collaborate recruitment

Account Management - building relationships with existing / dormant customers Proactively upselling and cross selling to generate growth internally Proactively keep in touch with customers on a regular basis INTERNAL ACCOUNT MANAGER JOB SUMMARY: Our client is a well-established supplier of high-quality components to a diverse customer base across the UK. They are recognised for their responsive, technical expertise, and commitment to adding value at every stage of their process. They are looking to recruit an Internal Account Manager, who can confidently take ownership of an established customer portfolio, maximising revenue from incoming sales opportunities and driving growth through existing customer relationships. This position would be ideal for someone who is naturally inquisitive, relationship-driven, and motivated to grow revenue through cross-selling and upselling, rather than purely generating new business. You will use insight, curiosity, and collaboration to uncover opportunities within existing accounts, proactively identifying ways to add value, strengthen partnerships, and increase customer lifetime value. This is a commercial role focused on developing existing relationships, responding to inbound enquiries, and driving additional revenue through cross-selling and upselling, rather than cold outbound sales. INTERNAL ACCOUNT MANAGER KEY RESPONSIBILITIES: Manage and respond to incoming sales enquiries and customer orders, ensuring a high level of service and responsiveness Identify opportunities to cross-sell and upsell additional / complementary products and solutions in line with customer needs Build strong relationships with existing and dormant customers, becoming a trusted point of contact Take ownership of customer accounts, ensuring long-term growth and retention Proactively review customer orders and buying patterns to identify additional sales opportunities Work closely with internal teams to ensure smooth processing of orders and delivery of solutions Develop strong technical and product knowledge to confidently advise customers Translate customer requirements into commercially viable solutions Maintain accurate CRM records, tracking opportunities and customer interactions Share insights on customer behaviour, trends and opportunities to support wider business growth THE IDEAL CANDIDATE WILL HAVE: Previous experience in either an Account Management, Internal Sales, technical sales or similar customer relationship role - essential Proven ability to identify and convert upselling or cross -selling opportunities Strong relationship-building and communication skills Commercially aware, with a natural ability to spot opportunities to grow revenue Organised, proactive and able to manage multiple customer enquiries effectively Comfortable working within a technical or product-led environment (or willingness to learn) A team player with a positive, solutions-focused approach BENEFITS PACKAGE: Competitive basic salary (up to £35k) • Generous bonus / commission incentive • Free parking on site • 23 days holiday, plus bank holidays • Company pension contribution scheme • Full time working hours with an early finish on a Friday! • Company social events and a collaborative, friendly team who are genuinely invested in the wellbeing and success of the business • Lovely open plan offices, with break out rooms and generous employee facilities • Genuine opportunity to grow and develop within a successful and expanding business For more information about this position, or to apply, please contact Joy Bruce at Collaborate Recruitment.

TERRITORY SALES MANAGER - FMCG - JOB SUMMARY: Salary: £32,000 basic + Company Car + 30% Profit-related bonus (total package circa £42k), plus other great benefits! Location: Field-based - to cover the EAST MIDLANDS AREA (Ideal candidate will be based in Derby / Leicester / Nottingham or nearby) Our client is a well-established FMCG business with a strong reputation for quality, iconic products and long-standing customer relationships across the UK. They are now looking for a Territory Sales Manager to join their dynamic field sales team, with a specific focus on developing business in the Derby / Leicester / Nottingham patch. This is a fantastic opportunity for a commercially minded, hands-on sales professional who enjoys being out in the field, building relationships, developing territory plans, and driving profitable growth. Reporting into the National Field Sales Manager, you will take ownership of a defined territory, working closely with Cash & Carry, Wholesale and Retail customers to maximise sales, distribution and visibility across the product range. TERRITORY SALES MANAGER - KEY RESPONSIBILITIES: As a Territory Sales Manager, you will be responsible for delivering ambitious growth plans within your territory, identifying new business opportunities, and executing national and local initiatives in line with overall business strategy. You'll work collaboratively with internal sales teams while having the autonomy to manage your area, build strong customer partnerships, and make a real impact on performance. Manage and develop a designated territory to achieve agreed sales targets and objectives Conduct C&C/Wholesale/Retail calls each day (customer facing visits) Maximise product distribution, visibility and display opportunities across Cash & Carry, Wholesale and Retail customers Implement national and independent trading agreements Negotiate product range, pricing, volumes and display space Identify, evaluate and capitalise on new business opportunities within your territory Deliver tactical sales activity to support national initiatives and promotions Forecast sales accurately and manage a promotional budget to drive profitable growth Build strong working relationships with your customers and internal stakeholders Maintain a structured journey plan and ensure effective territory coverage Conduct regular retail checks, sales drives and competitor activity reporting Present promotional plans and sales strategies clearly and professionally Attend trade shows, events and demonstration days to enhance brand visibility and serve as the face of the company EXPERIENCE AND SKILLS REQUIRED: Proven experience in a field-based Sales role (ideally within FMCG) Strong relationship-building and negotiation skills Self-motivated, proactive, and thrives when working independently to deliver results Strong presentation skills, with the ability to spot new business opportunities Confident communicator, comfortable working with a variety of customer types Well organised, efficient and able to manage your own schedule Commercially aware, with good numeracy and IT skills Ability to work collaboratively as part of a wider sales team Full UK driving licence (An understanding of FMCG or wholesale environments is beneficial, but not essential). What's on Offer £32,000 basic salary Company car 30% profit-related bonus scheme Pension scheme with employer contribution Life assurance (up to 4x salary) Up to 25 days annual leave, plus bank holidays Employee Assistance Programme Periodic voucher reward schemes Monthly internal sales incentives and prizes Opportunity to attend trade shows, and exciting hospitality events Be part of a company where a fantastic, family-feel culture makes every day enjoyable This is an excellent opportunity for an ambitious field sales professional to join a thriving FMCG business with a strong culture, supportive leadership, and clear opportunities to grow and develop. If you think this could be a good fit, we would love to hear from you!

Are you a commercially driven Product Manager / Account Manager with experience in FMCG, retail or consumer products ? This is a fantastic opportunity to join a product-led, entrepreneurial business where you will have real ownership of key accounts and product ranges, working closely with design, sourcing and manufacturing partners to deliver successful products to market. Our client is a fast-moving business within the FMCG space, supplying globally recognised brands and major retailers. As part of an exciting phase of expansion, they are now looking to hire an additional Product Manager / Account Manager to join their team. The Product Manager / Account Manager, will take ownership of key customer accounts and associated product ranges, managing the full lifecycle from initial concept and product design through to launch, delivery and ongoing commercial growth. You will play a key part in shaping product ranges, driving new product development (NPD), and managing key customer accounts, giving you the chance to make a visible commercial impact within a collaborative and ambitious team. PRODUCT MANAGER KEY RESPONSIBILITIES: Account Management & Customer Ownership: Act as the primary point of contact for key retail and brand customers, developing strong relationships and understanding their commercial and product requirements. • Manage day-to-day communication with buyers and customer teams, ensuring projects, timelines and product launches run smoothly. • Lead customer meetings and range reviews, presenting new product concepts, seasonal collections and commercial proposals. • Identify opportunities to grow existing accounts through new product ideas, line extensions and range optimisation. Product Development & Design Collaboration: Drive new product development (NPD) from concept through to production, working closely with internal design teams and overseas manufacturers. • Translate customer briefs, market insights and trends into commercially viable product concepts and ranges. • Collaborate with design teams to refine product aesthetics, packaging, functionality and specifications to ensure they meet both customer expectations and cost targets. • Oversee product sampling, iterations and approvals, ensuring products meet quality, compliance and performance requirements Range & Lifecycle Management: Take ownership of product ranges within your accounts, ensuring they remain competitive, commercially viable and aligned with market trends. • Manage the critical path from concept to shelf, coordinating timelines across design, sourcing, production and logistics teams. • Monitor product performance and customer feedback to inform future product development and range evolution. Commercial & Margin Management: Manage product costings, pricing structures, margins and forecasting to ensure profitable and sustainable growth. • Work closely with sourcing and operations teams to balance product quality, design and cost efficiency. • Analyse sales performance, commercial data and customer feedback to support account strategy and decision making. Cross-Functional Project Leadership Coordinate with internal teams including design, sourcing, operations, logistics and account support to deliver projects successfully. • Ensure product launches and replenishment programmes run smoothly, with clear communication across all stakeholders. • Maintain visibility of project timelines, proactively managing risks and resolving challenges. Market & Trend Insight: Stay informed on retail trends, consumer behaviour and competitor activity within the FMCG and consumer product markets. • Use market insights to contribute to new product ideas, design direction and account growth opportunities. THE IDEAL CANDIDATE WILL HAVE: Experience in Account Management within FMCG / RETAIL or consumer products • Exposure to retail / general merchandise / gifting / packaging / consumer goods sectors • Experience of managing varied product ranges, and fast-moving product cycles • Strong commercial understanding including margin management, pricing and costings • Experience working on new product development (NPD) or product lifecycle management (ideal but not essential) • Confidence presenting to retail buyers / creative buyers and customer stakeholders • Strong organisational skills and the ability to manage multiple projects simultaneously • Experience working with design teams, sourcing teams or overseas manufacturers (highly desirable) • A proactive, solutions-focused mindset with the confidence to take ownership and drive results BENEFITS: Salary up to £50,000, depending on experience • Bonus scheme • Full-time role based in Ringwood, with hybrid flexibility once established • Opportunity to work within a friendly, collaborative and ambitious team • A chance to join a growing product-led business with strong long-term progression opportunities

OFFICE ADMINISTRATOR Salary: Up to £27,000pa Location: Full time office-based role based in Iver, Buckinghamshire Our client is a well-established, specialist services business with a strong reputation for quality, compliance and long-standing client relationships across their industry. They support a wide range of commercial clients and pride themselves on professionalism, accuracy and high standards. They are now looking for a conscientious and reliable Administrator to join their friendly, office-based team. This is a fantastic opportunity for a highly organised, computer-literate individual who enjoys being at the heart of a business, supporting senior management and ensuring everything runs smoothly behind the scenes. This role can be offered on a full-time (35 hours per week) or part-time basis, although full-time is preferred due to the opportunity to blend wider administrative and accounts support into the position (full training will be provided for the right candidate). Working Hours: 9am 5pm, Monday to Friday (1-hour for lunch). Part-time hours can be considered for the right person. Salary: £14.50 per hour (depending on experience) Reporting into the Directors and Office Manager, you will provide comprehensive administrative support across the business, with a strong focus on document production, filing systems and general office coordination. ADMINISTRATOR KEY RESPONSIBILITIES: As an Administrator, you will play a central role in maintaining accurate records, producing professional documentation and supporting the wider management team. You will work closely with the Directors and Office Manager, ensuring documentation is produced to a high standard and internal systems remain organised and compliant. Typing quotations, letters, risk assessments, method statements and sample reports Producing correspondence on behalf of the Director and Management Team for client issue Maintaining and updating electronic and manual filing systems Creating new file records and assigning identification codes Retrieving and managing documentation in response to authorised requests Modifying and improving filing systems where required Conducting periodic file inspections to ensure accuracy and compliance Sorting and classifying documentation in line with company procedures Designing and maintaining forms linked to filing systems Managing incoming documentation and allocating correctly Applying for security clearances for staff on specific contracts Ordering uniforms for site staff within agreed budgets Supporting Health & Safety compliance alongside management Providing holiday and sickness cover within the office team General office administration including telephone, email and photocopying Full training will be provided across all systems and processes, including specialist software. EXPERIENCE AND SKILLS REQUIRED: 1 2 years administrative experience preferred Positive, proactive attitude with a willingness to learn and develop Strong aptitude for picking up new systems and processes quickly Strong working knowledge of Outlook, Word and Excel Excellent written and spoken English Confident typing and document formatting skills Highly organised with strong attention to detail Professional, positive personality with a proactive approach Comfortable working within a small, close-knit office team Ability to manage multiple tasks and prioritise effectively DESIRABLE SKILLS AND EXPERIENCE : • Sage • Eque2 (full training provided) • Experience within a technical or compliance-led services business would be advantageous WHAT S ON OFFER: Competitive salary (up to £27k full-time) 35 hours per week (flexible/negotiable for the right candidate) 30 days annual leave (inclusive of bank holidays and shutdown) Company pension scheme Parking permit provided Modern office, with fully equipped kitchen area Supportive, friendly, small-team environment Opportunity to expand into accounts administration This is an excellent opportunity for an organised, personable Administrator to join a stable, growing business where your contribution will genuinely make a difference. If you re looking for a varied administrative role within a friendly, professional environment, we would love to hear from you! Contact Carla at Collaborate Recruitment for more details or apply today.