EXPRESS SOLICITORS

7 job(s) at EXPRESS SOLICITORS

EXPRESS SOLICITORS Northenden, Manchester
Feb 27, 2026
Full time
Job Title: Medical Agency File Handler Location: Northenden, M22 4HH Salary : Up to £26,333.31 per annum Job type: Full time, Permanent About Us: Established in 2000, Express Solicitors is an award-winning law firm that deals with personal injury and clinical negligence claims. Based in Manchester, we serve clients nationwide and are currently ranked 64 out of more than 10,000 law firms. We have a 5-star rating on Trustpilot from over 8,000 reviews, which coming from our clients means a lot to us. We are proud of the work we do helping injured people, and this is the core of our business. About The Role: Ontime Reports Ltd are a specialist provider of business and legal support services to Express Solicitors. Our highly skilled team obtain medical records, expert reports and arrange treatments, investigations and surgeries for our personal injury and clinical negligence clients. Our specialist team make a real difference to injured peoples' lives, through our passion for client care. We currently have a full-time vacancy for a Medical Agency File Handler to join our vibrant team of 64, providing excellent customer service in a fast-paced environment. Your role will be to liaise with legal professionals, our injured clients and various experts/suppliers to arrange appointments, obtain reports and invoices. We also obtain medical records and arrange treatments and investigations. You will be responsible for ensuring all obtained documents are compliant and meet our high standards. Once fully trained, you will take ownership of your own client files, ensuring the cases are progressed effectively. Responsibilities: Instructing experts to provide reports on behalf of a Solicitor and keeping open and effective communication regarding appointments, reports, and information. Obtaining medical records from hospital trusts, GP's surgeries, and other healthcare providers. Sourcing suppliers, arranging rehabilitation appointments and investigations. Obtaining quotations and invoices from experts and rehabilitation providers. Providing breakdowns of agency work and anticipated disbursements to Express Solicitors in-house cost team obtaining invoices and chasing payments. Quality checking, processing incoming mail and expert reports into our case management systems. Accurate recording of time expended in various activities on our case management system. Person Specification: GCSE English & Maths at Grade C or above, or equivalent Knowledge of Microsoft Office packages including Word and Outlook. Excellent written and spoken English with the ability to have high levels of accuracy and attention to detail. Ability to always maintain client confidentiality and commitment to customer service. Ability to deal with high volumes of work and manage conflicting priorities. Energy, passion, and a desire to achieve. Experience of working in a medical setting, law or legal services firm would be of a distinct advantage. Knowledge of Proclaim or other case management systems is desirable. Highly dedicated, idea-generating individuals who are committed to providing excellent customer service. Salary & Hours: Salary of Up to £26,333.31 per annum Our standard working hours are 8:30am to 5:30pm Monday-Thursday and 8:30am to 5pm Friday. Benefits: Hybrid Working - 3/2 hybrid working pattern after probation. 23 Days Holiday - Rising to 26 days, plus bank/public holidays. Extra Holidays - 3 holiday buy backs and an extra day for your birthday after service length requirement. Looking After Your Health - Private medical insurance available after 2 years' service, annual flu jab and Employee Assistance Programme. Looking After Your Well-being - 24/7 onsite Gym, Netball/Football team, 10km Manchester team and more. Work Life / Balance - Active social committee with generous departmental and firm-wide social budget. Recruitment Process: Interviews will be conducted by MS Teams and will include scenario-based questioning. Our employees are our most important asset, we rate skill and ability above all else and our recruitment policy encourages applications from all. Please click APPLY to be redirected to our website to complete your application. Candidates with the relevant experience or job titles of; File Handler, Medical File Handling, Customer Service, Customer Service Team Leader, Customer Services Supervisor, Customer Service Manager, Customer Support Manager, Client Service Manager, Customer Service Supervisor, Client Support Manager, Account Consultant, Customer Service Leader, Client Account Manager, Client Relationship Manager, may also be considered for this role.
EXPRESS SOLICITORS
Feb 26, 2026
Full time
Job Title: Proclaim Developer Location: Hybrid / Remote within the UK Salary : £40,000 - £50,000 per annum, dependent on experience Job type: Full time, Permanent About Us: Established in 2000, Express Solicitors is an award-winning law firm that deals with personal injury and clinical negligence claims click apply for full job details
EXPRESS SOLICITORS Northenden, Manchester
Feb 16, 2026
Full time
Job Title: New Client Enquiry Coordinator Start Date: 9th March 2026 Location: Northenden M22 4HH, South Manchester / Hybrid (50% remote after probation) Salary: £13.13 per hour (Due to increase in April) + uncapped commission (avg. £200/month, with top performers earning £300 - £400) Job type: Full time, Permanent About Us: Established in 2000, Express Solicitors is an award-winning law firm that deals with personal injury and clinical negligence claims. Based in Manchester, we serve clients nationwide and are currently ranked 64 out of more than 10,000 law firms. We have a 5-star rating on Trustpilot from over 8,000 reviews, which coming from our clients means a lot to us. We are proud of the work we do helping injured people, and this is the core of our business. About The Role: As the first point of contact, you'll play a vital role in welcoming new clients and guiding them through the early stages of their legal journey. You'll handle enquiries via phone and email, ensuring each person feels cared for, listened to and understood. This position offers a fantastic opportunity to join a supportive and fun team, with clear paths for career progression-over 50% of our Specialist Team hires are internal promotions, 14 of which were promoted within the last 12 months! Responsibilities: Deliver a 5-star client experience from the first contact Respond to enquiries by phone and email with professionalism and empathy Gather essential information to assess the validity of claims Maintain accurate client records using our case management system Collaborate with a high-performing team to ensure every enquiry is handled efficiently Person Specification: Outstanding communication and listening skills Confidence in handling sensitive conversations A friendly, professional, and proactive approach Strong IT and organisational skills A desire to learn, grow, and succeed Ability to build rapport and gain client commitment A team player mindset Salary: Base salary of £13.13 per hour (Due to increase in April) + uncapped commission (avg. £200/month, with top performers earning £300 - £400) Working Pattern & Hours: Our team work on a rotation of one week of early shifts then one week of late shifts. Early Shift: 08.30 - 17.00 (8:30 - 16:30 on Friday) Late Shift: 12.00 - 20.00 (12:00 - 19:30 on Friday) You will be required to work one weekend shift every third weekend, with a day off in lieu in the week, both of which will be fixed following initial training. Weekends/Bank Holidays 10:00-18:00 Benefits: Hybrid Working - 3/2 hybrid working pattern after probation. 23 Days Holiday - Rising to 26 days, time in lieu for any bank holidays worked Extra Holidays - 3 holiday buy backs and an extra day for your birthday after service length requirement. Looking After Your Health - Private medical insurance available after 2 years' service, annual flu jab and Employee Assistance Programme. Looking After Your Well-being - 24/7 onsite Gym, Netball/Football team, 10km Manchester team and more. Work Life / Balance - Active social committee with generous departmental and firm-wide social budget. Recruitment Process: Interviews will be conducted by MS Teams and will include scenario-based questioning. Our employees are our most important asset, we rate skill and ability above all else and our recruitment policy encourages applications from all. Please click APPLY to be redirected to our website to complete your application. Candidates with the relevant experience or job titles of Enquiries Assistant, Technical Support Assistant, Enquiries Advisor, Front of House Assistant, Enquiries Executive, Team Enquiries Advisor, Client Team Enquiries Assistant, Customer Services Executive, Customer Service Representative, Customer Support, Client Service, Customer Service Executive, Customer Services, Customer Assistant may also be considered for this role.
EXPRESS SOLICITORS Wythenshawe, Manchester
Feb 10, 2026
Full time
Job Title: Operations Administrator Location: Sharston, M22 4SN Salary : Up to £27,000 per annum, dependent on experience Job type: Full time, Permanent About Us: Established in 2000, Express Solicitors is an award-winning law firm that deals with personal injury and clinical negligence claims. Based in Manchester, we serve clients nationwide and are currently ranked 64 out of more than 10,000 law firms. We have a 5-star rating on Trustpilot from over 8,000 reviews, which coming from our clients means a lot to us. We are proud of the work we do helping injured people, and this is the core of our business. The Role: Express Solicitors is currently looking to appoint an Operations Administrator to assist the Operations Team and offer general support to the organisation. The main elements of the role will be to complete routine centralised processes including mailshots, administration of insurance policies related to personal injury claims, document template maintenance and assistance with reporting and management information requirements of the firm. Additionally, the role will encompass aiding the Operations Team in respect of contracts, subscriptions, and periodic compliance processes. Support may also occasionally be required by the other members of the senior management team. An opportunity for a rewarding career exists for the right candidate and training and guidance will be given. Responsibilities : Administration of the various insurance schemes operated by the firm. Creation and maintenance of user profiles within the Proclaim case management system and maintenance of associated records. Creation and maintenance of legal template documents used on the Proclaim case management system. Management of routine, periodic and ad hoc mailshots and e-shots. Administration of company documentation including version control and compliance. Providing administrative assistance with the maintenance of contracts etc in the correct filing systems and ensuring diaries for renewal and termination dates are maintained. Assistance with regulatory processes e.g. annual renewal of Solicitors Regulation Authority authorisation. Assistance with the correct implementation of regulatory requirements. Various ad hoc duties commensurate with the role. Person Specification: Essential: Experience of working in an administrative/clerical role. Good knowledge of Microsoft Office software including a good working knowledge of Microsoft Excel. Excellent literacy and numeracy skills. Excellent attention to detail. Strong communication skills. Excellent organisation and time management skills. A positive attitude and ambition to succeed. Preferred: An understanding of the legal industry and personal injury claims. Experience of producing reporting data. Experience of working in a professional or service industry. Experience of working within a regulated environment. Salary & Hours: Salary up to £27,000, dependent on experience Our standard working hours are 8:30am to 5:30pm Monday-Thursday and 8:30am to 5pm Friday. Benefits: Hybrid Working - 3/2 hybrid working pattern after probation. 23 Days Holiday - Rising to 26 days, plus bank/public holidays. Extra Holidays - 3 holiday buy backs and an extra day for your birthday after service length requirement. Looking After Your Health - Private medical insurance available after 2 years' service, annual flu jab and Employee Assistance Programme. Looking After Your Well-being - 24/7 onsite Gym, Netball/Football team, 10km Manchester team and more. Work Life / Balance - Active social committee with generous departmental and firm-wide social budget. Recruitment Process: Interviews will be conducted by MS Teams and will include scenario-based questioning. Our employees are our most important asset, we rate skill and ability above all else and our recruitment policy encourages applications from all. Please click APPLY to be redirected to our website to complete your application. Candidates with the relevant experience or job titles of; Operations Assistant, Administrator, Customer Service Assistant, Client Services Assistant, Operations Assistant, Business Support, Business Administrator may also be considered for this role.
EXPRESS SOLICITORS Northenden, Manchester
Feb 06, 2026
Full time
Job Title: Graduate Scheme Location: Sharston, Manchester, M22 4SN Salary: £26,000 per annum Job type: Full time, Permanent Start Date: 13th April 2026 About Us: Established in 2000, Express Solicitors is an award-winning law firm that deals with personal injury and clinical negligence claims. Based in Manchester, we serve clients nationwide and are currently ranked 64 out of more than 10,000 law firms. We have a 5-star rating on Trustpilot from over 8,000 reviews, which coming from our clients means a lot to us. We are proud of the work we do helping injured people, and this is the core of our business. Our Graduate Scheme has been awarded the Princess Royal Training Award. This award recognises our exceptional commitment to learning and development and its positive impact on the organisation and people. We now also offer training from the incredible Matthew Fowler for developing a growth mindset, psychological resilience and emotional intelligence. Giving you the skills to be the best version of your self in law. We set you up to succeed: The focus of our award-winning Graduate Scheme is to provide you with a solid foundation to launch your legal career. You start with 5 weeks of initial training, which is everything from black letter law all the way through to support during initial tasks (witness statements, claim form drafting) and communicating with clients. Once you are in the department, the support doesn't stop; you have a weekly supervisor meeting, which is there for you to lead on work and ask questions you want guidance on. You also have a Buddy in the department to help you too. We deliver on progression: We are so proud of the progression at Express Solicitors, we wanted to share the success by numbers: 100% of our Trainee Solicitors came from our Graduate Scheme. The average time from the Graduate Scheme to SQE/TC is within 6 - 15 months of starting with Express Solicitors. We work hard and play hard: Law has always been seen as a challenging profession. Express Solicitors expect you to work hard for our clients. But we also love to have fun, with regular department socials, yearly Christmas parties (paid for by the business) and every other year a summer social at the CEO's house paid for by James, himself. We also have lots of other regular activities, with weekly football and netball games, a running club and a board game night. About the Role: For your first five weeks at Express Solicitors, you will be in our training suite, where we offer bespoke training on black letter law, soft skills and case management. After this solid foundation, you will move to your designated department, where the real work begins, applying your skills as a Litigation Assistant. You will assist an existing fee earner on their case load, getting involved directly with legal tasks and liaising with clients. What we offer you: 12 weeks of tailored training to ensure you're a successful Paralegal. Three appraisals per year and weekly meetings with your supervisor to guide you. Salary - £26,000 per annum. Hours - 8:30 am - 5:30 pm Monday - Thursday with a 5 pm finish on Friday (39.5 hours.) Benefits: Hybrid Working - 3/2 hybrid working pattern after 4 -6 months 23 Days Holiday - Rising to 26 days, plus bank/public holidays Extra Holidays - 3 holiday buy backs and an extra day for your birthday after service length requirement Looking After Your Health - Private medical insurance available after 2 years' service, annual flu jab and Employee Assistance Programme Looking After Your Well-being - 24/7 onsite Gym, Netball/Football team, 10km Manchester team and more Work Life / Balance - Active social committee with generous departmental and firm-wide social budget What are we looking for? Aspiring Personal Injury Paralegals with strong legal academic achievements (LLB, GDL, LLM, LPC or equivalent). Full-time availability is required from 13th April 2026 and that no leave is required for the first 12 weeks. Closing date for applications are 31st March 2026 at 9 am. No legal work experience necessary. Passionate about being a lawyer and helping injured people. Recruitment Process: Our interview process is two stages. The first stage is a one-way pre-recorded video interview (done in your own time) and then a face-to-face MS teams interview. Our employees are our most important asset, we rate skill and ability above all else and our recruitment policy encourages applications from all. Please click APPLY to be redirected to our website to complete your application. Candidates with the relevant experience or job titles of; Newly Qualified Solicitor, Law Graduate, Junior Solicitor, Lawyer, Solicitor, Housing Disrepair Lawyer, Housing Disrepair Caseworker, Legal Assistant may also be considered for this role.
EXPRESS SOLICITORS
Feb 02, 2026
Full time
Job Title: Junior IT Trainer Location: Sharston, M22 4SN Salary : £30,000 - £35,000 per annum, dependent on experience Job type: Full time, Permanent About Us: Established in 2000, Express Solicitors is an award-winning law firm that deals with personal injury and clinical negligence claims click apply for full job details
EXPRESS SOLICITORS Northenden, Manchester
Jan 31, 2026
Full time
Job Title: Financial Reporting Accountant Location: Sharston, M22 4SN Salary : Up to £60,000 per annum, dependent on experience Job type: Full time, Permanent About Us: Established in 2000, Express Solicitors is an award-winning law firm that deals with personal injury and clinical negligence claims. Based in Manchester, we serve clients nationwide and are currently ranked 64 out of more than 10,000 law firms. We have a 5-star rating on Trustpilot from over 8,000 reviews, which coming from our clients means a lot to us. We are proud of the work we do helping injured people, and this is the core of our business. About The Role: We are seeking a highly analytical and detail-oriented Financial Reporting Accountant to join our finance team. The successful candidate will be responsible for analysing financial data, creating financial models, preparing reports, and offering strategic insights to support business decisions and improve overall financial performance. Responsibilities Analyse current and past financial data and performance to identify trends and opportunities for growth. Prepare monthly, quarterly, and annual financial reports and forecasts. Develop and maintain financial models to support budgeting, forecasting, and long-term planning. Monitor key performance indicators (KPIs) and provide actionable insights. Conduct variance analysis between actuals and budgets/forecasts. Support strategic initiatives and investment decisions with financial analysis. Assist with financial planning processes, including annual budgeting. Collaborate with accounting, operations, and business unit teams to collect and verify financial data. Evaluate profitability, cost structure, and pricing strategies. Prepare presentations and reports for senior management and stakeholders. Consolidate Group results and deliver clear financial insights. Review financial statements and disclosures for interim and year-end reporting. Support a smooth, issue-free external audit to tight Q1 deadlines. Prepare technical accounting papers for auditors. Person Specification: Relevant accounting qualification (ACA/ACCA/CIMA) 2-5 years of experience in financial analysis, planning, or a related role. Strong knowledge of financial modelling, forecasting, and data analysis techniques. Proficiency in Excel, financial software, and BI tools (e.g., Power BI). Excellent analytical, problem-solving, and organizational skills. Strong attention to detail and accuracy. Ability to present complex data clearly and concisely to stakeholders. Understanding of GAAP or IFRS accounting principles is a plus. Salary & Hours: Salary of up to £60,000, dependent on experience Working hours are 8:30am to 5:00pm Monday-Thursday and 8:30am to 4:30pm Friday (or variation thereof 37hrs per week) Benefits: Hybrid Working - 3/2 hybrid working pattern after probation. 23 Days Holiday - Rising to 26 days, plus bank/public holidays. Extra Holidays - 3 holiday buy backs and an extra day for your birthday after service length requirement. Looking After Your Health - Private medical insurance available after 2 years' service, annual flu jab and Employee Assistance Programme. Looking After Your Well-being - 24/7 onsite Gym, Netball/Football team, 10km Manchester team and more. Work Life / Balance - Active social committee with generous departmental and firm-wide social budget. Recruitment Process: Interviews will be conducted by MS Teams and will include scenario-based questioning. Our employees are our most important asset, we rate skill and ability above all else and our recruitment policy encourages applications from all. Please click APPLY to be redirected to our website to complete your application. Candidates with the relevant experience or job titles of; Senior Accountant, Finance Manager, Qualified Accountant, Senior Reporting Accountant, Financial Reporting, Senior Financial Reporting, Management Accountant, Lead Financial Reporting Accountant, may also be considered for this position.