Pertemps Redditch Commercial

Fabrication Business Development Manager About the Company Our client is a long-established UK engineering and manufacturing business with a strong reputation for quality, reliability and technical expertise. The business provides a range of fabrication, machining, welding, assembly and engineered manufacturing solutions to customers across a variety of technically demanding industrial sectors. As part of an exciting period of growth, they are looking for an ambitious and commercially focused Fabrication Business Development Manager to develop new business opportunities and grow the customer base across the UK. The Role This is a hands-on business development and sales role focused on identifying, developing and securing new manufacturing opportunities. You will be responsible for building new customer relationships, generating enquiries, securing quotation opportunities and converting prospects into long-term customers. Working closely with engineering, estimating and production teams, you will play a key role in increasing sales revenue and expanding the company's presence across target industrial markets. Key Responsibilities Identify and develop new business opportunities across engineering, manufacturing and other technically demanding industrial sectors. Research and identify target customers with requirements for fabrication, welding, machining, assembly and related manufacturing services. Generate and qualify new leads through direct outreach, networking, industry events and customer engagement. Develop relationships with buyers, procurement teams, engineers, project managers and senior decision-makers. Arrange and attend customer meetings and site visits across the UK. Manage opportunities from initial enquiry through to quotation, negotiation and order placement. Build, manage and develop a healthy sales pipeline. Identify opportunities to increase customer spend and develop repeat and long-term business. Work closely with internal engineering and production teams to understand customer requirements and develop appropriate solutions. Represent the business at customer sites, exhibitions, trade shows and industry events. Maintain accurate CRM records and provide regular pipeline and sales updates. Requirements Essential Proven track record in B2B sales and business development within engineering, manufacturing, fabrication or a related technical environment. Demonstrable experience of winning new customers and developing existing accounts . Strong commercial, sales and negotiation skills. Confident communicator with the ability to build relationships at all levels. Proven ability to manage a sales pipeline and convert opportunities into orders. Self-motivated, commercially driven and results focused. Full UK Driving Licence and willingness to travel nationally. Desirable Knowledge of fabrication, welding, machining, metalworking or manufacturing processes. Experience selling into technically demanding industrial sectors. Experience supplying customers within defence, marine, rail, aerospace, automotive, energy, infrastructure or other engineering-led markets. Existing contacts within relevant industrial sectors. Ability to understand engineering drawings, specifications and customer requirements. What Success Looks Like New customer accounts won. Increased sales pipeline value. Growth in fabrication and manufacturing revenue. Increased customer spend and repeat business. Strong, long-term customer relationships. Increased market presence across target industrial sectors. Location: West Midlands This is a customer-facing role requiring regular travel to customer sites and meetings across the UK.

Customer Service Advisor Location: Redditch (Office-Based) Hours: Full Time, Monday to Friday Salary: £28,000 per annum Pertemps are currently recruiting on behalf of a well-established and growing business for a Customer Service Advisor to join their team at their Head Office in Redditch. This is an excellent opportunity for a customer-focused professional who enjoys building relationships, resolving queries, and ensuring customers receive a first-class experience throughout their journey. You'll play a key role in coordinating communication between customers, installation teams, and internal departments to ensure projects are completed efficiently and to a high standard. Key Responsibilities As a Customer Service Advisor, your duties will include: Acting as the primary point of contact for customers throughout their installation process Providing a professional, friendly, and solution-focused service at all times Making regular outbound calls to customers and installation teams to provide updates and resolve any issues Working closely with Project Managers to ensure projects remain on track Updating and maintaining customer records accurately within the CRM system Monitoring installation progress and ensuring any concerns or complaints are addressed promptly Supporting the achievement of departmental and individual performance targets Contacting customers regarding outstanding payments once work has been completed Assisting with customer complaints and helping to deliver effective resolutions Maintaining reports, trackers, and internal systems to ensure all information is up to date Communicating confidently via telephone, email, and written correspondence Providing support to colleagues and covering responsibilities when required Representing the business in a professional and positive manner at all times Skills & Experience Required To be successful in this role, you will have: Previous experience within a customer service, customer support, or customer care environment A genuine passion for delivering excellent customer experiences Strong communication skills with the ability to build rapport easily Excellent organisational skills and a high level of attention to detail The ability to prioritise workloads and remain calm in a fast-paced environment A proactive and positive approach to problem-solving Good working knowledge of Microsoft Office, including Outlook Experience handling payments, credit control, or financial administration would be advantageous

Production Coordinator Location: Alcester Job Type: Full-Time, Permanent Salary: £30,000 - £35,000 Our client, a well-established and growing business based in Alcester, is seeking a highly organised and proactive Production Coordinator to join their busy operations team. This is a varied role that would suit someone who thrives in a fast-paced environment and enjoys managing multiple projects, deadlines and requests simultaneously. Candidates with experience within the merchandise or product supply sectors would be particularly well suited, although candidates with transferable skills from similar industries are also encouraged to apply. Key Responsibilities Coordinating the flow of customer orders through the production process. Maintaining accurate production records, spreadsheets and documentation. Monitoring order progress and updating internal tracking systems. Liaising with suppliers, customers and internal teams to ensure deadlines are met. Managing product samples and associated administration. Checking and processing documentation with a high degree of accuracy. Supporting the wider operations team with day-to-day administrative tasks. Helping to ensure projects run smoothly from initial order through to completion. Candidate Requirements Previous experience in a production, merchandising, purchasing, supply chain or administrative role. Excellent organisational skills and attention to detail. Strong communication skills, both written and verbal. Ability to efficiently multitask and manage competing priorities. Confident IT user with strong Microsoft Excel skills. Proactive, adaptable and able to work on their own initiative. Comfortable working in a busy environment where priorities can change quickly. Experience within a merchandise or product-based business would be advantageous but is not essential.

Warehouse Operative Location: Bromsgrove Salary: £13.00 per hour (higher rate may be considered for candidates holding a valid Forklift Truck Licence) Hours: 40 hours per week, Monday to Friday About the Role We are looking for a reliable and hardworking Warehouse Operative to join a busy and growing operation in the Bromsgrove area. This is a varied, hands-on role combining warehouse duties, stock management, quality control, and light assembly/repair work. The successful candidate will be involved in receiving goods, checking customer orders, carrying out quality inspections, and assisting with product assembly, adjustments, and repairs using hand tools such as screwdrivers. Attention to detail is essential to ensure all products meet company standards before being dispatched to customers. Key Responsibilities • Receiving and checking incoming deliveries against delivery documentation. • Inspecting products and shipments for damage, discrepancies, and quality issues. • Picking, packing, and preparing customer orders for dispatch. • Conducting thorough quality checks to ensure orders are accurate and meet company standards. • Carrying out hands-on product assembly, adjustments, and minor repairs. • Using hand tools, including screwdrivers and other basic equipment, as part of product preparation and maintenance. • Loading and unloading deliveries safely and efficiently. • Assisting with stock control and inventory management. • Maintaining a clean, organised, and safe warehouse environment. • Reporting any quality concerns, stock discrepancies, or operational issues to management. • Working closely with colleagues to meet daily targets and customer deadlines. Essential Requirements • Previous experience in a warehouse, production, assembly, or similar hands-on environment. • Comfortable using hand tools such as screwdrivers and carrying out basic product assembly or repair work. • Strong attention to detail and commitment to high-quality standards. • Ability to work accurately and efficiently in a fast-paced environment. • Good organisational skills and a proactive attitude. • Physically fit and capable of undertaking manual handling duties. • Full UK Driving Licence and access to your own transport due to the location. What's On Offer • Starting rate of £13.00 per hour. • Higher pay may be considered for candidates with a valid Forklift Truck Licence and relevant experience. • Full-time, permanent opportunity. • Monday to Friday working schedule. • Supportive team environment. • Opportunity to progress within a growing business. This role would suit someone who enjoys a practical, hands-on working environment and takes pride in ensuring products are finished to a high standard before reaching customers.

Senior Operative Location: Bromsgrove Salary: £14.00 - £15.00 per hour Hours: 40 hours per week, Monday to Friday About the Role We are seeking an experienced and proactive Senior Operative to support the day-to-day running of a busy production and fulfilment operation. This is a hands-on position where you will work closely with the Shop Floor Manager to ensure operational targets are achieved, quality standards are maintained, and customer orders are dispatched accurately and on time. The successful candidate will lead by example on the shop floor, helping to coordinate workloads, monitor progress against deadlines, and provide practical support where required. Key Responsibilities • Support the Shop Floor Manager in overseeing daily operational activities. • Ensure tasks are completed efficiently and within agreed timeframes. • Monitor workflow and prioritise workloads to meet customer deadlines. • Carry out final quality checks on orders before dispatch. • Maintain high standards of accuracy and attention to detail at all times. • Assist with troubleshooting and resolving production or product issues. • Carry out hands-on repairs, adjustments, and product fixes when required. • Identify opportunities to improve processes, productivity, and quality. • Support and guide team members to ensure standards are consistently met. • Maintain a safe, organised, and efficient working environment. • Communicate operational updates and escalate issues where necessary. Essential Requirements • Previous experience in a senior operative, team leader, supervisory, or similar operational role. • Strong attention to detail and commitment to quality. • Ability to manage multiple priorities and work to strict deadlines. • Hands-on approach with the ability to assist in product repairs and problem-solving. • Excellent organisational and communication skills. • Reliable, proactive, and able to work independently when required. • Full UK driving licence and access to transport due to the location of the site. What's On Offer • Full-time, permanent position. • Opportunity to play a key role in a growing and fast-paced business. • Supportive team environment with opportunities for development and progression. If you are a highly organised, detail-focused individual who enjoys taking ownership of operational performance and leading from the front, we'd love to hear from you.

Call Centre Representative Location: Redditch (On Site) Salary: £25,000 basic + uncapped commission (OTE £35,000 - £40,000) Hours: 40 hours per week Pertemps are recruiting on behalf of a well-established and growing organisation for a driven and customer-focused Call Centre Representative. This is an excellent opportunity for someone with strong communication skills and a passion for delivering outstanding customer service. The successful candidate will be responsible for engaging with prospective customers, responding to enquiries, and arranging appointments for the field-based sales team. You'll play a key role in supporting business growth while ensuring every customer receives a professional and positive experience. Key Responsibilities • Handle inbound customer enquiries in a professional and engaging manner. • Contact prospective customers following marketing campaigns, website enquiries and existing lead sources. • Qualify customer requirements and book appointments for the sales team. • Build rapport with customers and identify their needs through effective questioning. • Maintain accurate customer records and update CRM systems accordingly. • Send relevant information and literature to customers when required. • Achieve individual and team performance targets. • Manage follow-up activity to maximise appointment conversion rates. • Deliver exceptional customer service throughout every customer interaction. Skills & Experience • Previous experience in a call centre, telesales, customer service or appointment-setting role. • Excellent verbal communication and listening skills. • Confident handling customer objections and overcoming barriers to appointment booking. • Strong organisational skills and attention to detail. • Comfortable using CRM systems and other computer-based applications. • Self-motivated with the ability to work independently and as part of a team. • Target-driven with a positive and proactive approach. • Professional telephone manner and strong relationship-building skills. Working Hours Shift patterns will be discussed during the interview process, however the standard operating hours are: • Primarily 9:00am to 5:30pm • Two later shifts per week of 10:00am to 7:00pm • One Saturday in every eight on a rota basis • A weekday will be given in lieu when a Saturday is worked Benefits • £25,000 basic salary • Uncapped commission structure with realistic OTE of £35,000 - £40,000 • 25 days annual leave plus bank holidays • Additional annual leave awarded after 2 years' service, increasing up to a maximum of 30 days • Birthday leave • Company pension scheme • Ongoing training and development opportunities • Supportive and friendly working environment If you're a confident communicator who enjoys speaking with customers and working towards achievable targets, we'd love to hear from you.

Marketplace Administrator Location: Alcester Salary: £28,000 - £32,000 per annum (depending on experience) Hours: Full Time, Monday to Friday A growing and successful business is looking to recruit a highly organised and proactive Marketplace Administrator to support the management and development of its online sales channels. This is a varied position that combines administration, marketplace management, product maintenance, and customer support. The successful candidate will play an important role in ensuring products are accurately represented across online platforms, orders are processed efficiently, and opportunities to increase online sales are identified and actioned. Key Responsibilities • Manage the administration of customer orders and coordinate dispatches to fulfilment partners and marketplace warehouses. • Monitor marketplace inventory levels and manage returns, including excess, damaged, and slow-moving stock. • Create, update, and maintain product listings across various online sales platforms. • Review product content regularly to ensure accuracy, consistency, and optimum marketplace performance. • Ensure product listings comply with marketplace requirements and relevant UK and European regulations. • Support the continued growth and development of online marketplace accounts. • Research and identify opportunities to expand into new marketplaces and sales channels. • Investigate and resolve marketplace-related queries in a timely and professional manner. • Produce reports and analyse marketplace data to support decision-making and performance improvements. • Work closely with internal departments to ensure smooth marketplace operations. Candidate Requirements • Previous administrative experience, ideally within e-commerce, marketplace management, supply chain, logistics, or sales support. • Strong organisational skills with exceptional attention to detail. • Ability to manage multiple priorities and work independently. • Excellent communication and problem-solving skills. • Good working knowledge of Microsoft Office applications, particularly Excel. • Confidence working with product data, online systems, and reporting tools. • A proactive approach with the ability to identify efficiencies and improvements. Desirable Experience • Experience using Amazon Seller Central, Amazon Vendor Central, or similar marketplace platforms. • Knowledge of marketplaces such as eBay, TEMU, TikTok Shop, OnBuy, or other online sales channels. • Experience optimising product listings to improve visibility and conversion rates. • Understanding of marketplace advertising, including PPC campaigns, keyword optimisation, and performance reporting. • Experience working with automated reporting systems, data feeds, or API-driven platforms. This position would suit an organised and commercially minded individual who enjoys working in a fast-paced environment and wants to play a key role in developing and growing online marketplace sales.

HR Advisor Location: Meriden, West Midlands Salary: £30,000 - £35,000 DOE Hours: Full-time, Monday to Friday Office-based Pertemps are recruiting for an experienced HR Advisor to join a busy and fast-paced HR team based in Meriden. This is an excellent opportunity for an HR professional who enjoys employee relations, thrives in a varied environment, and is confident managing multiple priorities at once. The role is heavily ER-focused, so we're looking for someone who can provide practical, commercially-minded HR advice while supporting managers through a wide range of employee relations matters. We welcome applications from candidates who hold a CIPD qualification, as well as those who can demonstrate strong HR experience and are qualified through experience. Key Responsibilities • Provide first-line HR advice and guidance to managers and employees across the business. • Manage a high volume of employee relations cases including: o Disciplinary o Grievance o Absence management o Performance and capability o Flexible working requests o Family-friendly matters • Support managers through investigations, hearings and consultations. • Prepare HR documentation including invitations, outcome letters and case correspondence. • Coach and support line managers in handling people matters effectively. • Ensure HR policies and procedures are applied fairly and consistently. • Maintain accurate employee records and HR systems. • Identify potential risks and provide practical solutions to support business needs. • Support wider HR projects and initiatives as required. About You We're looking for someone who is highly organised, resilient and able to manage a busy and demanding workload. You'll be the type of person who enjoys "spinning multiple plates" and can confidently balance competing priorities without compromising on quality or service. Essential Requirements • Previous experience within a generalist HR role. • Strong employee relations experience. • Good working knowledge of UK employment law. • Experience supporting managers with disciplinary, grievance, absence and performance cases. • Excellent communication and relationship-building skills. • Ability to work independently and manage a varied caseload. • Strong organisational skills and attention to detail. Desirable • CIPD qualification (Level 3 or Level 5) or currently studying. • Experience within a multi-site environment. • Exposure to organisational change, redundancy or TUPE processes. If you're an HR professional who enjoys a fast-paced environment, thrives on employee relations, and can confidently juggle a busy workload, we'd love to hear from you.

Logistics Administrator Location: Bromsgrove, Worcestershire Starting Salary: National Minimum Wage Hours: Full Time, Monday to Friday Due to continued growth and increasing demand, we are looking for a motivated and enthusiastic Logistics Administrator to join our friendly team in Bromsgrove. This is an excellent entry-level opportunity for someone looking to develop a career within logistics, administration, and supply chain operations. Full training will be provided, and you'll gain valuable experience supporting the movement of goods in and goods out while working in a busy and professional environment. Logistics Administrator Key Responsibilities: • Processing and updating goods in and goods out documentation • Booking deliveries and collections with transport providers • Liaising with customers, suppliers and warehouse staff regarding deliveries and dispatches • Answering incoming telephone calls and responding to emails professionally • Maintaining accurate records and updating internal systems • Supporting stock control and inventory administration • Raising purchase orders and delivery paperwork • Assisting with proof of delivery queries and transport documentation • Filing, data entry and general administrative duties • Supporting the logistics team with ad hoc administration tasks The Successful Logistics Administrator Will Have: • Previous administration or customer service experience would be advantageous but is not essential • Confident communication skills and a professional telephone manner • Good organisational skills and attention to detail • Ability to work effectively as part of a team • Basic IT skills, including Microsoft Word, Excel and Outlook • A positive attitude and willingness to learn • GCSEs (or equivalent) in English and Maths, Grade 4/C or above preferred This is a fantastic opportunity to join a growing business and gain experience within a busy logistics and distribution environment.

Management Accountant Location: Tewkesbury (Hybrid Working Available) Salary: £35,000 - £40,000 Job Type: Full Time, Permanent Pertemps are delighted to be recruiting on behalf of a growing and successful organisation for an experienced Management Accountant to join their finance team. This is an excellent opportunity for a proactive finance professional who enjoys working in a fast-paced environment and wants to play a key role in delivering accurate financial reporting, business insights and process improvements. The successful candidate will work closely with senior finance leaders and operational teams, helping to drive financial performance and maintain strong financial controls. The Role As Management Accountant, you will be responsible for supporting the production of monthly management accounts, balance sheet reconciliations, forecasting activities and regulatory reporting. You will also have the opportunity to contribute to finance process improvements and support wider business projects. Key Responsibilities • Preparation and production of monthly management accounts within agreed deadlines. • Investigating and explaining variances between actual results, budgets and forecasts. • Managing and maintaining key balance sheet reconciliations, including cash, fixed assets, accruals, prepayments, intercompany accounts and other control accounts. • Supporting budgeting, forecasting and reforecasting processes. • Producing weekly financial reports and management information. • Assisting with VAT returns and regulatory reporting requirements. • Supporting the annual external audit process. • Reviewing work completed by junior members of the finance team. • Identifying opportunities to improve reporting, controls and financial processes. • Providing ad hoc financial analysis and project support to the wider business. About You To be considered for this opportunity, you will have: • Previous experience in a Management Accountant or Assistant Management Accountant position. • Experience preparing management accounts and balance sheet reconciliations. • Strong understanding of accounting principles. • Experience of budgeting, forecasting and variance analysis. • Intermediate to advanced Excel skills, including Pivot Tables, VLOOKUPs/XLOOKUPs and data analysis. • Experience using finance systems such as Microsoft Dynamics Business Central, Xero or similar ERP systems. • Excellent attention to detail and organisational skills. • A proactive approach with a desire to improve processes and challenge existing ways of working. • ACCA/CIMA part-qualified, finalist or newly qualified candidates are encouraged to apply. What's in it for you? Our client offers a supportive and collaborative working environment along with an excellent benefits package, including: • Hybrid working • Private healthcare • Enhanced maternity and paternity pay • Pension scheme • Life assurance (4x salary) • Employee Assistance Programme • Professional membership support • Cycle to Work scheme • Paid volunteer days • Monthly flexi-benefit allowance through Perkbox • Employee discounts and reward platform • Flu vaccination contribution If you're looking for a role where you can genuinely add value, develop your career and work within a forward-thinking finance team, we'd love to hear from you.

Customer Care Coordinator Location: Redditch (Office & Site Based) Salary: Up to £32,000 per annum Full Time, Monday to Friday Pertemps are delighted to be recruiting on behalf of a leading UK housebuilder for a Customer Care Coordinator to join their busy Customer Care team in Redditch. This is a fantastic opportunity to join a well-established business that designs and builds high-quality new homes across the UK. As the first point of contact for homeowners after they move into their new property, you will play a key role in delivering an exceptional customer experience and ensuring any issues are resolved efficiently and professionally. Key Responsibilities • Contact new homeowners to congratulate them on their new home and introduce yourself as their dedicated Customer Care Coordinator. • Act as the main point of contact for customers, responding to enquiries, maintenance requests and snagging issues. • Coordinate repairs, ranging from minor defects to more complex maintenance concerns. • Liaise closely with Site Managers, subcontractors and internal departments to ensure issues are resolved promptly. • Build strong working relationships with site teams and homeowners to achieve positive outcomes. • Visit developments when required to meet with homeowners and discuss any concerns in person. • Keep customers informed throughout the repair process, providing regular updates. • Maintain accurate records of customer interactions and outstanding works. • Handle complaints professionally, demonstrating empathy, resilience and a solutions-focused approach. • Ensure all customer queries are managed within agreed service levels. About You • Previous experience within a customer service, customer care or complaints handling role. • Confident dealing with challenging conversations and managing customer expectations. • Excellent communication and relationship-building skills. • Highly organised with the ability to prioritise a busy workload. • Resilient, calm under pressure and able to remain professional in difficult situations. • Strong administrative and IT skills. • Full UK driving licence and own transport, as occasional travel to developments will be required. If you're passionate about delivering outstanding customer service and enjoy building relationships while solving problems, we'd love to hear from you. Apply today through Pertemps.

Personal Assistant / Office coordinator Location: Redditch Salary: £27,000 - £30,000 per annum Hours: Full Time, Office Based This is a varied role combining PA, coordination and general office administration. We're looking for someone who enjoys being at the centre of the business, dealing confidently with clients and enquiries, keeping things organised, progressing tasks and ensuring nothing gets missed. You'll be a key point of contact for the business, so excellent communication skills, strong organisation and the ability to use your initiative are essential. No two days will be the same, making this an ideal opportunity for someone who enjoys variety and taking ownership. Personal Assistant / Office coordinator Key Responsibilities Act as an initial point of contact for telephone and email enquiries, dealing with queries professionally and efficiently. Record relevant contact details, requirements and information accurately. Manage, book and confirm appointments, ensuring diaries are kept up to date. Attend meetings, take minutes and follow up on actions where necessary. Assist with the progression of sales and lettings, ensuring relevant tasks and enquiries are followed up promptly. Liaise with clients and other external contacts as appropriate, providing a professional and helpful service. Type and prepare formal letters, invoices, reports and other business documentation accurately. Maintain accurate records, contact details, documents and filing systems. Provide administrative support across the office to help ensure the business runs smoothly and efficiently. Manage office keys and ensure they are correctly recorded, distributed and returned as required. Receive and distribute incoming and outgoing post. Order stationery and office supplies, ensuring appropriate stock levels are maintained. Liaise with suppliers and external contacts as required. Assist with organising company meetings, appointments and events. Support with general office administration and ad-hoc tasks as required. Identify and resolve day-to-day administrative issues, using initiative to keep things moving. Handle confidential information with discretion and professionalism. The Successful Applicant Will Have Previous coordinator experience is essential. Previous experience in an administrative, PA, office coordination or executive support role. Strong administration and organisational skills, with excellent attention to detail. The ability to manage multiple priorities and work to deadlines. Strong IT skills, with confidence using Microsoft Office, particularly Outlook, Word and Excel. Accurate and efficient typing skills. Excellent written and verbal communication skills. A confident and professional telephone manner. The ability to communicate effectively with clients, colleagues and external contacts. A proactive approach, with the ability to work independently and use your own initiative. A positive, can-do attitude and willingness to get involved across the business. A background within the property industry would be advantageous , particularly experience of sales and lettings. Professionalism and discretion when dealing with confidential information. In Return You Can Expect to Receive Salary of £28,000 - £30,000 depending on experience. Full-time, office-based role in Redditch A varied role combining PA, coordination and office administration. The opportunity to work closely with senior leadership and make a real impact within a growing business. A supportive team environment. Opportunities to develop your skills and take on additional responsibilities as the company continues to grow. If you're an experienced coordinator with strong administration skills, excellent attention to detail and a proactive approach, we'd love to hear from you. This is a fantastic opportunity for someone who enjoys being the person others can rely on and wants to play an important role in keeping a busy office running smoothly. Click APPLY with your updated CV and I will be in touch soon

Administrator Location: Bromsgrove, Worcestershire Starting Salary: National Minium wage Hours: Full time, Monday to Friday Due to continued success and increased workload we are looking for a motivated and enthusiastic Administrator to join our friendly team in Bromsgrove. As an Administrator, you'll play a vital role in supporting our office operations. This is an excellent opportunity to earn while you learn, gaining hands-on experience in a professional environment while working towards a recognised qualification in Business Administration. Administrator Key Responsibilities: Providing general administrative support to the team Answering phone calls and handling emails professionally to customers regarding their orders and deliveries Filing, data entry, and maintaining accurate records Checking stock levels Raising orders Chasing deliveries and calling customers to check the status Supporting the team with ad-hoc administrative tasks The successful Administrator will have: Previous office administration experience and some customer service skills as well would be an advantage but most importantly you must not be afraid to talk to customers on the phone Good communication and organisational skills Attention to detail and ability to work as part of a team Good IT skills (Microsoft Office: Word, Excel, Outlook) as you GCSEs (or equivalent) in English and Maths, Grade 4/C or above (preferred) Please send your CV and a brief cover letter to outlining why you're interested in the role and why you feel you would be suitable.

Entry Level Ophthalmic Technician Solihull & Olton £12.71 per hour Full Time Permanent Pertemps are currently recruiting on behalf of a leading independent healthcare provider for an Entry-Level Ophthalmic Technician to join their growing clinical team across their Solihull and Olton sites. This is an excellent opportunity for someone with outstanding customer service or patient care skills who enjoys working with technology, diagnostics and people. No previous ophthalmic experience is required as full training will be provided. The Role As an Ophthalmic Technician, you will play a key role in supporting consultant-led clinics and ensuring patients receive an exceptional experience throughout their journey. You will be responsible for welcoming patients, carrying out a range of diagnostic tests, operating specialist equipment and supporting the smooth running of busy clinics. This role would suit someone who is technically minded, enjoys learning new systems and equipment, and is passionate about delivering excellent patient care. Key Responsibilities • Meet and greet patients and provide a professional, welcoming experience • Perform a range of diagnostic eye tests following comprehensive training • Operate specialist ophthalmic equipment safely and accurately • Support consultants and clinicians within busy clinic environments • Ensure patient records are updated accurately and efficiently • Assist with clinic preparation and patient flow • Monitor stock levels and clinical supplies • Carry out routine equipment checks and testing • Maintain high standards of cleanliness, health and safety, and infection control • Work collaboratively with clinical and administrative teams across both sites • Support patients throughout their appointments with empathy, professionalism and care What We're Looking For • Strong customer service or patient-facing experience • Excellent communication and interpersonal skills • Comfortable working with technology and learning new equipment • High attention to detail and accuracy • Reliable, organised and professional approach • Ability to remain calm and reassuring when supporting patients • Experience within healthcare, retail optics, pharmacy, hospitality, customer service, laboratories or technical environments would be advantageous but is not essential Working Hours The service operates: • Monday to Friday: 8:00am to 8:00pm • Saturday and Sunday: 8:00am to 4:00pm Shift patterns include: • 8:00am to 4:00pm • 12:00pm to 8:00pm You will be required to work one full weekend per month, with two days off during the week when this occurs. This is a fantastic opportunity for someone looking to begin a career in healthcare, diagnostics or clinical technology while making a genuine difference to patients every day.

Finance Manager Location: Bromsgrove (Office Based) Salary: £40,000 per annum We are seeking an experienced and hands-on Finance Manager to lead the day-to-day finance function for our growing business based in Bromsgrove. This is an excellent opportunity for a motivated finance professional who enjoys working in a varied role, taking ownership of the accounts function and providing accurate financial information to support business decisions. The successful candidate will be responsible for managing the company's financial operations, ensuring compliance with statutory requirements, improving financial processes, and producing timely management information. Finance Manager Key Responsibilities Oversee the day-to-day running of the finance function Manage all aspects of the purchase ledger, sales ledger and cashbook Perform and review bank reconciliations across multiple accounts Prepare and submit VAT returns accurately and on time Produce monthly management accounts and financial reports Lead month-end and year-end processes, including balance sheet reconciliations Monitor cash flow and prepare cash flow forecasts Maintain the fixed asset register and oversee depreciation schedules Manage payroll, pensions and HMRC submissions Support budgeting and forecasting processes Analyse financial performance and provide recommendations to improve profitability Oversee accounting for e-commerce platforms including Shopify, PayPal, Stripe and Klarna Manage foreign currency transactions and multi-currency accounting Liaise with external accountants, auditors and other key stakeholders Identify opportunities to improve financial controls and streamline accounting processes Provide financial support to senior management and assist with ad hoc projects as required The Successful Finance Manager Will Ideally Have Previous experience in a Finance Manager or senior accounting role Strong knowledge of management accounts, VAT, payroll and month-end reporting Experience managing purchase ledger, sales ledger and bank reconciliations Excellent understanding of financial controls and accounting procedures Strong Microsoft Excel skills and experience using accounting software Experience within e-commerce or multi-channel retail would be advantageous Excellent analytical, organisational and problem-solving skills High attention to detail with the ability to meet deadlines A proactive and hands-on approach with the confidence to work independently In Return You Will Receive Salary of £40,000 per annum Office-based role in Bromsgrove Opportunity to take ownership of the finance function Varied and rewarding role within a growing business Friendly and supportive working environment Opportunities to contribute to business growth and process improvements If you're an experienced finance professional looking for your next challenge in a hands-on Finance Manager role, we'd love to hear from you. Please click APPLY with your updated CV, and I'll be in touch soon.

Training & Development Manager Location: Redditch, Worcestershire Full Time Permanent £35,000-£40,000 per annum 4 day working week. We are seeking an experienced and proactive Training & Development Manager to lead and develop our learning and development function. This is an exciting opportunity to shape the training strategy of a growing business, ensuring employees have the skills, knowledge, and development opportunities needed to succeed. Working closely with managers across the business, you will design, implement, and continuously improve training programmes that support operational excellence, employee engagement, and long-term workforce development. Training & Development Manager Key Responsibilities Manage the company induction programme for all new starters. Develop and implement the organisation's training and development strategy. Conduct training needs analyses across departments. Create and maintain individual training and development plans for employees. Coordinate apprenticeship programmes and liaise with external training providers. Design and deliver leadership and management development programmes. Develop and maintain departmental skills matrices. Carry out competency assessments and identify development requirements. Support succession planning by identifying and developing future talent. Lead and manage the Performance Development Review (PDR) process. Monitor training compliance, skills gaps, and competency levels. Produce and analyse training KPIs, skills scores, and development metrics. Evaluate the effectiveness of training initiatives and recommend improvements. Ensure training records remain accurate and compliant. Work collaboratively with department managers to build a culture of continuous learning. The successful Training & Development Manager We're looking for someone who is passionate about developing people and has the experience to build effective learning programmes that make a measurable impact. You'll ideally have: Experience as a Training & Development Manager, Learning & Development Manager, HR Manager with training responsibilities, or an NVQ Assessor. A recognised assessor qualification (A1, D32/D33, TAQA, CAVA or equivalent) is desirable. Experience developing training strategies and learning frameworks. Knowledge of apprenticeship standards and workforce development. Experience conducting training needs analysis and competency assessments. Strong understanding of performance management and PDR processes. Experience creating skills matrices and succession planning frameworks. Excellent organisational, communication, and stakeholder management skills. Strong analytical skills with experience reporting on training KPIs and skills metrics. Confident using Microsoft Office and learning management or HR systems. In return the Training & Development Manager can expect to receive:- Competitive salary (depending on experience) Company pension Ongoing professional development Opportunities to shape and influence learning across the business Supportive and collaborative working environment 4 day working week If you're an experienced Training & Development professional who enjoys developing people, improving capability, and driving organisational performance, we'd love to hear from you. Apply today to become our next Training & Development Manager in Redditch.

The client is a renowned and leading business who design, fabricate and manufacture high-quality components for defence, automotive, rail, and aerospace They are seeking to recruit a Quality Inspector for their busy operations in the Pershore area The role is on Days - 7.45am to 5pm Monday to Thursday - Friday 7.45 to 1pm Salary £29,000 - £33,500 per annum Benefits include - Cycle to work scheme, Health & Wellbeing program, Free on-site parking, Life Assurance, Training and Progression opportunity Duties and key responsibilities; Performing first off, in proves and final inspections using precision metrology equipment including verniers, height gauges, measuring arms Verification of compliance with engineering drawings, specifications and customer quality requirements Complete first article inspection reports Raise and manage non conformance reports and investigate customer concerns Maintain accurate inspection and calibration records in line with national standards Driving continuous improvement across the business Assist management with maintaining production output, relieve bottlenecks and ensuring smooth operations. Training shop floor personnel on quality requirements. Experience and skills required; Previous experience working in a quality inspection or control role within a manufacturing environment Conversant with measuring equipment such as measuring tools such as verniers, height gauges, multi axis measuring arm Ability to interpret technical drawings Conversant with either ISO9001, AS9100 Confident communicator at all levels Keen eye for detail The role is based in Pershore so is commutable from Evesham, Worcester, Tewkesbury, This role is being advertised on behalf of Pertemps who operate as a recruitment agency.

The company are an established and leading manufacturer of special purpose vehicles and machinery. Pertemps are working on their behalf to recruit a mechanical fitter for their operations in Kidderminster. Salary - negotiable on experience. The role is days (Monday to Thursday 7am to 5.30pm) Main Responsibilities To assist in the building and fitting of various machinery. Read and interpret engineering drawings / plans to build machinery to correct spec. Working in a timely manner producing finished products to build process deadlines. Raise issues during the build process and record any changes. Completion of all required paperwork. To carry out and complete other duties as required in line with the needs of the business. Skills and experience required Experience of mechanical fitting and assembly. Able to read engineering drawings effectively. Experience of using power and hand tools. Calm and methodical approach. Able to work alone or part of a team. The company offers a modern, friendly working environment, onsite parking, attendance bonus scheme, overtime at a premium rate, health scheme, ongoing training and progression opportunities. The company are based in the Kidderminster area so is commutable from Birmingham, Worcester, Droitwich, Bromsgrove, Stourbridge, Stourport, Dudley, West Bromwich. The role is being advertised on behalf of Pertemps who operate as a recruitment agency.

Part Time Purchasing Administrator- office based no hybrid. Redditch £18000- £19000 per annum based on 26.5 hours a week An established and growing organisation is seeking a proactive and detail-oriented Purchasing Administrator to support its busy Purchasing team. This is an excellent opportunity for someone who enjoys working with data, coordinating with multiple stakeholders, and ensuring smooth day-to-day operations within a supply chain function. Part Time Purchasing Administrator Key responsibilities include: Raising and tracking purchase orders for both office and operational requirements Liaising with suppliers and internal teams to ensure timely and accurate deliveries Monitoring orders, updating delivery schedules, and flagging potential issues Supporting the resolution of delivery and invoice queries with Warehouse and Accounts teams Tracking stock trends and assisting with reporting on shortages, spend, and supplier performance Contributing to weekly and monthly supplier KPI reporting The successful Part Time Purchasing Administrator will be highly organised, confident working with data, and comfortable communicating across teams and with external suppliers. Strong organisational skills. Strong communication skills. Good knowledge of SAP (desirable, not essential). Strong knowledge of excel, especially pivot tables and advanced formulas. An understanding of purchasing functions - experience of a purchasing or similar role desirable. Knowledge of quality processes and procedures (desirable, not essential). Ability to manage and prioritise workloads, and to work to given deadlines. In return you can expect to receive a basic salary of between £18,000 and £19,000 per annum depending on your experience if you think you have the skills and experience my client is looking for then please click APPLY with your updated CV.

Job Title: Quality Inspector Location: Redditch Job Type: Full-time / Permanent About the Role We are looking for a detail-oriented and reliable Quality Inspector to join our growing team in Redditch. This is a key role within operations, ensuring that all products meet the highest standards of quality, safety, and compliance before reaching our customers. Key Responsibilities Conduct visual and dimensional inspections of products and components Ensure all items meet internal quality standards and customer specifications Accurately record inspection results and maintain quality documentation Identify defects and non-conformances, escalating issues where necessary Work closely with production teams to resolve quality concerns Support continuous improvement initiatives within the quality department Requirements Previous experience in a quality inspection or manufacturing role preferred Strong attention to detail and a methodical approach to work Ability to read and interpret technical drawings and specifications Good communication and teamwork skills Basic computer skills for recording and reporting data Knowledge of quality standards and inspection tools (e.g., calipers, micrometers) is advantageous What We Offer Competitive salary and benefits package Ongoing training and development opportunities Supportive and collaborative working environment Opportunity to grow within a well-established company How to Apply If you are committed to maintaining high standards and take pride in delivering quality work, we'd love to hear from you. Please submit your CV along with a brief cover note outlining your experience.