ability to motivate teams. This position offers a competitive salary, flexible shift hours, and a variety of benefits including discounts and pension contributions.
Description At Starling, we are on a mission to provide people with a fairer, smarter, and more human alternative to traditional banks. We are building a leading digital bank, driven by fast technology, fair service, and honest values. Our vision is to create a banking industry that serves everyone, which we accomplish by developing best-in-class proprietary technology, offering an exceptional customer experience, and establishing a strong, sustainable business. Our five core values - Listen, Keep It Simple, Do The Right Thing, Own It, and Aim for Greatness - are at the heart of everything we do, guiding our strategy and shaping our culture. We're a branchless, largely paperless bank, committed to responsible banking, sustainability, and fostering an inclusive environment where everyone can thrive. Hybrid working: All Starling colleagues spend a minimum of 10 days per month in the office with flexibility to work the rest from home. This advert will close on Friday, 6th February at 5pm. The Opportunity This role sits within the 1LoD Risk and Control Team, acting as a bridge between Engineering, Product, and Operations. You will drive the Incident Management function by; Orchestrating the response to complex incidents across a cloud-native banking platform, with a specific focus on Payments infrastructure (e.g., Faster Payments, Card Processing) to ensure minimal disruption to customer money movement, with a particular focus on Major Incident Management. Leading coordination within an Agile/DevOps environment, balancing rapid resolution with the high-rigor risk controls required of a regulated bank. Serving as a 1LoD Risk Partner, providing the 'translation layer' between technical microservice failures and their impact on Conduct Risk, Consumer Duty, and operational stability. Leading the Post-Incident Review (PIR) process to identify systemic control gaps, ensuring all resulting remediation actions are clearly defined, assigned, and tracked through to completion to meet risk and regulatory standards. Key Accountabilities Include: Enabling the Incident Command (IC) structure by providing the framework and real-time guidance that allows business and technical owners to lead their own incidents from identification through to resolution. Governing the "Golden Source" of incident data, providing robust 1LoD challenge to technical and financial impact assessments to ensure the audit trail is accurate and regulatory-compliant. Providing expert "Flight Control" during major incidents, specifically for Payments and Tech disruptions, ensuring the business owners are considering regulatory obligations and customer impact (Consumer Duty) during recovery. Synthesising incident data into high-impact Executive MI; providing a consolidated view of the Bank's risk profile by mapping technical failures to their impact on Payment Scheme compliance, Consumer Duty, and operational resilience targets. Partnering with Risk and Control owners to provide support and challenge on key decisions, ensuring accountability and the clear articulation of their risk profiles. Orchestrating the post-incident governance loop, ensuring that while the business owns the incident, the resulting remediation actions are recorded, evidenced, and tracked to closure. Requirements Regulatory Experience: An inquisitive, analytical professional with a foundational understanding of cloud-native banking including microservices, APIs, and AWS/GCP, complemented by experience in physical, cyber, and operational incident management, as well as supporting Business Continuity Planning and resilience frameworks. The ability to act as a "translation layer" in high-stress situations, taking complex microservice or payment failures and distilling them into clear, concise impact statements for Executive stakeholders. Ability to build strong relationships across Engineering and Operations. You act as a "critical friend," providing real-time guidance during incidents to ensure business owners consider regulatory obligations and customer impact (Consumer Duty) without slowing down restoration. A proactive approach to risk oversight; you are comfortable challenging the status quo and initial technical assumptions to ensure that incident data is accurate, auditable, and stands up to regulatory scrutiny. A 'can-do' attitude with the ability to take ownership of the governance loop, seeing things through from the initial "Flight Control" of a live incident to the final evidence collection for remediation actions. Skills: Working knowledge of the UK and International Payments landscape (e.g., Faster Payments, BACS, SEPA), including a conceptual understanding of the transaction lifecycle and scheme-specific requirements. Experience managing high-severity incidents that necessitate external notification (e.g., FCA/PRA), including drafting regulatory reports and managing follow-up inquiries. Hands-on experience with incident platforms (e.g., incident.io, PagerDuty, or Opsgenie) and a baseline understanding of how to use monitoring suites (e.g., Datadog, Grafana) to independently verify recovery progress. Proficiency in data tools (e.g., Google Sheets/Excel, Looker) to perform trend analysis and synthesise incident activity into high-impact Executive MI. Proven experience using GRC (Governance, Risk, and Compliance) or Audit tracking tools to ensure post-incident actions are recorded, evidenced, and tracked to closure with 1LoD rigor. Benefits Why Join Starling? Make an Impact: Work on projects that directly shape the future of banking and improve the financial lives of our customers. Starling is technology-led, and you'll have the freedom to accomplish your goals in innovative ways. Culture of Excellence: Be part of a collaborative, empowered, and forward-thinking team. We encourage experimentation, ownership, and a relentless focus on "doing the right thing." Growth and Development: We are committed to your professional growth, offering opportunities to learn new technologies, take on new challenges, and own interesting things from day one. A Bank That Cares: We're a Living Wage employer, committed to flexible working, and dedicated to creating a fair, open, and safe working environment with compassion and inclusion at its core. Comprehensive Benefits: We offer a competitive salary and a comprehensive benefits package, including: Company-enhanced salary sacrifice pension scheme (7% employer contribution) Private Medical Insurance with Vitality including mental health support and cancer care. Partner benefits include discounts with Waitrose, Mr&Mrs Smith and Peloton. 25 days holiday (plus take your public holiday allowance whenever works best for you) An extra day's holiday for your birthday Life Insurance at 4x your salary. 16 hours of paid volunteering time a year. Ability to buy or sell annual leave. Generous family-friendly policies. Annual leave is increased with length of service, and you can choose to buy or sell up to five extra days off Incentivised refer a friend scheme Perkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks Access to initiatives like Cycle to Work, Salary Sacrificed Gym partnerships and Electric Vehicle (EV) leasingOur Commitment to Equality Starling Bank is an equal opportunity employer, and we're proud of our ongoing efforts to foster diversity & inclusion in the workplace. Individuals seeking employment at Starling Bank are considered without regard to race, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, physical or mental disability, military or veteran status, or any other characteristic protected by applicable law. When you provide us with this information, you are doing so at your own consent, with full knowledge that we will process this personal data in accordance with our Privacy Notice. By submitting your application, you agree that Starling Bank will collect your personal data for recruiting and related purposes. Our Privacy Notice explains what personal information we will process, where we will process your personal information, its purposes for processing your personal information, and the rights you can exercise over our use of your personal information.
Feb 05, 2026
Full time
Description At Starling, we are on a mission to provide people with a fairer, smarter, and more human alternative to traditional banks. We are building a leading digital bank, driven by fast technology, fair service, and honest values. Our vision is to create a banking industry that serves everyone, which we accomplish by developing best-in-class proprietary technology, offering an exceptional customer experience, and establishing a strong, sustainable business. Our five core values - Listen, Keep It Simple, Do The Right Thing, Own It, and Aim for Greatness - are at the heart of everything we do, guiding our strategy and shaping our culture. We're a branchless, largely paperless bank, committed to responsible banking, sustainability, and fostering an inclusive environment where everyone can thrive. Hybrid working: All Starling colleagues spend a minimum of 10 days per month in the office with flexibility to work the rest from home. This advert will close on Friday, 6th February at 5pm. The Opportunity This role sits within the 1LoD Risk and Control Team, acting as a bridge between Engineering, Product, and Operations. You will drive the Incident Management function by; Orchestrating the response to complex incidents across a cloud-native banking platform, with a specific focus on Payments infrastructure (e.g., Faster Payments, Card Processing) to ensure minimal disruption to customer money movement, with a particular focus on Major Incident Management. Leading coordination within an Agile/DevOps environment, balancing rapid resolution with the high-rigor risk controls required of a regulated bank. Serving as a 1LoD Risk Partner, providing the 'translation layer' between technical microservice failures and their impact on Conduct Risk, Consumer Duty, and operational stability. Leading the Post-Incident Review (PIR) process to identify systemic control gaps, ensuring all resulting remediation actions are clearly defined, assigned, and tracked through to completion to meet risk and regulatory standards. Key Accountabilities Include: Enabling the Incident Command (IC) structure by providing the framework and real-time guidance that allows business and technical owners to lead their own incidents from identification through to resolution. Governing the "Golden Source" of incident data, providing robust 1LoD challenge to technical and financial impact assessments to ensure the audit trail is accurate and regulatory-compliant. Providing expert "Flight Control" during major incidents, specifically for Payments and Tech disruptions, ensuring the business owners are considering regulatory obligations and customer impact (Consumer Duty) during recovery. Synthesising incident data into high-impact Executive MI; providing a consolidated view of the Bank's risk profile by mapping technical failures to their impact on Payment Scheme compliance, Consumer Duty, and operational resilience targets. Partnering with Risk and Control owners to provide support and challenge on key decisions, ensuring accountability and the clear articulation of their risk profiles. Orchestrating the post-incident governance loop, ensuring that while the business owns the incident, the resulting remediation actions are recorded, evidenced, and tracked to closure. Requirements Regulatory Experience: An inquisitive, analytical professional with a foundational understanding of cloud-native banking including microservices, APIs, and AWS/GCP, complemented by experience in physical, cyber, and operational incident management, as well as supporting Business Continuity Planning and resilience frameworks. The ability to act as a "translation layer" in high-stress situations, taking complex microservice or payment failures and distilling them into clear, concise impact statements for Executive stakeholders. Ability to build strong relationships across Engineering and Operations. You act as a "critical friend," providing real-time guidance during incidents to ensure business owners consider regulatory obligations and customer impact (Consumer Duty) without slowing down restoration. A proactive approach to risk oversight; you are comfortable challenging the status quo and initial technical assumptions to ensure that incident data is accurate, auditable, and stands up to regulatory scrutiny. A 'can-do' attitude with the ability to take ownership of the governance loop, seeing things through from the initial "Flight Control" of a live incident to the final evidence collection for remediation actions. Skills: Working knowledge of the UK and International Payments landscape (e.g., Faster Payments, BACS, SEPA), including a conceptual understanding of the transaction lifecycle and scheme-specific requirements. Experience managing high-severity incidents that necessitate external notification (e.g., FCA/PRA), including drafting regulatory reports and managing follow-up inquiries. Hands-on experience with incident platforms (e.g., incident.io, PagerDuty, or Opsgenie) and a baseline understanding of how to use monitoring suites (e.g., Datadog, Grafana) to independently verify recovery progress. Proficiency in data tools (e.g., Google Sheets/Excel, Looker) to perform trend analysis and synthesise incident activity into high-impact Executive MI. Proven experience using GRC (Governance, Risk, and Compliance) or Audit tracking tools to ensure post-incident actions are recorded, evidenced, and tracked to closure with 1LoD rigor. Benefits Why Join Starling? Make an Impact: Work on projects that directly shape the future of banking and improve the financial lives of our customers. Starling is technology-led, and you'll have the freedom to accomplish your goals in innovative ways. Culture of Excellence: Be part of a collaborative, empowered, and forward-thinking team. We encourage experimentation, ownership, and a relentless focus on "doing the right thing." Growth and Development: We are committed to your professional growth, offering opportunities to learn new technologies, take on new challenges, and own interesting things from day one. A Bank That Cares: We're a Living Wage employer, committed to flexible working, and dedicated to creating a fair, open, and safe working environment with compassion and inclusion at its core. Comprehensive Benefits: We offer a competitive salary and a comprehensive benefits package, including: Company-enhanced salary sacrifice pension scheme (7% employer contribution) Private Medical Insurance with Vitality including mental health support and cancer care. Partner benefits include discounts with Waitrose, Mr&Mrs Smith and Peloton. 25 days holiday (plus take your public holiday allowance whenever works best for you) An extra day's holiday for your birthday Life Insurance at 4x your salary. 16 hours of paid volunteering time a year. Ability to buy or sell annual leave. Generous family-friendly policies. Annual leave is increased with length of service, and you can choose to buy or sell up to five extra days off Incentivised refer a friend scheme Perkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks Access to initiatives like Cycle to Work, Salary Sacrificed Gym partnerships and Electric Vehicle (EV) leasingOur Commitment to Equality Starling Bank is an equal opportunity employer, and we're proud of our ongoing efforts to foster diversity & inclusion in the workplace. Individuals seeking employment at Starling Bank are considered without regard to race, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, physical or mental disability, military or veteran status, or any other characteristic protected by applicable law. When you provide us with this information, you are doing so at your own consent, with full knowledge that we will process this personal data in accordance with our Privacy Notice. By submitting your application, you agree that Starling Bank will collect your personal data for recruiting and related purposes. Our Privacy Notice explains what personal information we will process, where we will process your personal information, its purposes for processing your personal information, and the rights you can exercise over our use of your personal information.
Job Title : Lead Solution Architect Location: Barrow-in-Furness. We offer a range of hybrid and flexible working arrangements - please speak to your recruiter about the options for this particular role Salary: From £70,000 dependent on experience, plus car allowance and bonus on top What you'll be doing: Optimise architecture solutions against schedules, scope, sequence, requirements, strategic objectives, cost elements and supportability Influencing at all levels from Director to Subject Matter Experts, whilst leveraging a team of experts and leading other architects to help gain agreement of architectures and solutions Design and implement enterprise level solutions leveraging the latest SIEMENS CAD & PLM software Integrate into existing CAM, MES and ERP solutions supporting quality, testing, construction and manufacturing processes Evaluate and select appropriate technologies and vendors to meet BAE'S Submarine programme needs Work with technology and software partners to resolve complex technical issues Develop and maintain and enterprise architecture frameworks, aligning business demand and strategy to industry proven practice, solution components and decisions Manage governance processes to ensure that the Solution build matches architectures and design review quality criteria's Your skills and experiences: Essential: Hold experience as either a CAD or PLM Consultant/Architect with broad understanding and experience of designing and implementing solutions to support large engineering programmes Have previously used an architecture repository toolset such as Enterprise Architect and an Architecture modelling framework Have an ability to communicate at all levels and at business change communication events Desirable: Have used JIRA and Confluence supporting agile delivery methodologies or similar collaboration technologies Experience of SAP and PE&O product suites or similar for use on large manufacturing projects Benefits: You'll receive benefits including a competitive pension scheme, enhanced annual leave allowance and a Company contributed Share Incentive Plan. You'll also have access to additional benefits such as flexible working, an employee assistance programme, Cycle2work and employee discounts - you may also be eligible for an annual incentive. The IT Architecture Team: By joining the team, you will have a fantastic opportunity to be heavily involved in our largest Submarine programme and work with our external partners to support in the invention/creation of the submarine design and build. The shipyard has senior commitment and ambition to strengthen the submarine design discipline exploiting digital thread capabilities to improve business performance. The role will be part of the team inventing this future capability. We offer relocation support packages across all Submarines roles, subject to meeting eligibility criteria Why BAE Systems? This is a place where you'll be able to make a real difference. You'll be part of an inclusive culture that values diversity of thought, rewards integrity, and merit, and where you'll be empowered to fulfil your potential. We welcome people from all backgrounds and want to make sure that our recruitment processes are as inclusive as possible. If you have a disability or health condition (for example dyslexia, autism, an anxiety disorder etc.) that may affect your performance in certain assessment types, please speak to your recruiter about potential reasonable adjustments. Please be aware that many roles at BAE Systems are subject to both security and export control restrictions. These restrictions mean that factors such as your nationality, any nationalities you may have previously held, and your place of birth can restrict the roles you are eligible to perform within the organisation. All applicants must as a minimum achieve Baseline Personnel Security Standard. Many roles also require higher levels of National Security Vetting where applicants must typically have 5 to 10 years of continuous residency in the UK depending on the vetting level required for the role, to allow for meaningful security vetting checks Closing Date: 5th February 2026 We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
Feb 05, 2026
Full time
Job Title : Lead Solution Architect Location: Barrow-in-Furness. We offer a range of hybrid and flexible working arrangements - please speak to your recruiter about the options for this particular role Salary: From £70,000 dependent on experience, plus car allowance and bonus on top What you'll be doing: Optimise architecture solutions against schedules, scope, sequence, requirements, strategic objectives, cost elements and supportability Influencing at all levels from Director to Subject Matter Experts, whilst leveraging a team of experts and leading other architects to help gain agreement of architectures and solutions Design and implement enterprise level solutions leveraging the latest SIEMENS CAD & PLM software Integrate into existing CAM, MES and ERP solutions supporting quality, testing, construction and manufacturing processes Evaluate and select appropriate technologies and vendors to meet BAE'S Submarine programme needs Work with technology and software partners to resolve complex technical issues Develop and maintain and enterprise architecture frameworks, aligning business demand and strategy to industry proven practice, solution components and decisions Manage governance processes to ensure that the Solution build matches architectures and design review quality criteria's Your skills and experiences: Essential: Hold experience as either a CAD or PLM Consultant/Architect with broad understanding and experience of designing and implementing solutions to support large engineering programmes Have previously used an architecture repository toolset such as Enterprise Architect and an Architecture modelling framework Have an ability to communicate at all levels and at business change communication events Desirable: Have used JIRA and Confluence supporting agile delivery methodologies or similar collaboration technologies Experience of SAP and PE&O product suites or similar for use on large manufacturing projects Benefits: You'll receive benefits including a competitive pension scheme, enhanced annual leave allowance and a Company contributed Share Incentive Plan. You'll also have access to additional benefits such as flexible working, an employee assistance programme, Cycle2work and employee discounts - you may also be eligible for an annual incentive. The IT Architecture Team: By joining the team, you will have a fantastic opportunity to be heavily involved in our largest Submarine programme and work with our external partners to support in the invention/creation of the submarine design and build. The shipyard has senior commitment and ambition to strengthen the submarine design discipline exploiting digital thread capabilities to improve business performance. The role will be part of the team inventing this future capability. We offer relocation support packages across all Submarines roles, subject to meeting eligibility criteria Why BAE Systems? This is a place where you'll be able to make a real difference. You'll be part of an inclusive culture that values diversity of thought, rewards integrity, and merit, and where you'll be empowered to fulfil your potential. We welcome people from all backgrounds and want to make sure that our recruitment processes are as inclusive as possible. If you have a disability or health condition (for example dyslexia, autism, an anxiety disorder etc.) that may affect your performance in certain assessment types, please speak to your recruiter about potential reasonable adjustments. Please be aware that many roles at BAE Systems are subject to both security and export control restrictions. These restrictions mean that factors such as your nationality, any nationalities you may have previously held, and your place of birth can restrict the roles you are eligible to perform within the organisation. All applicants must as a minimum achieve Baseline Personnel Security Standard. Many roles also require higher levels of National Security Vetting where applicants must typically have 5 to 10 years of continuous residency in the UK depending on the vetting level required for the role, to allow for meaningful security vetting checks Closing Date: 5th February 2026 We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
Are you a sales leader with a proven track record? At CarFinance 247, we're searching for a Head of Sales to help drive our business to the next level. Reporting directly into the Sales Director you will be responsible for leading a large, fast paced phone base sales environment . With full responsibility for their overall target; you will be a hands-on leader who can cope in a fast paced, entrep click apply for full job details
Feb 05, 2026
Full time
Are you a sales leader with a proven track record? At CarFinance 247, we're searching for a Head of Sales to help drive our business to the next level. Reporting directly into the Sales Director you will be responsible for leading a large, fast paced phone base sales environment . With full responsibility for their overall target; you will be a hands-on leader who can cope in a fast paced, entrep click apply for full job details
Join the RAC as a Roadside Technician Join the team that keeps the UK moving. As a Roadside Technician, you'll receive: A market-competitive base salary of £35,000 and a realistic OTE of £60,000, with top-performers earning significantly more through bonuses and enhanced overtime rates. Start and finish on your driveway. Demand-led shifts averaging 40 hours per week, with optional overtime available. What you'll need: • A Level 2 light vehicle maintenance qualification (or equivalent), with proven technical, electrical, and diagnostic experience • A customer-focused approach • A full UK driving licence As a Roadside Technician within our Patrol division, you'll deliver expert mechanical roadside repair, vehicle diagnostics, and emergency breakdown support across the UK. Whether it's a flat battery, tyre change, or complex fault-finding, you'll provide quick, confident solutions and reassurance when our members need it most. You'll start and end your day at home, tackling challenges head-on and making a real impact on the roadside - combining your technical expertise with outstanding member service. We'll set you up for success from day one, with your own RAC van, fuel card, full uniform, essential tools, and diagnostic kit all provided. The RAC has been a trusted name for over 125 years, combining heritage with innovation. If you're looking for a career in roadside automotive services that's rewarding, fast-paced, and full of variety - this is it. No CV required when you apply - it's easier than ever to start your journey with us. As a Roadside Technician at RAC, you'll get benefits that go the extra mile: Strong base pay - £35,000 a year and realistic OTE of £60,000, with top-performers earning significantly more through bonuses and enhanced overtime rates Share in our success - Join our colleague share scheme for free to benefit from the future growth of the business Free RAC Ultimate breakdown cover - From your very first day Car salary sacrifice scheme - Includes electric vehicle options (after 12 months) to help you save on tax Generous holidays - 23 days plus bank holidays (rising to 25 with service) Pension & life cover - Up to 6.5% matched pension contributions and life cover up to 4x your salary (10x with flex benefits) Wellbeing support - 24/7 confidential support helpline for you and your family Exclusive discounts - Save on tools, tech, holidays, and more through our Orange Savings portal Sound like your kind of role? Here's what we're after: You're more than a mechanic. You're a problem solver, a people person, and a proud ambassador for the RAC. Whether you're on a busy roadside or a quiet cul-de-sac, you stay calm under pressure and confident in your craft. You thrive on variety. One moment it's fault diagnostics, the next it's a flat tyre or battery - no two jobs are the same. You'll be equipped and ready for every call-out, with the tools, tech, and support to get the job done. You think on your feet. You'll be trusted to think on your feet and make the right call for each customer. Different fixes, different faces, new challenges every day. Why RAC? For more than 128 years, we've been keeping drivers moving, and today we're trusted by over 15 million members. We're also trusted by our people, with a 4.5-star Glassdoor rating showing that RAC is a place where support, ambition, and opportunity go hand in hand. We welcome people from every background, value every voice, and back your growth every step of the way. At the RAC, you can bring your full self to work and we'll be with you every step of the way to help you grow and develop your career.
Feb 05, 2026
Full time
Join the RAC as a Roadside Technician Join the team that keeps the UK moving. As a Roadside Technician, you'll receive: A market-competitive base salary of £35,000 and a realistic OTE of £60,000, with top-performers earning significantly more through bonuses and enhanced overtime rates. Start and finish on your driveway. Demand-led shifts averaging 40 hours per week, with optional overtime available. What you'll need: • A Level 2 light vehicle maintenance qualification (or equivalent), with proven technical, electrical, and diagnostic experience • A customer-focused approach • A full UK driving licence As a Roadside Technician within our Patrol division, you'll deliver expert mechanical roadside repair, vehicle diagnostics, and emergency breakdown support across the UK. Whether it's a flat battery, tyre change, or complex fault-finding, you'll provide quick, confident solutions and reassurance when our members need it most. You'll start and end your day at home, tackling challenges head-on and making a real impact on the roadside - combining your technical expertise with outstanding member service. We'll set you up for success from day one, with your own RAC van, fuel card, full uniform, essential tools, and diagnostic kit all provided. The RAC has been a trusted name for over 125 years, combining heritage with innovation. If you're looking for a career in roadside automotive services that's rewarding, fast-paced, and full of variety - this is it. No CV required when you apply - it's easier than ever to start your journey with us. As a Roadside Technician at RAC, you'll get benefits that go the extra mile: Strong base pay - £35,000 a year and realistic OTE of £60,000, with top-performers earning significantly more through bonuses and enhanced overtime rates Share in our success - Join our colleague share scheme for free to benefit from the future growth of the business Free RAC Ultimate breakdown cover - From your very first day Car salary sacrifice scheme - Includes electric vehicle options (after 12 months) to help you save on tax Generous holidays - 23 days plus bank holidays (rising to 25 with service) Pension & life cover - Up to 6.5% matched pension contributions and life cover up to 4x your salary (10x with flex benefits) Wellbeing support - 24/7 confidential support helpline for you and your family Exclusive discounts - Save on tools, tech, holidays, and more through our Orange Savings portal Sound like your kind of role? Here's what we're after: You're more than a mechanic. You're a problem solver, a people person, and a proud ambassador for the RAC. Whether you're on a busy roadside or a quiet cul-de-sac, you stay calm under pressure and confident in your craft. You thrive on variety. One moment it's fault diagnostics, the next it's a flat tyre or battery - no two jobs are the same. You'll be equipped and ready for every call-out, with the tools, tech, and support to get the job done. You think on your feet. You'll be trusted to think on your feet and make the right call for each customer. Different fixes, different faces, new challenges every day. Why RAC? For more than 128 years, we've been keeping drivers moving, and today we're trusted by over 15 million members. We're also trusted by our people, with a 4.5-star Glassdoor rating showing that RAC is a place where support, ambition, and opportunity go hand in hand. We welcome people from every background, value every voice, and back your growth every step of the way. At the RAC, you can bring your full self to work and we'll be with you every step of the way to help you grow and develop your career.
Halifax Sheet Metal - Part of the Leo Group Responsibilities: Coordinate and manage the day-to-day operations of the fabrication department. Plan, organize, and schedule production tasks to meet project deadlines and customer requirements. Oversee the fabrication process from start to finish, ensuring quality standards are met click apply for full job details
Feb 05, 2026
Full time
Halifax Sheet Metal - Part of the Leo Group Responsibilities: Coordinate and manage the day-to-day operations of the fabrication department. Plan, organize, and schedule production tasks to meet project deadlines and customer requirements. Oversee the fabrication process from start to finish, ensuring quality standards are met click apply for full job details
£54,584 - £64,058 (including paid school holidays) + excellent benefits Those Huge Small Victories Our clinicians are fulfilled by the idea of affecting even the smallest positive changes in our young people, so we celebrate the little things. Get out what you put in This role is based at Bridgeway School, 3-days-per-week. Bridgeway School is an independent specialist day school providing high quality education for boys and girls. Based in Preston, the school caters for pupils with autism, neuro developmental needs and associated complexities such as, trauma, sensory processing, mental health and speech, language and communication difficulties. Our clinicians are a crucial part of the most joined-up model in SEND. Across all of our specialist schools and children's homes, we provide unrivalled levels of clinical support, both in terms of our expertise and breadth of provision. Our young people present with a complexity of need including developmental trauma, neuro-developmental conditions and special educational needs. As part of a multi-disciplinary clinical team you will be supporting educational and residential colleagues to provide therapeutic living and learning environments and, based on clinical assessment and formulation, offer individualised interventions and engagement to our young people. Our Psychologists work collaboratively within our schools and children's homes, this ensures that therapeutic support permeates every aspect of the education, care and support we offer all of our children and young people. You will provide consultation, workshops, training and guidance to the educational and residential teams around our children. What we do for you We know you're going to do great things. For your hard work and commitment, we reward you with the best salary and benefits package in the sector. With us, you'll get to make a genuine difference to the lives of our young people - plus you'll get: Training: A full induction and on the job training Holiday: You'll work hard at WG, so you'll be rewarded with full school holidays including bank holidays Clinical Development: If career growth and professional advancement is your thing, we provide a leading programme of clinical learning and development Flexible benefits: meaning you can increase/decrease benefits such as life insurance - check out our benefits here Wellbeing: a host of wellbeing tools and advice including employee assistance Medical cover so you can claim back the cost of things like an opticians or dentist appointment and a host of high-street discounts Beautiful working environments with the very best facilities - check out our schools here A recommend a friend scheme that offers a £1,000 bonus every time Bring your whole self to work Our young people come from all walks of life, diverse backgrounds and with different needs - and our workforce reflects that diversity, so that our teams can engage, encourage and inspire our young people to be themselves. The kind of person we're looking for will: Be a qualified Clinical, Educational, Forensic or Counselling Psychologist registered with the HCPC Be a specialist with proven skills and experience to assess, formulate and support the delivery of therapeutic interventions with children and young people with complex needs Have experience of supporting the team around a child or young person to provide clinically informed living and learning environments and experiences Be a confident, engaging and effective, model, guide, leader and trainer Be highly organised and ready to take the initiative Be committed to ensuring the best outcomes for young people This is a great opportunity to change young lives and have a positive impact on their future. Embedded within our living and learning environments you will be offered the support, resource and platform for you to do great things. You'll benefit from supervision, a clinical development programme and access to a 220+ strong team of multi-disciplinary clinical colleagues who will be with you every step of the way. Interested in joining us? Our young people deserve the best possible future and we feel the same about our teams. You deserve to have the career you want, with a purpose-led employer, in an environment that allows you to be yourself. The Witherslack Group is committed to safeguarding and promoting the welfare of its young people. This post is subject to an enhanced DBS check (we will cover the cost) and an online search. We are an equal opportunities employer welcoming applications from all sections of the community. For a full job description and person specification, please click here . To view our ex-offenders policy please click here . To view our Child Protection Policy, please visit the 'Parents and Carers' section of this School/Learning centre. You can find all our Schools here . Special Education / Careers in Care / Careers in Special Education / Working with Children / SEMH / SEN / ASD
Feb 05, 2026
Full time
£54,584 - £64,058 (including paid school holidays) + excellent benefits Those Huge Small Victories Our clinicians are fulfilled by the idea of affecting even the smallest positive changes in our young people, so we celebrate the little things. Get out what you put in This role is based at Bridgeway School, 3-days-per-week. Bridgeway School is an independent specialist day school providing high quality education for boys and girls. Based in Preston, the school caters for pupils with autism, neuro developmental needs and associated complexities such as, trauma, sensory processing, mental health and speech, language and communication difficulties. Our clinicians are a crucial part of the most joined-up model in SEND. Across all of our specialist schools and children's homes, we provide unrivalled levels of clinical support, both in terms of our expertise and breadth of provision. Our young people present with a complexity of need including developmental trauma, neuro-developmental conditions and special educational needs. As part of a multi-disciplinary clinical team you will be supporting educational and residential colleagues to provide therapeutic living and learning environments and, based on clinical assessment and formulation, offer individualised interventions and engagement to our young people. Our Psychologists work collaboratively within our schools and children's homes, this ensures that therapeutic support permeates every aspect of the education, care and support we offer all of our children and young people. You will provide consultation, workshops, training and guidance to the educational and residential teams around our children. What we do for you We know you're going to do great things. For your hard work and commitment, we reward you with the best salary and benefits package in the sector. With us, you'll get to make a genuine difference to the lives of our young people - plus you'll get: Training: A full induction and on the job training Holiday: You'll work hard at WG, so you'll be rewarded with full school holidays including bank holidays Clinical Development: If career growth and professional advancement is your thing, we provide a leading programme of clinical learning and development Flexible benefits: meaning you can increase/decrease benefits such as life insurance - check out our benefits here Wellbeing: a host of wellbeing tools and advice including employee assistance Medical cover so you can claim back the cost of things like an opticians or dentist appointment and a host of high-street discounts Beautiful working environments with the very best facilities - check out our schools here A recommend a friend scheme that offers a £1,000 bonus every time Bring your whole self to work Our young people come from all walks of life, diverse backgrounds and with different needs - and our workforce reflects that diversity, so that our teams can engage, encourage and inspire our young people to be themselves. The kind of person we're looking for will: Be a qualified Clinical, Educational, Forensic or Counselling Psychologist registered with the HCPC Be a specialist with proven skills and experience to assess, formulate and support the delivery of therapeutic interventions with children and young people with complex needs Have experience of supporting the team around a child or young person to provide clinically informed living and learning environments and experiences Be a confident, engaging and effective, model, guide, leader and trainer Be highly organised and ready to take the initiative Be committed to ensuring the best outcomes for young people This is a great opportunity to change young lives and have a positive impact on their future. Embedded within our living and learning environments you will be offered the support, resource and platform for you to do great things. You'll benefit from supervision, a clinical development programme and access to a 220+ strong team of multi-disciplinary clinical colleagues who will be with you every step of the way. Interested in joining us? Our young people deserve the best possible future and we feel the same about our teams. You deserve to have the career you want, with a purpose-led employer, in an environment that allows you to be yourself. The Witherslack Group is committed to safeguarding and promoting the welfare of its young people. This post is subject to an enhanced DBS check (we will cover the cost) and an online search. We are an equal opportunities employer welcoming applications from all sections of the community. For a full job description and person specification, please click here . To view our ex-offenders policy please click here . To view our Child Protection Policy, please visit the 'Parents and Carers' section of this School/Learning centre. You can find all our Schools here . Special Education / Careers in Care / Careers in Special Education / Working with Children / SEMH / SEN / ASD
Blue Light Card. Individually great, together unstoppable The Role and the Team We're looking for a Senior Product Manager to join our growing Product team at Blue Light Card. This is a newly created role, reflecting the continued growth and expansion of our product function. You'll report into the Product Director and be responsible for running day-to-day product operations, supporting teams, and ensuring end-to-end product delivery. You'll need to be comfortable being hands on as well as being strategic. You'll be in the detail, working with teams to navigate incidents, prioritise effectively, and ensure progress. You'll collaborate with engineering, data, and design teams, creating an environment where ideas can be tested and refined, ensuring scalable and meaningful improvements. We're looking for someone who thrives in a high growth environment, can balance multiple priorities, and understands how to deliver impact efficiently. What You'll Do Take full ownership of E2E delivery, from gathering insights to launching and refining features Be actively involved in the day-to-day execution, supporting teams and removing obstacles to keep momentum Understand and align business goals with real customer needs, ensuring work is focused and purposeful Work closely with the Product Director to shape and evolve the product strategy for your area Use tools like Amplitude and Jira to manage priorities, track progress, and ensure transparency across teams Apply an evidence-based approach, using data, UX research, and feedback to guide product choices Work iteratively in an agile environment, ensuring we learn and improve at every stage Collaborate across teams, fostering a culture of shared responsibility and continuous development What You'll Bring Proven experience in product management within a scale-up environment-this is a hands-on delivery role, not purely strategic Strong E2E delivery experience, with the ability to unblock teams and drive execution at pace Strong stakeholder management, ensuring alignment across teams while keeping delivery on track Ability to balance short-term execution with long-term thinking, ensuring work aligns with overall business goals Excellent problem-solving skills, with the ability to cut through ambiguity and drive actions using data Experience in marketplaces, e-commerce, or affiliate-driven business models Familiarity with Agile methodologies, with a deep understanding of prioritisation frameworks Ideally hands-on experience with Amplitude, Jira, and experimentation platforms Our Culture Our members, partners and colleagues are at the heart of everything we do. Our colleagues are integral to helping create the unique experience we deliver, so we're genuinely committed to creating a place where our team love to work, and people want to join. We work as a team and try to have a bit of fun while we do it, and we recognise the importance of culture and the positive impact it can have on performance for you, the team, our organisation and our members. We believe in attracting the best talent no matter where you are, and have a hybrid working model, with colleagues based in London, the East Midlands and around the country. We're also officially recognised as a Top 100 Great Place To Work UK, one of the UK's Best Workplaces for Wellbeing, Top 100 Best Workplaces for Women and recognised as investors in wellbeing by Investors in People. What We Offer Hybrid working 25 days plus public holidays, buy and sell and an additional day off for your birthday A company bonus scheme Great social events e.g., Christmas party, family fun day, summer party, sports matches Learning and development opportunities Group auto-enrolment pension plan Enhanced maternity, paternity, sick pay Company funded private medical insurance Healthcare cashback plan Employee assistance programme (including mental health support) Modern office space with onsite gym including access to free HIIT & stretch classes, games area, chill-out areas, book club, and more, when you visit our HQ in Cossington
Feb 05, 2026
Full time
Blue Light Card. Individually great, together unstoppable The Role and the Team We're looking for a Senior Product Manager to join our growing Product team at Blue Light Card. This is a newly created role, reflecting the continued growth and expansion of our product function. You'll report into the Product Director and be responsible for running day-to-day product operations, supporting teams, and ensuring end-to-end product delivery. You'll need to be comfortable being hands on as well as being strategic. You'll be in the detail, working with teams to navigate incidents, prioritise effectively, and ensure progress. You'll collaborate with engineering, data, and design teams, creating an environment where ideas can be tested and refined, ensuring scalable and meaningful improvements. We're looking for someone who thrives in a high growth environment, can balance multiple priorities, and understands how to deliver impact efficiently. What You'll Do Take full ownership of E2E delivery, from gathering insights to launching and refining features Be actively involved in the day-to-day execution, supporting teams and removing obstacles to keep momentum Understand and align business goals with real customer needs, ensuring work is focused and purposeful Work closely with the Product Director to shape and evolve the product strategy for your area Use tools like Amplitude and Jira to manage priorities, track progress, and ensure transparency across teams Apply an evidence-based approach, using data, UX research, and feedback to guide product choices Work iteratively in an agile environment, ensuring we learn and improve at every stage Collaborate across teams, fostering a culture of shared responsibility and continuous development What You'll Bring Proven experience in product management within a scale-up environment-this is a hands-on delivery role, not purely strategic Strong E2E delivery experience, with the ability to unblock teams and drive execution at pace Strong stakeholder management, ensuring alignment across teams while keeping delivery on track Ability to balance short-term execution with long-term thinking, ensuring work aligns with overall business goals Excellent problem-solving skills, with the ability to cut through ambiguity and drive actions using data Experience in marketplaces, e-commerce, or affiliate-driven business models Familiarity with Agile methodologies, with a deep understanding of prioritisation frameworks Ideally hands-on experience with Amplitude, Jira, and experimentation platforms Our Culture Our members, partners and colleagues are at the heart of everything we do. Our colleagues are integral to helping create the unique experience we deliver, so we're genuinely committed to creating a place where our team love to work, and people want to join. We work as a team and try to have a bit of fun while we do it, and we recognise the importance of culture and the positive impact it can have on performance for you, the team, our organisation and our members. We believe in attracting the best talent no matter where you are, and have a hybrid working model, with colleagues based in London, the East Midlands and around the country. We're also officially recognised as a Top 100 Great Place To Work UK, one of the UK's Best Workplaces for Wellbeing, Top 100 Best Workplaces for Women and recognised as investors in wellbeing by Investors in People. What We Offer Hybrid working 25 days plus public holidays, buy and sell and an additional day off for your birthday A company bonus scheme Great social events e.g., Christmas party, family fun day, summer party, sports matches Learning and development opportunities Group auto-enrolment pension plan Enhanced maternity, paternity, sick pay Company funded private medical insurance Healthcare cashback plan Employee assistance programme (including mental health support) Modern office space with onsite gym including access to free HIIT & stretch classes, games area, chill-out areas, book club, and more, when you visit our HQ in Cossington
Closing date: 10-02-2026 Store Manager - Brentwood Location: Brentwood, Pilgrims Hatch Salary: £32,000 - £34,000 per annum plus great benefits Contract: Permanent We're looking for a skilled Store Manager to join our retail team. This full-time Store Manager role comes with a competitive salary and brilliant benefits package. As a Store Manager, you'll help to deliver the store purpose by guiding the commercial and community strategies in your store. You'll also lead your team and show them how to make shopping at Co-op a fantastic experience, you'll help them to grow and learn so they can show our customers, colleagues and members the difference Co-op brings to local communities. In this role, you can expect to: • Empower your team to deliver great service, personally promoting the Co-op difference to customers and members • Build an inclusive culture where everyone can speak up and share their views • Develop your team through regular performance conversations to help them reach their potential • Make sure the store is safe, legal and operational • Manage and optimise your store's commercial performance, recruit new team members and manage HR processes You'll need experience of guiding and developing a team and working in a busy, service-focused environment. Good communication skills are essential, and you should be able to coach, motivate and inspire your team. You'll also need: • Resilience and great problem solving skills • The ability to understand and analyse commercial information • Willingness to roll up your sleeves and support the team with delivery of store activities In return for your passion and commitment, you'll get a competitive salary and great benefits package which includes an annual bonus (based on personal and business performance), A generous holiday allowance of 36 days including bank holidays (rising with service) You'll also get: • Colleague member discount with 30% off Co-op branded products and 10% off other brands available in-store • A pension with up to 10% employer contributions • Stream app - giving access to a percentage of your pay as you earn it • Cycle to work scheme • Coaching and training to support your career development At Co-op, we're proud to do things a different way. As one of the world's largest co-operatives, owned by millions of members, community is at the heart of what we do. Since our Co-op was founded in 1844, we've had a clear social purpose, and everything we do as a business helps to build a fairer world for our members, customers, colleagues, and communities. We're building diverse and inclusive teams that reflect the communities we serve. We welcome applications from everyone and are committed to creating a workplace where colleagues can feel like they belong, supported by our inclusive policies and the ways we work. We're proud to be part of the Disability Confident scheme and offer interviews to disabled candidates who meet the minimum criteria for a job. If you need any adjustments during the recruitment process, we'll support you. Learn more about our recruitment process at jobs.coop.co.uk/apply-process and our inclusion commitments at jobs.coop.co.uk/diversity-inclusion As part of the application process for this job, you'll need to complete two online assessments. It will take around 20 minutes to complete these tests. We reserve the right to remove a vacancy before the scheduled closing date.
Feb 05, 2026
Full time
Closing date: 10-02-2026 Store Manager - Brentwood Location: Brentwood, Pilgrims Hatch Salary: £32,000 - £34,000 per annum plus great benefits Contract: Permanent We're looking for a skilled Store Manager to join our retail team. This full-time Store Manager role comes with a competitive salary and brilliant benefits package. As a Store Manager, you'll help to deliver the store purpose by guiding the commercial and community strategies in your store. You'll also lead your team and show them how to make shopping at Co-op a fantastic experience, you'll help them to grow and learn so they can show our customers, colleagues and members the difference Co-op brings to local communities. In this role, you can expect to: • Empower your team to deliver great service, personally promoting the Co-op difference to customers and members • Build an inclusive culture where everyone can speak up and share their views • Develop your team through regular performance conversations to help them reach their potential • Make sure the store is safe, legal and operational • Manage and optimise your store's commercial performance, recruit new team members and manage HR processes You'll need experience of guiding and developing a team and working in a busy, service-focused environment. Good communication skills are essential, and you should be able to coach, motivate and inspire your team. You'll also need: • Resilience and great problem solving skills • The ability to understand and analyse commercial information • Willingness to roll up your sleeves and support the team with delivery of store activities In return for your passion and commitment, you'll get a competitive salary and great benefits package which includes an annual bonus (based on personal and business performance), A generous holiday allowance of 36 days including bank holidays (rising with service) You'll also get: • Colleague member discount with 30% off Co-op branded products and 10% off other brands available in-store • A pension with up to 10% employer contributions • Stream app - giving access to a percentage of your pay as you earn it • Cycle to work scheme • Coaching and training to support your career development At Co-op, we're proud to do things a different way. As one of the world's largest co-operatives, owned by millions of members, community is at the heart of what we do. Since our Co-op was founded in 1844, we've had a clear social purpose, and everything we do as a business helps to build a fairer world for our members, customers, colleagues, and communities. We're building diverse and inclusive teams that reflect the communities we serve. We welcome applications from everyone and are committed to creating a workplace where colleagues can feel like they belong, supported by our inclusive policies and the ways we work. We're proud to be part of the Disability Confident scheme and offer interviews to disabled candidates who meet the minimum criteria for a job. If you need any adjustments during the recruitment process, we'll support you. Learn more about our recruitment process at jobs.coop.co.uk/apply-process and our inclusion commitments at jobs.coop.co.uk/diversity-inclusion As part of the application process for this job, you'll need to complete two online assessments. It will take around 20 minutes to complete these tests. We reserve the right to remove a vacancy before the scheduled closing date.
We are looking for a Building Surveyor, based in Cambridge, Gerrards Cross, Lincoln or Nottingham, to join our Kier Design business in providing design and professional services across a range of sectors, which include the built environment, for public and private sector clients. Location : Cambridge, Gerrards Cross, Lincoln or Nottingham Hours : 37.5 hours per week - some flexibility on hours available if desired, just let us know when you speak to us Salary: £40,000 - £50,000 per annum + benefits We are unable to offer certificates of sponsorship to any candidates in this role. What will you be responsible for? As Building Surveyor you will be working within our Architecture & Building Consultancy team, delivering building surveying services to public and private sector clients. These services will typically include carrying out surveys of existing buildings, providing reports to clients as to their general condition, advising on repair and maintenance and / or scope for improvement, development or demolition. Advising clients regarding the condition of existing buildings and related matters including health & safety, environment/sustainability, Planning, Building Regulations and other relevant regulatory issues and supporting clients with regard to the delivery of solutions within the scope of building Surveying services. You will travel to undertake surveys, carry out site inspections, meet with clients and colleagues as required, which may be in varied locations across the UK. Your day to day will include: Undertaking surveys of sites and/or existing buildings, developing feasibility / options studies, designing and specifying solutions that might include maintenance, repair, refurbishment, remodelling, restoration, extension or demolition works Supporting clients with the procurement of contractors taking on maintenance, repair, refurbishment, remodelling, restoration, extension or demolition works Project managing the delivery of solutions for clients, including the administration of construction contracts Commencing quality assurance checks on the work of colleagues and supporting colleagues in the delivery of building surveying services on a larger scale Supporting work winning and business development by maintaining and developing positive relationships with existing clients, promoting client feedback and identifying potential new clients What are we looking for? This role of Building Surveyor is great for you if: You have a Degree level qualification (minimum HNC / HND) in a discipline relevant to building surveying or a Degree level qualification accredited by RICS and suitable for the sector pathway for building surveying or a RICS accredited post-graduate conversion qualification, again suitable for RICS' sector pathway for building surveying Hold or be working towards Chartered status through full membership of RICS, through the sector pathway for Building Surveying, or full membership of CIOB Have a good body of knowledge and experience as a building surveying practitioner covering a range of building types and sectors, good familiarity with procurement processes and experience of contract administration Rewards and benefits We're proud to be able to offer our brilliant people a wide variety of benefits that you can tailor to your needs. You can see more information of benefits here . Diversity and inclusion Making Kier a diverse and inclusive place to work is a huge priority for us. We're proud of the steps we've taken so far, but we know we must always do more. Our employees are key in shaping Kier's diversity and inclusion initiatives and our people have made a huge impact on how we work, by using their experiences to shape our policies. You can see our D&I action plan here . We look forward to seeing your application to
Feb 05, 2026
Full time
We are looking for a Building Surveyor, based in Cambridge, Gerrards Cross, Lincoln or Nottingham, to join our Kier Design business in providing design and professional services across a range of sectors, which include the built environment, for public and private sector clients. Location : Cambridge, Gerrards Cross, Lincoln or Nottingham Hours : 37.5 hours per week - some flexibility on hours available if desired, just let us know when you speak to us Salary: £40,000 - £50,000 per annum + benefits We are unable to offer certificates of sponsorship to any candidates in this role. What will you be responsible for? As Building Surveyor you will be working within our Architecture & Building Consultancy team, delivering building surveying services to public and private sector clients. These services will typically include carrying out surveys of existing buildings, providing reports to clients as to their general condition, advising on repair and maintenance and / or scope for improvement, development or demolition. Advising clients regarding the condition of existing buildings and related matters including health & safety, environment/sustainability, Planning, Building Regulations and other relevant regulatory issues and supporting clients with regard to the delivery of solutions within the scope of building Surveying services. You will travel to undertake surveys, carry out site inspections, meet with clients and colleagues as required, which may be in varied locations across the UK. Your day to day will include: Undertaking surveys of sites and/or existing buildings, developing feasibility / options studies, designing and specifying solutions that might include maintenance, repair, refurbishment, remodelling, restoration, extension or demolition works Supporting clients with the procurement of contractors taking on maintenance, repair, refurbishment, remodelling, restoration, extension or demolition works Project managing the delivery of solutions for clients, including the administration of construction contracts Commencing quality assurance checks on the work of colleagues and supporting colleagues in the delivery of building surveying services on a larger scale Supporting work winning and business development by maintaining and developing positive relationships with existing clients, promoting client feedback and identifying potential new clients What are we looking for? This role of Building Surveyor is great for you if: You have a Degree level qualification (minimum HNC / HND) in a discipline relevant to building surveying or a Degree level qualification accredited by RICS and suitable for the sector pathway for building surveying or a RICS accredited post-graduate conversion qualification, again suitable for RICS' sector pathway for building surveying Hold or be working towards Chartered status through full membership of RICS, through the sector pathway for Building Surveying, or full membership of CIOB Have a good body of knowledge and experience as a building surveying practitioner covering a range of building types and sectors, good familiarity with procurement processes and experience of contract administration Rewards and benefits We're proud to be able to offer our brilliant people a wide variety of benefits that you can tailor to your needs. You can see more information of benefits here . Diversity and inclusion Making Kier a diverse and inclusive place to work is a huge priority for us. We're proud of the steps we've taken so far, but we know we must always do more. Our employees are key in shaping Kier's diversity and inclusion initiatives and our people have made a huge impact on how we work, by using their experiences to shape our policies. You can see our D&I action plan here . We look forward to seeing your application to
