National Skills Agency

THIS IS A REMOTE ROLE, ACCEPTING APPLICANTS NATIONWIDE Job Purpose Our client is seeking a detail-oriented and analytical Sales Operations Analyst to optimise the sales processes, systems, and reporting. This role will be instrumental in enabling the sales and business development function to perform at its best, by ensuring accurate data, actionable insights, and efficient workflows. The ideal candidate will be highly organised, confident working with data and systems, and comfortable collaborating across sales, marketing, data, delivery, and finance teams. Key Responsibilities Optimise and scale sales processes. Maintain accurate and complete sales pipeline data. Deliver regular performance reports and dashboards. Analyse conversion rates, sales cycles, and trends to provide insights. Own and manage the CRM system, ensuring correct usage and data integrity. Provide insights and collaborate with sales, account management, and marketing. Train teams on CRM best practices. Implement improvements, automations, and integrations. Support rollout of new sales tools and systems. Develop sales forecasts and revenue projections. Provide data-driven insights for commercial strategy. Track lead sources and marketing attribution to measure ROI. Deliver actionable insights to support opportunity follow-up. Create sales playbooks, templates, and resources. Conduct market analysis and identify new opportunities. Onboard and train new sales team members. Support smooth handovers between sales and delivery teams. Work with marketing on lead management and campaign reporting. Partner with finance on pricing, revenue, and margin analysis. Collaborate with delivery, data, and innovation teams on company-wide initiatives. Personal Specification Experience in sales operations, business operations, or a commercial analyst role Proven experience designing and implementing data integration and automation projects Proficiency with CRM systems (Dynamics) Strong working knowledge of Power BI, Excel, and/or automation tools like Power Automate Strong proficiency in Python, SQL, DAX, and Power Query (M language) Strong analytical skills with the ability to translate data into actionable insights. Strong communication skills, able to work effectively across teams. Excellent organisation skills and attention to detail

THIS IS A REMOTE ROLE, ACCEPTING APPLICANTS NATIONWIDE Job Purpose Our client is seeking a detail-oriented and analytical Sales Operations Analyst to optimise the sales processes, systems, and reporting. This role will be instrumental in enabling the sales and business development function to perform at its best, by ensuring accurate data, actionable insights, and efficient workflows. The ideal candidate will be highly organised, confident working with data and systems, and comfortable collaborating across sales, marketing, data, delivery, and finance teams. Key Responsibilities Optimise and scale sales processes. Maintain accurate and complete sales pipeline data. Deliver regular performance reports and dashboards. Analyse conversion rates, sales cycles, and trends to provide insights. Own and manage the CRM system, ensuring correct usage and data integrity. Provide insights and collaborate with sales, account management, and marketing. Train teams on CRM best practices. Implement improvements, automations, and integrations. Support rollout of new sales tools and systems. Develop sales forecasts and revenue projections. Provide data-driven insights for commercial strategy. Track lead sources and marketing attribution to measure ROI. Deliver actionable insights to support opportunity follow-up. Create sales playbooks, templates, and resources. Conduct market analysis and identify new opportunities. Onboard and train new sales team members. Support smooth handovers between sales and delivery teams. Work with marketing on lead management and campaign reporting. Partner with finance on pricing, revenue, and margin analysis. Collaborate with delivery, data, and innovation teams on company-wide initiatives. Personal Specification Experience in sales operations, business operations, or a commercial analyst role Proven experience designing and implementing data integration and automation projects Proficiency with CRM systems (Dynamics) Strong working knowledge of Power BI, Excel, and/or automation tools like Power Automate Strong proficiency in Python, SQL, DAX, and Power Query (M language) Strong analytical skills with the ability to translate data into actionable insights. Strong communication skills, able to work effectively across teams. Excellent organisation skills and attention to detail

THIS IS A REMOTE ROLE ACCEPTING APPLICANTS NATIONWIDE We are working with a mission-driven organisation that is transforming how soft skills are developed across the UK workforce. They deliver high-quality, practical soft skills training to individuals at all career stages, with a strong focus on the Further Education (FE) sector, training providers, and workforce development partners. As part of their continued growth, they are seeking a Business Development Manager to lead new business acquisition in the FE sector. This is a strategic hire and an exciting opportunity for someone who understands and enjoys the challenges of selling into FE colleges. The Role The successful candidate will be responsible for developing new business opportunities within FE colleges across the UK. You will identify needs, present tailored training solutions, and drive adoption of the organisation s online careers and personal development courses. You ll be fully supported with industry-leading tools including LinkedIn Premium & Sales Navigator, Apollo (sales intelligence software), and HubSpot CRM. Key Responsibilities Proactively identify and pursue new sales opportunities using data-driven approaches. Secure meetings and build strong relationships with key stakeholders in the FE sector. Implement and execute effective sales strategies to meet company growth targets. Use a consultative sales approach to identify customer needs and propose relevant solutions. Forecast and track account performance accurately. Negotiate contracts and ensure profitability in pricing and terms. Report regularly to senior management on pipeline progress and key metrics. Maintain accurate CRM records and contribute market intelligence to inform campaigns. About You Proven success in business development or account management within the education sector, specifically FE. Comfortable working to and exceeding KPIs and sales targets. Excellent communication and presentation skills with an ability to influence stakeholders. Strong negotiation and pipeline management skills. Organised, self-motivated, and able to prioritise independently. Consultative, client-focused sales style with a drive for results. What s on Offer Competitive base salary (£40,000 £45,000) with realistic OTE of £50,000 £75,000. 28 days annual leave (including Bank Holidays). An additional day off for your birthday. Extra annual leave days for long service (up to 3 additional days). Annual salary review. Company pension scheme. Supportive and positive working culture. Comprehensive onboarding and continuous professional development. Healthy work/life balance and flexible working options. Paid mileage at 45p per mile. Laptop and phone provided. Opportunity to be a key player in a growing, purpose-led organisation.

ROLE PURPOSE Building client relations and developing new business to achieve the allocated monthly and annual sales target in line with the company s strategic goals. KEY RESPONSIBILITIES Proactively target prospects and existing customers for new business cross-sell and up-sell opportunities. Position our clients services and solutions to prospects and customers using a consultative approach Manage customer accounts giving high levels of customer service Understand our clients value proposition, how it fits in the market place and communicate it to customers and prospects. Create professional emails with accurate information. Understand the key business objectives of customers and prospects and their future plans. Meet customers face to face strengthening relationships and increasing the size/ amount of sales opportunities Achieve acceptable sales Key Performance Indicators (KPI s) as specified by the Sales Manager. Achieve sales goals and targets set. Maintain and update accurate data fields and dialogue reports in the CRM database and other sales systems. Produce accurate quotes for customers. Demonstrate correct usage of pricing and discount models at all times. Accurately complete forms and documents to update other individuals and departments within the company. Take training and coaching, passing any given tests and apply knowledge effectively. Follow company policies, standards and requirements. Plan time to be as effective as possible and organise workload. ROLE REQUIREMENTS 3+ years successful experience in a similar role.(business to business) GCSE Grade C Math s and English MS Office Skills Must have a Driving Licence BEHAVIOURAL COMPETENCIES CORE: Be able to take instruction and work with a degree of initiative and autonomy. Communicate effectively in all mediums. Be keen to engage in CPD activities Paul Feldman is the National Skills Agency Data Protection Officer. Your data will be stored until notice is given by you for it to be removed. Our Data Protection Policy will be forwarded to you on request. As we get a high number of applications, we may be unable to give feedback to unsuccessful candidates. We will retain your details to keep you informed of other opportunities. National Skills Agency Ltd is acting as an Employment Agency in relation to this vacancy and is an Equal Opportunities employer we welcome applicants from all backgrounds.