Coventry Building Society

About the role We're looking for a people-focused Customer Service Manager (SM) to lead and inspire our branch team in Chipping Sodbury, Swindon.This role is all about improving lives not sales and targets in our branch and community. This is a job share opportunity working Monday, Tuesday and Wednesday 8.45am - 5pm plus every other Saturday click apply for full job details

About the role Join Our Team as a Legal Risk Manager Are you ready to take on a high-impact role where you can shape the way legal risks are managed across a leading group? Our General Counsel function is seeking a dedicated and experienced professional to join our team as a Legal Risk Manager who will report into the Head of Legal Operations to support them as the main owner of the Societys legal ri click apply for full job details

With our recent acquisition of the Co-operative Bank, it's a really exciting time for colleagues and customers of the Society and the Bank. As we continue to build on being all together, even better, we have a rare and new opportunity to join us as Head of Public Affairs and Policy. Reporting directly to the General Counsel and working closely with our Head of Communications and External Affairs and Regulatory Affairs, the Head of Public Affairs and Policy will play a critical role in promoting and enhancing the Society's external reputation among key political and industry stakeholders. Leading, driving and delivering impactful public affairs campaigns to bring about positive and meaningful change, the role holder will engage and influence policymakers in Westminster, Whitehall, industry bodies and other external bodies to demonstrate how we're able to input in making this happen. As a key member of the General Counsel senior leadership team, this is a great opportunity to join the Society and shape and influence the impact we make, with innovation and insight aligned to our values. Leading, shaping and implementing the Society's public affairs and policy plan, the Head of Public Affairs and Policy will drive the position of the new Group as a leading financial services provider by leading the political engagement and regulatory advocacy efforts on behalf of the new Group. As a trusted advisor to executives of the Group both when positively developing the profile of the organisation and through providing key input in determining what the new Group wants to influence externally, the person in post will also prepare and support colleagues to represent the Group externally in different contexts. This role comes with the opportunity to be a key influence on our external communications, working closely with our Brand and Communications teams to ensure seamless alignment and consistency across public affairs, media relations, regulatory affairs and corporate messaging. This is a hybrid role, with an expectation of being present at our Coventry site at least one day a week, and with travel to Manchester when required. Our benefits include: 28 days holiday a year plus bank holidays and a holiday buy/sell scheme Annual discretionary bonus scheme Personal pension with matched contributions Life assurance (6 times annual salary) Private medical cover About you With significant demonstrable experience in government, public or regulatory affairs, you'll be passionate about finding opportunities to demonstrate the Society's capability to make a difference. It's essential that you're able to: Demonstrate a strong understanding of the UK political landscape, legislative process and regulatory environment - in particular where related to financial services. Quickly build strong, effective relationships to allow you to engage both internal and external stakeholders in influencing and bringing about effective change. Show strong senior stakeholder management skills, being able to support in preparing key senior leaders for political and industry body engagements with your insight. Effectively provide key overview of relevant government affairs to appropriate senior leaders. Excellent communication and policy writing. Preparing Executive members for key political engagements. Understand, consider and prepare the Society's response to key changes affecting the financial services industry, working closely with our General Counsel and Regulatory teams for technical input. Although not essential, it would be desirable if you're also able to: Bring experience of having previously worked with parliament to influence change through previous organisations. Show that you've carried out work like this in the financial services industry. About us We're one of the largest building societies in the UK and we share a mutual goal across our branches and our offices to improve the lives of others. We're officially recognised as a 'Great Place to Work' and our benefits go beyond basic pay, with a discretionary bonus scheme, a culture of reward and recognition and comprehensive support for wellbeing. At the beginning of the year, The Co-operative Bank officially became part of our Group. Together, we have shared values and an ethical approach towards our members, customers and colleagues. We're serious about equality, of race, age, faith, disability, and sexual orientation and we celebrate diversity. By working together, we know you'll build more than just a career with us. All together, better. Flexibility and why it matters We understand the need for flexibility, so wherever possible, we'll consider alternative working patterns. Have a chat with us before you apply to see what the possibilities are for this role. Proud to be a Disability Confident Committed Employer We're proud to offer an interview or assessment to every disabled applicant who meets the minimum criteria for our vacancies. As part of the application process, disabled applicants can opt in for the Disability Confident Interview Scheme. If there are ever occasions where it is not practicable to interview all candidates that meet the essential criteria, such as when we receive a high number of applications, we commit to interviewing disabled candidates who best meet the minimum essential and desirable criteria.

About the role Were looking for someone to lead the development of the Societys Enterprise Risk Management Framework (ERMF) along with the associated standards and guidance. This person has remained up to date with regulatory guidance on Enterprise Risk, so can ensure that the Society operates best practice click apply for full job details

About the role Heres a great opportunity for a Delivery Management Officer to join our Delivery Management Office, on a 6-month basis. Facilitating and driving quantification and realisation rigor into the development lifecycle of programmes that support the Product Operating Model and the outcomes aligned to the Agile Release Train (ART) click apply for full job details

About the role The role will be responsible for ensuring any new services being delivered across product portfolios will be accepted into service by the business as usual support teams. In managing the delivery of relevant Service Documentation, the role will: Create / amend the design of support models to enable the organisation to support new or changed services click apply for full job details

About the roleAre you looking for a role that really helps and support customers? Then our Customer Service Specialist role in our Cirencester branch could be the job for you!The role involves helping people by having lots of different conversations with our diverse range of customers, supporting them through our range of products and resolving any queries they may have. Building relationships with them and understanding what services suit their needs will be important. Being a team player is really important as well as being a role model to the team.The role also includes taking responsibility by finding resolutions, and sometimes dealing with more sensitive or challenging situations. It's also important to keep up to date with our policies and procedures so that knowledge can be shared with others. Supporting all our customers in different ways by taking telephone calls when required and dealing with administration enquiries are also key parts of the role. Benefits include: 25 days holiday plus Bank Holidays Ability to buy and sell holiday allowance Annual pay review Personal pension Annual Success Share scheme Maternity, paternity and shared parental leave Extensive wellbeing support 'My Lifestyle' retail discounts Service recognition About youFor this role you'll already be in a customer service focused role with good experience of helping others.Excellent communication skills with the confidence to talk to lots of different people will be important and you'll already have experience of dealing with more challenging and / or complex customers' enquiries in a careful and sensitive way. You'll be positive, flexible and be a good team player with the ability to support and guide your team.About usCoventry Building Society has grown into the second largest building society in the UK. We're a national society, with local values and loyalty, and a caring family ethos. The best way to judge a company is based on what the people who work there say as we're rated certified by Great Place to Work from our recent employee survey.What makes us such a rich and progressive place to work is the huge variety of people in our teams. We value diversity, in terms of gender, race, age, faith, disability, sexual orientation but also personality and thinking style; the uniqueness you'll bring to us we see as a real source of strength. We are committed to promoting a diverse and inclusive community, where you can succeed as your whole self.We also offer not only fulfilling jobs and exciting career opportunities but a place where everyone can belong and feel proud to work. As an employee, we have a great benefits package and you're encouraged to take control of your career. We invest in our people, with regular opportunities for training and development. And later, if you're looking for a new challenge, we actively champion internal progression. We've got a whole range of different ways to support you, both in your role and wider well being! We recognise that working hours and flexibility will look different for each person. So if you're looking for an alternative working arrangement, we'll consider different working options providing we still meet our member's needs. To see what the possibilities are, have a chat with us before you apply or during the application process.

About the role Are you looking for a role that really helps and support customers? Then our Customer Service Specialist role in our Cirencesterbranch could be the job for you! The role involveshelping peopleby having lots ofdifferentconversationswithour diverse range of customers, supporting them through our range of products and resolving any queries they may have click apply for full job details

About the role Coventry Building Society has an exciting opportunity for a Senior Financial Crime Risk Consultant to join our Financial Crime team. Working as a lead subject matter expert, the person in post will engage with key stakeholders and keep pace with changing internal and external factors. Responsible for identifying attack vectors in an enterprise-wide context that are posing a financial click apply for full job details

About the role Part of the General Counsel Function for the Society, the Senior Legal Counsel reports to the Managing Counsel for the Commercial team. The Senior Legal Counsel provides legally sound and commercially pragmatic advice on a range of matters, helping to manage risk (legal, reputational or compliance) while supporting the Society's wider goals. The focus is on advising stakeholders on commercial contracts, ensuring each is negotiated in line with regulatory requirements and the Society's risk appetite. The role also entails responding to queries from stakeholders, engaging with external experts and collaborating closely with other teams from the General Counsel Function and wider Society. Ensuring that the Society remains compliant with legal and regulatory requirements in the commercial arena and acts in accordance with internal policies and procedures, are among the key priorities. Hours : 35, Mon-Fri Location : Hybrid (At least one day p/w on Coventry site) Closing date :8/12/23 Benefits include: 28 days holiday plus Bank Holidays Annual pay review Discretionary bonus scheme up to 20% Buy and sell holiday allowance. Personal pension with matched contributions Maternity, paternity and shared parental leave. Extensive wellbeing support About you You and your abilities Accustomed to a fast-paced and complex working environment, you'll have a sustained track record of advising colleagues in a commercially sound and common-sense manner. As part of the Commercial team and the wider General Counsel Function, you'll be able to identify areas for improvement and work with team members and impacted stakeholders to implement practical solutions. You'll have strong analytical, drafting and negotiating skills, ideally forged in a financial services or other regulated environment. Experience in outsourcing, business continuity, operational resilience and data protection would also be an advantage. A natural leader, your ability to assess team capacity, delegate matters, guide and support, as well as act as an escalation point will result in high quality work from your team. About us Our Society and its beliefs As a mutual, we've always worked together to improve the lives of others. Now the second largest Building Society in the UK, over 3,000 of us share that goal, in our branches and Head Office. Our benefits go beyond basic pay, with a discretionary bonus scheme, a culture of reward and recognition and total support for our wellbeing. We're serious about equality, of race, age, faith, disability and sexual orientation, but also of personality and the way we think. By being yourself, you'll make us stronger. So come and do the most important work of your career, in a Society that's been voted a 'Great Place to Work' by the people who work there. _Flexibility and why it matters._ We understand the need for flexibility, so wherever possible, we'll consider alternative working patterns. Have a chat with us before you apply to see what the possibilities are for this role. Location Coventry-Binley Business Park Job Type: Full-time Salary: £79,000.00 per year

We specialise in two areas, savings and mortgages and we have teams dedicated to our customers in both areas. To continue our savings success our we're looking for someone to join them to help us keep delivering outstanding member service, ensuring we remain one of the biggest Building Societies in the country.You'll have a friendly and customer focused approach in our Service Support area, as you'll be processing multiple administration tasks and dealing with members requests daily. In the role you'll have a good eye for detail as you'll need to work accurately across lots of different tasks, in a fast-paced environment, where our main priority is our existing and new members within our SLAs.We need you to have a friendly and accurate approach as you'll be processing on behalf of our customers, from depositing cheques to amending customers details accurately and effectively. Some of the other tasks you'll be responsible for are: Processing payments in and out Writing to members Changing members details Working exceptions reports You'll also need to be flexible to support other areas of the business, including our busy Contact Centre taking calls as and when required. As you grow in the role, you'll become a referral point providing information and guidance to colleagues across the business. As you increase in confidence and experience, you'll work through our supportive accreditation scheme which helps you move through different levels of the role. This not only recognises your new skills but increases your salary at each point. You can own your personal development and grow with us whether you're looking for a career or a job that makes you happy.You'll already have some administration experience ideally from a fast-paced environment. Experience in delivering a good level of customer service will also be important and you'll thrive when you know that your actions result in a happy customer!You'll be detail orientated, nothing gets passed your eye for detail and you'll like working with and supporting others. You have a clear 'can-do' attitude, love to learn and are happy to help our greater customer service area, including taking calls when needed.Due to the nature of the role you'll spend most of the week (with one day working from home) on site in our brand-new building Coventry House, in Binley where you'll spend time with your team, enjoy free car parking, a self-service restaurant, multi faith room, well-being and games room! We work 9am - 5pm Monday to Friday and ideally are looking for either full time hours, 4 full days a week or 11am - 5pm Monday to Friday. What's in it for you! Our benefits include: 25 days holiday a year plus bank holidays and ability to buy / sell holiday Annual pay review Personal Pension scheme Annual Success Share scheme Large range of family friendly schemes, including maternity, paternity and shared parental leave Support with cost-of-living payments (until February 2023) Extensive well-being support My lifestyle retail discounts Service recognition scheme Coventry Building Society has grown into the second largest building society in the UK. We're a national society, with local values and loyalty, and a caring family ethos. The best way to judge a company is based on what the people who work there say as we're rated certified by Great Place to Work from our recent employee survey.What makes us such a rich and progressive place to work is the huge variety of people in our teams. We value diversity, in terms of gender, race, age, faith, disability, sexual orientation but also personality and thinking style; the uniqueness you'll bring to us we see as a real source of strength.We are committed to promoting a diverse and inclusive community, where you can succeed as your whole self.We also offer not only fulfilling jobs and exciting career opportunities but a place where everyone can belong and feel proud to work. As an employee, we have a great benefits package and you're encouraged to take control of your career. We invest in our people, with regular opportunities for training and development. And later, if you're looking for a new challenge, we actively champion internal progression. We've got a whole range of different ways to support you, both in your role and wider well-being!

About The Role Now is a very exciting time to work in the Society's IT team as it moves forward with its vision to transform IT, both internally in its ways of working and in playing a major role in shaping the digital future for the Society. We are looking for Solution Architects to join us and play a major role in defining and building innovative and exciting technology changes as part of our portfolio of strategic business initiatives to provide better products, services and customer experiences for our Members. About You As we progress on our journey, we are seeking highly talented people who are passionate about delivering outstanding outcomes and experiences for our members and colleagues. You are excited by change and have significant full life-cycle solution delivery experience You are passionate about delivering outstanding outcomes and experiences for both members and colleagues. You are adept at gaining an understanding of the broad business context as well as the technical detail of the delivery You can build strong relationships with stakeholders and have a proven ability to explain complex concepts in a nontechnical and consumable way to all levels within the business and IT You can influence opinion at all levels of the organisation, listening, challenging and collaboratively solving and not afraid to challenge the status quo to find a better way of getting things done whilst influencing others to follow. You have strong analytical skills tempered with the ability to cut through detail to understand any inhibitors to solutions successfully satisfying business needs You have extensive experience in working within projects, programmes and other architectural engagements, ensuring alignment to the IT Strategy and conforming to policies, standards, patterns and general good practice through governance. Broad technical skills including Systems analysis and design to high and low level Strong architecture and design skills with solid previous exposure across infrastructure, COTS, Cloud, Integration and Software Development with particular core depths in at least 2. Knowledge of leading RDBMS and noSQL technologies, IT infrastructure design, BPM, integration technologies, security architectures, cloud services, financial services Good understanding of IT architecture modelling tools and languages such as UML, BPMN, TOGAF and Zachman Hours : 9am - 5pm - Monday to Friday Hybrid working is choosing the best location for you to carry out your role - this could be in the office or it could be at home. You can be flexible in your approach, for example coming into the office when you need to collaborate with colleagues in person, or working from home if you have a lot of Zoom meetings to go to. We're taking a team-led approach, so how you manage your working week and place of work is down to your preferences and how you and your team work best. About The Company As the second largest Building Society in the UK and the 8th largest lender. We know a thing or two about Savings and Mortgages. The Society has grown significantly over the past decade in particular and now has over 2,700 employees and 1.8 million members. The Society is a Which recommended savings provider and we we're proud to be a certified Great Place to Work Employer in 2022. What makes us such a rich and progressive place to work is the huge variety of people in the IT team. We value diversity, in terms of gender, race, age, faith, disability, sexual orientation but also personality and thinking style; the uniqueness you'll bring to us we see as a real source of strength. We are committed to promoting a diverse and inclusive community, where you can succeed as your whole self. We offer a range of family friendly, inclusive employment policies, flexible working arrangements and employee engagement forums; it's the way work should be.

About The RoleWe have an exciting opportunity in New Lending for someone to join the leadership team as a people focused Mortgage Underwriting Team Manager. New Lending is a large and fast paced business area with over 130 people who all play an important part in helping The Society to achieve its strategic goals in the mortgage sector.In this role, you'll lead, inspire and engage a team of mortgage underwriters with various mandates, so you'll be passionate about people and delivering high standards of service excellence for our Brokers and members.You'll be someone who is able to instil a service focused vision, whilst balancing the need for high quality standards and achieving the departments SLAs. You'll take ownership of the development of your team, making sure they are equipped to deliver efficient, effective and accurate decisions and service to our members and intermediary partners.Working with the leadership team, you'll help to create an environment which drives and supports colleague engagement, deliver process improvement and efficiencies with the objective of enhancing experience for both colleagues and members, whilst meeting the demands of the business.You'll be comfortable working in a busy environment where volumes quickly change, therefore a flexible approach to meet needs of our members and teams is essential. We'll ask you to work a minimum of two / three days on site with us in our brand new building Coventry House, in Binley where you'll spend time with your team, enjoy free car parking, a self-service restaurant , multi faith prayer room and a games room! About YouTo be successful in the role you'll already be in a leadership position with ideally a background in mortgages and you'll be able to demonstrate where your experience has made a difference to your team. This will include experience of coaching and developing individuals who provide high quality standards and achieve agreed SLAs. You'll also be able to evidence where you have persuaded and influenced senior managers and other stakeholders, so will have strong, engaging communication skills.Excellent planning and organisational skills with the ability to provide a clear direction to your team and the ability to handle multiple tasks to meet challenging deadlines, will be key. You'll be a self-motivated, positive team player that strives for excellence; challenging yourself and your team to perform and deliver. If you're interested in this position please don't delay in making an application as we may close the advert earlier than advertised. About The CompanyCoventry Building Society has grown into the second largest building society in the UK. We're a national society, with local values and loyalty, and a caring family ethos. The best way to judge a company is based on what the people who work there say as we're rated certified by Great Place to Work from our recent employee survey.What makes us such a rich and progressive place to work is the huge variety of people in our teams. We value diversity, in terms of gender, race, age, faith, disability, sexual orientation but also personality and thinking style; the uniqueness you'll bring to us we see as a real source of strength.We are committed to promoting a diverse and inclusive community, where you can succeed as your whole self.We also offer not only fulfilling jobs and exciting career opportunities but a place where everyone can belong and feel proud to work. As an employee, we have a great benefits package and you're encouraged to take control of your career. We invest in our people, with regular opportunities for training and development. And later, if you're looking for a new challenge, we actively champion internal progression. We've got a whole range of different ways to support you, both in your role and wider well being!

About The RoleAs the second largest Building Society in the UK and the 8th largest lender, we know a thing or two about Savings and Mortgages. The Society has grown significantly over the past decade in particular and now has over 2700 employees and 1.8 million members. We are recruiting a Management Accountant - a new and exciting role within our Finance Transformation team. You will be joining a growing team at the Society and will have the opportunity to take a lead role in driving value at a critical time, both internally and externally. You'll be playing a key role in delivering the finance transformation objectives and making sure the benefits of our new Workday ERP/ GL are leveraged as we migrate our critical financial management processes. A key focus will be on ensuring the finance transformation objectives are delivered in relation to the successful migration and reconciliation of financial master data, transactional and plan data from the existing finance systems to the new ERP tooling, Workday. You will take responsibility for the following areas:- Updating mapping rules tool from legacy GL to new ERP tooling- Set up and maintain reconciliation methods and controls- Deliver reporting solutions and audit trails to demonstrate the status of reconciliation criteria - Extracting and converting high volumes of financial and non-financial data from the legacy finance systems and loading to the new ERP, Workday- Ensuring robust checks and controls are prevalent throughout the period of data conversion - Working with the programme team and finance to ensure deliverables are managed in line with the plan and any risks or issues are escalated in a timely mannerAnd - Ensuring compliance with the Group's accounting policy and data governance principles- Work closely with the programme team and other key stakeholders, including CIDO, Treasury and Audit- Liaison with Financial Planning, Business Partnering and other areas of the business as required in order to understand and improve accounting and reporting processes;- Proactively seek to improve financial management reporting and the enablement of improved insight to be derived from new ERP toolingYou will be used to preparing detailed financial analysis and communicating the results to stakeholders in a simple and straight forward way. You will have advanced excel skills and enjoy working with others to solve complex technical challenges.About YouThe successful individual will be a qualified accountant (ACA/ACCA/CIMA) have relevant experience within Financial Operations / Accounting / Control or within accountancy practice. Experience in a Finance transformation or change environment is preferred.We will expect to you to have the following key attributes:• Ability to handle large volumes of complex financial or non-financial data, spot patterns and trends and communicate them in a simple way.• Ability to confidently express opinions and provide advice to colleagues.• Excellent analytical and problem-solving skills.• Strong IT skills, advanced excel is imperative.• Strong relationship management skills.• Excellent written and verbal communications skills.• Experience of being involved within a Finance transformation or change environment.• Strong practical experience and knowledge of financial management processes• Organised and able to work accurately to tight deadlines• Adept in the use of Finance systems/ ERP• Strong team ethic If you have the necessary experience, a drive to succeed and want be part of an organisation that our employees are proud to work for, then please do not delay in making an application.The closing date for applications is the22nd December 2022

About The Role The IAM Analyst will join us during a busy time of growth and change at Coventry Building Society. The successful candidate will leverage their technical knowledge and experience to advise on our access technologies throughout their lifecycle and adhere to industry best practice. In line with the overall security strategy, this role will actively seek opportunities to improve access solutions and increase security posture across the CBS estate, with empowerment to implement and drive these changes. The successful candidate will be responsible for supporting the strategic vision to ensure effective management of the technical, business and security Services for their specialist area. Your key responsibilities will include: Assisting in the transition and ongoing support of the relevant IAM related solutions at CBS to meet security requirements and architectural strategy. Providing support for the creation, quality and governance of technical and standards documentation to maintain a stable and consistent environment. Where required to create and deliver documentation to support CBS regulatory requirements. Providing technical knowledge to complete the troubleshooting and resolution to production incidents or problems to meet operational security needs and ensures business as usual service is maintained to service and operational level agreements. Looking for improvement opportunities which involve coaching, mentoring, planning, supervising, supporting, and training of team members. Assisting the implementation and maintenance of access solutions The role also includes the provision of assistance to the Architecture, Development, and Support teams to implement and support solutions into the CBS estate. About You You will have the passion and drive to enable the secure delivery of our digital transformation journey, working with market leading cloud technologies You have a proven record in providing technical guidance in the implementation of security and access controls and be able to drive and steer positive security methodologies and address gaps where appropriate You can recognise and adapt to individual differences and working styles, and support initiatives that create an environment in which diversity is valued. And You Will Have Identity management familiarity in one or more of the following areas: Single sign-on (SSO), data management, identity federation, enterprise directory architecture and design, including directory schema, directory services, namespace and replication topology experience, resource provisioning, ITIL, and process integration. Identity and access governance includes role-based access control, access request and certification, user life cycle management processes, and organizational change management. Basic understanding of Information Security frameworks and best practices (e.g. NIST) Basic understanding of IAM concepts, including federation, authentication, authorization, access controls, access control attacks, identity, and access provisioning life cycle. Knowledge of protocols such as SAML, OAuth2 and OpenID Connect Available for out-of-hours support on a rota basis Knowledge of security processes and capabilities, enabling technologies and governance Willingness to recognise gaps in your own skill sets and be able to take the initiative to plan and address those gaps Familiar with Scaled Agile ways of working Hours: 35 - Mon to Fri 9am to 5pm Hybrid Working About The Company - Coventry Building Society has grown into the second largest building society in the UK. Despite being a national Society, it keeps its local values and loyalty, and its caring family ethos. The best way to judge a company is based on what the people who work there say and our recent employee survey has resulted in us being named as one of the UK's Best Workplaces for Wellbeing by Great Place to Work. We offer not only fulfilling jobs and exciting career opportunities but a place where everyone can be long and feel proud to work. What makes us such a rich and progressive place to work is the diversity of our workforce. And of course, we don't pretend that what you do for us is all there is to you. We want you to bring your whole self to work - parent, carer, artist, triathlete, introvert whatever it is that makes you YOU. We offer the balance to make sure you have plenty of time to do the things you need or want to do alongside work, because we know that's how you are able to be your best.

About The Role The Infrastructure Engineer - Middleware and Integration will join the newly established Spine Platform Team within CBS, to provide a level of technical knowledge to undertake the troubleshooting and resolution to production incidents or problems and complete agreed enhancements within the Platform team. The Infrastructure Engineer - Middleware and Integration will provide expertise to assist CBS in the advancement of the Middleware technology during the development of the CBS Digital Spine, and continue advancement in this area post go-live Work will be undertaken independently with escalation to Senior Engineers if required. The Infrastructure Engineer will look for improvement opportunities within the team and its processes/ procedures on a continuous basis. An effective team member who provides support and guidance to peers and other team members and contributes to team efficiency through the creation of accurate technical documentation. Provides technical guidance on implementation of new Integration and Middleware platforms into CBS Digital Spine, Responsible for independently troubleshooting and resolving all product and service incidents Undertake technical tasks such as maintaining scripts, automated code, reviewing logs, assisting build and configuration activity and maintaining the technical estate. Effectively prioritise tasks to ensure high priority activities are completed first Supporting change and implementation where appropriate technical competence has been reached and maintaining an enterprise view. About You You will have a willingness to learn, a desire to embrace new technology and open to a challenge . You'll be able to deliver clear and logical documentation for team members and end users to follow You will have the ability to work well under pressure, whilst being thorough, with a good attention to detail. Alongside this, you will be able to deliver to agreed timescales and complete tasks to agreed levels of quality, within stated timescales with no supervision. You will have a flexible approach to working hours, including being part of a callout rota to meet own objectives and assist colleagues in meeting their objectives. And You Will Have Experience of working in a complex, pressurised production environment with proven delivery experience. Experience of Middleware technologies including building and maintaining API Gateways. Solid experience of core AWS Cloud infrastructure including EC2, S3, ELB's, Auto scaling, Lambda, RDS, VPC's, Security Groups, IAM, Cloud Formation or equivalent Azure Previous experience of supporting virtualization technologies (or equivalent) Scripting/ automation skills, particularly Terraform, PowerShell, BASH. Ansible Tower Experience of supporting one of the core platform systems (Istio/ Kubernetes) Experience in use of Kong/ Kafka/ Calico Continuous Integration concept and experience (goCD, Jenkins, Github Actions or similar) Familiar with Agile ways of working Desirable Skills Monitoring and analytics APM tools (DataDog/ Crashlytics ) Familiarity with the concept of infrastructure/ software development paths such as AGILE and LEAN Certified in AWS/ Azure Previous experience as a NetworkLinuxDBAWindows system administrator building & supporting enterprise computing platforms and systems (or equivalent) Knowledge of Enterprise level database solutions, such as Oracle and MS-SQL Financial services or other regulatory environment experience would be desirable. Hours : Mon to Fri 9am to 5pm + on-call rota Hybrid working About The Company Coventry Building Society has grown into the second largest building society in the UK. Despite being a national Society, it keeps its local values and loyalty, and its caring family ethos. The best way to judge a company is based on what the people who work there say and our recent employee survey has resulted in us being named as one of the UK's Best Workplaces for Wellbeing by Great Place to Work. We offer not only fulfilling jobs and exciting career opportunities but a place where everyone can be-long and feel proud to work. What makes us such a rich and progressive place to work is the diversity of our workforce. And of course, we don't pretend that what you do for us is all there is to you. We want you to bring your whole self to work - parent, carer, artist, triathlete, introvert whatever it is that makes you YOU. We offer the balance to make sure you have plenty of time to do the things you need or want to do alongside work, because we know that's how you are able to be your best.

About The Role You'll take a lead role in an agile team to deliver data and analytics solutions to internal customers across a range of business areas. Internal title of role is Senior Data Engineer What you'll be doing: Leading the technical delivery of data solutions - use your sound technical knowledge to make strategic decisions Designing, developing, testing & releasing data solutions Defining development design patterns, testing standards and assurance to guardrails Support & maintenance of existing solutions Coordinating and coaching/ mentoring others About You Essential Requirements Strong programming skills in at least 2 of SQL, SAS and Python Experience of leading technical delivery of data solutions (ETL pipelines and/ or analytics) Expertise in data & analytics design patterns and testing standards Understanding of computer science and mathematics (deployment of maths techniques, broad understanding, awareness of statistics) You will have either a software engineering related qualification and/ or strong software development or test experience in a commercial environment. Desirable Requirements Experience of using a dedicated ETL tool e.g., SAS DI Studio, Microsoft SSIS Understanding of relational databases e.g., Microsoft SQL Server, Oracle Knowledge of Data Warehouse methodologies e.g., Inmon, Kimball, Data Vault, OBT Knowledge of Data Modelling techniques e.g., Normalisation, dimensional modelling Experience of working in an Agile environment e.g., SAFe, Product Model, Scrum, Kanban Hours : 35 - Mon to Fri between 10am to 4pm plus on-call support in the future Hybrid working is choosing the best location for you to carry out your role - this could be in the office, or it could be at home. You can be flexible in your approach, for example coming into the office when you need to collaborate with colleagues in person or working from home if you have a lot of Zoom meetings to go to. We're taking a team-led approach, so how you manage your working week and place of work is down to your preferences and how you and your team work best. About The Company Coventry Building Society has grown into the second largest building society in the UK. Despite being a national Society, it keeps its local values and loyalty, and its caring family ethos. The best way to judge a company is based on what the people who work there say and our recent employee survey has resulted in us being named as one of the UK's Best Workplaces for Wellbeing by Great Place to Work. We offer not only fulfilling jobs and exciting career opportunities but a place where everyone can be long and feel proud to work. What makes us such a rich and progressive place to work is the huge variety of people that make up our workforce. And of course, we don't pretend that what you do for us is all there is to you. We want you to bring your whole self to work - parent, carer, artist, triathlete, introvert whatever it is that makes you YOU. We offer the balance to make sure you have plenty of time to do the things you need or want to do alongside work, because we know that's how you are able to be your best.

About The Role Regarded as the Subject Matter Expert (SME) the Senior Infrastructure Engineer is responsible for providing strategic expertise to ensure effective management of the technical and business Services for their specialist area. Accountable for the transition and ongoing support of the relevant solutions at CBS to meet business requirements and IT architectural strategy. Responsible for the creation, quality and governance of technical and standards documentation to maintain a stable and consistent environment. Provides a high level of technical knowledge to complete the troubleshooting and resolution to production incidents or problems to meet operational IT needs and ensures business as usual service is maintained to service and operational level agreements. The role also includes the provision of assistance to the Architecture, Development and Support teams to implement and support solutions. Looks for improvement opportunities which involve coaching, mentoring, planning, supervising, supporting and training of team members. No formal staff management responsibilities, but required to co-ordinate, coach and mentor other technical team members and external resources where necessary. About You Essential Requirements: Essential experience of working in a complex, pressurised production environment. Experience working in AgileDevopsSafE models would be an advantage. Experience of using the Microsoft Office products to create and manage documentation Experience working in a network management environment. Flexible approach to working hours to meet own objectives and assist colleagues in meeting their objectives Available for out-of-hours support, on a Call-out rota basis. Thorough, with a good attention to detail. Deliver to agreed timescales Ability to work individually and within a team with good communication Willingness and aptitude for learning new systems and gaining furthering knowledge Software skills: ServiceNow JIRA Ansible Terraform Agile Cisco switching and routing protocols to CCNA/ CCNP ACI network environment knowledge Network Architecture design supporting infrastructure and software design principles Cisco wireless networking Cisco CATALYST, Nexus, and SAN switches Checkpoint / Cisco ASA firewalls F5 BigIP load balancing devices F5 WAF administration Cisco ISE, Prime, DCNM, APIC-EM toolsets Cisco ACI networking AWS/ Azure Solarwinds enterprise monitoring ITIL Desirable: Professional technical certification or similar would be desirable. Technical Leadership experience would be desirable. Financial services experience would be desirable. Hours : 35 per week - Mon to Fri 9am - 5pm or 8am - 4pm plus On call rota - 7 days - Mon to Sun (rota basis - 1 in 5) Overtime - outside hours Hybrid Contract: Hybrid working is choosing the best location for you to carry out your role - this could be in the office, or it could be at home. You can be flexible in your approach, for example coming into the office when you need to collaborate with colleagues in person or working from home if you have a lot of Zoom meetings to go to. We're taking a team-led approach, so how you manage your working week and place of work is down to your preferences and how you and your team work best. About The Company IT at the Coventry is changing: We are currently undertaking an exciting transformation project that will shape the future of the organisation. As we progress on our journey, we are seeking talented individuals who are passionate about delivering an outstanding experience for both members and colleagues in an environment where you will have the opportunity to be part of the future success of the organisation and work in an environment where personal and professional development is taken seriously. Also, as a Society we: Are committed to making the Society a greener place to work Want to be fully Carbon Neutral by 2030 Are signed up to Energy Schemes Linked to our Community - Giving our city and our communities the power to be better off through life What makes us such a rich and progressive place to work is the huge variety of people in the IT team. We value diversity, in terms of gender, race, age, faith, disability, sexual orientation but also personality and thinking style; the uniqueness you'll bring to us we see as areal source of strength. We are committed to promoting a diverse and inclusive community, where you can succeed as your whole self. We offer a range of family friendly, inclusive employment policies, flexible working arrangements and employee engagement forums; it's the way work should be.

About The Role A highly experienced and technically proficient Developer in Test who has expert knowledge of Test Automation, Automation Frameworks, & Testing Services - ReadyAPI to help maintain, improve and move forward our existing test automation capability. This individual will have led automation teams and have the skills to assess the automation capability currently in operation at CBS, suggesting process improvements from best practice. With a deep knowledge of industry testing practices, technologies and processes this key individual will act as an internal reference point to other key stakeholder and 3rd parties, they will develop and drive forward innovation in test practices, focusing on optimisation, whilst seeking and implementing continuous improvements and actively ensuring that all testing activities are undertaken in line with the internal standards and policies. Work is primarily delivered through an agile framework working in multi-skilled product teams that deliver a wide range of hardware, infrastructure, or applications. Liaising and working with a multi-disciplined teams and the CIDO (Change and IT) organisation at large. This individual will also be a key member of our Automation Centre of Excellence (ACoE) helping to deliver internal initiatives, log and manage issues across QE, and promote Automation within the society. This expert will share their knowledge, providing coaching, training, & mentoring to colleagues to meet the strategic goals with IT Quality Engineering and to support others to reach their potential CIDO = Chief Information Digital Office About You An experienced coach and mentor who is a subject matter expert / expert in field, experience of researching and implementing new methodologies, tools and approaches to improve personal and / or team performance. Technically proficient, with proven experience in software Testing, with expert knowledge of testing practices, technologies and processes specifically in the area of automation and testing services (API). Experience of designing and undertaking the testing phase of technically complex IT solutions. A Strong team player, with excellent communication with experience in working, managing and governing of partner / 3rd party Testing providers, developing working relationships both internally and externally (RFP / RFI experience advantageous) Advocate for continuous improvements, seeks opportunities and delivers quality outcomes, keeping abreast of the latest technologies and helping to contribute to wider CIDO Strategy and Goals. And You Will Hav e - Required Skills and Experience: Agile and other SDLC's Expert in leading Test Automation teams ReadyAPI TestNG Understanding of Frameworks and associated DevOps tooling TDD/ BDD API Automation Test planning, analysis, design, and execution Mentoring/ Coaching/ Training with the ability to create training plans catered to individuals Well versed in industry best patterns and practices around automated QA testing and have the ability to define new Automation process and procedures Strong team player with excellent communication skills and stakeholder management Ability to deliver under pressure and to tight timescales Desirable Skills and Experience: Experience of using JIRA and Confluence Experience of working in financial services Familiar with Scaled Agile ways of working About The Company Coventry Building Society has grown into the second largest building society in the UK. Despite being a national Society, it keeps its local values and loyalty, and its caring family ethos. The best way to judge a company is based on what the people who work there say and our recent employee survey has resulted in us being named as one of the UK's Best Workplaces for Wellbeing by Great Place to Work. We offer not only fulfilling jobs and exciting career opportunities but a place where everyone can be long and feel proud to work. What makes us such a rich and progressive place to work is the huge variety of people that make up our workforce. And of course, we don't pretend that what you do for us is all there is to you. We want you to bring your whole self to work - parent, carer, artist, triathlete, introvert... whatever it is that makes you YOU. We offer the balance to make sure you have plenty of time to do the things you need or want to do alongside work, because we know that's how you are able to be your best.

About The Role Our Data & Insight team require a Senior MI & Data Analyst who will lead complex projects and initiatives. These projects willdrive strategic decision-making and generate insights and value from the Societys data using business intelligence tools, technologies and techniques...... click apply for full job details