New Start

Jobs Head of Customer Experience Apply Now Salary £81,435 - £84,630 Expires 15/09/2025 Location Redbridge, London Job Type Full Time Our borough is beginning a huge transformation. With ambitious regeneration plans, a need for new infrastructure, and plenty of investment on the way, things are changing. And we are transforming our organisation to be better equipped to have the greatest impact for our community. We need leaders to take us on the journey. Redbridge Council is committed to being resident-led and delivering a first-class customer experience - however our customers choose to engage with us. In this role you will have the opportunity to act as a corporate lead on the cultural and operational behaviours and systems that support a 'right first time' service. The emphasis will be on early intervention - using data, evidence and KPIs to spot trends and anticipate issues and risk and drawing on this insight to influence service design. You will enable the organisation to increase levels of customer satisfaction and improve the quality of the customer experience. You'll be a champion and advocate for the customer voice and work closely with digital and transformation colleagues in aligning our digital and data strategies to support a positive, efficient customer journey. It's a role where you'll be asked to be highly responsive to incoming customer contact. But you should also be proactive in providing constructive challenge to colleagues and making recommendations on current and future service delivery. You will work in partnership to deliver a broad cross-cutting portfolio of modernising programmes and apply a keen eye for detail to ensure data accuracy, consistency, and reliability across all sources. Analytically minded, you will be able to work with customer complaint metrics and feedback to identify areas for improvement and implement appropriate actions. It's also important that you can report on trends and progress at a senior level, inviting scrutiny and challenge. Our ideal candidate will have a thorough and current appreciation of customer service principles. And while you may have developed this in another sector, it's important that you have a good understanding of public service, political accountability and the strategic priorities of a local authority setting. We're looking for someone who will develop an intrinsic understanding of the organisation and of our customers' needs and who is constantly looking outwards to evaluate what we do. You should be able to demonstrate practical experience in utilising customer feedback to inform service design, while ensuring a robust and responsive approach to complaints resolutions. You should be experienced in applying digital solutions to support a more successful customer experience. And it's important that you can adapt your style and thinking to a multi-disciplinary context, working in partnership with professional experts in a range of complex service areas. You can contact Steve Guest or Amy Billington at Solace in Business on for a confidential discussion. Closing date: 15 th September To apply please click the Apply Now link below. Apply forHead of Customer Experience This role expires15/09/2025. Apply Now Help us break the news - share your information, opinion or analysis word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word mmMwWLliI0fiflO&1 mmMwWLliI0fiflO&1 mmMwWLliI0fiflO&1 mmMwWLliI0fiflO&1 mmMwWLliI0fiflO&1 mmMwWLliI0fiflO&1 mmMwWLliI0fiflO&1

Jobs Director of Asset Investment & Growth Apply Now Salary £115,000 Expires 10/08/2025 Company Bournville Village Trust Location Birmingham Job Type Full Time A new chapter in a legacy that's over 125 years in the making. At Bournville Village Trust, we've never just built homes, we've built communities. Founded by George Cadbury, our purpose has always been rooted in creating places where people and nature can thrive. Today, that mission is more relevant than ever. We're proud of our heritage, but we're also focused on the future. This is a critical and exciting leadership role at the heart of that future. Shaping the places and possibilities of tomorrow. As our next Director of Asset Investment & Growth , you will play a pivotal role in how we manage, invest in and grow our diverse portfolio of housing, commercial, community and agricultural assets. You will bring strategic focus and creative thinking to some of the most complex and rewarding questions we face: How do we get the most value from our land and buildings: for people, for place, and for purpose? And how can development, regeneration and innovation support our social aims? You will lead a broad portfolio that includes: Housing asset management and capital investment programmes Commercial and agricultural estates Strategic growth and regeneration Land use, development, and masterplanning Financial partnerships and creative delivery models You will report to the Chief Executive and be a key member of our Executive Team, working closely with Trustees and stakeholders across the region. This isn't a typical housing leadership role. We are looking for someone who can work fluently across housing, real estate, and regeneration. Someone who is as comfortable with a 30-year asset investment plan as they are brokering a development partnership or advising on agricultural land use. You will understand what it takes to unlock social and financial value from complex portfolios, and you will bring the confidence and clarity to lead your team and your organisation through change and opportunity. This is a role for someone who is: Experienced in housing and real estate and able to work confidently across asset types, sectors and scales. Entrepreneurial and creative - not reliant on internal capital to achieve impact. Mission-aligned - deeply attuned to stewardship, legacy, and social value. Operationally credible and strategically sharp - able to manage risk, lead delivery, and influence change at every level. Why now? We are at a key point in our journey. Our homes, neighbourhoods and estates matter deeply to the people who live and work in them, and to us. But to remain resilient and relevant, we must adapt and modernise. This role is a central part of that transformation. If you care about legacy, sustainability, and purpose, and you are excited by complexity, opportunity, and the chance to lead lasting change, we would love to hear from you. To find out more, visit: TBC BVT: For a confidential conversation, contact our consultants at Penna: Ali Tasker: - Amin Aziz: - Bruna Varante: - Recruitment Timeline: Applications deadline: 10 August 2025 1st Stage Interviews: 18th 19th 20th or 22nd August 2025 Final interviews: w/c 1st September 2025 To apply please click the Apply Now link below. Apply forDirector of Asset Investment & Growth This role expires10/08/2025. Apply Now Help us break the news - share your information, opinion or analysis word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word mmMwWLliI0fiflO&1 mmMwWLliI0fiflO&1 mmMwWLliI0fiflO&1 mmMwWLliI0fiflO&1 mmMwWLliI0fiflO&1 mmMwWLliI0fiflO&1 mmMwWLliI0fiflO&1

Jobs Head of Project Management Office Apply Now Salary £91,416 - £95,007 Expires 08/09/2025 Location Redbridge, London Job Type Full Time Our borough is beginning a huge transformation. With ambitious regeneration plans, a need for new infrastructure, and plenty of investment on the way, things are changing. And we are transforming our organisation to be better equipped to have the greatest impact for our community. We need leaders to take us on the journey. As Head of Project Management Office (PMO), you will be responsible for the oversight and monitoring of all our major council programmes. We are ambitious for Redbridge and are setting ourselves stretching targets to deliver for our residents. You can play a key part in making it happen. You will provide expert project leadership and quality assurance on a wide range of modernisation programmes, ensuring effective project / programme management principles support positive outcomes, value for money and benefits realisation. You will establish and lead an enhanced corporate client-side programme management office capability that gives the Corporate Leadership Team strategic board oversight and intelligence. Ensuring excellent programme governance across all corporate programme activity, you will apply sound risk management principles to legal, financial and procedural aspects of complex and high value programmes of work. You will be quick to identify where programmes (or elements of programmes) are off track, and ready to play a part in any remedial measures. You'll also have an important role to play in monitoring our responses and progress in areas where a need for improvement has been identified. It's an opportunity that demands significant experience of programme, project and portfolio management - set against a backdrop of organisational change and transformation. You should be accustomed to working with senior managers in a large, diverse and complex organisation - advising, influencing and, when required, holding to account. A detailed understanding of governance, and how issues are reported and decisions made at different levels in an organisation is vital. You should be highly data-literate, with excellent analytical and creative problem-solving skills. As well as an eye for detail, a systemic understanding will enable you to cut through to the root cause of an issue, including an ability to analyse, calculate and manage risks. Fundamentally, you will be an effective enabler who can manage a wide range of complex issues and agendas at the same time and drive change through influence and diplomacy. You can contact Steve Guest or Amy Billington at Solace in Business on for a confidential discussion. Closing date: 15th September To apply please click the Apply Now link below.

Jobs Head of Customer Service Delivery Apply Now Salary £81,435 - £84,630 Expires 15/09/2025 Location Redbridge, London Job Type Full Time Our borough is beginning a huge transformation. With ambitious regeneration plans, a need for new infrastructure, and plenty of investment on the way, things are changing. And we are transforming our organisation to be better equipped to have the greatest impact for our community. We need leaders to take us on the journey. Redbridge Council is committed to being resident-led and delivering a first-class customer experience - however our customers choose to engage with us. In this role you will have the opportunity to act as a corporate lead on all customer service and engagement channels. You'll have oversight of our website and social media interaction with customers, ensuring current, relevant and well targeted content at all times. Easily accessible and relevant information will enable customers to manage their own interactions with the Council, supporting greater efficiency and a better customer experience. An emphasis on upstream prevention work will align to our wider corporate intent: to reduce demand pressures. Greater use of digital technology and enabling channel shift will be a key focus and you will work closely with our Head of Digital Transformation and Head of Modernisation to map out and implement new initiatives. You'll also have an important role to play in gathering and analysing customer services metrics and feedback to inform and enhance future service design. Drawing on this rich data, you will work alongside directorates to shape ongoing service redesign and improvements, responding quickly to changes (or predicted changes) in customer need, so that we can adopt preventative approaches that achieve better outcomes for customers. We're looking for someone with an excellent understanding of customer service principles and a track record of putting these into practice to create more agile and creative delivery models. You'll be experienced in the development and delivery of communication and engagement strategies in a customer-facing environment and making full use of new and emerging technologies to support a more streamlined customer experience. You should have extensive experience of channel shift, customer service information management, service redesign and meeting resident/customer need across a range of service areas. Finally, excellent communication and engagement skills will be vital to ensure that you engage effectively with a diverse range of internal and external stakeholders. You can contact Steve Guest or Amy Billington at Solace in Business on for a confidential discussion. Closing date: 15 th September To apply please click the Apply Now link below. Apply forHead of Customer Service Delivery This role expires15/09/2025. Apply Now Help us break the news - share your information, opinion or analysis word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word mmMwWLliI0fiflO&1 mmMwWLliI0fiflO&1 mmMwWLliI0fiflO&1 mmMwWLliI0fiflO&1 mmMwWLliI0fiflO&1 mmMwWLliI0fiflO&1 mmMwWLliI0fiflO&1

New Start is a family-run, not-for-profit organisation, providing residential and supported accommodation services for vulnerable adults, families, children, and young people. We deliver a diverse range of homelessness projects and temporary housing solutions, helping some of the most complex and disadvantaged groups across Merseyside. Strengths-Based Housing Support Worker/Coach Have you had experience working as a housing support worker? Do you hold the necessary skills to coach and inspire people to move forward positively with their lives? If you do, then we have a fantastic opportunity for a strengths-based Housing Support Coach to work within a 24/7 supported accommodation hostel in Liverpool. You will be supporting vulnerable adults via a program of empowerment and confidence-building, helping them to personally grow and develop within safe and comfortable lodgings whilst working towards greater independence and a more permanent housing solution. What we have to offer Competitive Salary - £24570 (37.5 Hours) - £(phone number removed) - (40.25 Hours) A contributory pension scheme 225 Hours Annual Leave rising to 285 with length of service An online bespoke Mandatory training package including a wide range of additional resources to support your development A range of learning and development opportunities up to and including Level 5 Monthly group reflective practice sessions Medicash and Employee Assistance Programme Responsibilities as a Housing Support Coach will include: Managing and inspiring positive change for a caseload of residents within a psychologically informed hostel-environment Supporting those who access the service to settle in, and work towards implementing a more empowering and positive daily structure into their lives at a pace that is realistic and achievable to them Educating residents on harm reduction around substance misuse and supporting those who are contemplating recovery from addictions to understand the steps required to access various treatment options Planning future long-term accommodation and resettlement options via a personalised strengths-based support plan Offering ongoing coaching, advice, and guidance on housing/resettlement related issues from the beginning of a resident s tenancy through to their planned exit Conducting trauma aware needs and risk assessments, and updating when necessary Exploring education, training, and employment options with residents Empowering residents to sustain their welfare benefits, manage their tenancy and comply with key functions that are necessary to support their basic needs/finances Referring clients to relevant specialist support agencies to assist with support that cannot be met within the service remit Liaising with external agencies (from a multidisciplinary perspective) on behalf of residents to ensure they can access what they need from services Working as part of a team overseeing the health and safety of the building and all residents/visitors/co-workers whilst on shift Completing regular resident welfare checks (as required) throughout the shift Completing thorough case notes for all residents throughout the shift and providing a detailed handover to the next members of staff coming on shift Supporting residents to maintain contact with specialist and clinical agencies Reporting any incidents or concerns to the Project Manager Effectively managing and reporting incidents that occur within the service in-line with New Start s serious incident protocol What we are looking for in a Support Coach: NVQ Level 3 in Housing/Health and Social Care, or be working towards this qualification Experience of working with individuals with complex needs, substance misuse issues, mental health, trauma, and/or offending backgrounds Experience of working collaboratively with other agencies both voluntary and statutory Experience and understanding of safeguarding vulnerable people Previous experience of working in a hostel setting or delivering support via outreach work/in-reach work An excellent understanding of homelessness/rough sleeping, substance misuse, harm reduction and managing complex needs/behaviours An ability to motivate people and build positive connections Knowledge and experience of how to support people from a person-centred perspective, positively engaging people through a process that is led by them Ability to accurately record information, such as case notes, risk assessments, support plans and incident forms Experience of working with Mainstay would also be desired, however full training will be provided This post is subject to enhanced DBS criminal record disclosure The post is rota-based which may include weekends/unsociable hours as the role supports a service wide day/evening rota.

MENTAL HEALTH SUPPORT PRACTITIONER - ESSENTIAL CAR USER POST New Start have an exciting position as a Mental Health Support Practitioner to join our Adults Services team based in Liverpool. Joining us on a full time, permanent basis, you will receive a competitive salary of £24570 per annum, plus £50 per sleep. You will play a key role in supporting vulnerable individuals and promoting positive outcomes in their lives. Working hours: 8am 8am 3 day rolling rota (1 on 2 off) New Start is a family-run, not-for-profit organisation providing residential and supported accommodation services for vulnerable adults, families, and young people. Responsibilities as our Mental Health Support Practitioner: Mental Health Support Practitioners provide practical and emotional support to residents accessing the service as determined by their individual needs identified through assessment and support planning. They provide housing related support for vulnerable people to enable them to work towards fully independent living. The successful candidate will implement and/or facilitate activities to develop individual support pathways that address specific needs including educational, social, emotional, physical health, and positive mental well-being. They will help support residents in maintaining medication requirements to ensure personal well-being is sustained, alongside increasing overall engagement via daily support interactions. Assisting with the safe management of the building will also be part of the role, along with dealing appropriately with any occurring incidents, following all reporting requirements associated with the support offer at the service. What we have to offer: A competitive Salary - £24570 1 in 2 off shift pattern A contributory pension scheme 225 Hours Annual Leave - Rising to 285 with length of service A range of learning and development opportunities Medicash What we re looking for in our Mental Health Support Practitioner: Previous experience supporting clients with mental health issues - Essential. Excellent communication skills; a calm, patient, and confident manner - Essential Experience supporting vulnerable individuals through crisis or periods of change - Essential. Experience of assessing the needs of vulnerable adults specifically with those who are at risk of homelessness - Desirable. Experience of working collaboratively with other agencies both voluntary and statutory - Essential Experience of case work and support planning, risk assessments and key work - Essential Driver with your own vehicle and business insurance - Essential If you believe you are the right candidate for the role as our Mental Health Support Practitioner, then please click apply now! We d love to hear from you. This post is subject to enhanced DBS criminal record disclosure.

Refugee Resettlement Worker Liverpool £25350 per annum Full-time, 37.5 hours per week, Monday to Friday, 9am to 5pm. New Start is a family run not-for-profit organisation providing residential and supported accommodation services for vulnerable adults, families, and young people. An exciting opportunity has arisen for a Refugee Resettlement Worker to promote the integration, and future resettlement of refugees into UK society. You will assist all refugees in overcoming any barriers they may face adapting to life in the UK. This will include identifying and allocating suitable accommodation within the scheme, registering them with GP and Dental services, assisting with benefits applications and seeking an ESOL course to assist with language barriers. The successful candidate must have previous experience of working with vulnerable migrant groups and an awareness of the challenges faced by asylum seekers and/or refugees navigating the journey of integration into UK life. Excellent communication and good interpersonal skills are essential for the role to assist with ongoing language barrier challenges, and an additional language would be beneficial for the post, but not essential as the service has access to internal and external language support services to assist staff when required. Key responsibilities of a Refugee Resettlement Worker. To undertake an Assessment of Service User Needs for all refugees. To identify and allocate suitable accommodation within the New Roots scheme to meet the needs of the applicate and/or the size of the family unit. To devise and implement a Service Plan between the worker and the service user to map out the immediate support actions requiring intensive assistance. To ensure the Intensive support provided to the service users has a focus on benefit assistance, registration with Universal Job match, seeking an ESOL course, registration with GP & Dental services, giving direct advice, assistance to access Foodbanks, strong advocacy, sign posting, assistance with an Integration Loan application (if required) and referring (as appropriate) to other agencies or bodies. To seek and provide information to service users in a variety of formats (verbal, written, leaflets and various information booklets) To work with the service users as part of their main Service Plan to register with Property Pool Plus (if required) and develop a Personal Integration Plan of both temporary settlement and future resettlement depending upon the Local Authority they wish to settle in. To work with service users under their Service Plan to develop an ongoing action plan to assist with seeking appropriate volunteering opportunities, training and work-related learning experience to assist with future employment options. To provide refugees, especially those who are highly vulnerable or have complex needs, with specialist advice on housing options and welfare rights. To work with, provide updates and lobby external agencies to ensure the delivery of services to refugees in areas such as employment, health, housing, welfare, money management and education are inclusive to the client group s needs and requirements. To assist service users with Family Reunion support if required. To assist service users to obtain a Travel Document if required. To monitor and evaluate the delivery of services through good casework management and recording. To support the reporting requirements of the organisation by documenting and recording statistics using relevant databases to collect the outcomes of service. To provide briefing sessions to groups of service users as required. To provide advice and information to service users in their first language when required using interpreters and adhering to good practice standards. To create, manage and maintain service user files, and ensure that all relevant documentation is completed to the highest standards, within agreed timescales. To initiate and carry out regular case reviews as required to ensure refugees are on the right path to achieve their potential. To report back on key performance indicators to the Project Manager What we have to offer Competitive Salary of £25350 A contributory pension scheme. 22 days annual leave rising to 30 days with length of service. An online bespoke Mandatory training package including a wide range of additional resources to support your development. A range of learning and development opportunities up to and including Level 5 and Management Qualifications. Medicash enrolment after successful completion of probationary period. You will be joining a fantastic, well-established team. To be successful you will have a minimum of 1 years experience in a similar post supporting asylum seekers and/or refugees. You will hold an NVQ Level 3 in Housing/Health and Social Care or an equivalent qualification and be able to accurately record information for case notes and support planning. Positive time management is an essential requirement for the post as you will be responsible for managing your own caseload and coordinating your time to effectively meet the needs of the cases you support. A full UK driving licence and access to your own vehicle is also essential as this position will involve regular travel to tenants properties across Liverpool. This post is subject to enhanced DBS criminal record disclosure

Jobs Executive Director - Place, Communities and Enterprise Apply Now Salary £Competitive Expires 11/07/2025 Location Redbridge, London (Greater) Job Type Full Time Are you ready to lead one of London's most ambitious place-shaping agendas? Redbridge Council is seeking an Executive Director - Place, Communities and Enterprise to drive forward a bold vision for regeneration, housing, economic growth, and community wellbeing. This is a pivotal executive leadership role, offering the opportunity to shape the future of one of the UK's fastest-growing and most diverse boroughs. About the Role Reporting directly to the Chief Executive, you will lead a wide-ranging portfolio that includes housing, regeneration, planning, neighbourhood services, community safety, and economic development. You will play a central role in delivering Redbridge's strategic priorities-ensuring clean, safe, and inclusive neighbourhoods, vibrant town centres, and sustainable growth. You will be accountable for: Providing strategic leadership across housing, property, regeneration, planning, transport, neighbourhood services , and community cohesion. Driving economic growth and inward investment, with a strong focus on Ilford Town Centre and borough-wide regeneration. Leading high-performing, multi-disciplinary teams delivering essential front-line services. Ensuring the Council's land and property assets support regeneration, housing delivery, and climate goals. Championing inclusive communities and ensuring Redbridge remains a safe, attractive place to live and work. Advising Members and shaping cross-cutting strategies aligned with Redbridge's Corporate Plan. Representing Redbridge at regional and national levels, influencing policy and securing investment. This is a role with real breadth and impact-supporting community wellbeing, economic opportunity, and sustainable development across Redbridge. About You We are looking for a strategic and inspirational leader with: Substantial senior experience in local government or a comparable complex organisation. A strong track record in regeneration, housing, planning, or environmental services. Deep understanding of local government policy, legislation, and funding frameworks. Experience leading large-scale transformation and delivering improved outcomes. Political acumen and the ability to work effectively with elected Members and stakeholders. A collaborative, inclusive leadership style and commitment to community engagement. Strong financial and performance management skills, with a focus on value and impact. Join us and be part of a leadership team that is passionate about delivering for Redbridge's communities. For more information and to apply, please visit: For a confidential discussion, please contact our retained consultants at Penna: Bruna Varante on or email: Kelly Ridley on or email: Recruitment Timeline: Closing Date: 11 July To apply please click the Apply Now link below. Supporting Documents for Executive Director - Place, Communities and Enterprise Download Job Description (PDF) To apply please click the Apply Now link below. Apply forExecutive Director - Place, Communities and Enterprise This role expires11/07/2025. Apply Now Help us break the news - share your information, opinion or analysis word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word mmMwWLliI0fiflO&1 mmMwWLliI0fiflO&1 mmMwWLliI0fiflO&1 mmMwWLliI0fiflO&1 mmMwWLliI0fiflO&1 mmMwWLliI0fiflO&1 mmMwWLliI0fiflO&1

We have an exciting position available as a Deputy Manager to deliver high quality care to the children and young people within the home. You will be based in Liverpool on a full time, permanent basis working 37.5 hours and in return, you will receive a competitive salary of £27315.60 - in addition you will receive a sleep in allowance of £45 totalling £5400 per annum click apply for full job details

Executive Director: Economic Growth & Neighbourhood Services This is a great role for a talented and ambitious individual who can offer a breadth of experience leading on regeneration and development and the delivery of place-based services. You'll be accountable for a full range of services, that includes: Infrastructure, Economy & Capital Projects Culture Planning, Transport and Public Protection Property & Asset Management Reading has a number of major development projects underway - working with public and private sector partners to bring together the investment, capacity and expertise needed to see these ambitious plans come to fruition. As Executive Director, it's important that you can step into this space, with an informed appreciation of the different drivers and objectives, as well as complexities, and work with others to negotiate and influence delivery of the right outcomes for our community. Alongside the physical aspects of town centre regeneration, you'll also be focused on the wider system and infrastructure demands that come with growth - working in partnership with Health, the Environment Agency, Thames Water, SSE and others to ensure that growth is deliverable and sustainable. Other priorities will include an options appraisal of our waste services, responding to legislative changes and assessing the contractual implications and opportunities that these changes present. We are looking for an individual with a proven track record of delivery and a full complement of associated skills around commerciality, negotiation, performance and budget management. Outcome focused, you'll ensure that our processes enable rather than stymie growth, and that an informed evaluation of risk supports good decision-making. This is a role for someone with the skills, drive and ambition to change Reading for the better. You will be a visible and influential member of the Leadership team who can offer expert strategic insight within your own area and see the connections and interdependencies across the corporate context. Contact Steve Guest or Beth Roberts at Solace in Business on for more information. To apply please click the Apply Now link below. Apply for Executive Director: Economic Growth & Neighbourhood Services This role expires on 03/03/2025.

Chief Operating Officer: HoS1 Apply Now Salary £92,505 - £97,453 Expires 20/02/2025 Location Herefordshire Job Type Full Time Herefordshire Council is a stable, well-run and established unitary council in a financial position that will be the envy of many. We are proud to be the local authority for one of England's most beautiful counties, sitting on the border with Wales with links into both the West Midlands and South West, we enjoy excellent partnerships across and beyond the region. Working with our local communities in our beautiful iconic landscapes, with historic market towns, a cathedral city and wonderful countryside, Herefordshire is the place for innovation. Our ambitious growth aspirations in line with our Council Plan 2024 - 2028 will deliver more for both residents and businesses across the community of Herefordshire. We are looking to recruit to this critical post in our Economy and Environment Directorate to help us do just that. You will take responsibility for the successful delivery of a broad portfolio of critical front line services, leading a diverse team of highly skilled professionals across Highways and Environment, Economy and Business Services, and Strategic Transport. You will also be responsible for ensuring that the frontline services in Herefordshire achieve a high profile by setting, delivering and maintaining high standards and by forging strong partnerships. Whilst we expect that you will have a technical background in one or more of these service areas, we are far more interested in your ability to lead a substantial and diverse team towards delivering excellence for our residents and businesses. SKILLS, KNOWLEDGE and EXPERIENCE An experienced senior manager with a track record of delivering top quality public services and continuous improvement. A background of successfully leading multiple business units and meeting the needs of customers across diverse localities. The ability to translate corporate strategy into service delivery by generating clarity for others through exceptional leadership, organisational development and change management expertise. Demonstrable achievement of value for money for customers with a strong focus on maximising a return from available resources. A leader who engages and enables others to deliver their best. Knowledge of commissioning-based service models and their application in a public service context. Ability to build partnership relationships and influence government policy. A comprehensive professional/developmental track record, including relevant advanced theoretical and practical knowledge acquired through qualification to Qualifications and Curriculum Framework Level 8 for specialist knowledge and Level 7 for managerial knowledge or equivalent experience for both. For further information please contact our executive search partners GatenbySanderson: Louise Bickley () or Seb Lowe (). Closing Date: 20th February 2025. To apply please click the Apply Now link below.