Pertemps London

Growth Marketing Lead - up to £80,000 Central London - 2 days a month in the office A global digital marketplace is looking for a hands-on growth marketer to own and scale customer acquisition across paid, organic, and emerging channels. You'll lead strategy and execution, improving CTR, conversions, ROAS, and CAC to LTV, while collaborating with brand, product, and data teams. You'll also oversee SEO and AI-driven discovery, run experiments, and explore new growth channels. Key requirements: Proven experience in growth or performance marketing Strong knowledge of paid media, SEO, and multi-channel acquisition Highly analytical with data-driven decision making Experience leading or mentoring small teams Marketplace or online platform experience is a plus What's on offer: Salary: up to £80,000 Hybrid working - office once every two weeks Senior role with full ownership of growth strategy Fast-growing global platform with career progression If you love scaling growth, testing new channels, and driving measurable results, apply or message me directly.

Pertemps Network Group are seeking an experienced and compassionate Deputy Manager to support the leadership and day-to-day operations of a specialist Adult Day Centre supporting individuals with Learning Disabilities, Autism and Physical Disabilities . Working closely with the Service Manager, you will play a key role in delivering high-quality, person-centred support , ensuring service users are empowered to develop independence, confidence and life skills. This includes supporting individuals to access education, employment opportunities, apprenticeships and independent living pathways . Location: London Salary: up to £29.50 PAYE/ £38 Umbrella Contract: Full-Time Sector: Adult Social Care / Learning Disabilities You will also take operational responsibility for the centre in the absence of the Service Manager , ensuring the service continues to run effectively, safely and in line with statutory regulations. Key Responsibilities Support the day-to-day management of the day centre and ensure high standards of care and service delivery. Provide direct support to adults with Learning Disabilities, Autism and complex needs , promoting independence and wellbeing. Supervise and support a team of staff (approximately 6 staff including agency workers). Assist with staff supervision, performance reviews, team meetings and training development . Ensure services are person-centred and tailored to individual needs . Lead on the development and delivery of meaningful activities that support life skills, confidence and community engagement. Work with external partners including social workers, carers, supported living providers and commissioners . Support the implementation of Positive Behaviour Support (PBS) plans where required. Maintain health and safety compliance , safeguarding procedures and service standards. Assist with budget monitoring, administrative processes and performance reporting . Ensure all records and service user documentation are accurate, compliant and up to date . About You We are looking for a motivated professional who is passionate about improving the lives of vulnerable adults and supporting teams to deliver high-quality services. You will have: Minimum 5 years' experience working with adults with Learning Disabilities, Autism or Physical Disabilities. At least 2 years' management or supervisory experience within a care or support environment. Strong experience in safeguarding vulnerable adults (including Section 42) . Experience supporting individuals with behaviours that challenge . Excellent communication, leadership and organisational skills . Ability to manage workloads, solve problems and make sound decisions. Strong IT skills including Microsoft Teams and Outlook . Experience writing reports, incident documentation and service plans . Qualifications ( Essential) Level 3 Diploma in Health & Social Care (or equivalent experience) Desirable Level 5 Diploma in Health & Social Care Management qualification Additional Knowledge Understanding of Health & Safety, Risk Assessments, Manual Handling and Fire Safety procedures . Knowledge of budget monitoring and financial administration within a service environment. Ability to coordinate structured activity programmes (e.g. wellbeing sessions, creative workshops, community activities). Why Apply? This is an excellent opportunity to join a supportive adult social care service , making a real difference to the lives of people with complex needs while developing your leadership career in a rewarding environment.

An exciting opportunity has arisen for an ambitious and customer focused Store Manager to lead a busy and successful self storage operation in Derby. This role is perfect for someone who thrives in a fast paced, customer driven environment and enjoys combining sales leadership, operational management and team development. The Store Manager plays a pivotal role in driving the success of the store, ensuring excellent customer service, maximising occupancy and revenue, and maintaining high operational standards. This is a fantastic opportunity for someone who wants to take ownership of a business unit and make a real impact. The Role The successful candidate will be responsible for the day to day management of the store, ensuring strong sales performance, exceptional customer service and smooth operational delivery. Key responsibilities include: Driving store performance and achieving financial and occupancy targets Creating and executing marketing and sales plans to grow revenue Delivering outstanding customer service and building strong customer relationships Managing, coaching and developing the store team to maximise performance Monitoring enquiries and improving conversion rates Ensuring the store is presented to a high standard at all times Maintaining strong operational processes and accurate reporting Managing rotas and supporting recruitment and training activities Monitoring local market activity and competitor performance Ensuring full compliance with company procedures and health and safety regulations Identifying and managing store maintenance and operational improvements What They Are Looking For This role requires a proactive and commercially minded leader who enjoys driving results while maintaining a strong customer focus. Successful candidates will demonstrate: Strong leadership and team development skills A passion for delivering exceptional customer service Commercial awareness and the ability to drive sales performance Excellent organisational and prioritisation skills Confidence in analysing performance data and improving results A proactive and solution focused mindset Excellent communication and relationship building skills A hands on approach with a strong sense of ownership and accountability Why Apply? This is a brilliant opportunity to take ownership of a store, lead a team and play a key role in driving business success. The role offers a dynamic working environment where no two days are the same, along with the opportunity to make a genuine impact on store performance and customer experience. Salary: £34,662 Location: Derby

Pertemps Network Group are delighted to be supporting a London Local Authority in the recruitment of a Sensory Access Needs Assessor (Deaf and Hard of Hearing) within Adult Social Care. This is a specialist frontline role focused on empowering adults with hearing loss , sight loss , and dual sensory impairment to live independently and safely within the community. Location: London Full Time Contract Sector: Adult Social Care Flexibility : 2 days in office/home visits, this may increases depending on work load The Role As a Sensory Access Needs Assessor, you will undertake specialist assessments in line with the Care Act 2014 , applying strength-based and person-centred approaches to identify needs, reduce risk, and promote independence. You will work directly with Deaf, Hard of Hearing, Blind, and Deafblind adults, ensuring their voices remain central to assessment, planning, and service delivery. This role combines assessment expertise, advocacy, assistive technology provision, and multi-agency collaboration. Key Responsibilities Assessment & Care Planning Undertake initial assessments and reviews for adults with sensory impairment. Develop outcome-focused, person-centred care and support plans. Encourage uptake of Direct Payments where appropriate. Identify safeguarding concerns and undertake safeguarding enquiries where required. Monitor and review care plans in line with statutory guidance. Maintain accurate and professional case records using adult social care systems (e.g. Mosaic). Specialist Equipment & Assistive Technology Assess for and provide specialist equipment to support daily living. Demonstrate and train service users in the use of assistive technology. Collaborate on joint assessments for individuals with dual sensory loss. Support timely Deaf, Hard of Hearing, and Deafblind registrations. Advocacy & Accessibility Act as an advocate for individuals with hearing and vision loss. Promote accessible services and equality of opportunity. Raise awareness across the Borough of the impact of sensory impairment. Provide professional advice and guidance to colleagues and partner agencies. Partnership & Multi-Agency Working Work collaboratively with Audiology Clinics and health professionals. Liaise with housing, employment, regeneration, and voluntary sector services. Contribute to team meetings and wider service development initiatives. Deliver outreach work, awareness sessions, and community engagement activities where required. Governance & Compliance Work in accordance with: Care Act 2014 Mental Capacity Act 2005 Safeguarding Adults procedures Data Protection Act 2018 Ensure all actions align with Council policies and Health & Safety requirements. Participate in supervision, appraisal, and continuous professional development. Candidate Profile We are seeking an experienced and compassionate professional with: British Sign Language (BSL) Level 2 (essential) Experience working with adults with hearing and/or visual impairment Strong understanding of the Care Act 2014 and strength-based practice Experience undertaking assessments and developing support plans Knowledge of safeguarding adults procedures Excellent written and verbal communication skills Ability to work independently and manage a varied caseload Strong partnership working skills Desirable: Experience within a Local Authority Adult Social Care setting Experience using Mosaic or similar case management systems Why Apply? Specialist role within a supportive Adult Social Care team Opportunity to make a direct impact on independence and inclusion Work within a values-driven local authority environment Career progression within sensory services and adult social care If you are passionate about promoting independence, accessibility, and equality for Deaf and Hard of Hearing adults, we would welcome your application.

Pertemps Network Group are delighted to be supporting a forward-thinking London housing provider in the recruitment of a Fire Safety Compliance Officer within the Property and Compliance Service. This is a pivotal frontline role focused on fire safety within the housing provider. Working closely with the London Fire Brigade and internal housing services, you will act as the key operational link between residents, property services, and partner agencies to ensure residents are safe in their homes. The postholder will be predominantly based at the London Fire Brigade , strengthening partnership working and developing joint fire safety initiatives that deliver measurable outcomes for residents. Flexibility : Hybrid Rate: 200-220 per day (Umbrella) Availability: Immediate Key Responsibilities Act as the primary point of contact for fire safety concerns raised in housing properties. Triage referrals from residents, housing officers, property services and partner agencies, determining appropriate action. Conduct home visits and undertake person-centred fire risk assessments . Develop and implement action plans in partnership with the London Fire Brigade. Refer cases to relevant departments (Housing Management, Adult Social Care) and monitor outcomes. Escalate cases not actioned within agreed timescales. Act as housing caseworker for hoarding cases, working jointly with Adult Social Care and housing colleagues. Monitor and analyse referral trends, producing clear and actionable reports for senior managers and partners. Promote fire safety awareness across housing services and act as a service champion. Ensure tenancy and lease compliance where safety concerns relate to occupation or breaches. Deliver services in line with equality, diversity and inclusion principles. Critically assess service delivery models and identify improvements to enhance performance and value for money. Undertake home visits across the borough in line with lone working and health & safety policies. About You We are seeking an experienced housing or compliance professional who combines technical knowledge with strong partnership and case management skills. Essential Qualifications Educated to GCSE "A" Level / NVQ Level 3 or equivalent experience. Desirable Housing qualification. Experience Required Experience within tenancy management in a social housing environment. Experience managing complex casework, ideally including safeguarding or hoarding cases. Proven ability to maintain accurate records and produce management information reports. Experience delivering excellent customer service in challenging or sensitive situations. Strong stakeholder engagement and partnership working experience. Demonstrable contribution to service improvement initiatives. Knowledge & Skills Sound understanding of housing legislation, regulatory frameworks and relevant case law. Knowledge of fire safety risks within residential settings. Ability to conduct risk assessments and implement mitigation plans. Excellent written communication skills with the ability to tailor reports to varied audiences. Strong partnership-building capability. Calm and resilient when dealing with confrontational situations. Analytical mindset with strong problem-solving ability. Why Apply? Opportunity to work directly alongside the London Fire Brigade. Meaningful frontline impact improving resident safety. Strategic role contributing to service development and compliance excellence. Flexible working scheme. If you are an experienced housing or compliance professional with a passion for resident safety and partnership working, we would welcome your application. Apply Now for a Fire Safety Compliance Officer.

Hiring: Group Project Finance Administrator London (Near Farringdon) On-site I am currently working with a well established and growing environmental consultancy that has been delivering expert environmental and sustainability advice for over 30 years. They are now looking to hire a Finance Administrator to join their London office. This is a fantastic opportunity for someone who enjoys working with data, finance processes, and supporting large scale projects across a growing organisation. This role sits at the heart of the business and works closely with senior leadership including the Finance Director, supporting multiple divisions and helping ensure project financial data remains accurate and well managed. What you will be doing • Managing and maintaining project financial data across multiple live projects • Producing and developing project summary reports for leadership teams • Setting up revenue generating projects and monitoring invoicing activity • Analysing project spend and monitoring Work in Progress balances • Supporting an upcoming ERP system migration and data transition • Working closely with project managers across the business to ensure financial accuracy • Supporting forecasting, reporting and finance operations What they are looking for • Strong organisation skills and attention to detail • Experience working with financial data or complex reporting • Confident Excel user • Ability to manage multiple tasks in a fast paced environment • Strong communication skills and ability to work across teams Why this role is interesting • Opportunity to work across several business divisions • Exposure to senior leadership and finance strategy • Join a growing organisation with strong long term plans • Clear opportunity to grow as the finance team expands Location: London (near Farringdon) Working pattern: Full time, on site If you are someone who enjoys working with data, finance processes and business reporting, this could be a great opportunity.

Pertemps Network Group are delighted to be assisting a prestigious London Local Authority in the recruitment of an exceptional Executive Personal Assistant (Fully Site Based) to provide high-level strategic and operational support to the Director of Housing. Location: London (Fully Site Based) Rate: £280-300 per day (Inside IR35) Contract: Interim / Contract (Long Term) This is a high-profile and fast-paced role at the heart of the Housing Directorate, supporting one of the most senior leaders within the organisation. The successful candidate will act as a trusted gatekeeper, coordinator and advisor , ensuring the Director's office operates smoothly while managing complex communications, stakeholder relationships and priorities. This role offers a unique opportunity to work at senior leadership level within one of London's most dynamic councils , contributing directly to the delivery of housing services that impact thousands of residents. The Opportunity You will play a pivotal role in ensuring the smooth and effective running of the Director's office. You will be responsible for managing priorities, coordinating senior leadership activity, handling sensitive enquiries and ensuring the Director has the right information, at the right time, to make critical decisions . Working closely with Assistant Directors, senior officers, elected members and external partners, you will become a central coordination point across the Housing Directorate . No two days will be the same - this is a dynamic, influential and highly rewarding role requiring professionalism, judgement and exceptional organisational capability. Key Responsibilities • Provide confidential and high-level executive support to a Senior Leader. • Act as the first point of contact for residents, elected members, senior officers and partner organisations. • Manage and triage the Director's inbox , prioritising correspondence and drafting responses where required. • Coordinate and manage a complex diary , aligning priorities with council programmes, meetings and strategic commitments. • Organise and support Directorate Management Team meetings , including agenda coordination, minute taking and action tracking. • Build effective relationships with senior leadership, stakeholders and partner organisations across the council. • Lead coordination of casework, enquiries, complaints and FOI responses on behalf of the Director's office. • Support the delivery of workshops, resident engagement events and strategic meetings . • Provide research, briefing notes and background information to support decision-making at senior level . • Ensure effective office systems, governance processes and information management are maintained. About You We are seeking an individual who thrives in high-responsibility environments and is comfortable supporting senior executives in complex organisations . You will demonstrate: • Proven experience providing Executive Support / Senior EA support at Director or senior leadership level • Exceptional organisation, prioritisation and attention to detail • The ability to manage multiple priorities within a fast-paced environment • Strong written communication skills , including drafting high-level correspondence and briefings • Excellent stakeholder management skills , able to engage confidently with senior leaders and partners • High levels of discretion, professionalism and integrity when handling confidential matters • Strong problem-solving ability and sound judgement • Advanced Microsoft Office skills and ability to quickly learn council systems • A collaborative and proactive approach, supporting the wider Housing leadership team when required Experience within local government, housing, or public sector environments would be highly advantageous. Why Apply? • £280-300 per day contract rate • Work directly with the Director of Housing in a senior support capacity • Exposure to high-level decision making and leadership • Opportunity to play a key role in shaping housing services for residents • Work within one of London's most ambitious local authorities If you are a high-performing Executive Personal Assistant professional looking for a challenging and rewarding role at senior leadership level, we would be keen to hear from you.

Student Accommodation Manager - £23.00 per hour - Temporary - Fulham A leading student accommodation provider is seeking an experienced Accommodation Manager to oversee operations at their Fulham site on a temporary basis. This role is to start immediately and pays £23.00 per hour. Working hours: 37.5 hours per week, Monday-Friday, between 8am and 6pm on a rota basis. Role Overview As the most senior member of staff on site, the Accommodation Manager will hold full responsibility for day to day operations, team leadership, and ensuring an excellent student experience. Key Responsibilities Managing the overall running of the site Delegating tasks and supporting the on site team Handling student enquiries and complaints Escalating issues to relevant internal departments Overseeing reception duties, including greeting visitors and managing emails/phone calls Monitoring building facilities and coordinating maintenance About You The ideal candidate will bring: Previous experience in a management or supervisory role within residential accommodation or a customer focused environment Proven ability to lead and motivate a small team Strong customer service skills Excellent communication and interpersonal abilities

Customer Service Administrator - 4 week Temp Contract - £12.60/hr - On-Site in Peterborough Are you a proactive and detail-oriented administrator with a passion for delivering excellent customer service? One of the UK's leading residential property developers is looking for a Customer Service Administrator to join their dynamic team in Peterborough on a 1-month temporary contract. Location: On-site in Peterborough Hours: Monday-Thursday 9am-5pm, Friday 8am-4pm Pay: £12.60 per hour Start Date: ASAP What You'll Be Doing: As a key member of the Customer Services team, you'll play a vital role in ensuring smooth communication and efficient support across the business. Your responsibilities will include: Responding to emails and calls from sites and business units Placing orders for building materials and preparing quotes Investigating and resolving queries with a problem-solving mindset Collaborating with internal departments to ensure seamless service What We're Looking For: We're seeking someone who is confident, reliable, and ready to hit the ground running. The ideal candidate will have: Previous experience in a similar office-based customer service or admin role Strong attention to detail and organisational skills Proficiency in Microsoft Office and general tech-savviness Excellent communication and teamwork abilities A proactive attitude and commitment to delivering great service Why Join This is a fantastic opportunity to gain experience with a respected name in the property development industry. If you thrive in a fast-paced environment and enjoy solving problems while supporting a busy team, we'd love to hear from you!

Reception Administrator - 4 Days per Week (Mon-Thu) - Temp - £16.82ph - Paddington A global life sciences organisation is seeking an experienced Reception Administrator to support its London office in Paddington. This is a temporary role to start ASAP, working Monday to Thursday, 8:30am - 5:30pm (1 hour unpaid break). The position pays £16.82 per hour. The Reception Administrator will be the first point of contact for all visitors and callers, delivering an exceptional welcome experience while providing administrative support to colleagues and customers. The role involves reception duties, coordination of travel and accommodationand general office support. Key Responsibilities Register, receive, and announce visitors, ensuring a professional and friendly welcome. Manage incoming calls and emails, directing queries appropriately. Ensure meeting rooms are prepared, tidy, and stocked with stationery and refreshments. Handle all incoming and outgoing mail, couriers, and deliveries. Process invoices and raise purchase orders. Arrange travel and accommodation for colleagues and customers. Organise catering for meetings and events, particularly for non London based colleagues. Provide general administrative support and assist with meeting arrangements. Skills & Experience Required Previous experience in a Reception or Reception Administration role. Confident representing the company as the first point of contact, with a warm and professional manner. Strong written and verbal communication skills. Excellent organisational and planning abilities. High attention to detail and commitment to quality. Proactive, self motivated, enthusiastic, and able to take ownership of tasks. Proficient in Microsoft Office applications, including Outlook, Word, and Excel.

Receptionist Location: Farringdon, London Pay Rate: £16.14 per hour Start Date: Immediate start Hours: Tuesday: 8:00am - 1:00pm Wednesday to Friday: 8:00am - 6:00pm (with break) Contract: Full-time, office-based Join a professional and friendly team in the heart of Farringdon! We're looking for a confident and approachable Receptionist to be the welcoming face of a busy and professional office. This role suits someone who enjoys working in a people-focused environment, values teamwork, and takes pride in creating a positive first impression for visitors and staff alike. You'll be part of a supportive and sociable team in a modern workspace - no two days are the same, and your role will be key in keeping everything running smoothly. Key Responsibilities Welcome and sign in visitors, ensuring a professional and friendly reception experience. Handle incoming calls - transferring to the right department or taking accurate messages. Prepare and set up meeting rooms, including refreshments (tea, coffee, soft drinks, lunch where needed). Keep meeting areas tidy before and after use. Maintain and update the electronic notice board with meeting schedules. Support with general administration, journal returns, and ad-hoc office tasks such as AGM returns. Act as Fire Warden and assist with health and safety protocols. About You Previous front-of-house or reception experience preferred. Excellent communication and organisational skills. Confident using Microsoft Office and general office systems. Professional, proactive, and people-oriented approach. Able to multitask and stay composed in a busy environment. Why You'll Love It Here Friendly, professional team culture in a central London location. Varied day-to-day responsibilities that keep things interesting. Opportunity to make a real difference in the smooth running of the office. How to Apply If this sounds like the right fit for you, apply today - CVs are being reviewed continuously and the role may close early once filled.

Cylinder Operative - 6 month Temp - South London - £17.18 per hour Leading provider of industrial, medical and special gases is seeking an experienced Cylinder Operative to support their team at their store in South London. This is an interim role to start ASAP for an initial 6-month period and will pay £17.18 per hour. This is a site-based role, working 6am to 2pm, Monday to Friday. An important part of this role is ensuring that all cylinders are inspected after they are filled and then sealed in line with requirements of production. You will ensure that all documentation and routine tasks are completed, carry out daily tasks as instructed and ensure any cylinders requiring maintenance are managed appropriately You will be responsible for ensuring that your working area and the site is safe, organized, tidy and maintained to the highest standard Manual handling of the cylinders using suitable equipment to support you in doing the job safely The ideal Cylinder Operative will have the following knowledge, skills and experience: Previous experience of working in a similar role. Physically fit and able to handle cylinders. Excellent communication and listening skills and enjoy working as part of a team and developing positive relationships with people A self-starter who is organised and passionate about getting a job done safely Please note, this role will be subject to drug and alcohol testing.

Pertemps Network Group are delighted to be assisting a reputable London-based housing provider in the recruitment of an Parking Appeals Officer to join their Parking Services team. This is an excellent opportunity for an experienced parking professional to support a busy local authority-style environment, managing appeals, statutory information requests, and enforcement administration. Service Area: Parking Services Location: London Pay Rate: £20.00 - £21.50 per hour (PAYE) Contract: Full-time, Temporary Role Purpose The Appeals and Information Officer will support the effective delivery of Parking Services by managing Penalty Charge Notice (PCN) appeals and representations , responding to statutory information requests, coordinating responses to complaints and member enquiries, and supporting operational functions such as special events and abandoned vehicle administration. The role also involves investigating potential misuse of parking permits , Blue Badges , and other parking facilities , as well as assisting with parking bay suspensions, waivers, and customer service enquiries. Key Responsibilities Process Penalty Charge Notices (PCNs) at appeals and debt registration stages in line with statutory processes. Prepare and submit the organisation's response to appeals submitted to London Tribunals . Investigate correspondence relating to PCNs and determine whether challenges should be accepted or contested. Liaise with County Courts and Legal Services in relation to statutory declarations and witness statements. Coordinate responses to Freedom of Information (FOI) requests and Subject Access Requests (SARs) in accordance with the Data Protection Act 2018 . Manage member enquiries, complaints, press enquiries, and service requests within agreed timescales. Prepare responses for regulatory bodies including the Local Government and Social Care Ombudsman and the Information Commissioner's Office . Manage and administer enquiries relating to abandoned vehicles , including coordinating scrapping or auction processes where required. Investigate potential fraud or misuse involving parking permits, Blue Badges, and persistent PCN evaders. Assist in the administration of parking bay suspensions , waivers, and dispensations. Support the planning and coordination of special events , working with event organisers, emergency services, and internal teams. Assist with maintaining Parking Services webpages, ensuring accurate information regarding parking regulations and restrictions. Participate in a rotational customer service function (Monday-Saturday) responding to parking permit and visitor permit enquiries. Legislative Knowledge The role requires a working knowledge of relevant parking and traffic legislation including: Traffic Management Act 2004 Road Traffic Act 1991 Freedom of Information legislation Data protection requirements including the Data Protection Act 2018 Parking and Traffic Appeals procedures and regulatory frameworks Knowledge and Experience Experience processing PCN representations and challenges within a Parking Services or enforcement environment. Experience preparing case files for adjudication and appeals. Experience handling FOI requests, complaints, and complex customer enquiries . Strong administrative and organisational skills with excellent attention to detail. Good IT skills including Microsoft Office applications and database systems. Ability to interpret legislation and apply it to enforcement and appeals processes. Skills and Competencies Excellent written communication skills with the ability to draft professional and accurate correspondence. Strong analytical and decision-making skills when reviewing PCN representations and evidence. Ability to manage a high-volume caseload and meet statutory deadlines. Effective interpersonal skills and ability to liaise with internal departments and external stakeholders. Ability to work both independently and as part of a team in a fast-paced operational environment. Personal Attributes High level of accuracy and attention to detail. Ability to remain motivated when undertaking repetitive tasks. Adaptable and able to respond positively to operational change. Committed to delivering a professional and effective Parking Services function. Apply now for the role of Parking Appeals Officer.

Health, Safety and Departmental Safety Lead Location: Central London (in partnership with a leading university) Duration: 6 months (Full-time) Start Date: Immediate / Late January 2026 Pay: £23.11 per hour PAYE / £31.34 per hour Umbrella Pertemps are proud to be partnering with a prestigious London university to recruit an experienced and proactive Health and Safety Lead for a six-month assignment. This key role will take full ownership of safety operations across a multi-department faculty, ensuring compliance, driving assurance, and promoting a robust culture of workplace safety. Key Responsibilities Leadership & Governance: Lead Health and Safety management across all departments, advising senior stakeholders, monitoring compliance, and fostering a culture of accountability. Compliance & Risk Control: Maintain comprehensive safety records, manage incident reporting and investigations, and ensure the faculty meets all statutory and audit requirements. Training & Capability: Coordinate essential safety training and oversee networks of Fire Marshals, First Aiders, and DSE Assessors. Risk Assessments & Inspections: Deliver statutory and general risk assessments, site inspections, and workplace audits to ensure operational safety standards are maintained. Emergency Planning: Support the development and testing of emergency procedures and business continuity arrangements. Facilities Safety: Work with estates and operations teams to maintain safe facilities, compliant equipment, and appropriate safety resources. About You NEBOSH, IOSH, or equivalent Health and Safety qualification (or working towards). Proven experience leading Health and Safety across complex or multi-site environments. Strong working knowledge of UK Health and Safety legislation and compliance frameworks. Excellent communication, judgement, and influencing skills to embed best practice. Prior experience within higher education or the public sector is desirable. This is an urgent requirement , and interviews will take place shortly. Please send your CV to Pertemps as soon as possible to be considered for this opportunity.

Customer Care Administrator - Temporary (1 Month) - £15.00 per hour A prestigious National Heritage site in Southwest London is seeking an experienced Customer Care Administrator to provide essential support to their busy Customer Care team. This temporary position starts immediately for an initial 1 month assignment, working on-site Monday to Friday, 9:00am -5:15pm. The role pays £15.00 per hour. About the Role The Customer Care Administrator will handle a high volume of customer enquiries and complaints via phone and email, using CRM (D365) and ticketing (Galaxy) systems to ensure timely, accurate and professional responses. Key Responsibilities: Managing inbound customer queries and complaints across phone and email Logging, updating and resolving cases using CRM (D365) Processing tickets and customer information via Galaxy Providing clear, courteous and efficient customer support Ensuring accurate record keeping and follow up Skills & Experience Required Experience in a customer service or contact centre environment Strong background in customer-facing roles and working with the public Confident handling complaints and resolving issues professionally Excellent communication, interpersonal and organisational skills Strong IT proficiency, including CRM systems (ideally D365) and ticketing platforms Experience within the heritage or cultural sector is an advantage

Part-Time Office Services Coordinator - London 8 hours per week £16.25 per hour 6-month contract Office-based One of the world's leading brewers, with a proud heritage and a portfolio of iconic brands enjoyed across the globe, is seeking an experienced Office Services Coordinator to support their London offices. This is a fantastic opportunity for someone seeking a flexible, part-time role with a global company. Start date: ASAP Contract: Initial 6 months (temporary) Schedule: 2 mornings per week - Mondays & Thursdays, 08:30-12:30 (8 hours) Key responsibilities: Oversee incoming parcels and mail, ensuring accountability and clear distribution. Monitor and order stationery, tech, and kitchen supplies. Ensure meeting rooms, printers, and desk tech are operational, and coordinate with IT when required. Manage weekly milk orders and Grind coffee supplies, including budget cross-charges. Handle ad-hoc issues such as water coolers, rubbish removal, and old stock clearance. What We're Looking For Experience in a similar office-based role Confident IT skills (MS Office packages) Strong communication and organizational abilities A proactive, hands-on problem solver Ability to juggle multiple priorities with ease Excellent customer service mindset

Centre Executive Are you a commercially minded people person who thrives in a fast paced, customer focused environment? Do you enjoy balancing operational excellence with sales, leadership, and relationship building? If so, this could be the perfect next step in your career. About the Company Our client is a leading provider of flexible workspace solutions, supporting ambitious businesses, entrepreneurs, and growing teams across the UK. Their centres are more than just offices - they are vibrant business communities designed to help organisations thrive. With a strong focus on service, innovation, and commercial performance, the company prides itself on delivering exceptional customer experiences while maximising the potential of every space. The Role As Centre Executive, you'll play a pivotal role in the success of a busy business centre. Working closely with the General Manager, you'll take ownership of day to day operations, customer satisfaction, and revenue growth - particularly across flexible, short term, and ancillary income streams. You'll be a visible presence in the centre, leading by example, supporting your team, and ensuring every customer interaction reflects the high standards of the brand. What You'll Be Doing Customer Experience & Sales Deliver outstanding customer service that drives satisfaction, retention, and advocacy Conduct professional tours and manage the full sales journey from enquiry to close Build strong, long term relationships with customers through proactive engagement and events Resolve issues swiftly and effectively, always aiming to exceed expectations Commercial Performance Drive sales activity to meet and exceed revenue and occupancy targets Maximise income from non traditional revenue streams ("fast cash") Track performance against KPIs, identifying opportunities for growth and improvement Work closely with marketing teams on local campaigns to increase visibility and demand Operations & Compliance Oversee smooth daily operations, including opening/closing and service standards Ensure health & safety compliance and maintain a clean, professional environment Coordinate maintenance and facilities requirements to keep the centre running seamlessly Leadership & Team Development Supervise and support Centre Operations Assistants Lead onboarding, training, and ongoing development Conduct regular one to ones, performance reviews, and coaching conversations Manage rotas and ensure appropriate cover at all times Financial & Reporting Support Assist with budget management, forecasting, and P&L performance Maintain accurate records and ensure compliance with company policies and regulations You'll be someone who combines commercial awareness with a genuine passion for people. You're confident, organised, and resilient, with the ability to juggle multiple priorities in a dynamic environment. You will bring. Proven experience in a customer facing, operational, or supervisory role Strong sales and commercial acumen with a track record of hitting targets Excellent communication and problem solving skills A proactive, "can do" attitude and the ability to stay calm under pressure Strong organisational skills and attention to detail Confidence using Microsoft Office 365 and CRM systems

Group Administrator A well established and growing environmental consultancy group is seeking a Group Business Administrator to join its London office. This is a varied, office based role suited to an organised and proactive administrator who enjoys supporting multiple teams, working closely with senior stakeholders and being at the heart of a professional services environment. The Opportunity The successful candidate will play a key role in supporting technical teams and business operations across the group. This role offers excellent exposure to a multi office consultancy environment and is ideal for someone looking to build a long term career in business support or operations. Key Responsibilities Providing administrative support to technical teams, including coordinating contracts, proposals, project set up and invoicing Supporting bid activity by compiling, formatting and editing large scale proposals, reports, contracts and internal CVs Coordinating travel arrangements for consultant site visits and Director travel Supporting health and safety and compliance processes across the business Assisting with internal events, social value initiatives and culture initiatives Supporting office duties including meeting and greeting visitors, handling calls, couriers and catering Assisting the Business Support Team Lead and Operations Manager with ad hoc projects About the Candidate Minimum of 2 years' experience in an administrative or business support role Proactive, self motivated and confident taking ownership of tasks Highly organised with the ability to manage multiple priorities in a fast paced environment Strong IT skills including Microsoft Word, Excel, PowerPoint and Office365 Excellent attention to detail, particularly when formatting professional documents Strong written and verbal communication skills Comfortable liaising with stakeholders at all levels Requirements At least 5 GCSEs at grades A -C / 9-4 (or equivalent), including English and Maths What's on Offer Salary of £29,000 Office based role in Central London, two minutes from Farringdon Station Supportive and professional working environment Training, CPD and long term career development opportunities Enhanced benefits including pension, private medical cover and generous annual leave Wellbeing initiatives and employee support programmes This is an excellent opportunity for an experienced administrator seeking stability, progression and exposure within a growing professional services organisation.

Pertemps Network Group are delighted to be partnering with a forward-thinking Local Authority to recruit an exceptional Head of Digital Services & Solutions. This is a pivotal senior leadership opportunity within Digital Services, responsible for shaping and delivering technology strategy across applications, infrastructure and service management. Reporting initially to the Chief Digital Officer (interim arrangement) and ultimately to the Assistant Director of Digital Services and Business Assurance, this role sits at the heart of the Council's digital transformation agenda. Title: Head of Digital Services & Solutions Local Authority Finance & Corporate Services Salary: Competitive Day Rate / Salary (DOE) The Role As Head of Digital Services & Solutions, you will translate corporate and strategic priorities into secure, resilient and future-proofed digital services. You will combine strategic oversight with strong operational command across Applications, Infrastructure, Workforce Technology, Service Management and Supplier/Contract Management. You will lead multidisciplinary technical teams and manage an £8.6m technology budget , ensuring services are robust, cost-effective and aligned with organisational objectives. Key Responsibilities Strategic & Operational Leadership Lead Applications, Infrastructure and Service Management functions, ensuring delivery against KPIs and SLAs. Develop and communicate operational digital strategy, policies and technical standards. Align technology roadmaps with corporate priorities and architectural principles. Review existing service models and implement continuous improvement initiatives. Applications & Infrastructure Oversee on-premise and cloud (Azure) application estates. Ensure secure, resilient infrastructure including Networks, Telephony and M365. Maintain compliance with cyber security and regulatory requirements. Lead Disaster Recovery strategy and ensure business continuity readiness. Service Management & Continuous Improvement Establish performance frameworks and operational controls. Oversee transition of new services into steady-state support. Drive service excellence and measurable customer satisfaction improvements. Supplier & Contract Management Manage strategic third-party IT suppliers. Lead contract negotiation and performance management. Oversee technology contracts within an £8.6m budget envelope. People & Capability Leadership Lead, mentor and develop high-performing technical teams. Foster a collaborative, innovative and customer-focused culture. Build digital capability to support long-term transformation. Programme Delivery Oversee small-to-medium change programmes through to benefit realisation. Ensure effective resource planning across operational and project activity. Essential Experience & Qualifications Degree-level education with relevant postgraduate or industry certification (MSc, MBA, ITIL or equivalent experience). Minimum five years' senior management experience within IT service delivery (Applications, Infrastructure and/or Service Management). Advanced technical knowledge across applications and/or infrastructure environments. Strong experience in IT contract negotiation and supplier performance management. Proven experience implementing ITIL or equivalent service management frameworks. Demonstrable experience leading digital transformation initiatives. Key Skills Strategic thinker with strong operational execution capability. Politically astute with experience engaging senior stakeholders. Strong financial, analytical and written capability. Resilient leader with excellent influencing skills. Passionate about delivering high-quality public services. Our client is a progressive Local Authority committed to innovation, service excellence and delivering high-quality digital services that enable better outcomes for residents and staff. Pertemps Network Group Pertemps Network Group is one of the UK's largest independent recruitment businesses, with a proven track record of delivering specialist recruitment solutions across the public sector. We pride ourselves on building long-term partnerships, understanding organisational culture, and delivering high-calibre leadership talent. If you are an experienced digital leader ready to shape and modernise a complex public sector technology estate, we would welcome a confidential discussion. Apply now or contact Pertemps Network Group for further information.

Pertemps Network Group are delighted to be supporting a reputable housing provider in the recruitment of a Rental Income Support Officer to join their finance and income management team. Rate: £23.50 - £23.94 PAYE Flexibility: 1-2 Days Office per week Location: London Full Time Public Sector / Housing This is an excellent opportunity for an experienced housing income or rent arrears professional to manage a portfolio of properties and play a key role in maximising rental income while supporting residents to sustain their tenancies . You will work within a commercially focused yet resident-centred environment, managing rent accounts, preventing arrears through early intervention, and working closely with internal teams and external partners to support residents facing financial difficulties. The Role As a Rental Income Support Officer , you will manage a designated patch of rent accounts contributing to the collection of approximately £70m in annual rental income . You will be responsible for delivering a proactive and customer-focused income management service while ensuring compliance with housing legislation, welfare reforms, and the court pre-action protocol . Key responsibilities include: Managing a portfolio of rent accounts and acting as the primary contact for residents regarding rental income matters Maximising rental income through early intervention on arrears cases , including phone contact and home visits Negotiating and monitoring sustainable repayment arrangements with residents Ensuring all arrears cases follow approved escalation processes and legal procedures Preparing documentation and instructions for possession hearings and court proceedings Supporting evictions and attending court hearings when required Identifying opportunities to maximise Housing Benefit and Universal Credit payments Working closely with tenancy teams, welfare benefit officers and external advice agencies Supporting vulnerable residents by making referrals to social care and specialist support services Promoting direct debit payment methods and improving income collection performance Maintaining accurate case records and producing performance and management reports Contributing to service improvements and maintaining high levels of resident satisfaction You will also work collaboratively with colleagues across housing, finance and welfare services to sustain tenancies and mitigate financial risk to the organisation . We are seeking a motivated and proactive housing professional with experience in income management within social housing or a local authority environment . Essential Experience • Experience of income collection or rent arrears management within social housing • Strong knowledge of housing legislation, welfare benefits and the court pre-action protocol • Experience negotiating repayment arrangements with residents in arrears • Experience handling complex and sensitive resident cases • Ability to manage a varied workload and prioritise effectively • Strong communication skills with experience dealing with residents face-to-face and over the phone • Experience maintaining accurate case records and using housing management or financial systems Desirable • Understanding of Universal Credit and Housing Benefit regulations • Experience preparing court documentation or attending possession hearings • A housing qualification or relevant professional training What's on Offer • Opportunity to work for a reputable housing provider making a real impact in communities • A varied and rewarding role supporting residents while protecting vital housing income • Collaborative working environment across housing, finance and welfare teams • Competitive salary and benefits package • Career development opportunities within a well-established organisation Apply Now If you are an experienced Income Officer, Rent Arrears Officer or Income Recovery Officer looking for your next opportunity, Pertemps Network Group would love to hear from you.