Location: Hybrid (mix of remote and in-office work in Alcester) Contract Duration: 4 weeks minimum Hourly Rate: 17 - 19 per hour Are you an experienced HR professional with a passion for Employee Relations? We are looking for a Temporary Employee Relations Advisor to join our team and provide expert support for a 4-week assignment. Key Responsibilities: Provide advice and support on employee relations matters including disciplinary, grievance, and performance issues Support managers in the handling of investigations, hearings, and outcomes Assist with the implementation of HR policies and procedures Ensure compliance with employment law and best practices Manage employee queries and provide general HR support as required Maintain accurate records of all ER casework and correspondence What We're Looking For: Proven experience in Employee Relations or a similar HR advisory role Strong knowledge of UK employment law and HR best practices Excellent communication and interpersonal skills, with the ability to build relationships at all levels A proactive, solution-focused approach to problem-solving Ability to manage multiple cases simultaneously and work under pressure CIPD qualification or equivalent is preferred, but not essential What We Offer: Hybrid working: flexibility to work from home and in the office Competitive hourly rate of 17 - 19 per hour Opportunity to make an impact in a dynamic, supportive environment A chance to work with an experienced HR team on a variety of cases Interested? If you're ready to take on a new challenge and have the skills and experience we're looking for, we'd love to hear from you! Apply now to be considered for this exciting temporary opportunity.
Mar 08, 2025
Seasonal
Location: Hybrid (mix of remote and in-office work in Alcester) Contract Duration: 4 weeks minimum Hourly Rate: 17 - 19 per hour Are you an experienced HR professional with a passion for Employee Relations? We are looking for a Temporary Employee Relations Advisor to join our team and provide expert support for a 4-week assignment. Key Responsibilities: Provide advice and support on employee relations matters including disciplinary, grievance, and performance issues Support managers in the handling of investigations, hearings, and outcomes Assist with the implementation of HR policies and procedures Ensure compliance with employment law and best practices Manage employee queries and provide general HR support as required Maintain accurate records of all ER casework and correspondence What We're Looking For: Proven experience in Employee Relations or a similar HR advisory role Strong knowledge of UK employment law and HR best practices Excellent communication and interpersonal skills, with the ability to build relationships at all levels A proactive, solution-focused approach to problem-solving Ability to manage multiple cases simultaneously and work under pressure CIPD qualification or equivalent is preferred, but not essential What We Offer: Hybrid working: flexibility to work from home and in the office Competitive hourly rate of 17 - 19 per hour Opportunity to make an impact in a dynamic, supportive environment A chance to work with an experienced HR team on a variety of cases Interested? If you're ready to take on a new challenge and have the skills and experience we're looking for, we'd love to hear from you! Apply now to be considered for this exciting temporary opportunity.
We are helping recruit for this role. This is a volunteer , unpaid part-time, permanent role responsible for managing and leading Arden Foodbank. You will ensure the foodbank operates efficiently and meets the standards set by the Trussell Trust. In partnership with the Foodbank Committee, you will help develop the foodbank, including its resources, finances, reputation, partnerships, and volunteers. Key Responsibilities Reporting to Trustees Report to the trustees every six months or at special meetings. Inform trustees about any major incidents or risks to the reputation of the foodbank. Trussell Compliance Follow the Trussell Trust's rules and operating procedures. Make sure necessary policies are in place and followed. Attend monthly Trussell Cluster Group meetings. Leading and Motivating Volunteers Oversee volunteer recruitment and reference checks. Ensure all volunteers are trained for their roles. Foster a "One Team" culture. Coordinating Activities Lead monthly meetings of the Foodbank Committee. Set meeting agendas and ensure all voices are heard during discussions. Make final decisions and follow up on actions from meetings. Communications Manage the foodbank phone and email. Respond to enquiries and organize responses. Foodbank Centres & Volunteers Regularly visit foodbank centres to speak with clients, volunteers, and partners. Stay in regular contact with team leaders and the volunteer coordinator to monitor operations and address any issues. Warehouse Visit the warehouse regularly and liaise with the warehouse manager. Support warehouse staff in ensuring health and safety compliance. Food Supplies Monitor stock levels and manage food appeals as needed. Data Management Monitor key data and ensure monthly reports on stock levels and vouchers are accurate. Extract data for reports when needed. Agencies Communicate with referral agencies and build strong relationships with key contacts. Public Relations Ensure regular newsletters and press releases to keep stakeholders engaged. Manage communication through social media to raise awareness and encourage donations. Finance Set and ensure compliance with a finance policy. Work with the volunteer Treasurer on financial matters. Quality Assurance Monitor stakeholder feedback and handle complaints. Ensure safeguarding issues are addressed. Coordinate the annual Quality Assurance visit from the Trussell Trust.
Feb 12, 2025
Full time
We are helping recruit for this role. This is a volunteer , unpaid part-time, permanent role responsible for managing and leading Arden Foodbank. You will ensure the foodbank operates efficiently and meets the standards set by the Trussell Trust. In partnership with the Foodbank Committee, you will help develop the foodbank, including its resources, finances, reputation, partnerships, and volunteers. Key Responsibilities Reporting to Trustees Report to the trustees every six months or at special meetings. Inform trustees about any major incidents or risks to the reputation of the foodbank. Trussell Compliance Follow the Trussell Trust's rules and operating procedures. Make sure necessary policies are in place and followed. Attend monthly Trussell Cluster Group meetings. Leading and Motivating Volunteers Oversee volunteer recruitment and reference checks. Ensure all volunteers are trained for their roles. Foster a "One Team" culture. Coordinating Activities Lead monthly meetings of the Foodbank Committee. Set meeting agendas and ensure all voices are heard during discussions. Make final decisions and follow up on actions from meetings. Communications Manage the foodbank phone and email. Respond to enquiries and organize responses. Foodbank Centres & Volunteers Regularly visit foodbank centres to speak with clients, volunteers, and partners. Stay in regular contact with team leaders and the volunteer coordinator to monitor operations and address any issues. Warehouse Visit the warehouse regularly and liaise with the warehouse manager. Support warehouse staff in ensuring health and safety compliance. Food Supplies Monitor stock levels and manage food appeals as needed. Data Management Monitor key data and ensure monthly reports on stock levels and vouchers are accurate. Extract data for reports when needed. Agencies Communicate with referral agencies and build strong relationships with key contacts. Public Relations Ensure regular newsletters and press releases to keep stakeholders engaged. Manage communication through social media to raise awareness and encourage donations. Finance Set and ensure compliance with a finance policy. Work with the volunteer Treasurer on financial matters. Quality Assurance Monitor stakeholder feedback and handle complaints. Ensure safeguarding issues are addressed. Coordinate the annual Quality Assurance visit from the Trussell Trust.
Pertemps Redditch Commercial
Sutton Coldfield, West Midlands
ROLE SUMMARY Fancy a job with 43 days paid holiday and a collaborative and creative working environment with lots of opportunities, perks and end of year bonus? This is an exciting role responsible for brand marketing supporting the Senior Brand manager for my client, This is a great opportunity to work across the breadth of the marketing mix, driving the brand forwards and achieving profitable growth. This is an opportunity suited to a passionate individual who will help enhance the brand's presence. RESPONSIBILITIES Campaigns and events: Deliver marketing campaigns and events Event coordination of Annual Awards event, for 450+ guests, as a formal dinner - including liaison with various third parties (client sponsors, venues etc). Support the Senior Brand & PR Manager with the creation and execution of new campaigns and events, which help to achieve brand goals. Use market research to inform our client membership data and insight program, as well as enacting ad hoc insight needs and market research. PR and communications: Write content in line with SEO best practice and the wider brand strategy, supported by the Senior Brand Executive. Write press releases and feature stories and pitch to construction press and national media. Manage and enhance media lists, and create outreach plans. Internal communications - Act as a brand guardian across the business, ensuring we place the needs of the community first. Social media: Create social media campaigns to promote our campaigns that improve brand awareness and reputation Work alongside the wider team, to deliver best in class social media Website and digital marketing: Use a CMS system, and Google Analytics to update and report upon website performance. Manage website development programmes working with external agency partners. Email marketing - grow the email marketing database, and improve open rates and engagement with email. Support the Senior Brand & PR Manager with introducing wider digital marketing initiatives and campaigns, designed to achieve brand goals. Required Experience A strong understanding of the full marketing mix A strong understanding of social media platforms A strong understanding of how to grow brands both on and off line Experience of managing a brand Experience of increasing brand awareness using the entire marketing mix Experience of managing social media channels and overseeing the development of content Experience of conducting industry research Experience gained from within a marketing/brand role Experience of collating data to generate and present reports Experience of end-to-end campaign management Exceptional communication skills able to forge internal and external relationships Exceptional written skills, able to create compelling content Strong commercial awareness Skilled in working across multiple projects Strong organisational skills, able to prioritise tasks Paying up to 35,000 Click apply or send a CV to (url removed)
Feb 06, 2025
Full time
ROLE SUMMARY Fancy a job with 43 days paid holiday and a collaborative and creative working environment with lots of opportunities, perks and end of year bonus? This is an exciting role responsible for brand marketing supporting the Senior Brand manager for my client, This is a great opportunity to work across the breadth of the marketing mix, driving the brand forwards and achieving profitable growth. This is an opportunity suited to a passionate individual who will help enhance the brand's presence. RESPONSIBILITIES Campaigns and events: Deliver marketing campaigns and events Event coordination of Annual Awards event, for 450+ guests, as a formal dinner - including liaison with various third parties (client sponsors, venues etc). Support the Senior Brand & PR Manager with the creation and execution of new campaigns and events, which help to achieve brand goals. Use market research to inform our client membership data and insight program, as well as enacting ad hoc insight needs and market research. PR and communications: Write content in line with SEO best practice and the wider brand strategy, supported by the Senior Brand Executive. Write press releases and feature stories and pitch to construction press and national media. Manage and enhance media lists, and create outreach plans. Internal communications - Act as a brand guardian across the business, ensuring we place the needs of the community first. Social media: Create social media campaigns to promote our campaigns that improve brand awareness and reputation Work alongside the wider team, to deliver best in class social media Website and digital marketing: Use a CMS system, and Google Analytics to update and report upon website performance. Manage website development programmes working with external agency partners. Email marketing - grow the email marketing database, and improve open rates and engagement with email. Support the Senior Brand & PR Manager with introducing wider digital marketing initiatives and campaigns, designed to achieve brand goals. Required Experience A strong understanding of the full marketing mix A strong understanding of social media platforms A strong understanding of how to grow brands both on and off line Experience of managing a brand Experience of increasing brand awareness using the entire marketing mix Experience of managing social media channels and overseeing the development of content Experience of conducting industry research Experience gained from within a marketing/brand role Experience of collating data to generate and present reports Experience of end-to-end campaign management Exceptional communication skills able to forge internal and external relationships Exceptional written skills, able to create compelling content Strong commercial awareness Skilled in working across multiple projects Strong organisational skills, able to prioritise tasks Paying up to 35,000 Click apply or send a CV to (url removed)
Role Summary: Fancy a job with 43 days paid holiday and a collaborative and creative working environment with lots of opportunities, perks and end of year bonus? My client is looking for a data-driven and creative Paid Social Media Manager to join their team and take ownership of the paid social media campaigns. You will be responsible for planning, executing, and optimising paid advertising strategies across platforms like Meta (Facebook & Instagram), TikTok, LinkedIn, and other key channels. Your work will directly contribute to increasing brand awareness, engagement, conversions and lead generation. Responsibilities will include: Develop and manage paid social media campaigns across multiple platforms. Set up, monitor, and optimise paid ads to ensure performance aligns with business goals (ROAS, CPA, CTR, etc.). Conduct A/B testing on ad creatives, copy, and audience targeting. Analyse campaign data and generate reports with insights and recommendations. Collaborate with creative teams to produce compelling ad content. Stay updated on industry trends, platform updates, and new paid media opportunities. Manage and allocate ad budgets effectively to maximise ROI. Work with the Head of Paid Social and Data plus internal stakeholders to align paid social efforts with wider marketing strategies. Required Experience: Platforms: Strong knowledge of Meta Ads Manager, TikTok Ads, LinkedIn Ads, and other relevant platforms. Proven experience in paid social media advertising, preferably in an agency or fast-paced environment. Analytics: Experience using Google Analytics, Meta Pixel/CAPI, and other tracking tools. Budgeting: Experience managing ad spend and optimising for cost efficiency. Skills: Data analysis, audience segmentation, and performance optimisation. Creative: Ability to brief and collaborate on high-performing ad creatives. Paying 35,000 per annum If this sounds like you please click apply or send a cv to (url removed)
Feb 01, 2025
Full time
Role Summary: Fancy a job with 43 days paid holiday and a collaborative and creative working environment with lots of opportunities, perks and end of year bonus? My client is looking for a data-driven and creative Paid Social Media Manager to join their team and take ownership of the paid social media campaigns. You will be responsible for planning, executing, and optimising paid advertising strategies across platforms like Meta (Facebook & Instagram), TikTok, LinkedIn, and other key channels. Your work will directly contribute to increasing brand awareness, engagement, conversions and lead generation. Responsibilities will include: Develop and manage paid social media campaigns across multiple platforms. Set up, monitor, and optimise paid ads to ensure performance aligns with business goals (ROAS, CPA, CTR, etc.). Conduct A/B testing on ad creatives, copy, and audience targeting. Analyse campaign data and generate reports with insights and recommendations. Collaborate with creative teams to produce compelling ad content. Stay updated on industry trends, platform updates, and new paid media opportunities. Manage and allocate ad budgets effectively to maximise ROI. Work with the Head of Paid Social and Data plus internal stakeholders to align paid social efforts with wider marketing strategies. Required Experience: Platforms: Strong knowledge of Meta Ads Manager, TikTok Ads, LinkedIn Ads, and other relevant platforms. Proven experience in paid social media advertising, preferably in an agency or fast-paced environment. Analytics: Experience using Google Analytics, Meta Pixel/CAPI, and other tracking tools. Budgeting: Experience managing ad spend and optimising for cost efficiency. Skills: Data analysis, audience segmentation, and performance optimisation. Creative: Ability to brief and collaborate on high-performing ad creatives. Paying 35,000 per annum If this sounds like you please click apply or send a cv to (url removed)
A fantastic opportunity has arisen for a Collections Specialist to join a long standing and successful company based in Redditch. This is a growing company who offer fantastic support and training programmes to ensure you will be successful in this position. The company have professional offices with free parking and due to continued growth, they are looking for ambitious candidates who are looking for a long term career and they will offer you the training and personal development in return for your hard work.The starting salary is £22,000 per annum but this will rise to £23,500 after 12 months. This is a full-time role working Monday to Friday 9am - 5pm.This is a commercial collections role dealing directly with retrieving debt from businesses so previous B2B experience in collections or customer services would be a distinct advantage. I am looking for someone with a strong Customer Service or Collections background and who is very confident and assertive on the phone for this role.Collections Specialist day to day duties will include the following: Contacting debtors via phone, email and letters Implementing strategies to pull back debt as quickly as possible for the client Be able to use strong questioning and negotiation techniques to achieve your objective Use credit information obtained from both the debtor and client to formulate an effective collections strategy Effectively overcoming reasons for non payment. Establish, 'Can't Pay / Won't Pay) situations and developing an effective collection strategy. Remaining compliant with industry regulations at all times. Providing high levels of customer service at all times to all customers. Updating the database with high levels of accuracy.Requirements: Previous Customer Service experience Previous Debt Recovery or Collections experience Be confident and strong on the phone whilst remaining friendly and personable strong negotiation skills maybe an ex sales person who doesn't want to sell but wants to find solutions for your customers.If you think you have the skills and experience that we are looking for then please call Michelle Laight on or alternatively click APPLY. PLEASE NOTE- due to the high level of applications we are getting we cannot personally get back to each and every application I would like to thank you for your interest and assure you that if you have not been selected for this role we will of course keep looking at new roles for you. I would like to take this opportunity to wish you good luck in your job search
Dec 19, 2022
Full time
A fantastic opportunity has arisen for a Collections Specialist to join a long standing and successful company based in Redditch. This is a growing company who offer fantastic support and training programmes to ensure you will be successful in this position. The company have professional offices with free parking and due to continued growth, they are looking for ambitious candidates who are looking for a long term career and they will offer you the training and personal development in return for your hard work.The starting salary is £22,000 per annum but this will rise to £23,500 after 12 months. This is a full-time role working Monday to Friday 9am - 5pm.This is a commercial collections role dealing directly with retrieving debt from businesses so previous B2B experience in collections or customer services would be a distinct advantage. I am looking for someone with a strong Customer Service or Collections background and who is very confident and assertive on the phone for this role.Collections Specialist day to day duties will include the following: Contacting debtors via phone, email and letters Implementing strategies to pull back debt as quickly as possible for the client Be able to use strong questioning and negotiation techniques to achieve your objective Use credit information obtained from both the debtor and client to formulate an effective collections strategy Effectively overcoming reasons for non payment. Establish, 'Can't Pay / Won't Pay) situations and developing an effective collection strategy. Remaining compliant with industry regulations at all times. Providing high levels of customer service at all times to all customers. Updating the database with high levels of accuracy.Requirements: Previous Customer Service experience Previous Debt Recovery or Collections experience Be confident and strong on the phone whilst remaining friendly and personable strong negotiation skills maybe an ex sales person who doesn't want to sell but wants to find solutions for your customers.If you think you have the skills and experience that we are looking for then please call Michelle Laight on or alternatively click APPLY. PLEASE NOTE- due to the high level of applications we are getting we cannot personally get back to each and every application I would like to thank you for your interest and assure you that if you have not been selected for this role we will of course keep looking at new roles for you. I would like to take this opportunity to wish you good luck in your job search
Pertemps Redditch Commercial
Solihull, West Midlands
Are you an experienced Paraplanner looking for your next career move or a Trainee Paraplanner wanting to take your next step forward?My client are a bespoke financial services consultancy recruiting for a Paraplanner to join their rapidly growing friendly team.Duties required within this role: Gathering information - liaising with product providers, human resources, other third parties and also the client to obtain detailed information about their personal finances and pension scheme membership. Research - carrying out in depth analysis of many different types of financial contracts. Using FE Analytics, Assureweb, Defaqto and any other research tool. Understanding client aims and objectives, tax position, attitude to risk etc to ensure recommendations are suitable for the individual. Updating back office systems. Writing the Suitability letter and other reports using Three Sixty templates and fact sheets as well as office standard reports. Research and report writing. Client servicing - responding promptly to client enquiries regarding their existing arrangements and any changes in circumstances. Preparing packs for meetings - completing application forms, fact find, producing accurate illustrations, understanding remuneration requirements. Option to work from home once all relevant training and settling in period has been completed. Initially you will be required to work 1 day from home and 4 in the office.If you have the relevant experience required and would like to discuss this opportunity in more detail please email your CV to
Dec 07, 2022
Full time
Are you an experienced Paraplanner looking for your next career move or a Trainee Paraplanner wanting to take your next step forward?My client are a bespoke financial services consultancy recruiting for a Paraplanner to join their rapidly growing friendly team.Duties required within this role: Gathering information - liaising with product providers, human resources, other third parties and also the client to obtain detailed information about their personal finances and pension scheme membership. Research - carrying out in depth analysis of many different types of financial contracts. Using FE Analytics, Assureweb, Defaqto and any other research tool. Understanding client aims and objectives, tax position, attitude to risk etc to ensure recommendations are suitable for the individual. Updating back office systems. Writing the Suitability letter and other reports using Three Sixty templates and fact sheets as well as office standard reports. Research and report writing. Client servicing - responding promptly to client enquiries regarding their existing arrangements and any changes in circumstances. Preparing packs for meetings - completing application forms, fact find, producing accurate illustrations, understanding remuneration requirements. Option to work from home once all relevant training and settling in period has been completed. Initially you will be required to work 1 day from home and 4 in the office.If you have the relevant experience required and would like to discuss this opportunity in more detail please email your CV to